Total 889 Customer Service job vacancies in Derby, Derbyshire, DE1 2AA

We are currently recruiting a Logistics Support Administrator on a 6 month Fixed Term Contract to provide extra support with customs systems and documentation to ensure our products reach the required destination.

You will need great attention to detail as in this role, you will be checking the accuracy of commodity codes and country of master data, ensuring all import and export documentation from different sources (Sage, Excel, Word amongst others) is always processed accurately.

Liaising with external parties such as The Chamber of Commerce and also internal Games Workshop teams you will demonstrate excellent communication and interpersonal skills.

To be successful in this role you will need to be proactive and self-motivated, taking the initiative and having the ability to respond by making necessary changes to support business needs. If you have great product knowledge that will be a big help and you will need to be someone who wants to work collaboratively with your team and others.

Working at Games Workshop

At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this we believe that what you are like, hence the attitude you show to work and the way you choose to behave is even more important than your skills and experience.

The Warhammer World site is based just outside of Nottingham city centre and benefits from a nearby tram stop and free onsite car parking.

In return for your hard work, you will receive 33 days holiday per year (including public holidays), matching contributory pension scheme up to 7.5%, profit share bonus (subject to GW meeting profit targets) and option to join our Share Save scheme. Oh and let's not forget, a staff discount of between 25% and 50% on our products!

How to Apply

To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.

Closing date for applications is midnight, UK time, Sunday 8th December 2024

Please include an up-to-date CV to support your application. When you're ready, please click apply, below.

Job Summary:The receptionist is responsible for the day-to-day reception and administrative duties within the practice; ensuring the smooth running of the reception and administrative functions of the practice. They also provide administrative and clerical support to the clinical staff and other members of the practice team. Reception Duties/Responsibilities: Meet and greet patients at the reception desk, providing a friendly and helpful welcome. Booking, cancelling and rescheduling appointments requests from patients by telephone, the practice website and in person. To deal with patient queries and repeat prescription requests via the practice website. Register new patients and handle changes to patient information for example change of address / name. To open all incoming mail or emails. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Handing completed repeat prescriptions to patients and checking names and address. To provide cover for members of the reception / administration team during periods of sickness or annual leave. To attend practice meetings and receptionists meetings when required. To open and close the premises on arrival / departure. To welcome visitors / guests to the surgery and to be responsible for the visitors book. To assist the nurses in ordering vaccines or medical supplies. Telephone Duties: To respond to patient enquiries regarding registration. To receive and record messages for doctors, nurses, healthcare assistant, practice manager or any other member of staff. To receive and record requests for home visits. To telephone hospitals to ascertain results of tests and to make any appropriate enquiries about patients as requested. Have working knowledge of telephone system & transferring calls. Administration Duties/Responsibilities: To advise patients on relevant charges for private services, accept payment and issue receipts on request. To check incoming communications and pass them to the appropriate person. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Scan and file patient records and correspondence into patient medical records. To maintain the computer clinical system in an accurate and secure manner. To have a thorough knowledge of all Practice procedures & protocols. Any other duties as required to meet the needs of the practice. CONFIDENTIALITY:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlines in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. HEALTH & SAFETY: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice handbook. This will include: Using personal security systems within the workplace according to Practice guidelines. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. Making effective use of training to update knowledge and skills. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards. Actively reporting of health and safety hazards and infection hazards immediately when recognised. Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role. Undertaking periodic infection control training (minimum annually) Reporting potential risks identified.EQUALITY AND DIVERSITY: The post-holder will support the equality, diversity and rights of patients, cares and colleagues, which include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, it non-judgemental and respects their circumstances, feelings, priorities and rights. PERSONAL / PROFESSIONAL DEVELOPMENT: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record or own personal and / or professional development. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.QUALITY: The post-holder will strive to maintain quality within the Practice and will: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patients needs. Effectively manage own time, workload and resources.COMMUNICATION: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples need for alternative methods of communication and respond accordingly. CONTRIBUTION TO THE IMPLEMENTATION OF SERVICES:The post-holder will: Apply Practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.

Support Worker

£11.44 per hour

Full & Part Time Positions Availabile!

Real Life Options are opening a new Supported Living service in Ilkeston to provide support to people with autism, learning disabilities, and Complex needs. We would therefore be ideally looking for candidates with experience.

We will provide individualised support packages and promote independence to enable people to live a happy fulfilled life within their own homes. The purpose-built accommodation is made of individual apartments and purpose-built bungalows.

The service comprises of 12 apartments for people with mild learning disabilities, 4 bungalows for individuals with higher complex needs and 4 bungalows for people who display behaviours of concern.

The role

You will be supporting individuals in their own homes to live as independently as possible. This involves, following daily planners, helping with financial expenditure, domestic support and administration of medication, there may be some support with personal care and meal planning/preparation, maintaining important relationships and support to find new friendships.

A rewarding part of the role will be encouraging participation in activities in the local community to enhance social inclusion. Seeking new opportunities for the growth and development of the people we support which could include volunteering roles and further education access.

Shift patterns:


7am to 2pm and 8am to 3pm
2pm to 9pm and 3pm to 10pm
9pm to 7am and 10pm to 7pm (Waking Nights)


Working on a rota, you will be required to work weekends, evenings, bank holidays and nights with planned time off.

A Enhanced DBS will be required for this role.

Benefits and Rewards

At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:

Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

IND123

Proud member of the Disability Confident employer scheme

Support Worker

Salary: £11.44 per hour

Immediate interviews available!

Real Life Options have opened a new Supported Living service in Swadlincote to provide support to people with autism, learning disabilities, and Complex needs. We will provide individualised support packages and promote independence to enable people to live a happy fulfilled life within their own homes. The purpose-built accommodation is made of individual apartments.

The service comprises of 14 apartments for people with mild learning disabilities, and 4 apartments for people with higher complex needs.

The role

You will be supporting individuals in their own homes to live as independently as possible. This involves, following daily planners, helping with financial expenditure, domestic support and administration of medication, there may be some support with personal care and meal planning/preparation, maintaining important relationships and support to find new friendships.

A rewarding part of the role will be encouraging participation in activities in the local community to enhance social inclusion. Seeking new opportunities for the growth and development of the people we support which could include volunteering roles and further education access.

Shift patterns are generally:

Working on a rota, you will be required to work weekends, evenings, bank holidays and nights with planned time off.


7am to 2pm and 8am to 3pm
2pm to 9pm and 3pm to 10pm
9pm to 7am and 10pm to 7pm (Waking Nights)


We have full time and part time positions available.

An Enhanced DBS will be required for this role.

Benefits and Rewards

At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include:

Benefits and Rewards


A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
Accredited training giving you the knowledge and skills to deliver a first rate job
An employer contributory pension scheme


In addition to the above you also have access to the following great benefits:


Health Cash Plan (for full/part time contracted hours)
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)
Recognition Initiatives


We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do these are:

Respect – Honesty – Responsibility – Excellence

If you can circle 6 or more of the skills below, then you could be the person we are looking for:

Honest - Good Communicator - Strong Values – Flexible - Passionate - Self Motivated - Reliable - Caring - Inclusive

Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders.

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

IND123

Proud member of the Disability Confident employer scheme

Support Worker Chaddesden, Derby £11.57ph

Typical Shifts are: Monday - Sunday 7am - 2pm OR 2pm - 10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Chaddesden is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Service Care Solutions are currently looking for an administrative assistant on behalf of Derbyshire County Council. This position is based within an office in Matlock but there will be the opportunity for hybrid working once you have completed your training. The successful candidate will work in the Specialised Transport section, which procures and manages home to school transport services for students with special needs and disabilities. This front-line service is responsible for organising the transport arrangements for approximately 1700 students with additional needs, to schools and establishments in Derbyshire and further afield.

The successful candidate will support the wider team and work as a team player. They must be able to organise and prioritise their own workload as well as demonstrate administrative and IT competency. They will be effective communicators both in writing and on the telephone. Experience of Word, Excel and Outlook is essential and experience of bespoke IT systems and EDRM is desirable.

What we are looking for from you:

• Experience: Proven experience in a customer-focused environment, with skills in financial monitoring and working across various disciplines.
• Skills and Knowledge: Excellent organisational and communication skills, a strong understanding of data management systems, and proficient ICT skills.
• Personal Attributes: Initiative, attention to detail, ability to work under pressure, ability to work in a very fast paced environment and organise and prioritise tasks, and a commitment to high levels of customer care.

This role is on an initial temporary contract for 3 months with a view to being reviewed for extension following this period. The pay rate for this role is £14.24 per hour and it will be a full time position for 37 hours per week.

The benefits of working with Eilidh at Service Care Solutions:
* You will receive a dedicated and personal consultant with a vast knowledge of social work
* We are a nationwide supplier of Social Work staff to over 200 local authorities which means we have a wide variety of exclusive roles based all over the country
* We provide frequent updates of new opportunities via text and email
* We have an expert payroll service which is processed twice a week

At Service Care Solutions we also offer a £250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive £250 at the end of their probationary period.

To apply for this role, or to refer someone else, then please do not hesitate to contact Eilidh at Service Care Solutions on 01772208964.

What skills and experience we're looking for

Archway Learning Trust is seeking to appoint an experienced Receptionist to support the Administration team at Lees Brook Academy. The successful candidate will possess excellent administration, prioritisation, time-management and interpersonal skills and the ability to work well in a busy office environment. The postholder will be responsible for the reception area and will also be required to provide a range of administrative support services. The nature of the role means that no one day is the same and there is always something new to do and learn. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

The post holder will ensure that these services are provided in a professional, timely manner and to an excellent standard. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to a generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme

• Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

What skills and experience we're looking for

Archway Learning Trust is seeking to appoint an experienced Receptionist to support the Administration team at Lees Brook Academy. The successful candidate will possess excellent administration, prioritisation, time-management and interpersonal skills and the ability to work well in a busy office environment. The postholder will be responsible for the reception area and will also be required to provide a range of administrative support services. The nature of the role means that no one day is the same and there is always something new to do and learn. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

The post holder will ensure that these services are provided in a professional, timely manner and to an excellent standard. The ideal candidate will be personable, have experience in a customer facing role and enjoy dealing with people, both in person and on the telephone.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to a generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme

• Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to the satisfactory completion of an enhanced DBS check, Barred List check, the receipt of satisfactory references, online searches and any other statutory checks that are required for the post. We are an equal opportunities employer.

Support Worker Ripley, Codnor - £11.45 per hour

Typical Shifts are: 8am -3pm & 3pm -10pm & 10pm - 8am

Join Voyage Care and Feel Valued, we reward your dedication with:

Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our ABI (Acquired Brain Injury) service Glasshouse Hill in Ripley is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support attending appointments or going for meals, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Your new company

Working for a leading manufacturing and servicing business in Chesterfield you will be part of a growing Sales Administration department.
This will be a busy role and our client is keen to appoint someone with excellent sales administration skills.

Key Vacancy Information
- Permanent position
- Based in Chesterfield
-Full time 35 hours a week, flexible start time around business hours e.g. 8-4 / 8.30-4.30 / 9-5
-After training and probation period, the successful applicant will be able to work in office 4 days and 1 day from home
-Salary guide £25,000 - £30,000, dependent on experience
-Annual performance bonus available subject to the discretion of the business

Your new role
This is an exciting new role as Sales Support Administrator. The role is based in a busy Sales Administration department and the successful candidate will ideally be able to demonstrate upon application relevant sales administration/ commercial administration skills and experience to fulfil the duties of the role as listed below;

- Customer Account Management
- Production of quotes and pricing
- Following up on quotes to obtain sales order
- Support customers with order queries
- Offer an excellent customer service admin experience - adhering to SLA on customer contact
- Prioritise order work loads with excellent commercial understanding
- Data Processing orders into SAP and CRM
- Reporting to the Sales Manager
- Develop a good understanding of products and work to offer customers alternative services/ products where relevant, upsell products where appropriate (no sales target) demonstrate commercial awareness of sales opportunities

What you'll need to succeed
The successful candidate will ideally have:
- Previous sales administration experience ideally in a relevant sector (manufacturing/ engineering)
- Knowledge of CRM
- Knowledge of SAP - advantage not essential
- Excellent commercial awareness
- Excellent customer service administration skills

What you'll get in return
Permanent position
-Based in Chesterfield
-Full time 35 hours a week, flexible start time around business hours e.g. 8-4 / 8.30-4.30 / 9-5
-After training and probation the successful applicant will be able work in office 4 days and 1 day from home
-Salary guide £25,000 - £30,000, dependent on experience
-Annual performance bonus available subject to the discretion of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ALDERWASLEY HALL SCHOOL

VACANCY – Residential Support Worker


Salary details - £23,010.00 to £23,595.00 (dependant on experience & qualifications)

Hours:- Hours 37.50 per week over 52 weeks

Location:- Alderwasley Hall School & Sixth Form, Derbyshire

Job Term: Permanent appointment following a successful Probationary period

What will we offer you?
• A bonus payment of £1500 to qualified staff (Terms and conditions apply)
• Paid training and induction including DBS
• Career progression opportunities
• Free meals while on shift
• Wellness Scheme
• Free onsite parking
• – Upon starting in this role you would qualify for a Blue Light Card – a discount service for the social care sector providing members with discounts online and on the high street. Read more at: https://www.bluelightcard.co.uk/
About us:-
Alderwasley Hall School and Sixth Form provides exceptional education for day and residential students aged 5 to 20. We transform the lives of young people with High-Functioning ASD (Autism Spectrum Disorder), Asperger’s Syndrome, Pathological Demand Avoidance (PDA) and Developmental Language Disorder. We are also highly experienced in meeting associated diagnoses and needs, such as Selective Mutism, anxieties and phobias. Our goal for every one of our students is to be happy and healthy with a sense of belonging and purpose. The split school site is located within the beautiful Derbyshire countryside!
The Role

This is an exciting opportunity to join our care team as a Residential Support Worker! As a Support Worker, you will be working within the residential setting, you will assist students with a range of care activities in the home and support students’ needs during leisure activities and school holiday periods. You will promote the student’s independence and choices at every opportunity! All staff must be flexible and willing to work shifts that include some evenings, weekends and sleep-ins.


Essential Criteria:-

Successful applicants should be:-

• Enthusiastic, patient and understanding.
• resilient
• Able to undertake a challenge and provide high standards of care to our young people.
• Also be able to work well in a team as well as using your own initiative.
• Experience of working in a similar setting with young children would be an advantage, but is not essential, as full induction and training will be provided.

Desirable Criteria:-

• Driving license

Due to the school’s remote location – it is recommended that applicants are able to drive and own their own car.

This vacancy is open to both internal and external candidates across the SENAD group.

For further information contact our Recruitment Team on 01885 488096 Ext: 12103

Alderwasley Hall School and The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care. We are also committed to safeguarding those in our care – all successful candidates will be required to apply for an enhanced DBS check and will be subject to thorough background checks and online search.



Alderwasley Hall School, Alderwasley, Belper, Derbyshire, DE56 2SR

MAPLE VIEW SCHOOL – RESIDENTIAL SUPPORT WORKER

3 on 3 off condensed hours rota, 50 .75 hours per week, 52 weeks

STARTING SALARY £31,140.20

We are a small school, with capacity for 18 children, including 7 residential placements, for children aged 6-16 with a range and complexity of needs including: Autistic Spectrum Conditions, Moderate to Severe Learning Difficulties and Disabilities, Speech, Language and Communication Difficulties, associated behavioural difficulties and Prader Willi Syndrome. We are now looking to add to our care team.

This role offers a fantastic opportunity to be part of a welcoming and supportive team and to help develop a vibrant and modern residential provision. Our Residential Support Workers support the children to find a way of life that suits them and to help them achieve their maximum potential level of independence. You will play a key role in the delivery of a sound, consistent care provision.

You should have experience of working in a residential school / care setting and with children and young people, hold a relevant L3 Diploma (or be willing to work towards achieving this). You should be resilient and able to work with, and support others to work with, challenging behaviour.

What will we offer you?

- Discount Scheme
- Good internal progression opportunities
- Pension
- assistance programme
- sponsored qualifications, training and development plan
- Onsite Parking
- £1500 welcome bonus for qualified staff

If this sounds exciting to you, and you have the experience required, we would love to hear from you.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School and The SENAD Group is committed to safeguarding those in our care – the successful candidate will be required to apply for an enhanced DBS check and will be subject to thorough background checks and online searches.

The SENAD Group is dedicated to equality of opportunity in all areas of work, education and care.

Maple View School, 305A Prince Charles Avenue, Mackworth, Derby DE22 4LL

Call Handler/Responder - Grade E

Description
We are seeking a dedicated and enthusiastic Call Handler/Responder - Grade E to join our dynamic team in the retail industry. In this pivotal role, you will act as the first point of contact for our customers, addressing inquiries, processing orders, and providing exceptional service. As a Call Handler, your primary responsibility will be to manage incoming calls, resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism. You will play a critical role in enhancing the customer experience, driving satisfaction, and fostering brand loyalty. Your ability to navigate customer concerns, handle transactions, and actively listen will be essential to ensure that every interaction leaves a positive impression. In this fast-paced environment, you will work collaboratively with various departments to effectively resolve challenges and improve service offerings. This role not only involves responding to calls but also entails managing customer feedback, documenting issues, and utilizing internal systems to track performance metrics. We value individuals who are proactive, detail-oriented, and possess strong communication skills. If you are passionate about retail and customer service and are looking to advance your career in a vibrant setting, we welcome your application.

Responsibilities
Manage incoming calls and respond to customer inquiries promptly.
Process orders and manage transactions using our internal systems.
Resolve customer complaints and issues efficiently.
Document customer interactions and feedback for performance tracking.
Collaborate with other departments to ensure customer satisfaction.
Provide product information and guidance to customers.
Assist in training new team members on call handling procedures.
Requirements
High school diploma or equivalent; further education preferred.
Proven experience in a customer service role, preferably in retail.
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with CRM systems and Microsoft Office Suite.
Flexibility in working hours to accommodate business needs.

Hours Per Week: 37.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £13.24
Location: Derby, Derbyshire

Should you wish to apply for this job opportunity, please, send an up to date CV.

MM Care Services provides domiciliary care in the community across Derby and Derbyshire. We are seeking new team members to join our ever expanding workforce. A natural tendency to truly care about how our clients feel, alongside a level-headed attitude and a practical skill-set is imperative for a successful career.
Read on to find out more about the job and how you can apply to become a Health Care Assistant and make a difference in someone’s life while working for MM Care Services Ltd.
Healthcare Assistant:
This role will see you visiting people in their own homes, helping them to continue living independently, or perhaps supporting them at End of Life. The level and amount of care can vary, depending on the clients’ needs. The service supports clients during the day and in some cases at night.


What are the Duties of a Health Care Assistant
A Health Care Assistant position is focused on the individual and their different needs, so the duties are diverse, this helps to keep the job interesting and increases job satisfaction and motivation.

Duties may include:
 Administering medication
 Making meals
 Helping with personal care such as washing, dressing, hair, mouth and skin care, and eating and drinking
 Escorting clients to an activity or a medical appointment
 Chatting and engaging with relatives and providing care updates
 Companionship
 Helping with household tasks such as laundry
 Assisting with paperwork such as paying bills
Shopping as well as support in their Community Services

Health Care Assistant in MM Care Services Requirements:
It is important to have a full, driving license for driving in the UK, and access to your own car.
Disclosure and Barring Service (DBS) required.
Work experience is valuable.
Mandatory Training is provided. You’ll be expected to complete your Care Certificate and ongoing allocated training.
Benefits of Working with MM Care Services Ltd:
Working with MM care Services could be a rewarding opportunity for you, leading to a long-term, stable career.
Look at these benefits:
Making a difference in people’s lives feels good! Caring for people is fundamentally important and a huge privilege.
Your days will be varied.
Flexible working arrangements.
Opportunities for career progression.
Free Uniform and Identification Card
Ongoing training and qualifications.

Job Types: Full-time, Part-time, Permanent
Salary: £9.00-£11.00 per hour
Schedule:
Day shift
Monday to Friday
Night shift
Weekend availability


How to Apply to Health Care Assistant with MM Care Services LTD
MM Care Services Ltd has the highest standards, so we make sure that the domiciliary carers we employ are well suited to our ethos. Our rigorous recruitment processes, including on-the-job supervision and background checks, ensure that we find people who are the right fit for MM Care Services Ltd.
To find out more about working for MM Care Services Ltd, please email Info@mmcareservices.co.uk

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a well-organised, enthusiastic, and dedicated individual to join our friendly, award-winning team as Customer Service Advisor. ABOUT THE ROLE Your focus as Customer Service Advisor will be to support the Home by providing a positive and welcoming public image at the first point of contact, both in person, and by telephone. Other responsibilities will include: Being responsible for the reception area and ensure it is always presented to a high standard. Supporting with the process of show rounds. Actively following up and manage any sales enquiries through to admissions. Assisting the Home Administrator as required. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have effective interpersonal skills and professional telephone manner. Be computer literate with a good working knowledge of MS Suite. Demonstrate a positive attitude to all residents and visitors. Ideally have previous experience in working in a customer service role for a minimum of two years. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.