Total 343 Customer Service job vacancies in Derby, DE22 3NE

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Calling all chatter boxes and generally great people!

I am currently recruiting Customer Service Operatives for my client based close to Derby City centre on a straight permanent contract. They are a prestigious Mortgage company, who take pride in providing businesses with a high level of customer service.

Being a part of the team means you will be part of a fun, vibrant, fast paced and buzzing office environment with constant support and on-going in-house training to help you become a successful and confident Customer Service Operatives.

What do we offer?

• A competitive basic salary
• Uncapped commission
• Monday to Thursday, 10:00 - 18:00 and 10:00 - 17:00 on a Friday
• On-going training and development to support with your career progression
• Amazing incentives to reward our hard-working staff
• Company pension
• Staff perks

Key Requirements:

. Confidant and comfortable speaking to customers

• Resilient and able to identify and overcome objections
• Excellent communication, interpersonal and presentation skills
• High levels of energy
• Self-starter with fearless attitude
• Identifying and developing new business prospects
• Eager to learn and develop knowledge and skills
• Developing a progressive relationship with prospective clients

About you

You will need be determined, driven, money hungry and be able to work efficiently within a team. Working in a similar role would be an advantage but is not essential as training is provided.

Job Type

Permanent, Full-time

Benefits

• Company events
• Company pension
• Schedule:

• Holidays

Salary

£24,000 per annum + Bonus

Additional pay

• Bonus scheme
• Commission pay
• Performance bonus

Benefits

• Additional leave
• Casual dress
• Company events

Please click apply today and we will aim to process your application within 48 hours.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers

Your new company
Hays are currently recruiting for an experienced Housing Support Worker on a full time basis in the Derbyshire area.

Your new role
Your new role will be working as Housing Support Worker. You will have your own caseload of customers with complex needs such as homelessness, substance misuse, a history of offending etc and managing their support plans with them to promote and sustain tenancies. You will be signposting them to relevant services and agencies and supporting them on their journey to independent living.

What you'll need to succeed
In order to be considered for the role you must have proven experience in a similar position working with a similar customer group. As this is a Floating Support Role you must have a clear driving license.

What you'll get in return
In return, you will receive a full time temporary contract with a competitive rate of pay.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Liam now on 01782 958912.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice. Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits into the visit screen. Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Patient notes and correspondence: o Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to. o File notes into patient Lloyd George records as required. o Ensure records are kept in good repair with all necessary information on the outside cover clearly visible. Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff. Ensure that consulting rooms are fully stocked at the end of each surgery. Open incoming mail and place in appropriate pigeon hole. Once seen by GP, pass to admin for scanning. Operate photocopier and fax machines as requested. Premises: o Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. o When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Ensure that all temporary resident patients are registered onto the computer system promptly and accurately. Provide cover as required. Undertake any other additional duties appropriate to the post as requested by the Partners, the Practice Manager or the assistant practice manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate

Headteacher, job vacancy, Specialist Education School in Derby

Location: Derby, UK
Salary: £68,500 - £75,300 (Pay Scale L16 - L20, Depending on Experience)
Employment Type: Permanent, Full Time (40 Hours Per Week)
Benefits: Teachers Pension, Life Assurance & Health Plan, Company Sick Pay, Enhanced Annual Leave, Continuous Training & Professional Development
About the Role:

We are excited to partner with one of the leading providers of specialist education in the country to recruit an inspirational and dedicated Headteacher for a brand new Specialist Education School opening in Derby next year. This school will cater primarily to students with Autism and ADHD, spanning both primary and secondary school ages.

The successful candidate will start in September, well ahead of the school's opening, to be pivotal in the planning, creation, registration, and running of this innovative educational environment. As Headteacher, you will play a crucial role in shaping the school's vision and ethos, developing a bespoke curriculum, and assembling a dynamic team of educators to achieve an Ofsted outstanding rating.

Key Responsibilities:

School Planning and Development: Lead the strategic planning and development process for the new school, ensuring all necessary preparations for a successful opening.
Curriculum Design: Develop and implement a comprehensive and inclusive curriculum tailored to meet the needs of students with Autism and ADHD.
Team Building: Recruit, train, and manage a dedicated team of teachers and support staff, fostering a collaborative and supportive working environment.
School Registration: Oversee the school's registration process, ensuring compliance with all regulatory requirements and standards.
Operational Management: Manage the day-to-day operations of the school, including budgeting, resource allocation, and maintaining high standards of teaching and learning.
Student Welfare: Promote the well-being and academic progress of all students, implementing effective safeguarding and inclusion policies.
Community Engagement: Build strong relationships with parents, carers, and the wider community to support the school’s objectives and enhance student outcomes.
Continuous Improvement: Lead the school towards achieving an Ofsted outstanding rating through continuous evaluation and improvement of school practices and policies.
Criteria

Proven experience in a leadership role within a specialist education setting.
Strong understanding of the needs of students with Autism and ADHD.
Excellent strategic planning and organisational skills.
A track record of successful curriculum development and team leadership.
Commitment to achieving the highest standards of education and student welfare.
​​​​​​​How to Apply:

If you are a visionary leader passionate about making a difference in the lives of students with Autism and ADHD, we would love to hear from you. Please submit your CV and a cover letter detailing your experience and vision for this exciting new school

Job Title: Waiter/Waitress

Location: Aston-on-Trent, Richmond Drive, Aston on Trent, Derbyshire, DE72 2EA

Salary range: £11.60ph

Part time & Bank to cover Restaurant hours 8am - 8pm

Shifts available: Week 1 - Sat 8-2

Week 2 - Sat 8-2 & Sun 8-2

Contract: Permanent

We make health happen

Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives.

From setting up for service to welcoming residents into our restaurant - we're looking for a friendly Host to deliver an excellent dining experience.

You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships.

This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform.

You'll help us make health happen by:

• Setting up tables in the restaurant and café
• Serving in the restaurant and café at mealtimes
• Preparing trays and providing room service to village residents who wish to stay in their rooms for meals
• Serving drinks at the bar as required (only applicable to applicants over 18 years old)
• Ensuring that the restaurant and café are tidy and meet all high standards
• Keeping the kitchen area clean and tidy at all times
• You may also be asked to support other areas as required, such as serving meals to or removing trays from resident's rooms, restocking resident's personal kitchens or delivering refreshments to other locations in the village.

Key Skills / Qualifications needed for this role:

You're someone that cares for others and wants to make a real difference to people's lives. You have previous customer service experience and you might also have some experience in a catering role or kitchen role although this is not as essential, as training is provided. A great communicator, you'll enjoy working in a close-knit team, with people from all walks of life. Always looking to deliver an excellent service to our residents, you'll use your knowledge of maintaining a clean, tidy, safe and hygienic environment.



Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.
• Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Free meal with every shift
• Holidays - 20 days + Bank Holidays
• Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.
• Wagestream - Have early access up to 40% of your earned wages within minutes.
• We offer a range of Bupa pension plans - Find out more on our career site
• Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
  

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

About The Role
There are a few things that we look for in all our Support Workers, we would need you to…

be a good communicator (verbally and in writing)
be patient, confident and enthusiastic about caring for others
be able to use your own initiative
be able to work as part of a team
have flexibility to work a varied shift pattern to provide 24-hour support
share our AFG values
We don’t ask for any other relevant training or previous career in care as full training will be provided – you just need a willingness to learn and develop.

Your pay – our Support Workers receive a rate of £12.00 per hour for all worked hours. Once you are successful for a role with us, full details of your pay will be included in your written offer. As a ‘value based’ employer, the people that work for us genuinely care about the people they support and we are seeking likeminded people to join our AFG family. If you are passionate about caring for others and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

What are you shift patterns?
We work flexible shifts which may include Days, Waking Nights, Sleep ins and Weekends.
About Us
Being a Support Worker at AFG is a hugely rewarding role and could be your first step on a long and happy career in Health & Social Care.

So, what does a Support Worker do?

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

Our Support Workers work in a variety of settings including community-based services (often supporting people in their own homes) to our Independent Hospitals or Adult Care Homes.

One thing that is common across all of our services is a focus on personalised support and tailoring our services to the needs and aspirations of the people we support with a diverse range of care needs (including Learning Disabilities, Physical Disabilities, Mental Health Concerns, Complex Care, Substance Misuse issues to name a few).

We value the people that work with us…

At AFG we recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you! In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development (including opportunities to undertake vocational qualifications) and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

Proud member of the Disability Confident employer scheme

Location: Derby

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

What skills and experience we're looking for

We are seeking to appoint Health and Welfare Support Assistants (HWSA) with the capacity to support the health and welfare needs of all pupils at Ivy House School. You will support the pupils in several areas across school. Predominantly this will be safely administering enteral feeding and supporting the administration of medication but may also include elements of supporting personal and intimate care, pupils’ physical needs, therapies (such as rebound and hydro therapy) and classroom support.

The successful candidate will be pupil-focused and have the desire and ability to support all our students with care and mutual respect. You will be able to work as part of a team and be keen to learn and develop. You will also have a strong commitment to improving the lives of all our pupils and ensuring they are happy, comfortable, safe and ready to learn.

A proven track record of working successfully with vulnerable children and/or adults in an education, health or care context and excellent communication skills are desirable for this role. Ideally you will have experience of enteral feeding and experience of the necessary clinical competencies to carry out enteral feeding and the administration of enteral medication. However, full training and competencies will be provided.

Ivy House School is a special school for pupils aged 2-19. We offer a happy and supportive environment, where pupils are given the best opportunities through an individualised curriculum and pathway.

At Ivy House School we believe that it is imperative that everyone within our community is:

“working together to inspire, nurture and empower”

This vision captures the importance of the multidisciplinary approach from all stakeholders including families, education, social care and health professionals to ensure that we create an offer for our learners’ that is aspirational (Inspire), offers holistic and personal development, removing barriers to learning (Nurture) and enables students to be as independent as possible so that they are well prepared for life after school, into adulthood and ensuring that no dream is out of reach (Empower).

Our pupils like to come to school. They are justifiably proud of what they achieve and enjoy celebrating not only their own successes but also those of their friends and other peers from across the school.

We have a highly motivated, professional and well-trained team of staff who work collaboratively with parents, carers and other professionals to ensure that all aspects of our offer meet the needs of each of our pupils.

What the school offers its staff

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
• Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme

• Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Colleagues within the Trust benefit from: Access to a full range of courses both in-house and professionally accredited. These courses include all of the National Professional Qualifications – NPQH, NPQSL, NPQEYL, NPQLL, NPQLT, NPQLTD, NPQLBC are all delivered by the Shaw Education Trust as a delivery partner for Ambition Institute. In addition, we provide access to the NPQEL for Executive Leaders.

• Experienced leadership and subject-specific support.
• Guidance from former HMIs and serving Ofsted Inspectors within the Trust.
• Access to the Trust’s Institute of Education and SCITT.
• Opportunities to work with different schools within the Trust as a Professional Advocate.
• Participating in peer reviews.
• Access to a suite of online courses.
• Placement projects within our family of schools.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Residential Children’s Support Worker
Social Care & Education
Job Title: Registered Manager
Salary: £ 40,000 to £45,000
Locations: Derby,DE7
Contract: Full Time, Permanent

Social Care and Education have a fantastic opportunity for an experienced and dedicated Registered Children’s Home Manager to join a small, welcoming home in Derby, supporting young people under the age of 18.

The Role
As the Registered Children’s Home Manager, you will play a key role in ensuring the smooth running of the home, providing a safe and nurturing environment for young people who have experienced childhood trauma and challenging behaviours.
• Ensure the home is fully compliant with Ofsted regulations and best practices.
• Lead, manage, and support a small, committed staff team.
• Provide training and development to ensure staff are up-to-date and effective in their roles.
• Create a nurturing and supportive environment, addressing the individual needs of young people.
• Promote and encourage educational engagement and development.
• Oversee the physical, mental, and emotional health and well-being of young adults.
• Manage staffing rotas, ensure the home is fully staffed, and be available for on-call duties.
• Work closely with the multi-disciplinary team (MDT) and attend MDT meetings to support young people’s holistic care plans.
• Conduct regular staff meetings and appraisals to maintain high standards of care.

The Requirements
• Level 5 Diploma in Leadership and Management within a Children’s Home setting.
• Minimum 2 years’ experience as a Registered Manager or 4 years as a Deputy Manager, with the ambition to progress.
• Strong knowledge of Ofsted regulations and experience in managing challenging behaviours.
• Understanding of childhood trauma and its impact on young people.
• A valid UK driving license is essential.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Derby City OA CMHT is a friendly and dynamic team of experienced staff. The successful candidates will receive clinical and management supervision on a regular basis, and will be supported to develop as a leader personally and professionally. Carrying a complex caseload. Assessing service users with a functional/ organic illness and formulating care plans in the diverse area on Derby City. Undertaking duty; triaging referrals, communicating with other disciplines and signposting to the appropriate services. Supervising staff. Being actively involved with the care homes project and CST meetings. Working within a multi-disciplinary setting.

Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account The successful candidate must have: A drive to support development of the JUCD Operational coordination centre A proactive and positive attitude. Excellent administrative skills with sound attention to detail and the ability to ensure deadlines are met. The ability to work to and support the development of a Standard Operating Procedure. The ability to build relationships within the SCC and linked functions Clear communication skills Working knowledge and experience of operational performance management

Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application, please ensure that you clearly demonstrate how you meet the role criteria.