Total 379 Customer Service job vacancies in Derby, DE1 1PG

HGV DRIVERS NEEDED IN DERBY - ONGOING WORK - IMMEDIATE START.

We are working with a well-known haulage company that is seeking a reliable driver to join their team.

As a driver in this role, you will be responsible for delivering palletised goods within the local area. With an average of 6 to 15 stops per day, you will have the chance to see and experience different parts of the region. And with some handballing required as part of your duties, you will stay active and engaged throughout your shifts.

Requirements are:

- A Valid HGV Class 2 (Cat:C) Licence
- A Valid CPC Card
- A Valid Digi Tacho Card
- A Presentable Appearance
- A Good Knowledge of UK Roads
- Good communication skills

ONGOING POSITION WITH AN IMMEDIATE START DATE.

This is Monday to Friday work.

Shifts starting at 05:00am and lasting 8-11 hours a day.

The position pays £13.45 per hour and includes 28 days of paid leave (Pro Rata).

HGV Class 2 drivers required for immediate start in Derby.

The role is a temp-to-perm position and will see you making collections of household white goods from recycling sites and making deliveries to scrap yards, all Midlands based driving!

The role does require handballing, however, you will have a drivers mate to assist with the deliveries and collections of white goods.

Any applicants for this position are required to have:

- A valid C licence
- A valid digi-tacho card
- A valid CPC card

Other desirables:

- Comfortable with handballing
- Able to lift heavy loads
- Hardworking and punctual

This position offers ongoing work with an immediate start date!

Days of work are Monday to Friday.

Starting between 04:00 and 06:00, working between 06:00 and 10:00 hours per day.

You will earn £15 per hour in this position.

In addition to your hourly rate we also pay 28 days paid leave (Pro Rata).
We do not provide visa sponsorships

Brindle & Green
Tree Surgeon / Arborist
Salary £25 - 32k per annum
Brindle & Green are looking for two full-time tree surgeons to join our environmental contracting division based at our Derby Office. The successful candidates will work closely with our Ecology, Arboriculture, and Landscape teams to implement a range of tasks including aerial tree works, pre-work tree health assessments, pruning and trimming, tree removal, planting and transplanting, stump grinding and emergency tree care, in accordance with BS3998 recommended and approved within our reports, under the supervision of the departmental manager.
The ideal candidate will have an interest in arboriculture and experience in the maintenance and management of trees. A keen interest in the sector with a willingness to learn is considered essential. Successful candidates will receive a training package with the ability to apply for funded qualifications and tickets to allow progression within our growing company.
Applicants must hold a full, clean driving licence due to the nature of the work and be prepared to work nationally, with overnight stays when necessary.
Salary negotiable for the right individual and will be based on qualifications and tickets/experience.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Earn up to £116 working night-time hours as an experienced Carer within a beautiful Care Home in the Derby area.

You will be supporting the existing care team who specialise in illnesses related to old age, such as Alzheimer’s Disease or physical mobility issues.

As a care assistant you will be a key member of the team in providing high standard of care to the 35 service users.

Your duties will include:
• Providing a high standard of care
• Following individual support plans
• Personal care
• Moving and handling
• Completing company paperwork
• Completing light household duties

This opportunity will be perfect for someone who is naturally kind, caring and compassionate as well as supportive and encouraging. You will need to be a good listener and have patience and understanding.

To apply for this role you must;
- Have two employment references, one of which must be from a care home setting
- Hold in-date mandatory training certificates (inc. moving and handling, safeguarding vulnerable adults and infection control)
- Hold an enhanced DBS certificate dated within the past 12 months or registered on the update service.
- Have a range of experience in the use of Hoists, Slings and Rotundas
- Have a minimum of 6 months paid UK work experience working within a residential care home.
- Be fully vaccinated against Covid-19
If you do not have a valid DBS and/or training, do not worry as we can help you with this. We are happy to offer online training available at a subsidised fee and the certificates are yours to keep!

This is an ongoing role with potential for a permanent position.

You will be working from 2100 to 0700, with hours available on varying days from Monday to Sunday

The rate of pay for this role is:
£11.75 per hour (Mon to Fri)
£12.25 per hour (Sat and Sun)

Sponsorship is not available for this position. Applicants must be a driver with own car.

We are looking for Residential Childrens Support Workers / Therapeutic Childcare Workers for several residential services throughout the local area. There are a number of homes including those specialising in autism, speech and language disorders, moderate to severe learning difficulties and associated behavioural difficulties, and also therapeutic services for children with emotional and behavioural needs.

There are also opportunities for Seniors in Burton on Trent, Mickleover and Derby and applicants will ideally have NVQ lvl 3 or 4 in either Children's Residential, Children & Young Peoples Workforce or Young People & ~Family Practitioner.

Hours and shifts vary from fixed patterns to rotas arranged 4+ weeks in advance.

NIGHTS ARE ALSO CURRENTLY AVAILABLE

This is a Childrens Residential Support Worker positon and as such you will need experience of supporting children - either those with learning disabilities or in a therapeutic environment; building self-esteem, becoming an active part of the community, and achieving best outcomes.

This can mean, teaching life skills, organising and attending day trips and health care appointments, delivering personal care and administering medication.

The role will include, undertaking regular checks throughout the night and completing paperwork to a high standard as well as delivering personal care.

In return you will be offered: -
- Wellness programme
- Staff discount scheme
- Paid training and continual personal development
- Progression opportunities
- Generous salary
- Free onsite parking

You must also be resilient, caring and able to put the safety and needs of the young people at the centre of everything you do.

*some roles are temp to perm working for 12 weeks through agency before going onto a permanent contract.

For more information on these or any other roles available through RB Social Care, give us a call.

RB Social Care is a certified Disability Confident Committed Employer.

** As part of our ongoing pursuit for the best available candidates, we operate a referral bonus scheme; we will give you £150 for anyone recommended to us (not already registered) that leads to us securing a role for (for a minimum of 1 month) **

Night shift forklift (counterbalance) - Immediate start!

A reputable company in the industry is currently seeking FLT drivers for an immediate start at their site located in Foston, Derbyshire.

As an FLT driver, you will play a vital role in the daily operation by moving and loading large tyres and other palletised goods onto lorries and trailers.

Don't miss out on this opportunity to join a great team and advance your career.

Applicants are required to meet the following (basic) criteria:

• An in date and accredited FLT licence.
• You must have previous experience using FLT.
• You require your own transport due to the client’s location.

IMMEDIATE START AND ONGOING WORK!

Days of work are Sunday to Thursday, hours are from 11pm to 7am.

This role pays an hourly rate of £13.20. You will also be paid a hourly rate of £18.00 for weekend overtime.

Outdoor labourer/gardener.

The local area of Hilton requires a reliable and hard-working individual to assist in maintaining the beautiful local area.

Your duties will include (but not be limited to):

• Groundsman duties as required
• Emptying dog waste bins
• Strimming and mowing of the footpaths around the village and parish council owned land
• Hedge cutting duties
• Litter picking
• Maintaining streets and paths (removing glass etc)
• General maintenance of seats, benches, notice boards, and bins etc.
• Remove graffiti
• Support with recycling drives.

To apply for this role you MUST have a valid and clean driving licence.

You must also have experience of working outdoors and doing some sort of maintenance work.

About you:

• Punctual
• Hard-working
• Presentable
• Approachable
• Kind and understanding to residents.

ONGOING ROLE!

In this position, days of work are Monday to Friday, start and finish times will vary, based upon requirements for the day. Your usual day will be 07:00 to 15:30.

This role pays £11.62 per hour. Overtime is payable after 42 hours worked in a week, and this will be paid at £17.43.

PLEASE NOTE: To view the Job Description and Person Specification, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account Specific tasks for the Commissioning Manager will include but not be limited to: Leading the development and management of key dashboards and relevant reporting for assurance and financial recovery; Leading specific projects and the development of projects within recovery plans/priorities for Urgent and Emergency Care; Leading specific pieces of work to review services and ensure that we are commissioning for the needs of our population; Working in partnership with others across the Derby and Derbyshire Integrated Care System (ICS) to meet the challenging transformation agenda; Leading the production of documentation to the expected standard and report against milestones and delivery of current and future projects; Deputising for Senior Commissioning Manager (and other team members where appropriate) at appropriate level meetings including chairing where appropriate; Implementation and co-ordination of strategy; Line management of appropriate team members as required; Engender matrix working across the team and with other teams within the Integrated Care Board (ICB); Working across the system to align workloads of the team and ensure key projects are prioritised.

We are seeking a Qualified Supervising Practitioner / Senior Mental Health Practitioner to join our established clients' dynamic Mental Health Support Team (MHST). This is a unique opportunity to play a pivotal role in shaping mental health services for children, young people, families, and educational settings.

About the Opportunity: You will work across both education and community settings, providing evidence-based mental health support.

Based in Derbyshire, you will supervise and guide a dedicated team delivering mental health interventions in schools across the region.
This role offers an excellent opportunity for career development in the mental health sector, making a real difference to the lives of children and young people.

Contract: Permanent | 37 Hours (full-time)

Location: Derbyshire, United Kingdom

Salary: £37,000 - £45,300+ per annum
Key Responsibilities:

• Provide clinical supervision and practice support to a team of mental health practitioners.
• Conduct mental health assessments and deliver specialist care directly to children, young people, and families.
• Work collaboratively with other professionals and agencies to ensure the best outcomes.
• Support the development of mental health services and contribute to shaping innovative practices.

About You: We welcome applicants with a Core Mental Health professional qualification such as (but not limited to):

• CBT Therapist
• Education Mental Health Practitioner (EMHP)
• Children's Wellbeing Practitioner (CWP)
• Psychiatric Nurse or Mental Health Specialist Nurse
• Occupational Therapist
• Social Worker

In addition, you will:

• Hold or be willing to work towards a Postgraduate Certificate in Supervision within your first year.
• Demonstrate knowledge and experience of Cognitive Behavioural Therapy (CBT) principles and clinical supervision.

Essential Requirements:

• Postgraduate experience in a mental health setting with a focus on children and young people.
• Ability to network effectively with external agencies.

Why Join Our Client? They offer a comprehensive benefits package, including:

• £250 Welcome Bonus, paid via Service Care Solutions
• 27 Days' Holiday + Bank Holidays (rising to 32 days)
• Annual Salary Review
• Life Assurance
• Competitive Contributory Pension Scheme
• 24/7 Employee Assistance Programme and Occupational Health services
• Family-friendly policies and Enhanced Sick Pay
• Excellent CPD and Training opportunities

If you are driven by a desire to make a positive impact on mental health support for children and young people, we want to hear from you.

• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 12-Weeks in your new placement.
• Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.

Job Description

Registered Mental Health Nurse

Hourly Rate: £20-£22

Day or Night Shifts

40 hours per week

Please note that our client DOES NOT offer Tier 2 sponsorship

We have an exciting opportunity for an experienced nurse to join our client's nursing team - This role offers a highly rewarding opportunity to make a positive impact on the lives of residents with complex mental health condition and dementia, contributing to their holistic care and overall quality of life.

To be successful in this role, you will need:

• Registered Mental Health Nurse (RMN) qualification and a valid UK NMC Pin
• Proven experience working in a mental health setting, particularly with individuals with complex mental health conditions and dementia
• Exceptional communication and interpersonal skills, with the ability to build strong, supportive relationships with service users and their families
• The capability to remain calm and responsive in challenging situations, demonstrating empathy and understanding
• A firm commitment to promoting diversity, equality, and inclusion within the healthcare environment

As a Registered Nurse you will get:

• Onsite parking
• Company pension scheme
• Personalised training - get access to accredited courses
• Long service awards and staff incentives

As a Registered Mental Health Nurse, your responsibilities will include:

• Conducting comprehensive assessments and developing personalized nursing care plans for individuals with complex mental health conditions and dementia
• Administering medications, coordinating with healthcare professionals, and ensuring holistic care to meet the diverse needs of the service users
• Providing valuable support and education to service users and their families, playing a key role in promoting mental health awareness and overall well-being
• Continuously monitoring and evaluating the effectiveness of care plans, making adjustments as necessary to optimize the quality of care
• Acting as a strong advocate for the rights and needs of individuals facing mental health challenges, fostering a culture of empowerment and understanding
• Collaborating with a multidisciplinary team to deliver comprehensive, person-centered care and support to service users

Reference: WILL79830/MW

INDNUR

Job Overview
-To manage a team of Operational Supervisors and Cleaning Operatives to ensure we deliver the service level requirements for the contract.



The job holder will be responsible for ensuring compliance in line with the BICS industry standards as well as ensuring all Health and Safety requirements associated with the working environment are adhered to.



Your leadership will drive operational excellence, innovation, and customer satisfaction.



Main Duties

-Manage resource levels via Mitie's Recruitment processes in line with the contracts resource plans and operating model

-Carry out all aspects of people management activities, such as Probation, Induction, Absence Management, Development Planning, Disciplinaries and Grievances.

-Manage and oversee the budget for consumables and orders via the internal process.

-Perform regular inspections and Manager in the Field Walk rounds of working areas.

-Review of audits performed by the Operational Supervisor to ensure client compliance, standards and expectations.

-Be a point of contact for client related enquires and requests.

-Provide training and guidance to Operational Supervisors on toolbox talks, risk assessments briefings and on the job refresher training.

-Champion change through innovative practices and continuous improvement will be second nature to you.

-When customer complaints arise, your effective handling will ensure swift resolution.

-Provide support and guidance regarding safe operation of machinery and equipment, cleaning standards and general health and safety practices including issuing of PPE and lone working arrangements.

-Proactively participate in furthering your team's and your own development, by maintaining growth in skills and knowledge deemed essential to the role.

-Efficiently managing work hours is essential to ensure seamless service delivery. You'll generate monthly reports and collaborate closely with our valued customer.

What we are looking for
-The ideal candidate will have previous experience in strong people management skills, familiarity with customer audits, and a proven ability to lead and collaborate with a diverse workforce are essential attributes.



Competent in the application of MS systems.



Previous experience of working within a facilities Management function is desirable, but not essential.



Individual must have a qualification/experience in line management or equivalent.



Must hold current driving licence and able to achieve SC Clearance.

Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Service Care Solutions are supporting a reputable non-profit provider in and they are currently recruiting for a Digital Recovery Worker. As a Digital Recovery Worker you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positively within a service user and have the ability to develop potential within.

This role is Not remote. The role is based in the office in Derbyshire.

Key role and responsibilities for a Digital Recovery Worker;

• Complete assessments via teams for Service users who can not attend on site.
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Digital Recovery Worker;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Digital Recovery Worker;

• £250 Training Allowance
• Excellent Pay Rates
• Specialist Substance Misuse consultants offering single point of contact

If you are interested in this role then please applying via the link or send your CV to me at Paul.Rimmer@servicecare.org.uk

£250 Referral Bonus also on offer for candidates who are successfully placed following referral and who meet the appropriate criteria.