Total 1,844 Customer Service job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

This is a new role within our Operations Team where you will be responsible for autonomous vehicle operations in our customer sites where you will be responsible for Remote Vehicle Operations, Maintenance and Systems testing. where you will be cross-deployed to both the testing and operations team. This role will operate on a shift-based schedule. You will play a crucial role in ensuring the safe and efficient operation of autonomous vehicles, monitoring and controlling real-time vehicle operations, conducting general maintenance and executing testing procedures.

On a day to day, you will be collaborating with cross-functional teams while integrating new technologies, troubleshooting technical issues and contributing to continuous improvement initiatives. Your expertise will be vital in the success of maintaining compliance with safety regulations, optimizing vehicle performance, and fostering innovation in autonomous vehicle operations.

Role responsibilities

Vehicle Maintenance and Testing.

• Conduct diagnostics and maintenance on autonomous vehicles.
• Collaborate with engineering teams to integrate new technologies and features into autonomous vehicle systems.
• Execute testing procedures for autonomous vehicle systems in an operational environment.
• Provide technical support to on-site and remote teams during autonomous vehicle operations.
• Troubleshoot and resolve technical issues promptly to minimize downtime.

Operations Control:

• Monitor and control the real-time operations of autonomous vehicles.
• Execute and manage autonomous vehicle operations to ensure safe and efficient performance.
• Respond promptly to system alerts and emergencies, taking corrective actions as necessary.

Shift Operations:

• Work on a shift-based schedule to ensure 24/7 coverage for autonomous vehicle operations.
• Collaborate with cross-functional teams to maintain continuous and reliable system functionality during all shifts.

Safety and Compliance:

• Ensure strict adherence to safety protocols and compliance with regulatory requirements.
• Collaborate with safety and compliance teams to implement and maintain best practices.

Required experience

• Diploma in relevant field or equivalent experience.
• Proven experience in vehicle/transport operations and testing.
• Strong analytical and problem-solving skills.
• Experience with vehicle/transport technologies and systems.
• Hands-on experience in mechanical systems and electrical/electronic wiring
• Hands-on experience with Linux OS environment.
• Knowledge and background in Robotics/Automation.
• Hands-on experience in Bash, Python, C++ and ROS is a plus.
• Possession of a Class 3 Driving licence is a plus.
• Excellent communication and collaboration skills.
• Ability to adapt in a shift-based and 24/7 working environment.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

JOB OVERVIEW

Our SAP Concur Customer Success organization serves as a focal point for our customers to achieve success with Concur. As a CSP Advisor, you will be responsible for a portfolio of Customers by developing long term relationships, measured through revenue growth, retention and advocacy. This is a strategic role working with our key customers, SAP Concur’s internal teams and has central importance to our ongoing success as a company. In this role, you will spend your days partnering with our customers to provide strategic recommendations around maximizing the quantifiable business impact from their subscription with Concur.

Responsibility

• Proactively engage and build partnership with Customer C-suite stakeholders and decision makers to support your clientele throughout the customer life cycle stages, from adoption, consumption, expansion and renewal.
• Meet & achieve Customer Success KPIs on retention, renewal, growth and advocacy.
• Own the Customer’s Success Planning and conduct Customer Business Reviews to drive adoption, consumption and value received from their utilization of the Concur solutions.
• Establish strategic relationship with customers and be seen as a trusted advisor
• Competent in conveying and articulating both quantifiable and qualitative value and impacts to the Customer’s business.
• Work in partnership with Client Sales Executives (CSE) to devise and execute Customer Success and Revenue Plan, by active identification of opportunities through the conversations and review we have with the client, and passing them on to the CSE for further qualification and closure.
• Actively contribute and participate in organizational development, learning and growth projects
• Maintain data integrity through regular and timely updates on the client’s success plan.
• Be a client advocate and a voice of reason as you collaborate across cross functional teams within SAP and Concur.

Skills & Qualifications:

• 3 -8 years of account management or customer engagement experience in managing and growing a portfolio of existing customers
• Cloud customer engagement experience with large global companies with a high-level of complexity, focus and intensity.
• Track record in establishing, maintaining and growing broad and deep relationships within each customer account.
• Experienced in developing advanced account strategies that drive success through delivering value and insight relevant and unique to each customer
• Ability to uncover how a customer defines success and the ability to align that vision with SAP Concur’s value delivery to create enduring trust-based partnerships
• Strong understanding and track record in Customer Life Cycle Management in driving customer adoption and value realization
• Proven track record of exceeding retention and growth targets
• Highly structured approach with strong collaboration, communication and problem solving skills – ability to handle issue resolution and navigate customers’ matrix environment
• Understanding of SaaS and ideally Concur solutions - ability to articulate the value of Concur solutions and how we help solve customer business problems
• Strong business acumen and ability to drive a value-based conversation
• Strong conflict management skills. Ability to multitask and leverage the broader internal SAP teams to drive Customer win-win outcomes.
• Facilitate client meetings that measure progress and business impact
• Motivate and mobilize customers and cross functional partners through collaboration and clear communication
• Drive objective achievement through disciplined planning and organization - setting objectives through the development of actionable steps with assigned owners, timelines and measurements while anticipating and removing roadblocks and orchestrating multiple resources
• Uncover opportunities through analysis, inquisitiveness and a deep understanding of your customer’s business including initiatives and drivers and aligning those to solutions

Job Description:

• Register patients, manage and schedule appointments

• Handle walk-in and phone enquiries

• Prepare & dispense medication

• Front desk duties including payment collection

• Perform medical claims submission

• General stock-keeping of medical inventory and admin duties

• Responsible for cleanliness & upkeep of clinic facilities

Requirements:

• Must be customer-oriented, committed and dedicated to the job

• Preferably 1 year of working experience on the related field ( on the job training will be provided)

• Able to work weekdays and both weekends (including nights)

• Able to work on shift

• Poly or university students are welcomed

Job Title: Service Manager (Wholesale for machinery & equipment) ID9039
Location: Ubi
Working Hours:Monday to Friday: 8.30am to 5.30pm
Gross Salary: $4500 to $5500 (with car allowance & Annual Target sales incentive)
Basic Salary: $4000 to $4500 (exclusive of Annual Target sales incentive – 1 to 4 months)
Benefit:
*14 days AL with performance bonus provided
*Office Season Parking is Provided, car allowance and petrol card will be provided
*Transport or vehicle is not necessary, will reimburse if required.

Job Description:
•Lead a team of 10+ technician team
•Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.
•Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.
•Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.
•Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client.
•Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business
•Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

Requirement:
•Min diploma in Electrical or Mechanical with related technical background that at least 3-5 years experience

Responsibilities and Duties:

· Welcome and orientate visitors/patients upon arrival at the lobby.

· Assist visitors/patients with online pre-registration and checking in at the self-help kiosks and entry gantries, as well as checking out at the exit gantries.

· Ensure crowd control and proper queue management at the self-help kiosks and monitor human traffic flow at the entry gantries, to avoid tailgating instances.

· Assist visitors/patients with way-finding around the hospital premises.

· Ensure that cleanliness, safety and conditions of equipment used at waiting area, self-help kiosks and gantries are well maintained and functioning

· Handling of enquiries or feedback from the visitors/patients

· Conduct checks of the waiting area and toilets at L1 ensuring that they are clean and their amenities are well stocked, maintained and in working condition.

· Welcome and orientate public upon arrival at sheltered car porch / lobby.

Job Requirements:

· Minimum GCE ‘N’ levels.

· Experienced in customer service with good interpersonal skills.

· Minimum 1-2 years of relevant experience especially in healthcare sector.

· Cheerful and friendly personality and enjoys interactions with the public, especially the elderly.

· Service-oriented and a good team player.

· Able to commit to shift work.

Roles & Responsibilities

Candidate must possess with the following abilities:

1)the process of CNC milling.

2)process of CNC turning,

3) hands-on on the set-up of CNC milling.

4) hands-on on the clamping fixtures for CNC milling parts.

5)using master-cam or other software for doing CNC programming for CNC milling

6)using master-cam or other software for doing CNC programming for CNC turning

7)FANUC opertation system

8) using calipers, micromteres, thread gauges, pin-gauges and other QC inspection tools

9) Work independently

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore (NUS) invites applications for the role of Research Assistant/Research Associate with the Heat Resilience & Performance Centre (HRPC), Yong Loo Lin School of Medicine. The HRPC is a first-of-its-kind research centre, established at the NUS, to spearhead and conduct research and development to better enable the future challenges arising from rising ambient heat. Appointments will be made on a two-year contract basis, with the possibility of extension.

The Research Assistant/Associate who will play a key role in assisting in the development, execution and analysis of research aimed at addressing the challenges of training and operating in rising ambient temperatures. The successful candidate will be part of a multi-disciplinary group comprising exercise and thermal physiologists, data scientists, biomedical engineers and researchers. This role will provide you with a unique opportunity to not only develop your expertise in research planning and execution, but also to be a part of the team looking to generate fundamental and forward-looking solutions to working in the heat. There are also opportunities to pursue a part-time PhD with HRPC.

Main Duties and Responsibilities

The main areas of responsibilities of the role will include but not limited to the following:

• Working with research PIs and teams to develop new research ideas
• Performing literature searches, assimilating, and summarizing key information, as well as identifying knowledge gaps
• Designing and conducting relevant studies and surveys (qualitative and quantitative, including lab and outfield studies)
• Establishing and managing large databases
• Interpreting and analysis of data
• Generating reports and present data to relevant stakeholders
• Contributing to conference presentations and write papers for submission to peer reviewed journals
• Collaborating across teams, contributing to multiple research projects at once

Qualifications

A minimum qualification of a Bachelor’s degree in Exercise Science, Physiology, or equivalent. Candidates with strong data science and analytics background and keen to delve into heat health research are strongly encouraged to apply as well). Experience in statistics, data analysis and visualisation software (e.g. SPSS, Power BI), and computer applications (e.g. Microsoft Office, data management and online meeting tools) would be required as well.

In addition, the role will require the following job relevant experience or attributes:

• Keen interest in heat health and human performance
• Proficient in qualitative research
• Proficient in data analysis tools in quantitative research
• Two or more years of research work experience would be an advantage
• Proven knowledge of data collection methods
• Good written and verbal communication skills
• Good presentation skills and ability to write research reports for publication in reputable journals

Additional Skills

• Resourceful and self-driven
• Adaptable and able to multitask well with clear follow-through
• High levels of attention to detail and quality
• Willingness to travel off-site and outside routine hours for data collection and undertake further training in relevant data collection procedures
• Demonstrated ability to work independently and thrive in a fast-paced environment
• Commitment to the ongoing development of a positive organizational culture
• Willingness to contribute to a learning environment

Application

The role is based in Singapore.

Remuneration will be commensurate with the candidate’s qualifications and experience.

Only shortlisted candidates will be notified.

What the role is

We are looking for an enthusiastic and self-motivated individual to join the Centre for Wildlife Rehabilitation team under the Wildlife Management Division. With a focus on wildlife management and rehabilitation, the job will range from caring and treatment of wildlife, wildlife management operations and responding to ad-hoc emergency cases.

What you will be working on

• Carry out veterinary examination, triage, surgical procedures, restraint, medication and health records of animals.
• Carry out pre-, peri- and post-operative care of patients including upkeep of clinic, surgical preparation, anaesthesia monitoring, movement of animals and recovery.
• Supervise the daily care and well-being of animals, including feeding, husbandry of animals.
• Assist with centre operations, including maintaining veterinary and clinical records, management of data and inventory, procurement of centre and clinic supplies, using computer systems where necessary.
• Review and implement operational processes related to animal health and welfare, centre management and biosecurity, data and inventory management.
• Assist with training of staff on animal care.

What we are looking for

• Veterinary degree from veterinary schools fully accredited by the American Veterinary Medical Association, the Royal College of Veterinary Surgeons or the Australasian Veterinary Boards Council, or Veterinary degree from other universities
• At least 1 year of relevant experience working in a veterinary clinic or research institute or other wildlife related facilities is preferred
• Relevant experience in wildlife veterinary care in Singapore or overseas will be advantageous
• Competent in handling, treatment and care of wildlife, including but not limited to small mammals, birds and reptiles.
• Independent and able to work effectively with others in a team environment
• Willing to work after office hours, on weekends and during public holidays when required
• Possess good writing, interpersonal and communication skills
• An organised, creative and resourceful team player who is able to work independently

Office Location

Animal And Plant Health Centre

6 Perahu Road, Singapore 718827

Only shortlisted candidates will be notified.

• Handle inquiries and provide product knowledge.
• Source for new customers , identify opportunity to meet sales target.
• Create and Identify new potential business portfolio to achieve business objective.
• Participate in tender and attend site visit.
• Any other ad-hoc duties as assigned.

Benefits

• Commission
• Transport allowance

Requirements:

• Min. Diploma in Electronics/ Electrical/ Machatrincs
• Basic IT skills/ knowledge will be an added advantage.
• Prior experience working with clients in the security system or electrical sector will be an added advantage.
• Well verse in written/ converse English / Chinese
• Biligual (English/Mandarin) to liaise with English/Mandarin speaking business associates and employees.
• Keen learner and Target orientated.
• Travelling from office to/fro customer's premise and sites within Singapore.
• Possess valid Class 3 driving licence with good driving record will be added advantage.

Roles & Responsibilities:

Driving 14 Ft truck and delivering of furniture and installing them at customer house.

Following delivery driving routes and time schedules

Loading of furniture from warehouse and unloading the respective furniture for the specific address

Upholstering/Fixing furniture in customers' house

Knowing singapore routes is an added advantage

Physically fit, Positive attitude, strong sense of responsibility and good team player

Able to start work with short notice

At least 2 years experience in this field

6 days work (Mon- Sat)

Heavy lifting is required

All applicants are welcome

License/Certification:

• Class 3 Driving Licence (Required)

Work Location: In person

Job Title: Customer Service (ID3456)
Location: Changi South
Working Hours: Mon-Fri 9am to 6pm
Salary: $2500-$3500

Job Description:
• Respond to customer inquiries via phone, email, and other communication channels in a professional, courteous manner.
• Address and resolve any issues related to inventory, customs procedures, and shipment tracking.
• Provide clients with timely updates on the status of their inventory and shipments.
• Liaise with the operations team to ensure smooth and efficient handling of cross-dock shipments.
• Communicate any security or safety concerns raised by customers and assist in resolution.

Requirements:
· Minimum Diploma with 3 years in customer service, preferably in warehousing, logistics, or inventory management sectors.
· Possess knowledge in warehouse inventory software
· Able to work under stress and independently in a fast paced environment
· Good communication skills
· Customer oriented

Job Description

-To assist logistics Manager with documentation and shipping arrangements.

- Handle LCL/FCL for import/export processing.

- Prepare and check all shipping documents to ensure that they are comply with import/ export rules and regulation.

- Manage daily operations and respond to customer inquiries and requests

- Process inquiries and send booking confirmations to customers

- Liaise and follow up with customers, freight forwarders, carriers, transporters and warehouses.

- Liaises with shipping company, customs official, Jurong Port authorities, PSA authorities, transport contractors, and customer to ensure on- time delivery

- Track shipment status to ensure on- time delivery

- Ad-hoc duties as assigned

Job Requirements

- Able to multi-task, prioritize and time management

- Detail- oriented, positive attitude and willing to learn

- Able to work in 5.5 days work week (Alternate Saturday after probation)

- Prefer 1-2 years experience in Customer Service Officer (Logistics)

Company Description

At Kin Dental Centre, we are a closed knitted team of 6 to 7 comprising of Singaporeans and Malaysian Chinese working together on a daily basis to provide the highest quality dental care for our patients .

Our employees play a meaningful role in contributing to our patient’s dental health .

Every employee is an important member of the team. We recognise & value hard work & effort from all our employees in ensuring the clinic runs smoothly . We believe in investing & upskilling our employees.

We look towards a long term relationship with our employees

Job Descriptions

Roles & responsibilities

Dental assisting (all new staff to start with)

• Various procedures such as scaling and polishing
• Fillings
• Implants and wisdom tooth surgery
• Root canal treatment
• Crowns
• Dentures

Housekeeping

• Cleaning & sterilization of instruments
• Stocktake
• Cleaning of premises
• Ensuring the clinic always operational
• Ensure treatment room is sufficiently stocked all the time
• Lab casting

Reception work (for experience staff or eligible staff)

• Handle patient enquiries efficiently & politely
• Improve sales through patient enquires
• Dispense medication & giving post treatment instructions
• Billing
• Coordinating & booking appointments
• Coordinating lab cases

Personality requirements

• Cheerful Hard worker
• Willing to work OT in some situations
• Mature & understanding
• Team player - Willing to help colleagues out
• Willing to learn & improve
• Able to handle stress & take criticism
• Good communication skills -Able to communicate with team member & patients
• Sense of responsibility - hand over duties properly

Skills requirement

• Basic knowledge of using computer
• Previous dental experience (minimum 1 year)
• Training will be provided to those without experience - to start with basic assisting before doing reception
• Able to commit to 2 weekday nights & 1 weekend (either Saturday or Sunday) at least , occasionally both weekends
• Fluent in mandarin (added advantage)

Apply if you are looking for :

• Meaningful and engaging work in healthcare.
• Enjoy working as a small team .
• Ability to acquire a lifelong skill set
• Remuneration for hard work and contribution
• Long term working relationship

Incentives

• 14 days leave provided
• Bonus payout 6 monthly
• Monthly performance incentive

Responsibilities:

• Maintain safe and clean environment for patients.
• Provide safe and competent care to her patients under her charge.
• Chaperon patient for appointment and transfer.
• Assist in the following areas: Basic hygiene and personal grooming
  - Handle and transfer
  - Feeding (oral and tube)
  - Admission and discharge
  - Elimination
  - Collect specimens
  - Maintain a safe and clean environment
  - Make beds
  - Take and record vital signs
  - Record intake and output
  - Collect specimens
  - Assess skin, perform cleaning and changing of patients
  - Turn, position, lift and transfer patients using right body mechanics
  - Assist senior nurse or doctor in examination and procedures
  - Assist in oral feeding
  - Assist in any other nursing procedures as trained

Requirements:

• GCE ‘N’ / ‘O’ level with ITE Skills Certificate in Healthcare or WSQ Higher Certificate in Healthcare (Nursing Care).
• Preferably with 1 year of clinical experience.
• Required to perform 3 rotating shift hours and work on weekends / Public Holidays.

West Coast Vetcare is a veterinary clinic looking for a clinic receptionist. The successful applicant will be responsible for meeting and greeting out clients and their pets, registering them for appointments, answering phone calls and taking queries and appointments, handling payments and administrative tasks of appointment reminders and document management and maintaining essential records for the clinic.