Total 1,995 Customer Service job vacancies in D22 Jurong, Jurong Island, Tuas

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Preferred Skills

Intermediate knowledge and hands on experiences in SQL and Linux

Job Responsibilities: -

1. Supervise motor inspection and overhaul service work to ensure efficient and effective maintenance work, compliance with safety regulations and quality standards.

2. Conducting motor assembly, testing, and problem solving. Determine the motor status based on test results and issue motor test reports.

3. Improve work method, quality management systems, and workflow to enhance maintenance processes.

4. Provide technical support for motor pre/post-sales activities, including technical knowledge training for customers, ensuring customer satisfaction.

5. Develop and implement motor inspection, maintenance, and diagnostic plans for products, providing field technical guidance and process supervision.

6. Perform motor fault diagnosis, including vibration analysis, temperature monitoring, electrical testing, and insulation checks, etc.

7. Analyze and resolve motor-related problems to ensure optimal performance and reliability.

8. Train and upgrade the skills of workers in motor maintenance processes, including testing, assembly, insulation, repair, etc.

Requirements:-

1. Degree in Electrical Engineering or related field (preferred). Hands-on experiences in motor overhaul maintenance and technical support.
2. Possess years of experiences in motor repair and testing, diagnostics and troubleshooting.
3. Familiar with the maintenance, overhaul and testing of various high-voltage and low-voltage motors.
4. Preferably with class-3 driving license.

Primary Objective(s) of Position

• Attending to customers’ enquiries, managing customer relationships and executing shipments.

Duties & Responsibilities

• Handle Request for Quotation (RFQ) responses and coordinate with the Operations Department.
• Generate Job Orders and ensure their prompt execution.
• Monitor order and delivery schedules, coordinating with vendors, the Operations Department, customers, and international suppliers to ensure on-time delivery.
• Compile daily, weekly, and monthly shipment/order reports for customers and management.
• Plan and generate stuffing lists for the Operations department for each shipment.
• Prepare and process import/export shipping documents.
• Input and update order delivery statuses promptly and accurately in the customer's in-house system (SAP).
• Investigate and address service failures or complaints, implementing corrective and preventive actions.

Skills & Experience

• GCE "A" level and above
• Freight forwarding experience
• Proficient in Microsoft Office applications
• Possess good communication skills and interpersonal skills

Job Description

• Answer incoming calls from customers to take orders
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills

Qualification:

-Degree in Electrical.

- 3-5 yrs experience at Electrical Equipment.

Job Description:

- project management: Liaise with contractor to set up charger including Router , LAN or SIM. Link API to platform.

- ⁠Repair & maintenance Troubleshooting , replacement of parts, liaise with factory; logging & data retrieval.

- ⁠planning & leads a team for charger maintenance. Offer service to customer.

- ⁠Apply LTA technical requirements .

1. With at least 3 years of coach experiences for school children, worker and travel group.

2. 80% familiar with Singapore routes with the help of GPS support.

3. Able to communicate in English with the bus crews and guides.

4. Able to support company for emergency rescue plan during bus breakdown.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact win@hkmsvs.com for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Descriptions

• Schedule maintenance activities for chillers systems, keeping track of maintenance works with follow up actions for chillers.
• Ensure all maintenance works are carried out according to prescribed checklist and schedule
• Responsible for testing & commissioning/ fine tuning of new chiller with minimal guidance, such as coordinate project execution at site, witness FAT and conduct SAT to ensure the chiller operating conditions according to target performance.
• Ability to interpret as-built documents, schematic drawings, technical documents as well as analyze operating data from chillers and know how to identify and repair any issues that arise.
• Responsible for on-site management of the chiller overhaul/ repair works and supervise subcontractor work; effectively control the service quality and progress.
• Preparation of service report for each service assignment.
• Assuage dissatisfied customers on service issues such as provide prompt and effective resolution to technical problems on chiller and recommend preventive measures.
• Preparation of risk assessments prior and ensure safety procedures and conduct during service and repairs.
• To ensure all works carried out safely and/or in accordance with safety procedures.
• Any other tasks, when required by Department Manager.

Job Requirements

• Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering.
• Minimum 3 years of relevant chiller experiences.
• Preferably Singaporean or SPR
• Able to guide and troubleshoot HVAC faults especially modular screw chillers, centrifugal chillers and absorption chillers.
• Good communication skills both verbal and written as well as preparing service reports.
• Has a good safety mindset and displays good WSH behavior.
• Short term working at overseas maybe required.

Benefits

• 10days AL
• AWS
• VB depending of the team and company performance
• Transport allowance

Working Hours

• 5 days (9am to 6pm)
• Monday to Friday
• ※ Most of the time they are outside of the office

Summary: We seek a highly motivated and skilled technician to join our growing team. You will play a crucial role in supporting the deployment of automation solutions and ensuring the successful installation of our projects regionally.

Responsibilities

1 Communicate with engineers to ensure that services are delivered effectively.

2 Handle mechanical assembly based on the provided drawings

3 Prepare electrical panels based on the provided drawings

4 Perform simple mechanical and electrical repair of installed machines

5 Support with scheduled preventive maintenance and upkeep of installed machines

6 Support with installation & commissioning of new equipment onsite

7 Support with fabrication & wiring during project execution

8 Travel to customer sites to support with service enquires whenever needed

9 Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner

10 Maintain in-house stock and inventory for robot maintenance

11 Performs ad-hoc duties as assigned by the manager

Requirement

1 Diploma in mechanical engineering, electrical engineering or a related field

2 Excellent hands-on skills in mechanical assembly, soldering, crimping, etc

3 Knows how to handle electrical tools like crimpers, wire strippers, ferrules, etc.

4 Must be good in handling mechanical tools such as drills, taps,

5 Basic knowledge of Linux commands will be a bonus

• MNC, 5 days, Tuas, Transport
• $4000 - $4500 basic, allowances,overtime claim
• Frequent travelling
• Candidates with no experience can apply
• Mentorship will be provided

Summary:

Our client is seeking for a motivated and technically skilled Junior Service Engineer to join their team. Candidates with relevant qualifications but no experience can apply. In this role, you will support senior engineers and handle service orders from their Service & Commissioning Manager and Coordinator. You will be responsible for evaluating, troubleshooting, repairing, and ensuring the safe return of equipment to service. This position offers hands-on experience and opportunities for learning and growth in a dynamic environment.

Job scope:

• Assistant Senior/Service & Commissioning Engineer on-site
• Execute service orders and assignments as directed by the Service & Commissioning Manager or Coordinator.
• Serve as the field representative to assess, troubleshooting, analyze, repair, test and return equipment to service based on instructions from service orders.
• Create daily reports on completed service tasks, issues encountered, and resolutions, sending them to the service mailbox.
• Complete all required documentation and submit reports related to service tasks.
• Ensure that all services are conducts in a safe and effective manner, adhering to company and industry standards.

Requirements:

• Minimum a Degree in Electrical, Electronics, Computer Science or related field.
• Candidates with no experience can apply as training and mentorship will be provided to develop technical skills and industry knowledge.
• Strong foundational knowldge of electrical, hydraulic, and mechanical engineering fundamentals.
• Analytical and systematic problem solving.
• Basic knowledge of programming and industrial control systems is a plus.
• Willing to travel abroad frequently for assignments.
• Able to work overtime when neccessary

Interested applicants, please send your resume to samantha.tay@cvistahr.com

We are looking for an Administrative Assistant to join our team for assisting execution of ongoing programs and helping with the roll-out of new education programs.

As our Administrative Assistant, you will be responsible for providing support to a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

- Keep a record of admission numbers and assist with any queries related to the admission process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Help with the drafting is letters and documents related to programs.

- Analyse and present feedback data from the programs conducted.

- Assist the Director with other general Admin work (filing of documents, scheduling meetings, sending invitations, setting zoom meetings etc)

• Support customer inquiries and troubleshoot complaints via various means (Emails/ Calls/ WA) in a timely manner
• Understand & explain company’s product and provide appropriate recommendations
• Provide prices and prepare quotes for customers
• Update and maintain accurate records of customer interactions / databases
• Proactively monitor customer’s orders and resolve issues before it becomes critical
• Work collaboratively with other departments to deliver customer’s request(s)
• Build, maintain good relationship with our customers and suppliers and ensure high customer satisfaction

Job Requirements:

• Excellent communication and interpersonal skills (Able to speak proficiently in different language)
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Customer Service Specialist

Job Responsibilities:

• Key focal point in coordinating customer’s logistical needs and interfacing with operation.
• Good understanding of customer’s business model and operational program.
• Attain good knowledge of the terminal's infrastructure and facilities.
• Maintain a high-quality service level to all parties.
• Manage the customer’s expectations.
• Handle customer’s complaints or inquiries.
• Responsible for the planning, scheduling and co-ordinate daily activities for all customers with optimization and anticipation.
• Orders creation for executing operations into the stock accounting system.
• Communicate effectively with the Operations Department
• Monitor the progress of activities and the completion time to ensure and efficient planning of the next operation.
• Attend to changes and amendments required by customers (including after office hours).
• Attend to and troubleshoot issues or problems raised by Operations (including after office hours).
• Assist with any re-documentation.
• Prepare picking list.
• Prepares updates and monitors stock and orders in the system.
• Co-ordinates the daily operations activities
• Monitors the arrival and collection of shipment and liaises with forwarder on any late or delayed arrival and collection.
• Ensure data integrity for all inventory transactions updated in the system.
• Liaison between clients and warehouse staff on all goods receipts and goods release.
• Arranging and monitoring of goods collection and delivery.
• Perform system inventory reconciliation, weekly cycle count and stock-take.
• Ensure relevant documents are generated for all updates of activities and rates in the system
• Troubleshoot root causes for any inventory variances and assist in the formulation of appropriate preventive actions
• Prompt response to queries and ensure proper follow-up for any outstanding queries
• Assist in the investigations of service issues and ensure actions are undertaken to close off all issues with customers.
• Proactively seek improvement opportunities to improve current operations which can enhance the order processing turn-around time
• Compliance with ISO, GMP/GDP Guidelines
• Ensure the team adhered to ISO procedures, local authority regulatory guidelines on Good Manufacturing Practice (GMP) / Good Distribution Practice (GDP) as well as the client's Regional Quality System in Inventory Management
• Any other tasks/projects assigned by the immediate manager.

Invoicing

• Assist with weekly and monthly invoice generation
• Assist with generating and checking the accuracy of invoicing report
• On-time Administration of Billing and Reporting to customers

Reporting

• Assist with generating required monthly KPI reports
• Assist with Customers' weekly and monthly reporting
• Perform reporting of Key-Performance Indexes (KPIs) accurately and on-time