Total 1,500 Customer Service job vacancies in Client Site - USA - TX - San Antonio - 111 W Houston Street

Duties may include but are not limited to:

• Extensive knowledge of SWS and its programs as they relate to administrative functions.
• Detailed knowledge of the organizational structure of the VA at local and higher levels, in-depth working knowledge of VA policies and regulations especially those pertaining to SWS and its Programs.
• Knowledge and ability to apply patient privacy regulations and release of information procedures.
• Knowledge of medical terminology and usages, (in general, medicine, surgical, geriatrics, hospital terms, medical abstracts, abbreviations, nursing, social work, pharmacology, aging, and home health), spelling, grammar, and composition, and ability to determine and follow required formats for VA memos and reports.
• Ability to plan effectively, set priorities, coordinate activities, have a high degree of skill in oral and written communications with a variety of people of different backgrounds and comprehension, and present a positive image of the VA to the community. This may include clerical, technical, administrative, and professional people at all levels in the medical center and community agencies.
• Ability to adapt to changing situations, to modify plans and demonstrate flexibility in changing circumstances, while displaying a high degree of interpersonal skill.
• Knowledge of the duties, priorities, commitments, policies, and program goals of SWS staff, and ability to support these with a spirit of teamwork in performing non-routine assignments. Knowledge sufficient to recognize which information is or is not relevant to the problem at hand. Ability to perform, plan and organize work in situations where numerous demands are made.
• Knowledge required to coordinate the work of the office with other stakeholders, and for recognizing the need for such coordination in various circumstances.
• Thorough knowledge of statistical and analytical processes and deductive reasoning to conduct problem and trend identification and resolution.
• Skill in use of Microsoft Work, Outlook, and Excel programs, scheduling, and other VISTA packages as indicated by duties of the position. Ability to retrieve information from CPRS to assist field staff with information needs by phone.
• Skill in operation and routine maintenance of facsimile and copier machines, as well as personal computers and printers.
• Ability to identify safety issues related to patient/staff safety and acts appropriately to report unsafe conditions.
• Skill in applying basic data gathering methods, such as standard interviewing or surveying techniques, to collect various types of factual information.
• Excellent telephone and personal interaction skills to ensure tact and diplomacy in dealing with veterans, families, high level officials, staff and other administrative and clinical departments, representatives from private and community corporations, members of service organizations and other stakeholders.
• Plans and carries out the successive steps and handles problems and deviations in the work assignment in accordance with instructions, policies, previous training or accepted practices in the occupation.
• The work includes various duties involving different and unrelated processes and methods.

Work Schedule: Monday-Friday, 8:00a.m. to 4:30p.m.
Compressed/Flexible: Not available
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (OA)/PD03287A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
PCS Appraised Value Offer (AVO): Authorized

Starting at $44,748 Per Year (GS 6)

Major duties include but are not limited to:

• Coordinates and provides administrative support;
• Schedules and manages appointments;
• Screens calls and visitors to the office, referring to other staff members as appropriate;
• Composes and prepares correspondence, forms, letters, memos, and reports;
• Schedules conferences, coordinates meetings and prepares meeting minutes;
• Maintains office supplies and equipment;
• Serves as the timekeeper for the service;
• Receives and reviews all incoming correspondence; and
• Performs other related duties as assigned.

Work Schedule: Full Time, Monday through Friday, day shift
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant (OA)/PD11194A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not approved
Permanent Change of Station (PCS): Not Authorized

Starting at $45,075 Per Year (GS 5)

The Supervisory MSA is responsible for managing and supervising the appointment management services within OCC and supervises one Lead Advanced Medical Support Assistant and ten Advanced Medical Support Assistants (MSAs) within the program. He/she collaborates with and has an extensive knowledge of all clinical applications, services and programs, to include but not limited services within the OCC. The Supervisory MSA is flexible, multi-skilled and creative in solving everyday challenges unique to this standalone service. The Supervisory MSA assigns work and daily priorities to the Lead and Advanced MSAs and ensures the goals and mission of the Office and Health Care System are being met. S/he is responsible for all performance management functions related to Lead and Advanced MSAs.

The Supervisory MSA applies principles, methods and guidelines to evaluate administrative operations in order to determine best practices for organizing administrative work and the flow of information throughout the service. S/he must take into consideration the staff ratios and skill mixes needed to accomplish the work. Analysis results in recommendations for improvement and implementation of new systems and processes that are discussed with the rest of the management team for decisions regarding the efficiency of service operations. The Supervisory MSA performs duties related to the receipt, intake and indexing of health and administrative information.

The Supervisory MSA will interface with personal computer (PC) applications as well as numerous Veterans Health Information and Technology Architecture (VistA), applications. The Supervisory MSA will serve as a backup for time and leave management processing. The Supervisory MSA must possess a high degree of tact and diplomacy when dealing with Veterans who have multiple medical problems and may be frustrated with the administrative process associated with coordinating treatment with community care providers.

The Supervisory MSA provides a variety of complex and unique duties in support of the MISSION Act. The Supervisory Advanced Medical Support Assistant will conduct and lead daily team huddles to assist with the coordination of patient care management, deploying customer contact and call center strategies, monitoring performance of the unit and make recommendations for improving the Veteran access to care and experience with VA and community care providers. The Supervisory MSA plans and directs programs within the Office of Community Care. The Supervisory MSA is responsible for implementing and deploying operational changes when necessary to ensure care in the community is provide in accordance with MISSION Act guidelines.

The Supervisory MSA has full supervisory responsibility of at least one lead MSA and ten Advanced MSA's. Assignments at this level include but are not limited to; assigning and evaluating the work of subordinate staff, resolving complex problems to ensure patient requirements are met. Analyzing staffing and workload patterns to ensure appropriate coverage of workload needs. Planning work to be accomplished by subordinates, setting and adjusting priorities. Determining appropriate tours of duty. Approving or denying leave. Evaluating performance, rating employees, and recommending performance awards. Interviews and selects subordinate staff. Advises Program Manager with process improvement suggestions and new strategies by extracting and analyzing data to better manage care access and ensure compliant appointment management practices per the MISSION Act and scheduling directive guidelines.

The Supervisory MSA manages CPRS view alerts from providers, correspondence from external community care affiliates, caregivers, family support staff and Veterans for needed actions involving patient care and follow-up. Ensures subordinate Lead and Advanced MSAs appropriately manage inquiries and requests for care in the community to ensure requests are routed to the appropriate external provider and scheduled timely in accordance with MISSION Act and VA guidelines. Supervisory MSA has full administrative and professional responsibility for planning and directing the Lead and Advanced MSAs activities. In certain situations, the Supervisory MSA will be required to conduct scheduling assignments if no Lead MSAs or AMSAs are available to schedule patients or if the situation is complex or emotionally or politically charged.

Other duties as assigned.

Work Schedule: Monday - Friday 8:00am - 4:30pm or as determined by supervisor.
Compressed/Flexible: At Supervisor discretion
Telework: Yes, position eligible
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

Starting at $70,898 Per Year (GS 8)

The Primary Care Provider (PCP) Float will provide primary care services in support of primary care operations in the San Antonio service area. As a float provider, this position will provide support to Patient Aligned Care Team (PACT) at an assigned San Antonio Clinic and may be detailed to other VA Clinics in San Antonio as staffing and workload dictate.

THE PCP Float may be asked to provide coverage for a vacant/absent PACT provider to supplement PACT services by delivering same-day care, routine scheduled care, or new patient intake for PACT panel(s).

The Primary Care Physician is responsible for providing Comprehensive Primary Care for Veterans and should, in the context of a longitudinal relationship, fulfill all primary care needs, including acute and chronic illness, gender-specific PC, mental health (Screen for conditions such as depression, substance use/abuse, military sexual trauma and PTSD, and evaluate and treat uncomplicated mental health disorders as well as substance use disorders and refer patients appropriately for further evaluation and treatment of sexual assault and military sexual trauma, mental health disorders and substance use disorders) and preventative care (age-appropriate cancer screening e.g., colon, breast and cervical cancer - as well as weight management counseling, Chlamydia screening (when indicated), smoking cessation and immunizations, etc.) along with coordination of care delivery (when specialty care is needed, the primary care provider will coordinate this care and communicate with the specialty provider regarding the evaluation and treatment plan to ensure continuity of care).

The PACT Model is a patient-driven, team-based approach that delivers efficient, comprehensive, and continuous care through active communication and coordination of health services through an interdisciplinary team that includes the PCP, RN Care Manager, LVN, clerical associate as well as other clinical services necessary to meet the health goals and needs of the Veteran patient including specialists. While the Primary Care provider's relationship with the Veteran patient will remain key, that bond will be augmented and strengthen by involving other health care staff as part of an integrated team. Together the team takes responsibility for the Veteran patient's ongoing care through a cooperative effort among all members.

Alternative or collateral duties may include management of a subsection of primary care patients, the subsection may be defined either by a disease status, or demographic status (e.g., women veterans, OIF/OEF veterans, employees, etc.). Typically these duties are designated at the time of joining but occasionally during the course of employment, participation in special projects pertinent to assigned section may be necessary as the projects become available through strategic or other initiatives.

Physicians may be assigned duty as a supervising or collaborating physician for one or more mid-level providers. Physicians are expected to provide clinical oversight and review the care provided by mid-level practitioners. Most providers will need to act as surrogates for the patients of their colleagues, when one or more of their colleagues are on leave.

Driving Requirement: Selectee will be expected to travel and must posses a valid and unrestricted driver's license.

Work Schedule: Monday to Friday (8:00 a.m. - 4:30p.m)


VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): Authorized for Internal Employees.
Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VISN17EDRP2@va.gov, the EDRP Coordinator for questions/assistance.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Starting at $210,000 Per Year (VM 15)

Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements and evaluates care based on age-specific components. Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction. Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs.

Duties include but not limited to:

• Organize and participate in an urban human immunodeficiency virus (HIV) clinic.
• Assist clinical staff to organize patient care visits.
• Provide orientation visit for new patients to clinic.
• Track patients who are high-risk for noncompliance with medical follow up due to medical and psychosocial reasons such as substance abuse and homelessness, older age and geriatric comorbidities.
• Coordinate with infectious disease physicians, medical trainees, social workers, nurse practitioners, clinical nurses, pharmacists, clinical psychologists, dieticians, psychiatrist and community case management organizations who provide multidisciplinary care to HIV infected patients.
• Responsible with coordination of patient for general infectious disease and travel consults.
• Review antibiotic consults for Medical Center.
• Conduct chart reviews and telephone calls to patients for pre-visit preparation or post visit follow up.
• Coordinate HIV registry if applicable, collaborate with public health department, order test under RN policy, oversight of clinic flow and administrative and clinic assignments to ensure smooth clinic operation and maintain compliance with standards.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: 0730-1600, varies on patient care needs
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $149,816 Per Year (VN 00)

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Senior Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a Senior Care Assistant will be tosupportand work alongside the Care team to deliver high standards of personal care, providing a safe, caring, innovative, open,supportive, andinclusiveenvironment for residents, visitors and staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supporting residents with their medication requirements. Undertaking staff supervisions and supporting staff with their development where required. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To be successful in your application, youwill live our values of caring,supportive,honest, respectful, and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to bothsupporting and nurturing residents and staff. Beresponsive and flexible to cover a range of responsibilities. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in administration to provide advisory and technical services to management. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by analyzing and refining budget services and processes.

This position starts at a salary of $128,717.00 (GS-13, Step 1) to $167,336.00 (GS-13, Step 10)

In this budget position you will become a key member of a team of Homeland Security professionals providing key budget support for the administrative team. Typical work assignments include:

• Developing, integrating, and executing the operating budget for the Field Office.
• Overseeing expenditures to ensure allocations and future monetary commitments are monitored and paid accordingly and analyzing historical data, current spending, future estimates and trends.
• Conducting budget analyses and providing guidance to field managers, submitting budget recommendations and reviewing of unfunded requests, and collaborating with managers to develop final consolidated budget estimates and forecasts for future budget needs and preparing justification for reprogramming of funds.
• Managing multiple appropriations and working directly with Program Managers to secure funding for mission requirements.
• Developing and recommending improvements in budget services.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Starting at $128,717 Per Year (GS 13)

The incumbent functions as a program and administrative assistant to the ICMHRS/VRC Social Worker Coordinator and provides support to both teams. The incumbent takes initiative in certain aspects of program planning and development, scheduling, manages resources and establishes and maintains communications with such services as Human Resources Management, Supply Chain Service, OI&T, Fiscal, Quality Management and patient care services. Primary duty station is San Jose CBOC throughout the work week.

Major duties and responsibilities include, but not limited to:

• Provides major and complex program, administrative and technical assistance in the day-to-day operations and program planning/evaluation for the ICMHRS and VRC
• Gathers and organizes and facilitates the submission of all data for performance measures and reporting this data to the care team weekly, including local ICMHRS, PRRC and Northeastern Program Evaluation Center (NEPEC) in order to meet all deadlines, set by VACO. Using a national data base (KLF) to obtain comparative data on encounters tracked for performance measures. .
• Provides customer service, general information and/or responds to telephone inquiries - assisting veterans, families, medical center staff and community agency personnel who are seeking ICMHRS or PRRC services. This may include identifying and contacting available clinicians in response to urgent needs of Veterans, families, and caregivers.
• Provides general clerical and administrative support coordination.
• Provides customer and general information for telephone calls from ICMHRS and PRRC team members in the clinic, field, or other program locations. Remains available to other VA staff, and/or community agency staff, regarding program inquiries, program concerns, etc. Incumbent obtains as much information as possible, provides information and resolves problems independently, when possible, prioritizes, and makes decisions regarding caller referral based on specific caller needs. The incumbent ensures timely response to team members that potentially have an emergent or urgent care need through prompt identification of the problem and appropriate team referral. Interacts with visitors and co-workers in a courteous, tactful, helpful manner, exercising mature judgment and diplomacy.
• Produces a wide range of documents using a variety of office automation technologies. Applies advanced work processing software to materials involving complex formats such as automatic generation of indices and tables of contents, importation of graphics, charts, or special symbols or precise alignment of multiple columns. Prepares files and charts in a timely manner, ensuring that all relevant correspondences and clinical material pertinent to ICMHRS and PRRC are in place.
• Creates and maintains respective electronic Program Manuals to assist ICMHRS and PRRC staff in the implementation of VACO directives, policies and procedures and accompanying databases.
• Receives/screens and manages all incoming and outgoing documents, publications, directives, and correspondence, determining appropriate action and/or response with minimal direction from ICMHRS and PRRC Coordinators. Collects, identifies, records and tracks community resources as appropriate to ICMHRS and PRRC programs. Attends trainings, as needed, to fulfill ICMHRS and PRRC program and VAPAHCS facility requirements

Work Schedule: Monday - Friday, 8:00 am to 4:30 pm
Telework: Not Available.
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD03151O
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $54,914 Per Year (GS 6)

Please refer to the job description attached. If you have any questions about this position, please do not hesitate to contact us. For more information about the 0-19 Early Help service see the following links.Health visiting in East Sussex

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to jol@oaktree.com.sg with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

What you'll be doing

• Acting as the central point of contact for the HOD, managing calls, emails, and visitors
• Coordinating meetings, events, and logistics, including sourcing faculty appreciation gifts and handling last-minute adjustments
• Supporting operations by organising and collating resident funding documents and maintaining up-to-date databases
• Generating reports, maintaining accurate records, and publishing updates or announcements for stakeholders
• Managing the department’s faculty and resident databases, web pages, and email groups to ensure smooth information flow
• Providing support for office requests, event planning, and ad-hoc administrative assignments

What we're looking for

• Diploma level and above from recognised institution
• At least 2 years' experience in an administrative or secretarial support role, preferably in the healthcare industry
• Strong organisational and time management skills with the ability to multitask
• Proficient in MS Office suite (Word, Excel, PowerPoint, Outlook)

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Scope:

• Assist care management team to coordinate and provide care activities for Orthopaedic Surgery patients
• Perform basic preventive health screening and health assessment for patients
• Assist clinical outcome team to coordinate and conduct patient’s survey
• Monitor participants’ outcome, track their follow-up visits and ensure data collected within acceptable period
• Update and maintain patient database
• Prepare and present monthly report
• Ad hoc duties as assigned

Job Requirements:

• Diploma in Health Sciences, or State-Registered Nurse in medical/surgical nursing.
• Possess strong interpersonal and communication skills.
• Proficient in MS office application

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

“Jobstudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating Jobstudio and our employees, you may call our office directly at 64221390 for verification. we will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Job Summary:

The Business Development Manager (BDM) for Corporate Services will be responsible for driving growth by identifying new business opportunities, establishing and expanding relationships with key clients, and building a strong network of leads. This role involves identifying market trends, understanding client needs, and developing tailored solutions to meet corporate service demands. The ideal candidate will be a self-starter with excellent networking abilities, capable of independently sourcing and nurturing leads while contributing to the overall strategic goals of the business.

Job Responsibilities:

• Handle walk-in, phone or email inquiries promptly and professionally
• Identify and generate new leads through personal networks, referrals, industry events and digital platforms
• Build and maintain strong relationships with existing clients while identifying opportunities for upselling and cross-selling services
• Follow up on inquiries, quotations, and proposals to close deals effectively
• Serve as the main point of contact for key clients, providing ongoing support and ensuring satisfaction
• Meet or exceed sales targets and KPIs by driving new business and expanding existing accounts
• Work closely with internal teams (service delivery, operations and finance) to ensure smooth client onboarding and service delivery
• Assist in marketing, partnership, and collaboration activities in order to generate new leads

Skills & Qualifications:

• Proven experience in business development, sales or corporate services
• Strong ability to network, build relationships, and generate leads independently
• Excellent communication, negotiation, and presentation skills
• Knowledge of corporate services industry trends and market dynamics
• Able to work independently, prioritize tasks and meet deadlines
• A proactive, goal-oriented and result-driven attitude

About Us:

We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Job Scope:

• Respond promptly and professionally to inquiries received via emails and inbound calls, ensuring a high level of customer satisfaction.
• Identify and clarify customer issues, providing accurate information and implementing effective solutions to resolve problems.
• Fulfill customer requests by providing relevant information, completing transactions, and forwarding requests to the appropriate departments as needed.
• Assist patients in arranging and booking appointments, ensuring efficient scheduling and coordination of services.
• Perform other ad hoc duties as assigned to support the smooth operation of the call centre and meet organizational objectives.

Job Requirements:

• Minimum GCE O/N level qualification or equivalent.

Join Our Team:

If you're looking for a rewarding career where you can make a difference by assisting others and providing exceptional customer service, we invite you to join our team as a Call Centre Associate. With opportunities for growth and development, we offer a supportive work environment where your contributions are valued and recognized.

How to Apply:

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

• Provides support to management in planning, organizing, and overseeing the activities of the Force Support Squadron (FSS). Manages goals and objectives that integrate organizational and flight objectives. Establishes, revises, or reviews policies, procedures, mission objectives, and organization design for the staff, as necessary to eliminate work problems or barriers to mission accomplishment, promote team building, implement quality improvements, or in response to concerns with regulatory compliance and/or customer requirements.
• Represents the Force Support Squadron with a variety of installation and functional area organizations. Establishes, develops, and maintains effective working relationships with other base organizations, senior leadership, representatives from other military services, Department of Defense (DoD) agencies, and other related civilian organizations regarding services provided.
• Participates in special projects and initiatives and performs special assignments to include long-term planning, functional/technical advice and guidance, and continuity of management. Identifies the need for special projects and initiates milestones and goals.
• Administers the personnel security program for the unit and assists security managers in implementing security education programs. Establishes procedures for processing requests for security clearances for civilian personnel.

Starting at $88,205 Per Year (GS 12)