Total 37 Customer Service job vacancies in Chatham, me5

Job Title: Support Worker
Contract Type: Fixed Term Contract until 19th September 2025
Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 per week
Working Pattern: 2-week rolling rota, including early, flexi and late shifts and some weekend working
Location: Regent House, Chatham

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Worker

You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home.

It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you.

About you

We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Job Title: Young Person Support Worker

Location: Kent
Salary: £27,285 per annum
Contract: Permanent, Full-Time (40 hours per week, Monday to Friday, 8:30 AM - 5:00 PM, plus participation in the on-call rota)

Make a Difference Every Day

Are you passionate about supporting young people to reach their full potential? Do you have the drive and compassion to guide them through life's challenges? If so, we invite you to join our dynamic team as a Young Person Support Worker in Kent.

This role is an incredible opportunity to work directly with young people, including unaccompanied asylum seekers, helping them develop essential life skills and transition successfully into adulthood and independent living.

What You'll Do

As a Young Person Support Worker, you'll play a pivotal role in empowering young people to thrive. Your responsibilities will include:

• Supporting Independence: Guiding young people in managing daily routines, improving independent living skills, and making informed life choices.
• Promoting Development: Encouraging positive decisions around education, employment, budgeting, and social relationships.
• Care Planning: Collaborating with social services and other professionals to develop tailored support plans, ensuring every young person's needs are met.
• Safeguarding and Inclusion: Maintaining a safe, respectful, and inclusive environment in line with safeguarding policies.
• On-the-Go Support: Travelling between service users across the Kent area to provide hands-on, personalised care and guidance.

What You Bring

We're looking for someone who is:

• Qualified or Willing to Learn: NVQ Level 3 in Children's Social Care (or equivalent), or ready to complete this qualification within a specified timeframe.
• Experienced in Care: Previous experience working in a care or support role, especially with young people.
• Knowledgeable: Familiar with The Children's Act and Children's Social Care systems (advantageous but not essential).
• Skillful and Organised: Excellent communication, relationship-building, and time-management skills.
• Mobile and Flexible: A valid UK driver's license and access to your own vehicle or motorbike are essential as you'll be commuting to different locations across Kent.

Why Join Us?

We value our team and provide a range of benefits to support and reward you, including:

• Generous Leave: 25 days of annual leave plus bank holidays.
• Health Support: Westfield Health Membership, offering cashback on health services and retail discounts.
• Financial Security: Life cover at 2x your basic salary and a 4% employer pension contribution.
• Essential Equipment: Laptop, phone, and other tools required for the role.
• Professional Growth: Ongoing training, development opportunities, and a supportive work environment.

Ready to Apply?

If you're ready to make a meaningful impact and inspire young people as they navigate their path to independence, we want to hear from you!

Take the next step in your career and apply today

SUPPORT WORKER JOBS WITH A DIFFERENCE-

You must be legally able to work in the UK. We are not currently able to offer visa sponsorship or assistance.

Be part of an amazing expanding support team. Immediate interviews available - for new to care and experienced staff in Kent. Supporting autistic adults with their day to day needs and a wide range of activities including visit theme parks, swimming, walking and shopping. Excellent specialist training provided.

On average our starting salary for a support worker is £24,840 per year (based on a 35-hour week and including one sleep in per week at £60 per night). Just working an additional 6 hours per week, i.e., 41 hours, will allow you to earn £28,460 per year (including holiday allowance). Indeed, our Support Workers can earn significantly higher salaries by picking up overtime, with many of our experienced workers earning more than £30,000 per year.

Start making a difference and join our KAT family today!

About the Support Worker Role:

HOURS: 35

SHIFTS: EARLY 7AM-4PM AND LATES 4PM-10PM

LOCATION: WAYFIELD

If you are a positive, forward-thinking and compassionate Specialist Support Worker (and love eating out & a good BBQ) then we would love to hear from you.

This is a permanent position working for a very well-established autistic care provider. Very interesting and varied role with a scope for progression.

KAT provide practical and emotional support to ensure the adults we care for enjoy active lives in the community. We support individuals on a 1:1 basis with complex needs, including physical and learning disabilities.

We are an outstanding care employer and very proud of the specialist PBS training, coaching and ongoing support that our practice development team provide to our staff.

If you are a positive, forward-thinking and compassionate Specialist Support Worker (don't worry if you cant cook) then we would love to hear from you.

Training Provided:

o Care Certificate (can accept transferable evidenced certificate)
o Company Induction
o KAT Foundation Training Award
o Specialist Pathway Training
o Health and Safety and Compliance Training
o On the job observation and assessments


Tasks / Responsibilities of a Support Worker (may include but not limited to):

o DRIVE A MOBILITY CAR OR SERVICE VEHICLE. MANUAL LICENSE REQUIRED (ESSENTIAL)
o Working with individuals who can display challenging behaviors, mental health issues, hurting self or others, running away, throwing things, swearing, shouting and damaging property.
o Support individuals within the community in activities such as bike rides, long walks & shopping.
o Administering medication
o Assisting individuals with personal care and hygiene
o Be confident & experienced in lone working.
o Staff in CQC Registered and Supported Living services are required to undertake sleep-in shifts and receive an allowance, topped up to NLW
o Household management tasks including cooking, cleaning etc.
o Uphold their privacy, confidentially and dignity.
o Handle money to shop, going to the bank etc.
o Working with and supporting individuals with additional needs, such as epilepsy, pica, learning disabilities.
o To form good working relationships with other members of staff across different services.
o Ensuring written records are correctly maintained.


Qualities of a Support Worker:

o An ability to think on your feet and problem solve.
o Understanding everyone's abilities and support needs.
o Promoting independence and choice
o Promoting equality, diversity & inclusion
o Form good working relationships with other members of staff.
o A commitment to continuous personal development and learning.


Benefits We Offer you as a Support Worker:

We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:

o Paid DBS Check
o 28 days holiday, plus option to buy 5 extra days pa (Pro Rata for Part Time Positions)
o Company Sick Pay after 12 months service
o Death in Service Benefits
o Some meals provided, depending on shifts
o Long Service and Contribution Recognition Awards
o Pension (after 3 months)
o Employee Assistance Programme, with counselling services
o Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
o Discounted Gym Membership
o Financial Well-being Scheme (loans and savings)
o Additional Sleep In Shifts may be available
o Opportunities to pick up additional voluntary casual shifts at enhanced rates
o Superb paid training
o Regulated Care Qualification Sponsorship
o Recruitment Incentive for Staff Introductions


ABOUT THE TRUST:

Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services, respite, and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.

Our Values and Commitment:

KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.

We seek Support Workers who really value every person, whether it's the people we support, their families, carers, or other staff by respecting their priorities, needs, abilities and limits.

WE HOPE YOU ARE ONE OF THEM!

We do not accept applications made via agencies for Support Workers.

Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

SUPPORT WORKER JOBS WITH A DIFFERENCE-

WE ARE SEEKING A FEMALE SUPPORT WORKER FOR THIS ROLE IN ACCORDANCE WITH CARE PLANS AND PERSONAL CARE TASKS INVOLVED IN THE ROLE.

You must be legally able to work in the UK. We are not currently able to offer visa sponsorship or assistance.

Be part of an amazing expanding support team. Immediate interviews available - for new to care and experienced staff in Kent. Supporting autistic adults with their day to day needs and a wide range of activities including visit theme parks, swimming, walking and shopping. Excellent specialist training provided.

On average our starting salary for a support worker is £24,840 per year (based on a 35-hour week and including one sleep in per week at £60 per night). Just working an additional 6 hours per week, i.e., 41 hours, will allow you to earn £28,460 per year (including holiday allowance). Indeed, our Support Workers can earn significantly higher salaries by picking up overtime, with many of our experienced workers earning more than £30,000 per year.

Start making a difference and join our KAT family today!

About the Support Worker Role:

HOURS: 33

SHIFTS: 9AM-8PM TUESDAY, WED AND THURSDAY

LOCATION: WAYFIELD

If you are a positive, forward-thinking and compassionate Specialist Support Worker (and love eating out & a good BBQ) then we would love to hear from you.

This is a permanent position working for a very well-established autistic care provider. Very interesting and varied role with a scope for progression.

KAT provide practical and emotional support to ensure the adults we care for enjoy active lives in the community. We support individuals on a 1:1 basis with complex needs, including physical and learning disabilities.

We are an outstanding care employer and very proud of the specialist PBS training, coaching and ongoing support that our practice development team provide to our staff.

If you are a positive, forward-thinking and compassionate Specialist Support Worker (don't worry if you cant cook) then we would love to hear from you.

Training Provided:

o Care Certificate (can accept transferable evidenced certificate)
o Company Induction
o KAT Foundation Training Award
o Specialist Pathway Training
o Health and Safety and Compliance Training
o On the job observation and assessments


Tasks / Responsibilities of a Support Worker (may include but not limited to):

WE ARE SEEKING A FEMALE SUPPORT WORKER FOR THIS ROLE IN ACCORDANCE WITH CARE PLANS AND PERSONAL CARE TASKS INVOLVED IN THE ROLE.

o DRIVE A MOBILITY CAR OR SERVICE VEHICLE. MANUAL LICENSE REQUIRED (ESSENTIAL)
o Working with individuals who can display challenging behaviors, mental health issues, hurting self or others, running away, throwing things, swearing, shouting and damaging property.
o Support individuals within the community in activities such as bike rides, long walks & shopping.
o Administering medication
o Assisting individuals with personal care and hygiene
o Be confident & experienced in lone working.
o Staff in CQC Registered and Supported Living services are required to undertake sleep-in shifts and receive an allowance, topped up to NLW
o Household management tasks including cooking, cleaning etc.
o Uphold their privacy, confidentially and dignity.
o Handle money to shop, going to the bank etc.
o Working with and supporting individuals with additional needs, such as epilepsy, pica, learning disabilities.
o To form good working relationships with other members of staff across different services.
o Ensuring written records are correctly maintained.


Qualities of a Support Worker:

o An ability to think on your feet and problem solve.
o Understanding everyone's abilities and support needs.
o Promoting independence and choice
o Promoting equality, diversity & inclusion
o Form good working relationships with other members of staff.
o A commitment to continuous personal development and learning.


Benefits We Offer you as a Support Worker:

We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:

o Paid DBS Check
o 28 days holiday, plus option to buy 5 extra days pa (Pro Rata for Part Time Positions)
o Company Sick Pay after 12 months service
o Death in Service Benefits
o Some meals provided, depending on shifts
o Long Service and Contribution Recognition Awards
o Pension (after 3 months)
o Employee Assistance Programme, with counselling services
o Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
o Discounted Gym Membership
o Financial Well-being Scheme (loans and savings)
o Additional Sleep In Shifts may be available
o Opportunities to pick up additional voluntary casual shifts at enhanced rates
o Superb paid training
o Regulated Care Qualification Sponsorship
o Refer a Friend via Care Friends- Where points mean pounds!


ABOUT THE TRUST:

Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services, respite, and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.

Our Values and Commitment:

KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.

We seek Support Workers who really value every person, whether it's the people we support, their families, carers, or other staff by respecting their priorities, needs, abilities and limits.

WE HOPE YOU ARE ONE OF THEM!

We do not accept applications made via agencies for Support Workers.

Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

Medway Council are recruiting for a permanent Experienced Children in Care Social Worker

+ £5,500 market premia + £3,000 annual retention payment after 1 years' service

MAIN PURPOSE OF JOB

To provide a high quality and effective professional casework service, taking responsibility for working and managing a caseload within a framework of appropriate supervision, dependent upon the complexities of these cases and the social worker's experience.

To comply with legislation, statutory guidance and local policies and procedures.

To be competent in all areas of the PCF at Social Worker level and The Knowledge and Skills Statement (KSS) for approved child and family practitioners.

Main duties and responsibilities:

• Manage a caseload within a framework of appropriate reflective supervision, undertaking focused, analytical assessments, SMART care plans and reviews that have clear objectives and outcome measures in order to ensure that all looked after children receive a service that reflects the Council's commitment to achieving positive outcomes for our looked after children.
• Demonstrate and model good practice that reflects a commitment to relationship and strengths based practice, working collaboratively with children and their families.
• Work directly with children and young people to establish their lived experiences, wishes and feelings, using a variety of techniques, as required.
• To work with children and families in a variety of diverse and complex contexts, such as mental ill health, disability, substance misuse, domestic abuse, sexual and criminal exploitation, radicalisation, poverty, discrimination, and immigration.
• Consistently use the Signs of Safety practice model in assessments and interventions with looked after children, their families and their carer's.
• Demonstrate the ability to collaboratively engage and develop quality Life-story work with all Looked After Children so they have a good understanding of their family and their story both in care and before care.

WORKING STYLE

The workstyle for this role has been assessed as 'Hybrid'. This means the post holder will have a flexible workstyle and be able to work from a variety of locations. There is an expectation that the post holder will be office based for a minimum of 2 days each week and for the whole week whilst on duty.

if you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Medway Council are recruiting for a number of permanent Senior Practitioner within the Children's Services team.

+ £6,000 market premia + £3,000 annual retention payment after 1 years' service

MAIN PURPOSE OF JOB

Assist the Team Manager in supporting the team in safeguarding and promoting the well-being of vulnerable children and young people through the provision of high quality social work practice, supporting them to achieve their full potential, living within their family if safe to do so.

Model best practice, sharing learning, and offering a safe reflective space for less experienced practitioners in your team to develop.

Participate in effective partnership working and engagement and work collaboratively with a range of organisations, statutory and voluntary in delivering services to children and young people.

Comply and support others to comply with legislation, statutory guidance and local policies and procedures.

Maintain personal and professional training and development as part of your commitment to continuous professional development, utilising supervision and your annual personal development review plan, to support your growth and development as a practitioner and leader.

As a Senior Practitioner you will be in a leadership role within the team whereby you may be required to deputise for the team manager, supervise staff, lead in an area of specialism and support the team practically and emotionally with oversight and support from the Team Manager.

Main duties and responsibilities:

• Manage a reduced caseload within the appropriate statutory framework to a high standard. Your casework will consist of complex and joint casework with less experienced members in the team, where your role will be to oversee practice and support the development of your team.
• Demonstrate expert and effective practice in complex situations that reflects a commitment to relationship and strengths-based practice, assessing and managing higher levels of risk and working collaboratively with children, young people and their families and carers.
• Contribute to the learning and development of others in your team, including providing advice and support to less experienced staff on aspects of casework ensuring a high level of practice is demonstrated.
• Supervise staff within your team including student social workers, newly qualified social workers, family support workers and/or personal advisors. The Team Manager will retain overall responsibility for the team.
• Lead on an area of practice that is relevant to your service and be an expert in this area, within your service, providing training opportunities, consultation and sharing resources. Where available you should be part of a Medway Safeguarding Children's Partnership (MSCP) Champions group for your area of specialism.

WORKING STYLE

The work style for this role has been assessed as 'Hybrid'. This means the post holder will have a flexible work style and be able to work from a variety of locations. There is an expectation that the post holder will be office based for a minimum of 2 days each week and for the whole week whilst on duty.

If you would like to apply for this role please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Medway Council are recruiting for a fostering Social worker Private fostering

To contribute to the delivery of a highly effective Children's Social Care Service, taking responsibility for working and managing a caseload within a framework of appropriate supervision. (This will be dependent upon the complexities of the cases and the post qualification experience of the social worker).

To work with connected carers and children placed in a connected carers arrangement, providing support as appropriate.

To assess, plan, use evidence based analytical practice to implement and evaluate safeguarding measures to ensure all children are given the opportunity to reach their full potential.

To complete a range of assessment related to connected carers, including Special Guardianship, Viability and Connected Carers assessments.

To complete all assessments within regulated deadlines and timescales, and submit these reports to Court or Fostering Panel as required.

To attend Court, Fostering Panel and other forums as appropriate to present assessments.

if you're interested in this role please email your CV to Delanie.heyes@servicecare.org.uk

Avenues is a community where people smile, laugh, grow and achieve great things. We know that well-supported people support people well to do their very best for the people we support, and achieve our vision.

Are you are looking for your next social care role, or a change in career and a feel-good reward? If so, then we would love to hear from you!

Female Support Worker
West Malling, Kent
£23,264 per annum (pro rata)
Full Time and part hours - 30hrs per week minimum
Must be fully flexible for all shifts across 7 day week – 7am-2pm/3pm, 2pm/3pm-10pm and Waking Nights
Must hold Full UK Driving License and access to own vehicle
We are looking for Female Support Workers to work with us in West Malling, supporting 7 adults with learning disabilities, autism and behaviours that challenge. Individuals need support to enable them to participate in activities around the home and within the community such as swimming, bowling, visiting parks, home visits and weekly shops.

No two days are the same but your day might look like this!  

Supporting our people to be engaged in all day to day living activities, including making full use of their community and beyond.
Supporting our people with social activities, and connecting with family and friends. 
Supporting the management of our people’s finances.
Keeping our people’s home clean and fresh, and going shopping. 
Providing, and encouraging, personal care. 
And enjoying what you do!
Experience in social care is not essential, we provide a full range of accredited and award-winning training programmes at no cost to yourself, including the Health and Social Care Diploma that will really support your career progression.

Benefits you can expect!  

Early Pay – ability to access your earnings more frequently if you wish.
Paid enhanced DBS. 
Flexible working.
Up to 28 days paid annual leave (pro rata).
Access to high quality training that supports your career development.
Contributory pension scheme with life assurance.
Shopping discounts via Blue Light Card and The Bene£its website. 
Recommend a friend scheme - earn up to £500. 
Free and confidential 24/7 access to the health portal, counselling and support.
Apply now! We look forward to hearing from you.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at the interview stage.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

There is a genuine occupational requirement for the holder of this post to be female in accordance with the Equality Act 2010.

Proud member of the Disability Confident employer scheme

Medway Council are recruiting for a Children's Social worker

Salary

Up to £41,567

+ £5,500 market premia + £3,000 annual retention payment after 1 years' service

As a Childrens Social Worker you will need to:

To provide a high quality and effective professional casework service, taking responsibility for working and managing a caseload within a framework of appropriate supervision, dependent upon the complexities of these cases and the social worker's experience.

To comply with legislation, statutory guidance and local policies and procedures.

To be competent in all areas of the PCF at Social Worker level and The Knowledge and Skills Statement (KSS) for approved child and family practitioners.

ACCOUNTABILITIES

Manage a caseload within a framework of appropriate reflective supervision, undertaking focused, analytical assessments, prepare SMART care plans and reviews that have clear objectives and outcome measures in order to ensure that all looked after children receive a service that reflects the Council's commitment to achieving positive outcomes for our looked after children.

Demonstrate and model good practice that reflects a commitment to relationship and strengths-based practice, working collaboratively with children and their families.

Work directly with children and young people to establish their lived experiences, wishes and feelings, using a variety of techniques, as required.

To work with children and families in a variety of diverse and complex contexts, such as mental ill health, disability, substance misuse, domestic abuse, sexual and criminal exploitation, radicalisation, poverty, discrimination, and immigration.

For this position, you must have -
* A degree or masters in Social Work (or any other recognised equivalent qualification)
* HCPC registration



Working with Service Care Solutions comes with many benefits, including -
* A specialist consultant within an experience and dedicated Social Work recruitment team
* Excellent rates of pay
* An extensive range of Social Work vacancies available throughout the UK
* Payroll service twice a week

If you are interested in the role, or know of anyone who may be, please contact Mike at Service Care Solutions on 01772 208964 or email Delanie.Heyes@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: ChathamHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.
#LI-KS1

What skills and experience we're looking for

Do you want to work in a supportive environment with exciting plans for the future?

We require a Learning Support Assistant to joinVictory Academy to provide support to our Key Stage 3 and 4 students.You will work as directed by the SENCO with individual students and groups of students, supporting with the monitoring of progress for individuals. Due to the nature of the role a patient, caring and compassionate approach is needed. This post is suitable if you are looking to build your experience working with SEND pupils, but also current Teaching Assistants who are willing to undertake training and development related to the role.

Other responsibilities include assisting in the promotion of high standards of behaviour and conduct within the Academy and to provide support for colleagues through the enactment of Academy policy and procedure. Supporting colleagues as directed in all aspects of learning, personal development and emotional literacy both within classrooms and in other defined learning environments. You will have the ability to work calmly under pressure and to adapt quickly and effectively to changing circumstances.

What the school offers its staff

What our Trust will offer you:

• Competitive Pay Scales: Our TSAT pay scales exceed national standards.
• Collaborative Support: Benefit from resources and mentoring.
• Professional Development: Explore excellent CPD opportunities.
• Pension Scheme Membership: Secure your future with membership in the Local Government Pension Scheme.
• Fitness and Wellness: Enjoy reduced membership fees for our fully-equipped fitness suite and classes, conveniently located at New Horizons Children’s Academy and Rochester Grammar School.
• Staff Wellbeing Focus: Access our 24/7 Employee Assistance Programme, free flu vaccinations, and eye care vouchers.
• Convenient Parking: Park for free in our staff car park.
• Cycle to Work Scheme: Promote health and sustainability through our Cycle to Work initiative.
• TSTARS Staff Recognition: Be part of our Staff Recognition Programme, with seasonal rewards for all staff.
• Refer a Friend: Spread the word and benefit from our Refer a Friend Scheme

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

What skills and experience we're looking for

Paignton Academy is seeking to appoint aconfident and reliable person to greet and assist visitors to the Academy, covering the duties of the main reception and the Academy switchboard. Our receptionist will bethe first point of contact for parents and visitors, filtering enquiries as appropriate. The successful candidate will undertake general office duties together with maintaining information systems, databases and other associated records, both paper and computer based.

Ideally, you will have experience of working in a school-based environment. You must have the ability to work professionally under pressure and to deadlines. Operating flexibly within the changing needs of the school is essential.

Training and support will be provided for the successful candidate.

What the school offers its staff

At Paignton Academy, we seek to develop all students, both academically and socially, as well as culturally and emotionally. During their time at Paignton Academy, we will ensure that students receive excellent teaching and learning within a highly disciplined but supportive environment, so that they have the very best opportunity to be their best self. More than this, we also develop a deep sense of social, civic and personal responsibility within our students.

We set very high expectations and focus on areas such as kindness and community whilst ensuring that good work, citizenship, progress and attainment is always formally recognised and celebrated throughout the school.

‘Leaders and staff promote a sense of belonging at Paignton Academy, with the view that ‘we may be two sites but we are one school’ Ofsted July 2022

Click here to learn more about our school and our vision

The Thinking Schools Academy Trust

The Thinking Schools Academy Trust is a family of schools consisting of both primary and secondary schools across the South East, South and South West.

We believe that every young person in our community deserves to have the best opportunities at life regardless of their individual circumstances.

Education is the key to transforming life chances and we support and develop every member of our community to:

• Think about their Thinking
• Be their Best self
• Shape their Success

In this way we transform life chances

To learn more about our Trustclick here

What we can offer you:

• Competitive Pay Scales:Our TSAT pay scales exceed national levels.
• Performance Related Pay: We operate a Professional Growth policy that allows us to reward staff who meet their objectives with additional pay for exceptional performance.
• Pension Scheme Membership:Secure your future with membership of the Local Government Pension Scheme.
• Collaborative Support:Benefit from resources, mentoring, and school visits across the Trust.
• Training:Expanded your skills and knowledge with opportunities for Trust-funded apprenticeships and training courses.
• Knowledge and Curriculum Sharing:Regular MAT meets alongside our regional hub model offers a network of collaboration for staff to share best practice.
• Cycle2Work Scheme:Salary sacrifice scheme to purchase a new bike with National Insurance savings.
• Staff Wellbeing Focus: Access our 24/7 Employee Assistance Programme, free flu vaccinations, and eye care vouchers.
• Fitness and Wellness:Enjoy reduced membership fees for our fully-equipped fitness suite and classes, conveniently located at Paignton Academy and Brixham College.
• Refer a Friend: Spread the word and benefit financially from our Refer a Friend Scheme.
• Store Discounts:Support staff have access to 'Discount for Teachers' scheme that offers a huge range of money saving deals and vouchers.
• TSTARS Staff Recognition:You will bepart of our Staff Recognition Programme, with seasonal rewards for all staff.
• Convenient Parking: Park for free in our staff car park on-site.
• TSAT Benefits Portal: a one-stop shop benefits hub that gives you access to a range of exclusive benefits including employee discounts, dental cover, Cycle to Work Scheme and Discounted Gym Membership.

Next Steps

If you are interested in working in our school, benefitting from a supportive network of staff across our Trust we would encourage you to apply.

Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.

We strongly encourage any applicants who may be interested in working at ourschool to contact Sara Robotham (Office Manager) via email srm@tsatrust.org.uk to arrange an informal conversation.

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. As per KCSIE we will also undertake online searches for all shortlisted candidates, if you have any questions regarding this process, please emailrecruitment@tsatrust.org.uk

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check. As per KCSIE we will also undertake online searches for all shortlisted candidates, if you have any questions regarding this process please email recruitment@tsatrust.org.uk

The HSSW team report to the Biomedical Scientists who are responsible operationally for the Biochemistry Laboratory service. Duties include stock control of reagents, analyser maintenance, processing quality control samples and external quality assurance material. Working to standard operating procedures at all times. Performing manual testing procedures. Entering test results on to the laboratory information system Assisting with UKAS accreditation Dealing politely and effectively with phone calls,. Liaising with company engineers and other service users.

SUPPORT WORKER JOBS WITH A DIFFERENCE-

YOU MUST BE ABLE TO DRIVE MANUAL VEHICLES FOR THIS ROLE

You must be legally authorised to work in the UK. We are not currently able to offer visa sponsorship or assistance.

Be part of an amazing expanding support team. Immediate interviews available - for new to care and experienced staff in Kent. Supporting autistic adults with their day to day needs and a wide range of activities including visit theme parks, swimming, walking and shopping. Excellent specialist training provided.

On average our starting salary for a support worker is £24,840 per year (based on a 35-hour week and including one sleep in per week at £60 per night). Just working an additional 6 hours per week, i.e., 41 hours, will allow you to earn £28,460 per year (including holiday allowance). Indeed, our Support Workers can earn significantly higher salaries by picking up overtime, with many of our experienced workers earning more than £30,000 per year.

Start making a difference and join our KAT family today!

About the Support Worker Role:

HOURS: 35

SHIFT: 3-week Rota

LOCATION: WAYFIELD

If you are a positive, forward-thinking and compassionate Specialist Support Worker (and love eating out & a good BBQ) then we would love to hear from you.

This is a permanent position working for a very well-established autistic care provider. Very interesting and varied role with a scope for progression.

KAT provide practical and emotional support to ensure the adults we care for enjoy active lives in the community. We support individuals on a 1:1 basis with complex needs, including physical and learning disabilities.

We are an outstanding care employer and very proud of the specialist PBS training, coaching and ongoing support that our practice development team provide to our staff.

If you are a positive, forward-thinking and compassionate Specialist Support Worker (don't worry if you cant cook) then we would love to hear from you.

Training Provided:

o Care Certificate (can accept transferable evidenced certificate)
o Company Induction
o KAT Foundation Training Award
o Specialist Pathway Training
o Health and Safety and Compliance Training
o On the job observation and assessments


Tasks / Responsibilities of a Specialist Support Worker (may include but not limited to):

o DRIVE A MOBILITY CAR OR SERVICE VEHICLE. MANUAL LICENSE REQUIRED (ESSENTIAL)
o Working with individuals who can display challenging behaviors, mental health issues, hurting self or others, running away, throwing things, swearing, shouting and damaging property.
o Support individuals within the community in activities such as bike rides, long walks & shopping.
o Administering medication
o Assisting individuals with personal care and hygiene
o Be confident & experienced in lone working.
o Staff in CQC Registered and Supported Living services are required to undertake sleep-in shifts and receive an allowance, topped up to NLW
o Household management tasks including cooking, cleaning etc.
o Uphold their privacy, confidentially and dignity.
o Handle money to shop, going to the bank etc.
o Working with and supporting individuals with additional needs, such as epilepsy, pica, learning disabilities.
o To form good working relationships with other members of staff across different services.
o Ensuring written records are correctly maintained.


Qualities of a Specialist Support Worker:

o An ability to think on your feet and problem solve.
o Understanding everyone's abilities and support needs.
o Promoting independence and choice
o Promoting equality, diversity & inclusion
o Form good working relationships with other members of staff.
o A commitment to continuous personal development and learning.


Benefits We Offer you as a Specialist Support Worker:

We offer many benefits, which include some salary sacrifice arrangements, although some benefits are dependent on a minimum earnings threshold:

o Paid DBS Check
o 28 days holiday, plus option to buy 5 extra days pa (Pro Rata for Part Time Positions)
o Company Sick Pay after 12 months service
o Death in Service Benefits
o Some meals provided, depending on shifts
o Long Service and Contribution Recognition Awards
o Pension (after 3 months)
o Employee Assistance Programme, with counselling services
o Significant Retail and Leisure Discount Scheme that could save staff an average of £1,000 pa
o Discounted Gym Membership
o Financial Well-being Scheme (loans and savings)
o Additional Sleep In Shifts may be available
o Opportunities to pick up additional voluntary casual shifts at enhanced rates
o Superb paid training
o Regulated Care Qualification Sponsorship
o Refer a Friend via Care Friends- Where points mean pounds!


ABOUT THE TRUST:

Supporting over 80 people in Medway and across Kent, The Kent Autistic Trust provides a wide range of services designed to meet diverse needs of the people we support with autism, learning disabilities and related difficulties. We provide residential homes, supported living accommodation, day resource services, respite, and outreach services. Ensuring the voice of those we support is actively listened to, working for us often means that no two days are the same, but the care and support we give is of consistently high quality, with CQC rating all our services good, and many outstanding.

Our Values and Commitment:

KAT is committed to providing high quality supports designed around individual abilities, needs and choices. KAT is committed to promoting independence and inclusion within communities. KAT believes everyone is able to make their own individual contribution. KAT seeks to work in partnership with all relevant parties but in particular with the individual themselves.

We seek Support Workers who really value every person, whether it's the people we support, their families, carers, or other staff by respecting their priorities, needs, abilities and limits.

WE HOPE YOU ARE ONE OF THEM!

We do not accept applications made via agencies for Support Workers.

Please find attached a copy of our Privacy Notice. Or a copy can be found on our website.

We reserve the right to close this vacancy early if a suitable candidate is found or experiencing a high volume of applications.

PRIMARY BEHAVIOUR AND LEARNING SUPPORT ASSISTANT (SEN) To start ASAP – Come and join our inspirational team and make a difference to the lives of young people
33 hours per week, term-time only plus staff training days
Salary: Salary scale C1 (£23,983-£29,777) pro rata + Special Needs Allowance of £1,455This is an exciting opportunity to be part of an inspirational team rated outstanding in all areas by Ofsted (Nov 2021) The Rowans Primary Provision is a new provision opened in September 2023 and expanding this year to take up to 24 children. The Primary SEN provision caters for pupils who have an Education, Health and Care Plan with their main need being Social, Emotional and Mental Health. The school is currently in a temporary purpose-built provision on the site of The Rowans AP Academy and the school benefits from sharing the resources of the secondary provision. Currently there are four classes of pupils who benefit from a creative and personalised curriculum and a trauma informed approach from all staff. Teachers and pupils are supported by skilled behaviour and learning support assistants. At The Rowans we; emphasise the need for the curriculum and teaching to be adapted to each child to meet their individual and diverse needs, with a high pupil to adult ratio. support the progress of pupils through daily tailored therapeutic and academic interventions and prioritise emotional well-being and self-regulation whilst identifying academic gaps and ensuring precision teaching to plug the gaps. through a nurturing ethos, foster a strong sense of community where children can build positive relationships, learn from one another, and develop essential social skills, emotional regulation and resilience through a trauma informed approach. offer high quality teaching from teachers who are trained to deliver high-quality learning that aligns with the national curriculum while being flexible and adaptable to meet the diverse needs of our pupils. Promote positive behaviour choices believe that parents and carers are essential partners in their child's education. We encourage open communication and collaboration between school and home to ensure the best outcomes for the pupils and collaborate openly with external agencies. believe in continuous professional development for all staff to enhance their understanding of SEMH issues and effective support strategies, whilst ensuring an unrelenting focus on all areas of the curriculum and pupil progress. Our school is more than just an educational provision; it's a place where children can grow, learn, and thrive in an environment that truly understands and cares for them. We are looking to appoint someone with an understanding of the needs of pupils with social, emotional and mental health difficulties and who can inspire and encourage pupils to get the best learning experience. This is an exciting opportunity to be part of a brand new inspirational and ambitious team with a strong vision. Applicants should: Have a commitment to supporting all pupils and an understanding of the needs of pupils with SEMH Have at least a Level 2 qualification in both Maths and English. Be able to use their own initiative, be passionate and work well as part of a team.Enjoy challenging, supporting and motivating pupils and believe in our core purpose. Be highly motivated and have passion, integrity and enthusiasm to work as part of a cohesive team We are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All staff will be required to have an enhanced DBS disclosure. Please note that all candidates must submit the school’s own application form. We are unable to consider applicants who submit CVs only. Deadline for applications – Monday 7th October 2024