Total 4 Customer Service job vacancies in Cambridge, CB2 0SL

We are seeking a Service Manager to lead and develop both the S3 Ward based at Addenbrokes and the Norfolk Community Eating Disorder Service (NCEDS) in Norwich.

This is an opportunity to make a significant impact in the provision of specialist mental health services, delivering exceptional care to patients across our inpatient and community-based settings.

The successful candidate will be responsible for overseeing or participating in the operational management, governance, and in part the strategic direction of these services. We are looking for a leader who can adapt to the evolving needs of our trust and the communities we serve.

As a compassionate leader, you will bring knowledge and experience in mental health management and a dedication to involving patients and staff in service development and quality improvement initiatives.

This is an opportunity for a manager looking to make a lasting difference in a role that combines operational leadership, partnership development, and a commitment to patient-centered care.

If you are passionate about good care, driven to lead change, and committed to collaborative service improvement, we encourage you to apply. Join us in shaping the future of mental health care in Cambridgeshire and Norfolk.

However, please note that the portfolio of services within this role may be subject to change, and that there is a requirement for the successful candidate to travel regionally to accommodate the needs of the service.

To lead and manage service delivery of a a regional SEDU and Norfolk Community Eating Disorder Service; delivering safe and effective high-quality services, within the available resources, to achieve Trust and regional targets.

The post holder will provide leadership and expertise to deliver services within an agreed service model, working with Service Managers, service users and other stakeholders, maintaining effective working relationships within the teams and Directorate. The post holder will work to establish and sustain effective multi-disciplinary working within and across teams and develop effective local partnerships with key stakeholders.

Engagement with commissioners and stakeholders will be a core part of the role, as the Service Manager will work closely with external partners to shape, enhance, and ensure the sustainability of these essential services. This role requires a strong commitment to compassionate leadership and an understanding of co-production principles, ensuring that stakeholders, service users and carers are involved in the design and delivery of care.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Please refer to the attached job description and person specification for full details of responsibilities.
• To ensure that there are team systems and processes to provide a responsive and effective service to service users and carers.
• To ensure that services are delivered within a robust clinical governance framework, monitoring and evaluating standards of care routinely in accordance with Trust governance arrangements.
• To promote an ongoing process of service improvement within the teams.
• Participate in the development and redesign of services with support from the Directorate Senior Leadership Team.
• To provide leadership within the team, supporting and developing the team to provide effective services.
• To maintain an appropriate working environment.
• To investigate and respond to comments/complaints/incidents in line with the Trust policy and take appropriate action.


This advert closes on Thursday 12 Dec 2024

This person must be capable of performing accurately any function requested of them to assist the practice to run efficiently within the scope of their job Purpose of job/responsibility for: To be part of a multitasking reception/administration team dealing with patients either by phone, email or at the reception desk. Scan all appropriate mail into our clinical system, Systmone. Checking and action of Surgery practice notes Word processing tasks including minutes, reports, posters, protocols etc. Recording incoming monies into the appropriate register. Assisting with call and recall of chronic diseases and cancer screening Photocopying and sending of medical notes as requested. To maintain the smooth running of work flow within the surgery. To organise the smooth management of private work and maintain payment register. Typing letters and organising patient hospital appointments. Dealing with patient queries and problems. To ensure that all correspondence and reports are dealt with promptly, accurately and efficiently Franking mail, ordering stationery and posting of mail. Liaise with patients, hospitals, Social Services, Health Authority and other outside agencies. The above list is not exhaustive

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Are you ready to join a world-leading manufacturer of industrial cleaning machinery and take your career to the next level? As a Field Service Technician, you'll work with innovative equipment and enjoy an exciting role that offers autonomy, variety, and opportunities to grow. You will be required to cover the Cambridge area and surrounding, paid door-to-door.

Benefits of the Field Service Technician.

• Salary up to £32k + Overtime
• Certified training as well as manufacturer training courses provided
• Working for a market leading manufacturer
• Career progression routes available
• Door to door pay
• Company van, laptop, tools, and PPE provided.
• 20 days holiday + bank holidays!
• Cover a local patch (Cambridgeshire).

Responsibilities of the Field Service Technician include:

• Installing, maintaining, and repairing cutting-edge industrial cleaning equipment.
• Managing stock and equipment, ensuring your vehicle is always fully prepared.
• Delivering exceptional customer service, building strong relationships at every site.
• Working independently or alongside a team to tackle complex challenges.
• Keeping accurate records of work performed and ensuring full compliance with procedures.

This is a market leading, global company within the industrial / commercial valet equipment sector that are going from strength to strength. You will play a vital role as a Field Service Technician in the success of their service department. This is your chance to join a global industry leader and make a real difference as a Field Service Technician. With exceptional training, modern tools, and the chance to work with a supportive team, this role is perfect for someone who enjoys hands-on technical challenges and values career development. Mechanical / Electrical experience is essential for this role.

The ideal Field Service Technician may have worked in one of these positions Engineer, Mechanic, Fitter, Technician, Mechanical Engineer, Mechanical / Electrical Engineer, Field Service Technician, or a related technical field. You may have experience servicing, repairing and maintaining equipment such as white goods, packaging machinery, forklifts, sweepers, industrial cleaning machinery, or similar.

If this Field Service Technician role is exactly what you are looking for then click the APPLY button today! Alternatively, contact Dario on dario.matteucci@pathrecruitment.com