Total 5,325 Customer Service job vacancies in Bognor Regis, West Sussex, PO21 1BA

Our service provides specialist person-centred support to adults with Autistic Spectrum conditions and additional learning disabilities and mental health support needs.



We are looking for calm, resourceful and enthusiastic individuals who are highly motivated, hardworking and keen to join our friendly team. You will provide person-centred care and support to tenants, enabling them to take part in all aspects of everyday life and enjoy a wide range of activities. You will have skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for the people we support.



The service is characterised by a high level of service user and family involvement and we are keen to develop this further. You will have the opportunity to undertake the responsible role of being a Key Worker/Co-Key Worker. This will enable you to plan alongside members of the person’s wider support network, to enable individuals to be happy, healthy and successful in achieving their wishes and aspirations.



You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as social engagement and community activities such as walking, swimming and going to the gym. Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach. We will value the personal skills and interests you bring to the role and to the lives of service users, such as sports, creative arts, music and cooking.



You will receive full training and mentoring to develop your understanding of autism and autism support provision. We will also provide additional training specific to the individual needs of service users you are supporting. You will be required to work in a flexible manner on a rota which includes evenings, weekends and sleep-ins. You will receive enhanced payments for sleep-in shifts supplementary to basic salary.



The service has the benefits of being situated by Middleton Park, with easy access to the centre of Leeds by bus or car.



‘Gender is considered to be an occupational requirement – Equality Act 2010’



Vacancy Reference Number: 75830

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number



Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.



We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.



We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

Could your caring nature and commitment to education make a real difference in the lives of students? Do you have the passion and motivation to make a positive impact on the growth of young people with complex needs?

Become an Adult Teaching Assistant at Care First - Reeves Street part of Outcomes First Group.

£18,118.75 per annum
32.5 hours per week
Monday to Friday 9am – 4pm
Permanent; Term Time only (Terms are confirmed with the service and may not follow local times)
About the role

Care First Reeves Street is a further education provider with the plan to be registered as a college with EHCP in the coming future, caring and supporting student from the ages of 19-25 with complex care needs and SEMH needs. We look to support and prepare our students so that when they reach 25 they are able to transition from our service into a more independent life style.

As a Teaching Assistant, your responsibilities will include the preparation of learning materials, facilitation of classroom activities, and hands-on involvement, including some supervisory duties. The pupils we work with have a complex range of social, emotional, and additional needs, and supporting them appropriately is key, these will vary and the challenges faced different for each learner.

You would also provide and deliver high quality person-centered education, learning outcomes and or care support needed to service users with learning disabilities, autism, Mental Health, Behavioural support needs, Complex health, physical disabilities and or PMLD in accordance with Company policies procedures and practice standards set by the Regulatory Body.

As a valued member of our team, you will play an essential part in creating an environment where our pupils can thrive and benefit from a rich education. You will be part of a team that creates schools and classrooms that are supportive, safe, and enriching spaces for learning and personal development.

Key task areas and responsibilities:

To support and promote development of Service Users attending the ‘Skills Tank’ Provision and to meet the range of social care, Leaning and Education support needs for vulnerable adults with a broad range of needs and conditions.
To actively support the Hub Manager in the delivery of Educational and Learning through fun, meaningful session and activities always promoting a quality and professional service. Ensuring tracked appropriately on daily systems.
To give concise and accurate feedback and reports to Hub Manager on each learner’s progress so that assessments, support plans, behaviour plans and other individual information are focused and clear on support needs, learning outcomes and achievements.
To provide relevant and appropriate support to Service Users, on an individual or group basis, in order to enable them to access the curriculum and learning outcomes as independently as possible.
To ensure that the available equipment and resources are used, stored and maintained efficiently, reporting any maintenance issues to Hub Manager or Deputy Manager.
To organise the classroom, its resources, Service User groupings and displays to provide a stimulating learning situation. Leading practical, work base or enterprise sessions inline with planning and timetables for service users learning goals specific to the learning environment they access.
Essential:

Ability to work independently and as part of a team
Effective communication skills, verbal and written
Ability to record information accurately
Good organisational skills
Ability to deal with complex and challenging behaviour
Ability to demonstrate empathy
Basic IT skills
Willingness to work towards further qualifications and training as required for the role
Why join us?

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Options Autism is a leading provider of education for neurodivergent children and young adults. Our schools and homes are located across the country, providing inclusive environments in which our neurodivergent pupils are valued and supported to thrive and access the world.

Outcomes First Group

Our Vision - We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission - Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise - We are kind to ourselves and each other...We work together... and we make things happen.

Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

National Probation Service - Receptionist (AA)
Overview:
We've got a great opportunity for a full time, temporary-ongoing role in the Eastbourne area.
o Full time - Monday - Friday
o Start Date: ASAP
o Location - Eastbourne
o Temporary ongoing
o Pay Rate: 11.44ph

The individual will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to:
o To greet offenders and visitors, log their arrival and departure, ensure the appropriate member of staff is notified and issue visitor passes and security fobs as necessary
o To handle all queries, referring on when unable to resolve
o To handle incoming and outgoing telephone calls, take messages and transmit to the appropriate person.
o To deal with all mail items; incoming, outgoing and internal
o To take bookings, support and service meeting rooms including training event registration as required
o To support the allocation and booking of hot desks, car parking and pool cars as required
o To pay bus fares/travel warrants to offenders and handle day to day petty cash
o To assist in maintaining Health and Safety and security aspects of the premises, including the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures
o To log building faults and incidents and keep a log of maintenance and repairs
o To ensure faults are reported and servicing requests for equipment are made with suppliers and contractors
o To assist with scanning and archiving as required
o To access databases for information as necessary and input information as required
o To practice safer working and adhere to data protection, confidentiality policies and legislation
o To produce operational returns as required
o To assist in other duties deemed appropriate for this grade of position

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or a veteran, we encourage you to reach out to us via email at , providing the role's navigation link and your qualifications. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Requirements:
All offers are subject to 3 years referencing checks and a DBS.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Looking for a fresh new start in 2025?
Our exclusive West Lothian based client is expanding their customer service team and looking for an experienced call handler and administrator to join their successful team.
Working in the financial sector you will be the first point of contact for all major stakeholders wishing to discuss their applications or enquiries. You will be tasked with building rapport and leaving a positive impression on each and every interaction.
Although this is a customer service position you will be expected to achieve KPI's based on quality and compliance, especially with being in the finance sector, if successful in this role you would tasked with the following:
* Excellent customer service skills and experience
* Liaise with key stakeholders throughout the journey, including solicitors, intermediaries and lenders
* Planning and organising workload effectively to meet client expectations
* Excellent written and verbal communication skills ensuring contact with clients is clear, professional and fully updated on systems
* Achieve daily, weekly, monthly objectives & KPIs as set by your Manager
* Maximise cross sale opportunities across the business
If you have experience within the financial sector then this would be an advantage but failing this we are looking for someone with several years customer service experience within a call centre setting and ideally within a regulated industry.
The salary for this position is £23K-£25K DOE
Monday - Friday between 9am- 7pm (currently working 9am-5.30pm however they may move back to the occasional later shift in the new year).
Interviews will begin week commencing 02/12 and you would need to pass a credit check to be considered for the position.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates!

We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in the Leeds Head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be available and ready to start on the earliest start date which is the 20th January 2024. Hourly rate of pay is £12.91 per hour - you will be paid weekly via Search.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm (which will be on a rotational basis and you will only work 1 in every 3 Saturdays). Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company

To be considered you must have:

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise or Alice at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

-Sponsorship/Switch is NOT AVAILABLE

-UK Drivers only



-Full time day shift hours are -36 hours weekly - Every other weekend included

Day shifts - 8am-8pm





At Liaise, we are inspired by our values of Positive, Progressive, and Personal support and we are looking for Support Workers who believe in our vision to ensure that every person we support leads a happy, purposeful life. We are looking for caring people to join our fabulous team as a Support Worker or a Care Assistant, experience is not required, as full training and support will be given.

What you will be doing:


Using the training provided, assist those who we support by helping with daily tasks
Be there to support in day to day life; such as social visits, family visits and also days out to some great, local attractions
Keeping paperwork up to date to ensure everything is captured for each person who lives in the home
Working positively with colleagues, families and external organisations to assist in supporting those who live in the home.


What we would like you to have to be able to do it:


Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Achieves all Health & Safety standards


What we will provide if you join our fabulous Support Worker team:


Market leading pay rates
Length of service leave (up to five extra days holiday)
Fully funded Blue Light Discount Card
Access to Wagesteam – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save.
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2 x salary)




If you feel you would be a suitable candidate for the Support Worker position, please feel free to apply and one of our dedicated Recruitment team members will be in touch.

We are an equal opportunities employer and welcome, and encourage, applications from all backgrounds – we are happy to discuss any possible reasonable adjustments. Please note the Support Worker role is subject to an enhanced DBS check.

Post Ref: CC248



Please note: Internal at risk or redeployee applicants will be seen in the first instance.




This is a unique and exciting role for a motivated practitioner to support the Education, Health and Care process.




An education, health and care (EHC) plan is a statutory legal document for children and young people between the ages of 0 to 25 who need more support than is available or deliverable through special educational needs (SEN) support. The Successful Candidate will play a key role in identifying social care need as part of the EHCP Assessment process.




The role will be based in the Calderdale Multi-agency Screening Team, alongside an Education Co-ordinator. You will build strong links with the Calderdale Special Education Needs Team and will be responsible for gathering Social Care Advice including information from parents during the initial EHCP assessment process.


The successful candidate with have experience and a good working knowledge of Children and Young People with SEND.




You must have good written and verbal communication; you should be able to plan, organise and evaluate your workload; be self-motivated, work well in a team and with other professionals and outside agencies.




You will receive day to day support, supervision, and training. Please refer to job description for full requirements of the post.




For an informal discussion about this post, please contact Alexandra Greenwood (Team Manager) Disabled Children’s Team on 01422 394091 or email Alexandra.greenwood@calderdale.gov.uk.




We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed.




Closing Date: Sunday 8th December 2024
Interview date: Monday 16th December 2024




We may utilise digital interview methods.




As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.




On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.




Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.




For support on your application please read our Application Booklet or visit our Employment Hub.


We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.

Proud member of the Disability Confident employer scheme

Job Overview:

Are you a compassionate individual who enjoys making a positive impact on others' lives? SAP Care Services is seeking dedicated Care Assistants to join our new team in Crawley and surrounding areas. As a Care Assistant, you will play a crucial role in providing high-quality home care to individuals within the community. If you are empathetic, reliable, and committed to enhancing the well-being of others, we want to hear from you!

Responsibilities include:

Deliver personalised care and support to clients in their homes
Assist with activities of daily living, including personal hygiene, grooming, and medication reminders
Provide companionship and emotional support to clients
Help with meal preparation and light household chores
Assist with mobility and transfers
Maintain accurate records of care provided
Communicate effectively with clients and their families
Promote a safe and supportive environment for clients
Adhere to all relevant policies and procedures

Requirements:

A genuine passion for caring for others
A full driving license and access to a car for work purposes
Excellent communication and interpersonal skills
Empathy, patience, and a positive attitude
Flexibility to work various shifts, including evenings and weekends

What You'll Get:

Competitive rates of pay
Comprehensive training and ongoing development
Opportunities for career progression
A supportive and friendly team
The chance to make a real difference in people's lives
Rewarding and fulfilling work
Uniforms

If you are ready to embark on a rewarding career in home care and have what it takes to provide exceptional support to our clients, we encourage you to click 'apply' today. Join SAP Care Services in Crawley and become a valued member of our compassionate team!

Job Types: Full-time, Permanent

Salary: £11.50-£13.50 per hour

Schedule:
10 hour shift
12 hour shift
8 hour shift
Day shift
Night shift
Overtime


Ability to commute/relocate

Experience:
Home care: 1 year (preferred)

Licence/Certification:
Driving Licence (required)

What skills and experience we're looking for

We are seeking to appoint an inspirational Pastoral Support Officer to join our academy. The successful candidate will work in partnership with the Head of Year and the Assistant Principal in charge of the year group to assist with the effective leadership and running of the year group. To effectively safeguard students by taking responsibility for Child Protection within the year group and, where appropriate, across the academy.

The ideal applicant will have:

• A passion for education and making a difference.
• Excellent communication skills.
• Knowledge of behaviour modification techniques.

What the school offers its staff

As a trust, we have a great responsibility to ensure that professionals at every stage in their career have the opportunity to enjoy expert support and training. We are pleased to offer a generous benefits package to our team - as we work together to create a rewarding future for all including:

• Membership to a government pension scheme.
• £2k Cycle to work scheme.
• Specsavers scheme
• Discounts and online offers at major high street/online retailers
• Access to an Employee Assistance Programme providing confidential support 24 hours a day, 7 days a week.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

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Alzheimers Queensland

Dementia and Aged Care Services (DACS) is an established




... Click here to view more detail / apply for Care Coordinator ? Tamworth

25th November,
Purpose of the Senior Support Worker role We have a permanent part-time opportunity for a Senior Disability Support Worker to join our team on a 24/7 rotating roster. This is 2:1 support for a client with complex health needs. We are looking for a resilient and caring Support Worker to expand their experience of trauma-informed practice.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued
... Click here to view more detail / apply for Senior Disability Support Worker

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression. 
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

There are positions available, with shifts offered across all 7 days to accommodate your availability from 6:30 a.m. to 8:00 p.m.
Prior hospitality experience is highly valued but not mandatory. A certificate in food safety is recommended. Additionally, you may be required to hold a National Police Check or a
... Click here to view more detail / apply for Food Service Assistant

25th November,
Purpose of the role  As a Service Manager, you will play a crucial role in overseeing the delivery of services to people we support across several houses to enable them to live well at home, participate in their community, and achieve their goals. You will lead your team to deliver high standards of practice while embedding and living your passion for social inclusion for people living with disability.  The role is in Guilford and is responsible for managing SIL supports for up to 20 clients living across 4 homes co located together. You will have a Service Coordinator directly reporting to you.  The frontline team responsible for providing supports under your management will consist of approximately 55 Nursing Staff and Support Workers.     Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We
... Click here to view more detail / apply for Disability Service Manager

Permanent employment
On-call hours
Location: 496 Werris Creek
Base retainer of $ p/fortnight $ p/hour for incident and drill attendance

About the role:
On-Call Firefighters work from their local Fire and Rescue NSW (FRNSW) Fire Station and are responsible for undertaking a wide range of duties including community fire safety work, attending fires and other emergencies such as motor vehicle accidents or chemical hazards, community education on fire prevention and safety for school children, senior citizens and local businesses, and collaboration with other emergency services such as NSW Ambulance, NSW Rural Fire Service and NSW Police. 
On-Call Firefighters are paid for attendance at incidents, training sessions, community safety and education activities.
About you:
On-Call Firefighters play a crucial role in protecting people, property and the environment in their local communities. To be successful in the role you need ... Click here to view more detail / apply for On-Call Firefighter ? RN3 ? 496 Werris Creek

Clinical Care Manager - Aged Care

Progress with purpose at one of Australias largest health care providers
Get ahead with salary packaging, benefits and professional development in a supportive team environment
Permanent Full-Time opportunity at Sunbury, VIC!

About the role


 

The Clinical Care Manager partners with the Home Manager to foster an environment where residents feel valued and respected. Leading the Clinical Care team, the role emphasizes understanding residents' unique identities, cultures, and goals. Join us in creating a compassionate community where every individual matters!


 

Your main duties will include:


Managing and mentoring RNs and other clinical staff
Ensuring that our residents receive the highest quality of care and service
Providing expert advice and guidance on clinical matters
Developing and implementing policies and procedures that promote

... Click here to view more detail / apply for Clinical Care Manager