WHAT YOU’LL DO

As an Associate Support Representative, you will be an integral member of our Global Technical Support Team, responsible for managing post-sale technical relationships with our customers. Acting as the initial point of contact for inbound technical inquiries, you will take ownership of, prioritize, troubleshoot, and develop response plans for complex support issues related to our platform. By collaborating closely with your Global Technical Support teammates and other departments, you will ensure customers can swiftly and effectively overcome any technical challenges they face. Your role may also include participating in an on-call rotation to provide coverage for occasional holiday shifts. Additionally, you will contribute actively to our knowledge database, fostering a culture of learning and sharing insights that benefit both teammates and customers. You will be presented with challenging projects that not only improve your technical skills but also develop your project management abilities, expertise in tooling and automation, and knowledge of mobile ecosystems and more.

WHAT YOU HAVE

• A degree from an accredited college or university, a certification from a technical boot camp, or equivalent technical experience.
• Familiarity with case management tools such as Salesforce, Zendesk, or similar CRM ticketing systems.
• Excelling in written and verbal communication, with the ability to translate complex concepts into clear, understandable language for diverse audiences.
• Strong analytical, troubleshooting, and problem-solving capabilities.
• Ownership of customer cases, with the ability to effectively manage and resolve complex technical issues through debugging and troubleshooting.
• A genuine passion for helping customers and resolving their issues efficiently and effectively.
• Thriving in fast-paced, high-volume environments, with adaptability to shifting priorities while multitasking and maintaining performance under pressure.
• A proactive problem solver with intellectual curiosity, who enjoys collaboration in team settings to address challenges.
• Successful management of time-sensitive, high-pressure customer issues, showcasing resilience and adaptability.
• Strong written and verbal communication skills in English.
• Experience with technologies such as HTML, CSS, APIs, and/or SQL is a plus.
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus.

Position title: Digital Marketing Specialist

• Working location: Pasir Panjang Road (Mapletree Business City)
• Working Days: 5 days work
• Working hours : 9am - 6pm
  Salary Range: $3000 to $3600

Requirements:

• Degree in Marketing, Communications, Languages or other related fields.
• Possesses knowledge in skin care and health and wellness products preferred

Responsibilities:

• Oversees brand integrity, messaging, and strategy alignment across all stages in the marketing funnel and marketing campaigns.
• Brainstorm and manage overall digital marketing strategy to drive lead acquisition and increase online presence.
• Measure and report on the performance of digital marketing campaigns and assess against ROI goals.
• Liaise with digital media and identify opportunities for media coverage fit for the brands.
• Copywrite in English language and transcreate (mainly Chinese language to English language) for content in different formats, tones and channels; work with relevant functions for assets suitable for content.
• Consistently conduct knowledge research, brainstorm for new ideas and track trending topics to develop interesting content.
• Work with internal stakeholders to optimise content and copy for advertisement considering keywords, business objectives and budget.
• Collaborate with internal stakeholders to develop product positioning and marketing direction for products; contribute to product naming.
• Manage corporate social media accounts such as Instagram, Facebook, Tiktok, Youtube, etc., including content development, posting, building following, community nurturing, social listening/ monitoring and responding to feedback, enquiries and comments, to increase brand awareness, engage customers, and gather insights.
• Update marketing materials, maintain content asset database and communicate regularly with regional marketing teams.
• Collaborate with marketing and product teams internal stakeholders to and contribute to product positioning and marketing direction for products.
• Assist in other marketing events and activities, when required.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Admin Executive

• Salary: $3,200-$4,000
• Mon to Friday 8am to 5pm
• Location: Penjuru Lane

Roles & Responsibilities

• Prepare correspondence emails, letters, statements, documents, and reports
• Draft company's policies, regulations, rules, and supervise the implementation.
• Manage filing and document control for company policies, regulations, SOPs, contracts & agreements, reports, and other administrative documents.
• Possess legal knowledge and liaise with lawyers when required.
• Fully in charges the administration department and manage administrative issues for the company.
• Process administrative work related to government authorities, associations, the company’s head office, customers, and visitors.
• Handle administrative and logistical arrangements for customers and visitors.
• Organize events by coordinating with relevant departments for planning and implementation.
• Collect training requirements from relevant departments, prepare the company training plan, and supervise its implementation.
• Collect and arrange daily and weekly activities for company management.
• Manage vehicles and drivers for the company.
• Provide backup support for colleagues in IT and HR positions.
• Undertake any other ad-hoc tasks and duties as assigned by superiors.

Job Requirements

• Min 2 years of working experience in administration

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

We're looking for Job Coaches to join our dedicated and passionate team in Perth.

Job Coaches work with our clients to support them into sustainable employment. Day to day, you’ll be meeting with clients, helping them with their resume and job applications, contacting employers and referring them to training courses or other health supports.

We provide full training; we’re looking for people that:

• Have compassion
• Have a genuine belief that works for everyone
• Are problem solvers
• Are resilient and enjoy a challenge

We are a determined and compassionate team who thrive together in pursuit of our belief that work’s for everyone, whilst having fun along the way.

We find that people from retail, customer service or hospitality backgrounds thrive in our team.

If you have any questions, don't hesitate to contact the recruitment team: awarecruiters@atworkaustralia.com.au

MAJOR DUTIES:

• Engaged in assisting in the maintenance and construction of graded and paved trails, trail drainage, trail bridges, and guard rails.
• Assists in the installation, repair and replacement of water diversion bars, cribbing and retainer walls.
• Removes windfalls, rockslides, surface outcroppings and debris from trails. Builds up tread surfaces in eroded areas. Installs stepping stones at creek crossings where bridges cannot be constructed.
• Safely and effectively, uses hand power tools required for the job and has the ability to maintain these tools properly.

This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm (est), 12/13/24.

Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification requirements must be met for those applications submitted by the first cut-off date.

Area Information:
Isle Royale National Park (U.S. National Park Service) Government housing is available. Hiring Contact: corey_process@nps.gov

Major Duties

• Performs simple and routine work involved in the maintenance and repair of grounds, exterior structures, buildings and related utilities, requiring the use of a variety of trade practices associated with occupations such as carpentry, masonry, plumbing, electrical, cement work, painting, and other related trades.
• Operate trucks up to 10,000GVW. Will assist other divisions as directed.
• Performs custodial services, routine building and grounds maintenance, trail maintenance, and dock maintenance. Uses a variety of hand and power tools. Assists with technical maintenance such as plumbing, mechanics, and other utility work. Will operate push and riding lawnmowers to maintain historic landscapes and housing areas.
• Operate small boats to transport people and supplies at the park.
• Apostle Islands National Lakeshore Only-Lead Testing: The duties of this position require occasional exposure to lead based material due to the lead paint removal and encapsulating that is completed. As a result of this exposure employees will be required to be subject
  to lead (blood) testing.
• Apostle Islands National Lakeshore Only - Respiratory Fit Testing: The duties of this position require occasional exposure to particles and fumes in painting, carpentry, grinding or other work-related activities. For safety reasons when hazards cannot be eliminated air purifying respirators are required. Employees using respirators are required to participate in a respiratory protection program which includes medical evaluations. fit tests. and following procedures for proper respirator use.

• Apostle Islands National Lakeshore: Apostle Islands National Lakeshore (U.S. National Park Service) Government housing may be available. Hiring Contact: Garyck Hoening, gary_hoenig@nps.gov
• Isle Royale National Park: Isle Royale National Park (U.S. National Park Service) Government housing is available. Hiring Contact: Corey Process, corey_process@nps.gov
• Voyageurs National Park: Voyageurs National Park (U.S. National Park Service). Government housing may be available. Hiring Contact: Chad Nevalainen, chad_nevalainen@nps.gov

MAJOR DUTIES:

• Performs construction and maintenance at developed areas for public restrooms, visitor centers, auditoriums, offices, recreational halls, dormitories, and housing units. Performs restoration, repair, and maintenance at historic areas for residences, lighthouses, outbuildings, fences, boats, and large cultural artifacts associated with historic sites, and grounds. Duties require a variety of skills such as carpentry, masonry, plumbing, electrical, and painting associated with the repair and maintenance of structures, related facilities and utilities.
• Works with a crew of two to four others. Works closely with the Leader and/or supervisor, assisting with the identification of problems and work needs.
• Performs journeyman level carpentry work and selective demolition and repairs to existing structures for air and weather-tight assemblies. Work items typically require close tolerance fit and structural soundness, necessitating accurate and careful removal of fabric and careful and complete process documentation; finished appearance is typically essential. Repairs or replaces interior finishes such as paneling and drywall.
• Plans and lays out work from blueprints, drawings, and written and verbal instructions. Determines work sequence, materials, and tools to be used. Estimates quantity, and types of materials to be used on projects.
• Stabilizes structures by replacing footings; replaces siding,and rebuilds floors. Repairs or replaces asphalt rolled and shingled roofs, wood shingled roofs, screens, floor coverings and screen doors. Assists in installing or replacing doors, windows, joists, studs, rafters, sheetrock and siding.
• Performs minor repairs to plumbing systems. Replaces faucet washers, valves, supply lines, drain traps, and unplugs commodes and repairs leaks
• Perform minor electrical repair, installation and troubleshooting of electrical systems.
• Prepare surfaces for painting, applies pre-mixed paint and stain, and replaces screens, hinges, and door closures. Scrapes and paints buildings, shelters, picnic tables and privies, using paints, stains, or preservatives.
• Performs minor concrete and masonry work. Mixes and pours concrete for footings and flatwork. Mix mortar and lay cement blocks in the construction of building foundations.

• Provides laboring assistance to maintain buildings, grounds, roads, trails, etc.
• Operates equipment such lawn mowers, portable snow blowers, and all types of hand tools such as shovel, rake, lawn edging equipment, etc.
• Loads and unloads supplies and materials from trucks, trailers, dollies, etc. Moves furniture, removes and sets signs, paints picnic tables and signs, rakes and waters lawns, trims trees and shrubbery, picks up litter, cleans fire pits.
• Digs ditches and trenches with pick and shovel where soil is hard and compact and must grade or slope; occasionally breaks up pavement, soil, or concrete; mixes and pours concrete, asphalt, and hot/cold mix; fills and level holes in damaged roads.
• Moves heavily loaded wheelbarrows and hand trucks; uses heavy type power mowers. Cuts trees with axe or chainsaw, stacks heavy logs, lumber and sacks of cement.
• Performs janitorial duties for buildings in the absence of janitor and as back-up support.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Plans, organizes, and conducts direct control operations to reduce wildlife damage within a geographical area or technical/subject area.
• Inspects and surveys areas and, as necessary, will revise existing WDM programs.
• Determines strategies and logistics for providing services.
• Uses WDM tools/devices which may include some or all of the following depending on need in assigned area: firearms; foothold, body-grip, cage traps; foot snares; neck snares; chemical control methods.
• Utilizes knowledge of WDM methods and strategies to independently recommend appropriate WDM strategies.
• Identifies current, and forecasts future, damage problems and relates them to the damage-causing species.
• Modifies or adapts established damage control techniques as necessary to meet local conditions.
• Assists in the negotiation of cooperative service agreements with landowners, lessees, or administrators.

• Provide daily on-site leadership for a trail maintenance crew of three or more laborers and various volunteer and conservation groups.
• Responsible for passing instructions from supervisor to crew members and plans daily assignments ensuring safe work practices and safety equipment are utilized.
• Demonstrates proper work methods and sets the pace. Organizes tool caches and maintains adequate tool inventory for work projects.
• Responsible for maintaining daily work sheets and time sheets for crew members.
• Teaches and works with crew to maintain trails and campgrounds, set up and maintain tent sights adhering to park regulations as well as Leave No Trace ethics, and works on other duties as assigned. Leads crews in clearing of developed areas, trails, and campgrounds of fallen and hazardous trees, brushing, erosion control, installation of new trails, privy and shelter maintenance, bridging and signage repair, and tools and equipment maintenance.

Performs simple and routine maintenance and repair of grounds, exterior structures, buildings, equipment and related utilities. Assists higher graded maintenance workers or tradesmen in the performance of their work. Performs minor carpentry and marine repairs using simple measures and hand tools on such tasks as replacing broken planks on picnic tables; broken windows using precut stock; minor adjustments or replaces hinges, latches and catches or parts on equipment. Performs minor painting using brush and roller according to specific instructions on projects where appearances are not critical such as staining picnic tables and trash barrels. Performs minor plumbing repairs such as tightening or replacing in-kind fittings and fixtures which do not require custom fitting or solder joints; replaces faucet washers; unplugs drains using a plunger; replaces liquid petroleum gas bottles. Receives, unloads and processes incoming shipments according to established procedures. Reports discrepancies and damage to others responsible for such items. Work as a deckhand on the Landing Craft Mechanized (LCM).Operates a forklift to load and unload supplies and light equipment not requiring special rigging.

This is an open continuous vacancy announcement. Applicants will be referred periodically throughout the announcement period. Final application disposition will be completed once all positions have been filled or the announcement reaches the end of the open period stated in the announcement. The first cut-off date is 11:59 pm EST, DECEMBER 13, 2024. Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Qualification requirements must be met for those applications submitted by the first cut-off date.

AREA INFORMATION
Government Housing maybe available.
Isle Royale National Park is a large, remote and isolated island in northwestern Lake Superior. With numerous lakes and native wildlife such as moose and wolves, the park offers a superb setting for recreational opportunities such as boating, kayaking, canoeing, backpacking, camping, fishing, hiking and more. Isle Royale is located approximately 70 miles north of the park's administrative headquarters in Houghton, MI. The incumbent will be duty stationed on the island and is required to occupy government quarters. Rent will be paid by the incumbent based on OMB Circular 45 guidelines. Isle Royale is 99% federally-designated Wilderness with no roads, few telephones, no cellular coverage, limited amenities and limited opportunity to travel to the mainland. Internet access for personal business on government computers is permitted during non-business hours. Groceries and other supplies are delivered weekly or bi-weekly depending on incumbent's specific duty station on the island. To protect Isle Royale's fauna from disease and other maladies, pets are prohibited. Isle Royale National Park (U.S. National Park Service)

This is an open continuous vacancy announcement. Cut-off Dates: This is an open continuous announcement, in which applications are collected over several months, and have multiple cut-off dates. Applications will be considered throughout the open period of the announcement. The first cut-off date is 11:59 pm EST, DECEMBER 13, 2024. Initial consideration will be given to candidates whose applications have been received before the first cut-off date. Additional referral certificates will be issued when a hiring official exhausts current certificate and/or additional vacancies need to be filled.

Prepares surfaces by scraping, wire brushing, masking, spackling and sanding surfaces. Cleans, degreases and removes oil or wax buildup. Removes scale, rust, dirt and old paint from surfaces so that coating materials will adhere properly. Obtains supplies and equipment, sets up ladders and scaffolds, covers items with drop cloths and tape, and performs all necessary preparatory work.

Mixes, thins, blends, matches, tints, and tones coating materials following specific oral and written directives. Applies coating materials such as primers, paints, varnishes, shellacs, using standard application techniques and ensures that coating finish meets surface protection requirements.

Uses and maintains tools such as brushes, rollers, spray guns, graining devices, compressors, as well as common hand and power tools to do the work. Maintains records and documents of actions throughout the season.

Utilizes safety practices and procedures following established safety rules and regulations and maintains a safe and clean environment. Uses and assures proper fit of required safety equipment and clothing

Working Conditions: The work is done inside and outside, with dirt, spray, and fumes usually present. The employee is sometimes required to prepare, treat and coat surfaces outside in all types of weather. Protective equipment and clothing such as safety shoes, safety glasses or sun glasses, gloves, rain gear, hard hats, coveralls, respirators and other protective gear are required, which are sometimes heavy and uncomfortable. Frequent exposure to the possibility of cuts and bruises; may occasionally be exposed to the possibility of broken bones.

For additional information contact Isle Royale National Park, Christopher Lawler, Christopher_lawler@nps.gov, 906-275-9113

MAJOR DUTIES:

• Performs carpentry work including roofing, siding, door/window installation, interior/exterior finishing, historic preservation, and framing.
• Performs custodial services, routine building and grounds maintenance, trail maintenance, and dock maintenance.
• Uses a variety of hand and power tools.
• Assists with technical maintenance such as plumbing, mechanics, and other utility work.
• Will operate push and riding lawnmowers to maintain historic landscapes and housing areas.
• Operate trucks up to 10,000GVW. Will assist other divisions as directed.
• Boat Operation of small vessels

The typical seasonal entry-on-duty period is April-May but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: April-May.

Area Information:
Isle Royale National Park (U.S. National Park Service) Government housing is available. Hiring Contact: Christopher_lawler@nps.gov
Apostle Islands National Lakeshore (U.S. National Park Service) Government housing may be available. Hiring Contact: garyck_hoenig@nps.gov

These positions will perform the full range of supervisory duties for a team of permanent and temporary seasonal recreation fee technicians and clerks which includes:

• Collect appropriate fees at entrance station in accordance with accountability guidelines; determine visitor eligibility for the sale of various park passes. Maintain accountable stock.
• Serve as a front-line uniformed representative of the park. Provide current and accurate information and excellent customer service to visitors concerning the park and surrounding areas.
• Operate equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer) to collect fees and track various forms of payment (e.g., cash, credit cards, checks, etc.).
• Prepare reports including remittance reports, shift reports, and visitor use statistics.

For more information and tips on writing a federal resume, watch this 5 minute video.

These positions are within the Division of Resource and Visitor Protection. The primary responsibility of these positions is to provide assistance to park-wide packing operations. Incumbent acquires the knowledge and skills of various phases of packing through on-the-job training and instruction by the district or other experienced Animal Packers. Under the WG-8 Animal Packer's guidance, the incumbent will assist the Animal Packer WG-8 in performing all aspects of his/her duties and responsibilities including assembling, packaging, balancing, and securing supplies and a wide variety of cargo onto pack animals. Helps lead loaded animals to remote backcountry locations and shares in responsibility of caring for and maintaining packing equipment.