Total 261 Customer Service job vacancies in 378 COLORADO SPRINGS CO

IMPORTANT NOTICE: This is an open continuous announcement until September 30, 2025. Qualified applicants will be considered and referred as vacancies become available. This announcement may close without advanced notice.

This position independently performs duties that require proficiency in special procedures and broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware;
• Decides what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for;
• Provides patients with basic information about modified diets and the nutrition services that are available;
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu;
• Follows directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts along with individual and bulk nourishments and supplement foods and beverages for patients;
• Makes final check of diet trays assembled by lower grade workers for completeness, correct food temperatures;
• Works in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line;
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Specific duties include:

• Counsel veterans, their dependents, and beneficiaries regarding all benefits available through the Department of Veterans Affairs, as well as non-VA benefits available through other organizations concerned with veterans.
• Discuss with the claimant the immediate and long-term factors that may influence the decision between different benefits.
• Acts as an advocate for veterans and ·their beneficiaries in their dealings with other VA elements and organizations that affect their claims.
• Describes the types of documentation needed to expedite claim processing, as well as how to find, fill out, and submit the paperwork needed for the particular type of claim being submitted.
• Collects the required data and finish a claim with the veteran and/or a family member present.
• Explains the VA's judgments to the claimant and provides verbal or written justification for those decisions.
• Occasionally, along with a senior specialist, may represent the Department of Veterans Affairs at various outreach events such seminars, committee meetings, service organization meetings, home visits, and other veteran-related activities.
• Determines the needs of those looking for social services and refers them to the proper government or nonprofit groups that provide those services.
• Analyzes and interprets laws, rules, and protocols where precedent and guidelines may not be clear, the incumbent must exercise discretion and judgment.
• Ability to interpret and apply laws, guidelines, regulations, and precedent opinions to provide accurate entitlement determinations and benefit payment information.

Hot Springs National Park was authorized by Act of Congress on April 20, 1832, as Hot Springs Reservation, and in fact, it is the oldest protected area within the National Park System. The first National Park Service director was referred to Hot Springs National Park as "America's first national park." The thermal springs flowing down the side of Hot Springs Mountain are the primary resource of the park, but unlike thermal features, such as geysers of Yellowstone, the hot springs have not been preserved in their unaltered state but are protected and managed to conserve the production of uncontaminated thermal water for public use.

Hot Springs National Park is uniquely situated in that it is both surrounded by, and surrounds, different parts of the city of Hot Springs (pop. 35,000) and Garland County (pop. 140,000). The park is not only well known for its thermal springs and related bathing activities, but also for its mountain lands and over 26 miles of mountain trails. Hot Springs National Park is also recognized as a significant historical resource and representative of an important stage in the development of the American conservation movement. Bathhouse Row, a national historic landmark district, showcases one of the few collections of historic bathhouses remaining in the United States. The park contains over 5500 acres. The park website is http://www.nps.gov/hosp

Hot Springs National Park receives approximately 3.2 million visitors who take advantage of the baths, massages and hiking trails, while others collect drinking water at park jug fountains, stroll along Bathhouse Row taking in the history and culture of the "American Spa", or drive to scenic overlooks on the park's mountain roads.

Little Rock, a major metropolitan area, is approximately 50 miles to the northeast. Memphis, TN is 3 hours from the park and Dallas, TX is approximately 5 hours away.

The county hosts six K-12 school districts with 2 being in the city of Hot Springs. Housing is readily available and affordable. The city is home to 2 excellent hospitals, with a contingency of physicians and specialists. Hot Springs has excellent dining and shopping. City of Hot Springs website: http://www.hotsprings.org

The duties of this position will include, but are not limited to:

• Provide proper care and maintenance of maintained landscapes that include, but not limited to, park lawns, flowers, shrubs, and trees.
• Transplanting trees
• Determining quantities of plants, seeds, and other materials needed for proper preparation and growth
• Selects and sprays areas with approved herbicides, fungicides and insecticides to control plant diseases
• Maintains landscapes such as mows, weed-eats, and edges lawns; trims shrubs, trees and hedges;
• Maintains areas with appropriate fertilization methods to ensure healthy growth.
• Knowledge of plant and gardening procedures and standard methods to use, and technical knowledge of chemicals and amounts for proper use.
• Knowledge of the use of farm-type equipment with attachments as well as hand and power equipment used to maintain landscapes.

Hot Springs National Park was authorized by Act of Congress on April 20, 1832, as Hot Springs Reservation, and in fact, it is the oldest protected area within the National Park System. The first National Park Service director was referred to Hot Springs National Park as "America's first national park." The thermal springs flowing down the side of Hot Springs Mountain are the primary resource of the park, but unlike thermal features, such as geysers of Yellowstone, the hot springs have not been preserved in their unaltered state, but are protected and managed to conserve the production of uncontaminated thermal water for public use.

Hot Springs National Park is uniquely situated in that it is both surrounded by, and surrounds, different parts of the city of Hot Springs (pop. 35,000) and Garland County (pop. 140,000). The park is not only well known for its thermal springs and related bathing activities, but also for its mountain lands and over 26 miles of mountain trails. Hot Springs National Park is also recognized as a significant historical resource and representative of an important stage in the development of the American conservation movement. Bathhouse Row, a national historic landmark district, showcases one of the few collections of historic bathhouses remaining in the United States. The park contains over 5500 acres. The park website is http://www.nps.gov/hosp

Hot Springs National Park receives approximately 3.2 million visitors who take advantage of the baths, massages and hiking trails, while others collect drinking water at park jug fountains, stroll along Bathhouse Row taking in the history and culture of the "American Spa", or drive to scenic overlooks on the park's mountain roads.

Little Rock, a major metropolitan area, is approximately 50 miles to the northeast. Memphis, TN is 3 hours from the park and Dallas, TX is approximately 5 hours away.

The county hosts six K-12 school districts with 2 being in the city of Hot Springs. Housing is readily available and affordable. The city is home to 2 excellent hospitals, with a contingency of physicians and specialists. Hot Springs has excellent dining and shopping. City of Hot Springs website: http://www.hotsprings.org

The duties of this position will include, but are not limited to:

• Provide proper care and maintenance of maintained landscapes that include, but not limited to, park lawns, flowers, shrubs, and trees.
• Transplanting trees
• Determining quantities of plants, seeds, and other materials needed for proper preparation and growth
• Selects and sprays areas with approved herbicides, fungicides and insecticides to control plant diseases
• Maintains landscapes such as mows, weed-eats, and edges lawns; trims shrubs, trees and hedges;
• Maintains areas with appropriate fertilization methods to ensure healthy growth.
• Knowledge of plant and gardening procedures and standard methods to use, and technical knowledge of chemicals and amounts for proper use.
• Knowledge of the use of farm-type equipment with attachments as well as hand and power equipment used to maintain landscapes.

Hot Springs National Park was authorized by Act of Congress on April 20, 1832, as Hot Springs Reservation, and in fact, it is the oldest protected area within the National Park System. The first National Park Service director was referred to Hot Springs National Park as "America's first national park." The thermal springs flowing down the side of Hot Springs Mountain are the primary resource of the park, but unlike thermal features, such as geysers of Yellowstone, the hot springs have not been preserved in their unaltered state, but are protected and managed to conserve the production of uncontaminated thermal water for public use.

Hot Springs National Park is uniquely situated in that it is both surrounded by, and surrounds, different parts of the city of Hot Springs (pop. 35,000) and Garland County (pop. 140,000). The park is not only well known for its thermal springs and related bathing activities, but also for its mountain lands and over 26 miles of mountain trails. Hot Springs National Park is also recognized as a significant historical resource and representative of an important stage in the development of the American conservation movement. Bathhouse Row, a national historic landmark district, showcases one of the few collections of historic bathhouses remaining in the United States. The park contains over 5500 acres. The park website is http://www.nps.gov/hosp

Hot Springs National Park receives approximately 3.2 million visitors who take advantage of the baths, massages and hiking trails, while others collect drinking water at park jug fountains, stroll along Bathhouse Row taking in the history and culture of the "American Spa", or drive to scenic overlooks on the park's mountain roads.

Little Rock, a major metropolitan area, is approximately 50 miles to the northeast. Memphis, TN is 3 hours from the park and Dallas, TX is approximately 5 hours away.

The county hosts six K-12 school districts with 2 being in the city of Hot Springs. Housing is readily available and affordable. The city is home to 2 excellent hospitals, with a contingency of physicians and specialists. Hot Springs has excellent dining and shopping. City of Hot Springs website: http://www.hotsprings.org

The duties of this position will include, but are not limited to:

• Provide proper care and maintenance of maintained landscapes that include, but not limited to, park lawns, flowers, shrubs, and trees.
• Transplanting trees
• Determining quantities of plants, seeds, and other materials needed for proper preparation and growth
• Selects and sprays areas with approved herbicides, fungicides and insecticides to control plant diseases
• Maintains landscapes such as mows, weed-eats, and edges lawns; trims shrubs, trees and hedges;
• Maintains areas with appropriate fertilization methods to ensure healthy growth.
• Knowledge of plant and gardening procedures and standard methods to use, and technical knowledge of chemicals and amounts for proper use.
• Knowledge of the use of farm-type equipment with attachments as well as hand and power equipment used to maintain landscapes.

The Assistant Chief Nurse functions as a self-directed clinical leader, educator, and consultant utilizing management theory in collaboration with Patient Care Service (PCS) and other services. The Assistant Chief Nurse demonstrates leadership at the service and/or hospital level, including functioning as a nursing leader with the ability to delegate appropriately. Performs administrative functions to assistant the Associate Chief Nurse (ACN) which include but are not limited to educational programs, medicine specialty, procedural areas, etc.

Responsibilities include, but not limited to:

• Assists Nurse Managers (NM) to carry out the functions and activities expected of them.
• Establish and maintain effective relationships with all levels of medical center personnel and relate effectively with customers, families, and the community as well as program and service leaders at the local and network levels.
• Contribute ideas and recommendations
  for the establishment of standards of care, policies, and objectives for the enhancement of
  nursing organization-wide, while assisting in policy-making activities as related to customer
  service and the overall functioning of administrative and clinical programs.
• Collaborates with
  other health care staff to establish and maintain programs that cross service and/or discipline
  lines and influence organizational mission and health care.
• Demonstrates leadership at the service and/or hospital level,
  including functioning as a nursing leader with the ability to delegate appropriately.
• Performs administrative functions to assistant the Associate Chief Nurse (ACN) which include but are not limited to educational programs, medicine specialty, procedural areas, etc.
• Assist with aggregate data and participate in the budget process to plan for current, emerging, and future resource requirements for operational status.
• Provides leadership in determining the allocation of resources based on patient care systems that produce high-quality outcomes.
• Equip staff with tools for culturally competent care and promote a culture of accountability for high-quality, cost-effective outcomes.
• Assists with the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care.
• Ensures compliance with accreditation and regulatory standards, directives, policies, and standards operating procedures (SOP).

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Duties common to a GS-05 Physical Science Technician:

• These positions work in a variety of program areas such as Water Resources, GIS, Caves, Geology, Air and/or Water Quality, etc. Duties will vary by location.
• Assists with and/or implements established natural resource management projects (e.g., field examinations, field surveys, inventories, etc.) related to one or more of the physical sciences.
• Collects and organizes field data following instructions and standardized procedures. Performs routine and recurring testing of collected samples.
• Monitors and evaluates conditions in assigned program area. Evaluates observed conditions and problems and makes preliminary determinations on the cause of problems noted.
• Utilizes a variety of computer programs to compile, reduce, store, retrieve, analyze, and report data and other resource management information, including natural science research and long-term monitoring projects.

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• Performs technician work that is supportive of professionals in resource management (i.e. Biologists, Ecologists, etc.). These positions perform routine functions related to resource management projects associated with a variety of emphasis areas such as plant/forest management, wildlife management, fisheries, and/or habitat management. Specific duties will vary by park location.
• Implements natural resource management projects following established procedures. Collects and organizes field data, ensuring quality control of data or collected samples. Provides preliminary assessment and classification of data.
• Assists in the preparation of reports, plans, and guidelines related to resource management projects. Draft project reports may include literature research, description of methods, preparation of graphs and charts, and summary of findings.
• Provides logistical support for resource management projects as well as advice, assistance, and training to students, volunteers or lower graded technicians.
• Uses a variety of computer programs to compile, reduce, store, retrieve, analyze, and report data and other resource management information. Uses a wide variety of specialized equipment to carry out resource management projects.
• Certain positions at Yellowstone National Park will collect fees which requires higher level background investigation including a credit check.

PHYSICAL DEMANDS: The work requires regular physical exertion such as walking or climbing over wet, rough, uneven and/or rocky surfaces; bending, crouching, stooping, or reaching to observe, collect and/or record field data; or in some situations the work may require physical exertion to handle wild animals, prepare soil for planting, camp overnight in backcountry locations, to scuba dive or operate a boat (varies by location). Heavy items, such as equipment packs weighing up to 50 pounds, must be lifted and carried on a regular basis. May be required to hike several miles in a day.

WORK ENVIRONMENT: The work is performed in an office, laboratory, and in a field environment. The work performed in the field involves regular and recurring exposure to extreme weather conditions and terrain, poisonous plants, biting insects and wild animals. Some positions require the use of chemicals (for example, pesticides/herbicides to control invasive plants or chemical treatments for invasive aquatic species). The employee is required to follow all safety procedures based on the task being carried out which may require use protective clothing/gear such as gowns, coats, boots, goggles, gloves, etc.

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Major Duties: These positions lead a trail crew in the construction, repair, and maintenance of drainage structures, brushing and clearing of trail corridors, safe felling of tress and hazard tress, dry masonry, carpentry, and rigging. Lead trail crews in building and repairing log and dimensional wood structures including multiple stringer bridges, retaining walls, handrails, steps, and causeways. Plan, lay-out, and select proper tools and materials and schedule the operational needs of a crew. These positions require heavy physical labor, carrying heavy objects, rolling rocks and logs by hand and with tools. These positions require working in the backcountry, carrying a backpack, power or hand tools and frequently require hikes up to 20 miles per day. Projects are in mountainous terrain and require work at high elevations.

Physical Effort: Heavy physical effort is required in bending, lifting, and using hand and power tools in trail work. As examples of typical strenuous activity, incumbent: Frequently lifts and carries objects weighing over 100 lbs., must carry and roll rocks and logs, move rocks of several tons with rock bars, use hammers to crush or shape rock, and use shovel and other hand tools extensively. Frequently hikes up to 20 miles daily and must be able to do so while carrying a backpack, power and/or hand tools.

Working Conditions: Incumbent must have the ability to live and work effectively in backcountry areas in close contact with small numbers of people for extended periods of time. Incumbent must live and work out-of-doors on projects in mountainous terrain at elevations between 8,000 and 13,000 feet in all extremes of adverse weather conditions. Trail work is dusty, and hazardous conditions may exist when moving rocks and logs, working in and around rockslide areas, working around livestock or explosives, falling and bucking trees, and working around rigging equipment and machinery.

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Major Duties of the position: Perform heavy physical labor such as clearing brush and fallen logs from trail corridors, digging for long periods of time with a shovel and pick, carrying logs and rolling rocks. Construct and maintain trail drainage structures and backcountry bridges. Use and maintain a variety of tools and equipment commonly used in Laborer (Trails) duties. Use standard safety equipment and follow safety procedures. Work may involve living and working out of remote backcountry camps for extended periods of time.

Physical Effort: The work performed requires very heavy physical effort. The incumbent routinely lifts, pushes, pulls, and carries items weighing 50 pounds, and up to 150 pounds (or more) with assistance. Work will routinely require walking several miles per day over park trails to and from job sites.

Working Conditions: Almost all of the incumbent's work will be outside in all kinds of weather conditions. Work frequently involves the possibility of experiencing exposure to poisonous plants, bruises, muscle strains, cuts and scrapes, sunburn, and insect bites. As a result, the employee must follow proper safety procedures and use standard safety equipment such as hard hats, gloves, ear protectors, safety glasses, and steel-toe shoes to avoid possible hazards and serious injuries. Much of the time the incumbent will be living in remote back country camps for extended periods of time, cooking over an open fire and sleeping in a tent. The incumbent must be able to live cooperatively in camp with other crew members, practice minimum impact camping and proper food storage for food preservation and protection from wildlife (e.g., bears, etc.), and maintain good personal and camp hygiene.

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• Operates gas or diesel powered engineering and construction equipment with wheeled or crawler-type traction, such as road graders, tractors with bulldozer or angle dozer blades, front-end loaders, backhoes, wheel loaders, trench diggers, and large industrial tractors with pan or scraper attachments.
• Operates equipment to push, pull, pile, excavate, backfill, grade, or level earth and/or refuse.
• Uses equipment to perform such functions as cutting, moving, digging, grading, and rolling earth, sand, stone, and other materials to maintain ditches, road shoulders, and beds.
• For Glacier National Park (Saint Mary and West Glacier, MT), you must possess a class A Commercial Driver's License (CDL) with Tanker Endorsement. Include a copy of your license in your application (with the photo removed or blocked) or indicate in resume CDL state, class, expire date, and any endorsements.
• For Rocky Mountain National Park (Estes Park and Grand Lake, CO), you must possess a Class A or Class B Commercial Driver's License (CDL) with tanker endorsement. Include a copy of your license in your application (with the photo removed or blocked) or indicate in resume CDL state, class, expire date.

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Major Duties:

The incumbent may work independently or with the other crew members to maintain, repair. and preserve structures. This work may include:

• Removal of damaged portions of walls, selecting and dressing replacement stones, repointing mortar, and replicating original architectural styles.
• Prepare mortar with appropriate percentage of sand, soil, and chemical additives and apply preservative chemicals to stone and wood.
• Perform other types of activities involving the preservation of historic architecture, as necessary.

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Employee serves as a Maintenance Mechanic assigned to the Facilities Management Branch. Duties will include, but may not be limited to the following:

• Installs, repairs, modifies, and maintains buildings and associated systems and equipment.
• Lays out work, determines requirements, draws materials and carries assignment to completion utilizing established trade techniques and adhering to safety requirements and national building codes
• Performs plumbing, masonry, roofing repairs and reconstruction. Replaces windows, doors, soffit and gutter systems and installs simple photovoltaic systems.
• Constructs structures such as wooden and masonry amphitheater seating.
• Submits recommendations for modifications to existing equipment and systems to improve overall safety and operation.
• Performs other duties as assigned.

• Assesses the psychosocial functioning & needs of Veterans & family members to formulate & implement a treatment plan.
• Completes thorough assessments to determine the presenting problem, to determine in-home factors impacting the problem, & to determine obstacles to treatment &/or follow through with recommended treatments.
• Facilitates action for community placements through collaboration with Veterans & their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.
• Implements treatment modalities to achieve treatment goals using judgement & skills in utilizing supportive, problem solving, or crisis intervention techniques.
• Exercises a high level of skill in assessing & treating the complicated psychosocial problems of Veterans.
• Completes assessments of psychosocial problems often at a time when the Veteran is experiencing crisis & include the provision of short-term, solution focused counseling with Veterans &/or their families.
• Establishes & maintains effective working relationships & communicates with Veterans, staff, & other parties as appropriate.
• Independently works with Veterans & their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, & psychosocial problems.
• Actively participates as a member of the interdisciplinary treatment team & actively participate through collaboration with Veterans & family as well as interdisciplinary treatment team members.
• Utilizes knowledge of community resources, makes referrals to the community & other government agencies as appropriate, & coordinates services.
• Acts as liaison between Veterans &/or their families, WCHCS, & community resources to ensure thorough delivery of services.
• Provides consultation & education to Veterans & their families regarding community resources, VA benefits & specialty programs, & advance directives.
• Independently conducts psychosocial assessments & treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, & other diversified backgrounds.
• Possesses a high level of skill & expertise to establish & maintain effective therapeutic relationships with Veterans in the Primary Care Clinic &/or their families.
• Independently completes thorough psychosocial assessments to determine the psychosocial functioning & needs of Veterans &/or their families.
• Utilizes knowledge of medical & mental health diagnoses, disabilities, & treatment procedures to formulate a treatment plan.
• Possesses a working knowledge & experience in use of medical & mental health diagnoses, disabilities, & treatment procedures.
• Provides case management with members of the outpatient interdisciplinary team & home & community-based services is provided to coordinate a collaborative effort to meet the agreed upon goals for a Veteran's treatment needs.
• Independently implements different treatment modalities in working with Veterans, families, & groups.
• Knowledge & ability to independently implement treatment modalities, provide educational classes, &/or supportive groups for Veterans & families.
• Possesses skills & knowledge to provide case management services to Veterans & their families throughout the continuum of care.
• Provides consultation, education, & advocacy.
• Provides consultation to other treatment team & staff members regarding psychosocial needs of Veterans &/or their families.
• Responsible for furthering one's own professional growth through continuing education & for ensuring continuing education appropriate to the area of assignment.
• Demonstrates ability to communicate effectively, both orally & in writing with people from varied backgrounds.
• Responsible for supporting the mission, policies, & procedures of the Department of Veterans Affairs, the Veterans Health Administration (VHA), the appropriate Veterans Integrated Service Network (VISN), & the facility.
• Serves on committees, work groups, & task forces at the facility.
• Keeps their supervisor apprised of problems & recommended solutions to problems.
• Provides assistance with the orientation & learning of less experienced social workers & to serve as a preceptor for social work students.
• Demonstrates knowledge & skill in the use of software applications for drafting documents, data management, & other computer systems.
• Maintains a level of productivity & quality consistent with the complexity of the assignment & consistent with Joint Commission & facility standards.

• Assesses the psychosocial functioning & needs of Veterans & family members to formulate & implement a treatment plan.
• Completes thorough assessments to determine the presenting problem, to determine in-home factors impacting the problem, & to determine obstacles to treatment &/or follow through with recommended treatments.
• Facilitates action for community placements through collaboration with Veterans & their families as well as interdisciplinary treatment team members to ensure that appropriate community placements are completed in a timely manner.
• Implements treatment modalities to achieve treatment goals using judgement & skills in utilizing supportive, problem solving, or crisis intervention techniques.
• Exercises a high level of skill in assessing & treating the complicated psychosocial problems of Veterans.
• Completes assessments of psychosocial problems often at a time when the Veteran is experiencing crisis & include the provision of short-term, solution focused counseling with Veterans &/or their families.
• Establishes & maintains effective working relationships & communicates with Veterans, staff, & other parties as appropriate.
• Independently works with Veterans & their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, & psychosocial problems.
• Actively participates as a member of the interdisciplinary treatment team & actively participate through collaboration with Veterans & family as well as interdisciplinary treatment team members.
• Utilizes knowledge of community resources, makes referrals to the community & other government agencies as appropriate, & coordinates services.
• Acts as liaison between Veterans &/or their families, WCHCS, & community resources to ensure thorough delivery of services.
• Provides consultation & education to Veterans & their families regarding community resources, VA benefits & specialty programs, & advance directives.
• Independently conducts psychosocial assessments & treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, & other diversified backgrounds.
• Possesses a high level of skill & expertise to establish & maintain effective therapeutic relationships with Veterans in the Primary Care Clinic &/or their families.
• Independently completes thorough psychosocial assessments to determine the psychosocial functioning & needs of Veterans &/or their families.
• Utilizes knowledge of medical & mental health diagnoses, disabilities, & treatment procedures to formulate a treatment plan.
• Possesses a working knowledge & experience in use of medical & mental health diagnoses, disabilities, & treatment procedures.
• Provides case management with members of the outpatient interdisciplinary team & home & community-based services is provided to coordinate a collaborative effort to meet the agreed upon goals for a Veteran's treatment needs.
• Independently implements different treatment modalities in working with Veterans, families, & groups.
• Knowledge & ability to independently implement treatment modalities, provide educational classes, &/or supportive groups for Veterans & families.
• Possesses skills & knowledge to provide case management services to Veterans & their families throughout the continuum of care.
• Provides consultation, education, & advocacy.
• Provides consultation to other treatment team & staff members regarding psychosocial needs of Veterans &/or their families.
• Responsible for furthering one's own professional growth through continuing education & for ensuring continuing education appropriate to the area of assignment.
• Demonstrates ability to communicate effectively, both orally & in writing with people from varied backgrounds.
• Responsible for supporting the mission, policies, & procedures of the Department of Veterans Affairs, the Veterans Health Administration (VHA), the appropriate Veterans Integrated Service Network (VISN), & the facility.
• Serves on committees, work groups, & task forces at the facility.
• Keeps their supervisor apprised of problems & recommended solutions to problems.
• Provides assistance with the orientation & learning of less experienced social workers & to serve as a preceptor for social work students.
• Demonstrates knowledge & skill in the use of software applications for drafting documents, data management, & other computer systems.
• Maintains a level of productivity & quality consistent with the complexity of the assignment & consistent with Joint Commission & facility standards.