Total 158 Manager level Customer Service job vacancies in Poole and Bournemouth, BH15 2JB

As the Admin Manager for Cancer Care at UHD, you will play a pivotal role in overseeing and transforming the administrative services within the directorate. This is an exciting opportunity as the position has been newly created to meet the growing demands of the service as it expands. In this critical role, you will not only manage the secretarial team but also actively contribute to the strategic vision for the administrative functions of the Cancer Care directorate.

Base Location: Royal Bournemouth and Poole Hospital

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

About Ablepoint:
Ablepoint is a leading provider of NDIS services, committed to empowering individuals with disabilities by delivering high-quality, person-centered support. Our company values integrity, collaboration, and compassion, and we are looking for a dedicated NDIS Compliance Manager to ensure we continue to meet the highest standards of care and compliance within the National Disability Insurance Scheme (NDIS).

Position Overview:
The NDIS Compliance Manager will be responsible for ensuring Ablepoint meets all regulatory, legislative, and quality standards required by the NDIS. This position will oversee compliance activities, manage audits, and work closely with internal teams to maintain a high standard of service delivery for all participants.

Key Responsibilities:
Compliance Management: Ensure Ablepoint meets all relevant NDIS quality and safety standards, ensuring full compliance with NDIS rules, policies, and regulations.
Audit and Reporting: Lead and coordinate NDIS audits, internal and external, and assist in preparing and submitting compliance reports to the NDIS Commission and other stakeholders.
Policy Development & Implementation: Develop, implement, and update internal policies and procedures to ensure NDIS compliance across all service delivery areas.
Training and Education: Provide ongoing training and support to staff on NDIS compliance requirements, fostering a culture of continuous improvement in compliance and quality.
Incident Management: Ensure effective management of incidents, complaints, and feedback, addressing any non-compliance issues promptly and implementing corrective actions.
Stakeholder Engagement: Collaborate with NDIS participants, families, support coordinators, and external providers to maintain compliance standards and ensure quality outcomes.
Monitoring and Improvement: Regularly monitor compliance performance and report findings to senior management, identifying areas for improvement and assisting in the implementation of corrective actions.
Skills and Experience:
Strong understanding of NDIS policies, guidelines, and quality standards.
Previous experience in NDIS compliance, quality assurance, or related roles.
Demonstrated ability to manage audits and maintain detailed documentation and records.
Knowledge of relevant legislative and regulatory requirements related to the NDIS.
Excellent communication and interpersonal skills to engage with stakeholders effectively.
Strong organizational and problem-solving abilities.
Ability to work autonomously and as part of a team.
Relevant qualifications in compliance, risk management, or disability services (desirable).
Benefits:
Competitive salary package.
Opportunity to make a significant impact in the lives of NDIS participants.
Supportive work environment with professional development opportunities.
Flexible work arrangements.

How to Apply:
Please submit your resume and a cover letter outlining your experience and suitability for the role

Customer Account Manager

The details

Job Title: Customer Account Manager

Working Hours: Monday – Friday 9am-5:30pm

Location: Poole, Dorset

Salary: £11.90 per hour

Duration: 12 months fixed term contract, extension available

This role is hybrid minimum 2 days in Gillingham or Poole office . For the first 6 weeks of training, you will have to attend office 5 days a week

What you’ll be doing:

• Deal directly with customer inquiries received via all medias (e.g., fax, web, email)
• Record details of inquiries, comments and complaints within quality management system.
• Communicate and coordinate with internal departments
• Proposes ideas for processes & organisational improvements

Who we are looking for:

• Excellent verbal, written communication and active listening skills
• A positive and flexible approach on dealing with customers
• Accurate and attention for detail
• Ability to work in a fast paced & complex environment
• Proactive attitude
• IT Literate
• Previous customer service experience, ideally within a business-to-business environment
• Good knowledge of customer order management cycle and supply chain processes desirable

Interested?

If this sounds like a role for you, please get in touch!

Call us: 01935 478800

Text us: 07730218845

Hit apply now or send your CV and cover letter directly to yeovil@citycentrerecruitment.co.uk

City Centre recruitment gets to know candidates – It’s all about having the right people! Our consultants are available to advise, guide and support you throughout the entire recruitment process.

Referral scheme.

Refer you friend or family member and get £25 shopping voucher!*

*Terms apply

INDYV

Darryl Twitt Motors are currently looking to recruit an experienced and qualified Customer Service Manager to join their team in Shepparton VIC 3630.

The successful candidate will need to undertake and possess:

- Developing and evaluating policies, and procedures related to customer relations and the provision of goods and services
- Offering guidance and feedback to team members while also aiding in the recruitment process
- Planning and executing post-sales services to ensure customer satisfaction, monitor product performance, and enhance service quality.
- Handling feedback and ratings, training staff for improvement, and managing and developing a motivated customer service team
- Collaborating with internal teams, service agents, and customers to identify and address customer expectations effectively.

Skills and Abilities:

- Ideally have a minimum of 2 years’ experience as a Customer Service Manager
- A Certificate in Management or relevant is desirable
- Ability to work in a team environment

Salary range is $70,000-$85,000pa commensurate with experience

Fulltime Position available


Applications open 21st of November 2024 and closes on 21st December of 2024.


If you are interested in this role APPLY now. Only shortlisted candidates will be contacted

Quarry Support Manager
Division: BORAL RESOURCES (COUNTRY
Department: COUNTRY QUARRIES NSW
Work type: Permanent - full time
Location: Dubbo & Western, NSW North Coast



Your next opportunity
Primarily based at one of our country Quarries (Optional as per below listed Quarries), the business is seeking a highly motivated, results oriented Quarry Support Manager to join the Team. The focus of the role is to ensure we have the skilled resources, plant and equipment available to deliver product on time and to quality standards. A strong safety focus and absolute commitment to Zero Harm is critical to the success of our business.
Your day will involve:

Driving a Zero Harm culture across the [regions inclusive of the following Quarries: Macksville, Talbragar, Terramungamine, Beryl, Byrock, Teven, Johns River, Orange, Currabubula, and Grafton, to ensure that Boral Quarry Operations



... Click here to view more detail / apply for Quarry Support Manager

EARN $35 - $45 per hour Super Additional Incentives | Neg Based On Experience
Join A Community-Focused & Privately Owned Childcare Business In Lithgow, NSW
50% Staff Discount | Above Award Rate Pay | Sponsorship Opportunities Available!


What's in it for You?

Uniform Provided & Rotating Roster
Sponsorship Considered For The Right Candidate
Social Events To Build & Foster Strong Team Relationships
Other Roles Available Including Cert III & Diploma Educators
50% Staff Discount On Childcare Fees For Your Enrolled Child
Paid Above Award Rate To Reward Your Hard Work & Dedication
Work Off Floor After 12 Months & Support Team In Their Development
Privately Owned Centre With A Supportive & Collaborative Environment
All-Inclusive Training & Development Opportunities To Upskill & Grow Your Career




... Click here to view more detail / apply for Assistant Centre Manager

Posted Date:  18 Nov







Location:  Perth Precinct, WA, AU







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to the Construction Business Manager , the Customer Support Manager is responsible for the effective day-to-day product support, parts and services sales activities for an existing customer base to assist with the promise of lower total cost of ownership. The CSM




... Click here to view more detail / apply for Customer Support Manager

Regional Support Manager
£60,000 + £3,500 Car Allowance / 37.5 hours / Perm

Time recruitment is proud to be working with a well respected health care provider with 27 homes across the country who are now looking for a Regional Support Manager to support with their care homes in the Newcastle & Sunderland area. With an excellent Senior Management set up this is a fantastic opportunity to join a successful and forward thinking provider.


The benefits of the Regional Support Manager:
-Salary - £60,000 + £3,500 car allowance
-Travel Expenses
-Generous Holiday allowance
-Employee Assistant programme

The duties for the Regional Support Manager:
- Oversee and support multiple care homes within the remit
- Ensure high-quality care is provided to residents in accordance with company standards
- Develop and implement strategies to meet operational goals and objectives
- Monitor and evaluate the performance of each location and make necessary adjustments
- Support with the management of the care homes in the Home Managers absence
- Collaborate with regional managers to share best practices and drive continuous improvement
- Maintain compliance with all regulatory requirements and company policies

Requirements for the Regional Support Manager:
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Ability to effectively prioritize and delegate tasks
- Knowledge of home care industry regulations and best practices
- Experience in medication administration

For further information or to apply please contact Jack at Time Recruitment or apply below

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

With properties in some of Australia?s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style ? from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change of scenery. 
Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job ? it?s in our nature. 
In September , NRMA Parks and Resorts will open Turtle Sands, a new nature resort on the shores of the globally significant Mon Repos turtle nesting beach near Bundaberg, Queensland. The property will be the only place on Australia?s mainland where you can stay metres from one of nature?s most incredible experiences: turtles ... Click here to view more detail / apply for Guest Service Manager (Front Office/Duty Manager)

Epworth HealthCare is Victoria?s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia?s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
Opportunities are available for a permanent full-time and a part-time fixed-term position until 12th December .  Based in Epworth Geelong, you will be responsible for supporting the Nurse Unit Manager and assisting in the overall clinical management and team leadership, working in spacious and modern facilities with 8 Acute Coronary Care Beds, 15 Cardiac Step Down & Neurosciences beds with state-of-the-art equipment. This unit has a strong focus on research, including a post graduate Cardiac program.
You will make an ... Click here to view more detail / apply for Associate Nurse Unit Manager ? Coronary Care Unit

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what?s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 
With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.
Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.
This is an exciting opportunity for an experienced Centre Manager to join our growing Real Estate Management Services team in Perth. The team drives to maximise the performance of our client?s assets by providing ... Click here to view more detail / apply for Centre Manager

About Us

We are a passionate and dedicated team supporting care leavers and unaccompanied young people. We strive to achieve the best outcomes for our care leavers and support them into independence and young adulthood. We are proud to have achieved a 'Good' rating this year with our Ofsted inspection and have had positive feedback from the LGA review. This is a great opportunity to join a creative and proactive team.

About the Role

Responsibility for managing a team, ensuring that young people receive first class pathway plans and timely support to meet their needs and identify/manage risks.

Lead on areas of the service development plan and represent the team with partners and at various levels.

The successful candidate will be responsible for recruitment, retention, staff development and H&S.

About you

This is an opportunity for a proactive and passionate leader to join our team and develop our service.

You will be a competent and dedicated manager who has insight and experience of the needs of care leavers.

Rewards and benefits

It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology tosupportagile working.We offer some of the best learning and development opportunities tosupportyour ongoing development.

• We have a generous holiday allowance which rises as you remain in employment with us up to 33 days.
• Option to buy additional holiday.
• Access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary.
• A range of local and national retail discounts
• A host of enhanced family friendly policies including carers leave and paid time off for volunteering.

Ourcommitmentto Equality, Diversity, and Inclusion

At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education, and safe spaces for all.

Ourcommitmentto Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships.

We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.

Ourcommitmentto Safeguarding.

Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Follow us on social media.

Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram.

If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk

Proud member of the Disability Confident employer scheme

About Us We are a passionate and dedicated team supporting care leavers and unaccompanied young people. We strive to achieve the best outcomes for our care leavers and support them into independence and young adulthood. We are proud to have achieved a 'Good' rating this year with our Ofsted inspection and have had positive feedback from the LGA review. This is a great opportunity to join a creative and proactive team. About the Role Responsibility for managing a team, ensuring that young people receive first class pathway plans and timely support to meet their needs and identify/manage risks. Lead on areas of the service development plan and represent the team with partners and at various levels. The successful candidate will be responsible for recruitment, retention, staff development and H&S. About you This is an opportunity for a proactive and passionate leader to join our team and develop our service. You will be a competent and dedicated manager who has insight and experience of the needs of care leavers. Rewards and benefits It really is true that every single job role here contributes to bettering the lives of the people in our county - we want to do this for our employees too. We are proud of our strong flexible working culture, including the opportunity for flexibility on working hours and the use of technology tosupportagile working.We offer some of the best learning and development opportunities tosupportyour ongoing development. We have a generous holiday allowance which rises as you remain in employment with us up to 33 days. Option to buy additional holiday. Access to a Local Government Pension Scheme with employer contributions of up to 19.9% of your salary. A range of local and national retail discounts A host of enhanced family friendly policies including carers leave and paid time off for volunteering. Ourcommitmentto Equality, Diversity, and Inclusion At Oxfordshire County Council we are proud of our diverse workforce.Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peersupport, education, and safe spaces for all. Ourcommitmentto Guaranteed Interview Schemes As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are alsocommittedto helping andsupportingthose transitioning from HM ArmedForcesto civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service. Ourcommitmentto Safeguarding. Oxfordshire County Council arecommittedto safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers tosharethiscommitment. We will ensure that all our recruitment and selection practices reflect these commitments. Follow us on social media. Stay up-to-date with the latest news and featured jobs from Oxfordshire County Council by following us on LinkedIn, Facebook, Twitter and Instagram. If you encounter any technical issues with the application system, please contact us at: careers@oxfordshire.gov.uk