Total 219 Manager level Customer Service job vacancies in Durham, North Carolina

05th November,
Join a supportive and friendly team working together to make a real difference not only for the people we care for, but also each other SCC have an exciting opportunity for an experienced leader, in the new role of  Regional Clinical Support Manager - West,  to provide assistance in ensuring the delivery of high-quality care and compliance with accreditation standards across multiple Residential Aged Care Homes located in the Western Downs region. What can Southern Cross Care offer you?

Competitive salary package benefit of NFP salary sacrifice options
Hybrid work environment
Financial support programs
Supportive organisation with great staff culture
Ongoing individualized training and mentoring programs
Employee Assistance Program for employees and their families
Purpose driven organisation making a real difference
About the role Working collaboratively with the Regional Operations Managers, in this role you will 
... Click here to view more detail / apply for Regional Clinical Support Manager ? West

The incumbent is a first level-nursing manager for Ambulatory Care in Community Based Out-patient Clinics (CBOC) or Health Care Center. He/she functions under the direction and guidance of the Chief Nurse (CN) in providing clinical and administrative leadership. He/she uses the nursing process to achieve identified goals for the Health Care System as a nursing leader.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards

• The NM holds responsibility for implementation of the Vision, Mission, and Values of the Fayetteville NC VA Coastal Health Care System within his/her defined areas of responsibility.
• He/she is fully engaged in the administrative and clinical nursing practice characterized by both increased complexity of clinical decision making and enhanced skills in nursing management/leadership.
• He/she provides leadership in the day-to-day operations and input as an influencer in the strategic planning process for the attainment of organizational goals.
• The NM keeps staff informed of Clinical/Administrative goals through facilitating both vertical and horizontal communications in a timely manner.
• The incumbent provides timely information regarding emergencies, unusual occurrences or issues impacting nursing practice or operations to the Chief Nurse, Deputy Associate Director Patient Care Services and/or the Associate Director of Patient Care Services
• He/she provides direct supervision of nursing personnel in their defined area of responsibility and evaluates their performance and competency.
• The incumbent is knowledgeable concerning the counseling/disciplinary process; works closely with the Human Resources representative and seeks assistance as needed keeping their supervisory abreast of actions
• The NM is responsible for all issues affecting nursing including, but not limited to: standards of practice, credentialing, training, functional statements, position descriptions, proficiency reports (timely and complete), performance appraisals (timely and complete), ensuring staff follow policies, procedures, and protocols. May be called upon to edit, format, update the same as required.
• He/she ensures/supervises appropriate orientations, educations, and continuing professional development of nursing personnel
• The NM assumes responsibility for staffing and scheduling of permanent and supplemental nursing staff, ensuring all assignments reflect appropriate utilization, compliance with staffing guidelines, and the Joint Commission Standards.
• The NM is fiscally responsible and participates with the Chief Nurse in planning and monitoring the budget including overtime expenditures/trends
• He/she allocates available resources to promote efficient, effective, safe, and customer focused care. The incumbent serves as a role model coaching and supporting staff in critical thinking in professional nursing practice. He/she fosters an environment conducive to learning and provides educational experiences for nurses.
• The NM facilitates an environment of interdisciplinary collaboration and collegial relationships; promotes peer review.
• The NM has a responsibility to ensure an environment conducive to retention / recruitment of highly competent nursing staff of diverse backgrounds. He/she directs practice according to established policies, standards of care, and standards of practice. He/she monitors/ ensures nursing practice and operations are compliant with all applicable local, VlSN, and/or State/National standards, policies, statutes and regulations.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday;
Duty hours: 8:00am -4:30pm
Compressed/Flexible: Not available
Telework: Not applicable Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $104,183 Per Year (VN 00)

Job No:
North QLD
Permanent Full Time
Call Centre, Insurance
Pay Band 6













Permanent role
Exciting opportunity to play a lead role in the opening a new regional site for the Suncorp Group
Contribute to a strong collaborative and supportive culture
Collaborate across the AAMI, Suncorp & GIO National Centres to build consistency of operations and that best practice is applied to the day-to-day running of our inbound contact centres
Work from home and office
Townsville location opening early

The purpose of this crucial role is to be the Contact Centre Manager in our new Townsville regional hub for the Suncorp Group. This role sets the tone and culture for our business and




... Click here to view more detail / apply for Contact Centre Manager

Job Description


Are you in North Brisbane and looking for a new job where you can:

Make a real difference in someone's life
Help shape the future of young people in the local community
Show your passion and build connections that can last a lifetime

The Opportunity We are looking for passionate Senior Youth Workers and Residential House Managers to work directly with young people who are vulnerable and in need of assistance. You will be the person in their lives to help them build life skills, healthy attachments, and most importantly be there for them when they need you the most. You will work through tough times and challenges together, knowing that the ultimate outcome is guiding them to live a fulfilled and independent life. Advocating for a young person's sense of belonging while encouraging their independence is

... Click here to view more detail / apply for Residential House Manager (Out of Home Care) ? North Coast

Service Care Solutions are recruiting a Registered Manager for a Residential Care Home in Selby Yorkshire.

Salary: £55,000 per annum
Hours: 40 hours per week, full-time Monday - Friday

As the Registered Manager, you will play a key role in ensuring the highest standards of care and safety are maintained while supporting a compassionate and effective service. Your responsibilities will include:

• Leading the service to meet and exceed CQC standards, ensuring safety, excellence, and high-quality care across all areas.
• Overseeing the induction, training, and development of new staff, promoting the re-enablement principles to support individuals in maintaining independence.
• Setting clear expectations for staff to ensure consistent service excellence, performance, and knowledge.
• Managing service operations, including planning, work allocation, and maintaining accurate documentation.
• Handling safeguarding issues, complaints, and concerns, ensuring they are addressed promptly and effectively.
• Ensuring compliance with policies, procedures, and regulations, including health and safety, dignity, equality, and confidentiality.
• Using performance data and reports to drive quality improvement and implement recommendations for service growth and efficiency.
• Collaborating with senior managers to develop and maintain the service's continuous improvement plans and risk management processes.
• Promoting the service to referrers, partners, and stakeholders, cultivating effective working relationships to support business growth.
• Leading assessments for new service users, developing and reviewing care plans to meet their goals and outcomes.

The home is a wheelchair-accessible care home located in a peaceful residential area in Selby. We are a dementia-friendly home, providing care for up to 31 individuals in a vibrant and supportive environment. Facilities include 15 ensuite rooms, accessible bathrooms, and areas for outdoor enjoyment.

Qualifications & Experience Required:

• A relevant degree or equivalent qualification (i.e. NVQ 4/5 in Healthcare Management).
• Previous experience as a Registered Manager with strong operational and organisational management skills.
• Experience in leading teams, conducting appraisals and supervisions, managing budgets, and using rostering software.
• A proven track record in achieving full CQC compliance and leading services through inspections.
• Creative problem-solving skills and a passion for delivering high-quality care.
• Highly motivated to ensure the service remains efficient, safe, and of the highest standard.

If you're ready to make a difference in a well-established care home and lead a dedicated team, apply today!

Join our team in Milestones Early Learning Armidale!
Join our team in Milestones Early Learning Armidale!
Support our experienced Centre Manager and friendly team by leading the way in early childhood education - where every child's journey matters!
We are seeking a passionate and experienced ACM for our 90-place centre
Affinity Advantages

50% discount on childcare fees from your first day.
Scholarships for Bachelor or Master's degree in early childhood education.
Extensive training and development opportunities, with 50% of our promotions from within.
Access to Affinity Learning Academy fully funded and accredited Leadership and Management courses, to advance your career.
Career progression opportunities to work towards a management role e.g. Centre Manager/ Senior Centre Manager/ Area Manager/ Quality Advisor.
30% discount on 12-month membership with Goodlife or Fitness First.
Benefit from wellbeing initiatives with partners like TELUS Health, Bupa insurance benefits, and discounts
... Click here to view more detail / apply for Assistant Centre Manager

About The Role
Are you a positive role model with excellent leadership skills, where respect and dignity are at the centre of your values? Are you looking for the next step in your care career? If so, then this could be an ideal opportunity for you….
HC-One will support you to take your career to the next level. In return for your hard work, dedication and commitment, we will provide you with everything you need to move forward and take the next step to Care Manager and beyond. With your previous care experience, you will be leading our care team to provide personalised care, meeting and exceeding our resident’s expectations.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Manager we will invest in you and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family.

Customer Service Team Leader
Division: Boral Resources QLD P/L
Department: CONCRETE QLD
Work type: Permanent - full time
Location: Townsville & Northern QLD



Your next opportunity
Are you ready to lead the charge in transforming customer service operations? We're seeking a dynamic Team Leader to spearhead the creation and implementation of cutting-edge systems and processes for our Customer Service Centre. In this pivotal role, you'll oversee incoming calls for Townsville Concrete Plants while shaping the foundation for future expansions to include more of our Regional Queensland sites. This is your opportunity to drive meaningful change and deliver exceptional customer experiences.
Ready to make an impact? Join us and be part of this exciting journey!
Your day will involve:

Establishing a Regional Call Centre: Lead the development and implementation of a call centre servicing regional Queensland,



... Click here to view more detail / apply for Customer Service Team Leader

Residential Services Manager, VMCH Bundoora Aged Care
Job no: Work type: Full time Location: Bundoora Categories: Aged Care


Full-time role at VMCH Bundoora
Take ownership of operations at a 91-bed residence home with a memory support unit
Competitive salary with NFP salary packaging benefits

About the role
As a Residential Services Manager at Bundoora Aged Care Residence, you will utilise your experience in a similar role to provide leadership and efficient operational management, so that our residents always receive the best care possible.  Working closely with the General Manager, you will also be responsible for the performance of the facility with regards to budget management, employee engagement, quality assurance and clinical care. 
VMCH Bundoora is a dementia-specific aged care facility, offering 13 memory support rooms designed to provide specialised care and support for

... Click here to view more detail / apply for Residential Services Manager, VMCH Bundoora Aged Care

Do you have a passion for football and sport? Our client are top of the league when it comes to 5-a-side with 43 football centres throughout the UK. Not all 5-a-side pitches are created equal which is why they have all-weather 5-a-side arenas just like Europe’s top clubs!

We are currently looking to recruit an assistant manager for our clients leading football centre operation. This full time 40 hours a week position.

Responsible for

Assisting with the day-to-day management of the entire complex and supervision of all staff. The positionentails working a flexible shift pattern to provide management cover at all times.

Purpose of Job

To provide a quality, effective and efficient service to users of our clients facilities and to assist the GeneralManager to develop sales and marketing plans to promote and maximise income opportunities. Work with the generalManager to develop & execute operational & sales plans to promote operational excellence and maximiseincome potential.

The Candidate

The ideal candidate will have the following:

· Excellent interpersonal and communication skills – you will need to build a good rapport with customers, team captains, local schools and football coaches.

· Organisation and management skills– you will be responsible for a range of internal staff from reception to referees, as well as working towards sales targets.

If you are currently the assistant manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you!!

Company Culture
Working with an organisation who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
As a Clinical manager you will be working collaboratively within the leadership team within this medium aged care service within the North Coast region of Tasmania!
You will thrive leading your team, providing them with the motivation & continuous development required to be able to perform their duties, whilst ensuring every residents clinical care needs are met & maintained in line with care planning
... Click here to view more detail / apply for Clinical Care Manager

Customer Experience Team Leader
We all know and love the Adore Beauty Train - and CS has long been called the engine room of the business. Now, were looking for a new conductor! If you know what makes the CS team toot their horn and how to lead them down the right (railway) track, then jump on board and become the new Customer Experience Team Leader.  
The Role
To provide  outstanding customer experience to our customers and  lead the customer experience advisors on a day-to-day basis, ensuring all quality standards are being met and channels are managed, through regular audits. This will be a Monday - Friday role working between 8am - 6pm (as the roster permits) 
Day to day responsibilities

Approaching all work with a customer focused solutions lens
Contribute to rostering to ensure appropriate resources for channel needs
Evaluate customer
... Click here to view more detail / apply for Customer Experience Team Leader

Company Culture
Working with an organisation who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
As a Clinical Manager you will be working collaboratively within the leadership team within this medium aged care service within a beautiful location of Tasmania.
You will thrive leading your team, providing them with the motivation & continuous development required to be able to perform their duties, whilst ensuring every residents clinical care needs are met & maintained in line with care planning & industry
... Click here to view more detail / apply for Clinical Care Manager

Melbourne Tractors is a leading supplier of new and used construction and earthmoving equipment, with branches located in Somerton and Dandenong, Victoria. A family-owned company that is successfully operating from 4 locations around Victoria with branches at Somerton, Dandenong, Ballarat, and Terang for over 30 years.

Melbourne Tractors is the authorised dealer for Kobelco Excavators, New Holland Construction, ASV Positrack Loaders, Merlo Telehandlers, MSB Hammers, KenBuilt and Digga Attachments. We stock everything from track loaders, wheel loaders and skidsteer loaders to compact and heavy excavators, backhoe loaders and telehandlers.

We are seeking highly qualified Customer Service Manager to join our success-driven team at our Meltrac Machinery Branch in Terang, Vic on a full time and permanent basis.

Key Responsibilities include but are not limited to:
Develop and review policies, programs and procedures concerning customer relations and goods and services provided
Maintain good customer relationships
Oversee and assist with customer queries and concerns
Oversee and assist with the day-to-day customer service function including phone and email support
Process customer and supplier invoices (recipient created) using company specific software
Provide customer summaries and reports using company specific software and excel
Provide efficient business–focused customer services and respond proactively to verbal and written enquiries, in an accurate and timely manner.
Liaise with other organisational units, service agents, contractors, and customers to identify and respond to customer expectations
Maintain business records
Plan and implement after-sales services to follow up customer satisfaction, ensure performance of goods purchased, and modify and improve services provided
Account reconciliations
Ensure the company’s policies, procedures and standards are adhered to
Report and collaborate with senior management to promote growth with customers and suppliers

To be considered for this role, you must have
Excellent customer service relations experience
Excellent working knowledge in Microsoft Office (Outlook, Word, Excel)
Demonstrated excellent time management skills including the capability to understand and set priorities, and achieve results in an environment of high volumes workloads and tight deadlines.
With proven high level of professionalism, discretion, and confidentiality
Strong communication and reporting skills
Must be able to work independently or as part of a team
Great interpersonal skills.

If you possess the qualities and skills required for this role and you feel this job is for you, please apply now!
Salary: Between $70,000 and $75,000 per annum + Super

28th October,
Join Our Team at Tenterfield Care Centre as a Care Manager! Discover the charm of Tenterfield, an unspoilt gem, and be part of our dedicated team while taking your career to the next level.      What's in it for you:

Competitive Remuneration


Annual salary based on relevant experience (subject to approval)
Plus, 11.5% Superannuation


Tax Benefits: Not-for-Profit Salary Packaging


Tax-free benefits up to $15,900
Plus, a $2,650 Meals & Entertainment Card


Visa Sponsorship


Fast-track entry to Australia for the right candidate
Upfront family VISA costs covered (valued at $33,000)


Comprehensive Well-being Support


Dedicated relocation assistance
Integration into a vibrant new community
Access to an Employee Assistance Program (EAP)
Corporate discounts from Medibank


Career

... Click here to view more detail / apply for Care Manager