Total 48 Manager level Customer Service job vacancies in D08 Little India

• Oversee for casuals to fulfill client's requisition
• Dealing with schedule changes, casuals call-ins, and other staffing issues
• Conduct interview for new casuals
• Training and coaching as needed to ensure everyone is performing their job properly
• Resolving disputes
• Managing projects as assigned and organising teams to assist in these efforts

Roles & Responsibilities

• 3 years of massage experiences preferred
• Hardworking & Active
• Develop staff schedules, manage payroll, and ensure adequate staffing levels to meet demand.
• Recruit, train, supervise, and evaluate staff including therapists and receptionists.
• Implement and enforce policies and procedures to maintain compliance and standards.
• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Monitor sales performance and implement strategies to increase revenue and profitability.
• Able to provide treatment according to company operating procedure and service standard.
• Ensure compliance with health, safety, and sanitation regulations and standards.
• Manage appointment and keep on time
• Responsible for house keeping , maintenance and cleanliness at all times.
• Need to have a good attitude and attentive to what customer need at all time
• Maintain self discipline on personal hygienic and cleanliness at all time
• Must be presentable and willing to learn and upgrade
• Present a warm , gracious and professional qualities to all customer and staff

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

Education: Minimum Diploma in Engineering (any specialization)

License: Must hold a valid Singapore Class 4 Driving License

Experience: At least 10 years of work experience in the Singapore construction sector

### **Key Responsibilities**

- Oversee and manage engineering service operations on-site, ensuring projects meet quality and safety standards

- Lead and coordinate with construction teams to complete projects on time and within budget

- Ensure compliance with all relevant construction regulations and safety standards

- Develop and implement processes to optimize operational efficiency and project outcomes

- Provide guidance and support to team members for effective problem-solving and performance improvement

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### **Terms and Conditions**

1. **Accommodation**: Candidate must agree to stay in the company-provided lodge.

2. **Availability**: Candidate must be willing to work beyond regular working hours when required.

3. **Probation Period**: The initial three months will be a probation period, during which performance will be evaluated for permanent status.

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### **Skills and Competencies**

- Strong knowledge of construction engineering standards and project management practices

- Excellent leadership and communication skills, with the ability to manage and motivate teams

- Problem-solving abilities to address on-site issues quickly and effectively

- Familiarity with construction safety regulations and a commitment to maintaining a safe work environment

Roles & Responsibilities

Key Responsibilities:

• Operations Management: Oversee the daily operations of the beauty center, including scheduling appointments, managing staff, and ensuring smooth service delivery.
• Staff Management: Recruit, train, and supervise beauty therapists, estheticians, and support staff. Conduct performance evaluations and provide ongoing training and development opportunities.
• Customer Service: Ensure a high standard of customer service is maintained. Address client inquiries, complaints, and feedback to enhance the overall experience.
• Financial Management: Manage the center’s budget, monitor expenses, and ensure profitability. Handle cash management, invoicing, and financial reporting.
• Sales and Marketing: Develop and implement marketing strategies to promote services and products. Analyze sales data and customer trends to maximize revenue opportunities.
• Inventory Management: Oversee inventory levels of beauty products and supplies, ensuring adequate stock and maintaining vendor relationships for supply procurement.
• Compliance and Safety: Ensure compliance with health and safety regulations, industry standards, and company policies. Maintain a clean and hygienic environment.
• Service Development: Stay updated on industry trends and emerging treatments. Introduce new services and promotions to attract and retain clients.

Requirements:

Education and Qualifications:

• Education: A degree or diploma in business management, cosmetology, or a related field is often preferred.
• Certification: Relevant beauty therapy or management certifications may be required, depending on the services offered.

Experience:

• Proven experience in a managerial role within the beauty or wellness industry is essential.
• Experience as a beauty therapist or esthetician may be advantageous.

Skills:

• Leadership Skills: Strong leadership abilities to motivate and manage a diverse team effectively.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients, staff, and vendors.
• Customer Service Orientation: A strong focus on providing exceptional customer service and addressing client needs.
• Financial Acumen: Understanding of budgeting, financial reporting, and business operations.
• Sales and Marketing Skills: Ability to create and implement effective marketing strategies and promotions.
• Problem-Solving Skills: Strong analytical and problem-solving skills to address challenges and improve operations.

Personal Attributes:

• Passion for the beauty and wellness industry with a keen eye for trends and quality.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Ability to work in a fast-paced environment and adapt to changing demands.

Working Conditions:

• The role may require working flexible hours, including evenings and weekends, to accommodate client schedules.
• The Beauty Centre Manager typically works in a salon or spa environment, which may involve standing for extended periods and engaging directly with clients and staff.

Job Description: Operations Manager at Movement & Sports Medicine Centre (MSMC)

At Movement & Sports Medicine Centre (MSMC), we are at the forefront of revolutionizing fitness and wellness in Singapore, offering exclusive, research-driven programs tailored to individual needs. We are looking for a proactive and dynamic Operations Manager to ensure the smooth daily running of our studio and help us maintain our high standards of service.

Key Responsibilities:

- Ensure all venues and equipment are well-maintained, safe, and ready for use.

- Regularly inspect and arrange repairs or replacements to maintain high service standards.

- Manage class and client bookings to prevent scheduling conflicts.

- Ensure smooth communication with clients about their appointments and schedule changes.

- Interact with clients to understand their fitness goals and help plan customized exercise schedules.

- Provide a personalized, client-focused experience that reflects MSMC’s commitment to innovation and wellness.

- Assist the Director in coaching sessions, providing additional support to clients during lessons.

- Learn and apply MSMC’s unique fitness routines and methodologies.

Qualifications & Skills:

- Proven experience in operations or facility management, preferably in a fitness or wellness setting.

- Strong interpersonal skills and the ability to manage client relationships.

- Good organizational skills and attention to detail in managing schedules and resources.

- Interest or background in fitness, health, or wellness will be an advantage.

ASSISTANT MANAGER (CLUBHOUSE OPERATIONS)

Work location: Tessensohn Clubhouse (nearest MRT Farrer Park)

As an Assistant Manager (Clubhouse Operations), you will report to our Director (Clubhouse).

Responsibilities:

• Assist Director (Clubhouse) in the maintaining the operations of the entire Clubhouse in the following areas :

1. Jackpot Room
2. Front Office Reception
3. Tenants Management
4. Ad-hoc Development and upgrading works
5. Swimming pool (outsourced)
6. Security (outsourced)
7. Cleaning (outsourced)
8. Horticulture (outsourced)

• Supervise various groups of staff to ensure daily smooth operations of the Clubhouse and facilities.
• Supervise and monitor works of term contractors.
• Inspect and check the Clubhouse premises.
• Plan and ensure works are carried out as per the maintenance schedule.
• Assist Director (Clubhouse) in preparing monthly reports and annual budget.
• Assist in preparing tender specifications for upgrading projects and co-ordinating with the suppliers and contractors.
• Assist in the recruitment and training of new staff.
• Undertake any other tasks as assigned from time to time.

Requirements:

• Minimum Diploma in Business/Marketing/Facilities Maintenance/Building or with at least 3 years of relevant working experience.
• Minimum 3 years’ experience in managing people a group of staff.
• Able to work independently, resourceful, and self-motivated.
• Excellent leadership, organizational and multi-tasking skills
• A team player with a customer-oriented approach.
• Enjoy working in outdoor environment.
• Able to work during weekends and public holidays.
• Valid Class 3 driving licence will be an advantage.
• Proficient in MS Office.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries, and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends/intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan, and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience in healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result-oriented with a strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors' events etc.

We are one of the anchor operators in delivering primary care service to migrant workers and this clinic is now looking for a Clinic Manager to perform the following (but not limited to) duties;

• Working together with the Ops Manager to ensure smooth day-to-day operations of the clinic.
• Oversee the management of the Primary Care Plan, such as attending to customer feedback, enquires, purchase, enrolment, termination and etc.
• Enhance quality control and ensure processes and workflow are constantly improved to ensure work efficiency.
• Manpower planning and rostering.
• Ensure sufficient clinic general and medical inventories.
• Ensure the clinic complies with all the relevant regulations.
• Working closely with the relevant authorities, such as the Ministry of Manpower (MOM), and the Ministry of Health (MOH).
• Preparation of reports and other administrative duties.
• Will be involved in managing satellite clinics.
• Any other ad-hoc duties assigned

Requirements:

• Minimally a diploma in Business Management or related fields.
• Minimally 4 years of relevant experience, preferably in a clinic setting. Applicants with strong profiles may be considered for a senior role.
• Good interpersonal skills and strong leadership qualities
• Positive, self-motivated, and results-driven.
• Tech-savvy

1. Operational Management:

• Daily Operations: Oversee the day-to-day operations of the fitness centre, ensuring everything runs smoothly and efficiently.
• Facility Maintenance: Ensure the facility, including equipment and amenities, is well-maintained and in good working order.
• Health & Safety Compliance: Implement and enforce health and safety standards, including regular inspections and emergency procedures.

2. Staff Management:

• Recruitment & Training: Hire, train, and manage staff, including fitness instructors, administrative personnel, and support staff.
• Scheduling: Develop staff schedules and ensure adequate coverage during peak times and special events.
• Performance Management: Conduct performance reviews, provide feedback, and address any issues related to staff performance or behavior.

3. Customer Service:

• Member Relations: Address member inquiries, concerns, and feedback to ensure high levels of customer satisfaction.
• Membership Sales: Oversee membership sales, renewals, and retention strategies. Work on increasing membership numbers and managing promotions.
• Program Development: Develop and manage fitness programs, classes, and events that meet the needs and interests of members.

WE ARE HIRING FOR MANAGER TO OVERSEE THE BEAUTY CENTRE, ABLE TO HAVE MANAGING ABILITY, GOOD KNOWLEDGE OF BEAUTY WORK, BEAUTY PRODUCTS, AND GOOD COMMUNICATING SKILLS

GOOD TO HAVE AT LEAST 2-3 YEARS OF MANAGING EXPERIENCE AND GOOD LEADING SKILLS

TO BE ABLE TO MANAGE A GROUP OF STAFF AND OVERSEE THE OUTLET SALES

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

Job Description:

1.⁠ Perform a technical evaluation of various RFQs and advise service coordination teams accordingly.

2. ⁠Responsible for increasing Electromek’s market share in the maritime industry in Southeast Asia.

3. Relationship Management with existing customers and acquiring new customers.

4. Conduct or attend various Technical Seminars / Networking Events on behalf of ElectroMek Marine and educate the audience on the Products and Services offered by the company.

5.⁠ ⁠Frequent Visits to existing and new Client offices for meeting Vessel Managers and Purchase dept in and around Southeast Asia.

6.⁠ ⁠Coordination for RFQs received from clients for Quotation, arrangements, and

delivery for Supply and Services.

7.⁠ ⁠Relationship Management with existing Service Partners and building new partners

around the world.

8.⁠ ⁠Coordination for Jobs being carried out overseas and providing timely updates to the vessel managers.

9.⁠ ⁠Regular updates from onboard engineers to keep the office internally advised.

10.Follow up on the complete Quote to Cash cycle.

Essential Requirements:

1. 7-10 years experience in technical sales in Shipping.

2. An existing network of contacts among various ship managers/owners in and around South East Asia.

3. The Candidate must have a proven track record in Business Development.

4. Must have a degree in Marine / Mechanical engineering from a reputable institute.

5. Must have worked onboard vessels in the capacity of watch keeping Engineer for 3-5 contracts.

6. Fluent in English (written & verbal).

7. Must have a “Hunter” attitude toward bringing in new businesses while “Farming” the existing ones.

8. Should be comfortable making cold calls .

Desirable Requirements:

1. MBA degree will be an added advantage

2. Good analytical skills

The Case Management programme provides case management and counselling services for up to 14 months for both Community-Based Programme (CBP) and Direct Release (DR) prison-referred clients.

Assistant Case Manager is responsible to perform all the administrative duties of the CMS programme such as handling of client data, submission of relevant reports and statistics and providing support for events and activities.

Programme Support

· Liaise with Prisons to update and maintain the referral list and for the submission of required reports

· Update and maintain client databases

· Vet and compile monthly statistics and payment submissions

· Prepare materials necessary for the various activities associated with the programme

· Perform secretarial support during meetings

· Attend to walk-in and call-in (non-CMS) clients on a preliminary basis

· Conduct initial interview to assess needs of (non-CMS) clients

· Accompany and support case managers for home visits with clients/ family members

· Carry out other duties assigned by the Head/SCM of CMS

Event and Activity Management

· Coordinate and facilitate various activities for clients, such as community service events and family programmes.

· Provide administrative support when liaising with various organisations/agencies

· Prepare materials for the various events/activities

Note: SACA has flexi-work arrangements in place.

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends / intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience from healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result oriented with strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors event etc.