Total 7 Manager level Customer Service job vacancies in Cwmbran, Torfaen, np44 3aw

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Assistant Service ManagerTorfaen37 hours per weekWhat you will be doing Working alongside the Service manager to ensure a safe service for the people we support and our colleaguesTo support the Service manager to ensure the service is compliant in line with legislation, Cartrefi’s policies and procedures and to ensure quality standards.To provide leadership and management to the team, monitoring performance and engage with supervisions, appraisals and team meetings.To develop, promote and ensure the effective delivery of person centred, outcomes-focussed support to service users.To Respect, Safeguard and Enable each person as an individual with the right to expect autonomy, choice and privacy.To manage the service in the absence of the Service Manager and report to the Area manager/on call manager where appropriate.Undertake support duties in line with the needs of the people we support. Working shifts as directed by the rota including sleep ins and waking nights as required.Commit to own personal development, attending training when required and seeking development opportunities What you will needGreat communicationExperience supporting adults with learning disabilities in a social care settingQCF Level 3 in Health and Social CareTo be passionate about supporting people to live an enriched life and fulfil their potentialKnowledge and understanding of the principles of confidentiality and privacyA good understanding of health and safety legislation and management in a social care settingA working knowledge and understanding of the Care Council for Wales Code of PracticeExcellent IT skillsFlexibility to work shifts and provide cover as requiredA full clean driving license and willingness to travel for meetings and training. Our MissionTo build a better future by focussing on people with learning disabilities and their families in Wales. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work.Our ValuesWe have made a promise to the people we support, setting out our commitments to them and how they can expect to be supported.HonestyTrustKindnessRespectWellbeing

C4 is a specialised 31 bedded unit caring for patients with a range of acute and chronic respiratory conditions. It comprises of 8 monitored high care beds to deliver more intensive nursing care at a ratio of 1:2 using state of the art equipment. Our highly skilled nursing team is trained in non-invasive ventilation, tracheostomy care and chest drain management and is are looking at developing much further in our skills and knowledge. We are committed to exploring innovative ways of working to enhance patient experience. We know that our success depends on the commitment and dedication of our staff and we aim to recruit and retain the best staff possible. We want Aneurin Bevan University Health Board to be an enjoyable and fulfilling place to work. We know that feeling valued at work has a positive impact on both staff and patients and our Values and Behaviours Framework highlights our commitment to this. This is a dual role, where clinical and managerial combine, it will allow you to develop in both directions running not just the high care unit but assisting to run the ward. You will be expected to work as part of the Multidisciplinary Team on the Unit and be actively involved in providing high standards of quality care. You will also be expected to demonstrate a high level of nursing assessment and clinical care skills by supporting band 5 registered nurses and 2 HCSWs in their professional development within this dedicated environment. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Interviews will be the week of 4/8/24

(Closing date for applications is midnight (23:59) on Sunday 1st September, this advert will be updated.)Permanent position with potential for a secondment opportunity.
We have an exciting opportunity for a motivated and conscientious Business Support Manager to join our Senior Leadership Team. We are an established Federated school, and you will play an integral role in its continued growth and future development. Our Federation includes two of Wales's most ambitious and dynamic primary schools. We seek a motivated, flexible, and friendly team player with excellent organisational skills to undertake the Federation's day-to-day business management functions. The successful candidate will lead our business support role, focusing on income generation and budget management and supporting us to fulfil our ambitions for all of our learners. You will become a member of our senior leadership team and play a key part in changing the lives of our 750+ children. We believe that in everything we do: We grow thriving, successful learners We lead our people to excellence and We change our community and our country for the better The successful applicant will fit our culture and ethos well and significantly impact our schools and the wider community. Flexible working hours, including the ability to work from home for a set number of days per week, will be fully considered. There is the potential for this role to run as a secondment opportunity. The working pattern will be 39 weeks of term time working plus two weeks of flexible non-term time working. We hope the challenge excites you. If you are ready to be empowered to work as a key member of our team, we look forward to hearing from you. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. This post requires registration with the EWC - Education Workforce Council You are welcome to submit your application in English or Welsh. Each application will be treated equally.
Closing date for applications: 23:59 on Sunday 1st September 2024. Shortlisting: Week commencing Monday 2nd September 2024. School visit and meet the leadership team: Thursday 5th September at 9:00am. Interviews: Week commencing Monday 9th September.

( DRIVER ESSENTIAL)
We provide support to people with learning disabilities, mental health needs, older people, people with Autism and physical disabilities, across Wales. We do that in a number of ways from providing 24-hour support within their own homes, to providing shorter, more focused support to assist with individual tasks or care needs, which are often determined in conjunction with Social Services. The people we support, and their families are at the support of what we do so we are looking for individuals who have the right skills, experience and ability to provide a high quality of support and care to really make a difference.
Our Assistant Service Managers work alongside the Service Manager and the Team, assisting and enabling the Manager and Team to assist the people we support within their home and also in the community. Do you have experience in a Care and Support role and the desire to take the next step in your career in supporting our teams to make a difference?
What we can offer you: £ £24,203.92 - £24,665.68 (Pro rata Depending on choice of Salary below)
· £12.58 - £12.82 Flexible rate choose what suits you benefit option - 20 days annual leave (plus statutory) rising to 25 after 5 years + Bank Holidays in lieu or Lower rate 25 days started rising to 30 after 5 years.
45p per mile when using your own vehicle to support individuals£60.00 per shift for working a sleeping in shiftenhancements for some bank holidaysOccupational sick pay.Enhanced Maternity leave after qualifying periodFully paid training and support to achieve QCF qualificationsEmployee Benefits Scheme offering shopping discounts, technology scheme and cycle to work schemesPaid social care registration feesPaid DBS on starting (conditions Apply) Company mobile phone.Access to Independent Employee Assistance Programme. DRAGONSAVERS (Credit union) savings schemeWHA private healthcare
Conditions and Qualifying period apply to the above.
What we expect from you:
A commitment to enabling people to live fulfilled and independent lives both within their homes and the wider community.A flexible approach to work and the willingness and ability to work mornings, evenings, weekends and also sleeping overnight at the service users homeA full clean valid UK driving license and a car with business insurance, as you will be required to use your car for work purposes.Have a commitment to work towards a QCF in Health and Social Care
Due to the nature of this work, we are required by legislation to obtain an enhanced disclosure from the Disclosure & Barring Service for all successful applicants.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Are you a highly motivated and ambitious manager?

Are you looking for an employer that will invest in you and develop your career further?

Are you looking for a business that is financially stable and has very exciting growth plans?

If so, then look no further!

As an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.

To be successful you should have:

a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
be passionate about customer service
evidence of inspiring and developing large teams
be willing to work nights and weekends
have ambition for success
Join our client as an Assistant Manager, in return you’ll get:

an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme
40-hour contract, plus additional pay for any extra shifts you work
the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly
50% off food when you are working
optional pension plan
28 days holiday
earn additional days holiday with length of service, up to five days
one in four weekends off
ongoing training and development, with the opportunity to fast track your career
free bowling / golf game vouchers every month
30% discount off food and drink for you and up to five friends
access to our clients Employee Assistance Programme (EAP) for you and your family
well-being training to support you in the workplace
opportunity to join the healthcare cash plan
financial long service awards
a £15 donation to Barnardo’s when you complete your induction
enhanced maternity, paternity, adoption, and shared parental leave benefits
flexible working, allowing you to have the perfect work life blend