Total 81 Manager level Customer Service job vacancies in Bristol, BS2 8BJ

Customer Account Manager

Bristol

We are seeking a dynamic and results-oriented Customer Account Manager to join our team. This hybrid role involves overseeing and nurturing relationships with key temperature-controlled customer accounts primarily located in West Wales, Newport, and Bicester. The role requires regular travel between depots and customer premises for face-to-face meetings, combined with some working from home.

The position of Customer Account Manager involves:

• Oversee and nurture relationships with our key temperature controlled customer accounts, primarily located in West Wales, Newport & Bicester ensuring their needs are met and expectations exceeded. (This is a hybrid role with some working from home)
• Travel between our depots and customer premises for face-to-face meetings, ensuring clear communication and understanding of requirements.
• Reporting directly to the General Manager, you will assist in the realisation of group strategies and drive an agenda of continuous improvement, solution optimisation and sustainability.
• Collaborate closely with operations managers to align strategies and ensure seamless customer service delivery.
• Conduct weekly calls/meetings with customers to review performance, address concerns, and explore opportunities for growth.
• Liaise with depot customer service teams to ensure timely and efficient resolution of customer queries and issues.
• Work closely with Sales and Business Development Manager to develop strategies for account retention and expansion.
• Facilitate the smooth onboarding process for new customer accounts, ensuring a seamless transition and alignment with their expectations.
• Collaborate with our partners to meet sales targets and maintain a customer-centric focus, leveraging collaboration and opportunities for mutual growth.
• Utilise Excel database to track account information, performance metrics, and sales data to inform strategic decision-making and identify areas for improvement.

Essential Skills required for Customer Account Manager:

• Proven experience in key account management, preferably in the logistics or transportation industry.
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers and internal stakeholders.
• Strong strategic focus and continuous improvement experience.
• Excellent organisational skills and attention to detail, with the ability to manage multiple accounts and priorities effectively.
• Working to deadlines.
• Solution driven and Flexible approach to your work.
• Able to work as part of a team and on own initiative.
• Highly proficient with MS packages to include, Word, Excel, PowerPoint and Outlook.

Why Gregory Distribution?

• Remuneration package worth between £50,000pa - £55,000pa, depending on experience. Plus company car allowance.
• Hours of work: Monday to Friday, from 08:00hrs to 17:00hrs.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme*
• Additional holiday purchasing scheme*
• Retail discounts with Hapi*

• Retail Trust Wellbeing Support*
• Opportunity to develop your career within an expanding business.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme*
• Christmas Savings Club*
• Black Circle Tyre discount*
• Leading industry qualifications*
• This vacancy is not entitled to the employee referral scheme.
• Free Uniform.
• Strong culture of teamwork.

So if you have the drive to be the best and want to be a part of a flourishing and ambitious company, apply now for this vacancy.

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

Interested applicants for the Customer Account Manager position should click the apply button below. For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

Senior Tax Manager

Location: Bristol

Contract: Permanent

Rate: £75,000 - £90,000

Hybrid Working

Start date: Flexible

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prestigious Accountancy firm based in Bristol for a Senior Tax Manager. This is an exciting opportunity for a Tax professional with 8 years of post-qualification experience to join a rapidly growing firm. If you are looking to build on your tax expertise, this position offers excellent career growth, a flexible remuneration package, and hybrid working opportunities.

Main responsibilities

• Manage and coordinate business tax compliance and advisory projects, ensuring high-quality service delivery.
• Build and maintain strong relationships with clients, managing expectations and fostering trust.
• Plan budgets, allocate resources, and oversee project progress to meet engagement objectives.
• Collaborate with cross-functional teams to deliver comprehensive tax solutions.
• Lead and mentor team members, fostering a supportive and growth-oriented work environment.

Candidate Requirements

• A university degree and at least 8 years (Senior Manager) of relevant experience in business tax.
• A CPA, CA, or equivalent certification in a relevant specialisation.
• Strong skills in leadership, organisation, analysis, and supervision.
• A proven track record of managing large and complex projects.
• A passion for learning and applying tax technology advancements.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Responsible to: Head of Year
Hours: 37.5 hours Term Time plus 10 days (0.9 FTE)
Salary: S22 - S26 FTE (FTE of £28,317 - £31,389)
Actual of £25,376 - £28,129 pro-rated
Start date: 6th January 2025 or as soon as possible thereafter
Contract type: 1 x Fixed term until 31st August 2024, and 1 x Maternity coverTrinity Academy is a highly oversubscribed free school that opened in 2019. We are a values based community that focuses on the learning of all students and staff, that cares deeply for our young people and each other and that is committed to co-curricular enrichment. Our stated goal is to be a +1 school for progress and as such, we are looking for two highly motivated, professional and well qualified pastoral leaders to join us in our mission.
Our pastoral support leaders are an outstanding group of people with a passion to see all young people succeed. In joining this team, you will play a key role in working with a wide range of students with varying degrees of need, to help them navigate and succeed in secondary school.
This job is suitable for someone who is looking for a career in education or working with young people. While experience of working in a similar field or role is preferable it is not essential. In all cases, training is available for the right candidate who wishes to develop their skill set. What is essential is the drive and determination that every student shall receive the support they need to be given the best chance to succeed; a person who is confident enough to evaluate current provision, identify areas we can improve and then implement the required improvements will be successful in the position. You will support in the behaviour of a specific year group and often have to work with students who find school difficult. Fundamentally you have to really care about students.
We have two vacancies; one to cover maternity leave and one on a fixed term basis until 31st August. Whilst we cannot guarantee, we are hopeful that some permanent positions will be available in September 2025.
What you will get from Trinity Academy:
The chance to join a growing organisation during an extremely exciting time, with the opportunity for development.
Membership to the Local Government Pension Scheme.
Employees can join our cycle-to-work scheme.
A 24/7 employee assistance programme which provides counselling, support and advice on a wide array of areas.
Considerable opportunity for career development both within the school and across the Cathedral Schools Trust.
We are committed to your professional development. As a growing school there is considerable opportunity for career development both within the school and across the Cathedral Schools Trust.
Applications are welcome from both new and experienced psls with the vision and ability to work in an outstanding department.
If you would like to find out more about the school including FAQs, please visit the school website.Please read further documents for further details about the role including the job description and person specification.
Please note that we will only consider applications through iTrent and will not consider CVs so please ensure that your supporting statement on the application meets the requirements of the person specification. We encourage you to be succinct and to restrict your supporting statement to no more than four pages in length.
Closing date: 2nd December 2024
Interviews: 10th December 2024
Due to the high levels of applications for roles at Trinity, we are unable to register receipt of applications. Candidates will be contacted if they are successfully shortlisted for an interview. If you have not heard from us by the interview date, unfortunately you have been unsuccessful on this occasion.
We reserve the right to appoint before the deadline for an exceptional candidate.
We are committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. All posts at Trinity Academy are subject to pre-employment checks including, but not limited to, initial and periodic enhanced level checks with the Disclosure and Barring Service.
The school may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media account names/handles, as part of the interview process.
The safeguarding responsibilities of the post include:
Commitment to safeguarding and promoting the welfare of children and young people.
The post is exempt from the Rehabilitation of Offenders Act 1974. The school is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
Cathedral Schools Trust is an equal opportunities employer and recognises the strength in diversity. Our schools have a wide range of cultural, socio economic and religious influences and we use this to ensure that we broaden our understanding of each other and the world.
Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups.
We are a life-friendly school and support our employees in achieving a balance in life and meeting their commitments beyond school.
For further information about our Recruitment and Safeguarding procedures, please refer to CST Recruitment, Selection and Disclosure Policy and CST Safeguarding and Child Protection Policy.

Customer Service Team Leader

Up to £35,000 | Fully Remote

We're looking for a skilled Customer Service Team Leader to join a thriving company and play a vital role in leading a high-performing team. The ideal candidate will bring strong proven people management skills, ideally gained in Insurance or Financial Services, with experience working in a Customer Services environment or a contact centre.

What You'll Do:

• Support and motivate your team to deliver outstanding service.
• Handle escalations and work towards first-time resolutions.
• Conduct one-to-ones, monitor calls, and provide coaching.
• Share best practices to foster growth and development.
• Use tools like Excel and PowerPoint to report and analyse performance.

What We're Looking For:

• Proven people management experience, including coaching and development.
• Background in financial services or insurance and experience in a contact centre within a management role.
• Calm under pressure with a strong focus on quality and organisation.
• Skilled in analysing data and reporting key insights.
• Passionate about customer service with excellent communication skills.

Why Join Us?

• Monday-Friday: no weekend work.
• Fully Remote working: the only exception would be one day a year for the company get together
• 25 days holiday pus bank holidays
• Many well-being benefits

Please apply today to be considered for this position!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

The post holder is responsible for co-coordinating appointments/RTT planning for the Breast Screening Service and supporting with rota co-ordination of clinical teams. (This includes the administration of medirota). You will also be responsible for the day-to-day co-ordination of the screening admin team. This post will be key in ensuring the efficient working of the department in maintaining clinics for outpatients. This in turn will ensure the department meets the Government targets in terms of women receiving a timely invitation for routine breast screening, recall for assessment and the onward RTT. In having responsibility for co-coordinating the clinical planning of the department the individual must have excellent communication skills in liaising with clinicians and in dealing with operational issues and day to day complaints that arise. The ideal post holder will be intelligent, hard-working and able to deal with pressure, as well as having an acute attention to detail and effective problem-solving skills. The post holder will also be responsible for accurately recording the annual and study leave requests of the clinical teams on the National Breast Screening System (NBSS) and ensuring cover provided where possible. The post holder will have responsibility for the day-to-day co-ordination of the screening admin team, ensuring efficient working practices are in place in order that all administration for the service is managed within the timescales and governance set by the National Health Service Breast Screening Programme. The post holder will also manage their annual leave entitlements and requests.

What skills and experience we're looking for

Our pastoral support leaders are an outstanding group of people with a passion to see all young people succeed. In joining this team, you will play a key role in working with a wide range of students with varying degrees of need, to help them navigate and succeed in secondary school.

This job is suitable for someone who is looking for a career in education or working with young people. While experience of working in a similar field or role is preferable it is not essential. In all cases, training is available for the right candidate who wishes to develop their skill set. What is essential is the drive and determination that every student shall receive the support they need to be given the best chance to succeed; a person who is confident enough to evaluate current provision, identify areas we can improve and then implement the required improvements will be successful in the position. You will support in the behaviour of a specific year group and often have to work with students who find school difficult. Fundamentally you have to really care about students.

What the school offers its staff

What you will get from Trinity Academy:

• The chance to join a growing organisation during an extremely exciting time, with the opportunity for development.
• Membership to the Local Government Pension Scheme.
• Employees can join our cycle-to-work scheme.
• A 24/7 employee assistance programme which provides counselling, support and advice on a wide array of areas.
• Considerable opportunity for career development both within the school and across the Cathedral Schools Trust.

We are committed to your professional development. As a growing school there is considerable opportunity for career development both within the school and across the Cathedral Schools Trust.

Commitment to safeguarding

We are committed to safeguarding and promoting the welfare of children, young people and adults. All staff and volunteers are expected to share this commitment. The post is subject to satisfactory completion of all vetting checks including the provision of two strong references and an enhanced DBS check.

Assistant Automotive Service Centre Manager required in Bristol.

- Starting salary up to £29-33,000 per annum with around £1,800+ additional annual bonus potential.
- Mon-Fri 8:30am-5:30pm and 1 in 2 Sat 8:30am-4:00pm.

Our client, one of the UK's largest automotive service centre/tyre retailers with multiple centres nationwide, is currently recruiting for an experienced Assistant Centre Manager in Bristo.

Reporting to the Centre Manager and working alongside a small workshop team, as an Assistant Centre Manager, your responsibilities will include:

- Assist the Centre Manager in the operation and daily running of the centre.
- Play a key part in achieving targets including key performance indicators.
- Maximising workflow through the workshop to achieve maximum efficiencies.
- Oversee the maintenance of stock values within the centre.
- Ensuring all Health and Safety requirements are adhered to.
- Implement and enforce company policies and procedures.
- Offer and deliver excellent customer service.
- Assisting with the training and mentoring of employees.

To be eligible you will need to hold commercial experience with a proven background within the automotive sector at a supervisory/management level. You will have the ability to lead and manage a team of individuals, the ability to demonstrate success in developing and maintaining a positive sales culture, a strong customer focus with the ability to encourage the team to deliver a consistent and positive customer experience, and experience in maximising sales whilst controlling costs, compliance with centre and management standards. A UK driving licence with minimal points is mandatory.

What's in it for you? For your hard work as an Assistant Centre Manager, our client is offering:

- Starting salary up to £29-33,000 per annum.
- Uncapped centre performance-related bonus scheme around £1,800+ per annum.
- Overtime is subject to availability and paid at a standard rate.
- 32 days annual leave allowance (including the bank holidays).
- Access to in-house training and development.
- Contributory workplace pension scheme alongside various other company benefits.
- Chance to work with the UK's fastest-growing tyre retailer.
- Working hours from 8:30am-5:30pm Monday to Friday and 1 in 2 Saturdays 8:30am-4:00pm.

If you are interested in hearing more about this Assistant Service Centre Manager job in the Bristol area, please contact Hamish Lowrie at Perfect Placement Today.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

Senior Project Manager (Adult Social Care Transformation)
Contract Duration: 6 months
Location: Bristol (hybrid working with some on-site requirements)
Hours: 37 hours per week
Rate: £500 per day (Outside IR35)

Bristol City Council is looking for an experienced Senior Project Manager to join them for a high-impact 6-month contract within the Adult Social Care Transformation Programme. This is an exciting opportunity to play a pivotal role in leading and managing change across Adult Social Care, delivering meaningful outcomes for residents of Bristol.

Role Overview

In the next phase of the Adult Social Care Transformation Programme, the successful candidate will be responsible for overseeing key project activities, ensuring alignment with council priorities, and ensuring robust delivery of complex change initiatives. You will manage resources, develop business cases, and support senior stakeholders in driving transformation.

Required Skills & Experience

• Experience in Adult Social Care: A strong understanding of Adult Social Care systems and current ASC-related legislation.
• Change Management Expertise: Proven track record in delivering transformation initiatives within the public sector, particularly in the context of Adult Social Care.
• Excellent Communication Skills: Ability to communicate effectively with a wide range of stakeholders, including senior executives, elected officials, staff, and the public. Experience in managing public consultations and other project communications.
• Business Case Development: Significant experience in options appraisal and developing business cases that are robust, persuasive, and aligned with organisational strategy.
• Procurement Knowledge: Familiarity with public sector procurement processes, including preparing tender documentation and delivering Social Value outcomes.
• Financial Acumen: Strong experience in managing budgets and delivering projects within financial targets, including forecasting and risk management.
• Stakeholder & Regulatory Management: Ability to secure necessary approvals and manage interactions with statutory and regulatory bodies.

Working Arrangements

This role will involve some on-site work in Bristol, particularly for key consultations and team planning sessions. We offer flexibility around hybrid working, with some remote working permitted depending on project needs.

How to Apply

To apply for this exciting opportunity, please submit your CV and a cover letter outlining your relevant experience and why you are the right fit for this role.

For more detail on theSevern Major Trauma Operational Delivery Network & Major Trauma Centre (MTC) Manager, please see the linked job description and person specification.

The CIOT team has three main functions: Hospital assessment CIOT offers assessment of all under 18s, including those who are not normally resident in Bristol or South Gloucestershire, who present at University Hospitals Bristol and Weston (UHBW) and North Bristol Trust (NBT) hospitals in crisis with self-injurious behaviours, suicidal ideation or psychosis as part of a mental health presentation Intensive Outreach CIOT offers an intensive outreach package of care to young people and their families/carers in CAMHS who are in crisis, at high risk of harm to themselves, at risk of Tier 4 admission and/or struggling to access and engage with locality CAMHS. Young people referred to CIOT require more input than locality CAMHS services are able to provide because of the level of risk they are presenting with. CIOTs aim is to offer a short term crises intervention to try and prevent further escalations in risk, offer a period of stabilisation to the young person and their network and prevent a Tier 4 admission. CIOT will also support young people and families and their locality teams with step downs from tier 4 units when there is capacity within the team to do so and if clinically appropriate. We will aim to offer in-reach work alongside locality to maintain relationships with young people and assist with care plans at the point of discharge. CAMHS 24/7 Emergency Response Line CIOT manage the CAMHS element of the AWP 24/7 response line that was set up in April 2020 as part of the national strategy to prevent ED admissions during the COVID-19 pandemic. CIOT takes calls from the children and young people, parents and carers in crisis 24 hours a day. The response line also takes calls from professionals who are concerned

To take management and leadership responsibility for the operational delivery of services within the designated service area. To manage the capacity of the service using established tools and techniques including entry and exit criteria, and highlight underlying issues to the CAMHS Head of Operations and Clinical Lead. To work closely with acute care colleagues to ensure seamless delivery of the pathway of services within the local area, addressing bottlenecks and working collaboratively to find solutions which improve patient flow and experience. To represent the Trust professionally and positively at all times, with staff, local partners, service users and carers. To contribute to the Integrated Business Plan for the Area and Local Delivery Unit (LDU) as part of the LDU delivery strategy and the Trusts overarching Integrated Business Plan. To deliver operational services in line with national, Trust and LDU strategic objectives and policies. To liaise with service users, carers, staff and partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments. To ensure involvement of the team managers in service area planning, delivery, choice, and governance including the maintenance of links with key groups/networks. To contribute towards the management of identified projects within the service area. To contribute to the maintenance of the Trust estate from which LDU services are delivered; engaging with services management structures to ensure facilities management, building maintenance, transport, medical devices and waste management objectives at Area and Service area levels are achieved. To join the CAMHS Management on-call rota and provide out of hours support to clinicians on management issues that require urgent escalation.

Who are Diligenta?

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Lead and inspire a team of Customer Service Representatives to achieve operational goals and deliver outstanding service. As a Team Leader, you'll oversee performance, foster team development, and drive results in alignment with business and client objectives.

Benefits:

• 33 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme.
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
• Apply to find out about our other benefits.

What you'll be doing:

• Plan and optimize team resources to align with business goals, ensuring efficient workload management within budgets.
• Regularly review team performance against objectives, identify variances, and take proactive action to meet targets.
• Manage, coach, and develop team members, addressing performance issues promptly and encouraging potential growth.
• Organize and plan team development based on business needs, ensuring members are well-equipped with the skills and knowledge required.
• Implement continuous improvements to enhance team efficiency and effectiveness, applying systems thinking in day-to-day operations.
• Lead the team through corporate changes, maintaining commitment to company strategy, customer needs, and business goals.
• Ensure adherence to company and legal standards to maintain consistent quality output.

What we're looking for:

• Proven people management experience.
• At least 2 years of customer service experience, ideally within financial services or life and pensions industries.
• Strong planning and organizational skills.
• Excellent communication and relationship-building abilities.
• Analytical and problem-solving skills.
• Understanding of processes, systems, and product knowledge.
• Awareness of commercial considerations and regulations.
• Knowledge of FSA compliance regulations to ensure no breaches.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification.

ABOUT THE ROLEAs Care Home Deputy Manager of a Barchester care home, you'll support the delivery of the quality care we're known for. Working closely with the General Manager and taking on leadership duties in their absence, you can expect to help with everything from ensuring care standards to motivating your team. You'll inspire a multidisciplinary team to make sure they help every resident to enjoy the best possible quality of life. That means leading by example and monitoring standards through regular audits, supervised clinical practice and checking our regulatory compliance. You'll set the highest standards and draw on your skills to develop and deliver strategies that will help you achieve your goals. ABOUT YOUTo join us as a Care Home Deputy Manager you'll need experience in helping residents with different health needs and a successful track record of managing safeguarding investigations and clinical risk assessments. We'll also look for some HR experience, a strong knowledge of sales and marketing and an understanding of budget management. Finally, you'll be compassionate, resilient and determined to deliver quality care in our engaging and energetic environment. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Nurse Mentor and Refer a Friend bonus schemes Offer to pay Tier 2 visa application fee for eligible nurses If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.