Total 9 Senior Executive level Customer Service job vacancies in Surat Thani, Mueang Surat Thani District

As a Senior Legal Support Specialist, some of your typical work assignments may include:

• Assisting managers, attorneys and works with Ethics Specialist in conducting the Commission's ethics advisory and training program. Assisting with handling large Freedom of Information Act (FOIA) and Critical Energy/Electric Infrastructure Information (CEII) production requests, which requires a general understanding of the FOIA and CEII statutes, case law, as applicable, and procedures.
  Working closely with attorney and paralegal staff to analyze, organize, and maintain voluminous FOIA and CEII documents that also consist of bate stamping, scanning, copying, and redacting voluminous information.
• Maintaining litigation and case tracking system for the Associate General Counsel. Maintaining listing of personnel cases pending in district courts or elsewhere.
  Maintaining Commission files where appropriate for litigation purposes. Tracking incoming FOIA requests, FOIA Appeals, and CEIIs, and ensure that due dates are entered and tracked.
  Assisting attorneys with preparation of hearing records for submission to government agencies, including the EEOC, MSPB, district and appellate courts. Assisting with ethics training including providing the necessary training material and ensures that new employees sign in, sign and return acknowledgement forms, and receive required financial disclosure forms. Entering timely updates the office calendar with the due dates to ensure that staff members are meeting those dates.
• Preparing communications for distribution within GAL and outside OGC. Communicating and working closely with attorney and paralegal staff. Preparing the Unified Agenda with assistance that is submitted semi-annually to the Office of Management and Budget and the General Service Administration. Occasional assignment of basic FOIA and CEII cases as needed with appropriate assistance and direction.

WHAT IS THE TAS - TAXPAYER ADVOCATE SERVICE
DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Advocate Service (TAS), Operations Support

The following are the duties of this position at the full working level.

• Plans, performs, and/or coordinates the most significant types of managerial assignments encompassing the entire program and functional areas of the Division Commissioner, often crossing into other Division Commissioner areas and crossing other agency lines.
• Implements the Division Commissioner's administrative and management decisions and assures accomplishment of the desired result.
• Negotiates on policy matters involving multi-organizational, functional, and operational areas and assures understanding and consideration of the Division Commissioner's policies and views.
• Represents the Division Commissioner in contacts with Department of Treasury and IRS officials, representatives of other agencies and non-government organizations, and various committees and task forces as needed. When delegated authority, commits programs and functions under the purview of the Division Commissioner to a particular course of action. In all such assignments, the views and position of the Division Commissioner are effectively presented with results that are generally acceptable, thus minimizing the need for others to consult with the Division Commissioner with respect to such matters.
• Independently or as a leader of an ad hoc group, undertakes special studies and investigations and analyzes technical, operational, and administrative problems which exist or may arise in one or more offices or programs.

The Senior Management Support Officer, serves as confidential assistant to the DPE Vice President (VP) and Deputy Vice President(s) (DVPs) performing a variety of confidential and special assignments, which may require considerable research and contact work to include:

• Provides substantial administrative support to the VP and DVPs, including serving as back-up timekeeper, answering the phone, filing and task management. Drafts correspondence, proofreads and prepares research reports and analyses, memoranda, charts and other material; receives and helps coordinate responses to requests for information and materials concerning DPE initiatives; prepares correspondence and memos for the VP's and DVP's signatures.
• Assists in preparation and tracking of the Departments' budget. Assists with the preparation of periodic reports for on the status of expenditures and budget-related matters.
• Attends and records the minutes of meetings. Follows up to ensure that commitments made at the meetings and conferences are addressed.
• Plans and organizes events, organizes prepares complex travel itineraries, assisting in the overall travel preparation process for VPs and DVPs.
• Manages the VP's and DVP's calendars, including monitoring meeting schedules, ensuring logistics of meetings and greeting visitors, reserving space, setting the time to accommodate all, transmitting the agenda and background materials to participants, advising them of topics to be discussed.
• Interacts with members of the staff, organization, and individuals outside of the corporation ranging from other government agencies, U.S. and Foreign Dignitaries to the general public.
• Supports country teams in the development and implementation of Threshold Programs. Provides technical and logistical support for team meetings, country missions, management reviews, and special events, working with other MCC divisions or country counterparts as needed.
• Compiles complex and highly technical information from country teams to prepare timelines, implementation plans, budgets, reports, and narrative and statistical materials needed for on-going division planning and program monitoring and evaluation.
• Drafts briefing papers, talking points, and background materials on threshold countries and current and closed Threshold Program for MCC's senior management, Board of Directors, and other USG agencies.
• Contributes to MCC knowledge management and sharing by designing, developing and implementing systems (and databases) to organize, consolidate and share data used routinely to fulfill internal as well as external reporting requirements and maintains a library of documents specific to country projects.
• Performs other related duties as assigned.

The Associate Chief Counsel (Financial Institutions and Products) has jurisdiction over the taxation of financial institutions, and financial products, as well as tax issues related to tax-advantaged bonds. The Office provides legal advice and litigation services/support to the Department of the Treasury, the IRS, other Chief Counsel organizations, other government agencies, and the public.

As a Senior Technician Reviewer (STR), the incumbent serves as a technical expert with respect to the subject areas and functions of the assigned Branch. Subject areas for which FIP is responsible involve the specialty areas of tax law as it pertains to financial institutions and products, including banks, thrift institutions, regulated investment companies, real estate investment trusts, insurance companies, asset securitization arrangements, debt modifications, options, futures contracts, original issue discount obligations, hedging arrangements, annuities, life insurance contracts, other types of innovative financial instruments and entities, and tax-advantaged bonds.

As a General Attorney (Tax) Senior Technician Reviewer, you will:

• Act as a legal and technical consultant to the Branch Chief, Deputy Associate Chief Counsel, Associate Chief Counsel, and, as assigned, to other officials in the Office of Chief Counsel on some of the most difficult, important, and complex professional legal and policy matters concerned with the work of the Branch, or which may affect the work of other Branches of the office, or other components of the Chief Counsel's Office.
• Act as a reviewer, and in some cases as the initiating attorney, for some of the most complicated, difficult, and unusual assignments and projects involving the development and drafting of Internal Revenue legislation and regulations, considering recommendations for enactment of legislation and the promulgation of regulations, private letter rulings, revenue rulings, technical advice memoranda, Chief Counsel advice, and other advice memoranda dealing with tax problems submitted by taxpayers and their representatives, state and federal agencies, and other Chief Counsel and IRS offices.
• Act as principal attorney in charge of recommending the policies and developing the procedures and regulations implementing new or amended legislation for specific areas of tax law and be responsible for ensuring that these policies, procedures, and regulations are consistent with the intent of the law and are administratively sound, efficient, and economical in operation.
• Support the work of IRS and Chief Counsel components in all aspects of their work, to include litigation activities, technical advice and guidance, the preparation of briefs and appellate recommendations.
• As needed, conduct conferences and represents the IRS on specific issues of a highly complex nature with taxpayers and their representatives.
• As appropriate, represent the Office on training sessions, presentations and panel discussions before IRS and Counsel components, other governmental agencies and business and professional groups on technical and legal matters relating to the work of the Branch.
• In consultation with the Branch Chief, assign work to the attorneys and specialists within the Branch and advises on approaches to be taken. As required, and in cases in which the Branch Chief is absent, substitute for the Branch Chief and performs the full range of duties of that position.
• Perform other professional duties as assigned.

The Senior Technician Reviewer (STR), is responsible for some of the most complicated, difficult, and unusual assignments and projects in the Branch. In consultation with the Branch Chief, the incumbent is responsible for the assignment of selected cases and projects to the attorneys within the Branch and for review of the work products. The primary work of the Branch involves the development and drafting of Internal Revenue regulations and considering recommendations for enactment of legislation and the promulgation of regulations, preparation of private letter rulings, revenue rulings, technical advice memoranda, General Counsel memoranda, and other advice memoranda addressing tax problems submitted by taxpayers and their representatives, state and federal agencies, and other Chief Counsel and IRS offices. In addition, the Branch provides legal assistance and advice to trial attorneys in the field in connection with actions on decisions, preparation of briefs, handling of unusual technical problems, preparation for the trial of cases involving complicated technical issues, and problems related to appeal recommendations in Tax Court and refund cases. Many of the issues presented for decision are submitted after extensive consideration in the field and elsewhere. Problems presented cover a broad range involving numerous questions requiring interpretation of the Internal Revenue Code, tax regulations, published rulings, court cases and other technical materials.

As a General Attorney (Tax) - Senior Technician Reviewer, you will:

• Act as a legal and technical consultant to the Branch Chief, Deputy Associate Chief Counsel, Associate Chief Counsel, and, as assigned, to other officials in the Office of Chief Counsel on some of the most difficult, important, and complex professional legal and policy matters concerned with the work of the Branch, or which may affect the work of other Branches of the office, or other components of the Chief Counsel's Office. Matters involve detailed and extensive research on complicated legal problems and the development of recommendations as to the positions to be taken by the Branch and the Office. Considers questions that have broad legal ramifications and renders appropriate decisions. As necessary, participate in the resolution of some of the most complex technical problems presented by taxpayers or their representatives and performs other professional legal activities.
• Act as a reviewer, and in some cases as the initiating attorney, for highly complicated, difficult, and unusual assignments and projects involving the development and drafting of Internal Revenue regulations, considering recommendations for enactment of legislation and the promulgation of regulations, private letter rulings, revenue rulings, technical advice memoranda, General Counsel memoranda, and other advice memoranda dealing with tax problems submitted by taxpayers and their representatives, state and federal agencies, and other Chief Counsel and IRS offices.
• Act as principal attorney in charge of recommending the policies and developing the procedures and regulations implementing new or amended legislation for specific areas of tax law and is responsible for ensuring that these policies, procedures, and regulations are consistent with the intent of the law and are administratively sound, efficient, and economical in operation.
• Perform activities in the Branch including legal assistance, document review, appellate recommendations, and litigation support. Many of the issues presented for decision are submitted after extensive consideration in the field and elsewhere. Problems presented cover a broad range of tax law issues involving numerous questions requiring interpretation of the Internal Revenue Code, tax regulations, published rulings, court cases and other technical materials.
• Make recommendations on the need for initiating, consolidating, or eliminating programs and projects. Act as project manager, assign (in consultation with the Branch Chief) work to the attorneys within the Branch, advise them on approach to take, review work product, provide guidance in researching and analyze novel and uncertain points of law, and provide the Branch Chief with performance feedback of work performed.

The selectee will serve as an Executive Advisor in the Office of the Chief Financial Officer. Typical work assignments include:

• Participating fully with the Chief Financial Officer, Deputy Chief Financial Officer and financial management staff in the formulation and implementation of policies, plans, systems, and procedures to manage and continually improve the efficiency and effectiveness of the overall financial management program.
• Ensuring compliance with DHS policy through close interaction with key DHS leadership officials at both Headquarters and the field.
• Providing strategic and tactical advice to executive officials on policy initiatives; identifying management issues, conceptualizing innovative solutions, reconciling diverse viewpoints; conducting studies and evaluating program goals and objectives, and developing resource estimates necessary to carry out program functions.
• Developing and presenting briefs, position papers, and memoranda and determining appropriate communication and market strategies.

The Senior Level Counsel (SLC) serves as a national expert and confidential advisor, to the Associate Chief Counsel, Procedure and Administration (P&A); and represents the Associate Chief Counsel (P&A) on a variety of legal, technical, and tax matters. The SLC serves as an advisor, program manager and technical expert to the Associate on a broad array of activities designed to fulfill the Associate's role in providing support to the Office of Chief Counsel (Office) regarding rulemaking and the interaction of the Internal Revenue Code with other provisions of law affecting agency rulemaking under the Administrative Procedure Act; to provide comprehensive legal and programmatic advise to field of functions in both advisory and litigation settings; and to provide legal support to the Internal Revenue Service. The SLC provides trusted advice and guidance to the Chief Counsel, the Commissioner and to executives and professionals within both the IRS and Treasury and performs special assignments of the highest complexity and impact.

Major duties of the Senior Level Counsel include, but are not limited to the following:

• Acts as legal and technical expert to the Office executives on the most difficult, important, and complex professional legal matters arising in the administration of the Internal Revenue laws and in related litigation.
• Serves as the legal expert/point of contact and coordinator on published guidance and primary liaison to other Division and Associate Chief Counsel offices in the coordination and direction of activities to support IRS needs and objectives.
• Handles highly complex issues arising in relation to the defense of litigation involving novel challenges to rulemaking issues by IRS and Treasury issues related to EO 12866, and the interaction of the Internal Revenue Code with other provisions of law affecting agency rulemaking under the Administrative Procedure Act, such as the Congressional Review Act, the Paperwork Reduction Act, and the Regulatory Flexibility Act.
• Reviews and advises on the impact of pending litigation, proposed legislation or public guidance and legal issues facing the IRS on tax areas covered by P&A and its foreseeable effect on the Office of Chief Counsel, Counsel's method of operation, and on existing legislation.
• Manages highly complex and significant special projects, including rulemaking. Selects and reviews project proposals, monitors work group needs and progress, and facilitates and expedites recommendations regarding these matters through the decision-making process.
• Coordinates the participation of the Office of Chief Counsel in the development of high-level reports and studies for use by Treasury and/or Congress.
• Personally, represents the Office of Chief Counsel and the Associate Chief Counsel (P&A) at top level IRS, DOJ and Treasury meetings and conferences, and in meetings with executives from other agencies where legal policy is developed and determined.
• Performs exhaustive and detailed research on complicated legal problems and prepares recommendations as to the position to be taken by the Office. Signs such recommendations for the Associate Chief Counsel without review as appropriate, referring cases to the Associate Chief Counsel for review as specifically directed.
• As the Associate Chief Counsel (PA)'s technical expert, makes presentations on technical and procedural matters to Chief Counsel staff, IRS staff, and outside bar activities to enhance their knowledge and understanding of the Associate's role in providing legal support, and to improve coordination within Counsel and with the IRS. Works with appropriate Counsel personnel to plan and deliver such training.

เจ้าหน้าที่ฝ่ายขายด้านบริการสุขอนามัย

ขายงานสัญญาบริการด้านสุขอนามัย อาทิเช่น เครื่องจ่ายแอลกอฮอล์เจล, ระบบค่าเชื้อเครื่องสุขภัณฑ์ในห้องน้ำ, ถังรองรับผ้าอนามัย, น้ำยาเช็ดฝารองนั่งชักโครก, เจลโฟมฟองสบู่ล้างมือ, เครื่องกระจายกลิ่นปรับอากาศ เป็นต้น

พื้นที่หลักที่รับผิดชอบ : ลูกค้าในเขตพื้นที่ อยุธยา สระบุรี

หน้าที่ความรับผิดชอบ:

- รักษากลุ่มฐานลูกค้าของทางบริษัทและเพิ่มกลุ่มลูกค้าใหม่ๆ เพื่อสร้างฐานกำไรและขยายธุรกิจ

- เข้าพบปะ ติดตาม ติดต่อสอบถาม พูดคุย เพื่อสร้างความสัมพันธ์อันดีกับลูกค้า

- จัดเตรียมข้อมูลและเข้านำเสนอข้อมูลธุรกิจ ผลิตภัณฑ์ของทางบริษัทแก่กลุ่มลูกค้า

- ติดตามและรับผิดชอบดูแลในเรื่องของเงื่อนไขการเรียกแก็บชำระกับกลุ่มลูกค้าที่ได้เจราจาต่อรอง

- เจรจาต่อรองในข้อเสนอต่างๆ ของทางบริษัทเพื่อคงรักษาผลประโยนช์ให้กับทางบริษัทและคงความพึงพอใจของลูกค้า

- รับเรื่องให้คำปรึกษารวมถึงแก้ไขปัญหาเฉพาะหน้าในกรณีเกิดข้อร้องเรียนจากทางลูกค้า

- ศึกษาและรวบรวมข้อมูลต่างๆ ที่เป็นประโยชน์จากกลุ่มธุรกิจเดียวกันในตลาดเพื่อสร้างข้อได้เปรียบในการแข่งขัน

- หน้าที่อื่นๆ ตามที่ได้รับมอบหมาย

คุณสมบัติ:

- ผู้สมัครอายุ 28 ปีขึ้นไป

- จบการศึกษาชั้นปริญญาตรีขึ้นไปในสาขาที่เกี่ยวข้อง

- มีประสบการณ์ขายอย่างน้อย 3-5 ปี

- มีทักษะชำนาญในการใช้คอมพิวเตอร์

- มีทักษะคล่องแคล่วในการนำเสนอ พูดคุย เจรจาต่อรองหรือแก้ไขปัญหาเฉาพะหน้า

- มีทักษะในการใช้ภาษาอังกฤษในระดับพื้นฐาน

- มีใจรักงานบริการ ผลักดันเป้าหมาย และสามารถทำงานภายใต้แรงกดดันได้ดี

- หากมีประสบการณ์หรือความรู้เกี่ยวกับด้านธุรกิจกำจัดแมลงและสุขอนามัยจะได้รับการพิจารณาเป็นพิเศษ

- ประกันกลุ่ม (Life, Health, Accident)

- ประกันสังคม (SSO)

- กองทุนสำรองเลี้ยงชีพ

- วันหยุดพักผ่อนประจำปี

- ตรวจร่างกายประจำปี

- ปรับเงินเดือนประจำปี

- ค่าเสื่อมรถยนต์และบัตรน้ำมัน

- คอมมิชชั่น

Job Description

We are a travel-tech company, the world’s best low-cost airlines for 14 years in a row, and an umbrella of tech startups encompassing E-wallets, E-commerce, Logistics and so much more. With over 500 million customers flown and over 160 destinations to date, we’re looking for the best and brightest to join us in enabling flying possible for everyone. We’re fast, we cut bureaucracy and we have a ton of fun while doing it. Join our 24,000 Allstars across 25 countries today!

This role is to support resolution by providing quality, timely, and effective customer support via various digital channels such as social media, chat, and email. Here’s what an ordinary day looks like:

• Provide quality and timely customer service via the organization’s digital channels by responding directly to customer questions, feedback, and complaints in live chat, social, and web.
• Creatively and accurately articulate responses via excellent written communication skills regarding AirAsia products and services.
• Follow required procedures and processes to resolve customer inquiries or complaints; Assist customers with learning how to use and where to find AirAsia products and services.
• Assist the Customer Experience team in identifying and reporting system trends and abnormalities. Use a computer to accurately record customer interactions or support transactions; Generate sales or do upselling while providing exceptional service to meet personal and team sales targets.
• Remain current in the airline by acquiring products and services information, latest details, and industry related news which impacts support.
• Participate in training and development activities.​
• Other duties as assigned.

This job is ideal for you if you also:

• Diploma/Bachelor's Degree holder.
• Having previous customer service experience would be an added advantage.
• Able to work on 24/7 shift rotation including weekends & public holidays from the office.
• Able to work on the midnight shift.
• Must have excellent verbal and written English and additional language of Thai communication skills.
• Well-organized and detail-oriented and able to multitask. Ability to work with very minimal guidance or supervision and strong time management skills.
• Must be an assertive team player with high energy to work in a fast-paced environment.
• Medically fit - Mentally and physically.

**AirAsia is an equal opportunity employer and due to the volume of applicants only shortlisted applicants will be notified.