Total 19 Senior Executive level Customer Service job vacancies in Portsmouth, Virginia

The United States Space Force (USSF) at the Pentagon is searching for an Executive Support Specialist, CSRO (NH-0301-03, GS-12/13 Equivalent).

Description:
Are you ready to take your career to new heights? Join the Space Force at the Pentagon as an Executive Support Specialist, where you'll be at the forefront of strategic operations for the 3-Star Deputy Chief of Space Operations. The position is face-paced and high visibility role, you'll play a crucial part in ensuring that our senior leadership is always in the right place at the right time. Your daily tasks will include synchronizing calendars with top officials like the Secretary of the Air Force and the Chief of Space Operations, developing travel itineraries for CONUS and OCONUS and leading weekly calendar reviews. If you thrive in a dynamic environment and love coordinating high-level activities, this is the perfect opportunity for you! You'll be responsible for managing travel logistics, coordinating executive participation in major conferences, and handling incoming calls-all while supporting a mission that's out of this world. If you're organized, proactive, and ready to make an impact, we want to hear for you

Ideal Candidate:
The ideal candidate for the Executive Assistance position should have a strong background in executive office management and automation, particularly within the DoD. Experience in managing multiple executives' calendars and have in-depth knowledge of the Microsoft Office Suite. Additionally, proficiency in critical programs such as the Government Credit Card, Government Purchase Credit Card, and the Defense Travel System is essential. Strong professional communication skills are a must, as the candidate will need to confidently interact with senior service leadership.

Key Skills and Abilities:
1. Knowledge of the organizational and functional responsibilities and operations of the employing organization.
2. Knowledge of various office automation software programs, tools, and techniques to support office operations
and produce a variety of documents such as letters, reports, and spreadsheets.
3. Knowledge of protocol principles and associated regulations, policies, directives, procedural guides,
precedents and instructions, and military and civilian rank structure in order to coordinate and assure adherence
to proper ceremony and etiquette.
4. Skill in managing multiple complex projects simultaneously.
5. Skill in interpreting functional policies, procedures, and techniques to develop viable programmatic options for
satisfying the organization's changing priorities.
6. Skill in interpersonal relationships to work with senior officials.
7. Ability to communicate orally and in writing.
8. Ability to plan and organize work.
9. Ability to access or locate information through the use of a person, computer or terminal.
10. Ability to work cooperatively as a member of a team.

Starting at $99,200 Per Year (NH 3)

Senior Inclusion Support Assistant
Social Communication and Interaction
Salary: Band 5 £21,691 - £23,214 pro rata (£24,362 - £26,073 full time equivalent)
Contract: Temporary Maternity Cover until 31 August 2024
Hours: 37 per week/40 weeks per year (term time plus 1 week)
Start date: As Soon As Possible
Closing date: 25 November 2024
This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

1. Plans, organizes, and directly supports the activities of the Directorate. Develops goals and objectives that integrate organization and directorate objectives.
2. Coordinates and monitors the work of directorate personnel via military and civilian supervisors.
3. Represents the Directorate with a variety of installation and functional area organizations.
4. Participates in the development, coordination, and execution of matters within the Directorate.

Starting at $117,962 Per Year (GS 13)

1. Plans, organizes, and manages front office administrative and executive services, functions and activities for the SAF/FMB.
2. Serves as the authority and advises FMB staff on the interpretation and applicability of policies and procedures governing the preparation and processing of correspondence, electronic messages, and reports.
3. Executes schedule management for the SAF/FMB, to include establishing priorities, committing time, coordinating logistics, managing protocol, assembling background information, requesting and gathering read-ahead materials, reviewing all meeting read-ahead materials, arranging preparatory sessions, and delegating taskers or scheduling items to meeting POC or other senior management officials in the organization.
4. Schedules and coordinates all visits by senior level executives to the Deputy Assistant Secretary for Financial Operations and the Associate Deputy Secretary for Financial Operations.
5. Develops, controls, coordinates, and monitors office administration, including staff briefings for senior level visitors, official travel, local transportation, and contracting services, records management, and determining requirements/budgeting for front office operations.
6. Arranges travel for the SAF/FMF, making necessary air, ground, and other logistical arrangements.

Starting at $68,405 Per Year (GS 9)

Major duties include, but are not limited to the following: 

• Serves as a senior expert Acquisition Project Manager and concurrently independently leads and manages multiple highly complex and high-dollar value ($500M+) acquisitions from acquisition initiation through contract or Task Order award providing technical advice to the client, contractors, and Acquisition Procurement Center of Excellence (APEX) regarding pre-award strategies and activities. Identifies, analyzes, strategizes, optimally schedules, and tracks acquisition milestones to ensure that the acquisition satisfies client’s mission needs.
• Assesses and documents the appropriate acquisition strategy to accomplish the client’s requirement. Problem solves and incorporates expert and innovative solution(s) into acquisition activities and milestones as needed to resolve impediments to progress. Conducts market research and identifies the optimal acquisition strategy to accomplish the client requirement.  Serves as a senior expert GSA liaison in the pre-award phase to the client managing cost and schedule expectations.
• Translates client requirements and acquisition strategy into written documentation. Leads technical evaluation of the most complex needs and proposals. Uses senior expert acquisition and analytical knowledge, writes technical evaluation reports summarizing the Technical Evaluation Board findings.
• Develops, maintains, nurtures, and champions partnerships with clients, contractor support staff, and other GSA employees.

Starting at $123,914 Per Year (GS 14)

• As an Executive Support Specialist, you will perform the following duties which is not an all-inclusive list:
• Manage workflow and overall quality and efficiency of day-to-day staff operations.
• Oversee the administrative management program.
• Receives and reviews all correspondence sent through the administrative management office and performs extensive coordination with the appropriate staff or operating official for tasking them and establishing suspenses.
• Responsible for alerting Director on emergency and important matters.
• Research available background data, tasks subordinate staff as deemed necessary, assembles requested information, or follows up to see that subordinate offices submit required answers within the specified timeframe.
• Provides administrative support to the DCS G-1/4/9 including receiving telephone calls and visitors, screening those that can be handled personally.
• Maintains the DCS G-1/4/9 calendar of official and social engagements, ensuring that supervisor and staff are fully briefed on matters to be considered before the scheduled meeting.
• Provides input to the TRADOC Long Range Calendar.
• Orchestrates the DCS G-1/4/9 portion of the Orientation Program for senior officials at HQ TRADOC and the Schools/Centers.

Starting at $60,808 Per Year (GS 9)

The University of Portsmouth is a global employer of choice where exceptional people create, share and apply knowledge that makes a difference.

Experience the pride of being part of a select group – one of only four universities in the south-east of England to achieve a prestigious Gold rating in the Teaching Excellence Framework. Additionally, we proudly rank among the top 140 universities globally in the Times Higher Young University World Rankings.

Ambition, Responsibility and Openness drive our every endeavour. Join our esteemed institution with a proven track record of success, and where dedication to excellence is key. We want people to make their mark in a professional community that truly values people, innovation, and achievement.

The Role:

Are you an IT professional who’s excited to make a real difference for students?

The University of Portsmouth invites you to join our Student Service Delivery (SSD) team as a Senior Service Delivery Analyst. In this essential role, you’ll support students by providing responsive, IT assistance to help them make the most of campus resources. This is your chance to work in an impactful campus-based team, providing multi-level support and enhancing student experience.

In this role, you’ll handle 1st-level (phone/email), 2nd-level (on-site), and some 3rd-level support to students, serving as a go-to for complex issues. You will also have opportunities to lead smaller projects and assist on major university-wide initiatives, this role is ideal for someone ready to take ownership of innovative IT solutions for the campus community.

This role offers an exciting pathway for growth in a collaborative and supportive environment. Not only will you be instrumental in supporting students’ success, but you’ll also benefit from ongoing development in technical and project skills.

The successful applicant will have excellent customer service skills and experience working within a strong customer focused environment.

For further information, please contact robert.cox@port.ac.uk

Applications submitted through, or affiliated with the following organisations will not be accepted: Tritek, Tiege, Alboss, Almond Careers, Almond Media, RKY Consulting, Business Derivatives, 7ven Oaks.

Discover the advantages of joining our university. We offer a range of attractive benefits and opportunities to enhance your work experience:

- Competitive salary, including incremental progression within your scale.
- Generous pension scheme.
- Generous leave entitlement of 32–35 days a year, plus bank holidays, and an additional Christmas closure.
- Family-friendly policies supporting flexible working.
- Staff discounts and loyalty schemes.
- Staff car parking and discounted public travel.
- Excellent training and development opportunities.
- Staff wellbeing programmes.
- Long service milestones, and recognition awards which may be awarded to staff for exceptional performance.
- Recreation facilities, including discounted gym membership, food on campus schemes, use of the Library and staff social activities.
- Discounted learning.
- Start-up business mentoring from expert entrepreneurs via our Entrepreneurs in Residence programme.
- The perks don’t stop there - click ‘apply’ for further information on My Reward and Benefits

UKVI Statement

Prior to submitting your application, kindly ensure that you can either demonstrate or acquire the necessary right to work in the UK. If you currently do not possess the right to work in the UK, please be aware that our offer of employment is conditional upon you obtaining it.

ED&I Statement:

We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community. As an Athena SWAN and Race Equality Charter award holder, a member of Stonewall and a Disability Confident Employer we are passionate about creating a welcoming and inclusive environment, regardless of your background. We welcome applications from all talented people. In addition, we want our workforce to be representative of our diverse student population. Please see our EDI Framework and objectives.

Please note that this vacancy may be closed earlier than advertised, so early applications are advised.

Employer, External Only: University of Portsmouth Academic Services Ltd (UASL)

Proud member of the Disability Confident employer scheme

This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

What skills and experience we're looking for

This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.

Trafalgar School is a vibrant learning community where every member of staff understands the difference that they can make to our students’ outcomes. We expect all staff to be actively involved in the personal development of our young people and to show full commitment to their own and the school’s professional development.

Trafalgar School and its Governing Body are committed to safeguarding and promoting the welfare of children and young people; and they expect all staff to share this commitment.

Key Purposes:

To perform all duties and accountabilities as described in the Inclusion Support Assistant Job Description.

To provide training and development for staff for their specialist intervention area, working individually or with groups as required.

To work with identified students with social communication needs on 1:1 basis; in small groups within or out of lessons, tutor time, Professional Development Days and in other curriculum experiences as appropriate/planned to deliver specialist interventions.

To monitor and evaluate the effectiveness of intervention work, reporting regularly to the Head of Centre.

To attend and contribute to reports and planning or review meetings for students receiving intervention, as appropriate.

To provide advice and guidance to parents and work with outside agencies.

What the school offers its staff

Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.

‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.

OFSTED June 2023

Wellbeing Days

CPD

Early finish on Birthdays

Cycle to Work Scheme

Commitment to safeguarding

SAFEGUARDING Salterns Academy Trust and Trafalgar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring checks along with other relevant employment checks. Some forms of employment, occupations and professions are exempted from the Rehabilitation of Offenders Act 1974. Working within a School is exempted from the Rehabilitation of Offenders Act 1974.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile HERE!

Salary: Band 7 - £29,777 - £33,945 p.a.

37 hours per week Monday to Friday

Permanent

Who are we looking for?

We are looking for a Senior Repairs Support Officer to join our Repairs Support Team supporting all our building maintenance teams.

Candidates must be enthusiastic, good communicators, organised, methodical and able to prioritise multiple demands.

What can we offer?

We will support you by providing opportunities to train and develop your existing knowledge and skills, as appropriate. In particular we can coach and develop you providing support for those aspiring to become a manager.

As a service we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference.

What is the Role?

You will be based at one of our area housing offices working as part of a repairs support team supporting the Repairs Support Managers. You will be part of the repairs support management team; previous management experience is not essential, and you will be supported to develop your skills and gain managing experience using the ‘Systems Thinking’ methodology.

You will be part of a team responsible for supporting the building maintenance service. The team assists us in meeting our purposes which are, to maintain and improve our properties, ensure the right repair is carried out at the right time and provide suitable homes when needed. You will support and deputise for the Repairs Support Manager at any time during office hours when they are not in the office, by supervising the repairs support team as appropriate to ensure the repairs support team have capacity by allocating phone and admin tasks to effectively manage all demands received accurately and efficiently.

Please click HERE to see the full job profile, which gives you more details about the role!

Who is the person?

Your application needs to demonstrate that you:

1. Have experience of working in a challenging front line service
2. Have knowledge or experience of being part of a repairs service, receiving demand and raising repairs together with the ability to advise others.
3. Have the ability to communicate effectively, develop relationships with residents and building occupiers, asking the right questions to get the information required, as well as someone who shows empathy for people who may be in difficult situations.
4. Be very comfortable to operate in a changing and evolving environment, enjoying the challenge and embracing change with a positive attitude.
5. Be comfortable in dealing with all staff to motivate, mentor and direct them to assist in providing an efficient and effective service.
6. Ability to remain calm & professional when dealing with difficult customers.
7. Can work independently, be organised, methodical and able to prioritise and manage multiple complex demands.
8. Can be assertive and challenging while dealing professionally with service users.
9. Be able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the demands of the team.
10. Have experience of undertaking a range of administrative tasks effectively to support others.
11. Have experience and be competent using a variety of IT databases and systems to update them in timely manner with accurate information.
12. Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers.

For an informal discussion about this post you can contact Teresa Sully on 07951 497 607.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile HERE!

Closing date: 2nd September 2024

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

To see all the benefits of working with us please click here!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Senior Inclusion Support Assistant
Digital and Literacy
Salary: Band 5 £21,691 - £23,214 pro rata (£24,362 - £26,073 full time equivalent)
Contract: Permanent
Hours: 37 per week/40 weeks per year (term time plus 1 week)
Start date: September 2024
Closing date: 30 August 2024
This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.
Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.
‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.
OFSTED June 2023

This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.
You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.

What skills and experience we're looking for

Trafalgar School is a vibrant learning community where every member of staff understands the difference that they can make to our students’ outcomes. We expect all staff to be actively involved in the personal development of our young people and to show full commitment to their own and the school’s professional development.

Trafalgar School and its Governing Body are committed to safeguarding and promoting the welfare of children and young people; and they expect all staff to share this commitment.

Key Purposes:

To perform all duties and accountabilities as described in the Inclusion Support Assistant Job Description.

To provide training and development for staff for their specialist intervention area, working individually or with groups as required.

To work with identified students with social communication needs on 1:1 basis; in small groups within or out of lessons, tutor time, Professional Development Days and in other curriculum experiences as appropriate/planned to deliver specialist interventions.

To monitor and evaluate the effectiveness of intervention work, reporting regularly to the Head of Centre.

To attend and contribute to reports and planning or review meetings for students receiving intervention, as appropriate.

To provide advice and guidance to parents and work with outside agencies.

What the school offers its staff

This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.

You will find all details of this vacancy on our website; we would strongly recommend you visit and meet our team before applying.

Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.

‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.

OFSTED June 2023

Commitment to safeguarding

SAFEGUARDING Salterns Academy Trust and Trafalgar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring checks along with other relevant employment checks. Some forms of employment, occupations and professions are exempted from the Rehabilitation of Offenders Act 1974. Working within a School is exempted from the Rehabilitation of Offenders Act 1974.

What skills and experience we're looking for

Trafalgar School is a vibrant learning community where every member of staff understands the difference that they can make to our students’ outcomes. We expect all staff to be actively involved in the personal development of our young people and to show full commitment to their own and the school’s professional development.

Trafalgar School and its Governing Body are committed to safeguarding and promoting the welfare of children and young people; and they expect all staff to share this commitment.

Key Purposes:

To perform all duties and accountabilities as described in the Inclusion Support Assistant Job Description.

To provide training and development for staff for their specialist intervention area, working individually or with groups as required.

To work with identified students with social communication needs on 1:1 basis; in small groups within or out of lessons, tutor time, Professional Development Days and in other curriculum experiences as appropriate/planned to deliver specialist interventions.

To monitor and evaluate the effectiveness of intervention work, reporting regularly to the Head of Centre.

To attend and contribute to reports and planning or review meetings for students receiving intervention, as appropriate.

To provide advice and guidance to parents and work with outside agencies.

What the school offers its staff

Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.

Further details about the role

Interviews to be held 22 July 2024

Commitment to safeguarding

SAFEGUARDING Salterns Academy Trust and Trafalgar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring checks along with other relevant employment checks. Some forms of employment, occupations and professions are exempted from the Rehabilitation of Offenders Act 1974. Working within a School is exempted from the Rehabilitation of Offenders Act 1974.

What skills and experience we're looking for

Trafalgar School is a vibrant learning community where every member of staff understands the difference that they can make to our students’ outcomes. We expect all staff to be actively involved in the personal development of our young people and to show full commitment to their own and the school’s professional development.

Trafalgar School and its Governing Body are committed to safeguarding and promoting the welfare of children and young people; and they expect all staff to share this commitment.

Key Purposes:

To perform all duties and accountabilities as described in the Inclusion Support Assistant Job Description.

To provide training and development for staff relating to the use of technology to scaffold and enhance learning, working individually or with groups as required.

To monitor and evaluate the effectiveness of literacy/numeracy interventions and the use of technology, reporting regularly to the Deputy Head of Centre: Learning and Cognition.

To provide advice and guidance to parents and work with outside agencies.

To support the Deputy Head of Centre: Learning and Cognition with the planning and implementation of literacy and numeracy interventions, ensuring that technology is used effectively to enhance learning. [GP1][CS2]

To lead specialist intervention to enhance students’ understanding of how technology can support them to access learning across the curriculum.

Is this specific enough on the 'literacy' aspect in key purposes? [GP1]

No -I don't think it is. Would this be better: To support the Deputy Head of Centre: Learning and Cognition with the planning and implementation of literacy and numeracy interventions, ensuring that students are accurately identified and make progress through interventions which are targeted to their individual need. [CS2]

What the school offers its staff

This is a very exciting opportunity to join the Inclusion Department at Trafalgar School. You would be working alongside our experienced Heads of Centre, Senior Inclusion Support Assistants, and dedicated team of teachers and support staff.

Trafalgar School is a beacon school for Relational Practice in the south which means we put the building, maintaining, and restoring of relationships with all members of our community at the heart of everything we do. It is essential that the post holder shares our school ethos which is firmly rooted in this restorative practice approach. We work restoratively with students, families and with each other to maintain the strong community culture and our very strong inclusive ethos.

‘Relationships are highly positive because staff take time to understand and remove barriers to pupils’ learning’.

OFSTED June 2023

Further details about the role

Interviews to be held 22 July 2024

Commitment to safeguarding

SAFEGUARDING Salterns Academy Trust and Trafalgar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring checks along with other relevant employment checks. Some forms of employment, occupations and professions are exempted from the Rehabilitation of Offenders Act 1974. Working within a School is exempted from the Rehabilitation of Offenders Act 1974.