Total 9 Senior Executive level Customer Service job vacancies in Grimsby, DN33 2BA

Specific duties and responsibilities vary depending on the specific role and service, however all of our support workers and senior support workers are supported by a team of qualified professionals. Duties include: To develop knowledge and understanding of the lived experience of people in your care so that you can provide the right support that will meet their own identified needs. To advocate for your service users so that they are at the forefront of designing their own mental health care and support and so that their voice is heard at all levels. To develop supportive and caring relationships with individual service users and to provide daily support through encouragement, understanding and motivation. To deliver prescribed 1:1 and group interventions within the scope of the support plan, with care and compassion, this may include but this list is not exhaustive: I. Budgeting, benefits and welfare rights II. Diet, exercise and well-being III. Planning, shopping and cooking of meals IV. Education, occupation, training and development V. Healthy lifestyle, healthy choices VI. Activities of daily living VII. Administering of oral medication VIII. Rest, relaxation and vocation To provide updates to senior staff of individuals mood, behaviour, interaction, motivation and mental health so that plans of care can be reviewed accordingly. Sensitively support individuals with activities of daily living with the goal to meet these needs and enhance these essential living skills. To work with and without direct supervision. Help identify early signs of relapse and regression by monitoring the individual's progress, level of functioning and mental state and alert the appropriate staff involved in the persons care. To maintain informative electronic records. To undertake such other duties as may be determined from time to time within the general scope of the post. Be able to work flexibly within the different elements of the appropriate service pathway when required. To ensure delivery of care in accordance with care plans and risk management plans. To ensure delivery of care in accordance with care plans and risk management plans.

The job description is attached as a separate document with the person specification please refer to this for more information.

Doing Amazing Things Together

Make a difference to someone’s life through Positive Behaviour Support

What’s important to you? Is it being included? Having choice over what you do? Taking part in the things that matter most to you? Flexible working? Working in a supportive environment? Professional growth?

We work with young people with learning disabilities, Autism and sometimes mental health conditions using Positive Behaviour Support, techniques that are built on the principles of inclusion, choice and participation. These young people are at significant risk of entering specialist residential care.

Through Positive Behaviour Support, we can change the outcomes for these young people – change their lives. Our strategies and interventions can be the difference between a locked door of residential care, or an open door to anywhere they want to go.

We have an exciting new opportunity for a Senior Positive Behaviour Support (PBS) Practitioner, working in and around, North East Lincolnshire.

We are looking for someone who has a Positive Behaviour Support qualification – BTEC level 4 or above, MSc in ABA or PBS. Experience of delivering support and implementing PBS strategies to children and young people with complex needs and behaviours of concern is also essential. Those near completion of qualification may also be considered. Experience in Trauma Informed Care would be an advantage for this role.

As the Senior PBS Practitioner, you will be working with a young person. The young person is not currently accessing education. A robust PBS plan with strategies to support them to increase their quality of life is to be implemented with support, guidance and training for key stakeholders working with them. The young person does display behaviours of concern however, with the right support and strategies in place we will be able to provide them a safe environment to flourish.

As well as working as part of our team, you will be working in very close partnership with and alongside the young person’s family, carers and other professionals to ensure that the PBS strategies keep them living in their current placement and accessing the community.,

Positive Behaviour Support changes lives. It might just change yours. Apply now and become a Positive Behaviour Support Practitioner.

This is a fulltime post.

You will be a driver with access to a car and must be prepared to travel across North East Lincolnshire.

Affinity Trust does not presently hold a Sponsorship Licence and while this status is reviewed regularly there is no present proposal to apply for such a Licence

Why Join Us?

What will we do?

We provide a package of benefits that make it that bit easier to be your best including, Fully funded health cash plans giving you access to a 24 hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits

You will be entitled to annual leave with the ability to buy additional leave.

We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more

You will receive regular clinical supervision from an experienced BCBA and UK BA cert. UK BA cert supervision is available alongside this role if candidate meets eligible criteria.

Mileage is covered as part of the role and all travel time is included in contracted working hours.

At Affinity Trust we value and respect flexible work arrangements.

There is opportunity for progression and growth within this role as we expect the service to develop across the North Yorkshire and Humberside ICB region

What will you do?

Provide guidance and direct coaching on the PBS plan implementation on a day-to -day basis

Contribute to the functional assessments and PBS plans for individual children and young people we support.

Deliver intensive PBS support to individual children and young people to support a reduction in behaviours of concern, increase life skills and independence, increase community engagement and improve quality of life

Support and guidance to parents/carers and a range of professionals- particularly close work with schools where applicable and local authorities to help maintain educational placements when these are in danger of breaking down.

Holding a full UK driving license and having access to your own vehicle is essential and you should be prepared to travel across the Affinity Trust CYP regions for this role.

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date

INDHP

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date

INDHP

Proud member of the Disability Confident employer scheme

From a position of understanding you will develop knowledge of the lived experience of people in your care so that you can provide the right support that will meet their own identified needs for recovery. From a position of understanding mental illness you will advocate for your service users so that they are at the forefront of designing their own mental health care and support and so that their voice is heard at all levels. To develop supportive and caring relationships with individual service users and to provide daily support through encouragement, understanding and motivation. To deliver prescribed 1:1 and group interventions within the scope of the support plan, with care and compassion, this may include but this list is not exhaustive: I. Budgeting, benefits and welfare rights II. Diet, exercise and well-being III. Planning, shopping and cooking of meals IV. Education, occupation, training and development V. Healthy lifestyle, healthy choices VI. Activities of daily living VII. Administering of oral medication and monitoring and reporting the effects of this to senior staff VIII. Rest, relaxation and vocation To provide daily updates to senior staff of individuals mood, behaviour, interaction, motivation and mental health so that plans of care can be reviewed accordingly. Support junior staff to develop skills and experience of working within a mental health rehabilitation service. Sensitively support individuals with activities of daily living with the goal to enhance these essential living skills. To work without direct supervision, but with someone available to refer to, as and when required, either on or off site on a regular basis. Help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care. To support the service user to integrate into the local community to enable them to feel a sense of purpose and community. To maintain informative electronic records as required. To undertake such other duties as may be determined from time to time within the general scope of the post. Be able to work flexibly within the different elements of the rehabilitation pathway when required. Administer prescribed medications with competence and understanding.

From a position of understanding you will develop knowledge of the lived experience of people in your care so that you can provide the right support that will meet their own identified needs for recovery. From a position of having a good understanding of mental illness advocate for your service users so that they are at the forefront of designing their own mental health care and support and so that their voice is heard at all levels To develop supportive and caring relationships with individual service users and to provide daily support through encouragement, understanding and motivation. To deliver prescribed 1:1 and group interventions with care and compassion, this may include but this list is not exhaustive: I. Budgeting, benefits and welfare rights II. Diet, exercise and well-being III. Planning, shopping and cooking of meals IV. Education, occupation, training and development V. Healthy lifestyle, healthy choices VI. Activities of daily living VII. Rest, relaxation and vocation VIII. Reporting on the effects of medication to senior staff To provide daily updates to senior staff of individuals mood, behaviour, interaction, motivation and mental health so that plans of care can be reviewed accordingly. Support junior staff to develop skills and experience of working within a mental health rehabilitation service. Sensitively support individuals with activities of daily living with the goal to enhance these essential living skills To work without direct supervision, but with someone available to refer to, as and when required, either on or off site on a regular basis. Help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care. To maintain informative electronic records as required To undertake such other duties as may be determined from time to time within the general scope of the post. Be able to work flexibly within the different elements of the rehabilitation pathway when required.

Senior Care Assistant -The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times 19:00-07:00)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care.
Aiding their emotional well-being and social needs
Administration and monitoring of medications to residents Supporting residents at meal times
Interacting with our residents on a personal level
Maintaining care plans
Supporting residents at meals time

ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

Senior Care Assistant -The Grove Care Home in Waltham, Grimsby, Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times 19:00-07:00)
The Grove is a well-established part of the community in Waltham and a well-respected care home in the Grimsby area, It provides residential and specialist dementia care in a warm, family-led setting. The dedicated staff led by the Manager understand that everyone is different and take time in getting to know each resident individually, so they can settle into a comforting, enjoyable routine.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE SENIOR CARE ASSISTANT ROLE
Within your role as a Senior Care Assistant, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care.
Aiding their emotional well-being and social needs
Administration and monitoring of medications to residents Supporting residents at meal times
Interacting with our residents on a personal level
Maintaining care plans
Supporting residents at meals time

ABOUT YOUOur fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents. Having those care values is vital to share a happy home, so we would love to hear from those who really do want to make a difference to people’s lives.

Experience as a Senior Care Assistant & leading a team.
Be no stranger to working night shifts
Have a friendly & caring attitude.
Able to engage well with the residents and their families
Have an understanding of people with Dementia
NVQ Level 3 in Health & Social care or willing to work towards this.
Great communication skills, both written & verbal.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Senior Care Assistant role sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Senior Carer, dementia, Alzheimer’s, older people, nursing, nurse, senior care assistant, SCA, leadership, NVQ level 2, NVQ Level 3, Nurse Assistant, Senior Support Worker, Senior Care Worker, Senior Support, team leader.

To deliver prescribed 1:1 and group interventions with care and compassion, this may include but this list is not exhaustive: Budgeting, benefits and welfare rights Diet, exercise and well-being Planning, shopping and cooking of meals Education, occupation, training and development Healthy lifestyle, healthy choices Activities of daily living Rest, relaxation and vocation Reporting on the effects of medication to senior staff To provide daily updates to senior staff of individuals mood, behaviour, interaction, motivation and mental health so that plans of care can be reviewed accordingly. Support junior staff to develop skills and experience of working within a mental health rehabilitation service. Sensitively support individuals with activities of daily living with the goal to enhance these essential living skills To work without direct supervision, but with someone available to refer to, as and when required, either on or off site on a regular basis. Help identify early signs of relapse by monitoring the services user progress, level of functioning and mental state and alert the appropriate staff involved in the persons care. To maintain informative electronic records as required To undertake such other duties as may be determined from time to time within the general scope of the post. Be able to work flexibly within the different elements of the rehabilitation pathway when required.

Got any new years resolutions? Add "joining the HICA team" to the list!

PLEASE NOTE - HICA GROUP DO NOT OFFER SPONSORSHIP TO NON UK NATIONALS

Pay & Hours:

£11.80 - £12.10 per hour
36.75 Hours per week
Working on a rota covering 7 days per week (every other weekend)
£500 welcome bonus (£250 to be paid at 2 milestones)

Rewards & Benefits:

Paid breaks
On-the-spot voucher recognition scheme £000s awarded every month
Techsave loans scheme opened twice a year
In-house lottery with £0000s to be won every month
£500 rewards for every friend or family referral
Cycle to Work scheme and other salary sacrifice benefits
Retail, supermarket, holiday, entertainment & cinema discounts
Discounted local & national gym memberships, plus FREE on-demand workouts and classes available to stream in your living room
Access to low cost saving plans and loans
Hospital and Death Benefit plans at discounted prices
Employee assistance programme & access to free counselling
Free parking
Access to funded qualifications and internal career progression
Team Leader Development Programme
Paid induction and training

The role:

As part of your role, you will run your allocated shift, administer medication, review care plans and assist with any personal care needs. You will also promote our residents’ independence at all times to improve their quality of life.

If you have previous experience in the care industry, the right motivation to make a difference to people’s lives and caring nature, then we would love to hear from you!

Additional Information:

The HICA Group is a ‘Not for Profit’ organisation providing a range of care services to elderly clients and people with learning difficulties, across a range of services, including our care homes, residential settings and in the community.

The successful candidate will be required to undertake an enhanced DBS check. HICA do not offer sponsorship to Non-UK Nationals.