Total 486 Senior Executive level Customer Service job vacancies in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description
Executes campaigns and supports tactical activities (E.g., In-person event, email marketing, digital marketing)
Liaise with internal and external stakeholders and assist with project management duties (including logistics and milestone management) for related marketing events
Monitor and track progress of campaigns using various marketing metrics and provide post-event evaluation, reporting and analysis
Collaborate with sales teams to identify and capitalize on opportunities to strengthen lead generation activities
Sourcing new sales opportunities through inbound lead follow-up and outbound cold emails
Conduct market research and analysis to evaluate trends, branding awareness and competition ventures

Requirements
Bachelors Degree in Marketing or relevant discipline
Minimum 2 years of similar Marketing experience within ICT Industry
B2B Event Management or Content Creation experience will be an advantage
Proficient in MS Office and marketing related software/ tools (HubSpot, Canva, Adobe Photoshop, Adobe Illustrator etc.)

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Role Description

• Managing product quality feedback from various sources such as SG team, Malaysia team and oversea Franchisees.
• Ensures product quality across multiple brands and coordinates with internal and external parties to resolve any issues that affect product standards and customer satisfaction.
• Collaborating with suppliers for the credit note request.
• Coordinate with other departments to ensure that the supply chain is functioning smoothly.
• Develop and maintain positive relationships with internal and external stakeholders
• Analyze data to evaluate supply chain efficiency
• Monitor and manage inventory levels for PLC express stores to ensure that the supply chain operates smoothly
• Identify areas of opportunity for process improvements and cost savings
• Develop and optimize supply chain strategies that reduce costs and improve business outcomes
• Any other ad-hoc duties and/or projects assigned by the management

Role Requirements

• Diploma in Business Management, Supply Chain and Logistics or equivalent
• At least 2 years of Product Management experience, preferably in retail industry
• Proficient in Microsoft Office (Excel, PowerPoint, Words etc.)
• Strong commercial acumen and ability to understand what will appeal to customers
• Excellent communication and negotiation skills
• Result-oriented, organized, meticulous with problem solving skills
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment
• Team player: ability to work well with employees at all levels
• A hands-on person that is proactive, driven and resourceful

Highlights:

WORKDAYS: 5 days TUESDAY to SATURDAY

Requirements:

• Possess a Diploma/Degree in related field of study (Psychology, Social Work) and have completed SDESN
• Diploma in Special Education by National Institute of Education (NIE)
• Minimum 3 years working experience with young child with neurodevelopmental and diverse needs in an early intervention setting
• Knowledge of AEPS would be an advantage
• Proficient in writing and communicating in English language
• Converse in Mandarin would be an advantage and able to speak to Mandarin speaking parents and caregivers
• Able to handle the physical demands of the role, such as lifting and carrying the students and equipment, and cleaning and maintaining equipment and facilities.
• Salary will commensturate with qualifications and experience

Responsibilities:

1. Leadership in Curriculum Development

• Design, plan, and implement individualized curriculum, lesson plans, and IEPs for all students, ensuring alignment with academic and developmental goals.
• Deliver tailored lessons while overseeing the effective execution of the curriculum by all teachers to maintain consistency in quality and approach.
• Proactively oversee curriculum mapping and differentiation, ensuring lessons meet the diverse needs of all students.

2. Programme Evaluation and Development

• Manage the enrolment and internal assessment processes for all students, ensuring timeliness and comprehensiveness.
• Utilize assessment data to inform curriculum planning and interventions, proactively aligning lesson plans with students' academic, social, and developmental goals.

3. Behavioral and Social-Emotional Interventions

• Lead the planning and implementation of social, emotional, and behavioral interventions, ensuring they are tailored to individual learning objectives.
• Provide ongoing behavioral support strategies and guidance to teachers on effectively managing student behavior.

4. Mentorship and Teacher Development

• Mentor teachers and assistant teachers in curriculum execution, lesson delivery, classroom management, and behavioral interventions.
• Lead regular in-house training sessions to enhance instructional quality and ensure the consistent application of evidence-based practices.

5. Classroom Management

• Oversee classroom management to create a supportive and engaging environment for all students.
• Proactively guide teachers on behavior documentation, reporting, and intervention strategies while monitoring overall classroom dynamics.

6. Collaboration and Transdisciplinary Approach

• Facilitate regular meetings with the Early Intervention Team, Allied Health Professionals (AHPs), parents, and external stakeholders (preschools) to coordinate interventions for all students and ensure a transdisciplinary approach.
• Organize center events, outdoor learning opportunities, and lead caregiver training sessions to empower caregivers in supporting home-based learning.

7. Operational Support

• Share responsibilities in sourcing, purchasing, and inventory management of classroom resources, ensuring a safe and conducive learning environment for all.
• Ensure adherence to safety standards, including regular health checks and incident reporting.
• Provide class coverage and additional support to teachers as needed to maintain smooth instruction and classroom dynamics.

8. Student Recordkeeping

• Maintain accurate documentation of student progress, assessments, and interventions, ensuring timely reporting to relevant stakeholders.

Overview of role

At Procter & Gamble (P&G), our Research & Development (R&D) division is where business, innovation, and technology converge to create a competitive edge. Since our founding in 1837, innovation has been the cornerstone of our success. From pioneering fluoride toothpaste to the first heated razor, R&D enables us to enhance lives in meaningful ways—today and for future generations. Our diverse R&D professionals are business leaders who leverage technical expertise to deliver groundbreaking product innovations for our 65 trusted brands.

We are looking for a Senior Scientist in Products Research to join our Skin Care team. We seek candidates with strong critical thinking skills who thrive on leading projects while mentoring and developing others. The successful applicant will spearhead initiatives in one of our “Disrupt Tomorrow” categories, focusing on identifying and addressing consumer and technical challenges with significant potential for growth in the Skin Care Category.

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Skin Care organization. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

Key Responsibilities

• Define and execute experimental plans to address complex consumer needs and insights, ensuring a holistic and superior consumer experience.
• Collaborate with cross-functional teams to deliver brand growth strategies through a multi-year innovation master plan, effectively bridging what is needed with what is achievable.
• Leverage global assets to create resource-efficient solutions, optimizing these assets to cater to regional consumer demands.
• Partner closely with the technical community to identify barriers and communicate risks to stakeholders effectively.
• Lead and mentor the Product Research team by clearly defining roles and responsibilities, ensuring full engagement and capability growth to meet both business objectives and individual development goals.

Qualifications

• Bachelor’s or Master’s degree in engineering or a relevant scientific field.
• Minimum of 8 years of experience in Consumer Product Research, with a proven ability to translate consumer insights into technical requirements across various categories.
• Prior experience in Skin Care, particularly in the Asia Pacific, Middle East, and Africa regions, is preferred.
• Demonstrated success in driving large, multi-functional business initiatives within a corporate environment.
• Possesses meticulous and analytical skills, with a strong aptitude for problem-solving.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

FoodXervices Inc is one of the top foodservice distributors in Singapore, servicing over 4800 clients ranging from top hotels and restaurants, airlines, and cafes, fast food chains and culinary institutions.

We are looking for an office based Customer Success Executive to join our team.

The ideal candidate should have a personable character with great communication skills.

Duties and responsibilities include:

• Using all proper means in the Employee’s capacity to advise, promote, improve, develop, extend and maintain the Group’s business and to protect and further the reputation, business, interests of the Group
• Using and optimising usage of all improved and updated technological / digital software made available – including assisting for Software Implementation, Improvement and Training (i.e Zendesk, etc)
• Processing the placement of orders received from customers via phone and email.
• Respond and follow up to customer inquiries via email or phone.
• Identify and assess customers' needs to ensure high level of customer satisfaction.
• Build rapport with customers and maintain customer-client relationships.
• Provide timely solutions to customers with regards to their transactions.
• Suggest alternative purchase options to prospective customers.
• Any other ad-hoc duties assigned.

Requirements:

• Possess minimum Nitec / Diploma in any discipline.
• Beneficial to have expeirence dealing with 3PL / 4PL and Export customers, not a must have.
• Have excellent communication skills.
• Be comfortable with technology and learning new systems.
• Be a good team player with a positive attitude.
• Be organised and demonstrate ability with admin tasks.
• Be able to multi-task and work under pressure.
• Must be able to work on Saturdays, when OT is required (alternate weeks).
• Be able to start work immediately.
• Only Singaporeans may apply.

As an employee of FoodXervices Inc, you will enjoy the following benefits:

• Access to company gym facilities
• Staff discount rates for company listed products
• Free parking
• Work from home 1 day per week (After probation)

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• 5.5 days work week, public holidays as per scheduled

PlayFACTO @ Junction 10 is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ Junction 10!

Roles and Responsibility (Student Care Teacher)

• Delivery and presentation of lesson content to children
• Supervision of primary school children (primary 1 to 6) to ensure completion of daily homework
• Ensure safety and timely transfer of children from school to student centre when/where required
• Ensure safety and wellbeing of children at all times
• Regularly communicate with parents and guardians regarding children’s progress and behaviour
• Fetching of students from nearby schools when/where required
• Administrative work (sales, collection of fees, and collection of forms) and upkeep of centre premises.
• Any other ad-hoc duties as delegated by Centre Head

• Requirements (Student Care Teacher):
• Minimum 1-2 years of experience in education/student care/classroom experience, preferably at the primary level
• Preference given to candidates with Professional Certificate/NiTEC/Diploma/Advanced/Higher/Graduate Diploma in Linguistics/Languages, Education/Teaching/Training or equivalent
• Able to guide students in primary school subjects
• Possess excellent work ethic and professional integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Possess a passion for working with and nurturing children

Benefits (Student Care Teacher):

• Competitive salary commensurate to each teacher’s qualifications, experience, dedication, and skill in the classroom
• Growth opportunities
• Full academic/operational training provided
• Yearly internal Professional Development courses and opportunities for external Professional Development
• A happy and positive work environment!

Does PlayFACTO sound like a good fit for you? Please apply here or send your resume via WhatsApp to 9832 2996 or to junction10@playfactoschool.com.sg

Please include in your resume your educational background, your work history, details of your last work experience and 1 referee that can provide a review of your previous job performance.

Please note that only short-listed candidates will be notified for interview.

Job Description:

• Corporate account servicing
• Provide customer service and act as the liaison between the client and the Company
• Liaise closely with internal and external parties in conceptualizing and executing of print projects
• Final authority to interfere at any production stage on product quality issues
• To approve work done by in-house artists on client’s behalf
• Presentation of designs and artwork to clients
• Issue billing timely upon job delivery to clients
• Preparation of reports and proposals

Requirements:

• Diploma/Degree in Business or its equivalent
• Strong business acumen in account servicing and with the ability to speak confidently with flair and poise in dealing with customers
• Excellent project management skills, multi-tasking skills and the ability to work independently in fast paced environment
• Posses strong communication and interpersonal skills

Responsibilities and Duties:

Specific

Main Duties

• Plan, develop and manage the Palliative/ Activity Programmes.
• Schedule volunteer/expert facilitator- run activities on a weekly basis.
• Ensure smooth implementation of programme.
• Evaluates programme effectiveness and analyses results. Recommends and takes appropriate actions when needed to improve the programme.
• Allocate appropriate resources, volunteers and expert facilitators to run the activities.
• Monitor patients’ safety and well-being during the activities.
• Run groups with volunteers/ assistant (when applicable).

Administrative Duties

• Prepare reports on programme activities, progress and status to management.
• Yearly planning and budgeting.

Education and Training

• Supervise and train volunteers and provide administrative support to volunteers/ expert facilitators, when needed.

Job Requirements:

• Diploma in Business-related discipline will be an advantage.
• Some basic skills on handling/transferring patients will be an advantage
• Able to demonstrate skills in organization, management and leadership
• Proficient in Microsoft Office (in particular MS Excel)
• Experienced in running groups and working with elderly is an advantage
• Able to establish and maintain positive working relationship with staff, volunteers, expert facilitators and patients, good team player with a customer-focused mindset
• Must be self-directed and able to work independently
• Process good analytical, creative thinking and problem-solving skills
• Experienced in managing volunteers and/or projects is an advantage

We are looking for Senior/Occupational Therapists to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which include Occupational Therapist, Speech Therapist, Physiotherapist, and Psychologist. Community Integration Service (CIS) provides a range of intervention programs (individual and group activities) to support our client's ability to participate in the home and community. Individual intervention session are provided at the client’s home.

CIS aims to support the integration of children and youth with physical disabilities into their schools and community so that they can reach their fullest potential. This is achieved by empowering clients with skills for holistic development and promoting supportive environments in collaboration with families, educators and community partners.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualised therapy programmes;
• Liaise with various disciplines involved in the rehabilitative treatment process;
• Work independently and provide intervention sessions at home;
• Refer clients to the respective specialists for consultation and intervention;
• Facilitate discussions with caregivers and educators in schools;
• Provide/organise group activities for clients;
• Work closely with the AHP team involved in delivering service to clients; and
• May be assigned AHPC supervisory function for senior therapist.

Job Requirements:

• Recognised Degree in Occupational Therapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications);
• Fully registered therapist with the Allied Health Professions Council in Singapore;
• Prior working experience with paediatric group is preferred;
• For senior role, applicant should have at least 5 years of direct experience; and
• A team player and adaptable to work in a community based setting.

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

You will report to the Business Development Manager and will assist to answer questions from customer about our company’s products and/or services.

Delivering information about our company’s offering, understanding potential customer’s needs to pitch for new sales. And support existing customers by helping them to resolve their service issue, determining the root cause, rectifying the necessary and explanation or addressing the matter if required. Contact relevant internal stakeholder to rectify and then clarifying with customer, quickly escalate the situation internally for customer if necessary, and follow up with internal stakeholder and customer until customer issue has been resolved.

Responsibilities

• Coordinate for sales team by managing schedules, filing confidential documents and communicating important and relevant information.
• Price update to internal stakeholders and system. (Monthly, quarterly or new model)
• Update sales performance (weekly) and record sales department KPI
• Generate reports (Weekly & monthly basis)
• Communicate and coordinate with internal departments on sales planning
• Respond promptly to customer inquiries, manage all incoming customer queries, issues or grievances with patience, positivity and professionalism over the phone and/or via emails;
• Keep records of customer interactions, record details of inquiries or complaints and actions taken by relevant colleagues;
• Follow up to ensure that appropriate actions were taken on customers' issues or requests and that customer issue has been revolved successfully;
• Report unresolved customer grievances or special requests to Business Development Manager for further investigations
• Communicate with customers to chase payment for unpaid invoices while maintaining professionalism and strong customer relationships.
• Any other ad-hoc duties.

Requirements

• Candidate must possess at least Professional Certificate / O’ Level / NITEC or recognised diploma in a related field;
• Minimum 1 year of experience in similar position;
• Experience in international movements of goods, freight forwarding or logistics industry would be an added advantage;
• Excellent communication skills; proficiency in Microsoft Office applications
• Mature, detail oriented & well organized; able to work independently with minimal supervision;
• Good team player, positive attitude and willing to learn;
• Skilled in working cross culturally and in developing relationships with colleagues;
• Preferably Junior Executive Level

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

Concentrix

Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.

At Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you.

A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world’s best brands.

Working at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. This is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.

Senior Sales Support Specialist – South Korea + SEA

Reporting to the Sales Manager, the Senior Sales Support Specialist will play a pivotal role in supporting the Enterprise Sales and Customer Success teams across South Korea and SEA. You will be instrumental in driving sales renewal rates by managing pre- and post-sales administrative tasks, enabling smooth lifecycle selling.

This permanent position offers an exciting opportunity to join the pioneering Sales Support Desk team in Singapore. We are looking for individuals who are independent, meticulous, have an eye for large data management and comfortable to manage ambiguity situation while establishing new processes and workflows. Handling confidential information with integrity and escalating complex issues to appropriate channels will be key.

Successful candidates will be the subject matter expert to present accurate sales quotation, review sales contracts, update accounts notes in CRM system, perform customer research, identify high-risk customer accounts, gather and develop sales data mapping to help the sales team overcome customer objections and mitigate risks. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

What you’ll experience with us

Sales Administration Support

• Relieve internal and external sales teams of pre- and post-sales administrative duties.
• Maintain accurate sales quote documentation, including pricing and configurations.
• Update customer contact information across CRM and sales pipeline systems.

Administrative Tasks

• Process sales orders, enter sales data, and review sales contracts.
• Prepare sales quotations, manage invoices, and track documents.
• Create sales renewal packages with historical pricing, subscription statuses, and discount data.
• Handle sales bookings, including purchase order processing and booking reconciliation.

Data Management and Analysis

• Identify renewal opportunities by analyzing data sets and participating in sales cadence meetings.
• Investigate sales trends related to downsell or churn and support high-risk renewals using CRM ticketing platforms.

Reporting and Standardization

• Prepare sales data documents, generate ad-hoc reports, and drive process standardization to maintain database accuracy.
• Perform quality assurance and update process documentation as needed.

Client and Stakeholder Engagement

• Act as a subject matter expert, ensuring database integrity and responding professionally to customer and stakeholder queries.

We’ll be a great match if you…

• This role will require you to provide administrative sales support to our internal and external stakeholders across South Korea and SEA.
• Fluent in Native Korean and proficient in English (B1/B2 level) to drive business conversations across South Korea and SEA.
• 2-5 years of relevant working experience in administrative function with advance knowledge in Microsoft Office (Excel, Word).
• High integrity to manage confidential internal and external client information.
• Independent individuals with team-player mindset.
• Strong attention to detail and a strong sense of responsibility to manage large and complex data.
• Strong sense of accountability to manage high priority escalation.
• Demonstrated aptitude to learn and optimize new technology and data.

Other Information

• Office Address: 80 Pasir Panjang Rd, #15-83/84 Mapletree Business City II, Singapore 117372 (nearest MRT: Labrador Park).
• 5 days’ work week (Mon – Fri / regular working hours).
• Permanent position, hybrid working arrangement model.
• Comprehensive healthcare, medical plans and flexi benefits.
• Annual Leave and Paid Sick Leave are covered.
• Onboarding and on-the-job learning programme will be provided.

Uninterrupted home-based internet is required for this role. Applicants should have sufficient internet access in their homes to attend and host video calls, as well as perform essential functions of the role which include downloading and uploading of large files to shared network drives.

All shortlisted candidates will be contacted.