Total 116 Senior Executive level Customer Service job vacancies in Bridgeton, MO

Job Overview:
We are looking for a motivated and detail-oriented Ecommerce Customer Service Representative to join our team. The ideal candidate is a great communicator who can handle customer inquiries efficiently and with a positive attitude. This role involves assisting customers with their orders, resolving issues, and providing information about our products and services.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, live chat, and social media.
• Provide accurate, valid, and complete information by using the right methods and resources.
• Resolve product or service problems by clarifying the customer's issue, determining the cause, and offering the best solution.
• Process orders, refunds, and exchanges in a timely manner.
• Keep records of customer interactions, transactions, and issues, updating our internal systems.
• Identify and escalate priority issues to the appropriate department or supervisor.
• Follow up with customers to ensure their issues have been resolved.
• Collaborate with other teams (e.g., Warehouse, Purchasing) to improve the overall customer experience.
• Stay up-to-date with product knowledge and company policies to accurately assist customers.

Requirements:

• Previous experience in a customer service role (preferably in ecommerce/retail/call centre).
• Excellent verbal and written communication skills (English).
• Strong problem-solving skills and attention to detail.
• Ability to handle multiple tasks and prioritize efficiently.
• Proficiency with Microsoft Office and basic computer skills.
• Diploma or equivalent and above is a plus.

Preferred Skills:

• Experience working in ecommerce or online retail.
• Knowledge of common ecommerce platforms (Shopee, Lazada, Magento, etc.).
• Bilingual or multilingual skills are a plus.

What We Offer:

• Competitive salary with quarterly bonus if target are met and benefits package.
• Opportunities for growth and advancement.
• A supportive and collaborative team environment.

Work Schedule:

• Onsite shift work required (8.30am - 5.30pm/1pm - 10pm) rotating with the team.
• 6 off days every 4 weeks.

Monitor Customer’s order processing and closure.

Generate Weekly and Monthly Report using MS Excel.

Check on WIP of PCB to ensure all orders are taken and progress in time.  Must monitor closely of the WIP in order to have clear information providing to Sales Personnel or Customer at all time.

Follow up and receive Customer’s PO before sending to Thai Factory

Ensure all ETA/Delivery Date are met as per Customer’s request.

Liaise Customer Window User in Thai Factory on the PCB Status.

Develop good working relationship with Customer and Thai Factory Personnel to achieve objectives within timescales.

Provide Sales Support on administration work to your Sales Personnel.

Criteria For Customer Service Officer

Preferably 3 to 5 years’ experience as Customer Service Officer in PCB/Electronics/Semicon industry

Positive attitude, hardworking, initiative and team player

Min 'O' Level or Diploma holder

Responsibilities:

1. Responsible for sales of products and services offered by the postpartum center, achieving sales targets and performance goals.
2. Assist clients in understanding the services, features, and advantages of the postpartum center, providing professional consultation and advice.
3. Manage client relationships, maintain good communication and rapport with clients, and resolve client issues and complaints.
4. Participate in market research and competitive analysis, understand industry trends, and market demands.
5. Assist in developing sales and marketing strategies, and expand new clients and markets.
6. Regularly report sales performance and market conditions, and provide suggestions for improvement and optimization.

Requirements:

1. Candidates with relevant medical, health management, or postpartum care background are preferred.
2. Possess good communication skills and service awareness, able to effectively communicate with clients and build trust relationships.
3. Have sales skills and negotiation abilities, with sales experience being a plus.
4. Familiar with office software and sales management tools, capable of data analysis and report generation.
5. Team player with strong learning abilities, able to adapt quickly to work environments and business requirements.

How to Apply:

Please submit your resume and cover letter outlining your qualifications and interest in this position to allen.zar@joyregroup.com or WhatsApp 98650979

#pls attach your resume for interview

Work Location:

· Thomson Plaza

· Willing to travel to other branches when required (Bukit Timah Plaza, Century Square, Oasis Terraces, Parkway Centre, Thomson Plaza)

Work Days:

· Monday-Friday: shifts between 10am-10pm

· Saturday-Sunday: 8am-6pm

· Able to work shift hours and on weekends (4 weekdays and 1 weekend)

· 44 hours per week

Job Responsibilities:

· Service oriented

· Acquire and maintain strong knowledge of the organisation's programmes, services and processes

· Keep abreast of latest MOE initiatives to stay relevant with customers' needs

· Actively promote and upsell programmes to both prospective and existing customers

· Attend to customers' needs and enquiries in a prompt and service-oriented manner

· Build rapport and maintain a positive relationship with all stakeholders

· Handle all walk-ins, phone, text messages and online enquiries in a warm, earnest and professional manner

· Meticulous and detail oriented to ensure administrative duties like registration and enrolment data are accurately captured

· Maintain an updated record of customer interactions, including inquiries, feedback and complaints

· Provide support and assistance to teachers and students whenever required

· Uphold a strong communication platform between teachers and parents

· Assist in other adhoc duties as assigned

Job Requirements:

· Minimum Diploma holder

· Strong proficiency in spoken and written English

· Proficient with Google Docs, Google Sheets and Microsoft Office

· Good team player with ability to work with minimal supervision

· Prior experience in education industry would be advantageous

Please note that the position and remuneration can be negotiated based on the candidate's relevant experience(s).

To submit your application, you can also drop us an email (hr@learningpoint.com.sg) with the position that you are applying for and a copy of your resume.

We regret to inform that only shortlisted candidates will be contacted.

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Summary:

• Chinese Language Tuition Centre
• Location: Tampines
• Work Week: 5 days (off on Mondays & Tuesdays)
• Performance bonus
• Medical coverage
• Career Advancement

Key Responsibilities:

• Provide information and processing paperwork related to student enrollment and admissions
• In-charge of school fee collection and issue invoice
• Answer general inquiries from students or parents about the centre
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Must be comfortable taking care of the children when needed

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Reporting to the Nurse Manager (Home Care), you are responsible for delivering patient-centric and compassionate care according to Home Care patients’ needs and conditions, in compliance with organisational standards, statutory requirements and stakeholders’ expectations. You are also involved in orientation, teaching and supervising of new/junior staff, working toward the goal of an effective and knowledgeable nursing team.

Responsibilities:

• Ensure the nursing care services rendered are safe, competent and individualised. Uphold nursing standards in documentation, treatment, patient monitoring and infection control.
• Manage complex patient care and demonstrate clinical skills, knowledge and critical thinking in the care delivered to patients.
• Monitor, reassess and evaluate the patient’s condition, implement a plan of care for the patient and support family members to cope with the patients' advanced disease.
• Coordinate the care of patients through an advising physician, provide direct patient care, evaluate the patients’ conditions, and serve as the liaison between families and physicians.
• Communicate and build rapport with patients and their families or caregivers. Assess the home needs in terms of training and requisition of equipment and aids to facilitate patient’s living.
• Allocate equipment as necessary to assure adequacy of resources to meet care requirements.
• Follow up to ensure continuity of patient care and treatment plans.
• Perform nursing care such as medication administration and wound dressing as required.
• Maintain proper documentation of patient’s condition and accurate collation of data (record of referral/enquiry/attendances).
• Facilitate and participate in Multidisciplinary Team meetings. Cooperate with other teams to provide smooth delivery of patient care and services.
• Keep active measures to ensure the safety of patients.
• Observe organisation and legal requirements regarding storage and control of drugs and medical supplies.
• Maintain a high degree of confidentiality and discretion in matters involving patient care.
• Observe the proper use/care of the equipment and economical use of consumables and supplies.
• Handle public enquiries in an appropriate and professional manner.
• Adhere to established policies and procedures of AH. Enforce compliance with the Singapore Nursing Board's Standards of Practice for Nurses and Midwives and the Code of Ethics and Professional Conduct.
• Undertake to keep oneself well informed of the updated industry guidelines and develops new skills that are necessary for the role.
• Maintain high standards of housekeeping and workplace organisation at all times.

Requirements:

• At least a Diploma in Nursing from the local Polytechnic and registered with Singapore Nursing Board. Post-registration experience in a hospital or hospice setting is preferred.
• Working knowledge in IT and systems.
• Passion to serve and provide excellent customer service to various stakeholders.
• Meticulous and accurate.
• Good interpersonal and communication skills.
• Willing to contribute as an effective team player.
• Able to perform under pressure.

Key Responsibilities:

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

Responsibilities

• Provide administrative support, undertaking clerical tasks such as typing, filing, making phone calls, data entry, handling email, etc.
• Preparation of reports.
• Maintain in-house computers
• Install, configure, and troubleshoot hardware and software systems
• Any ad-hoc administrative duties as assigned.
• Report to Admin Manager and Director.

Requirements:

• Diploma in any field.
• Competent in Microsoft Excel and Words.
• Experience as an IT Systems Administrator
• Good interpersonal skills and able to work independently.
• Able to commence work immediately or on short notice

Interested applicants, please send detailed resume together with current and expected salary

Job Description:

• PC setup & troubleshooting, application setup & configurations for end-users
• Oversee the IT infrastructure and equipment which includes Print server, Desktops, Laptops & windows workstations
• Managing Active Directory, DNS, DHCP, IP Addressing, Group Policy
• SCCM Asset Management, WSUS Server & Patch Management
• Assist in maintenance of anti-virus platform for servers and client PCs, conduct test and deployment of Microsoft patches for servers and clients
• Review and monitor the IT infrastructure to ensure that it is secure and optimized
• Support network & server of the company, plan, recommend and implement improvement to the IT infrastructure of the company
• Perform Backup & Restoration
• File Server Access Management, Firewall and Security Administration
• Other Ad-hoc duties as assigned

Job Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, or Information Technology
• Preferably have 3 years of experience in IT operations, PC Support & Troubleshooting, infrastructure, network administration and end user support.
• Experience in Desktop, Laptop Support & Troubleshooting, O/s & Application configuration
• Experience in Windows10, Routers, Firewall, Switches, Wireless communication, WAN, FTP, Proxy
• Willing to perform Overtime

We regret that only shortlisted candidates will be notified.

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

We are looking for a motivated and dedicated person. We also welcome homemakers/housewives and people with an entrepreneurial spirit to apply. We offer flexible working hours as well as working from home.

Job responsibilities include:

Communicate with customers via phone, email, or in-person to address inquiries and provide support.

Build and maintain strong relationships with clients to enhance customer satisfaction.

Following up with current clients to ensure their satisfaction with our services

Maintain accurate customer records in the database.

You will need to work independently, so self-discipline and independence are essential.

You are able to work from home on some days of the week.

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Work Location: Tampines

Working Hours: 5 days work week (2 off days on weekdays)

• Monday : Rest Day
• Tuesday : Rest Day
• Wednesday to Friday : 1:00pm to 9:30pm
• Saturday and Sunday : 8:30am to 6:30pm

Salary Package: Basic Salary ranging from 2.3k - 2.8k + performance bonus

Key Responsibilities:

• Provide information and process paperwork related to student enrollment and admissions
• In-charge of school fee collection and invoice issuing
• Answer general inquiries from students or parents via phone call / email
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Comfortable taking care of the children

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are seeking dedicated and highly motivated individuals who excels in a self-directed environment. Ideal candidates should posses a strong work ethic and the ability to manage their time effectively.

We also welcome homemakers/housewives and individuals with a entrepreneurial mindset

Job tasks include:

- Communicating with new prospects

- Arranging sales appointments

- Fostering strong connection with clients, creating an environment where they feel valued and understood

- Following up with existing clients, ensuring they are happy with our services

- Coordinating work for sales of products.

If you are open-minded, outspoken, and ready to take on new challenges in a dynamic sales environment, we want to hear from you!

You can work from home some days of the week.

Candidates without any experience are welcomed! On-job training will be provided once onboard.

Work Location: Dhoby Ghaut / Woodlands / Tampines

Working Hours: 5 days work week (2 off days on weekdays)

• Monday : Rest Day
• Tuesday : Rest Day
• Wednesday to Friday : 1:00pm to 9:30pm
• Saturday and Sunday : 8:30am to 6:30pm

Salary Package: Basic Salary ranging from 2.3k - 2.8k + performance bonus

Key Responsibilities:

• Provide information and process paperwork related to student enrollment and admissions
• In-charge of school fee collection and invoice issuing
• Answer general inquiries from students or parents via phone call / email
• Handle administrative / operational tasks of the school
• Other ad-hoc admin duties

Requirements:

• Able to work in the evenings and weekends
• Bilingual in Mandarin to liaise with Mandarin speaking parents and children
• Comfortable taking care of the children

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

We are looking for a motivated and dedicated person. We also welcome homemakers/housewives and people with an entrepreneurial spirit to apply. We offer flexible working hours as well as working from home.

Job responsibilities include:

Communicate with customers via phone, email, or in-person to address inquiries and provide support.

Build and maintain strong relationships with clients to enhance customer satisfaction.

Following up with current clients to ensure their satisfaction with our services

Maintain accurate customer records in the database.

You will need to work independently, so self-discipline and independence are essential.

You are able to work from home on some days of the week.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact

The role as an Integrated Logistics Support (ILS) Engineer, to be part of the Systems Engineering Team to play a pivotal role in ensuring the effective and efficient operation of training and simulation project systems by integrating logistics considerations throughout its lifecycle.

This role requires a blend of technical expertise, analytical skills, and project management capabilities to support the planning, development, implementation, and sustainment of logistics support solutions.

Be Part of Our Success

• To assume the lead role of ILS Lead / Engineer for the assigned projects
• Logistics Planning: Develop comprehensive logistics plans in coordination with project managers and stakeholders to ensure seamless integration of logistics support throughout the system lifecycle
• Configuration Management: Manage configuration baselines and ensure that logistics requirements are integrated into the overall configuration management process
• Supply Chain and Obsolescence Management: Collaborate with partners, suppliers, and original equipment manufacturers to optimize inventory levels, minimize lead times, ensure timely availability of spare parts and materials, and to trigger discussion for solutions to equipment that are reaching end-of-life
• Reliability Engineering: Analyse system reliability data to identify trends, failure modes, and opportunities for improvement to enhance system availability and performance
• Maintenance Planning: Develop maintenance schedules, procedures, and strategies to minimize downtime and maximize system availability while optimizing maintenance costs
• Technical Documentation: Oversee the development and maintenance of technical documentation, including manuals, training materials, and support documentation, to facilitate effective operation and maintenance of the system
• Training and Support: Coordinate training programs and provide technical support to end-users, maintenance personnel, and other stakeholders to ensure proficiency in system operation and maintenance tasks
• Life Cycle Cost Analysis: Conduct life cycle cost analyses to assess the total cost of ownership and identify opportunities for cost reduction and performance improvement throughout the system lifecycle
• Risk Management: Identify logistics-related risks and develop mitigation strategies to minimize potential disruptions to system operation and support activities
• Continuous Improvement: Drive continuous improvement initiatives to enhance logistics processes, optimize resource utilization, and streamline logistics support activities

Qualities We Value

• Demonstrate ability to quickly understand and apply technical concepts principles to solve problems with strong analytical and problem-solving skills
• Good interpersonal, organisational and communication skills
• Knowledge of logistics and supply chain management principles
• Practical understanding of ILS standards and experience and reliability engineering concepts
• Ability to work independently and collaborate effectively in cross-functional teams
• Ability to prioritize and manage time on multiple simultaneous projects
• Experience in defence, vehicle, aerospace, marine or other complex systems environments will be an advantage
• Applicants with more than 2 years of relevant experience may be considered for more senior positions

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Working location is in Ang Mo Kio and occasionally travelling is required