Total 96 Junior Executive level Customer Service job vacancies in Pasay City

Job description

• Receiving visitors and guests by greeting, welcoming, directing them appropriately.
• Answering and transferring calls to respective department/staff if necessary.
• Perform administrative and clerical tasks such as document preparation, handling incoming and outgoing correspondence.
• Maintaining office/pantry’s supplies/inventory and restock in advance.
• Liaise with suppliers/vendors and building management for any related issues.
• Maintaining office cleanliness, tidiness and safety precautions are in order.
• Manage schedule and tidiness of meeting room.
• Handling corporate meals such as contact suppliers, ordering, receiving and etc.
• Ad-hoc task assigned by superior.

Requirement:

• At least with diploma certification.
• Fresh graduates are welcome.
• Proficiency in MS Office (Excel, Word, and PowerPoint, in particular).
• Observant and alert to detail.
• Proficiency in English, Mandarin, and Bahasa Melayu with listening, speaking, reading, and writing.
• Preferred applicant who can communicate in Mandarin.

Job Info

• Operations hours are from Monday to Friday, 8.00am to 5.00pm.
• Free daily breakfast and luncheon.
• We offer attractive benefit perks to the successful candidates.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Dental Insurance
• Health Screening
• Vision Benefit
• Corporate Meals
• Corporate Events
• Open culture
• Personal development opportunities

職位描述

• 透過問候、歡迎、適當引導來接待訪客和客人。
• 如有需要，接聽電話並將其轉接到相應部門/員工。
• 執行行政和文書任務，例如文件準備、處理傳入和傳出的信件。
• 維護辦公室/食品儲藏室的用品/庫存並提前補充庫存。
• 就任何相關問題與供應商/供應商和建築管理人員聯絡。
• 保持辦公室清潔、整潔，並做好安全預防措施。
• 管理會議室的日程安排和整潔。
• 處理公司餐食如聯絡供應商、訂購、收貨等。
• 上級臨時指派的任務。

要求：

• 至少有文憑認證。
• 歡迎應屆畢業生。
• 熟練使用 MS Office（尤其是 Excel、Word 和 PowerPoint）。
• 善於觀察，對細節保持警覺。
• 精通英語、華語和馬來語，具備聽、說、讀、寫能力。
• 能用國語溝通的優先申請人。

職位資訊

• 營業時間為週一至週五，上午 8 點至下午 5 點。
• 每日免費早餐和午餐。
• 我們為成功的候選人提供有吸引力的福利待遇。

津貼和福利

• 附近的公共交通
• 中心位置
• 醫療保險
• 牙科保險
• 健康檢查
• 視力益處
• 公司餐點
• 企業活動
• 開放文化
• 個人發展機會

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

Location: KL ECO CITY

Position Overview:

We are seeking a dedicated and proactive Customer Support Executive to join our team. The successful candidate will play a crucial role in enhancing the effectiveness of our job postings by reviewing those with low applicant rates, conducting manual sourcing, and actively engaging with candidates across various platforms.

Key Responsibilities:

• Review Job Postings: Analyze job postings with low applicant responses and identify areas for improvement.
• Manual Sourcing: Utilize interviews and external databases to identify and attract potential candidates.
• Cross-Platform Posting: Share job openings on collaborative platforms, social media, and other relevant channels to maximize visibility and reach.
• Candidate Engagement: Actively reach out to candidates to share job opportunities and capture their interest, providing information and answering queries to encourage applications.
• Reporting: Maintain records of outreach activities and applicant responses to optimize sourcing strategies.

Qualifications:

• Proven experience in customer support, recruitment, or a related field.
• Strong communication skills, both verbal and written, with the ability to engage and influence candidates.
• Familiarity with various sourcing platforms, social media, and job boards.
• Detail-oriented with strong analytical skills to assess job postings and applicant trends.
• Ability to work independently and collaboratively in a fast-paced environment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

地點：吉隆坡生態城

職位概況：

我們正在尋找一位敬業且積極主動的客戶支援主管加入我們的團隊。成功的候選人將透過審查那些申請率較低的候選人、進行手動尋找以及在各種平台上積極與候選人互動，在提高我們職位發布的有效性方面發揮至關重要的作用。

主要職責：

• 審查職缺：分析申請人回應率較低的職缺發布，並找出需要改進的領域。
• 手動尋找：利用面試和外部資料庫來識別和吸引潛在的候選人。
• 跨平台發布：在協作平台、社交媒體和其他相關管道上分享職缺，以最大限度地提高可見性和覆蓋範圍。
• 候選人參與：積極與候選人聯繫，分享工作機會並吸引他們的興趣，提供資訊並回答查詢以鼓勵申請。
• 報告：維護外展活動和申請人回覆的記錄，以優化採購策略。

資格：

• 在客戶支援、招募或相關領域擁有豐富的經驗。
• 較強的口頭和書面溝通能力，能夠吸引和影響候選人。
• 熟悉各種採購平台、社群媒體和招募網站。
• 注重細節，具有強大的分析能力，可以評估職位發布和申請人趨勢。
• 能夠在快節奏的環境中獨立和協作工作。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求

地點：吉隆坡生態城

職位概況：

我們正在尋找一位敬業且積極主動的客戶支援主管加入我們的團隊。成功的候選人將透過審查那些申請率較低的候選人、進行手動尋找以及在各種平台上積極與候選人互動，在提高我們職位發布的有效性方面發揮至關重要的作用。

主要職責：

• 審查職缺：分析申請人回應率較低的職缺發布，並找出需要改進的領域。
• 手動尋找：利用面試和外部資料庫來識別和吸引潛在的候選人。
• 跨平台發布：在協作平台、社交媒體和其他相關管道上分享職缺，以最大限度地提高可見性和覆蓋範圍。
• 候選人參與：積極與候選人聯繫，分享工作機會並吸引他們的興趣，提供資訊並回答查詢以鼓勵申請。
• 報告：維護外展活動和申請人回覆的記錄，以優化採購策略。

資格：

• 在客戶支援、招募或相關領域擁有豐富的經驗。
• 較強的口頭和書面溝通能力，能夠吸引和影響候選人。
• 熟悉各種採購平台、社群媒體和招募網站。
• 注重細節，具有強大的分析能力，可以評估職位發布和申請人趨勢。
• 能夠在快節奏的環境中獨立和協作工作。

津貼和福利

• 附近的公共交通
• 中心位置
• 休閒著裝要求

LEARNING SUPPORT ASSISTANT ROLES - SEN

WHY HAYS?

Hays Education works with an extensive network of schools, providing Learning Support and Teaching Assistants to SEN schools in Manchester and surrounding areas for over 25 years. We offer competitive daily rates of £95 - £115 and access to free online professional development training. You will also join our Hays Refer a Friend scheme where you could receive £250 for every successful referral. We also provide full holiday entitlement and access to exclusive jobs which are not advertised in the public domain. We will work with you on your behalf, meeting your requirements to find the ideal position that meets your needs.

ABOUT YOU

The successful candidate will have to have referenceable experience with Special Needs pupils in a school environment or equivalent. It is essential to have excellent communication skills in order to have a good working relationship with pupils, teachers and parents. With a good knowledge and understanding of what it takes to work with pupils with SEN, you will need to be a confident and patient individual who has competent behaviour management skills.

If you are looking for your next learning support assistant role in January 2025, and believe you have the necessary skills and requirements for these positions, please contact Amy Fitzgerald at Hays Education.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

• Assists in developing specific objectives for interpretive programs and displays, providing input to the annual plan of work.
• Inventories and prepares reports on the annual volumes of use, trends in public information needs, and public response to existing information output.
• Makes regular visits to the various public schools and social groups. Makes presentations on subjects such as fire safety, environmental awareness, recreation activities, and litter prevention.
• Maintains inventory of existing publications for public use. Prepares or assists in the preparation of informational exhibits which include photos, maps, etc. Maintains the Forest video, film, and slide library and audio-visual equipment.
• Ensures that the information desk at a reception area or visitor center is covered at all times and answers the phone and radio.
• Greets visitors and responds to a variety of inquiries regarding Forest Service activities, programs, exhibits, facilities, policies, and functions.
• Evaluates inquiries in order to provide the most useful and appropriate information or to suggest other options, such as alternate routes or activities.
• Provides guidance to the public on rules and regulations regarding on-unit activities and attempts to gain public cooperation in protecting resources from damage and pollution.
• Assists visitors and callers with informational searches, and with use of the reference library. Monitors and reports statistics such as visitor numbers and activities, for project planning.
• Keeps abreast of unit issues and acts as lead to other information desk co-workers as needed.
• Serves as Collection Officer to sell forest timber permits and other items, such as maps and passes, in accordance with manual and handbook requirements.
• Is held responsible for submitting and accounting for collected monies using approved computer programs and records.
• Performs regular daily activities for the reception area or visitor center, including but not limited to, daily opening and closing of the facility, raising and lowering the flag, and maintaining the front desk.
• Monitors public areas and updates the status of exhibits. Provides visitors with effective instructions on security and safety procedures and informs the supervisor of visitor needs.
• Maintains a lost and found for visitors and staff. Coordinates Interpretive Association book sales, including ordering, stocking, sales, quarterly inventory and reporting.
• Coordinates with staff specialists and public affairs office to provide the latest, most accurate and appropriate information to the public.
• Researches and maintains an inventory of timely publications, brochures, posters, and informational handouts for the public. Creates and posts informational handouts and flyers concerning safety, events and other items of importance.
• Works with the public affairs unit to ensure that current and accurate information is available on the external Forest Service website. Updates information such as road and recreation closures.
• Responds to and directs web and email inquiries to the appropriate personnel. Acts as liaison to other information centers such as other Forest Service offices or the local Chamber of Commerce.
• Arranges informational interpretive displays in the reception area or visitor center. Varies or changes the displays to coincide with seasonal changes and unit program emphases.

WHAT IS THE TAXPAYER SERVICES (TS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Taxpayer Services Service Centers Kansas City Submission Processing

The following are the duties of this position at the full working level.

• Identifies potential and actual problems and probable causes. Researches a variety of issues, gathers
  pertinent statistics or information, reports findings to higher level employee, and may recommend corrective
  action for aspects of a program or function.
• Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow,
  work redundancy, or systemic problems and report findings to higher level employee(s).
• Verifies completeness and accuracy of controls to ensure compliance with established procedures and
  formats.
• Revises procedures, controls, etc., as instructed by analyst(s) or comparable positions.
• Drafts memoranda, preliminary reports, and charts showing findings or recommendations.
• Assists management with labor-management issues and grievances through the preparation of reports or
  responses, frequently having advance knowledge of decisions rendered and actions proposed that may result
  in personnel actions.

Within this structure, the incumbent performs the following duties:

• Prepares Systematic Analyses of Operations (SAO) annual schedules, and monitors program to ensure timely reporting to upper management officials.
• Maintains division and administrative files, is responsible for disseminating directive and other publications to all appropriate division personnel.
• Complete multiple assignments simultaneously with strict or sometimes competing deadlines.
• Receives, distributes, files and maintains office library of circulars, manuals, directives and other publications.
• Prepares division reports. Responsible for gathering and assembling all required data, ensuring timely and accurate submission.
• Performs administrative tasks, ordering equipment and supplies, prepare requests for personnel actions and maintaining files. Schedules appointments, coordinates meetings, schedules conferences, researches and provides background on subject matter of meetings.
• Use Microsoft Outlook to maintain multiple e-mail boxes, compose e-mail and respond to e-mail inquiry. Calendars, hearings and provides support to hearing officer.
• Maintains the division manager and assistant manager calendars; arranges conferences; prepares minutes for meetings; coordinates issues surrounding employee travel in the division, to include making reservations, obtaining airline tickets and preparation of travel vouchers.
• Maintains and accurate record of division travel expenditures and quarterly travel budget.
• Respond to verbal inquiries and requests for information via telephone or in person.
• Accurately and timely enters employees' leave information into the payroll program (VATAS) and validates timecards for supervisory approval.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

Headquarted in London, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus as well as our Customer Service Global Hub in Kuala Lumpur, Malaysia.

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration

About the role

The Operations Assistant will act as the backline for the department – this person will focus on supporting Sales & MKT, HR and Operation team in terms of IT infrastructure and daily operation, coordination with SEA IT team as daily basic.

What you’ll be doing

Support Sales & MKT department

• Receive request from Sales Team and Feedback for available inventory
• Monthly visit all Vietnam Office to check and maintain employee devices/ Office network
• In-charge to deliver requested inventory to the requestor timely
• Support Sales to raise Jira ticket to fix issues related to system setting, account access or any account modifications
• Receive quarterly merchandise from Marketing and Keep track for VN Inventory
• Monthly report for timely purchasing if needed

Support HR Department

• Oversee office inventory and company assess, take care logistic if needed
• Set up personal laptop, new employee account and prepare the boarding ticket before joining date
• Make sure IT Help Desk installed all Sales App with latest version
• Training Employee for company device usage and how to maintain with good condition
• Create IT Procedure for regional usage including On/off boarding; Necessary license/access/app per department; Inventory (devices) qualification
• Recommendation for change in procedure to support users

Operations & IT Assistance

• Collect Client/Sales feedback about system by monthly to find logic and send to IT Dept with suggestion
• Understand System logic and report if any bug/issue happened
• Test bug by personal experience in all interfaces when any report raised on 911/ Sales Group
• Perform to train new hire for ZFX System: MyZFX; IB Portal; CRM and Website
• Get use to ZFX Confluence to learn from another region and department
• Accept challenges individually by taking new task and handling issue
• Handle office device purchasing
• Manage vendors and quotation upon request to ensure quality and cost effectiveness

What you’ll need

• Bachelor's degree or equivalent
• Minimum 2 years of FX experience either as sales or CS (optional)
• Computer literate with particular emphasis on Microsoft Office Applications and other CRM systems 
• An effective communicator with a good command of English
• Sensitive to number, detail oriented and logical thinking  
• Multitasking and able to complete assigned task within deadline and under pressure  
• Excellent people skills, ability to manage/resolve conflict  
• Proactiveness, supportive mindset and problem solving skills  
• Fast learner and able to take up new job knowledge and skill 

vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Supervisory Medical Support Assistant (SMSA) monitors and makes work assignments, evaluates performance, resolves daily workplace issues and maintains efficient workflow.

• Provide technical and administrative supervision; oversee daily operations of the unit, ensure that agency policies and priorities are being followed; develop performance standards; and evaluate work performance of subordinates.
• Establish procedures to meet accreditation standards and consistently monitor staff to ensure services provided meet nationally accepted standards and are maximally cost effective.
• Analyze, evaluate, and advise on the effectiveness of work methods and procedures, organizations, space and manpower utilization, management controls, information and documentation systems and similar functions of management.
• Manage and prioritize resources in a cost-effective and efficient manner.
• Develop workload-based staffing standards.
• Ensure staff use current tools and conform to current directives and policy.
• Develop and maintain functioning monitors and submit results in a timely manner to the Scheduling Manager or Community Care Manager as required.
• Conduct surveys and reviews to ensure that optimal program efficiencies are achieved, and those resources are being appropriately and fully utilized.
• Provide effective planning direction by identifying needs and potential issues/concerns, deciding flexibilities in operations and constructive cost-effective approaches to the resolution of problems.
• Hear and resolve minor complaints; refer serious unresolved complaints to a higher-level supervisor or manager; effect minor disciplinary measures and recommend action in more serious cases.
• Interview candidates for positions; recommend appointments, promotions, and reassignments to unit positions;
• Carry out Equal Employment Opportunity policies and program activities.
• Ensure personnel follow operational, safety, personnel and conduct requirements.
• Monitor daily staffing levels and ensures equal distribution of workload/coverage daily.
• Manages all aspects of the assigned MSAs and the leads in the team.
• Adhere to VHA policy regarding scheduling.
• Ensure use of standardized tools including Consult Toolbox, VSE, ICB scanners, etc.
• Identify workload backlogs and potential procedural problems by observation/monitoring of team activities; bringing concerns to the attention of the Scheduling Manager or Community Care Manager as appropriate.
• Provide weekly, monthly and quarterly reports within established time frames and report to the supervisor.
• Collaborate, communicate, set priorities, and organize the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
• Review staff competency folders regularly to ensure current information and that staff are capable and competent.
• Identify and provide for training needs; find ways to improve production or increase the quality of work within the area of authority.
• Attend VISN and national calls on scheduling and access; disseminates to staff; updates competency folders with changes.
• Assist with contacting Veterans to explain pending or new consult requests, recalls or orders for complex situations. Ensure that Veteran appointments are made based on current access and regulations. Ensure patient needs are met.
• Effectively communicate with providers both orally and in writing.
• Incorporate training and education modules into teams.
• Oversee adoption and utilization of new tools, technologies, and SOPs into staff and facility work plan.
• Screen/receive phone courteously and timely, provide information using privacy rules and established clinic processes.
• Perform quality control and monitoring, ensuring patient documents are linked to the correct consult and closed accurately. When records are received, ensure that necessary health/administrative information is integrated into Computerized Patient Record System (CPRS).

Centre Support Assistant

Based in Victoria, £26k, Monday-Friday, 20 days paid holiday plus bank holidays

A high-quality office provider is looking for a friendly and proactive individual to join their team as a Centre Support Assistant. As the first point of contact for clients and visitors, you will be a crucial part of the operations, ensuring that everything runs smoothly and efficiently, while still providing that excellent customer service.
This role is varied and dynamic, requiring an individual who takes a flexible work approach. You will be responsible for looking after the office spaces, welcoming visitors and supporting day-to-day activities of the centre. Working closely with the Centre Manager and the team, you will help create a professional, organised, and inviting atmosphere that reflects the high standards of the company.

Responsibilities and Duties
- Provide excellent service to colleagues and visitors
- Ensure that communal areas, meeting rooms and office spaces are organised, tidy and welcoming to all
- Be ready to offer support to the reception team when required
- Carry out administrative duties for clients
- Respond to all client queries in a timely manner, contacting the appropriate people if needed
- Have a good understanding of Health and Safety procedures
- Assist the Centre Manager with certain events like Doughnut Friday
- Arrange couriers and taxis if requested
- Create welcome packs for new clients
- Move between centres if additional support is required

The Ideal Candidate
- Great communication skills, via all channels of contact (email, phone, in-person)
- Immaculate customer service
- Previous experience in customer facing roles
- Experience with Switchboard is desirable

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.