Total 69 Junior Executive level Customer Service job vacancies in Pagar Alam

• To be responsible for the day-to-day administrative activities of the office and reception function;
• To ensure all guest & visitors are welcomed and usher to the appropriate person/place;
• To screen and answer phone calls and attend to enquiry & request;
• To monitor tea lady & cleaner duties;
• To maintain and ensure pantry stock replenish & office tardiness;
• To be responsible in Safety Awareness role such as committing & identifying safe work procedures for work-related activities;

Perks & Benefits

• Central location
• Medical insurance
• Personal leave

1. OBJECTIVE

• Cooperate with sales team, business support team and technical team to perform aftermarket field service activities on Fusheng, FS Curtis & FS Elliott air compressors, Field service activities inclusive of commissioning, service, maintenance, repair, upgrade and troubleshoot.

• Maintain good customer relationship and increase customers’ satisfaction via top quality work at site.

2. JOB DESCRIPTION

• Perform all maintenance and service on compressed air systems for customers. Primarily Rotary Screw & Piston Compressor.

• Assist in workshop and warehouse activities inclusive of pre-commissioning, assist in stock count and unloading of equipment and parts.

• Be capable of preparing all work orders, time sheets etc.

• Assist in shop jobs including tear down, inspection and rebuilds of complete units.

• Mechanical assembly/disassembly abilities Electrical troubleshooting and diagnostic skills.

• Communication with technical Department to identify solutions to problems on compressors.

• Standby and on-call accordingly to duty roaster over the weekend / public holiday.

3. WORKING EXPERIENCE

• At least 2 Year(s) of working experience in the related field is required for this position.

• Required Skill(s): Mechanical & Rotating / Industrial Machinery Maintenance / Repair.

4. REQUIREMENT

• Candidate must possess at least Vocational school certification / Diploma / Advanced in any technical field.

• Preferably Junior Executive specialized in Engineering - Mechanical/Automotive or equivalent.

• Possess Good Driving License and able to operate forklift within company premise.

• Required language(s): Bahasa Malaysia, English, (Mandarin is an option)

5. PERSONALITY

• Good working attitude & persistency in pursuing own goals.

• Strong customer focused.

• Result oriented with a clear focus on the given tasks.

• Analytical person with innovative problem solving ability

• Must be able to work independently and as a team player

6. WORK STATION

• Shah Alam, Selangor / Across Malaysia.

• May require to travel within Peninsular Malaysia from time to time for outstation job assignment.

7. REMUNERATION PACKAGE

• Basic salary

• Overtime

• Out-station meal allowance

• Monthly incentive

• Year end bonus

8. OTHERS

• Preferable below 35 years old.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Paid training and development

1. 目標

• 與銷售團隊、業務支援團隊和技術團隊合作，對復盛、FS Curtis 和 FS Elliott 空氣壓縮機進行售後現場服務活動，包括調試、服務、維護、維修、升級和故障排除。

• 透過高品質的現場工作維護良好的客戶關係並提高客戶滿意度。

2. 職位描述

• 為客戶執行壓縮空氣系統的所有維護和服務。主要是旋轉螺桿和活塞壓縮機。

• 協助車間和倉庫活動，包括預先調試、協助庫存盤點以及設備和零件的卸載。

• 能夠準備所有工單、時間表等。

• 協助車間工作，包括完整單元的拆卸、檢查和重建。

• 機械組裝/拆卸能力 電氣故障排除和診斷技能。

• 與技術部門溝通以確定壓縮機問題的解決方案。

• 週末/公共假期根據當值烘焙師的情況進行待命和值班。

3. 工作經歷

• 該職位需要至少2 年相關領域的工作經驗。

• 所需技能：機械和旋轉/工業機械維護/修理。

4. 要求

• 候選人必須擁有至少任何技術領域的職業學校證書/文憑/高級證書。

• 最好是工程專業的初級管理人員 - 機械/汽車或同等專業。

• 擁有良好的駕駛執照，並且能夠在公司範圍內操作堆高機。

• 所需語言：馬來語、英語（可選擇國語）

5. 個性

• 良好的工作態度和堅持不懈地追求自己的目標。

• 強烈以客戶為中心。

• 以結果為導向，明確地關注給定的任務。

• 具備創新解決問題能力的分析人員

• 必須能夠獨立工作並具有團隊合作精神

6. 工作站

• 莎阿南，雪蘭莪/整個馬來西亞。

• 可能需要不時前往馬來西亞半島進行外地工作分配。

7. 薪資待遇

• 基本工資

• 隨著時間的推移

• 外站餐補

• 每月獎勵

• 年終獎金

8. 其他

• 35歲以下優先。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化
• 有薪培訓和發展

Responsible in day to day coordination function of entire Logistic Activities in order to ensure accurate and timely shipment pick-up and delivery, loading and unloading to both consignor and consignee.

Responsibilities:

• • Covers all logistics activities on an operational basis for Malaysia and Thailand.
  • Ensure logistics workload monitored well and under control.
  • Work closely with the trucking department.
  • Quick responding to customers needs or questions while executing the shipment coordination jobs.
  • Willingness and readiness to undertake additional tasks within ability to support and execution.

Requirement:

• • Familiar with export and import procedures especially Thailand and Malaysia.
  • Knowledge of computer based logistics systems.
  • Ability to communicate clearly via phone and writing.
  • Preferable Transport Executive specializing in logistics / shipping line.
  • Conversant and fluent in written and spoken in Bahasa Malaysia, English or Mandarin.
  • Work based in Section 25 Shah Alam.
  • Full time positions available.

Perks & Benefits

• Open culture
• Personal development opportunities
• Paid training and development

• 負責辦公室的日常行政活動及接待職能；
• 確保所有客人和訪客受到歡迎並引導至適當的人員/地點；
• 篩選和接聽電話並處理查詢和請求；
• 監督茶水女工及清潔工的職責；
• 維持並確保食品儲藏室庫存補充和辦公室遲到；
• 負責安全意識角色，例如提交和確定與工作相關的活動的安全工作程序；

津貼和福利

• 中心位置
• 醫療保險
• 事假

Job Description :

• Provide technical support to customers, ensuring timely and effective solutions to technical issues.
• Troubleshoot technical problems and collaborate with the Research & Development department to resolve complex issues.
• Develop technical documentation, including user manuals, troubleshooting guides, and FAQs.
• Conduct training sessions for customers and internal staff on product use and troubleshooting techniques.
• Continuously update knowledge of product feature, technical specifications, and industry trends.

Requirements :

• Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.
• Prior experience in technical support or a similar role, preferably in the electrical or electronics industry.
• Strong problem-solving skills and attention to detail.
• Excellent written and verbal communications skills.
• Ability to work independently and collaboratively as part of a team.
• Proficiency in using diagnostic tools and troubleshooting techniques.
• Experience with electrical protection systems and energy monitoring solutions is a plus.

What We Offer :

• On-the-job training to equip you with the necessary skills and knowledge.
• Opportunities for professional growth and career advancement.
• A supportive and collaborative work environment.
• Exposure to the latest industry trends and technologies.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述：

• 為客戶提供技術支持，確保及時有效地解決技術問題。
• 解決技術問題並與研發部門合作解決複雜問題。
• 開發技術文檔，包括使用者手冊、故障排除指南和常見問題。
• 為客戶和內部員工舉辦產品使用和故障排除技術的培訓課程。
• 不斷更新產品特性、技術規格和產業趨勢的知識。

要求：

• 電機工程、電子工程或相關領域的學士學位。
• 具有技術支援或類似職位的經驗，最好是在電氣或電子行業。
• 強大的解決問題能力和對細節的關注。
• 優秀的書面和口頭溝通能力。
• 能夠作為團隊的一部分獨立工作和協作。
• 熟練使用診斷工具和故障排除技術。
• 有電氣保護系統和能源監控解決方案經驗者優先。

我們提供什麼：

• 在職培訓，讓您具備必要的技能和知識。
• 專業成長和職業發展的機會。
• 支持性和協作性的工作環境。
• 接觸最新的產業趨勢和技術。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Responsible in day to day coordination function of entire Logistic Activities in order to ensure accurate and timely shipment pick-up and delivery, loading and unloading to both consignor and consignee.

Responsibilities:

• • Covers all logistics activities on an operational basis for Malaysia and Thailand.
  • Ensure logistics workload monitored well and under control.
  • Work closely with the trucking department.
  • Quick responding to customers needs or questions while executing the shipment coordination jobs.
  • Willingness and readiness to undertake additional tasks within ability to support and execution.

Requirement:

• • Familiar with export and import procedures especially Thailand and Malaysia.
  • Knowledge of computer based logistics systems.
  • Ability to communicate clearly via phone and writing.
  • Preferable Transport Executive specializing in logistics / shipping line.
  • Conversant and fluent in written and spoken in Bahasa Malaysia, English or Mandarin.
  • Work based in Section 25 Shah Alam.
  • Full time positions available.

Perks & Benefits

• Open culture
• Personal development opportunities
• Paid training and development

負責整個物流活動的日常協調工作，以確保發貨人和收貨人準確及時地提貨和送貨、裝卸。

職責：

• • 涵蓋馬來西亞和泰國營運基礎上的所有物流活動。
  • 確保物流工作量得到良好監控和控制。
  • 與貨運部門密切合作。
  • 在執行裝運協調工作時快速回應客戶的需求或問題。
  • 願意並準備好在支援和執行能力範圍內承擔額外的任務。

要求：

• • 熟悉進出口程序，尤其是泰國和馬來西亞。
  • 基於計算機的物流系統知識。
  • 能夠透過電話和書面進行清晰的溝通。
  • 優先考慮物流/航運領域的運輸主管。
  • 熟悉並流利地使用馬來語、英語或華語書寫和口語。
  • 工作以莎阿南第 25 條為基礎。
  • 提供全職職位。

津貼和福利

• 開放文化
• 個人發展機會
• 有薪培訓和發展

職位描述

1. 客人到達辦公室後，積極主動迎接和歡迎。
2. 將訪客引導至適當的人員和辦公室。
3. 禮貌接聽電話，篩選並轉發來電給相關人員。
4. 確保接待區整潔、美觀，並配備所有必要的文具和材料（例如筆、表格和小冊子）。
5. 親自或透過電話/電子郵件提供基本且準確的資訊。
6. 接收、分類及分發每日郵件/投遞。
7. 透過遵循安全程序並透過接待台控制存取（監控日誌、發放訪客證）來維護辦公室安全。
8. 負責辦公用品的採購與管理、資產管理、辦公設備的維護與保養。
9. 履行日常行政職責，例如支付水電費，與管理辦公室聯絡以進行任何必要的維修。
10. 負責策劃執行公司活動，如員工餐、生日慶祝、年會、節慶聚會等
11. 負責確保所有註冊許可證、帳單和文件均已更新並相應支付
12. 安排行程和住宿，準備優惠券
13. 保留最新的辦公室費用和成本記錄
14. 履行其他文書接待員職責，例如歸檔、影印。
15. 管理建築清潔、景觀美化、維護和保養。
16. 與維修團隊/分公司團隊聯絡，進行整棟建築的維護與保養。
17. 為建築物維護準備每週維護報告。
18. 準備每月維護成本報告，包括分公司
19. 協助人力資源/財務/銷售和行銷/營運/倉庫團隊完成分配的一般管理職責
20. 履行指定的任何臨時職責

要求：

1. 候選人必須至少擁有工商管理/商業管理/人力資源文憑或同等學歷。
2. 良好掌握 3 種主要語言（口語和書面）
3. 強烈鼓勵應屆畢業生申請
4. 有相關管理工作經驗者優先
5. 擁有積極良好的工作態度，吃苦耐勞，有團隊合作精神，能服從指示

津貼和福利

• 季度激勵
• 可變獎金
• 承諾激勵
• 定期團隊活動
• 醫療保險
• 個人發展機會

Job Description

1. Pro-active in greeting and welcome guests as soon as they arrive at the office.
2. Direct visitors to the appropriate person and office.
3. Answering phone with well manner, screen and forward incoming phone calls to respective person.
4. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
5. Provide basic and accurate information in-person and via phone/email.
6. Receive, sort and distribute daily mail/deliveries.
7. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
8. Responsible for procurement and management of office supplies, asset management, office equipment maintenance.
9. Perform daily administrative duties such as making payment of utilities bill, liaise with the management office for any necessary repairs.
10. Responsible for planning & executing company activities such as staff meals, birthday celebrations, annual dinner, festive gathering and etc
11. Responsible for ensuring all registered licenses, bills, and documents are renewed and paid accordingly
12. Arrange travel and accommodations, and prepare vouchers
13. Keep updated records of office expenses and costs
14. Perform other clerical receptionist duties such as filing, photocopying.
15. Manage building cleanliness, landscaping, maintenance & upkeep.
16. Liaise with maintenance team/branches team for whole building’s maintenance and upkeep.
17. Prepare weekly maintenance report for building maintenance.
18. Prepare monthly maintenance cost report including branches
19. Assist in HR/Finance/Sales & Marketing/Operations/Warehouse team in general admin duties as assigned
20. Perform any ad-hoc duties as assigned

Requirement:

1. Candidate must possess at least Diploma in Business Administration/Business Management/Human Resources or equivalent.
2. Good command (spoken and written) in 3 main languages
3. Fresh graduates are highly encouraged to apply
4. Have related working experience in Admin is an added advantage
5. Possess positive and good working attitude, hardworking, team player, can follow instruction

Perks & Benefits

• Quarterly Incentives 
• Variable Bonus
• Commitment Incentives
• Regular team activities
• Medical insurance
• Personal development opportunities

Job Description:

We are looking for a Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities:

• Provide technical support and service barcode equipments (printer & scanner) at customer site.

• Manage all on-site installation, repair, maintenance and test tasks.

• Diagnose errors or technical problems and determine proper solutions.

• Comprehend customer requirements and make appropriate recommendations /briefings.

• Build positive relationships with customers.

• Produce timely and detailed service reports.

Requirements:

• Candidate must possess at least Diploma / Bachelor’s Degree in Electrical / Electronic or equivalent.

• Must be able to work independently with little supervision.

• Strong service orientation.

• Good analytical, troubleshooting and communication skills; both verbally and in writing.

• Possess own transport.

• Able to work during weekends and Public Holiday. .

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

職位描述：

我們正在尋找一名現場服務技術員來提供所需的客戶服務體驗。目標是推動服務成功，提高客戶滿意度、最大限度地保留客戶並提高獲利能力。

職責：

• 在客戶現場提供條碼設備（印表機和掃描器）的技術支援和服務。

• 管理所有現場安裝、維修、維護和測試任務。

• 診斷錯誤或技術問題並確定正確的解決方案。

• 了解客戶需求並提出適當的建議/簡報。

• 與客戶建立正向的關係。

• 及時產生詳細的服務報告。

要求：

• 候選人必須至少擁有電氣/電子文憑/學士學位或同等學歷。

• 必須能夠在很少監督的情況下獨立工作。

• 強而有力的服務導向。

• 良好的分析、故障排除和溝通能力；口頭和書面。

• 擁有自己的交通工具。

• 能夠在週末和公共假期工作。 。

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 個人發展機會

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided