Total 79 Junior Executive level Customer Service job vacancies in Newton Aycliffe, County Durham

Be all you can be with Hamberley
At Newton House, our Care Assistants are called Homemakers. More than support workers, care assistants or healthcare assistants – they are carers and companions all in one. They have the time to get to know our residents and are trusted to give each person the care they need, in the way they like.
We offer our Care Assistants - our Homemakers:

- Generous, above-market rate pay for carers.
- Contracted hours - part and full-time available.
- 12-hour shifts.
- Enhanced overtime rates.
- Quality bonus scheme linked to CI Rating.
- Casual dress. Because we want both you and our residents to feel comfortable and at home, Homemakers don’t wear uniforms.
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Be different – be a Homemaker
At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’. And at the heart of this model are our Homemakers – care assistants with a difference. A Homemaker is a unique caring role for a unique person, where you can care with a difference.

- A varied role where no two days are the same. Homemakers, our name for care assistants, care for individual people in the way a family member might care for someone in their home. We don’t do timetabled task-based care – we care for each individual in the way that works best for them. Whether that’s administering medication, helping make someone’s bed, arranging a family meal with their loved ones or taking them to the beauty salon, you’ll always be doing something different. Our Homemakers focus on the tiny details that make our residents unique, and tailor care to each and every individual.
- A chance to make a real difference to our residents’ lives. Often healthcare assistants, care assistants and domiciliary care assistants find they don’t get to spend enough time with the people they care for to make a real difference. Not at Hamberley. As a Homemaker you have fewer people to care for, but you spend more time with them. It’s a more satisfying and fulfilling role that is better for our residents. That’s why the model has won awards.
- Excellent opportunities for learning and development. We will support you with all the training you need, including NVQ qualifications and further clinical training if you want to specialise in areas like dementia and nutrition.
- Supportive team environment. Being kind and supportive to each other is key to our ability to show kindness and companionship to our residents. We truly believe this across all parts of our organisation. It’s just one of the reasons that, when people join us, they stay with us.

Join us at Glasgow's most stunning care home
Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on-site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Could you be part of our team?
We provide full training and induction, so we’re more interested in you as a person than your specific care experience.
You may have experience as a healthcare assistant, care assistant, carer, home care assistant or domiciliary care assistant and are looking for a different approach, a nicer work environment and a more satisfying role.
If you have no work experience in care but are interested in helping people live happy lives, we’ll guide you to a fantastic care assistant career through our Hamberley Care Home Training Roadmap.
What is important is that you have passion, empathy and dedication to help our residents live their lives to the fullest. We will support you with everything else!
Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Learning Support Assistant

Salary banding: £21,840

Location: Cardiff, CF24 0AB (Onsite)

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

See job description Communication and Working Relationships To maintain accurate and contemporaneous clinical records of care given. To record activity on a clinical data base as required To work as part of the Locality team including joint working with colleagues from different professional backgrounds Feedback to the multi-disciplinary team and attendance at professional meeting as required Planning and Organisation including end of life care and risk management Work proactively with patients and their families to develop personalised care plans which reflect their choices for end-of-life care Liaise closely with a range of providers of palliative care service, so that people will receive quality care aligned to the Gold Standards Framework Support terminally ill patients and their carers/relatives, ensuring other relevant agencies are involved Work with patients and carers to teach and educate them about the early warning signs to prevent crises Responsibility and Accountability Assist in the monitoring and protecting of groups and individuals whose health and well-being may be at risk e.g.: vulnerable adult To participate in ordering of specific equipment, in line with instructions and ensuring safe practice Participate in ordering and monitoring of stores, equipment and other appropriate tasks Undertake statutory and mandatory and other training as requested Support research-based practice Responsibility for Finance, Equipment and Other Resources Awareness of financial constraints of services and need to act responsibility in the assessment of needs with accountability for the recommendations made for care services Awareness of financial implications for service users including that financial assessments may be required should statutory funding be required Responsibility for Supervision, Leadership and Management To contribute to the supervision of non-registered health care support workers To support junior members of staff and students, promoting and monitoring best practice Develop and maintain skills required for patients within a community setting in line with appraisal and competencies To participate in supervision and appraisal and take responsibility for own professional development Contribute to the planning, development and implementation of educational programmes for staff, patients and carers Be responsible for own personal development and to keep up to date with current issues in clinical field, to include participation and attendance at related meetings, mandatory and in-service training days Participate in appraisal system and maintain own portfolio of professional practice Participate in clinical supervision in support of continuing professional development Information Technology and Administrative Duties Be competent in the use of It for data capture, client records and activity recording Knowledge of data protection legislation and implications of consent and data sharing

• The duties may include, but are not limited to:
• Serves as a front-line USDA representative in international negotiations with high level foreign government officials.
• As a key U.S. representative leads or participates in intensive pre-negotiation preparation and strategy development for plant health standards.
• Contact point between the DA and the PPQ Support Staff; International Services, Veterinary Services, and the Foreign Agricultural Service on trade issues management and international standards.
• Coordinates activities between the PPQ staff to ensure cooperation and effective program operations.
• Plans, coordinates, or conducts studies relevant to the analysis of phytosanitary standard development that impacts the management of PPQ programs.
• Serves as an expert resource person for PPQ in identifying emerging global issues that may impact PPQ trade issue management.
• Represents the DA at meetings and conferences with international and state governments, industry and producer organizations, and individuals related to international standard development.
• Reviews and approves controlled correspondence concerning PPQ international standard development.

Starting at $143,736 Per Year (GS 15)

Major Duties and Responsibilities include, but are not limited to the following:

• Provides assistance to team members in performing duties associated with the day-to-day operation of the specialty program.
• Managing all incoming and outgoing correspondence, obtaining background information, formulating responses to routine and non-technical inquiries, and routing correspondence of a technical nature to appropriate staff members.
• Manages correspondence and assigns documents for response in a timely, complete and professional manner where due dates are required.
• Answers telephones, greets patients, takes messages, and notifies patients of appointments.
• Arranges, prepares and attends department staff meetings. Takes minutes and prepares them for distribution.
• Handles requests for information and resolves or assists in resolving a variety of complaints made by patients and/or their families.
• Collects necessary data, prepares national reports and submits required documents.
• Serves as onsite ADPAC for entering and tracking non-equipment IT service requests.
• Serves as one of several timecard keepers.
• Other duties as assigned

Work Schedule: Monday -Friday; 8:00 am - 4:30pm. Hours may change based on the need of the agency.
Telework: Not Authorized
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $46,621 Per Year (GS 6)

The Home...
Welcome to Kingsway Care Home, where we help Residents live meaningful lives in a safe, supportive environment.

Your Responsibilities...


Respecting the Residents’ dignity and privacy
Providing the highest standard of person-centred support to the Residents’ to be as independent as possible and encouraging them to do as much for themselves as they can.
Working with Residents’ and families to deliver person centered care.
Supporting with all aspects of personal care; feeding, toileting, bathing.
Maintaining thorough and up to date records on each Residents’.


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

PRI1

What skills and experience we're looking for

• Experience of working with secondary aged children
• Experience of planning and evaluating learning activities for individuals and small groups
• Good oral and written communication skills
• Ability to use ICT effectively to support teaching and learning
• Ability to work effectively as part of a team
• Calm and positive approach
• Ability to relate well with children and adults and form effective working relationships
• Sensitive to the needs of children and parents
• Active listening skills
• Ability to use own initiative when required
• Able to manage time effectively.

What the school offers its staff

• A great school to work in with huge capacity for change;

• A talented and committed staff dedicated to securing the best outcomes for our students;

• A vibrant local community, loyal to the school, with very strong relationships between staff, students and parents;

• The opportunity to help FSD improve further and put teachers at the heart of this improvement.

Commitment to safeguarding

Framwellgate School Durham is committed to the safeguarding of children and young people. An enhanced disclosure from the DBS and barred list check will be required for this post.

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

Work Schedule: Monday-Friday, Tour of duty can range between 7:00am to 5:00pm, various tour of duty options. Tour will be identified based on the needs of the service.
Telework: Not Available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $52,712 Per Year (GS 6)

Job Title: Generic Administration Assistant (Admin and Clerical)
Salary: £12.83 P/H PAYE (Inclusive of Holiday Pay) | £14.24 P/H LTD Umbrella
Hours: 18.50 Hours Per Week
Type: Temporary Ongoing
Location: Newton Abbot, TQ12
Start Date: ASAP
Work Pattern: Monday & Tuesday | 09:00 - 17:00pm

Join a dynamic and customer-focused team, contributing to the day-to-day administration within the Service Delivery and Improvement department. This role is pivotal in ensuring the smooth operation of administrative functions while supporting exceptional customer service.

Key Duties and Responsibilities:

• Undertake assigned administrative tasks to completion, addressing issues as they arise and ensuring deadlines are met.
• Serve as the first point of contact for the department, providing guidance and resolving inquiries via phone, email, or in person.
• Manage incoming and outgoing correspondence, including post, scanning, filing, and indexing documents.
• Maintain and update customer records across multiple systems, ensuring accuracy and compliance with Council policies.
• Process applications and complaints, adhering to Council procedures and quality standards.
• Operate contact center technologies and other systems to effectively manage and document customer interactions.
• Promote the Council's equality, diversity, and data protection objectives in all aspects of work.

Qualifications and Experience:

• A Level 2 qualification in administration or equivalent.
• Proven experience in administrative roles, ideally within local government or public services.
• Proficiency in Microsoft Office and other IT systems.
• High standard of written and oral communication skills.
• Understanding of data protection principles and a customer-focused approach to service delivery.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk

The duties and responsibilities of the CY Program Assistant have been grouped into categories, including curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Curriculum

Develops schedules and activity plans. This may include reviewing and providing input into schedules and activity plans developed by the entry level and intermediate level Educational Aids (CY Program Assistants), CY-1702-I. Ensures that program plans and activities incorporate the observed needs of individual children and youth.

Implements activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Cares for children and youth with special needs as directed by the supervisor.

Demonstrates, instructs, leads, and facilitates planned and spontaneous program activities.

Role models developmentally appropriate practice and classroom or activity area management techniques.

Promotes and models safety, fitness, health, and nutrition practices.

Helps arrange for and/or serve appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Helps prepare, arrange and maintain indoor and outdoor activity areas and materials to accommodate daily schedules.

Sets up displays and bulletin boards.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation policies, guidance, and standards.

Maintains control of and accounts for whereabouts and safety of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Incumbent is a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Provides parents with daily verbal or written feedback about their child/youth or program activities.

Participates in conferences with parents and employees.

Assessment

Observes children and youth and documents developmental progression and/or concerns. Uses the information in planning.

Participates in program evaluation using designated instruments such as programmatic rating scales, risk assessment tools (as required), self-inspection materials, and national accreditation tools.

Compliance

Assists in achieving and maintaining DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs Notifies supervisor of health, fire, and safety compliance concerns.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.

Starting at $18.52 Per Hour (CY 1-2)

Job Title: Learning Support Assistant

Salary: £20,627.50 - £22,000 (actual salary)

Location: School For Inspiring Talents, Devon

Contract: Permanent; Term Time Only

Hours: 37 hours per week; Monday to Friday

About us

School for Inspiring Talents (SfIT) is an independent day school, supporting the most vulnerable young people in society aged 5-16; those children who do not find it easy to fit into existing educational provision. This can be for many reasons, including a range of behavioural, emotional and educational challenges, exacerbated by being on the autistic spectrum. Other difficulties such as sensory processing disorders, attachment disorders or those having faced trauma in their lives.

It is our intention that every student will achieve their full potential in both academic and personal development. As a day school, we provide an alternative to residential education which supports our students to develop independence and social skills whilst living in their home environment.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Job Summary and Duties

As a Learning Support Assistant based at our Newton Abbot / Ashburton school(s) you will be a key member of our team, enhancing the education of our students. This is a great opportunity in a growing school with excellent opportunities to build experience working amongst young people with Social, Emotional & Mental Health difficulties (SEMH).

The role will be challenging but rewarding, working in a dynamic environment where you can make a real difference. You will be expected to lead the teaching of and co-ordinate flexible, person-centred programmes of study for individuals and groups of pupils. You will be able to demonstrate a practical, hands-on approach to teaching and be prepared to go above and beyond for the young people we support.

Following a thorough induction programme, your duties will include:

Work under the guidance of the Deputy Principal and class teacher in the planning and implementation of work programmes with individuals or groups of pupils with special needs.
Provide general support to the class teacher in the management and organisation of pupil(s) with special needs in the classroom.
Assist the teacher in creating and maintaining a purposeful, orderly and supportive learning environment.
Promote the inclusion of all pupils, ensuring they have equal opportunities to learn and develop.
Responsible for promoting and safeguarding the welfare of children and young people within the school.
Key Skills Required

Good numeracy and literacy skills.
Experience of working with relevant age groups within a learning environment.
Experience of working with children with additional needs.
Experience of general clerical/ administrative work.
Training in relevant strategies in curriculum or learning area.
Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, which enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

#1

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

Work Schedule: Monday-Friday, Tour of duty can range between 3:30 pm to Midnight, Rotating weekends and Holidays.
Telework: Not Available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $52,712 Per Year (GS 6)

The Advanced MSA must assist with clinic access contingency plans by adjusting appointment times, location, or dates as well as shift patients to other healthcare providers as conflict with staffing and/or coverage occurs. The incumbent may be required to serve on more than one PACT or in more than one Specialty Clinic area, or rotate in any MSA area. Major duties include, but are not limited too:

• Collects, scans, and updates health insurance information serving a major role in the revenue process. The incumbent(s) contributes to the revenue collection process by identifying patients with third-party insurance.
• Promotes veteran registration for and utilization of MyHealtheVet (MHV).
• Supports patient safety standards using the correct Veterans Affairs identification of all patients through the use of two forms of identification, name and full Social Security Number.
• When records are received, the incumbent(s) will ensure that all necessary health/administrative information are integrated into Computerized Patient Record System (CPRS) by sending the documents to scanning or performing the function within their area.
• Must screen/receive phone calls in a courteous and timely manner, determine the nature of requests and provide the information desired using privacy rules and established clinic processes.
• Interpret and communicate requirements of VHA Scheduling Directives and complete accurate scheduling responsibilities and assist in training other MSA levels, if required.
• Daily review of active/pending consults for scheduling, accuracy and disposition.
• MSAs who work outside of PACT must be able to interpret and communicate requirements for such areas Care in the Community, Health Benefits, Emergency Room, Ward Administration and any other services with approved MSAs.
• Participates in the daily team huddles and/or weekly team meetings where patient care planning and management occur.
• Performs other duties as assigned

Work Schedule: Monday-Friday, Tour of duty 7:30 am to 4:00 pm, Rotating weekends and Holidays.
Telework: Not Available
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Starting at $52,712 Per Year (GS 6)

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

At Maria Mallaband Care Group, it’s our people who make us great, and we pride ourselves on how well we work together as a team.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

The fact you’re here makes us think you’re exactly the type of person who is passionate about care. Just as importantly, you’re ready to put the happiness and well-being of the people who live with us at the heart of everything you do.

What’s more, we’ve now adopted a flexible working approach to all our roles as many of our people prefer part time contracts. That means you’ll have as much flexibility as you need to fit your role around your other commitments. All you need to do is tell us the hours you want to work and we’ll do our best to make it happen.

About the role

As a Care Assistant/Carer on our team, you’ll care for our residents like they’re your own family. It’s all about looking after their physical, psychological and social needs, and day to day you’ll help with personal care activities such as washing, personal hygiene, dressing and assisting with meals. All to make sure we remain the best quality, most highly regarded Care Provider in the United Kingdom.

About you

We provide full training so we’d also love to hear from you whatever your background, its just as important is that you’re organised, have great communication skills, and that you’re flexible enough to work shifts. We also believe in giving you a great career pathway, so maybe your next step might be Nurse Associate and we are committed to supporting you on your journey.

About us

We’re among the UK’s largest independent care providers, employing thousands of staff in over 80 homes across the country.

Investment in new technology and services is key to our reputation for high-quality care provision, as is our commitment to staff training programmes and our emphasis on progressive career paths.

Our vision is to be the best quality, most highly regarded Care Provider in the United Kingdom, and an employer of choice for care workers.

We truly understand…

That people are unique - this means everyone we care for is one of a kind, so we surround ourselves in their stories and we celebrate their individuality.

The importance of passion - it fills every one of us, it fuels our devotion for the people we care for, and it makes our homes happier.

That honesty is everything - no-one wants to think about the time when a loved one needs care, but we’ll be here to help when that time comes.

That happiness comes with openness - we proactively support new friendships, new discoveries and better ways of living as our residents enter the next chapter in their lives.

Apply now

If you’re ready to start your journey as a Carer/Care Assistant with Maria Mallaband Care Group please don’t delay and apply today!

Rose Lodge Care Home

Winner of the MMCG & Countrywide 'Home of the Year' award 2017 and rated 'Good' by CQC in April 2017, Rose Lodge is a purpose built care home which specialises in residential, dementia and respite care. En-suite bathroom facilities are offered in the bedrooms, while spacious lounge and dining areas in addition to gardens and patio, provide further space to relax and socialise. The on-site café and bar area are great places for socialising with friends and family, and the home also opened a dementia-friendly coffee shop in 2016. The Rose Lodge care team delivers a person-centred programme of care, aiming to provide a homely, warm atmosphere for the residents and their loved ones. Rose Lodge's full-time activities coordinator provides residents with an extensive programme of activities, entertainment and events. Its central location, regular coffee mornings and luncheon clubs, and charity fundraising events means the home enjoys strong community links.

Proud member of the Disability Confident employer scheme

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

The Domestic Assistant is part of the care team and as such works with other staff and maintains a clean and safe environment for all Service Users and staff.

Working with us will result in some fantastic benefits & rewards

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Main duties:

• Promote the Company Mission Statement at all times.
• Ensure the Home’s furniture, furnishings and fittings are sufficiently clean.
• Ensure all surfaces of floors, walls and ceilings are sufficiently clean.
• Clean carpets when necessary.
• Empty wastebaskets and yellow/black bins daily ensuring that waste is disposed of safely in line with the requirements.
• Clean all internal windows monthly.
• Clean all bedrooms thoroughly once a week on a rota basis. Ensure that the communal areas are cleaned daily.
• Ensure all sinks, en-suites, bathrooms and toilets are cleaned daily.
• Chemicals must be stored in line with the COSHH requirements.
• Re-stock paper products and dispensers.

*Apprenticeship opportunities available

Person Specification:

Professional

• Have an understanding of the Health and Social Care Act 2008

Experience

• Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels
• Genuine interest in working in a social care environment.

General

• Demonstrate care and compassion.
• Team player.
• Required to work in a physically and mentally demanding environment.

Rose Lodge Care Home

Winner of the MMCG & Countrywide 'Home of the Year' award 2017 and rated 'Good' by CQC in April 2017, Rose Lodge is a purpose built care home which specialises in residential, dementia and respite care. En-suite bathroom facilities are offered in the bedrooms, while spacious lounge and dining areas in addition to gardens and patio, provide further space to relax and socialise. The on-site café and bar area are great places for socialising with friends and family, and the home also opened a dementia-friendly coffee shop in 2016. The Rose Lodge care team delivers a person-centred programme of care, aiming to provide a homely, warm atmosphere for the residents and their loved ones. Rose Lodge's full-time activities coordinator provides residents with an extensive programme of activities, entertainment and events. Its central location, regular coffee mornings and luncheon clubs, and charity fundraising events means the home enjoys strong community links.

Proud member of the Disability Confident employer scheme