Total 5,826 Others level Customer Service job vacancies in Wimbledon Common Care Home, 6 Victoria Drive, London, SW19 6AB

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Answertelephone enquiries from health professionals, services users, service user families, carers and team members, some of whom are anxious or have cultural or language difficulties. Manning the main reception area, directing service users and visitors as well as providing information and advice. Provide administrative support to all clinical staff. Maintain stock levels - both clinical and non clinical Undertake logging and monitoring of maintenance issues Process incoming and outgoing e-mails and other communications To undertake photocopying and distribution of documents, processing ofcorrespondence and general clerical duties as required Providing support and cross cover to the senior administrative team during periods of leave. This can include, but is not limited to, inputting, outcoming & closing referrals, arranging and booking appointments, POD registration and formatting & finalising letters

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

We have an excellent position available with a client based in Camden for a Multi Trader with experience in domestic repairs and maintenance.

You will be working in void and tenanted properties providing high-quality maintenance services to residents and external partners. You'll be responsible for overseeing repair work from start to finish, ensuring quality assurance at each stage.

The hourly pay rate for this role is £21.44 Ltd (PAYE equivalent £18.28 Inclusive of holiday).

Working hours for this role are Monday to Friday with overtime available. A company van will be supplied and will be equipped with all tools and materials.

You will need;

• City & Guilds/NVQ in a core trade
• Experience in 2 trades such as (Plumbing, Joinery, Plastering, Tiling, etc)
• Full UK Driving Licence
• Proven experience in domestic repairs and maintenance

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

We have an excellent position available with a client based in Croydon for an Electrician with experience in domestic repairs and maintenance.

You will be working in void and tenanted properties providing high-quality maintenance services to residents and external partners. You'll be responsible for overseeing repair work from start to finish, ensuring quality assurance at each stage.

The hourly pay rate for this role is £22.16 Ltd (PAYE equivalent £18.89 Inclusive of holiday).

Working hours for this role are Monday to Friday with overtime available. A company van will be supplied and will be equipped with all tools and materials.

You will need;

• City & Guilds/NVQ Level 3 in Electrical Installation
• 17th or 18th Edition
• Full UK Driving Licence
• Proven experience in repairs, maintenance, and fault finding

Please contact Lewis for more information on 01772 208 967 or email your CV to lewis.jackson@servicecare.org.uk

Service Care Solutions have an exciting opportunity for an Estate Cleaner to join a Housing Association client who have released a vacancy to join there team based in the Camberwell area of South London.

We are seeking an individual who has the experience and who wants to make a difference in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas please get in touch.

In this role, you'll provide an efficient and effective service as a member of the Estates team.

You'll ensure that adequate stock control is kept of all materials, equipment and facilities

You'll carry out all grounds maintenance work including litter picking, leaf blowing, communal cleaning as requested by the Estates Supervisor as well as other duties relevant to the role.

What you'll need

• You'll be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents.
• You'll be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule.
• You'll be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks.
• You'll be able to effectively prioritise and ensure effective use of own time.

This will be a static role however it is important that you can get to Camberwell for 8am every day.

The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.

Working hours for this role are Monday to Friday, 8am till 4pm.

For further details, get in touch with Prakash today by calling 01772 208967, or emailing prakash.panchani@servicecare.org.uk

Children's Social Care Team Manager (Team Manager -Safeguarding)

Team Manager - Safeguarding and Care Planning Team

Salary: up to £55,890.00 per annum

In addition, you will receive up to £2000 annual retention payment, £2000 Golden Hello

and other excellent benefits including a lease car
Hours: Full Time

Contract: Permanent

Location: Bromley Civic Centre/hybrid working

Bromley is committed to making children and young people in the Borough its top priority and are seeking highly talented and ambitious registered Team Managers to join us on our journey to excellence.

Applicants must have Degree or equivalent qualification in Social Care, enhanced Disclosure Barring Service check, and be registered with Social Work England (or able to obtain registration prior to commencement of employment).

Appropriate and relevant experience and post-qualification experience of children and families social work within a statutory, voluntary or independent sector organisation.

This to include:

Supervising complex Casework

Undertaking contested care proceedings

Supervising Supporting & coaching Social Workers

Experience of Practice teaching

Raising practice standards

Benefits working for the London Borough of Bromley:

• Golden Hello & Annual Retention Allowance
• Merited pay scheme
• 30 days Annual Leave
• The opportunity to participate in the Local Government Pension Scheme
• Excellent training and career development pathway
• Free Car Parking at Bromley Civic Centre
• The ability to claim mileage for business trips in line with HMRC guidance
• Relocation Allowance (up to £8,000) for successful candidates relocating from overseas or the outer southeast area
• A range of salary sacrifice schemes, including for lease cars, technology equipment and for gym.
• Benefit scheme also includes a range of discounts at local retailers

please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Southwark.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Support Worker will help to enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Travel between sites including herons court SE14, queens road SE14 and new kent road SE1
- Offer a psychologically informed way of working with customers offering a trauma informed care in a person centred way.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Senior Support Worker Neasden £12.73

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Neaden. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism,complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly. To abide by Trust policies and procedures To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care and report any concerns regarding the patients condition to the qualified nurse. Maintain patients privacy and dignity at all times and provide care in a compassionate and sensitive manner. Be an effective part of the multi-disciplinary team contributing to the departmental objectives. Maintaining a safe, clean and comfortable environment for the patients, their families and visitors. Actively contribute to the provision of nutrition of the patients on the Ward / Department Assist with admin & clerical duties as required. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

An exciting opportunity has become available to join the team on the Victoria Critical Care Unit at the Royal Victoria Infirmary as a Critical Care Support Assistant.

The post holder will work on a busy critical care unit that specializes in neuro conditions and major trauma injuries.

This role will involve assisting registered nurses and other healthcare practitioners in providing high quality patient care and report any concerns regarding a patients condition to the registered practitioner.

The post holder will be required to work part of an effective multi-disciplinary team contributing to the departmental objectives.
• Interview date: 23 December 2024
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.

Maintaining a safe, clean and comfortable environment for the patients, their families and visitors.

Actively contribute to the provision of nutrition of the patients on the Ward / Department

Will contribute to maintaining a high standard of cleanliness on the department by working under direct supervision of registered practitioners or assistant practitioners.

Will contribute to effective stock control and maintenance and highlight any deficiencies to qualified nurse when appropriate.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital

• Royal Victoria Infirmary (RVI)

• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

• Newcastle Dental Hospital

• Newcastle Fertility Centre

• Northern Centre for Cancer Care, North Cumbria

• Northern Genetics Service

• Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust
• Post holder will be expected to contribute to housekeeping and other ward / department duties as required, e.g. general tidiness, re-determined stock levels are met and clinical equipment is clean, working and stored correctly.
• To abide by Trust policies and procedures
• To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care and report any concerns regarding the patient’s condition to the qualified nurse.
• Maintain patients’ privacy and dignity at all times and provide care in a compassionate and sensitive manner.
• Be an effective part of the multi-disciplinary team contributing to the departmental objectives.
• Maintaining a safe, clean and comfortable environment for the patients, their families and visitors.
• Actively contribute to the provision of nutrition of the patients on the Ward / Department
• Assist with admin & clerical duties as required.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.



As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.


This advert closes on Tuesday 3 Dec 2024

Proud member of the Disability Confident employer scheme

Service Care Legal are currently recruiting on behalf of a leading law firm in East London who are seeking a Family Solicitor to join their highly reputable team. The role would will solely working Legal Aid Domestic Violence matters. Further details below:

ROLE: Family Solicitor (Legal Aid Domestic Violence)
LOCATION: East London
SALARY: £40,000 to £55,000

About the Role:

We are seeking a compassionate and dedicated Legal Aid Domestic Violence Solicitor to join our team. This role involves providing expert legal advice and representation to clients experiencing domestic violence, focusing on securing their safety and legal rights. The successful candidate will manage a caseload of Legal Aid-funded cases, including obtaining protective injunctions and providing guidance on family law matters related to domestic violence.

Key Responsibilities:

• Client Representation: Provide legal advice and representation to clients in domestic violence cases, including obtaining non-molestation orders, occupation orders, and other protective injunctions.
• Case Management: Handle a varied caseload of Legal Aid-funded cases, ensuring compliance with Legal Aid Agency requirements.
• Court Proceedings: Prepare and represent clients in court, advocating effectively on their behalf.
• Client Support: Offer compassionate support to clients, understanding the sensitive nature of domestic violence cases and maintaining confidentiality at all times.
• Legal Documentation: Draft necessary legal documents, including witness statements, applications, and orders.
• Liaison: Work closely with external agencies, such as police, social services, and support organizations, to coordinate comprehensive support for clients.
• Legal Updates: Stay informed about changes in domestic violence law and Legal Aid regulations, ensuring that all advice is up-to-date and compliant.
• Client Advocacy: Actively participate in awareness and advocacy efforts related to domestic violence and legal aid issues.

Key Requirements:

• Qualifications: Qualified Solicitor in England and Wales with a current Practising Certificate.
• Experience: Minimum of 2 years' experience in family law, with a focus on domestic violence cases.
• Legal Aid Knowledge: In-depth understanding of Legal Aid procedures and requirements.
• Advocacy Skills: Strong advocacy skills, with experience representing clients in court.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex legal matters clearly and sensitively.
• Client Care: Empathy and the ability to handle emotionally charged situations with professionalism.
• Organisational Skills: Strong organizational skills, with the ability to manage a demanding caseload effectively.

If this Family Solicitor role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Legal are currently recruiting on behalf of a Legal 500 and Chambers recommended firm who are seeking a Childcare Solicitor to join their growing team. Please find below further details with regards to this opportunity.

ROLE: Childcare Solicitor
LOCATION: Hammersmith, West London
SALARY: £40,000 to £50,000 (DOE)
PQE: 3 years'+

The Role of the Childcare Solicitor

• To manage a caseload of Childcare Law matters with focus on public law/publicly funded matters
• Undertake a variety of work including public law, child protection, SGO and adoption matters
• Undertake advocacy where possible to ensure consistency for the clients

The Person

• Qualified Solicitor or Legal Executive with a minimum of 3 years' PQE
• Experience in managing a caseload of publicly funded Childcare Law matters
• Working towards Law Society's Children Law accreditation

The Benefits

• Flexible working arrangements
• Competitive package

If this Senior Housing Disrepair Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £500.

Service Care Legal are recruiting on behalf of a leading law firm in North London who are seeking a Private Client Solicitor to join their team. Please find below further details with regards to this position and the requirements for the role.

ROLE: Private Client Solicitor
LOCATION: North London
SALARY: £40,000 to £45,000 per annum
PQE: 2 years'+

Key Responsibilities:

• Manage a caseload of Wills, Powers of Attorney, and Estate Administration matters.
• Administer estates, set up trusts, and handle inheritance tax matters.
• Assist with the preparation and processing of probate applications.
• Provide tax planning advice (experience in this area is advantageous).
• Ensure all correspondence is handled efficiently and accurately.
• Maintain accurate time costing procedures.

Key Skills Required:

• Strong team player with a proactive approach.
• Excellent client care skills, with the ability to handle sensitive matters.
• Strong analytical, organisational, and decision-making abilities.
• Proficient in Microsoft Office and document management systems.
• STEP qualification is desirable but not essential.

If this Private Client Solicitor role sounds like an opportunity of interest, please contact Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.

Service Care Legal are currently recruiting on behalf of a London Borough Council who are seeking a Housing Lawyer to assist the team with Housing Law matters. Please find below further details with regards to this role.

ROLE: Housing Litigation Lawyer
LOCATION: South London
RATE: £40.00 to £50.00 per hour
CONTRACT: Initial 5 months with possibility of extension

Please note that this role would be hybrid working (1 or 2 days per week in the office)

The Role of the Housing Lawyer

• To independently manage a full caseload of Housing Litigation matters through to completion
• Cases will be mainly consisting of Housing Disrepair and Housing Prosecutions work

The Person

• A qualified Solicitor, Legal Executive or Barrister with a minimum of 2 years' PQE
• Previous experience of progressing disrepair and housing prosecutions work would be essential
• Working experience at a public sector authority would also be highly beneficial for this role

The Benefits

• Weekly payroll
• Flexible working arrangements

If this Housing Litigation Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email Lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250.