Total 2,265 Others level Customer Service job vacancies in WA - Remote - Port Hedland Region

角色

客戶服務主管 - 物流的主要角色是：

- 處理客戶的詢問，以滿足客戶的滿意度。

- 協助系統實施，強化系統/工作流程，以提高部門運作效率。

職責

客戶服務主管 - 物流全面負責客戶查詢和預訂確認，並在 Titimas Logistics Sdn. Bhd. 的規定範圍內負責。有限公司。

- 協助行銷團隊為新客戶準備報價，並繼續與他們建立業務關係以開展未來的業務；

- 檢查供應商的費率（承運人 – 貨運拼箱、整箱常規、滾裝船。空運/倉儲/運輸等）；

- 需要在收到CEO確認後的當天準備報價；

- 報價發出後與客戶跟進，以確保發貨；

- 密切監控和跟進貨運狀態直至工作完成，以避免任何問題；

- 向相關政府機構核實任何新物品/商品的進出口許可證要求

• 準備 MITI 成本分析
• MTIB執照更新

- 每月更新承運人自有貨櫃（COC）費率清單並分發給其他團隊成員；

- 為每批貨物準備成本會計表並在智慧貨運系統中更新報價；

- 在發送給會計部門之前檢查現金定期發票；

- 追蹤客戶付款情況；

- 監控JASA KITA倉庫的庫存變動，與進口團隊協調倉庫的庫存進出，並檢查供應商的發票；

- 不時需要時，執行上級/管理階層指派的任何其他工作。

資質

• 至少擁有相關領域的高級、中學、SPM / STPM 或文憑。
• 至少 2 年貨運方面的客戶服務/文件/操作經驗。
• 對整箱和拼箱運輸文件、清關和當地運輸有紮實的了解。有空運經驗者優先。
• 高效率的多工處理能力，良好的溝通與時間管理能力。
• 較強的報告能力。

津貼和福利

• 額外休假和假期
• 有薪休假
• 工資獲取 (EWA)
• 一般門診福利適用於配偶和子女
• 牙科/眼科護理報銷
• 團體健康和手術保險
• 績效激勵
• 休閒著裝要求
• 定期團隊活動
• 個人發展機會
• 有薪培訓和發展

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Leading and working with a specialized team on the development, production, publication and distribution of the weekly Grain Transportation Report (GTR).
• Coordinating weekly production and distribution of the GTR in a timely fashion including: writing/reviewing;/collaborating with team on feature articles, highlights, and various tables/figures/graphs.
• Collecting and analyzing primary economic and market analysis data concerning U.S. bulk grain shipments and serving as a primary specialist in the Agency in the field of bulk grain transport.
• Developing and implementing new data collection sources, refining existing collection methods, and extending the distribution of data to parties who will receive the most market benefit.
• Updating information on the open-data visualization platform and introducing new information and presentation media.
• Serving as technical expert for agricultural transportation/related economic issues and concerns including analysis, stake holder inquiries, and regulatory representation.
• Initiating, formulating, planning, and executing numerous projects with other TSD team members throughout the year requiring research, collection, and analysis of a variety of economic data.
• Serving as main POC with other AMS programs, USDA agencies, universities, non-USDA government agencies, industry trade associations, and company representatives to obtain and share information.
• Active participant in trade shows, seminars, and conferences through participation and presentation of information promoting the activities of the Division and Transportation and Marketing Program.

• The duties may include, but are not limited to:
• Authoring and managing web pages and media (such as images and documents)
• Following a style guide to ensure pages are optimized for usability, readability, and visual consistency.
• Monitors and analyzes Web use data to identify trends that might require adjusting technology needs.
• Using site analytics tools to review and evaluate the performance of specific pages, groups of pages, or the entire site.
• Writing content, editing, and approving program-written content.
• Briefs the Web and Creative Services director on the status and outcomes of initiatives.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Analyzing data related to local food and creating materials for practitioners.
• Assisting in the development of architectural design concepts, sketches, drawings, and 3D renderings incorporating applicable design standards, codes, techniques, and practices.
• Assisting in the development of architectural design concepts, sketches, drawings, and 3D renderings incorporating applicable design standards, codes, techniques, and practices.
• Assisting in the development of outreach and technical assistance materials related to the Division’s Wholesale Markets and Facility Design work.
• Applying a broad knowledge of architectural/ engineering methods, precedents and standards to significantly diverse work complexities.
• Providing professional service to peers, administrators and managers. Interpersonal skills and the ability to work in a multi-discipline team environment are critical.
• Keeping abreast of the latest developments in architecture, engineering and related disciplines by reviewing technical literature and discussing issues with industry representatives and peers.
• Adhering to Civil Rights policies, goals, and objectives in performing the duties of this position.

This vacancy will close on the posted closing date OR at 11:59 p.m. EST on the day in which 100 applications are received, whichever comes first.

The incumbent is responsible for Veteran, Family, and Community Engagement (VFCE) Directorate administrative support. Executes planning, programming, budgeting, financial accounting, personnel management, computers, phones, space, supplies, safety, furniture, access cards, records management, security management, travel, training, space utilization, contracting and procurement, office automation and management information systems development and maintenance, internal review and resource management, including allocation and utilization of manpower requirements. Assists with the conduct of special projects, studies and analysis of workforce staffing/utilization, reorganizations, communications, automation, procurement, and management of property. The incumbent prepares requests for changes to organizational charts, mission and functions statements to implement organizational changes in program administration.

The incumbent provides advice and counsel on a broad range of administrative and operation management support issues, policies, programs, objectives, and plans for the Directorate. Develops, analyzes, evaluates, advises on, or improves the effectiveness and efficiency of work methods, distribution of work assignments and other similar functions of management. Provides position management advice and recommendations to management to improve the efficiency and productivity of employees.

Coordinates actions, clarifies responsibilities and timelines for completion. Consolidates data as necessary and reviews to ensure accomplishment of objectives, timeliness, and acceptability. Compiles and analyzes facts to develop operational and/or program plans and conducts extensive coordination with other staff prior to presenting plans for approval. Based on day-today observations, analysis of work processes, and special studies, evaluates program operations; identifies problems, inefficiencies, and potential problems; and develops and implements solutions. Provides advice and guidance for improvements and anticipates potential areas of concern or questions that should be addressed when making recommendations. Develops and implements new or modified guidelines, work processes and operations to improve the effectiveness, efficiency, or timeliness of work processes and information dissemination.

Represents the organization at various meetings, committees, work groups and councils involving or impacting resources, missions, and functions. Presents, on behalf of the Executive Director, administrative views, policies, decisions and other relevant considerations; and keeps the Executive Director informed of information conveyed, decisions made and resulting taskings.

Conducts studies of missions, functions, organizational structures, workloads, and capabilities of existing or proposed organizational entities; prepares recommendations regarding existing organization entities to achieve increased effectiveness, proper span of control, average grade goals, efficiency of operations, and economy of effort; examines proposed organizations with a view toward consonance with accepted management doctrines and assigned mission, functions, and workloads. Analyses may be performed on studies, reviews, authorization documents, manpower management surveys, quantitative data reports, or related documents. May also assist with conducting portions of management studies that involve multi-level and inter/intra-organizational entitles which require the development of new or substantially modified work processes and procedures. Analyzes previous manpower surveys, activity reports, performance analysis, special studies, and position vacancy reviews and makes appropriate recommendations.


Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.
Telework: Not Available
Remote: This is a remote position
Position Description/PD#: 199310
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required

• The duties may include, but are not limited to:
• Supports the agency's Workers’ Compensation program, participates in studies of management and administrative processes and systems and recommends solutions to procedural problems.
• Processes injury and illness claims for priority ranking and further action.
• Enters OWCP claims information into automated data systems and spreadsheets.
• Research data and develops reports while maintaining contact with and providing customer.
• Participates in the development of web-based and tactile educational tools and resources, and assists with both on-site, teleconference, and virtual training employees, supervisors, and managers.
• Research and compiles background information, statistical data and other information, prepares charts, graphs, and other narrative information for management or program analysis.
• Prepares memoranda, reports, and other information products related to monthly metrics and quarterly OWCP updates.
• Reviews and distributes incoming OWCP correspondence based on subject matter and content of documentation and materials.
• Reviews OWCP case status details and makes preliminary determinations and/or recommendations of whether OWCP case development necessitates.
• Performs other duties as assigned.

• Provides advice and guidance to managers on writing budget justification responses in order to obtain and defend funding requests as well as to help prioritize budget requirements.
• Provides technical advice, consultation, and assistance to management on a range of program issues.
• Reviews and edits budget requests submitted by subordinate units to assure that they conform to higher level requirements.
• Prepares or edits narrative justifications and projected funding needs, and assures that data in requests is formally and accurately documented.
• Reviews and coordinates accounting documents for budget execution activities such as obligations, payments, corrections, adjustments, apportionments, and allotments.
• Monitors the execution of a budget with many different sources and types of funding.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Involved with the planning and development of purchase and financial assistance programs and procedures for carrying out the purchasing of commodity products.
• Determines both financial and technical responsibility of potential new vendors, and assists those vendors through the process to become an approved vendor.
• Reviews and analyzes relevant production and price data, and makes recommendations concerning the need for surplus removal purchase programs.
• Responsible for preparing accurate announcements, invitations to bid, requests for information, requests for proposals, and related contractual documents.
• Performs detailed analysis of bids received using processes and procedures designed to ensure the most advantageous awards for USDA nutrition assistance programs.
• Reviews, analyzes, and makes recommendations concerning various factors affecting ongoing purchase and other financial assistance operations.
• Ensures that the provisions of Sections 8 and 15 of the Small Business Act, as amended by PL 95-507 and the provisions of Executive Order 12138 are implemented in the procurement activities.
• Seeks and develops a sound relationship with contractors, industry organizations, and other interested parties.
• Examines Instrument and Notices of Assignment, invoices, claims, and other requests for payment for commodities provided to the Government.

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

Plans, Formulates, and Implements National Policy and Programming: Assist with the development and sustainability of the forensic healthcare program to enhance the capacity of the Indian health system to provide high-quality multidisciplinary services and support for patients presenting for forensic healthcare and related services in collaboration with and as delegated by the Forensic Nurse Consultant. Provide recommendations to supervisors and senior leaders on forensic healthcare, projects, services, issues and trends. Serve as a coordinator for sexual assault policy implementation and monitoring.

Evaluates and Analyzes Program Effectiveness: Analyze existing or proposed systems, strategies, services, or other health related matters for forensic healthcare in conjunction with the Forensic Nurse Consultant. Research and analyze product problems caused by controversial, complex & often conflicting factors. Monitor trends and state-of-the-art clinical guidelines, strategies, research and other outcomes related to medical forensic healthcare prevention, intervention, and treatment. Review congressional and legislative action; assess and initiate impact and action on forensic healthcare accordingly.

Develops Networks and Partnerships: Provide leadership to promote and build collaboration with tribes, tribal organizations, Federal agencies and others to align resources to support DNS forensic healthcare program efforts. Represent the Agency at meetings and on national committees, task forces, and workgroups as assigned. Call and host meetings and teleconferences, arrange for guest speakers, foster leadership by others, and take appropriate actions to enable the establishment and growth of effective networks and partnerships.