Total 211 Others level Customer Service job vacancies in Marston Green, B37 7HL

Team Manager - Autism Specialist Outreach Service, London E17
Key Information

• Job Type: Permanent
• Location: E17, Walthamstow
• Salary: £37,263.00 per annum
• Contract Hours: Full-time

About the Role
Our client is recruiting for a passionate, motivated, and dedicated Team Manager with extensive experience working with adults with learning disabilities, autism, and complex needs. This is an exciting opportunity for an experienced manager who is keen to use their coaching and mentoring skills while upholding high standards in service delivery.
You will lead an Autism Outreach Service that supports individuals across seven London Boroughs, helping them live at home with family or in supported living environments. Strong collaboration with family members and other stakeholders will be essential. The role requires managing and motivating a staff team to provide creative, flexible, and person-centered services that enable individuals to thrive and be active members of their community.
You will be supported by two deputy managers to lead a large team of outreach support workers, ensuring that the service maintains the highest quality of care and support.

Key Responsibilities

• Assess new referrals and develop comprehensive support and risk management plans
• Build and maintain strong relationships with families and other professionals/stakeholders
• Coach, mentor, and develop a resilient team of support workers and deputy managers
• Ensure the service delivers innovative, person-centered support that meets individuals' needs and outcomes
• Manage the service within budget and achieve expected performance indicators
• Maintain service standards to meet CQC requirements, aiming for a rating of "Good" or "Outstanding"
• Line manage deputy managers and oversee outreach services across multiple boroughs
• Ensure that support plans and risk assessments reflect individual needs and aspirations
• Apply safeguarding principles and practices in line with the Mental Capacity Act

About You
The ideal candidate will have:

• Significant management experience in a similar setting
• At least 3 years of experience delivering person-centered support to people with learning disabilities, autism, and complex needs
• A minimum of 1 year's experience managing services for individuals with complex needs, including behaviors of concern
• A qualification in Positive Behaviour Support Coaching (BILD accredited), NAPPI Level 2, or a willingness to complete the qualification within 3 months
• Strong communication skills and the ability to liaise with various stakeholders
• Staff management experience, including leading and motivating a team to deliver high-quality support
• The ability to think creatively and manage emergency situations effectively
• Experience developing needs assessments and support plans for people with behaviors of concern
• A passion for empowering people with autism or learning disabilities to lead the lives they choose

Desirable:

• Knowledge of managing budgets
• Emotional and physical resilience to handle challenging environments

Employee Benefits
Our client values their staff and offers a comprehensive benefits package:

• 25 days Annual Leave (excluding Bank Holidays)
• Cycle-to-Work Scheme
• Health Assured - Employee Assistance Programme
• Eye care Vouchers
• Flu Jab Reimbursement
• Long Service Awards
• Pension Scheme
• Purchase Additional Annual Leave
• Refer-a-Friend Scheme
• Blue Light Card

About Our Client
Our client has been delivering high-quality care and support services to vulnerable individuals for over 45 years. Founded by parents of children with disabilities, they are dedicated to supporting people to lead independent lives, play an active role in their communities, and reach their full potential. They are committed to safeguarding adults at risk and expect all staff to share this commitment.

Interviews: Week of 16th December 2024

Support Worker Norris Green, Liverpool - £11.45 per hour

Typical Shifts are Monday to Sunday, 8:00am - 3:00pm, 3:00pm - 10:00pm and 10:00pm - 8:00am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service at Tate Lodge in Norris Green, Liverpool is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers need to be resilient, flexible & composed in their approach and preferably have experience with following Positive Behaviour Support plans and reflective practice.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

The job requires someone to deliver high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.

This is an exciting opportunity for a full time (37.5 hours) Healthcare Assistant to join the Fens and Brecks Primary Care Network; a community team made up of Community Nurses, Therapists and Community Matrons.

Applicants should be good communicators, have obtained some experience of working within a healthcare setting, be excellent and passionate about patient-centred care.

A typical day involves:
• Undertaking basic observations including blood pressure, oxygen saturation, blood glucose monitoring, pulse and respiration rates.
• Supporting administration of insulin for diabetic patients.
• Undertaking basic wound care, including dressing changes and simple wound assessment.
• Provision of basic pressure relieving equipment and pressure ulcer risk assessment and advice.
• Venepuncture
• Simple catheter care
• Ability to organise your day, adopt flexibility to different patient needs and that of the service.

The ability to work as part of the team and to have a flexible approach to work is essential. There is clear competency and training programme in place to support you to obtain the skills required for this role. The service operates between 8.00am – 8.00pm and you will be required to work shifts between these times.





Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

If you are aged 16-30 and not currently in education, employment or training, our colleagues at the Norfolk and Waveney Integrated Care Board (supported by the Princes Trust), can provide application and interview coaching. To request this support please contactNWICB.Careers@nhs.net

Key Areas of Responsibility
• To contribute to the delivery of care packages for patients, for patients with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible.
• To work within the integrated team to facilitate early discharge from hospital
• To work within the integrated team to prevent unnecessary admission to hospital
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Clinical

The post holder will:
1. Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment.
2. Plan and prioritise own visits to delegated patients and ensure these are documented in personal work diary.
3. Ensure patient held records are completed for each visit and that SystmOne inputting is completed on a daily basis.
4. Make basic judgements on patients’ response to prescribed treatment/care plans, and report findings to a qualified practitioner.
5. Liaise with other healthcare professionals as required.
6. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
7. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
8. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising, transfers and passive exercises.
9. Be responsible for ensuring equipment is used safely, following relevant training and that it is maintained appropriately.
10. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
11. Work with qualified practitioners with group work/clinics as required.
12. Demonstrate an awareness and understanding of consent and gain consent as appropriate following organisational policies.
13. Share responsibility of indirect patient contact tasks such as answering telephones, arranging appointments, processing referrals and inputting activity data.
14. Undertake health promotion / education as required, e.g. smoking cessation, falls etc.
15. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.


This advert closes on Friday 6 Dec 2024

Proud member of the Disability Confident employer scheme

This Lead Medical Support Assistant (MSA) position is located at the Milo C. Huempfner NEWAC, Green Bay, Wisconsin.

Major Duties:

• Monitors and makes work assignments.
• Conducts ongoing reviews to ensure quality of work.-Assuring coverage of all areas of responsibility.
• Ensures accurate and timely scheduling of appointments.
• Provides guidance to staff members to include changes in policies and procedures.
• Organizes the work structure of assigned areas.
• Creates and maintains employee work schedules.
• Acts as a liaison between MSA and staff in order to resolve day to day conflicts.
• Schedule appointments and utilize the Electronic Waiting List accurately in a timely manner
• Notifies his/her supervisor when clinic access is less than desirable or if an individual patient cannot be scheduled within mandated clinic timeframes
• Daily review of active/pending consults, Electronic Wait List, Recall list and Audiocare
  communications for accuracy and disposition.
• Provides on-the-job training to new employees and instructs all employees on new and revised procedures.
• Assists in achieving compliance with regulatory agency standards, including state, federal, and Joint Commission Standards.-
• Interprets and communicates requirements of VHA Scheduling Directives and complete and accurate scheduling responsibilities.
• Other duties as assigned

Work Schedule: Monday-Friday, normal business hours
Compressed/Flexible:Not Available
Telework: Not Available
Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Starting at $49,025 Per Year (GS 7)

Floating Support Worker

Solihull and surrounding areas (full UK driving licence and own vehicle essential)

Salary: c. £25000 plus enhanced annual leave and other generous benefits.

Are you a passionate and dedicated support worker ready to make a difference?

I am seeking applications for Floating Support Workers to join an established team in Solihull.

About the Role: You will work with vulnerable individuals who are homeless or at risk of homelessness, with associated needs such as poor mental health and substance misuse.

Your role will involve:

• Client Support: Providing practical and emotional support to clients.
• Housing Support: Assisting clients in finding and maintaining stable housing.
• Substance Misuse Support: Working with clients to address their substance misuse issues.
• Engagement: Building rapport with clients and developing strong working relationships.
• Partnership Working: Collaborating with other agencies to provide comprehensive support.

What We're Looking For:

• Qualifications: NVQ Level 3 in Health and Social Care or equivalent, or relevant experience.
• Experience: Experience working with vulnerable adults, preferably in a substance misuse, mental health, or homelessness setting.
• Skills: Strong communication, interpersonal, and problem-solving skills.
• Attitude: A positive and empathetic approach to working with clients.
• Flexibility: Willingness to work flexible hours, including evenings and weekends.
• Driving Licence: A valid UK driving license is essential.

In return for your exceptional skills, knowledge, and experience, you will be rewarded with:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A supportive and inclusive work environment.
• The chance to make a real difference in people's lives.

If you're passionate about helping others and have the skills and experience to succeed in this role, click apply today!

Are you an experienced Electrician and interested in working on the largest critical infrastructure project in Europe?

Our client has been appointed by HS2 to deliver civil engineering works across a 225km section of the new high speed rail link between Euston and Birmingham, and we are proud to supply Electrician, among many other skilled trades and labour across multiple sites and projects.

Presently, the scope of works includes viaducts, shafts, tunnelling, road diversions, overbridges and over 100 million cubic metres of excavation, over the course of the next 4+ years. We have a lot of work ahead of us… are you the Electrician we are looking for?

*MUST HAVE proven experience as an Electrician
*MUST HAVE a valid UK driving license
*MUST HAVE a JIB card

Rate: £19.86 p/h PAYE Direct
Overtime: £29.79 p/h (After 39 hours)
Digs: £50.65 per day

We offer digs to anyone over 50 miles from site

Benefits include:
* PAYE contract, weekly direct pay, long-term work
* Holiday pay - 29 days a year
* Continuous improvement scheme and upskilling on site
* Fantastic overtime rates

If you have experience working as an Electrician, we look forward to receiving your application.

Click 'apply' or send your CV to kai.hicks@mcginley.co.uk or call 07350 391443

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

Comply with all Trust policies and procedures and departmental Standard Operating Procedures. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trusts environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases.

Job Title: Floating Support Practitioners
Location: Solihull
Salary: £25,089 - £27,069 per annum

I am currently working with a leading charity supporting those going through addiction. They are currently recruiting for Floating Support Practitioners to oversee their clients within community links.

As a Floating Support Practitioner, you will be working with clients who are vulnerably housed or homeless, working in clients' homes and various locations to support clients in addressing their substance needs, finding accommodation and being able to live independently. You will understand the barriers clients face to accessing services, and the impact substance use has on sustaining accommodation.

We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth or community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we'll consider candidates with experience of working in the substance misuse and housing and homeless field with a commitment to complete NVQ Level 3 Health and Social Care.
As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What's more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients.

Due to the nature of the role, a driving licence and access to a car is desirable.

In return, you can expect some great benefits, including 32 days' holiday, a contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.

Click Apply TODAY to be considered for this role.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Catering Assistant.

The Role


Maintain the cleanliness of kitchen and related areas.
Preparation of produce for mealtime, for example vegetable preparation and making of sandwiches
Ensure correct storage of all dry and perishable produce.
Safely storing cleaning materials
Ensure all cooking utensils and pots are cleaned to the required standards
Carry out any tasks assigned by the Head / Second Chef or Home Manager


Some of our benefits by joining the Care UK family


Alternate weekend and social friendly working hours
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support • Wagestream- access your wages at any time.


New to Catering?

We have our own Catering Academy to provide excellent training and induction programs for all new Catering Assistants and we will give you all that’s needed to have a successful career as a Catering Assistant with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

About The Company
At Salutem Care and Education, we are dedicated to ensuring that the individuals who use our services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes.

➡️Supportive: We promote opportunities for everyone to reach their full potential.
➡️Ambitious: We strive to provide the best possible outcomes for those who use our services.
➡️Loyal: We put the people we support and our staff at the center of everything we do, delivering on our promises and ensuring our services meet the needs of all stakeholders.
➡️Unique: We offer diverse, innovative services without compromising on quality.
➡️Transparent: We foster a culture of openness, honesty, and mutual respect, continuously learning from our experiences and striving to set the highest standards.
➡️Engaging: We work in partnership with the people we support, our staff, and all stakeholders.
➡️Meaningful: We encourage everyone to lead a meaningful life by being aspirational and offering opportunities.

Why Choose Us? 
✅ Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. 
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. 
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. 
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. 

Still not Convinced? 
⭐ Top Employer Recognition: Salutem Care and Education is proud to be acknowledged by the Top Employers Institute as one of the UK's top employers. 
⭐ Disability Confident Commitment: We actively create an inclusive workplace for disabled individuals. Our commitment goes beyond compliance, fostering an environment where everyone’s unique talents thrive.  
⭐ Top 50 Inspiring Workplace: Honoured for our commitment to a PeopleFirst culture, integrating culture, purpose, leadership, wellbeing, inclusion, employee voice, and experience. 

About The Role

This is a Multi-Site Role covering two of our fantastic services here at Salutem - Mount View and New Road both sites are within a 5 minute drive from one another so a driver with a full, clean UK Licence will be required. Time in the working week will be spilt over both sites!

The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers.

Responsibilities
Service Delivery:
Monitor and support person-centered services within your area.
Ensure health and safety of the people we support and staff.
Ensure staff actions support care, protection, well-being, and regulatory compliance.
Staff Supervision:
Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management.
Financial Administration:
Manage budgets and staff deployment effectively.
IT and Quality Management:
Use IT systems to manage staff, incidents, quality assurance, training, and occupancy.
External Collaboration:
Work with external agencies to promote the company and increase referrals and placements.
Staff Development:
Enhance staff knowledge and skills through inductions and training.
Continuously improve your own knowledge and practice for service improvement.

Join us at Salutem Care and Education and help create a brighter future for those we care for! 
Apply now and be part of a team that truly values your contribution! 

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We are looking for a confidentSupport Workerwith a passion for delivering outstanding care. Youll be working42hours a week,making a positive difference to the lives of the people in our care atCygnet Ashbrook. * Please be aware successful candidates will need access to their own vehicle with a clean UK Driving Licence.* We support individuals with learning disabilities, autism, mental health needs and behaviours that challenge. Individuals are supported to hold their own tenancy agreement with a registered housing association. Individuals who are interested in living here may have previously been detained within a hospital setting and are ready for a step-down placement within their local community. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Your day-to-day Working Both Days & Nights including Alternative Weekends 42 Hours Per Week £12.00 rising to £12.50 Per Hour Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs Report on medical & welfare needs as required Safeguard Maintain a safe, clean environment for all Why Cygnet? Well offer you Free Parking Paid breaks Free DBS Check NHS Blue Light Discount Card Reward Gateway Full Paid Training and Induction Paid Annual Leave Paid Breaks Contributory Pension Scheme You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check.

Due to the promotion of the existing post holder we now a vacancy for this exciting role within the well-established Downham Market & Swaffham/Fens & Brecks Community Therapy Team. You will be working as a Specialist Band 7 Community Physiotherapist, supporting patients in the community setting and also in-reaching onto Swaffham Community Hospital ward.

The role is based at Swaffham Community Hospital, approximately 35 minutes drive from Norwich or 25 minutes from Kings Lynn.

The successful candidate would undertake a role in leading, planning, co-ordinating the delivery and evaluation of the physiotherapy service, whilst maintaining a strong clinical focus on patients presenting with complex presentations seen by the service as an autonomous practitioner. As a clinical specialist you will have a role in some management and leadership tasks, alongside the Clinical Lead Physiotherapist, Clinical Lead Occupational Therapist and Clinical Operations Manager. You will deputise for the Clinical Lead in their absence as required, and undertaken evidence-based projects, including recommendations for service development and participation in research and audit.

Are you currently an experienced physiotherapist looking for a new challenge, with a wish to develop your current skill base and build on your existing leadership skills? If so, this role may be ideal for you.
• Being professionally and legally accountable as an autonomous practitioner for your workload, including management of patients in your care and that of your team.
• Undertaking skilled assessment using a variety of assessment techniques and advanced clinical reasoning.
• Manage your own caseload of complex patients in the community and ward-based setting, using specialist knowledge and skills as an autonomous practitioner.
• Providing training in specialist knowledge for physiotherapy staff and the wider community nursing and therapy team.
• Supporting clinical supervision and appraisals for physiotherapy staff, the wider therapy team and students.
• Supporting service transformation, development and integration projects within the wider Primary Care Network and Integrated Care System.

It is essential the post holder has the ability to travel to patients across Swaffham, Downham Market and the surrounding areas.

West Norfolk is an area of contrast and beauty situated close to the borders of Cambridgeshire and Lincolnshire.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.



You will have the opportunity to progress your clinical knowledge and skills through our in-service training program and will participate in regular supervision with the Clinical Lead Physiotherapist.

Successful candidates will also attend a formalised trust induction programme, mandatory training programme and have opportunities to apply for additional training relevant to their role. There will also be opportunities to develop your management and supervision skills through NCHC’s well established Leadership Roadmap Programme.

We are committed to providing high quality care and have a strong agenda in improving quality, which includes the opportunity to become a Quality Champion. NCHC is committed to support staff wellbeing, and as such offers self-referral for staff physiotherapy, access to mental health support, occupational health support and NCHC has a Staff Wellbeing Board. Staff are encouraged to provide their feedback through the annual NHS Staff Survey, but we also complete quarterly pulse engagement questionnaires. Our trust values are Community, Creativity and Compassion.

Our trust vision is to improve the quality of people’ lives, in their homes and community through the best in integrated health and social care.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.





Organisational
The post holder will:
• Undertake a major clinical role in assessment, review and treatment to the adult population living in the community within West Norfolk. The role is based within the Swaffham, Downham , Fens and Brecks Therapy Teams, you will be based at Swaffham Community Hospital but you would be required to provide support to the teams across West Norfolk as required.
• To plan, deliver and co-ordinate therapy interventions for patients of a higher complexity across West Norfolk
• To be responsible for Continued Professional Development (CPD) and Personal Development Plan (PDP) for members of the therapy team.
• To have an input into service development, under the direction of the Clinical Leads/ Service Manager, across West Norfolk and in conjunction with the rest of the team in response to NICE guidance, local governance and government policy.

Clinical
The post holder will:
1. Undertake comprehensive therapy assessments of patients including those with a complex presentation, using investigative, analytical and clinical reasoning skills, and inform the development of a differential diagnosis.
2. Formulate and execute individualised therapy management and treatment plans of patients including those with a complex presentation, in collaboration with the integrated team, other agencies and the patient, utilising a range of treatment skills.
3. Be aware of Assistive Technology and make referrals for this as required.
4. Assess patients’ holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
6. Be required to use tact and persuasive skills in order to gain the patient’s cooperation in their treatment plan.
7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
8. To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
9. Be responsible for ensuring workload for self and others is planned and prioritised according to service targets and needs.
10. Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
11. Plan and organise specialist services within the integrated team.
12. Demonstrate dexterity, co-ordination and palpatory senses for assessment, and manual treatment of patients, including using specialist equipment and fine tools, manual and mobilising skills.
13. Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
14. Be aware of budget and ensure all effort is made to work within this.
15. Ensure informed consent is obtained prior to initiating interventions.
16. Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
17. Demonstrate basic IT and standard keyboard skills.


Professional
The post holder will:
1. Be required to undertake risk assessments and act upon them appropriately.
2. Contribute to the staff rota on a monthly basis.
3. Contribute to the supervision of workload within the integrated team.
4. Actively contribute to multidisciplinary team meetings and other meetings where appropriate.
5. Support the Clinical leads and all team members within the integrated team, respecting them, their roles and contributions.
6. Attend in-house training as required to develop current role.
7. Maintain own continual professional development.
8. Be able to make own travel arrangements to patients’ homes, clinics, base and meetings etc., as required.
9. Be responsible for safe use and maintenance of equipment and supplies.
10. Remain accountable for own professional actions as determined by the professional bodies.
11. May be required to demonstrate own duties to students, new starters and other staff.
12. Provide mentorship for students undertaking pre/post registration courses.
13. Mentor existing staff and provide training in specialist area as appropriate.
14. Provide advice/training to other staff and supervise Occupational Therapists, support band 4 staff and students where appropriate, and contribute to the induction process for new staff/students.
15. Demonstrate leadership skills within own competence.
16. Be accountable for work delegated to others.

Organisational
The post holder will:
1. Undertake mandatory training as required.
2. Participate in a Personal Development Review process.
3. Undertake Personal Development Plans for more junior staff members.
4. Take part in clinical supervision as per Trust Policy.
5. Follow Trust policies, and local procedures, and use discretion in interpreting them according to the setting and circumstances.
6. Comment on draft policies.
7. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
8. Contribute to clinical audit as required.
9. Complete the staff survey as required.

10. Complete risk assessments and incident forms as required


This advert closes on Friday 29 Nov 2024

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