Total 175 Others level Customer Service job vacancies in Lexington - Baptist Health Lexington

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Plans, organizes, and conducts direct control operations to reduce wildlife damage within a geographical area or technical/subject area.
• Inspects and surveys areas and, as necessary, will revise existing WDM programs.
• Determines strategies and logistics for providing services.
• Uses WDM tools/devices which may include some or all of the following depending on need in assigned area: firearms; foothold, body-grip, cage traps; foot snares; neck snares; chemical control methods.
• Utilizes knowledge of WDM methods and strategies to independently recommend appropriate WDM strategies.
• Identifies current, and forecasts future, damage problems and relates them to the damage-causing species.
• Modifies or adapts established damage control techniques as necessary to meet local conditions.
• Assists in the negotiation of cooperative service agreements with landowners, lessees, or administrators.

The incumbent performs duties related to the receipt, intake, and indexing of health and administrative information. Major duties include, but are not limited to:

• Assµring coverage of all areas of responsibility
• Conducting ongoing reviews to ensure quality of work
• Ensuring accurate and timely scheduling of appointments
• Providing guidance to employees to include changes in policies and procedures
• Distributing and balancing workload
• Creating and maintaining employee work schedules
• Orienting and providing on-the-job training for new and current employees
• Ensuring all training requirements are met
• Organizing the work structure of his/her assigned areas
• Acting as liaison between MSA and other employees in order to resolve day to day conflicts.

The registered nurse (staff nurse) is directly responsible to the designated manager in the assigned critical care area; the registered nurse, provides an environment for the delivery of care to clinically complicated and severely ill patients with acute and potentially life threatening, general medical, surgical and disease carrying multi-system failure in the adult population. They are responsible for assuring continuity of care for Critical Care patients implementing applicable disease management protocols as appropriate.

The registered nurse possesses basic knowledge and skills to apply all aspects of the nursing process within a collaborative, interdisciplinary practice setting which will then enable effective implementation of health promotion and prevention practices, management of acute and chronic illnesses, and attainment of optimal levels of functioning and/or support of the dying patient and significant others. Interdisciplinary plans of care are developed, implemented, reviewed and revised as necessary. Nursing responsibilities include, but are not limited to:

• Assess, plan, implement and evaluate patient nursing care.
• Initiate treatments, administer critical medications and monitors effects and patient progress.
• Assists the critical care physician with procedures.
• Identify sudden or subtle changes in a patient's medical condition.
• Collaborate with ICU team and other health care professionals.
• Respond to Rapid Response and Code Blue calls.
• Deliver regular updates to doctors, patients, and their family members.
• Operate technological equipment utilized on the unit.
• Maintain complete and accurate computerized patient records.
• Act as patient advocate.
• Performs other related duties as assigned.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

General duties include, but are not limited to:

• Conduct psychosocial assessments to determine needs of veterans and family members
• Participate in the treatment planning process with other disciplines
• Participate in discharge planning with other disciplines and will be responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate
• Provide individual, family, and group counseling as appropriate
• Provide consultation/education to veterans and families on community resources, advance directives and VA benefits
• Act as a consultant to other team/staff members
• Provide consultation/education to medical residents on social work practice and VA policy and procedure
• Act as liaison between VA and community resources, to include marketing and public relation duties as needed
• Provide case management to veterans and families, as needed, throughout the continuum of care
• Provide full range of social work services within commonly accepted standards of social work practice which includes case work, individual, family and group counseling, discharge planning, case management and other services as appropriate
• Provide wellness/prevention education and facilitate Patient/family support groups as appropriate
• Supervise the practice of social work students or less experienced social worker, as appropriate, as needed
• Maintain data and statistical compilations to comply with JCAHO, VA and medical center policy and procedures
• Provide psychosocial treatment to a wide variety of individuals from various socioeconomic, cultural, ethnic, educational, and other diversified backgrounds
• Work with patients and families who are experiencing a variety of psychiatric, medical, and social issues utilizing individual, group, and family counseling skills
• Demonstrate appropriate use of medical and mental health diagnoses, disabilities, and treatment procedures; including acute, chronic, and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology
• Uses computer software applications for drafting document, data management, and tracking, especially those programs in use by VHA
• Other duties as assigned

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

General duties include, but are not limited to:

• Conduct psychosocial assessments to determine needs of veterans and family members
• Participate in the treatment planning process with other disciplines
• Participate in discharge planning with other disciplines and will be responsible for ensuring that discharge plans are executed in a manner that is timely and appropriate
• Provide individual, family, and group counseling as appropriate
• Provide consultation/education to veterans and families on community resources, advance directives and VA benefits
• Act as a consultant to other team/staff members
• Provide consultation/education to medical residents on social work practice and VA policy and procedure
• Act as liaison between VA and community resources, to include marketing and public relation duties as needed
• Provide case management to veterans and families, as needed, throughout the continuum of care
• Provide full range of social work services within commonly accepted standards of social work practice which includes case work, individual, family and group counseling, discharge planning, case management and other services as appropriate
• Provide wellness/prevention education and facilitate Patient/family support groups as appropriate
• Supervise the practice of social work students or less experienced social worker, as appropriate, as needed
• Maintain data and statistical compilations to comply with JCAHO, VA and medical center policy and procedures
• Provide psychosocial treatment to a wide variety of individuals from various socioeconomic, cultural, ethnic, educational, and other diversified backgrounds
• Work with patients and families who are experiencing a variety of psychiatric, medical, and social issues utilizing individual, group, and family counseling skills
• Demonstrate appropriate use of medical and mental health diagnoses, disabilities, and treatment procedures; including acute, chronic, and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology
• Uses computer software applications for drafting document, data management, and tracking, especially those programs in use by VHA
• Other duties as assigned

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

Duties Include:

• Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
• Schedule, cancel, re-schedule patient appointments and/or consults
• Enter no-show information and monitor appointment requests from multiple electronic sources
• Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic
• Monitor both inpatient and outpatient appointments in areas of responsibility
• Verify and update demographics and insurance information when patients check-in for appointments
• Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment t-type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.)
• Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems
• Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment
• Apply, knowledge of standard procedures, utilizing medical records, and medical terminology

• Plans and manages the administrative management program for the State Office and its subordinate County Offices, including management analysis, personnel management, automation, support services, budget and financial management.
• Assists the Deputy SED in planning and directing both administrative and program work of the office, advising the Deputy SED in highly complex and extremely sensitive matters and, in the absence of the Deputy SED, directs all State Office operations.
• Performing various personnel management functions within the State Office including developing position descriptions; participating in interviews with candidates for vacancies; providing input on selection decisions; and drafting performance plans.
• Determines County Office annual administrative fund requirements; develops and monitors salary and expense budget for State Office and County Office (Federal) travel; and maintains budgetary control of funds.
• Provides to State and County Offices or ensures the provision of a variety of support services such as property and supply management, procurement, space management, records and forms management, mail, payroll, travel, and motor vehicle services.

This position independently performs duties that require proficiency in special procedures and broad knowledge of service operations, such as food and beverage preparation, modified diets, computer proficiency, dishwashing, dry and refrigerated storage, and safety and sanitation.

Major duties and responsibilities include (but are not limited to):

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware;
• Decides what food items to serve for the most common diets when the diet card or tray ticket identifies only the kind of diet called for;
• Provides patients with basic information about modified diets and the nutrition services that are available;
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu;
• Follows directions in assembling, measuring, weighing, or mixing ingredients for basic formulas and supplemental feedings following standardized recipes and using sanitary techniques;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area including assembling, labeling and arranging completed recipe items in preparation for use by cooks;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts along with individual and bulk nourishments and supplement foods and beverages for patients;
• Makes final check of diet trays assembled by lower grade workers for completeness, correct food temperatures;
• Works in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line;
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Major Duties Include but are not limited to:

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items.
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates.
• Break down and clean assigned area when the meal is finished and return food to the kitchen.
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary.
• Return soiled trays and dishes to the dish room after meals.
• Deliver meal trays to the patients' bedsides.
• Brew coffee according to the number of servings required.
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes.
• Apportion other food items into standard serving sizes using the proper utensils and containers.
• Make cold sandwiches using prepared ingredients and pack box lunches.
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line.
• Sort, wash, peel and cut fresh fruits and vegetables.
• Operate and break down equipment.
• Perform heavy-duty cleaning tasks throughout the food service and related areas.
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area.
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine.
• Unload delivery trucks.
• Store sanitized dishes, glasses and silverware.
• Scrape, soak, scour, and scrub the heavier cooking utensils.
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area.
• Performs other related duties as assigned.

The incumbent serves as a Telephone Care Clerk for Patient Care Services within the Primary Care Outpatient Clinics. In this capacity the incumbent will provide telephone access to our veteran population. This is a complex role requiring a global understanding of Lexington VAHCS policies and procedures.

Major Duties:

• Clinical and administrative network designed to provide fast, responsive assistance for veterans seeking information and care at this medical center.
• Works collaboratively with an interdisciplinary coordinated care delivery model (i.e., patient aligned care team, or other specialty care setting where the patient aligned care team model is used)
• Develop/maintain effective and efficient communication ,with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., communicate with non-VA medical facilities)
• Provides assistance with telephone coverage and analyzes calls to take action when appropriate in referring calls to the appropriate staff members.
• Acts as primary liaison between the medical facility, patients and their families for consulting, advising and assistance with program access and questions.
• May handle notification to family members of Veterans in regards to program activities and status
• Performs work involving the collection, compilation and/or tracking of data and statistical information in support of the HBPC programs operation
• Assists in the planning, review and reporting of data/statistical results of the program and establishes and organizes computerized data sets and retrieves computerized data
• Preparing for clinic visits; completing encounters in order to obtain appropriate workload credit; verifying and updating demographics and insurance information
• Other duties as assigned.

Duties Include:

• Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
• Schedule, cancel, re-schedule patient appointments and/or consults
• Enter no-show information and monitor appointment requests from multiple electronic sources
• Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic
• Monitor both inpatient and outpatient appointments in areas of responsibility
• Verify and update demographics and insurance information when patients check-in for appointments
• Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment t-type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.)
• Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems
• Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment
• Apply, knowledge of standard procedures, utilizing medical records, and medical terminology

Major duties and responsibilities include (but are not limited to):

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval;
• Takes corrective action for any problems that might arise on the floors pertaining to food service;
• Receives and inspects deliveries and requisitions all supplies needed in all food service areas;
• Prepares performance ratings/competencies for all employees under their direct supervision;
• Discusses work performance and problems with employees, monitors tardiness and attendance, provides guidance and makes necessary adjustments in assignments when necessary;
• Carries out the responsibilities of the position within general instructions, standard procedures and established policies;
• Ensures subordinates complete the tasks to which they are assigned and explains work requirements to meet food service schedules;
• Establishes priorities for daily operations in the event of emergency situations; defines the standards of quality and quantity to be met;
• Serves as a member of the in-service training team by providing individual and/or group instruction for employees;
• Provides guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets;
• Maintains inventory of food service supplies and equipment;
• Conducts quality assurance monitors and sanitation reviews;
• Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team;
• Performs other related duties as assigned.

The full performance, Intermediate Care Technician (ICT) Generalist is assigned to the Department of Veteran Affairs within Lexington, KY Nursing Operations Service, Veterans Health Administration (VHA). The incumbent performs ongoing patient care duties in an outpatient clinical setting within Nursing Operations. ICTs may perform tasks after proper education, training and competency, demonstrating knowledge, skills and abilities. Thoroughly and continually documents actions, interventions and patient response in the health record.

Duties may include, but are not limited to the following:

• Assists licensed personnel with the delivery of care to patients with complex and specialized care needs.
• Performs treatments and interventions (i.e. Foley coude' catheter insertions, Cryotherapy, incision & drainage, and suturing).
• Performs wound care (i.e. bandaging, application of dressings, wound measurements and Photo-documentation of wounds).
• Assists with outpatient minor procedures.
• Administers Medicine such as: Intramuscular, oral, topical, eye drops, ear drops, intranasal, rectal suppositories, local anesthetics, nebulized medications, subcutaneous, and intradermal.
• Assists licensed staff with preparing patients for medical evaluation, setting up equipment, passing instruments and providing treatment during in-person or virtual visits.
• Operates specialized medical equipment to obtain diagnostic and therapeutic outcomes.
• Responsible for collecting a wide range of specimens and preparing them for transfer to process.
• Provides patient education within scope of care or while providing an intervention. (Examples: post-procedural care and wound care).
• Conducts or assists with the training of personnel in if appropriately trained, certified and/or qualified.
• Performs observation-based screening and collection of patient information in collaboration with licensed personnel.
• Completes approved templates and tools, such as normal result notes and follow up treatment protocols established by the agency.
• Performs Vital Signs and Point of Care Testing.
• Thoroughly and appropriately documents actions, interventions and procedures in the medical record. (Examples: Procedural notes, progress notes, screenings, photo documentation and secure messaging.)
• Performs other duties as assigned.
• May perform tasks as outlined in this Position Description (PD) and in accordance with local policies after documented completion of training and demonstration of appropriate skills and competency.
• These tasks are not all inclusive and require the demonstration of appropriate training and documented competence prior to their performance.
• May assist with or perform other related approved technical health care procedures under the direction and supervision of the licensed personnel as competency is demonstrated and documented.

Job Description:

Physical Requirements:

Anticipated job posting close date:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Description:

Posting Specifics

• SIGN ON BONUS: This position qualifies for a $500 sign on bonus.

• Entry Rate: 5% location pay differential (differentials are evaluated on an annual basis)

• Department: Culinary Services, Park City Hospital

Job Essentials

• Obtains food and/or supplies from storeroom.
• Delivers and presents trays to patients using patient identifier process.
• Stocks and cleans.
• Independently resolves customer service issues.
• Performs accurate cash/credit transactions according to corporate standards.
• Balances and reconciles drawer.
• Knows menu, portion, and price prior to meal service to provide appropriate service to customers, including answering questions and serving food.
• Sets up and services catered functions according to requested level and scope of service.
• Performs food preparation functions (following standard recipe, assembling ingredients), for example, prepares salads, sandwiches, vegetables, and fruit.
• Understands modified diets and prepares modified recipes using appropriate techniques.
• Maintains an organized and sanitary working environment.
• Maintains proper quantities of production with appropriate rotation of product.
• Performs housekeeping functions including cleaning and sanitizing surfaces, floor care, and equipment (oven, fryer, hoods).
• Follows HACCP standards.

Minimum Qualifications

• Food Handler's Permit (as required by the County).
• Demonstrated excellent customer service skills.
• Demonstrated ability to read, write, and communicate effectively.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated ability to follow instructions.
• Demonstrated ability to handle problems and difficult situations.
• Demonstrated basic math skills.

Preferred Qualifications

• One year of food service or cashier experience.
• Hospital food service experience.
   

Physical Requirements:

• Interact with patients and co-workers requiring the employee to verbally communicate information, as well as understand spoken information.
• Operate food service equipment or computer requiring the ability to move fingers and hands.
• See and read labels, monitors, and documents.
• Carry, push/pull, and walk while transporting food, supplies, and service equipment.
• Climb, squat, kneel, and lift to clean equipment and reach and retrieve food and supplies.
• Remain standing for long periods of time to perform work.
• Tolerate extremes in temperature such as performing work at a grill or in a refrigerator, and tolerate exposure to cleaning chemicals.

Anticipated job posting close date:

Location:

Work City:

Work State:

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.