Total 64 Others level Customer Service job vacancies in Kilmarnock, KA1 1HU

About the role
We’re currently looking for Customer Service Executives to create an outstanding customer experience at our Hyundai branch in Kilmarnock and help customers get excited about our products.
Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression
Hours

You’ll work a five-day week on a set rota that includes weekends.

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey – from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

This will be a great fit for a customer service superstar who is full of bright ideas about how to create an exceptional experience. You’ll get plenty of training, but we are looking for candidates with a thirst for knowledge and an ability to learn. We’d expect you to be a great team player, who is looking for clear career progression into car sales.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.
Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.
Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Proud member of the Disability Confident employer scheme

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job decription

Sevenoaks School is currently seeking to appoint an Assistant IT Support Analyst (Full-time, all year round).
We are looking for a candidate who takes a logical, consistent approach to solving problems, including diagnosis and testing and is willing to learn and improve skills and knowledge on an ongoing, day-to-day basis. Someone who is familiar with a range of technologies, including user devices would be desirable.
Please see Job Description above for full details about the role.
Please Note
For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.
For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.
To be considered, you will need to complete the full application form and also attach an updated CV.
The closing date for applications is 01/12/2024 at 23:59. The School retains the right to interview suitable applicants and appoint before the deadline.
At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.
Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Job Description

Effectively manage early learning and childcare for children 0-8 years and their families and support the better integration of universal services within a specified locality in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared commitments, Single Outcome Agreement and Best Value.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

Responsibilities

This is a permanent full time, term time post based at Cairns Early Childhood Centre, Kilmarnock. The hours of work will be 35 hours per week, to be worked Monday - Friday.

The full time salary of this post is between £53,071 - £58,003 per annum.

The actual full time, term time salary of this post is between £45,419 - £49,749 per annum.

This is an exciting opportunity for an experienced individual with a talent for achievement, innovation, partnership working and community inspiration to lead an Early Childhood Centre delivering funded early learning and childcare for children.

If you require further information, please contact Carol McGregor at Carol.McGregor@east-ayrshire.gov.uk.

Proud member of the Disability Confident employer scheme

Job Description

Contribute as part of a management team to the provision of quality early learning and childcare for the benefit of children, families and the wider community in compliance with national and local authority guidance and the statutes relating to the provision of early learning and childcare, supporting the better integration of universal services within a specified locality in accordance with GIRFEC, national standards and guidelines in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Education Service Plan, the Children and Young People’s Services Plan and the Community Plan.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

Responsibilities

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

The Individual

This is a permanent full time term time post based within Cairns Early Childhood Centre, Kilmarnock.

The hours of work are 35 hours per week to be worked Monday-Friday 8.30am - 4.00pm.

The full time salary of the post is between £36,455 - £39,985 per annum

The actual full time term time salary is between £31,267 - £34,295 per annum.

If you require further information, please contact Laura Campbell, at laura.campbell@eastayrshire.gov.uk.

Proud member of the Disability Confident employer scheme

Involvement Lead Officer (Health and Social Care)

Location: Broadmeadows, Symington, KA1 5PU.
Salary: £27,622 pro rata.
Contract: Permanent, Part Time (21 hours).

We are a leading social care provider working with people with learning disabilities and additional needs to be valued and active citizens in all communities across Ayrshire. We are proud to have been supporting the rights and choices of people with learning disabilities in Scotland since 1963. With a strong commitment to the values and principles of the person-centred approach, we offer around 600 people each year the opportunity to co-design personally tailored community-centred lifestyle supports.

We have an exciting opportunity for a new Involvement Lead Officer to join us to lead, plan and support the delivery of our commitment to the Charter for Involvement and maximise the participation of the people we support. The successful candidate will be instrumental in shaping the direction of involvement, fostering a respectful, collaborative and inclusive environment.

You will work directly with people we support across Ayrshire, social care management teams and Senior Leadership Team facilitating, promoting and raising awareness of methods of effective engagement with the people we support while enabling people to connect, engage and network with Local and National Involvement Groups. You will also be responsible for co-planning, sharing and implementing an organisational Involvement Plan supporting the delivery of all key engagement priorities meaningfully involving people we support.

Essential criteria for the role includes:

* Experience of leading activities with people with learning disabilities and autism
* Experience in developing, organising and supporting involvement and participation plans / activities
* Ability to promote and enable self-advocacy
* Excellent communication, organisational and report writing skills
* Ability to manage and balance competing workload demands and deadlines
* Relevant qualification in Health and Social Care

A driving license is also essential. If you are interested in an exciting opportunity to work for a truly values-led organisation which strives for continuous improvement, please apply today!

The preferred candidate will be required to become a member of the PVG Scheme or undergo a PVG Scheme Record Update.

Closing Date for returned applications is 12 noon on Friday 29th November 2024. Interviews will be held on Monday 9th and Tuesday 10th December 2024.

Support Worker

Location: Broadmeadows, Symington, KA1 5PU
Salary: £12 per hour + Benefits.
Contract: Full-time positions available *female only

The Courtyard is based within the Broadmeadows Estate, Symington and is home to 11 residents with learning disabilities and a variety of health care needs. Our committed team works closely with our residents to support their health care needs as well as supporting them to live their lives in a way which reflects their individual choices, interests, wishes and aspirations.

Experience in residential care or personal caring experience is preferred, but not essential. Shift patterns are day shift - 8am to 8pm, 10am to 10pm and night shift 8pm to 8am.

Other essential criteria for the post include:

* Effective verbal and written communication skills
* Basic IT skills
* Excellent people skills, good team worker and problem solver
* An enthusiastic attitude to developing skills in Social Care
* The ability to accept peoples' differences and treat everyone as equals
* The ability to support people in a person-centred way to offer choice and promote inclusion.
* An enthusiastic attitude to developing skills in Social Care
* Work in line with Hansel's values with the ability to accept peoples' differences and treat everyone as equals
* The ability to support people in a person-centred way to offer choice and promote inclusion.
* An enthusiastic attitude to developing skills in Social Care
* The ability to attain registration with regulatory bodies
* Candidates must be 18 years old or over for insurance purposes

The following criteria are also desirable but not essential:

* Full UK driving licence
* Understanding of social care legislation and best practice
* Experience of contributing effectively to support plans and risk assessments
* A Social Care qualification or equivalent but there is opportunity to gain a relevant SVQ qualification in Health and Social Care.

These posts are considered to be Regulated Work with Adults as specified in the Protection of Vulnerable Groups (Scotland) (PVG) Act 2007. Accordingly, the preferred candidate will be required to become a member of the PVG Scheme or undergo a PVG Scheme Record Update if already a Scheme member prior to any formal offer of employment being made.

Hansel is an equal opportunities employer and we welcome applications from all who believe they fit the essential requirements for the job.

*Qualifies under the Equality Act 2010

Care Support Worker (Personal Assistant)

Location: Kilmarnock.
Salary: £12.00 per hour.
Contract: Various contracts available including full time and part time opportunities. Various shift patterns, including overnight support.

Are you interested in working for an award-winning social care charity?

Personal Assistants have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone with a learning disability to achieve their goals and outcomes - whatever they may be!

Each person we support has different support needs, so your support worker role may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections.

Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. So whatever your interests are; be it sewing, baking, having a cup of tea and chat to horse riding, swimming or hill-walking, we want to hear from you!

A career with Enable is as rewarding as it is diverse, Personal Assistants at their besthave the potential to truly bring out the bestin the people we support.

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support Daniel or Alan to get the most out of life; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

About Us

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*
* Blue Light Card

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply

Job Description

Assist and support vulnerable people with personal and social care, encouraging independence, allowing them to remain in their own homes within their communities In order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Health & Social Care Partnership Plan and the Community Plan.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

Employment References

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

Additional Information

This is a permanent part time post supporting Adult Services at North West Area Centre, Kilmarnock.

Annual Salary - £21,200 - £22,245 - plus a 10% shift allowance for working the following shift pattern:

Week 1 - Thursday - Sunday

Week 2 - Tuesday - Friday

Week 3 - Monday - Thursday

The hours of work are 8.00 am to 5.00 pm

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

Proud member of the Disability Confident employer scheme

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Agent - Kilmarnock

We are seeking immediately available Customer Service Agents for our fun, fast-paced, and dynamic distribution centre in Kilmarnock. The ideal candidate will have strong verbal and written customer service skills, be proficient in email communication, and able to work with computers (Excel and Word).

Key Details:

      *     Friendly and supportive work environment
      *     Shifts: 7am-4pm, 10am-7pm, with 1 weekend every 3 (8am-5pm)
      *     Peak periods: Extended hours until 10pm
      *     Holiday shifts: Shorter hours

Wage:

      *     Age 16-17: £6.83
      *     Age 18-20: £8.85
      *     Age 21+: £11.90

If you would like to be considered please reply with an update CV to bilal.oussellam@search.co.uk with reference CSKIL additionally please forward this on to anyone you feel would be interested!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Description

The post plays a key role in supporting operational and clinical staff within operational and clinical teams. This includes processing all referrals for services via telephone, universal mailboxes or callers to reception and ensuring these are recorded on the relevant information system and assigned to the appropriate team.

The post holder will provide a customer care role, including sign-posting where required both in terms of telephony and face to face enquiries relating to contacts with their service.

Requirements

The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

Employment References

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

Additional Information

This is a full time temporary post based within the Business Support team.

The post is temporary until 31/03/2025

Hours of work are 35 hours per week to be worked as follows;

Mon-Thur 9am-5pm, Fri 9am-4pm

Annual Salary - £24,734 - £25,953

The workstyle for this post is ‘Flexible’ - 50% -79% of your time in an office location/ multiple work locations.

You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home.

The admin base for this post is the Johnnie Walker Bond, Kilmarnock.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

Proud member of the Disability Confident employer scheme