Total 121 Others level Customer Service job vacancies in Canterbury, CT2 8JY

Pathway Co-Ordinator Take responsibility of the co-ordination of the patients pathway to ensure that the patients journey is managed efficient, smoothly and in accordance with targets and agreed timescales. Ensure all clinical capacity is identified and capacity fully utilised Identify training opportunities to support and advise the senior medical secretaries in the helping them to meet the targets with outcomes. Cancel, reinstate or suspend clinics on the patient access system and ensure patients are aware of the changes if their appointments are affected Bring appointments forward for patients at are at risk of breaching RTT targets and chase test result with the appropriate department such as Radiology, Nuclear Medicine, Cardiology. Report on long waiters, undated patients and those dated over 18 weeks awaiting diagnostic/results. Liaise with different stakeholders including patients, GPs and clinical teams. Support the operational team with aspects of service development. Admin Management To be responsible for the day-to-day line management of Medical Day Unit administrative team, being the first point of contact for all areas of management including performance and conduct. To be responsible for the recruitment to vacant posts and to manage staff performance through annual appraisal and personal development plans. To be responsible for the management of the workload of the specialty administration service, ensuring high levels of quality, turnaround times and targets. Daily validation of all PTLs to ensure patient pathways are of good quality and comply with Access Policy standards. Work collaboratively with the clinical tams on each site to plan activity making full use of all available capacity and developing plans to address capacity issues. Ensure agreed actions are delivered and staff accountable for delivering and have appropriate knowledge, skills and training to achieve targets.

Job Advert: Experienced Child & Adolescent Psychiatrists and Paediatricians - ASD Assessments (Remote or Onsite)
We are seeking experienced Child & Adolescent Psychiatrists and Paediatricians to undertake Autism Spectrum Disorder (ASD) assessments for young people aged 3-18 years old. These positions are available on an associate flexi basis, offering both remote and onsite opportunities to suit your preferences and availability.
Flexible Hours & Locations:

• Remote or face-to-face assessments at one of our clinic locations.
• Available 7 days a week between 9:00 AM and 5:30 PM.
• Evening appointment opportunities may be available after 2 months of regular work with us.
• Minimum monthly commitment of 8 assessments/16 hours (2-hour appointment slots each).

Competitive Pay Rates:

• Standard ASD Developmental History (2hr appointment):
  • Remote: £225
  • Face to Face: £250
• MDT Face to Face alongside ADOS Team (3-5yrs old): £333.33
• Standard ADHD 2hr Assessments:
  • Remote: £225
  • Face to Face: £250
• Dual Assessment (2.5hr appointment to assess both ASD & ADHD):
  • Remote: £300
  • Face to Face: £333.33
• Conclusion Appointments (30 minutes):
  • Remote or Face to Face: £50
• Client DNAs: Full fee is still claimable.
• Travel Expenses: 45p per mile after the first 40 miles (up to 90 miles).
• Accommodation: £80 per night claimable.

Key Responsibilities:

• Conduct thorough ASD assessments for children and adolescents aged 3-18 years old.
• Provide professional reports and recommendations based on the assessments.
• Work collaboratively with a multidisciplinary team to deliver the best care and support.
• Engage with families and carers to offer support and guidance throughout the process.

Requirements:

• Qualified Child & Adolescent Psychiatrist or Paediatrician with experience in diagnosing ASD.
• Strong understanding of developmental disorders and child mental health.
• Proven experience working with children aged 3-18 years.
• Ability to produce comprehensive reports and effectively communicate findings.
• Flexibility to work remotely or onsite based on preference.

Benefits:

• Flexible working hours and location (Remote or Onsite).
• Opportunity to work on an associate flexi basis.
• A supportive and collaborative team environment focused on providing quality care.
• Competitive pay rates based on your experience.

Job Advert: Experienced Child & Adolescent Psychiatrists and Paediatricians - ASD Assessments (Remote or Onsite)

We are seeking experienced Child & Adolescent Psychiatrists and Paediatricians to undertake Autism Spectrum Disorder (ASD) assessments for young people aged 3-18 years old. These positions are available on an associate flexi basis, offering both remote and onsite opportunities to suit your preferences and availability.
Flexible Hours & Locations:

• Remote or face-to-face assessments at one of our clinic locations.
• Available 7 days a week between 9:00 AM and 5:30 PM.
• Evening appointment opportunities may be available after 2 months of regular work with us.
• Minimum monthly commitment of 8 assessments/16 hours (2-hour appointment slots each).

Competitive Pay Rates:

• Standard ASD Developmental History (2hr appointment):
  • Remote: £225
  • Face to Face: £250
• MDT Face to Face alongside ADOS Team (3-5yrs old): £333.33
• Standard ADHD 2hr Assessments:
  • Remote: £225
  • Face to Face: £250
• Dual Assessment (2.5hr appointment to assess both ASD & ADHD):
  • Remote: £300
  • Face to Face: £333.33
• Conclusion Appointments (30 minutes):
  • Remote or Face to Face: £50
• Client DNAs: Full fee is still claimable.
• Travel Expenses: 45p per mile after the first 40 miles (up to 90 miles).
• Accommodation: £80 per night claimable.

Key Responsibilities:

• Conduct thorough ASD assessments for children and adolescents aged 3-18 years old.
• Provide professional reports and recommendations based on the assessments.
• Work collaboratively with a multidisciplinary team to deliver the best care and support.
• Engage with families and carers to offer support and guidance throughout the process.

Requirements:

• Qualified Child & Adolescent Psychiatrist or Paediatrician with experience in diagnosing ASD.
• Valid GMC registration
• Strong understanding of developmental disorders and child mental health.
• Proven experience working with children aged 3-18 years.
• Ability to produce comprehensive reports and effectively communicate findings.
• Flexibility to work remotely or onsite based on preference.

Benefits:

• Flexible working hours and location (Remote or Onsite).
• Opportunity to work on an associate flexi basis.
• A supportive and collaborative team environment focused on providing quality care.
• Competitive pay rates based on your experience.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.

A Vacancy at East Kent Hospitals University NHS Foundation Trust.


The department of Medical Physics and Clinical Engineering is accredited to ISO 9001:2015. The department consists of two main sections of Clinical Engineering and Clinical Physics. The Kent and Medway Communication and Assistive Technology (KM CAT) service and Medical Devices Governance Team come under Clinical Engineering. Radiology Physics and Nuclear Medicine Physics are under Clinical Physics.

As a lead Health Care Scientist for Governance and Quality, you will have the overall responsibility for all quality and governance matters related to the department of Medical Physics.

Direct and lead the team in ensuring effective and efficient operation and ongoing registration and certification of the quality system within the department of Medical Physics.

Provide specialist knowledge so as to ensure the Trust’s Medical Physics become progressively more effective in the delivery of quality Medical Physics services.

Be the responsible officer for all aspects of quality, standards and governance within the department

Secure compliance with internal policies and external bodies

Act as the responsible officer for provision of all departmental policies and procedures

Act as the risk manager for the department

Provide training in quality management

Professionally manage deputy quality manager and line manage quality and governance officer

To support the department in progressing quality improvement projects in engineering or physics projects depending on the background and experience of the candidate.



The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff to achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information and opportunities.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

We offer a full package of benefits, including a car lease scheme; on-site childcare; generous annual leave in line with NHS terms and conditions; high street and public transport discounts; a 24/7 staff support service - and the little things that make life easier, like on-site Amazon lockers and fresh fruit and veg stalls.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.


This advert closes on Sunday 29 Dec 2024

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


Are you seeking a career where your impact truly matters?

As a Consultant Psychiatrist in the Crisis Resolution Home Treatment team based at St Martin's Hospital in Kent, you will be responsible for delivering a high-quality clinical service and actively involved in the strategic development of the team and broader services.

You will work alongside one other Consultant Psychiatrist to provide care for those residing in North East and South East Kent.

Successful applicants will ideally have MRCPsych or equivalent and be on, or within six months of inclusion on, the Specialist Register. You will be fully registered with the GMC, and have Approved Clinician status and S12 approval under the Mental Health Act (or achieve this within 3 months of appointment).
• Assessment and diagnosis of people under the care of the Crisis Resolution Home Treatment service.
• Use of Mental Health Act and other relevant legislation where clinically appropriate.
• Support teaching of medical students attached to the Crisis Resolution Home Treatment service.
• To provide consultancy, advice, support and intervention to the team and wider professionals.
• Multi-disciplinary team working and liaising with other secondary care services and external stakeholders as required.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing vital mental health, learning disability, and specialist services to a population of 1.8 million people across Kent and Medway.

Join our extensive network of medical professionals and contribute to making a positive impact. We offer exceptional professional development opportunities, allowing you to hone your skills while enjoying the high quality of life in the picturesque Garden of England.

Collaborate with the prestigious Kent and Medway Medical School, be at the forefront of integrated care, and prioritise individual well-being. If you're passionate about research, join our internationally recognised team and contribute to shaping the future of healthcare.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providingbrilliant care through brilliant people.

For detailed information regarding the role, please refer to the attached job description and person specification or search ‘KMPT Careers Job ref: 380-MED-24-013-PERM’. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.

Part time or job-share applications are welcome.

For immediate consideration, please email your CV to tracey.durling@nhs.net

Our Benefits

Here are just some of our Benefits:
• A Recruitment Bonus of £15,000
• Financial support for relocation of up to £8,000*
• Easy access to inhouse research team and academic opportunity through Kent’s own Medical school
• Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
• Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all important extended break
• Flexible working - just ask and we will try to help
• Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
• Free access to an independent counselling service
• Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
• Car lease scheme
• A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: kmpt.medical-recruitment@nhs.net


This advert closes on Sunday 5 Jan 2025

Proud member of the Disability Confident employer scheme

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


This post offers the opportunity to show clinical expertise in a variety of different areas. It is a well supported role with a cohesive team of nurses, OTs, Psychologists, Assistant Psychologists and Mental Health Wellbeing Practitioners. There are opportunities for teaching, management and QI.

Staff are currently being trained in Open Dialogue which is a new way of working and has so far brought a refreshing change of perspective for staff working in the CMHT. This new approach is likely to lead to improved wellbeing for both staff and patients.

Kent is a large county with a strong rural history. Its strategic position has left its mark with many important historical sites. It has close links with London. This backdrop is the perfect setting to develop one’s personal and professional life.
• Provide medical input as required to patients under care of the Community Mental Health Team and will attend CPAs for enhanced patients and provide urgent assessment/advice as required.
• Lead regularly on screening of new referrals to the team (rotational responsibility between the Consultants).
• The post holder would be expected to actively participate in service/team evaluation and the planning of future service developments.
• Empowers the team to resolve local issues on a daily basis using the tools and method of quality improvement without staff having to seek permission.
• To manage, appraise and give professional supervision to junior medical staff as agreed between consultant colleagues and the medical director and in accordance with the Trust’s personnel policies and procedures. This may include assessing competences under the Modernising Medical Careers framework.
• To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service.
• The postholder will join the Consultant on-call rota. This is currently 1:30 (non residential) and is remunerated with a 3% category A supplement and 0.5 PA in addition to 10 PA sessions.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing vital mental health, learning disability, and specialist services to a population of 1.8 million people across Kent and Medway.

Join our extensive network of medical professionals and contribute to making a positive impact. We offer exceptional professional development opportunities, allowing you to hone your skills while enjoying the high quality of life in the picturesque Garden of England.

Collaborate with the prestigious Kent and Medway Medical School, be at the forefront of integrated care, and prioritise individual well-being. If you're passionate about research, join our internationally recognised team and contribute to shaping the future of healthcare.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing brilliant care through brilliant people.

For detailed information regarding the role, please refer to the attached job description and person specification or search ‘KMPT Careers Job ref: 380-MED-24-012-PERM’. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.

Part time or job-share applications are welcome.

For immediate consideration, please email your CV to tracey.durling@nhs.net

Our Benefits

Here are just some of our Benefits:
• A Recruitment Bonus of £15,000
• Financial support for relocation of up to £8,000*
• Easy access to inhouse research team and academic opportunity through Kent’s own Medical school
• Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
• Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all important extended break
• Flexible working - just ask and we will try to help
• Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
• Free access to an independent counselling service
• Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
• Car lease scheme
• A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: kmpt.medical-recruitment@nhs.net


This advert closes on Sunday 5 Jan 2025

Proud member of the Disability Confident employer scheme

We are seeking a highly motivated and experienced individual to cover a Patient Hearings Review Coordinator role within our Mental Health Act Team.

This is a 12-month fixed-term position to cover maternity leave.

The post will require you to go to hospital sites, when required and inline with our hybrid working policy.

Benefits

•Annual leave allowance starting at 27 days per year (when working full time) + Bank Holiday’s.

•Access to the fantastic NHS pension scheme.

•Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).
• To arrange all patient review hearings in line with the Mental Health Act and Code of Practice.
• The post requires a well-organized person whom has excellent communication skills and that can work alone as well as working within a team. The person needs to have outstanding time management to ensure reviews are catered for in a timely manner.
• Knowledge of computer spreadsheets and good computing skills are a must.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
• To arrange Patient review hearings in a timely manner.
• To liaise with the Head of Service and Associate Hospital Managers alongside clinical staff to obtain reports and chase reports when not received.
• To escalate areas of concern as and when required.
• To provide data and statistics as and when required.
• To use spreadsheets to ensure all data is kept up to date and consistent with review information.
• To liaise with patients and carers/nearest relatives alongside solicitors and outside organisations.


This advert closes on Tuesday 26 Nov 2024

Proud member of the Disability Confident employer scheme

Acorn Homes is a provider of residential care homes for vulnerable children. We currently have multiple homes that have been rated "OUTSTANDING" by Ofsted and are adding more homes to the Acorn family. We are always looking for more enthusiastic and dedicated people to join our team.

So, if you feel you can make a difference to young peoples lives please do not hesitate to apply. You could be a click away from a career what will change your life and the lives of children in need.

ACORN HOMES ARE LOOKING FOR THE RIGHT RESIDENTIAL SUPPORT WORKER TO JOIN OUR HOMES IN CANTERBURY AND SANDWICH. THE SUPPORT WORKER WILL NEED TO ENCOURAGE AND MOTIVATE CHILDREN, YOUNG PEOPLE AND YOUNG ADULTS TO DEVELOP LIFE SKILLS, AND PARTICIPATE IN A RANGE OF LEISURE ACTIVITIES, EDUCATIONAL INTERESTS AND SOCIAL OPPORTUNITIES. WHICH OFFER POSITIVE CHALLENGES WITHIN A SAFE AND STRUCTURED ENVIRONMENT.

Acorn Homes is offering it's Residential Support Workers £30,160 PER ANNUM (£12.50 per hour, including 2 sleep shifts per week, £40 per sleep)

We also wish to further your skills by funding your NVQ level 3 in childcare.

PURPOSE OF THE ROLE OF A RESIDENTIAL SUPPORT WORKER:

A Residential Support Worker will deliver high standards of care, protection and support to the children and young people facilitating their physical, psychological, emotional and recreational development in line with the individual care plans.

ABILITIES REQUIRED FOR THE ROLE OF A RESIDENTIAL SUPPORT WORKER INCLUDE BUT ARE NOT LIMITED TO:

o The ability to organise, plan and take responsibility.
o The ability to communicate clearly and effectively, both with colleagues and children, verbally and in writing.
o The ability to motivate, aid and guide children in their self-development.
o The ability to set appropriate examples for children at all times.
o The ability to listen and respond responsibly with sensitivity.
o The ability to manage children who display disruptive or challenging behaviour and to guide/direct staff in managing that behaviour.
o Ability to understand and implement Quality Standards.
o Ability to react calmly in stressful situations.
o Ability to maintain administrative records as required by the organisation.


Benefits & Rewards we offer our Residential Support Workers:

o Various Contracted hour shifts available
o Flexible working, to promote work life balance
o Maternity and Paternity packages
o Staff Loyalty Scheme, including extra annual leave days
o Staff Loyalty Scheme, including monetary awards each year
o £40 paid per sleep
o Refer a friend Reward scheme earn up to £2000 per referral depending on experience
o Birthday gift worth £40 from the company each year
o Blue Light Card, offering a range of discounts and rewards
o 28 Days holiday inclusive of bank holidays
o Discretionary Travel Cost Scheme
o NVQ Level 3 in childcare paid for by the company
o Plus £250 or £100 gift card for NVQ completion
o Pension Scheme
o Employee Assistance Program
o Full induction programme
o Ongoing training and development, opportunities to progress within an expanding company and be part of an effective and supportive team


ESSENTIAL REQUIREMENTS FOR THE ROLE OF A RESIDENTIAL SUPPORT WORKER:

o Hold or be willing to achieve a Diploma Level 3 in Health and Social Care with Children and Young People.
o Be prepared to work early, late and night shifts (including sleepovers) on a rota basis.
o Be over the age of 21 (Employer has claimed an exemption under the Equality Act 2010


DESIRABLE REQUIREMENTS FOR THE ROLE OF A RESIDENTIAL SUPPORT WORKER:

o Two years experience working in a Children's Home.
o Full UK driving license


You will be joining a family owned company whos owner is a patron of the NSPCC. Acorn has an enviable reputation with local authorities for delivering good outcomes for young people and demonstrating resilience. Acorn currently operate ten registered homes all rated Good or Outstanding and you would become a successful part of the team within the home with full support from an active and engaged Deputy and Manager, head office and senior management team.

WE LOOK FORWARD TO HEARING FROM YOU

Acorn Group are committed to ensuring the safety of our young people is upheld at all times, therefore all positions require an enhanced disclosure and satisfactory references. As an employee of Acorn Group it will be expected that you demonstrate the same commitment, by following our policies and procedures, as well as attending all mandatory training.

Support Worker

Postcode: CT2
Up to: £12.52

Contract type: Full Time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Please note, that we are currently unable to offer sponsorship for Band 2 Healthcare Assistant/Support Worker roles as they do not meet the UK Visas and Immigration criteria.

We are looking for enthusiastic, motivated and flexible Healthcare Assistant to join our established team of nursing staff based at St martins Hospital.

The role involves providing care and support to in-patients currently experiencing acute mental health difficulties requiring an inpatient admission

Commitment to meeting the needs of people with mental health problems and valuing their rights is a pre-requisite.

You will be required to adopt a flexible working pattern and be committed to self development and training. There will be the prospect of undertaking an NVQ and Health Care Worker Certificate.

Consistently delivering a patient focused service, which promotes optimum independence.

Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.

Offering appropriate support and advice to patients and their carers.

Enabling patients to maintain and improve their independence by promoting involvement in therapeutic activity.

Giving physical health care and physical health checks as required or instructed documenting the physical health checks on the early warning scoring system (NEWS2), chart and reporting changes to the nurse/healthcare professional in charge.

Undertaking day to day tasks as allocated by Nurse/healthcare professional in Charge

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

If you are energetic, motivated to try innovative ways of working within in a multi-disciplinary team and have clinical skills that encompass urgent mental health and home treatment interventions then please consider applying.

The North East Kent Home Treatment Team is looking for a Registered Mental Health Nurse to join their team.

The community mental health nurse will carry a defined caseload of patients who have memory impairment and/or functional mental ill health.

The community mental health nurse is a key member of the multidisciplinary team and will have a continuing responsibility to assess, plan, deliver and evaluate care, communicate findings, influence change and promote health and best practice, patient safety and experience.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

To help manage a defined caseload of people who have functional and organic mental illness under supervision.

Carry out comprehensive holistic assessments which take account of relevant mental, physical, social, cultural, psychological, spiritual and environmental factors, in partnership with the patient and others through interaction, observation and measurement.

Work collaboratively with other disciplines, patients and their carers to agree a holistic person centred care plan that addresses the needs identified through assessment.

To deliver and evaluate safe, competent, person-centred care in partnership with the service user and their carers to support recovery.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Monday 18 Nov 2024

Proud member of the Disability Confident employer scheme

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


To work as a member of the Crisis Resolution Home Treatment Team, working within the home treatment function delivering support to patients and their families using evidence based, profession specific and general mental health knowledge providing client centred, recovery orientated
principles and practice for individuals, families and carers referred to the Service. You will also work within the Rapid response function undertaking assessments 24/7 received from Urgent Mental Health Helpline as well as undertaking gatekeeping assessments. To work in accordance with Trust
and Crisis Resolution Home Treatment Team Policies and Procedures and the Care Programme Approach. To provide an alternative to inpatient admission treating patients in their home environment who are presenting in a crisis with significant distress.

• To work collaboratively with MDT members to contribute to a flexible and effective interdisciplinary team approach to clinical care.
• Communicate face to face with clients on a daily basis, some of which display challenging behaviour.
• To effectively establish a therapeutic relationship with service users and their relatives/carers.
• To assess capacity and obtain informed consent from service users and work within a legal framework with those clients who lack capacity to consent to treatment.
• In conjunction with colleagues to undertake, record, review and work within individual risk assessment and management plans in line with service and Trust policy.
• To provide mental health assessment of clients with acute mental health needs, clearly assessing and managing risks.
• To lead joint reviews for patients with complex needs to plan transfer of care.
• To ensure service users are involved in the planning and prioritisation of their care plans wherever possible.
• To adapt practice to meet individual service users’ circumstances, including regard for cultural and linguistic differences.
• To work collaboratively with service users, staff, and relatives to identify goals and determine and deliver an appropriate intervention plan which aims to maximise engagement and performance whilst balancing risk, and promoting choice and independence.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,700 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Monday 18 Nov 2024

Proud member of the Disability Confident employer scheme

Clinical 1. Coordinate the care for a defined group of patients assessed by a registered practitioner as having care needs suitable for supported self-management 2. Coordinate any necessary assessments, investigations and appointments to: a) Coordinate the monitoring process and facilitate feedback of results for non-complex cases b) Coordinate the timely escalation of processes / the pathway for those with complex results from remote surveillance and monitoring investigations 3. Be able to refer and sign post to the clinical team as appropriate for complex decisions 4. Provide basic telephone advice where appropriate and sign post to other sources of support 5. Support and advise people in accessing appropriate information, by sign-posting to a variety of resources. Promote and educate towards a self-management approach, where appropriate. 6. Deliver patient-centred, self-management support and education as necessary, to non-complex patients 7. Document and monitor all aspects of input, care coordination and service delivery, supporting data collection for audit 8. Contribute to Holistic Needs Assessments and development of an individual Care Plan in line with practitioner guidance, protocols and procedures 9. Implement, monitor and review the Care Plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate 10. Organise and prioritise the designated workload in relation to identified needs 11. Evaluate outcomes of care delivery with the registered practitioner 12. Coordinate and support, with a team approach, the Skin PTL patients 13. Coordinate handover with other teams, to facilitate safe and effective transition of care between services in order to provide seamless support for people 14. Support the role of the registered practitioner/clinical team to ensure high quality patient centred care delivered 15. Communicate and work collaboratively with all healthcare professionals both in the Hospital and Primary Care setting, including support agencies 16. Communicate directly with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity 17. Support the planning, delivery and evaluation of a variety of self-management initiatives in collaboration with the relevant clinical teams and wider stakeholders. This may include participation in assessments, clinical workshops or health and well-being education-based events 18. Carry out general administration duties as required by the role 19. Act as an advocate and facilitator to resolve issues that may be perceived as barriers to care 20. Support and contribute to audit processes, governance, research and service development as deemed appropriate Administrative 1. Provide administrative support to the Skin Cancer Service 2. Ensure Holistic Needs Assessments are entered onto the relevant IT system and patient Care Plans are created and given to the patient 3. Support the implementation of Stratified Pathways for invasive skin cancer patients and once implemented, maintain data input for navigating patients on this pathway 4. Provide support to the skin Clinical nursing for gathering of audit data and patient experience feedback 5. Collaborate and work closely with local providers of care and resources, including information resources; signposting and referring patients, as and when necessary, to relevant support services 6. Evaluate the range of channels used to provide information/ resources and review with all stakeholders, the need for further developments 7. Be responsible for ordering any relevant supplies and equipment 8. Input/record accurate data to enable reports to be produced on the outcomes of self-management interventions and resources Professional 1. Communicate effectively with relevant MDTs and clinical teams to ensure that all appropriate cancer patients are identified for co-ordinated support, as assessed by health professionals 2. To work within agreed policies of East Kent Hospitals University NHS Foundation Trust 3. Work wtih the Trust wide Skin Cancer team in gaining patient experience feedback, communicating effectively with patients /care givers to aim to develop the service. 4. To be accountable for his/her practice and takes every reasonable opportunity to sustain and improve his/her knowledge and professional competence to include mandatory training as specified by East Kent Hospitals University NHS Foundation Trust 5. To be responsible for maintaining a personal portfolio to demonstrate professional development and training 6. To actively participate in any regional specialist meetings/groups to facilitate collaborative developments relevant to the role Education and Development 1. Contribute to clinical/IT teams reviews of implementation issues of the remote surveillance systems and support and contribute to solution identification and resolution 2. To be confident with use of IT software to support patients in using this to access Holistic Needs Assessments and stratified pathways 3. Demonstrate an awareness of limits of practice and seek appropriate support and guidance 4. Identify personal education needs and skills development with registered practitioner 5. Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression

An opportunity has arisen to become part of a dynamic trustwide specialist team. This will involve the care of Skin patients on the cancer pathway, in addition to supporting them living with and beyond a cancer diagnosis. The post holder will be an integral part of the nurse specialist team and compliance team, aiming to enhance patient experience through service delivery and development.





Under the guidance and supervision of a registered practitioner, the post holder will support the care of Skin patients and their family, during their cancer journey through diagnosis, treatment and follow-up, into living with and beyond cancer.

This role involves provision of emotional and informational support, demonstrating respect of patients’ diverse cultural backgrounds, whilst ensuring their privacy and dignity is maintained. This will involve telephone support of patients and their relatives/carers.

The role will involve supporting the Skin clinical nurse specialist team and the cancer compliance team.

The postholder will be required to provide administrative support and record-keeping, navigating and coordinating pathways, clinic maintenance and audit of nurse-led clinics, and ensuring clinic letters, prescriptions and appointments are relayed to patients in a timely and efficient manner.

The role will require liaison and effective communication with all members of the multi-disciplinary team, patients and carers to provide co-ordinated high-quality patient-centred care.

The post holder will play a key role in supporting the specialist nursing team to include providing evidence-based information and sign-posting to appropriate resources and completing of Holistic Needs Assessments.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.

We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.



Clinical

1. Coordinate the care for a defined group of patients assessed by a registered practitioner as having care needs suitable for supported self-management

2. Coordinate any necessary assessments, investigations and appointments to:

a) Coordinate the monitoring process and facilitate feedback of results for non-complex cases

b) Coordinate the timely escalation of processes / the pathway for those with complex results from remote surveillance and monitoring investigations



3. Be able to refer and sign post to the clinical team as appropriate for complex decisions

4. Provide basic telephone advice where appropriate and sign post to other sources of support

5. Support and advise people in accessing appropriate information, by sign-posting to a variety of resources. Promote and educate towards a self-management approach, where appropriate.

6. Deliver patient-centred, self-management support and education as necessary, to non-complex patients

7. Document and monitor all aspects of input, care coordination and service delivery, supporting data collection for audit

8. Contribute to Holistic Needs Assessments and development of an individual Care Plan in line with practitioner guidance, protocols and procedures

9. Implement, monitor and review the Care Plan with the patient and carer, in line with standard operating procedures and protocols and modify as appropriate

10. Organise and prioritise the designated workload in relation to identified needs

11. Evaluate outcomes of care delivery with the registered practitioner

12. Coordinate and support, with a team approach, the Skin PTL patients

13. Coordinate handover with other teams, to facilitate safe and effective transition of care between services in order to provide seamless support for people

14. Support the role of the registered practitioner/clinical team to ensure high quality patient centred care delivered

15. Communicate and work collaboratively with all healthcare professionals both in the Hospital and Primary Care setting, including support agencies

16. Communicate directly with patients and carers demonstrating empathy, understanding, diplomacy, honesty and integrity

17. Support the planning, delivery and evaluation of a variety of self-management initiatives in collaboration with the relevant clinical teams and wider stakeholders. This may include participation in assessments, clinical workshops or health and well-being education-based events

18. Carry out general administration duties as required by the role

19. Act as an advocate and facilitator to resolve issues that may be perceived as barriers to care

20. Support and contribute to audit processes, governance, research and service development as deemed appropriate

Administrative

1. Provide administrative support to the Skin Cancer Service

2. Ensure Holistic Needs Assessments are entered onto the relevant IT system and patient Care Plans are created and given to the patient

3. Support the implementation of Stratified Pathways for invasive skin cancer patients and once implemented, maintain data input for navigating patients on this pathway

4. Provide support to the skin Clinical nursing for gathering of audit data and patient experience feedback

5. Collaborate and work closely with local providers of care and resources, including information resources; signposting and referring patients, as and when necessary, to relevant support services

6. Evaluate the range of channels used to provide information/ resources and review with all stakeholders, the need for further developments

7. Be responsible for ordering any relevant supplies and equipment

8. Input/record accurate data to enable reports to be produced on the outcomes of self-management interventions and resources

Professional

1. Communicate effectively with relevant MDT’s and clinical teams to ensure that all appropriate cancer patients are identified for co-ordinated support, as assessed by health professionals

2. To work within agreed policies of East Kent Hospitals University NHS Foundation Trust

3. Work wtih the Trust wide Skin Cancer team in gaining patient experience feedback, communicating effectively with patients /care givers to aim to develop the service.

4. To be accountable for his/her practice and takes every reasonable opportunity to sustain and improve his/her knowledge and professional competence to include mandatory training as specified by East Kent Hospitals University NHS Foundation Trust

5. To be responsible for maintaining a personal portfolio to demonstrate professional development and training

6. To actively participate in any regional specialist meetings/groups to facilitate collaborative developments relevant to the role

Education and Development

1. Contribute to clinical/IT teams reviews of implementation issues of the remote surveillance systems and support and contribute to solution identification and resolution

2. To be confident with use of IT software to support patients in using this to access Holistic Needs Assessments and stratified pathways

3. Demonstrate an awareness of limits of practice and seek appropriate support and guidance

4. Identify personal education needs and skills development with registered practitioner

5. Demonstrate self-directed learning, actively seeking role development opportunities to enhance practice, knowledge and role progression




This advert closes on Friday 15 Nov 2024