Total 33 Others level Customer Service job vacancies in BT1 4GF

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £24,000
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

Home Support Worker - 9 Months Fixed Term Contract

Do you have a passion for caring? Would you like to become part of our Hanover Care at Home services where you will have the opportunity to make a difference to people's lives. If you do, we would love to hear from you!

Our Care at Home services are Development based and provide enhanced provision to support adults with varying needs including physically disabled, learning disabilities, older adults and vulnerable adults in their own home to live as independently as the are able with a responsive service adapting to their care needs in line with care and support plans.

What We Are Offering

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we'll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
  
• Overtime rates available after 35 hours.
  
• Full time & part time hours available
  
• SVQ 3
  
• Access to our Hanover Perks platform with 24/7 GP access including fuel card discount and high street voucher discounts.
  
• Cash Health Plan
  
• Inhouse Training Programs
  
• Continuing Professional Development (CPD)
  
• Free Employee Health & Wellbeing Counselling Services
  
• Family friendly policies
  
• Cycle to Work Scheme
  
• Tech Scheme
  

  About You

  Essential

  • A genuine passion for helping people.
    
  • Able to demonstrate Hanover Scotland values in Inclusion, accountability, respect, collaboration.
    
  • Ability work flexibly and travel between developments within the area.
    
  • Ability to relate empathetically to people and recognise their right to choose and independence.
    
  • Willing to work towards an SVQ and registration with SSSC.
    
  • Ability to work flexibly and as a lone worker on site, covering a 24-hour shift pattern.
    
  • Able to use Microsoft or equivalent applications competently.
    

    Desirable

    • 1 year experience in care or housing setting.
      
    • SVQ level 2 or above and be willing to work towards an SVQ 3.
      
    • Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
      

      We care about one another whilst taking pride in the service we offer. You will be working in a organisation with a strong identity and with the guidance and support of experience Managers you will be able to develop in your career.

      Main Responsibilities

      This Permanent Home Support Worker - Chandlers Court, Elgin role involves working on a rota covering various shifts over 3 shift patterns. This rota is a rolling rota to support a work life balance. You will be working as part of a team to ensure that services are delivered flexibly, innovatively and in a dignified, safe and stimulating way. Promoting independence and encouraging customers to exercise choice.

      • Home Support Workers are responsible for providing personal care and housing support in line with care plans agreed by the customer.
        
      • Assistance with personal mobility support, support with daily personal tasks and general housekeeping.
        
      • Medication administration from level 1-4.
        
      • Providing all aspects of care at home, on site, in accordance to Scottish Government guidelines.
        

        We are most proud of our people at Hanover. We care about one another whilst taking pride in the service we offer. You will be working in an organisation with a strong identity and with the guidance and support of experience Manager's you will be able to develop in your career.

        Hanover is an equal opportunity and disability confident employer. Hanover (Scotland) Housing Association Ltd. Scottish Charity no: SC 014738

        Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. We proudly provide and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life.

Brook Street (UK) Ltd are recruiting a Helpdesk Operator for our leading Public Sector client Education Authority Northern Ireland, Belfast.

As a temporary-full time Helpdesk Operator you will provide administrative and secretarial support within the Maintenance department and carry out the functions of the Maintenance Help Desk.

MAIN DUTIES AND RESPONSIBILITIES INCLUDE

• You will act as initial contact between the Maintenance Manager/Senior Maintenance Officer and the clients of the Education Authority, including principals, Education Authority members, and officers from other Education Authority's, the Department of Education and other educational agencies and the general public.
• You will deal with incoming and outgoing correspondence of a general nature, including drafting responses and/or forwarding to the appropriate officer
• You will prepare and collate all relevant material for the maintenance department.
• You will word process letters, memos, reports and other documents, including those of a confidential nature.
• You will maintain databases, spreadsheets and other documents.
• You will prepare materials for the maintenance manager using appropriate software packages.
• You will respond to all Helpdesk calls / emails / faxes received, ensuring that all communications are logged and actioned appropriately.
• You will operate Helpdesk software, monitoring customer use and software performance and informing Maintenance of actions required.
• You will maintain a professional Helpdesk service at all times, keeping customers informed of the progress of issues logged on the Helpdesk.
• To complete the daily printing of all works orders.

YOU WILL BENEFIT FROM:

• Full training and induction
• Work with a leading Public Sector Organisation that promotes diversity and inclusiveness
• Contribute positively to Education Authority NI's values and mission statement
• The opportunity (however not guaranteed) to apply for internal roles
• Accrue holiday hours as you work
• Brook Street (UK) Ltd back-office support and mentoring
• Ability to work across school admissions teams in all admissions regions across NI.
• No weekend work (Shift pattern Mon-Fri 9am-5pm)

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

The rate of pay is £12.52 per hour, the hours of work are 0900-1700 Monday to Friday.

If you would like to apply for this role, please email your CV via the `Apply` link.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Your new company

We are looking to recruiting personable, flexible and motivated tenancy support workers to support our qualified staff with the delivery of care to our residents. You will be involved in the personal care and meeting the psychological needs of a diverse group of service users with varying degrees of mental and physical issues. You will be caring and attentive with the skills to build strong and trusting relationships with people. It is also important that you work well in a team as you will work alongside qualified nurses and staff from other professions.

Your new role

Working closely with the residents to manage their needs. This will involve liaising with other agencies to help the people you support keep their place within the property through supporting their finances and promoting their independence. You will be completing activities to promote and build self-esteem. Typical shifts will be 9am - 5pm, Monday - Friday, with occasional Saturday mornings.

What you'll need to succeed

You will need at least 6 months experience in a social care role within the last 2 years, desirable experience in the mental health field, dealing with drug and alcohol abuse, helping people with housing and their benefits.

What you'll get in return

• Weekly pay
• An internal payroll system with no umbrella companies and hidden costs/additional charges
• A friendly, supportive office team is available 24/7 with our on-call system.
• Career progression
• Referral bonuses
• Free training
• Free DBS
• Flexible working
• Holiday pay

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Sodexo believes Government agencies should be places that create an environment of respect. They should be well run and efficient, encouraging productivity. They should support employee wellness and help build communities.

We are looking for a dynamic and enthusiastic Helpdesk Operatorbased inBelfast,who will work inpartnership with a high-profile blue light service organisation to provide excellent customer service to customers and suppliers on the property help desk.

Working under the guidance of the Helpdesk Team Leader you will provide support regardingmaintenance/cleaning across buildings on the client’s site and be responsible for the following

• Respond promptly to incoming calls and emails in line with the client’s service level agreements.
• Stakeholder Management
• Relay information to maintenance teams and monitor planned and reactive maintenance performance, identify areas for improvement, and take remedial action for timely task completion.

You will ideally have strong customer service experience and ideally some experience in facilities management. You will be IT literate, have good knowledge of Microsoft Office applications (Word, Excel, PowerPoint), be proactive, work independently as well as in a team and be able to meet deadlines in a target-driven environment.

This is a full-time dayshift only role working Monday to Friday.

For full details please refer to the Job description.

Package Description

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Full training provided
• Health and wellbeing incentives
• Reward and Recognition schemes 
• Flexible working considered
• Volunteering days 
• Cycle to work scheme
• Life Assurance 
• Free parking onsite

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

All offers are subject to full security clearance checks

Ready to be part of something greater? Apply today!

Registered Service Manager - up to £32,000

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Coventry. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager / Registered Branch Manager should have previous experience as a CQC registered manager / in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Support Worker

Town Coventry - Pay rate starts at £11.45ph

Typical Shifts :Mon-Sun 7.30am-3pm and 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service Parkgate Rd in Coventry is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local community going Bowling day trips out and shopping or doing arts and crafts

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should,be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

We are currently recruiting for an AO for our client based in Belfast . The successful candidates will be required to start once the vetting paperwork and ANI completed.

Start date: ASAP

Rate of pay: £12.59

Duration: 51 weeks

Hours of work: Full time 37 Hours per week

The contracted hours are 8am - 8pm Monday - Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 - 5.00 Monday to Friday.

No holidays can be accommodated in the first 12 weeks of employment due to the training for this role.

Key Responsibilities:

• UCFS Case Management duties, processing and maintaining UC claims in a digital environment and telephony duties.

• Training will be provided between 21.10.24 - 16.12.24 full attendance is important in order to successfully pass training.

• Sickness / Absence - Due to the nature of the training, full attendance is important during the training period, non compliance may lead to your assignment being ended early.

• Emergency leave will be considered on a case-by-case basis.

• The successful candidate will be office based for the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance.

• must have:

• five GCSE/GCE passes (at A, B or C) with Maths and English, plus 2 A Levels or
• Proof will be required at the first stage of registration. Without this we cannot take your application forward.

( Proof of certs required )

• Excellent IT skills, including use of Microsoft Word and Excel.
• Excellent communication skills.
• Proven ability to use your own initiative.

Please send your CV via the link or to

RecCoBelfast

Serve incredible food, enjoy incredible perks!

Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Belfast - BT1 3HX. Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from you!

What you'll do:

• Provide excellent customer service to our corporate colleagues, clients and customers
• Assist in daily food preparation tasks, serving up our mouth watering menus
• Maintain cleanliness and organisation of food service areas, including the dining area and kitchen facilities
• Be a team player, collaborating with kitchen staff to ensure smooth operations
• Follow proper food handling and storage procedures

What you'll bring:

• Previous experience in food service or hospitality is preferred, but not essential
• Strong communication skills
• Attention to detail and a commitment to maintaining cleanliness and hygiene standards
• Ability to work effectively and a willingness to assist in various tasks needed

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo! 

Friendly customers. Vibrant communities. Exciting careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Food Service Assistant

• CTC Security Clearance required for this role
• 5 days over 7
• 30 hours per week
• £12.00 per hour + Sodexo Benefits
• Full training and uniform provided
• Free parking onsite and good local transport links

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Application Support Engineer is responsible for maintaining and supporting hosting platforms and client environments. They are responsible for working with stakeholders, ensuring progress and resolution is communicated throughout incidents. Join our team as an Application Support Engineer!

Capita Technology and Software Solutions (TSS) is seeking an experienced Application Support Engineer for the ENNI Managed Service contract in Northern Ireland. This role is home or office-based within Northern Ireland, with some on-site travel required. You will work within the Education sector, delivering and supporting the applications and user interfaces that are at the forefront of the service we provide to schools, staff, and pupils.

Key skills and experience required:

• Experience with a major scripting language, both in development and support of existing functions
• SQL management and scripting
• SUSE Linux or other Linux/Unix admin skills
• Windows administration
• Skilled in 3rd party supplier and application management
• Eligibility for security clearance
• Current driving license

Desirable skills and experience:

• Knowledge of Azure, Office 365, and Google Workspace, with evidence of cloud certifications
• Experience with Microfocus Identity and Authorization Management products
• Experience with Dynatrace SaaS
• Data lake/data warehousing expertise
• Staff mentoring and guidance

About Capita Technology and Software Solutions:

TSS is right at the heart of Capita, as we work to create a technology-led organisation. You'll be part of a Capita-wide network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines, sectors and countries. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Join our team and help us deliver exceptional service to the schools, staff, and pupils of Northern Ireland. Apply now!

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme

Registered Service Manager - up to £33,000

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Coventry. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager / Registered Branch Manager should have previous experience as a CQC registered manager / in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals at work
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Receptionist, you will:

• Be yourself!
• Be passionate to make a difference and eager to bring new ideas to the table
• Be courteous to guests and colleagues at all times
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
• Have top-notch organisational skills
• Be dependable, and a reassuring influence for guests

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!

Proud member of the Disability Confident employer scheme

Registered Service Manager - £30,000

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Coventry. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager / Registered Branch Manager should have previous experience as a CQC registered manager / in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

The Recruitment Co are currently working with a large Public Sector body who are recruiting for a Management Support Assistant.

Main purpose of job

To be responsible to the appropriate senior officer for the provision of business and administrative support including word processing, typing, filing and arranging appointments within the unit. The post holder will also assist in providing support and operational cover for other functions. To carry out all tasks within agreed time and quality targets.

Summary of responsibilities and personal duties

• To provide administrative and secretarial support for the Chief Executive and Chief Executive's Support Unit as required.
• To supervise and manage the performance of any assigned staff to actively ensure their development in line with corporate procedures.
• To deal with incoming and outgoing calls for the Chief Executive and Chief Executive's Support Unit.
• To process confidential incoming mail, internal and external, and distribute and copy on a daily basis.
• To prepare minutes and agendas for meetings and service them as required.
• To type confidential letters and reports (including committee reports) as directed from hand written notes or digital dictation.
• To organise meetings as required including hospitality for meetings, room bookings, lunches and refreshments as required.
• To maintain and develop any filing systems in operation as directed.

Essential criteria Experience
Applicants must, as at the closing date for receipt of application forms, be able to demonstrate on the application form, by providing personal and specific examples, one year's relevant experience in each of the following areas:
(a) carrying out administrative duties which may include diary management including organising appointments and meetings;
(b) liaising with senior management and professional officers; and
(c) servicing meetings including taking minutes and organising agendas.

Special skills and attributes
Applicants must be able to demonstrate evidence of the following competencies which
may be tested at interview:

• Communication skills
• Information technology skills
• Work planning and decision making skills
• Team working and leadership skills
• Customer care skills
• Political sensitivity

To discuss this role in more detail please contact