Total 1,040 research nurse job vacancies in Customer Service category in Malaysia

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

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Overview of role

At Procter & Gamble (P&G), our Research & Development (R&D) division is where business, innovation, and technology converge to create a competitive edge. Since our founding in 1837, innovation has been the cornerstone of our success. From pioneering fluoride toothpaste to the first heated razor, R&D enables us to enhance lives in meaningful ways—today and for future generations. Our diverse R&D professionals are business leaders who leverage technical expertise to deliver groundbreaking product innovations for our 65 trusted brands.

We are looking for a Senior Scientist in Products Research to join our Skin Care team. We seek candidates with strong critical thinking skills who thrive on leading projects while mentoring and developing others. The successful applicant will spearhead initiatives in one of our “Disrupt Tomorrow” categories, focusing on identifying and addressing consumer and technical challenges with significant potential for growth in the Skin Care Category.

Your team

Located at the P&G Singapore Innovation Center, you will be part of the Skin Care organization. You will have the opportunity to work in multi-functional teams and engage with both internal and external partners.

Key Responsibilities

• Define and execute experimental plans to address complex consumer needs and insights, ensuring a holistic and superior consumer experience.
• Collaborate with cross-functional teams to deliver brand growth strategies through a multi-year innovation master plan, effectively bridging what is needed with what is achievable.
• Leverage global assets to create resource-efficient solutions, optimizing these assets to cater to regional consumer demands.
• Partner closely with the technical community to identify barriers and communicate risks to stakeholders effectively.
• Lead and mentor the Product Research team by clearly defining roles and responsibilities, ensuring full engagement and capability growth to meet both business objectives and individual development goals.

Qualifications

• Bachelor’s or Master’s degree in engineering or a relevant scientific field.
• Minimum of 8 years of experience in Consumer Product Research, with a proven ability to translate consumer insights into technical requirements across various categories.
• Prior experience in Skin Care, particularly in the Asia Pacific, Middle East, and Africa regions, is preferred.
• Demonstrated success in driving large, multi-functional business initiatives within a corporate environment.
• Possesses meticulous and analytical skills, with a strong aptitude for problem-solving.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

As a Primary Care Nurse you will work within a multi-disciplinary team to deliver a nurse led service and prevent hospital admissions. You will undertake medication rounds, dispense controlled medication, attend emergency response situations, assess patients, and undertake reception screening. You will use your skills and knowledge to deliver nurse led clinics to your patient group whilst being supported by a multi-disciplinary team. You will contribute to our nursing strategy and vision to; Provide outstanding evidence based care to our patients, seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them. Deliver non-judgemental care that makes a real difference, as defined throughout our bespoke Health in Justice competency framework. Inspire excellence by forging strong links with our partners and stakeholders and providing a service that people can trust, feel safe within, and feel proud of. Promote best practice, clinical supervision, evidence based care and continuous quality improvement, embedding a culture of shared learning. Share knowledge, skills and expertise to ensure safe care, building strong multi-disciplinary teams and supporting each other to do a great job.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Isle of Wight, a category B male training prison. Located on the Isle of Wight, 8 minutes from St Marys Hospital and 26 minutes away from Cowes Ferry Terminal. In this role you'll be working with a multi-disciplinary team that will support you and help you succeed. The site currently offers a 24-hour service and shift patterns Mon - Fri - 7.30am - 5.30pm Sat - Sun - 8am - 5.30pm- Parkhurst Nights - 6pm - 7.30am IHU long days - 7.30am - 9pm IHU Nights - 8.45am - 7.45pm The shift hours are on a 4 week rolling pattern and you will be expected to work every other weekend and bank holidays. This position is full time, youll receive an annual salary up to £43,534 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunities for a Senior Primary Care Nurse to join our Primary Care team at Heathrow IRC, a Immigration Removal Centre located in West Drayton. Heathrow IRC combines Colnbrook and Harmondsworth removals centres under one management structure making it the largest immigration removal centre in Europe, with a capacity of 965 residents. Hours: This is a permanent 37.5 hours per week, shifts to be covered are: Monday - Sunday - 7am - 7.30pm - Long days Monday - Sunday - 7pm - 7.30am - Nights Salary This position is full time, youll receive an annual salary up to £50,640.00 per annum. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Staff Nurse to join our Primary Care team at HMP Stafford in Stafford Salary: This position is full time, youll receive an annual salary is between £31414 - £38,296 per annum - depending on experience. Hours: Monday - Sunday - 37.5 hours per week, shifts covering: 7am - 7.30pm 7.45am - 5.30pm How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Oakwood, a category C Prison located in Wolverhampton. HMP Oakwood is one of the largest prison in the UK, housing over 1,500 men. The site offers: Free Parking Gym Access Development and Training opportunities Various shift patterns Hours: This role is 37.5 hours per week Monday - Sunday, shift patterns are 7am - 6pm or 7am - 8pm and every other weekend. Salary This position is full time, youll receive an annual salary up to £35,343.00per annum FTE - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Lancaster Farms, a category C Prison located on the outskirts of Lancaster. Hours Healthcare opening hours - Will be 37.5 hours across the below. Monday - Thursday - 0730 - 1930 Friday - 0730 - 1800 BH and Weekends - 0830 - 1730 Salary This position is full time, youll receive an annual salary of (from) £33,232 up to £40,211 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews to be held on 09/12/2024. You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Get instant access to our financial wellbeing benefit Wage stream. Wage stream is a tool for everyday life that lets you get paid your way by letting you track your wages in real-time, stream up to 50% of the money youve already earned, learn easy tips to manage your money better and save your wages straight from your salary. https://fb.watch/hzQjE8HzTN/

Communication & Relationships Skills Provide and receive, sensitive, highly complex or contentious information and barriers to understanding. Facilitate communication, resulting in clear responsibilities within the multi-professional team Communicate highly sensitive condition related information to patients, relatives providing empathy and reassurance To co-ordinate patients journey, act as a key worker. Exchange verbal and written information with patients, staff and carers requiring tact and diplomacy. Under the guidance of the leads you will assist in the assessment of needs, development, implementation and evaluation of programmes of care in line with the Nursing and Midwifery Council (NMC) and reflect the Trusts policies, procedures, standards and guidelines. It is expected that ALL employees of the Trust will take part in the appraisal process each year with the first appraisal taking place within the first 6 months from appointment Knowledge, Training & Experience Current NMC registration Completed the Principles of Breast Care Practice Course at level 6/7or a willingness to undertake complete the Principles of Breast Care Practice Course at level 6/7 Minimum of 2 years post registration experience to preferably include 1 year experience of a leadership position. Evidence of study at degree level in Health/Nursing Related Studies or have a willingness to undertake degree/masters level study. ENB 998/ Mentorship/Assessor module or equivalent or have experience of teaching and assessing With guidance of the leads to assist in change and support new ways of working Leadership and management skills Analytical & Judgemental Skills The post holder will be responsible for the assessment of needs, development, implementation and evaluation of programmes of care in line with the Nursing and Midwifery Council (NMC) and reflect the Trusts policies, procedures standards and guidelines. The post holder will demonstrate the skills for assessing and interpreting specialist acute and other patient conditions, initiating actions as appropriate. Planning & Organisational Skills The post holder will prioritise and plan own specialist workload and organise own time according to their delegated job plan. Contribute to the principles of clinical governance ensuring that quality standards are set and monitored. Ensure that clinical risk management and clinical audit are an integral part of the department function. Required to co-ordinate activities with other professional agencies and support groups. To support the development of Specialist information booklets and leaflets for patient care. Physical Skills Required to have dexterity and accuracy required for relevant tasks and procedures including seroma drainage, complex wound dressings and is able to demonstrate clinical skills to aid the education of others The post holder must have standard keyboard skills, and be able to use presentation, projection/multi media equipment and e-learning resources Responsibility for Patient/Client Care To act in accordance with the NMC Code of Professional Conduct for nurses, midwives and health visitors and to be accountable for own clinical practice and professional actions at all times. Ensure continued and effective registration with the NMC Assesses, develops and implements specialist nursing care programmes, advising patients and relatives on matters relating to their clinical condition To promote patient health, and to assist in education strategies for healthy lifestyles and to sign post patients to specialist help Ensure the care provided reflects the requirements of the CQC, Proud to care and other Nursing initiatives. Responsibility for Policy/Service Development Implements policies and procedures, and proposes changes to practices for own area, contributing to the development of specialist protocols. Assist in the delivery of education to support staff in the adoption of new policies and procedures. Support the development and implementation of local Standard operating procedures, patient information and policies Responsibility for Financial and Physical Resources Demonstrate safe working practices in the use of equipment in the clinical areas, and support Sisters/Charge Nurses to maintain equipment training records for all staff. Responsibility for Human Resources Working with the Leads, provide leadership to the clinical team and identify innovation in clinical practice Provides clinical supervision to other staff and students Contributes to the training of other staff on the specific clinical condition Contribute to the formal induction and preceptorship of all new staff. and the education of learners, students and clinical support workers Responsibility for Information Resources To maintain adequate and accurate records of all educational sessionsand records for personal use. To collect statistical information and reports as requested for the Trust. Updates and maintains patient records. Responsibility for Research and Development Working in conjunction with the Breast Care team the post holder will be required to use, and disseminate current research findings to professional colleagues through the education process. To collaborate with other members of the service to develop clinical audit to measure outcomes related to education and practice Support patinys in research or clinical trials as required Participate as an individual in surveys and audits as necessary to own work. Freedom to Act Accountable for own professional actions; not directly supervised. Physical Effort The post requires a combination of physical effort including sitting, standing, walking and occasional moderate effort for several short periods Mental Effort The post requires frequent regular levels of concentration within an often unpredictable work pattern and environment. Concentration on patient assessments / procedures Emotional Effort The post holder will deal frequently with distressed patients, relatives and carers and occasionally with distressed members of staff Working Conditions The post holder will work flexibly across both sites to fulfill service requirements The post holder will have exposure to bodily fluids. Personal/Professional Development To take every reasonable opportunity to maintain and improve your professional knowledge and competence to enable you to use research/evidence based practice. To participate in personal objective setting and review, including the creation of a personal development plan and the Trusts appraisal process. Equality and Diversity UHNM is committed to the implementation of the Equality, Diversity and Inclusion Policy Which ensures equal opportunities for all. UHNM is also committed to embracing diversity and eliminating discrimination in both its role as an employer and as a provider of services. It aims to create a culture that respects and values each others differences, promotes dignity, equality and diversity and encourages individuals to develop and maximise their potential. All staff are required to observe this policy in their behaviour to other workers and patients/service users Infection Prevention Infection Prevention is the obligation of every employee both clinical and non-clinical at the University Hospitals North Midlands NHS Trust. Driving down healthcare associated infection is everyones responsibility and all staff are required to adhere to the Trusts Infection Prevention policy All staff employed by the UHNM Trust have the following responsibilities: Trust Dress Code Trust approved uniform/dress code must be adhered to When in clinical areas all staff must be bare below the elbow, without wrist watches, stoned rings, wrist jewellery, false nails, nail polish or plaster casts No personal bags to be worn during clinical duties Hand Hygiene Decontaminate your hands as the per The five moments of hand hygiene Own Practice Lead by example Encourage and praise good practice Be prepared to accept advice about your own practice Trust Policies Ensure that you know and strictly follow relevant Infection Prevention policies for your role and apply standard precautions at all times, which is available in the Infection Prevention Manual on the UHNM intranet

+ MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Brinsford, a Prison and YOI for men located in Wolverhampton Along with a great team and learning and development opportunities, HMP Brinsford offers - Free parking Gym Access Monthly breakfast/brunch club Wellbeing support ( and cupboard!) Hours The site currently offers shift patterns throughout the week -12 hour shifts covering 3/4 days a week. Nights maybe required. Part time considered. Salary This position is full time, youll receive an annual salary up to £40,211 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

As a Primary Care Nurse you will work within a multi-disciplinary team to deliver a nurse led service and prevent hospital admissions. You will undertake medication rounds, dispense controlled medication, attend emergency response situations, assess patients, and undertake reception screening. You will use your skills and knowledge to deliver nurse led clinics to your patient group whilst being supported by a multi-disciplinary team. You will contribute to our nursing strategy and vision to; Provide outstanding evidence based care to our patients, seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them. Deliver non-judgemental care that makes a real difference, as defined throughout our bespoke Health in Justice competency framework. Inspire excellence by forging strong links with our partners and stakeholders and providing a service that people can trust, feel safe within, and feel proud of. Promote best practice, clinical supervision, evidence based care and continuous quality improvement, embedding a culture of shared learning. Share knowledge, skills and expertise to ensure safe care, building strong multi-disciplinary teams and supporting each other to do a great job.

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for an Primary Care Nurse to join our Primary Care team at HMP YOI Moorland, a category C Mens Prison and Young Offenders Institution located in Hatfield, Doncaster, South Yorkshire. In this role you'll be working with a multi-disciplinary team that will support you and help you succeed. Hours The site currently offers a 24-hour service and shift patterns Days: 07:30 19:30 Nights: 19:30 07:30 This position is full time, youll receive an annual salary up to £ 40,211 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK on a permanent basis and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

As a Senior Nurse you will lead a multi-disciplinary team to deliver a nurse led service and prevent hospital admissions. You will undertake medication rounds, dispense controlled medication, attend emergency response situations, assess patients, and undertake reception screening. You will contribute to our nursing strategy and vision to; Provide outstanding evidence based care to our patients, seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them. Deliver non-judgemental care that makes a real difference, as defined throughout our bespoke Health in Justice competency framework. Inspire excellence by forging strong links with our partners and stakeholders and providing a service that people can trust, feel safe within, and feel proud of. Promote best practice, clinical supervision, evidence based care and continuous quality improvement, embedding a culture of shared learning. Share knowledge, skills and expertise to ensure safe care, building strong multi-disciplinary teams and supporting each other to do a great job.

The Ambulatory Care Service Line is recruiting for a full time RN for Firm 2 located in Newington. A Primary Care RN position is an exciting opportunity to work with the Primary Care Providers and other members of the healthcare team in delivering primary care for patients enrolled in this clinic. The nurse will participate in patient education, preventive health interventions, management of acute and chronic disease states, telephone advice program, performance improvement activities, and case management. Documentation, data entry, data analysis and using data to manage outcomes are key elements of this assignment. The nurse will play an integral role in working with the clinic staff to develop processes that improve access to the clinic and clinical outcomes for the primary care patient population.

Duties include but are not limited to:

• Provides initial and ongoing assessment of patients to identify needs issues, care goals and appropriate resources necessary for case management.
• Provides leadership in application of the nursing process and identifies resources and critical factors for achieving desired outcomes for discharge, post hospitalization recovery and health maintenance/ improvement.
• Functions as a systems coordinator for the plan of care; monitors progress through the expected treatment courses and intervenes as appropriate to facilitate achieving patient outcomes within anticipated time frames.
• Accountable for utilizing critical thinking skills and sound judgment to ensure positive outcomes, maximizing third-party collections and delivering quality patient care performance improvement activities
• Demonstrates knowledge of discharge planning and understands the level of care to match the veterans/patient needs with the most appropriate level of service.
• Demonstrates critical thinking skills in identifying, analyzing and resolving patient care problems. Initiates and implements an interdisciplinary plan of care based on assessments. Ongoing assessments of patient condition and response to intervention.
• Provides leadership in establishing goals, evaluating plan of care and initiates referrals to other disciplines and services as appropriate.

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Full Time; 8:00am - 4:30 pm
Telework: Ad-hoc
Virtual: This is not a virtual position.
Financial Disclosure Report: Not required

Notifications:

• This position is an AFGE Bargaining Unit position.
• Selectee may be required to work at any VA Connecticut Healthcare System campus, as needed.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Excepted Service.
• The salary is based on the grade and step approved for the selected candidate.

Starting at $83,335 Per Year (VN 00)