Total 22 infrastructure engineer job vacancies in Customer Service category in D27 Yishun, Sembawang

Responsibilities:

• Coordination, planning and execution of routine Maintenance and Operation job for Water/Waste Water treatment equipment & system
• Carry out plant performance monitoring, water quality checking, data trending and submit the analysis report to system owner.
• Water system trouble shooting and emergency response.
• Provide system improvement and modification solutions to customer along with engineering team.
• Good altitude and communication with clients to meet the client and system requirement.
• Good teamwork with multi-disciplinary engineering knowledge.
• Job coverage is the whole Asia Pacific region.

Qualifications

• Qualifications with Diploma or Degree in Mechanical or Chemical engineering
• Minimum 3 years working experience with Water & Wastewater treatment System.
• Hands on experience with RO membrane replacement, RO & EDI CIP Cleaning, MMF, ACF and Softener Media Replacement.

CANDIDATE SPECIFICATION: FUNCTIONAL/TECHNICAL COMPETENCES:

(a) Technical qualification in electrical engineering, or a sound engineering background.

(b) Experience post apprenticeship in a practical engineering environment, preferably in a field based role.

(c) Proficient Microsoft Office user i.e. Outlook, Word, Excel.

(d) The holder will be required to attend training courses to attain Safety Passport, Confined Space and First Aid Competence. There will also be a requirement to carry out customer inductions and medicals.

(e) Able and willing to meet an extensive travel commitment. A full clean driving licence is required.

CORE COMPETENCES:

Primary:

(a) Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels. Able to work independently, be self-reliant, socially confident and be able to work as part of a team.

(b) Achieving Personal Work Goals and Objectives – Self-motivated; accepts responsibility and tackles demanding goals with enthusiasm; works hard and puts in additional hours when necessary.

(c) Applying Expertise and Technology – Applies specialist and detailed technical expertise, uses technology to achieve work objectives; develops job knowledge and expertise.

(d) Writing and Reporting – Produces accurate, grammatically correct, detailed site visit reports. Secondary:

(a) Adhering to Principles and Values – Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities.

(b) Following Instructions and Procedures – Follows procedures and policies, keeps to schedules; arrives punctually for work and meetings; complies with legal obligations and safety requirements of the role.

Job Responsibilities.

To identify faults, repair and test/commission actuators in the field.

(b) To modify/upgrade actuators in the field and at workshop

(c) Carry out inspections/health checks on all manufacturers actuators.

(d) Carry out electrical installation and mechanical installation of actuators and associated retrofit adaption components, pedestals and drive shafts.

(e) Act as a competent person/supervisor when required on individual sites including adherence to all relevant health and safety policies and procedures.

(f) To produce risk assessments and review/amend method statements in line with site requirements and the company HSE Policy.

(g) To occasionally carry out actuator repairs in the Service Workshop.

(h) To occasionally carry out a detailed valve survey collecting mechanical data/dimensions.

(i) Complete in full and submit in a timely manner documentation relevant to the role.

(j) Keep the company vehicle clean undamaged and maintained in good repair in accordance with the maker’s service schedule.

(k) To ensure customer satisfaction through professional and efficient service.

(l) Promote the capabilities of the Service and Site Projects Department and identify business opportunities.

(m) Embrace and apply the company’s continuous improvement philosophy.

(n) To help develop skill levels of other craftsman and apprentices within the business and maintain a positive team spirit.

(o) To ensure all incoming and out going products track and maintain manual stock status

(p) Prepare the Necessary Docuemnts and check list for valve assembly and testing.

(q) provide assistance to sales team to identify the stock and specification.

(r) perform the complete valve test (hydro/functional) in front of cleint/inspectors

Expereince will be added advantage:

1. should have passion in performing multi tasking role.

2. experience in Auto cad/plc/control system integration is added advantage.

3. Required Experience: min 10 to 15 years of experience in the same field (Valve integration/Automation)

4. Worked with any major Actuator brand is preferred.

Benefits:

1. Salary - SGD 6000 to 7500.00 Basic+project Bonus

2. Overseas Travel Allowance

3. OEM Training

Qualification:

1. Min Diploma/Degree in any field.

2. Relevant Experience is major selection factor

Role & Responsibilities:

• To perform monthly maintenance & servicing of Fire Protection System
• Perform equipment installation and attend to equipment breakdown / troubleshooting at customers’ site
• Perform preventive maintenance and repair
• Supervise and manage site work, so-ordinate / meeting with project team
• Prepare maintenance report, breakdown report and other reports as required
• Handle Fire Alarm System (FAS) schedule service and maintenance activities for various facilities

Job Requirements:

• Diploma / Degree in Engineering / Construction or equivalent
• M & E Experience preferred
• At least 2 years of working experience
• Experience in the Construction industry
• Proficient in MS Office and Auto-CAD
• Excellent Communication, Leadership, Interpersonal and Problem-solving
• Ability to multitask, stay organized, work under pressure and manage deadlines
• Ability to work effectively in cross-functional and collaborative teams

JOB DESCRIPTION

Department: Quality Assurance

Report to: Senior Engineer

Functional Relationships with:

Relationship with Production, Process Engineering, Machine Engineering, Quality Control, Sales

POSITION PROFILE:

Based in: Singapore

Job Site: Yishun

The successful candidate will: take charge of customer handling (care/support) scope. Provide statistical information about MLCC customer complaint for quality improvement by identifying the testing methods and samples and provide necessary support to various departments.

Key Duties & Responsibilities:

• Handling of internal complaint from production, sales etc.
• Handling of external complaint from customers
• Analysis the complaint and establish statistical data by identifying sample size and acceptable error
• Monitor and review quarterly data based on customer’s complaint
• Prepares reports by collecting, analyzing and summarizing data
• Provide recommendations for improvement and reduction of complaint
• Provide technical support to the customer
• Manage of detective material return

Ability / Competency Required:

• Degree in any Engineering field
• Good interpersonal and communication skills
• Ability to work well in a team
• Problem solver
• Ability to perform multi-tasking
• Knowledge of IATF16949 will be an added advantage
• With statistical knowledge
• Attention to detail

Job Description:

• Perform the maintenance service in a proper and correct manner as stated on the checklist.
• Attend emergency breakdown service as instructed by the team leader.
• Carry out testing & commissioning for A&A work and run the small size of project.
• Provide technical support to the Application Team.
• Co-ordinate with the Project and Application departments and provide necessary support when required by the Team Leader.
• Attend joint testing with Project/ Application Dept, if required upon instruction from the Team Leader.
• Liaise with sub-contractor to perform site survey for A&A work and provide detailed information on equipment quantity and method for the installation to the senior to prepare quotation.
• Ensure workmanship and quality of any equipment to be installed at site.
• Conduct in-house training when is required.
• Perform standby duty and other ad hoc duties as assigned.

Job Requirements:

• Diploma/ Degree in Mechanical/Electrical/Electronic Engineering
• 2 years’ experience in security systems
• Strong knowledge in network and security systems, able to troubleshoot and rectify the network and systems related issues.

Service Engineer on Semiconductor Robots

Semiconductor Robots installation, calibration and troubleshoot in clean room.

Semiconductor Robots overhaul maintenance and test in service center.

Provide front line support for key field service activities in line with customer requirements.

Able to provide accurate, factual reports to the team leader or technical support personnel to

enable informed decisions to be made on a course of action to resolve product issues.

Self-motivated, meticulous, disciplined and strong team player with high integrity.

Able to support overtime.

Adapt to both on site and service center roles.

Good technical and analytical skills.

Minimum 2 years of Semiconductor Industry and entry level are welcome to apply also.

Able to work in cleanroom

Microsoft office knowledge.

Able to work overtime on weekend/standby as required

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Position: IT SUPPORT cum ADMIN

IT SUPPORT cum ADMIN Responsibilities:

· Provide technical support and Install computer hardware, software and networks to all users

· Log support requests to relevant vendor to resolve issues

· Maintain and update IT inventory

· Provisioning and de-provisioning PCs when staff on-board and off-board

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad and ERP - Synergies) is an advantage.

· Assist and renew of licensing

· Arrange staff course.

· Arrange worker course, such as CSOC, BCSS, Coretrade and etc.

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

1. Perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site

2. Troubleshoot and repair works on the equipment or system that has broken down

3. Carry out A&A works

4. Provide technical and engineering supports

5. To co-ordinate with relevant parties to ensure the works are carried out smoothly and in proper manners

6. Other ad-hoc duties as assigned

FIELD SERVICE ENGINEER

ROLES AND RESPONSIBILITIES

· In-house automation Assembly as per drawing

· Able to read drawings and schematic diagram

· Perform Assembly work on electrical & mechanical parts on machine

· Ensure safety and housekeeping standard are maintained

· Maintain production general spare parts inventory accuracy.

· Ensure all work done meets quality

· Provide constructive feedback to design team that are related to design error during assembly

· To go to customer site to conduct troubleshooting & resolution of machine problems

· Able to standby or work on weekends upon request by superior

· Flexible and nimble to shift and do multitasking

REQUIREMENTS

· Candidate must possess at least Professional Certificate, Diploma / Advanced / Higher / Graduate Diploma in Engineering (Mechanical), Engineering (Mechatronic /Electromechanical) or equivalent

· At least 2 Year(s) of working experience in the related field is preferred for this position. Non experienced candidates whom are keen are welcome to apply as well.

· Preferably Non-Executive specialized in Engineering - Mechanical / Automotive or equivalent

Job Descriptions:

• Product delivery training to distributors and customers
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
• Meticulous and self-motivated; cooperate and comply.

Job Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
• Process valid Class 3 Driving License.

Location:

Job Descriptions:

• Full in charge of Machine assembly
• Handling Electrical panel wiring and machine cable routing
• Perform machine testing
• On-site installation & commissioning
• Marine Engines, Generator Sets maintenance, servicing & troubleshooting
• Updating progress of given tasks to department head
• Ensure given tasks complete within given timeline
• Liaising with suppliers, contractors and customers on site installation job
• Documentations as per ISO and Bizsafe standards
• Maintain workshop cleanliness after daily job

Job Requirements:

• ITE or Diploma in mechanical / electrical / mechatronics engineering
• Trained and / or experienced in Petrol/Diesel Engines or Generator Sets
• 2-3 years’ experience in mechanical engineering
• Positive attitude and willingness to learn
• A strong commitment to all health and safety guidelines
• A problem-solving ability

Preferably hands-on experience in service work

Trained or experienced in Petrol/Diesel Engines or Generator Sets

Job Description

• Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
• Provides remote hardware and software technical support and services to external customers and/or internal field personnel utilizing remote diagnostic capabilities
• Installs and optimizes hardware/software/network products and configurations at customer sites.
• Diagnoses and resolves product performance problems.
• Performs maintenance and repair services.
• Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
• Proactively responds to potential equipment or software issues to prevent unplanned interruption of customers' business.
• Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software.
• Serves as an internal resource on technical issues and manages product escalations Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers.
• May have knowledge of third-party products.
• May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
• May train other field engineers or customers.
• May calibrate equipment on-site for large volume customers.
• May qualify leads.
• International travel required periodically for technical training & customer support
• Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
• Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.

Qualifications

• Bachelor's or Master's Degree in Life Sciences, Chemistry, Engineering, or related field with minimum of 2 years of experience of hands-on service and troubleshooting experience in Cell Analysis or Genomics eg, Flow Cytometry, Cell Imaging, NGS, PCR, Automation etc.
• Candidates without experience are welcome to apply.
• Proficient in Microsoft Office (Excel & Word).
• Possess good interpersonal and communication skills.
• Excellent team player with a positive working attitude
• Demonstrates commitment to continuous learning and providing the highest levels of customer service

Senior Field Service Engineer – Field Support & Automation

Responsibilities:

· Manage and resolve technical issues on equipment, process and software

· Perform installation / de-installation from layout to commission

· Trouble-shooting and customer support

· Perform continual improvement program, parts overhaul, preventive measures, modification and repair work on equipment

· Provide technical advices/solution and support to achieve better quality, productivity and cost objectives

· Liaise with customer for design conceptual and requirement

· Keep track of engineering changes, prepare and update machine operation manual all documentation

· Preparation of technical issue report

· Responsible for 24/7 on-call duty

Requirements:

· Min. Diploma in Mechatronics/Mechanical/Electrical

· Engineering/Semiconductor or its equivalent

· Good communications & organization skill

· PC relevant knowledge

· Self-motivated, responsible and team player

· Service job experience or customer facing experience preferred

· Own transport will be an advantage