Total 1,238 clinical researcher job vacancies in Customer Service category in Malaysia

Pertemps have a fantastic opportunity for a Tele Researcher to join one of our new local clients within the Call centre sector in South shields for a long term temporary position. The right candidate must have great communication skills and be comfortable making cold calls and speaking with people from diverse backgrounds.

This role will be a temporary assignment running up until Christmas and may be extended through to January.

Responsibilities

- Conduct Phone Interviews/Surveys
- Contact respondents by phone (using lists provided) to gather data.
- Ensure that all questions are answered clearly and thoroughly.
- Gather and synthesize information based on research goals.
- Assist with analysis and report writing as needed.
- Maintain confidentiality of sensitive data
- Work closely with other team members to achieve research objectives.

Essential experience

- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Accurately record and input data
- Clear, articulate, and professional phone manner.

Desirable experience

- Experience within a contact centre environment however this is not essential.

If this role is of interest please apply or for more information please call 0191 255 7977 or email Caitlin.McAndrew@pertemps.co.uk

To train and educate medical professionals and therapists at aesthetic clinics and medical spas on the company's products and treatment protocols.

Key Responsibilities:

Product Knowledge:

• Deepen understanding of the company's product range, including technologies, ingredients, benefits, and potential side effects.
• Stay updated on the latest product information and advancements.

Treatment Protocol Development:

• Collaborate with industry experts to develop and refine treatment protocols.
• Ensure protocols align with industry best practices and regulatory guidelines.

Trainer Certification:

• Obtain necessary certifications to conduct training sessions effectively and legally.
• Maintain certifications through ongoing training and education.

Training Delivery:

• Conduct in-person and virtual training sessions.
• Tailor training content to the specific needs.
• Utilize effective training techniques, such as demonstrations, hands-on practice, and interactive discussions.

Clinical Support:

• Provide clinical support, including troubleshooting treatment issues, answering product questions, and offering guidance on patient management.
• Conduct site visits to assess training needs and provide on-the-job training.

Sales Support:

• Collaborate with the sales team to identify potential customers and provide product demonstrations and training.
• Support and contribute to sales efforts by building strong relationships with clinic staff and addressing their concerns.

Performance Evaluation:

• Track and evaluate the effectiveness of training programs through surveys, assessments, and follow-up visits.
• Identify areas for improvement and implement strategies to enhance future training sessions.

Regulatory Compliance:

• Stay informed about regulatory requirements and ensure that all training materials and practices adhere to industry standards.
• Collaborate with the compliance team to address any regulatory concerns.

Essential Skills and Qualifications:

• Tertiary Education (Diploma and above)
• Fresh graduates are welcomed
• Strong understanding of medical aesthetics, dermatology, and skincare.
• Excellent communication and presentation skills.
• Ability to build rapport and establish trust with medical and beauty professionals.
• Strong organizational and time management skills.
• Attention to details and a commitment to accuracy.
• Ability to work independently and as part of a team.
• Proficiency in relevant software applications, such as PowerPoint and CRM systems.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Clinical Care Manager - Coastal Aged residential facility - Newcastle NSW - 2267

Not-for-profit tax benefits - salary packaging of up to $15,900 per year
Leave Loading - 17.5% pay top up on paid leave
Permanent Full time Hours: Monday to Friday, business hours - no shift work
Newcastle Location, 5-year-old residential facility, 60 bed capacity.

Are you an experienced and compassionate Clinical Care Manager looking for a sea change? Join our reputable 60-bed aged residential facility located in the vibrant coastal city of Newcastle, just a 2-hour drive from Sydney. This full-time leadership role offers you the chance to make a meaningful impact on residents' lives while enjoying the lifestyle benefits of a coastal community. At our core, RSL Lifecare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. Key Responsibilities

Lead, mentor, and manage a clinical care team to deliver exceptional aged care services.
Oversee clinical operations, ensuring quality compliance and resident-centered care.
Develop and maintain individualized care plans in collaboration with residents, families, and multidisciplinary teams.
Drive continuous improvement in clinical practices and adherence to regulatory standards.

Qualifications & Skills Requirement

Registered Nurse (AHPRA Registered), with a minimum of 7 years post graduate experience.
Proven clinical management, quality and mentoring experience, ideally within an aged care setting.
Strong knowledge of Aged Care Standards and compliance requirements
Exceptional communication skills and a compassionate, resident-centered approach.

If you don't meet every requirement listed, we encourage you to apply. At RSL Lifecare, we value diversity, respect, integrity, and compassion in everything we do. You may be just the right fit for our team, and we would love to hear from you!"
Join us today and see where it takes you tomorrow! It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.
Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
Application closing date 23/11/24. Please click here to apply.

Please see the full job description and person specification document(s) for main responsibilities of the role. South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions Your Leadership Impact Service Improvement for Beginners After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.

Please see Job overview & attached Job description for further information about the Clinical Support Worker position available with WUTH.

Company Culture
Working with an organisation who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
As a Clinical manager you will be working collaboratively within the leadership team within this medium aged care service within the North Coast region of Tasmania!
You will thrive leading your team, providing them with the motivation & continuous development required to be able to perform their duties, whilst ensuring every residents clinical care needs are met & maintained in line with care planning
... Click here to view more detail / apply for Clinical Care Manager

Responsibility for People Management: To be responsible for contributing to the planning, monitoring, and evaluating of patient centred care. Reporting back to the registered nurse and escalating concerns as required. Following a Registered Nurse or Assistant Practitioners assessment of need the post holder will then implement a planned programme of care, with the support of a Registered Nurse. To act as a role model for all staff and students demonstrating clinical skills and high standards of practice and professional conduct. To take responsibility for your own personal and professional development, maintain competence, knowledge, and skills commensurate with the role. To participate in Reflective Practice, Practice Supervision and Appraisals and line management supervision as per policy. To take a flexible approach to supporting colleagues in times of caseload pressures, including working with colleagues to maintain support across the teams with the resources available.Responsibility for financial and/or physical resources: You will have no direct responsibility for finances; however, you will adhere to the relevant trust policies on financial issues. To exercise a duty of care in relation to the use of the organisations equipment and resources in a cost-effective manner. Monitoring and ordering of stock levels and to utilise resources economically and effectively and promote cost consciousness throughout the service. To have a working knowledge and be responsible for ensuring nurses and patients equipment is in safe working order, disposed of or returned when no longer required as per Policy and to inform Line Manager if any problems occur. To use Livewell Southwest resources responsibly.Responsibility for administration: To maintain accurate records, which are confidential, contemporaneous, and legible, with all care given documented at the time in line with clinical guidance in Livewell Southwest policies. You will be expected to participate in standard of patients records by audit or peer review and have a regular open discussion with team members. Make appropriate records in the multi-disciplinary patient file and / or electronic records, which may be required to be counter-signed by a registered nurse. Complete on time and submit all necessary forms, documentation, including IT data and forward as required by the manager/organisation. To always maintain and preserve confidentiality, and be aware of GDPR, Access to Health Records and Consent for Treatment. To access NHS email and other information through Livewell Southwest intranet. To be responsible for organising own time management daily in line with caseload demands, using own initiative and be flexible when organising own workload on a day-to-day basis, which is often unpredictable in order to respond to the needs of the service. Where appropriate, to organise hospital records upon delivery ensuring they are available to the correct clinician. Using the appropriate clinical systems to track and trace and returning when completed.Responsibility for people who use our services: To provide appropriate support and advice to family and carers, demonstrating tact and sensitivity in dealing with complex and sensitive information and negotiating a positive outcome. Act as a patient advocate as required ensuring individual needs, preferences and choices are delivered by the Service. To ensure privacy, dignity and human rights are respected for patients and carers. To provide basic education and continuing support to patients, family, and carers. To identify areas of concern regarding practice and communicate to the registered nurse. Assist registered nurses in delivering high standards of care to patients referred to Livewell Southwest services. To recognise and respond to any changes in patient care situations, which might include risks to self and others including adult and child protection concerns. You must inform the most appropriate professional at the earliest opportunity. Be conversant with the safeguarding adult and child protection procedures and policies. To support the delivery of holistic evidence-based/best practice care to patients in accordance with National and organisation approved policies/procedures and individual care plans. To undertake specific clinical tasks as delegated by registered staff having once undertaken relevant training and deemed competent. Working in line with the Livewell Southwest Delegation to band 3 and 4 support workers guidance. You will be required to comply with all infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager.Responsibility for implementation of policy and/or service developments: You will be required to comply with all relevant policies and procedures pertinent to your post. Current versions can be found on Healthnet or via your manager. Failure to follow correct policies and procedures may result in disciplinary action. To contribute to the development, implementation, and monitoring of standards of care.Other Responsibilities: To develop and maintain own clinical expertise by attending meetings, study days and in-service training and learn new specialist skills required for service development. To maintain an up-to-date personal competency portfolio. Only undertake work which is within own competence and to identify any work required to be undertaken by more senior staff. To identify and take responsibility in the maintaining of clinical competencies in line with the job role. Ensuring these are adequately supported by clinical sign off. Identifying areas where this may be required. To participate in team activities to develop and consolidate a cohesive and supportive team ensuring openness within the team. To attend and participate in meetings as negotiated within the team and to provide relevant timely feedback. You will be required to use a computer, being responsible for timely recording patient activities for IT data collection, dealing with e-mail queries, stock/equipment ordering. To participate in an annual appraisal of their work in line with the Knowledge and Skills Framework (KSF) where the job description will be reviewed, and objectives set. In line with the annual development plan the postholder will be expected to undertake any training or development required to fulfil their role.Communications & Relationships: To demonstrate effective communication with patients, staff, and other members of the multi-disciplinary team. When communicating with patients it should be at the appropriate level for patients to understand such as patients suffering from terminal illness, dementia, disability, visually impairment and/or hearing impairment. Able to communicate the role and eligibility criteria of the service in which you work within. Physical Demands of the Job: Regularly demonstrate exercises at pulmonary Rehabilitation classes You may be required to drive or travel for periods of time between patients homes in all-weather / seasons and requiring lifting bags and equipment from the car boot on each visit. Staff members may need to exert moderate physical effort during their daily shifts, such as handling patients, dressing wounds, and performing diagnostics, which may involve bending, kneeling, and lifting limbs or heavy objects like buckets of water, requiring manual handling and equipment Use of moving and handling equipment including hoists and other lifting equipment often in a confined space in the patients home on difficult floor surfaces e.g. carpet. At each visit staff risk assess the need to move light furniture in patients home to allow nursing procedures to be carried out often within a confined space. Regularly carry and transport equipment e.g. Nursing bag, documentation, laptop, observation equipment. There may be a requirement for active participation in physical activity such as pulmonary rehabilitation.Mental Effort: Continuously interrupted, multi-tasking e.g. writing notes, answering mobile telephone call. Staff may carry a mobile telephone and are expected to be available to other staff and professionals and can be interrupted at any time. Need to concentrate on a continual basis throughout the day. Attending clinical visits in all weather conditions through a variety of transport i.e. car, walking in heavy traffic to unknown areas daily, including in the dark and adverse weather conditions.Emotional Support: You may be exposed to emotionally distressing situations on a regular basis seeing people with mental illness, learning disabilities, physical disabilities, and complex health needs. These include challenging and unpredictable behaviour. To report and record incidents and near misses relating to health, safety, security, fire, physical violence, aggression, and verbal abuse. To work within challenging and unpredictable environments e.g. patients homes which may have constraints and require adaptability.Working Conditions: You may be supplied with mobile telephones and lone working devices for work purposes and be expected to abide by Livewell Southwest Lone working policy including the operational procedure for lone working devices. To support a clean and tidy working environment adhering to policy and procedures. Mobile phones may not work in areas where there is poor network reception. Staff will utilise lone working devices. The job involves several times in a day exposure and contact to highly unpleasant working condition such as secondary smoking, bodily fluids, including sputum, vomit, blood, urine and faeces, soiled linen, fleas, lice, scabies poor hygiene standards and communicable diseases. Occasional exposure to verbal and physical aggression and dangerous pets.

Are you a Clinical Service Manager or Ward Manager (Senior Mental Health Nurse) looking for a new opportunity to work in an organisation that will help you to develop and achieve your goals to become the best you can be? If so, join our team at Emerald Place Clinic.

As the Clinical Services Manager, you will liaise with all members of staff and stakeholders to deliver a service-aligned to an outstanding outcome within the CQC regulatory agenda, and act as a clinical and operational expert for clinical services, ensuring exceptional care is delivered and staff are supported.

As a senior member of Emerald Place Clinic, you will manage the effective implementation of clinical interventions and treatment designed to enhance the operation and quality of clinical services evaluating through clinical governance and audit.

Your responsibilities will include

• Managing and developing a highly skilled and motivated workforce through recruitment, selection, development and performance management processes.
• Managing the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment.
• Supporting and contributing to the maintenance of the business relationships liaising with referrers and prospective purchasers.
• Promoting an effective working relationship across the multidisciplinary teams.
• Contributes to the development of Elysium policies, procedures, processes and initiatives.
• Ensuring clinical services comply with statutory regulations and current legislation meet quality standards and deliver against key performance indicators.
• Ensuring site objectives are being met and encouraging a high quality of service to attract new service users.

To be successful in this role

• A relevant professional qualification and recognised post-registration qualification
• Full membership/accreditation with a relevant professional institution
• A detailed understanding of statutory regulations
• Financial and people management skills
• Relevant experience including previous supervisory/managerial experience for a group of professional staff.

What you will get

• Annual salary of £60,000
• The equivalent of 33 days annual leave inc. Bank Holidays – plus your birthday off!
• Free meals and subsidized parking
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

Clinical Care Manager - Coastal Aged residential facility - Newcastle NSW - 2267

Not-for-profit tax benefits - salary packaging of up to $15,900 per year
Leave Loading - 17.5% pay top up on paid leave
Permanent Full time Hours: Monday to Friday, business hours - no shift work
Newcastle Location, 5-year-old residential facility, 60 bed capacity.

Are you an experienced and compassionate Clinical Care Manager looking for a sea change? Join our reputable 60-bed aged residential facility located in the vibrant coastal city of Newcastle, just a 2-hour drive from Sydney. This full-time leadership role offers you the chance to make a meaningful impact on residents' lives while enjoying the lifestyle benefits of a coastal community. At our core, RSL Lifecare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. Key Responsibilities

Lead, mentor, and manage a clinical care team to deliver exceptional aged care services.
Oversee clinical operations, ensuring quality compliance and resident-centered care.
Develop and maintain individualized care plans in collaboration with residents, families, and multidisciplinary teams.
Drive continuous improvement in clinical practices and adherence to regulatory standards.

Qualifications & Skills Requirement

Registered Nurse (AHPRA Registered), with a minimum of 7 years post graduate experience.
Proven clinical management, quality and mentoring experience, ideally within an aged care setting.
Strong knowledge of Aged Care Standards and compliance requirements
Exceptional communication skills and a compassionate, resident-centered approach.

If you don't meet every requirement listed, we encourage you to apply. At RSL Lifecare, we value diversity, respect, integrity, and compassion in everything we do. You may be just the right fit for our team, and we would love to hear from you!" Join us today and see where it takes you tomorrow! It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. Application closing date 23/11/24. Please click here to apply.

Please see attached Job Description and Person Specification. If you have any questions please contact Sarah McDaniel on sarah-louise.mcdaniel@nhs.net.

Company Culture
Working with an organisation who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
As a Clinical Manager you will be working collaboratively within the leadership team within this medium aged care service within a beautiful location of Tasmania.
You will thrive leading your team, providing them with the motivation & continuous development required to be able to perform their duties, whilst ensuring every residents clinical care needs are met & maintained in line with care planning & industry
... Click here to view more detail / apply for Clinical Care Manager

**Care of Babies and Families:** Provide compassionate care to babies and their families across the neonatal service, with a focus on **transitional care** and **special care** settings. **Promote Family Integrated Care:** Support and encourage Family Integrated Care and work towards achieving accreditation with the **Breastfeeding Friendly Initiative** to enhance family-centered support. **Collaborative Teamwork:** Work within a multidisciplinary team to ensure the delivery of the **highest quality care** and positive outcomes for our young patients and their families. Please refer to attached Job Description for more information.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Working under the direction of a registrant, participate fully in the delivery of planned nursing care, within the boundaries of your role which may include chaperoning of patients, escorting/ transferring of patients and providing 1-1 patient centred care or caring for a group of patients that require enhanced care. Demonstrates own duties to new starters and supervises work of students and HealthCare Support Workers Frequent exposure to emotional/distressing events, e.g., breaking of bad news. Assist in the care of patients at end of life and after death. Orders supplies under the direction of the nurse in charge. Participate in patient and public involvement activities. Participate in general cleanliness and tidiness of ward environment. Undertake mandatory training and role specific training relevant to role. Record and escalate patient physiological observations. Demonstrate an understanding of sepsis and when to escalate to a Registrant/ Medic Acts on own initiative when delivering patient care with supervision accessible