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Total 124 job vacancies by Falkirk Council

Family Support Worker - FLK12264

Full-time
Falkirk, FK2 9EE, England
Customer Service
11 hours ago
Job AdvertFalkirk Council is seeking to recruit an individual who is a highly skilled practitioner, committed to delivering the v.....

Official account of Jobstore.

Training Officer (Care Homes) - FLK12283

Full-time
Larbert, FK5 4RU, England
Education / Training
12 hours ago
Job AdvertFor Falkirk Council employees this is a secondment opportunity. Prior to application please obtain confirmation from yo.....

Official account of Jobstore.

Customer Service Assistant - FLK12275

Full-time
Falkirk, FK2 9EE, England
Customer Service
1 day ago
Job AdvertWe are looking for a friendly and organised person with a passion for great customer service. You will work as part of.....

Official account of Jobstore.

Teacher of Primary (Additional Support Needs) (0.6) - FLK12274

Full-time
Larbert, FK5 3LH, England
Education / Training
1 day ago
Job AdvertFalkirk Council is seeking to recruit class teachers who are highly skilled practitioners, committed to delivering the.....

Official account of Jobstore.

Support for Learning Assistant (Advanced) - FLK12258

Full-time
Denny, FK6 6EE, England
Customer Service
3 days ago
Job AdvertAt the Advanced level you will be providing teacher and pupil support to enhance pupil achievement. As required at adva.....

Official account of Jobstore.

Family Support Worker - FLK12252

Full-time
Falkirk, FK2 9EE, England
Customer Service
1 week ago
Job AdvertWe are proud to have a workforce with values that promote human rights, social justice and professional integrity. We r.....

Official account of Jobstore.

Social Care Worker - FLK12254

Full-time
Falkirk, FK1 5SD, England
Customer Service
1 week ago
Job AdvertAs part of Burnbraes restructure we are looking to recruit to fulfil our goals for the service. Burnbrae is a 28 bedded.....

Official account of Jobstore.

Support for Learning Assistant (Advanced) - FLK12245

Full-time
Falkirk, FK1 2RA, England
Customer Service
1 week ago
Job AdvertFalkirk Council are looking to recruit Support for Learning Assistants for Hallglen Primary School. You will provide su.....

Official account of Jobstore.

Social Care Worker (Nights) - FLK12227

Full-time
Falkirk, FK1 5BT, England
Customer Service
2 weeks ago
Job AdvertSummerford House Reablement service is a 27 bedded resource centre providing short term reablement care to adults ove.....

Official account of Jobstore.

Support for Learning Assistant (Advanced) - FLK12225

Full-time
Stenhousemuir, FK5 4QP, England
Customer Service
2 weeks ago
Job AdvertSupport for Leaning Assistant (Advanced) Stenhousemuir Primary School, Early Learning and Childcare Class Post ID CS357.....

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Residential Child Care Workers - FLK12228

Full-time
Slamannan, FK1 3HJ, England
Customer Service
2 weeks ago
Job AdvertWe are looking for confident, flexible and nurturing residential childcare workers to join our experienced and committe.....

Official account of Jobstore.

Support for Learning Assistant (Adv) - FLK12231

Full-time
Camelon, FK1 4JG, England
Customer Service
2 weeks ago
Job AdvertEaster Carmuirs Primary School: ASC Base is seeking to recruit an experienced Support for Learning Assistant who is hig.....

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Support for Learning Assistant (Medical Attendant) - FLK12224

Full-time
Larbert, FK5 3BL, England
Customer Service
2 weeks ago
Job AdvertWe are seeking to recruit a permanent member of staff to work as a Medical Attendant within a busy secondary school. Yo.....

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Support for Learning Assistant (Adv) - FLK12218

Full-time
Larbert, FK5 3BL, England
Customer Service
2 weeks ago
Job DescriptionFalkirk Council is looking to recruit a Support for Learning Assistant for Larbert High School (Additional Support.....

Official account of Jobstore.

Senior Housing with Care Worker - FLK12220

Full-time
Camelon, FK1 4AY, England
Customer Service
2 weeks ago
Job AdvertAn exciting opportunity has arisen for the position of Senior housing with care worker within one of our housing with c.....

Official account of Jobstore.

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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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