Total 13 Administrative / Clerical job vacancies in L3 9NY

Your new company
Our client is a reputable personal injury firm with offices across the North. They are currently recruiting a Personal Injury fee earner into their Liverpool office. A competitive salary and hybrid working structure are available and negotiable. The office is based in Liverpool city centre, is easily accessible by public transport and has nearby parking.

Your new role
This Personal Injury fee earner position will see you handle your own caseload of litigated and non-litigated RTA and EL/PL/OL files valued up to £100,000. You may also be asked to deal with fixed fee and portal RTA claims, including uninsured MIB claims. This role will require you to attend CMCs, conferences and hearings when required.

What you'll need to succeed
You must have previous experience running your own litigated personal injury caseload. There is the possibility of retaining for this role for those with strong litigated RTA experience. Previous experience of fast and multi-track claimant RTA fee earning is essential. Fast and multi-track EL/PL/OL experience is beneficial.

What you'll get in return
This is a great opportunity to run their own caseload of personal injury files valued at up to £100,000. A very competitive salary and hybrid working structure are available, along with a bonus based upon team and individual performance.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV , or call us now on 0161 228 7770.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Personal Financial Coach

• Liverpool City Centre
• Salary - Competitive Salary w/ Excellent Benefits Package
• Hours - Monday to Friday, 9am - 5pm
• Full time, permanent contract
• Outstanding training and development opportunities

This is an exciting position for those with outstanding customer service and communication skills and a keen interested in developing their career within the financial services sector. The company will also consider graduates with a relatable degree (i.e. Economics, Wealth Management, Finance, Business, Investments) looking for further career advancement within a buoyant market.

The Personal Financial Coach provides a critical service and are an initial point of contact for their clients, seeking guidance or advice, the role is varied, interesting, professionally and financially rewarding and offers an introduction to a meaningful career where personal development is highly encouraged.

As a Personal Financial Coach, you will be tasked with:

• Liaising with existing clients, handling queries relating to management of their personal wealth
• Providing guidance on all aspects of the customers financial circumstances, such as company share schemes and current and previous occupational and private pension schemes
• Liaising with existing clients handling technical queries in matters relating to the management of their personal wealth
• Liaising with in house professional investment advisers in order to provide clients with support
• Being passionate and demonstrating behaviours in line with the Company's ethos, vision and key principles

The benefits of this role include:

• A competitive basic salary with the opportunity to earn additional bonus
• A great office atmosphere
• Outstanding training and development opportunities including industry qualifications
• Full training and support given
• No restriction on earnings potential
• The chance to join a progressive and ever expanding firm with clear career development
• Work in a friendly environment with happy and loyal customers
• Regular staff events
• 25 days holiday
• Cycle to work scheme
• + much more!a

If this is a role that you would be interested in applying for then please email your CV to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Your new company
A higher education institute in the Liverpool area with an outstanding reputation! My client is due to welcome their new academic year students, and therefore needs support issuing 1st year's with ID cards.
Your new role
Working in a busy hub, you will be responsible for the issuing of a large volume of student ID cards to incoming students. This is a customer service orientated role, as you will be one of the first points of contact to this new student cohort! Your role will consist of delivering good customer service, as well as accurately recording student information to issue ID cards. Working with a card printer, you will need to be a confident IT user, and also feel comfortable working with different systems. This is a full-time working week, offering 35 hours Monday - Friday. You will be required for 2 weeks from Monday 23rd September - Friday 4th October inclusive.
What you'll need to succeed
Previous customer service, reception or administration experience is essential for this post! You will be working closely with the team, but will feel comfortable working autonomously. You will be system savvy, and thrive in busy, bustling environments! Due to the short nature of this post, you must be available for the entire duration.
What you'll get in return
Working with a sought after employer in the area, you will have full time hours of 9 - 5 Monday - Friday. You will have a basic hourly rate of £12ph + holiday pay, taking you to £13.45ph inclusive. You will also be instrumental to the welcome of thousands of students to their university life!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new firm
An established firm based in Liverpool are seeking to recruit a Payroll Clerk to join their team. This firm has been established in the market for over 70 years, serving clients across Merseyside, the North West and North Wales. They provide a range of accountancy, taxation, audit, and payroll services to their clients. It is a general practice whose clients are a variation of sole traders and limited companies across a range of industries.

Your new role
As Payroll Clerk, you will provide support in the efficient and effective processing of payrolls for the firms clients. You will manage your own portfolio of client payrolls and will manage and process payrolls, establishing good working relationships with clients. You will be required to keep up to date on relevant legislation and industry changes and you will work within the payroll team. You will also assist clients with payroll related queries and be required to work as part of an efficient payroll team.

What you'll need to succeed
The ideal candidate for this role will have experience in payroll within a practice environment. You will need excellent organisational and time management skills as you will need to be able to work to tight deadlines. You will need to work as part of an effective team and have excellent customer service skills. Relevant payroll qualifications are not necessary but are ideal.

What you'll get in return
In return, you will be offered a competitive salary of around £30,000, depending on experience. You will be able to have hybrid and flexible working options with this firm, with most staff working 3 days at home and 2 days in office. You will have access to a companywide benefits package including holidays, leave at Christmas not included in annual leave package, long service holidays and pension contributions. This firm also has regular social events and a friendly and supportive environment.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
I am currently working with a key client within the Financial Services sector who is looking for a Customer Complaints Administrator to join their team on a temporary basis.
Your new role
The main purpose of your role is to provide administration support to the Complaint Handlers within the business, ensuring that all tasks relating to the logging of new complaints, investigation process and final resolutions are logged accurately whilst adhering to policy and regulatory requirements. Your key duties will include: logging new complaints on to relevant databases, issuing manual letters to customers, maintaining case trackers and liaising with customers and other staff to gather further information on cases. You may also be expected to compete other general administrative tasks where relevant.
What you'll need to succeed
To be considered for this role, you must be immediately available and be able to demonstrate prior administration experience within a professional environment. You will have excellent attention to detail, be proficient using Microsoft packages, able to pick up new systems and be able to work on your own initiative as well as within a team. A financial services background is highly desirable but not essential for this position.
What you'll get in return
This is a full-time position, 37 hours per week, Monday to Friday. My client operates a hybrid policy which will see you working from home on Mondays and Fridays, and working in the office Tuesday to Thursday. Salary equivalent up to £25,000. An excellent opportunity to progress your administration experience in a market-leading company. The assignment is expected to last at least 4-6 weeks with the potential for an extension.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Accounts Administrator

We have an exciting opportunity for an individual to join our Liverpool FC team as our Accounts Administrator

The Accounts Administrator will be responsible for a variety of administrative workflows such as raising sales invoices, recharge invoices, bank reconciliations etc. as requested by the Sales Ledger Manager.

What will you be doing?

• To raise all sales invoices / credit notes required in a timely manner.
• To reconcile all allocated control accounts in a timely manner.
• Process all receipts, payments or journals for designated bank accounts.
• Prepare the bank reconciliation for the designated bank accounts and meet all expected timelines – both the weekly and monthly reconciliations.
• Assist with any credit control workflows as and when required.
• Support the Sales Ledger Manager with any ad-hoc workflow requests.
• Posting Journals

Who are we looking for?

As our candidate you will display the following skills, experience and knowledge:

• Strong Microsoft, Word & Excel skills
• Demonstrated ability to organise work and accommodate to a changing and fast paced environment.
• Have the ability to prioritise workload.
• Good timekeeper

• Accuracy and attention to detail. Must have a pro-active attitude with the ability to manage allocated workflows in an efficient way.
• Excellent interpersonal skills – to deal with a variety of different stakeholders.

Why should you apply?

This is a full-time permanent role working 35 hours per week. Your main base will be our Chapel St, Merseyside

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

#LFCJobs

Clerical Officer
Criminal Justice
Grade AA - £22,860
Permanent
Full Time & Part Time / Will consider Job Share
Rose Hill, Headquarters

Merseyside Police

Are you looking for an exciting new challenge that will allow you to demonstrate your skills and share your experience within a fast-paced and dynamic working environment?

At Merseyside Police we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Merseyside Police, we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that.

We’re here for the first step, the next step, and the big step.

You’re not just a number to us. You’ve got to know you’ll love working here. It’s as important to us as you ‘being the right fit’. We want to help you feel what it’s like to work at Merseyside Police to see the value you can bring to any of our roles, and how we can help you grow. We’re never one-size-fits-all. Our careers are as unique as you are.

We’re a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn’t be where we are today, if you like what you hear, then we’d love you to apply!



Job purpose:

To provide an administrative support service for the Prosecutions Unit to maximise the efficiency and effectiveness of a centralised Prosecutions Unit.



Knowledge and experience:

An ability to interpret police and criminal justice procedures and the Criminal Justice system to administer the duties of the role effectively.

Knowledge of, or a commitment to learn, force software within the Criminal Justice framework, such as Niche and Interfaces with Criminal Justice Partners.

Proficient keyboard skills with a good knowledge of relevant Force IT systems e.g. Xhibit, PNC (not exhaustive) or a commitment to develop personal skills to interrogate and learn relevant force databases to deliver a quality service to customers internally and externally.

Good communication skills to ensure accurate information is issued and obtained from all customers/agencies/partners.

The ability to prioritise and organise workloads to ensure timescales are met.

Post holder will need to demonstrate adaptability within a constantly evolving Criminal Justice system.

Clear and demonstrable professional and ethical standards which enable the postholder to promote a positive image of the team and Merseyside Police.

1. Type dictation from audio transcription of clinical correspondence and documentation.2. Quality check documentation completed in clinical administration support.3. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.4. Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway.5. Mentor, train and supervise relevant junior staff as required.6. Deal appropriately with concerns from staff in line with Trust policy.7. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.8. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.Sep 20209. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.10. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.11. Take minutes of meetings, circulating to relevant groups.12. Obtain information as requested by line manager.13. Attend appropriate training, meetings and education sessions when required14. Work with managers to review working practices, ways of working and find solutions to problems15. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.16. Organise and order stationery as appropriate.17. Ensure all mandatory training is up to date and report accordingly.18. Record and input data onto databases and systems as appropriate19. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure the office runs smoothly.20. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.* Any other duties required by line manager

Typing - cross cover to help other specialities as/when needed. Answer telephone pick up calls for other specialities when needed Cross cover of band 4s when needed to cover leave/sickness including Minute taking Casenote request for Audits if asked to do so by clinician Pick up band 4, band 3 and band 2 duties during leave and sickness (Issue letters and post out letters/clear desk/request casenotes and file letters or results/ deal and assist with clinician queries etc) Training of new staff (Band 4, Band 3) Chase clinicians to approve letters and flag up when pigeon hole is getting full Manage NHS.Net and internal Admin inbox to ensure that this is picked up Organising meetings (including getting the agenda, sending out diary invites and reminders, typing up minutes and action tracker in a timely manner) Take Minutes Clinical Service Meetings and any other specialty meetings Ordering stationary (paper, envelopes etc) Manage databases - (Biopsy Tracker/ RFF tracker/ Wales implant tracker / New patient database/ Haematology and oncology tracker/ Clatterbridge / Imaging tracker and any other trackers that are implemented. Opening incoming post and allocate to relevant clinicians Check discharges have been done on IPM when letters say discharge on letter. Close referral if not done already. Consultant queries/requests Ensure all letters have been approved for all clinicians for current area Uploading Photographs/ deleting SD card/sending to print Phone patients to get bloods to be done as instructed from Clinicians Chase up medical Synopsis, chase up blood results/path reports/histologys from other trusts. Getting results from CRIS system, ordering x-rays, cone beam reports Rejection Letters and discharging from IPM Request casenotes for filing/ for consultant queries/reports etc Filing of letters / results Manage IPM Waiting lists Arrange rotas and circulate SAR requests Prescription requests Book in casenotes for typing and allocating them to specialities for typing. Check LIGHT system for speciality awaiting follow up list and check letters to see if patient is to be discharged. Discharge and close referrals on IPM. Manage Speciality awaiting approvals on EPRO report from LIGHT Manage Speciality awaiting issuing report on EPRO Chase any outstanding queries from EPRO report that are waiting on approval. Ensure clinician has notes. Chase clinician if letter has not been approved in 5 days. Forward escalation to Admin Manager if letter hasnt been approved so that management escalation process can be put in place to ensure letters are approved in a timely manner Assist band 5 with interviews and shortlisting when required. Assist/ provide with any EPRO training sessions needed for DCTs, DDScs and Clinicians when they start. Any other duties required by Administration Services Manager

To provide a comprehensive service to the consultants and speciality teams, with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. It is essential that you show initiative commensurate with the role, and it is vital that confidentiality should be maintained at all times. Ensure cross cover working where possible.



"Previous applicants need not apply"

To provide a comprehensive service to consultants and speciality teams.

Manage tracking systems for Biopsy and Imaging ensuring clinicians are informed of reports on CRIS and ensuring relevant team is informed for booking of follow up / review appointments in a timely manner.

Mentor, train and supervise relevant staff as required.

Support the Management Team by preparing presentation documents using relevant packages and arranging meetings, circulate agenda/supporting papers as appropriate, and take minutes at meetings.

Type dictation from audio transcription of clinical correspondence and documentation.

Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.

Deal with enquiries either on the telephone or face to face from patients, consultants, nursing team and colleagues appropriately.

Ensure all correspondence relating to patient care is acted upon in a timely manner.

Obtain information as requested by line manager.

Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.

Train new and junior members of the team within own work area as required by line manager.

Attend appropriate training and education sessions at the request of manager.

* Any other duties required by line manager

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers
• Typing - cross cover to help other specialities as/when needed.
• Answer telephone – pick up calls for other specialities when needed
• Cross cover of band 4s when needed to cover leave/sickness – including Minute taking
• Casenote request for Audits – if asked to do so by clinician
• Pick up band 4, band 3 and band 2 duties during leave and sickness (Issue letters and post out letters/clear desk/request casenotes and file letters or results/ deal and assist with clinician queries etc)
• Training of new staff (Band 4, Band 3)
• Chase clinicians to approve letters and flag up when pigeon hole is getting full
• Manage NHS.Net and internal Admin inbox to ensure that this is picked up
• Organising meetings (including getting the agenda, sending out diary invites and reminders, typing up minutes and action tracker in a timely manner)
• Take Minutes – Clinical Service Meetings and any other specialty meetings
• Ordering stationary (paper, envelopes etc)
• Manage databases - (Biopsy Tracker/ RFF tracker/ Wales implant tracker / New patient database/ Haematology and oncology tracker/ Clatterbridge / Imaging tracker and any other trackers that are implemented.
• Opening incoming post and allocate to relevant clinicians
• Check discharges have been done on IPM when letters say discharge on letter. Close referral if not done already.
• Consultant queries/requests
• Ensure all letters have been approved for all clinicians for current area
• Uploading Photographs/ deleting SD card/sending to print
• Phone patients to get bloods to be done as instructed from Clinicians
• Chase up medical Synopsis, chase up blood results/path reports/histology’s from other trusts.
• Getting results from CRIS system, ordering x-rays, cone beam reports
• Rejection Letters and discharging from IPM
• Request casenotes for filing/ for consultant queries/reports etc
• Filing of letters / results
• Manage IPM Waiting lists
• Arrange rotas and circulate
• SAR requests
• Prescription requests
• Book in casenotes for typing and allocating them to specialities for typing.
• Check LIGHT system for speciality awaiting follow up list and check letters to see if patient is to be discharged. Discharge and close referrals on IPM.
• Manage Speciality awaiting approvals on EPRO report from LIGHT
• Manage Speciality awaiting issuing report on EPRO
• Chase any outstanding queries from EPRO report that are waiting on approval. Ensure clinician has notes. Chase clinician if letter has not been approved in 5 days. Forward escalation to Admin Manager if letter hasn’t been approved so that management escalation process can be put in place to ensure letters are approved in a timely manner
• Assist band 5 with interviews and shortlisting when required.
• Assist/ provide with any EPRO training sessions needed for DCTs, DDScs and Clinicians when they start.
• Any other duties required by Administration Services Manager


This advert closes on Wednesday 17 Jul 2024

Medical Records Clerk - Dental Hospital
Band 2
Permanent
37.5 Hours per week

This job involves the day to day running of a medical records team, booking patients for outpatient and inpatient clinics. Health records library functions , along with all general administration duties.

The role requires an organised, motivated individual who works well within a team and as an individual.







***Please note this vacancy may close once sufficient applications have been received***

Previous candidates need not apply

The post holder will be involved in the running of reception duties, registering and documentation of new patients, booking appointments, requesting case notes from the health records library, prepping clinics. Engaging with all members of staff and dealing with enquiries from patients, dental and medical practitioners and members of the public by telephone and in person.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patients
The role is an excellent opportunity for the post holder to make a positive impact on the patient journey.

- Registration and documentation of new patients.
- Reception duties.
- Requesting/locating case notes from the filing system as required.
- Maintenance of appointment system.
- Maintenance of daily clinical work sheets.
- Maintenance of waiting lists.
- Provision of statistical information for Managers as required.
- Care and repair of case note folders.
- Maintenance of accurate tracker system of case histories.


This advert closes on Wednesday 10 Jan 2024

Details as per JDPS, this post will be an exciting and challenging role for any individual with an interest in making a difference to our patientsThe role is an excellent opportunity for the post holder to make a positive impact on the patient journey. - Registration and documentation of new patients.- Reception duties.- Requesting/locating case notes from the filing system as required.- Maintenance of appointment system.- Maintenance of daily clinical work sheets.- Maintenance of waiting lists.- Provision of statistical information for Managers as required.- Care and repair of case note folders.- Maintenance of accurate tracker system of case histories.

We are hiring for the position of Administrative Officer !

Location: Liverpool

Salary: £12.84 per hour

Contract: Temporary, 6 months with view to extension

Working Days: Full time, Monday to Friday

Hours: 37 hours per week, 9 am to 5 pm

Our client, the Home Office has a fantastic opportunity to join their Liverpool office as an Administrative Officer, working within one of the four teams in the Interpreter & Language Service Unit (ILSU). The unit consists of the Booking Team, Finance Team, Interpreter Management Team, and the Language Service Team.

Booking Team

You will work closely with business-wide regional teams to book interpreters for Asylum and Screening interviews.

You will use platforms such as Microsoft Excel and an Interpreter Access Database. You need excellent communication skills as you will be in regular contact with external interpreters.

Key responsibilities may include:

• Booking interpreters via telephone and the ILSU database for assignments
• Working on the Booking team inboxes
• Following processes to cancel/rebook interpreters
• Working with regions/teams across the Home Office
• Manning phones lines

Finance Team

You will pay interpreters for completed assignments for Asylum and Screening interviews.

You will use platforms such as Microsoft Excel, Interpreter Access Database and Home Office accounts system. You need excellent communication skills as you will be in regular contact with external interpreters.

Key responsibilities may include:

• Calculating payments for external/freelance Home Office interpreters
• Triage of the Finance team inboxes
• Accurate data input (numbers and calculations) on to the Home Office payroll system
• Dealing with financial queries from interpreters
• Working within Home Office service level agreements
• Communicating with internal/external stakeholders via telephone/email
• Working with regions/teams across the Home Office to verify claims

Interpreter Management Team (IMT)

You will manage the Home Office database of freelance interpreters, recruitment to the panel, security clearances, monitoring forms and act as point of contact for interpreters.

You will use platforms such as Microsoft Excel, Access Database, inhouse security systems. You will require good communication skills as you will be in regular contact with external interpreters.

Key responsibilities may include:

• Triage of the Interpreter Management team inboxes
• Accurate data input to the Home Office security system
• Organisation of interpreter digital files/monitoring forms
• Dealing with general queries from interpreters
• Working within Home Office service level agreements
• Communicating with internal/external stakeholders via telephone/email

Language Service Team (LST)

You will engage with internal and external stakeholders regarding language services across the Home Office.

You will use platforms such as Microsoft Excel, Access Database, WORD, PowerPoint. You will require good communication skills as you will be in regular contact with stakeholders.

Key responsibilities may include:

• Triage of the Language Service team inboxes
• Dealing with internal queries
• Contacting external partners to secure interpreters for assignments across the business
• Accurate data input.
• Working within Home Office service level agreements
• Communicating with internal/external stakeholders via telephone/email

Essential Skills:

• Computer/IT skills - must be Excel proficient
• Teamwork
• Excellent communication skills - computer & telephone based

Training provided:

• No holidays during the 4-week training period
• Training on the job, tailored to each team allocated to

** You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document. **

Start dates will be confirmed once we have had clearance back.

Due to the volume of applications we receive, if you do not hear back within 7 days, please assume that you have been unsuccessful.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.

Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.

Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.