Total 24 Others level Administrative / Clerical job vacancies in Grimsby, DN32 9RP

For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

To provide a full, effective and efficient administrative and secretarial support service to all staff within the Clinical Team co-ordinating adhoc daily administration tasks to ensure the effective and efficient running of the service To audio/copy type and format correspondence following Outpatient Appointments and Domiciliary Visits ensuring timescales are met and information is saved accurately on the electronic system. Will support the day to day diary management of Clinical and Medical Team Members. To audio/copy type and format of all reports, letters, assessments, reviews, care plans, discharges etc as pertinent to the work of the Team within set timescales ensuring clinical coding as appropriate and accurate saving to the electronic system. Assist in monitoring and advising with regard to waiting lists/appointment scheduling To work within set processes and guidelines to maintain efficient, accurate and confidential record systems. To assist in overseeing work on a day to day basis of any bank, temporary and admin support staff bringing any issues to the attention of Admin Team Lead. To attend and participate in relevant team meetings including Administrative, Clinical and Business Meetings. To deal with telephone enquiries from Service Users suffering with mental health illnesses using empathy, understanding, initiative, tact and tenacity where appropriate ensuring accurate information is forwarded appropriately in order for appropriate care and follow up to be facilitated. To liaise with a range of internal and external personnel on a daily basis including Clinical Professionals, Service Users and their Families/Carers, GP practices, Consultants, Hospital departments and Health and Local Authority staff. To offer support to both internal and external clinical meetings including: - Sourcing and booking of suitable venue - Invitations/Meeting apology collation for Chair in relation to meeting attendees - Preparation of Meeting Agendas and dissemination of documentation pre meeting - Taking, producing and distributing minutes of meetings and relevant documentation under direction of Chairperson/Admin Team Lead/Clinical staff. To run and edit electronic system reports, updating and checking the quality of data supplied and inputted systematically checking the electronic system error reports and rectify data contained on a monthly basis. To assist in the collation of up to date activity and data relevant to the team provision ensuring system data errors are addressed in a timely manner as raised by Quality and Performance Lead/Admin Team Lead.

The job description is attached as a separate document with the person spec - please refer to it for more information

1.To provide a full, effective and efficient administrative and secretarial support service to all staff within the Medical and Clinical Teams co-ordinating ad hoc daily administration tasks to ensure the effective and efficient running of the service 2.Will support the day to day diary management of Clinical and Medical Team Members as required. 3.To complete administrative work relating to inpatient admissions and discharges meeting set timescales as required by area of service. 4.To audio/copy type and format correspondence following Outpatient Appointments and Domiciliary Visits ensuring timescales are met and information is saved accurately on the electronic system. 5.To audio/copy type and format of all reports, letters, assessments, reviews, care plans, discharges etc as pertinent to the work of the Team within set timescales ensuring clinical coding as appropriate and accurate saving to the electronic system. This will include correspondence, admissions and discharge paperwork and electronic management of service user notes. All work will need to meet set timescales and information will need to be uploaded accurately and within the timescales to the electronic system. 6.To ensure accurate recording on service user electronic notes of all investigations, results and record keeping pertinent to service user. 7.Supports Clinical Management in relation to the maintenance/upkeep of colleague rotas. 8.Offers administrative support in arranging bank staff cover liaising with the Bank Administrator as directed. 9.To work within set processes and guidelines to maintain efficient, accurate and confidential record systems. 10.To assist in overseeing work on a day to day basis of any bank, temporary and admin support staff bringing any issues to the attention of Senior Admin. 11.To attend and participate in relevant team meetings including Administrative, Clinical and Business Meetings. 12.To deal with telephone enquiries from Service Users suffering with mental health illnesses using empathy, understanding, initiative, tact and tenacity where appropriate ensuring accurate information is forwarded appropriately in order for appropriate care and follow up to be facilitated. 13.To liaise with a range of internal and external personnel on a daily basis including Clinical Professionals, Service Users and their Families/Carers, GP practices, Consultants, Hospital departments and Health and Local Authority staff. 14.To offer support to both internal and external meetings pertinent to the Clinical and Medical Teams including Multi-Disciplinary Reviews, Family Meetings and Best Interest Meetings including: Sourcing and booking of suitable venue Invitations/Meeting apology collation for Chair in relation to meeting attendees Preparation of Meeting Agendas and dissemination of documentation pre meeting Taking, producing and distributing minutes of meetings and relevant documentation under direction of Chairperson/Senior Admin/Clinical staff. 15.To run and edit electronic system reports, updating and checking the quality of data supplied and inputted systematically checking the electronic system error reports and rectify data contained on a monthly basis. 16.To assist in the collation of up to date activity and data relevant to the team provision ensuring system data errors are addressed in a timely manner as raised by Quality and Performance Lead/Admin Team Lead. 17.Contributes and assists in the implementation of new administration procedures, developments and working methods. 18.To ensure health and safety procedures are adhered to and actioned as necessary, keeping electronic diaries for clinical members of the team, updating and working from as necessary. 19.Assisting in budgetary and expenditure matters, petty cash, raising orders and processing invoices as requested and under direction from Management. 20.To be jointly responsible for stock maintenance and management of all office and administrative supplies. 21.To attend and participate in Team Development activities and Admin Away Days. 22.To act on own initiative and raise any relevant concerns he/she considers may jeopardise service delivery and/or care provision. 23.To maintain confidentiality at all times and to comply with the Data Protection Act and Access to Health Records procedures. 24.To comply with Health and Safety Regulations and work within the policy guidelines of Navigo. 25.To effectively manage compliance in mandatory training within the guidelines of Navigo. 26.Maintain an up to date and proficient working knowledge of Navigo policies, procedures and processes ensuring changes in process and procedures are embedded in working practice.. 27.Involvement as requested in new service initiatives and participation in working groups as appropriate and to meet needs of service. 28.Provide administrative input and perspective to developments within service as appropriate. 29.Any other duties as required

MAIN DUTIES AND RESPONSIBILITIES: 1.To lead performance across service liaising closely with and working in conjunction with the Performance Team. 2.Assist in cover of aspects of the role of other Senior Administration roles within service area as and when requested/required. 3.To attend, participate and present current progress in Performance Infrastructure and System Lead Meetings and report back as required to Informatics, Administration Manager and ultimately the Associate/Assistant Director of Business and Service Delivery and Senior Operational Manager. 4.Work closely under direction of the Administration Manager in fulfilling and feeding back on audit requirements following direction from Clinical Governance/Clinical Quality. 5.Attends CPA meetings in capacity as Quality & Performance and implement actions in association with the Administration Manager. 6.Update and amend CPA paperwork in association with Administration Manager and under ultimate direction from the Navigo CPA Lead for Service. 7.Send documentation to Clinical/Quality Governance for ratification as directed/ required. 8.To monitor the Performance inbox managing actions for all performance related queries across service. 9.To be responsible for maintenance of the information within the electronic system, processing and updating the quality of data systematically checking and updating backdated information and error reports. 10.To liaise with teams to highlight incorrect and absent data to ensure the data meets quality standards assisting in the collation of activity and data relevant to the team provision, working alongside and in conjunction with other members of staff. 11.Under direction of the relevant management dependent on area of liaise with the Performance & Quality Team around collation of data for data analysis, audits and report writing. 12.Meet with Administration Managers/Administration Team Leads in regular Performance Meetings to resolve performance issues. 13.To contribute to the implementation of new administration procedures, developments and working methods including updating any procedures manuals and briefing members of staff. 14.Liaise with clinical teams and rectify clinical errors on the electronic system recording, thus maintaining confidentiality and data protection standards. 15.To manage and update records in relation to service user deaths on the system maintaining a destruction timeline record for service user notes in line with Data Protection. 16.The post holder will be receiving highly complex, sensitive information in relation to system data entries. 17.Undertaking of Clinical Coding across area of service and assist in auditing of Clinical Coding of letters and care plans as required. 18.Work within the Navigo annual audit plan to ensure that service area is compliant with pertinent service actions. 19.Management of own workload, working independently and dealing with enquiries relating to service users/other professionals. 20.Develop and maintain efficient, accurate and confidential record systems. 21.To work within set processes and guidelines to maintain efficient, accurate and confidential record systems. 22.To assist in overseeing work on an adhoc basis of any bank, temporary and admin support staff bringing any issues to the attention of the Administration Manager. 23.To attend and participate in relevant team meetings including Administrative, Clinical and Business Meetings. 24.To liaise with a range of internal and external personnel on a daily basis including Clinical Professionals, Service Users and their Families/Carers, GP practices, Consultants, Hospital departments and Health and Local Authority staff. 25.Contributes and assists in the implementation of new administration procedures, developments and working methods. 26.To ensure health and safety procedures are adhered to and actioned as necessary, keeping electronic diaries for clinical members of the team, updating and working from as necessary. 27.To attend and participate in Team Development activities. 28.To act on own initiative and raise any relevant concerns he/she considers may jeopardise service delivery and/or care provision. 29.To maintain confidentiality at all times and to comply with the Data Protection Act and Access to Health Records procedures. 30.To comply with Health and Safety Regulations and work within the policy guidelines of Navigo. 31.To effectively manage compliance in mandatory training within the guidelines of Navigo. 32.Maintain an up to date and proficient working knowledge of Navigo policies, procedures and processes ensuring changes in process and procedures are embedded in working practice.. 33.Involvement as requested in new service initiatives and participation in working groups as appropriate and to meet needs of service. 34.Provide administrative input and perspective to developments within service as appropriate. 35.Any other reasonable duty in connection with the work of the Team and as required by the organisation.

Principal Duties/Main tasks 1.Responsible for the day to-day running and co-ordination of Sales Receivable function; ensuring that all tasks from raising of sales invoice requests, processing of sales invoices and allocation of payments are met with speed and accuracy whilst ensuring accounting procedures and organisation policies are adhered to. 2.Creation of new customer accounts; ensuring that all relevant information is collated and recorded accurately. 3.Ensure all invoices are accurate and correctly coded including VAT, payment terms, authorised and raised in a timely manner. 4.Responsible for updating and maintaining invoicing log spreadsheets and saving detailed audit trail of sales. 5.First point of contact for all debtor related queries who may have queries regarding sales invoice received or backing data may be required for validation of charges. 6.Processing and allocation of customer payments received ensuring accurately recorded in a timely manner. 7.Responsible for the accurate checking and reconciliation of income received from our trading arms including logging of till roll data. 8.Collating and logging of internal recharge data. 9.To able to use a degree of initiative when dealing with routine enquiries and can make judgements on a choice of options; escalating to manager or gain advice when required. 10.Plans and organises own workload to ensure all tasks are covered but is able to adapt and prioritise to ensure deadlines are met. 11.Other duties as required within the overall purview of the post.

Due to external funding, an exciting opportunity has arisen to work within our Lung Health Check Team.

We are looking for enthusiastic,dedicatedand proactive individuals to join our team.

Full-time role available at Grimsby



The post holder will assist in delivering an effective and efficient support service to the lung health check programme, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP’s) to ensure that functions of the role are carried out correctly within given timescales.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.


This advert closes on Thursday 12 Sep 2024

The job description is attached as a separate document with the person spec - please refer to it for more information

For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees. We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen. Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients. We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://joinnlag.co.uk/ In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement. We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

• Transport Clerk Required
• Grimsby, DN31
• £12.52 per hour, paid weekly in arrears
• Initially working 8am - 5pm, Monday to Friday, but eventually moving to 12pm - 9pm, Monday to Friday, with some weekend and night shift flexibility required as needed

Halo Recruit are working in partnership with a global leader in temperature-controlled distribution to recruit for an experienced Transport Clerk to join their team in Grimsby.

Duties of the Role:

• Monitoring of the day-to-day transport operations for the site
• Help keep our fleet safe and legal by managing all aspects of vehicle and driver compliance
• Carry out driver performance management.
• Liaise with other Company depots and delivery points
• Driver and fleet assignment using transport planning system
• De-briefing drivers
• Delivery rejections - temperature, damages, wrong product
• Create goods return notification (GRRS) for all delivery issues
• Dealing with vehicle and trailer breakdowns
• Stock allocation
• UN invoice job report
• Diary departure management
• Scanning, indexing, and filing
• Invoicing and status reports

Desirable Experience:

We are seeking candidates who have strong administration experience, preferably gained within a transport-based role, however this is not essential.

Strong IT skills are essential, as much of the role will involve working with systems and databases along with Microsoft Excel and other Microsoft packages.

You'll also be comfortable with working to stringent KPIs and tight deadlines, able to work well as part of a team to get the job done.

The key aspect of this role is the need for candidates to be flexible in terms of covering shifts, and the need for them to committed and reliable, and have a passion for delivering excellent customer service.

This is an ongoing placement, with the potential to gain a full-time contract after 12 weeks (subject to performance, conduct and attitude) therefore only candidates looking for a long-term, permanent position who can commit to being flexible to support the operation, and have an excellent work ethic should apply.

Hours of Work

The role will initially be working 8am - 5pm, Monday to Friday during the training period, but will then move to 12pm - 9pm, Monday to Friday, with the need for flexibility to meet the demands of the business as needed. This will include the ability to support other shift patterns, including nights and weekends, as needed. Please only apply if you can be flexible in this way.

Rate of Pay:

This role pays £12.52 per hour, paid weekly in arrears.

We are a Flexible Pay Employer that offers Wagestream. The money management app lets you choose when to get paid, put money aside each month, get discounts on your shopping, check your benefits entitlement, and much more.

We are also partnered up with the Company Shop, which will enable our staff and colleagues the opportunity to access their membership scheme free of charge. You can gain access to discounted food at up to 70% off the recommended retail price.

Induction / Start Date:

We are seeking candidates who are available to start work immediately.

HOW TO APPLY

To apply for this role, please call 01623 628843 to speak with a member of our team, or alternatively please click apply now to apply with your CV online.

Halo Recruit are a trading name of Challenge-trg Recruitment Limited and are acting as an employment business for the purposes of this role. We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, and sexual orientation.

Challenge-trg Recruitment Ltd is acting as an employment business in relation to this vacancy

We provide equal employment opportunities (EEO) in all our employment practices to all employees, temporary workers, and applicants for employment without regard to age, gender reassignment, married or civil partnership, pregnancy or maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Proud member of the Disability Confident employer scheme

1.To provide comprehensive and robust administrative management support including meeting setting and diary management to the Clinical Team Leads within area of service. 2. Assist in cover of aspects of the role of other Senior Administration roles within service area as and when requested/required. 3.This aspect of the role will often require working with confidential employees records with the commensurate level of discretion and diplomacy this entails, at all times adhering to the NHS Code of Confidentiality. 4.To work closely with Clinical Team Leads assisting in the recruitment process producing vacancy documentation, setting interviews, completing interview packs and management of all post interview documentation liaising with Workforce and Finance as appropriate. 5.Set up of new staff on all systems and organise induction timetables, mobile phones, equipment and access to all IT etc. 6.To manage all electronic staff files for area of service collating information as appropriate and ensuring staff records are up to date at all times ensuring employee records are stored and maintained in accordance with the Data Protection and Freedom of Information Acts. 7.Manage the requested annual leave for the Clinical Team Leads within service reporting back to and requesting authority from the Senior Operational Manager liaising with the Administrator to the Senior Operational Manager in updating the Senior Operational Managers diary. 8.To liaise with Clinical Team Leads and ensure staff annual leave records are produced annually, maintained, updated, reported on and diarised as required in line with Navigo process. 9.Will liaise with the Occupational Health Department under direction of Clinical Team Management for those clinical staff referred to Occupational Health furnishing Occupational Health via Navigo documentation with required information as requested and appropriate. 10.To work closely with Clinical Team Leads as requested reporting on required personnel information to assist in any ongoing staff monitoring/workforce meetings and administratively support and record on personnel files any Workforce staff meetings as led by the Senior Operational Manager/Clinical Team Leads within area of service. 11.To undertake month end reporting for area of service ensuring timescales are met and information provided is accurate and reflective. 12.To provide monthly detailed absence information which is highly sensitive by nature to external payroll providers and where required investigate, answer or if required, escalate any queries which could have an impact on staff monthly payments. 13.To support Management in the regular updating of Business Continuity Plans in relation to staffing of area of service i.e. to maintain an up to date emergency contact details record of all staff. 14.To upkeep and maintain the IT equipment/medical devices equipment register across area of service. 15.At the request of and under direction of Clinical Team Leads/Managers upload compliments and complaints information to the DATIX system. 16.Assist in the undertaking of regular audits of the system and help produce exception reports as appropriate to ensure compliance. 17.Assist in the production of Presentations on behalf of the management team using Power-point/Publisher. 18.Maintains effective financial systems and records ordering relative to area of service in conjunction with Management, monitoring budget expenditure, raising orders and processing invoices as necessary. 19.Regularly assist in the production of management documentation/reports for Clinical Team Leads/Senior Operational Manager as requested. The post holder will be required to determine the format of the report depending on the purpose of the information request and establish which system is best to source the information. 20.To offer support as requested to both internal and external meetings including complex management, business and clinical meetings where led by Clinical Team Leads/Management: Sourcing and booking of suitable venue Invitations/Meeting apology collation for Chair in relation to meeting attendees Preparation of Meeting Agendas and dissemination of documentation pre meeting Taking, producing and distributing minutes of meetings and relevant documentation under direction of Chairperson and Management. 21.To provide comprehensive administrative support to the Clinical Team Leads where they are the lead Investigator for Serious Investigations, complaints and staff grievances etc To offer support to Clinical Team Leads/Management within service area both internal and external Management meetings including: Sourcing and booking of suitable venue Invitations/Meeting apology collation for Chair in relation to meeting attendees Preparation of Meeting Agendas and dissemination of documentation pre meeting Taking, producing and distributing minutes of meetings and relevant documentation

1.To provide comprehensive and robust administrative management support including meeting setting and diary management to the Clinical Team Leads within area of service. 2. Assist in cover of aspects of the role of other Senior Administration roles within service area as and when requested/required. 3.This aspect of the role will often require working with confidential employees records with the commensurate level of discretion and diplomacy this entails, at all times adhering to the NHS Code of Confidentiality. 4.To work closely with Clinical Team Leads assisting in the recruitment process producing vacancy documentation, setting interviews, completing interview packs and management of all post interview documentation liaising with Workforce and Finance as appropriate. 5.Set up of new staff on all systems and organise induction timetables, mobile phones, equipment and access to all IT etc. 6.To manage all electronic staff files for area of service collating information as appropriate and ensuring staff records are up to date at all times ensuring employee records are stored and maintained in accordance with the Data Protection and Freedom of Information Acts. 7.Manage the requested annual leave for the Clinical Team Leads within service reporting back to and requesting authority from the Senior Operational Manager liaising with the Administrator to the Senior Operational Manager in updating the Senior Operational Managers diary. 8.To liaise with Clinical Team Leads and ensure staff annual leave records are produced annually, maintained, updated, reported on and diarised as required in line with Navigo process. 9.Will liaise with the Occupational Health Department under direction of Clinical Team Management for those clinical staff referred to Occupational Health furnishing Occupational Health via Navigo documentation with required information as requested and appropriate. 10.To work closely with Clinical Team Leads as requested reporting on required personnel information to assist in any ongoing staff monitoring/workforce meetings and administratively support and record on personnel files any Workforce staff meetings as led by the Senior Operational Manager/Clinical Team Leads within area of service. 11.To undertake month end reporting for area of service ensuring timescales are met and information provided is accurate and reflective. 12.To provide monthly detailed absence information which is highly sensitive by nature to external payroll providers and where required investigate, answer or if required, escalate any queries which could have an impact on staff monthly payments. 13.To support Management in the regular updating of Business Continuity Plans in relation to staffing of area of service i.e. to maintain an up to date emergency contact details record of all staff. 14.To upkeep and maintain the IT equipment/medical devices equipment register across area of service. 15.At the request of and under direction of Clinical Team Leads/Managers upload compliments and complaints information to the DATIX system. 16.Assist in the undertaking of regular audits of the system and help produce exception reports as appropriate to ensure compliance. 17.Assist in the production of Presentations on behalf of the management team using Power-point/Publisher. 18.Maintains effective financial systems and records ordering relative to area of service in conjunction with Management, monitoring budget expenditure, raising orders and processing invoices as necessary. 19.Regularly assist in the production of management documentation/reports for Clinical Team Leads/Senior Operational Manager as requested. The post holder will be required to determine the format of the report depending on the purpose of the information request and establish which system is best to source the information. 20.To offer support as requested to both internal and external meetings including complex management, business and clinical meetings where led by Clinical Team Leads/Management: Sourcing and booking of suitable venue Invitations/Meeting apology collation for Chair in relation to meeting attendees Preparation of Meeting Agendas and dissemination of documentation pre meeting Taking, producing and distributing minutes of meetings and relevant documentation under direction of Chairperson and Management. 21.To provide comprehensive administrative support to the Clinical Team Leads where they are the lead Investigator for Serious Investigations, complaints and staff grievances etc To offer support to Clinical Team Leads/Management within service area both internal and external Management meetings including: Sourcing and booking of suitable venue Invitations/Meeting apology collation for Chair in relation to meeting attendees Preparation of Meeting Agendas and dissemination of documentation pre meeting Taking, producing and distributing minutes of meetings and relevant documentation

The job description is attached as a separate document with the person specification. Please refer to this for more information before completing your application.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.