Total 34 Others level Administrative / Clerical job vacancies in Cannock, Staffordshire, WS11 0AE

We are seeking an organised and detail-oriented Office Assistant to join our team. As an Office Assistant you will play a crucial role in ensuring the smooth operation of our office and providing administrative support. This is a full-time position with competitive pay. Would be useful if you had experience with Google Sheets or Excell.

Duties:
- Answer phone calls in a professional and friendly manner, recording messages and putting calls through to the relevant people
- Provide general administrative support such as filing, scanning, and photocopying of documents
- Assist with basic clerical tasks as assigned

-Ability to work independently and as part of a team.

-On the job training provided

Skills:
- Excellent phone etiquette and customer service skills
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Proficiency in computerised office applications such as Microsoft Office Suite
- Attention to detail and accuracy in data entry and record keeping

If you are a motivated individual with general administrative skills, we would love to hear from you. Please submit your application for consideration.

Job Types: Full-time, Permanent

Pay: From £23.400 per year

Additional pay:

Bonus scheme
Benefits:

Company pension
Free parking
On-site parking
Schedule:

Day shift
Monday to Friday
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Job responsibilities Management support Assisting the Practice Manager with process improvement and quality improvement projects, implementing new processes and supporting the team during the transition phase. Resource planning organising clinical rotas to ensure adequate resource levels. This will include planning Duty GP days and clinician holidays. Escalating issues to management regarding cover requirements. Identifying and anticipating potential problems such as shortage of staff, appointment availability, waiting lists, room availability, and raising such issues to Practice Manager. Reception support Providing cover and assistance to the Reception Supervisor, ensuring appropriate cover for the reception/admin teams, and covering ad hoc gaps as part of role. Assisting the Reception and Admin team with their roles by providing help and support, as well as staff training. Keeping an overview of the daily tasks and roles of varied teams to ensure work is being completed in a timely manner. Supporting colleagues to maintain an efficient, hardworking, and friendly working environment. Maintaining excellent communication across all the team to keep them inform of any changes and assist with leading team meetings. HR Supporting the induction of new staff and medical students, such as timetable planning, handling queries and setting up on SytsmOne. IT support Managing and resolving all site IT issues. General admin tasks Completing variety of administrative tasks within the practice. Ordering stock and keeping overview of stock supplies to ensure there are sufficient supplies. Providing support to wider team in the form of helping with queries, tasks and IT issues. Supporting with Private work, Deductions, Coding/Workflow, Reception etc as needed. Patient support Promoting and providing excellent customer service. Handing initial verbal complaints. Chaperone for patients as needed. Experience Essential Experience working in GP practice or Healthcare setting. Experience working in leadership role. Experience with SystmOne. Skills Essential Critical thinking and problem solving. Strong understanding of computers with excellent IT skills. Knowledge and skills with using Word and Excel. Good organisational skills. Strong interpersonal and verbal communication skills. Being well presented and motivated individual who always maintain a high level of professionalism. Able to work independently and within a great team. Compassion and understanding towards patients and colleagues.

We want to appoint a highly motivated and enthusiastic Welfare and Care Assistant to join our support team. As a member of our Support Team, you will work closely with other support staff, teaching assistants and teachers to support children with a range of disabilities and support needs. The role supports learners’ personal and physical care needs including changing and feeding, as well as supporting young people in classes and to access community-based activities including pushing wheelchairs. This could also be an ideal role for parents/carers who want to work around their children’s school hours.You will be confident about working with (or learning to work with) children with a range of SEND needs and either have or be willing to learn about best practice in the area, you will be passionate and open to learn and you will work well in a team and have excellent communication skills. Blackfriars Academy is a very special place to be educated. We have a learning community of approximately 120 students aged between 11-19 and over 90 staff all working towards the goal of supporting students with profound and complex, or moderate or severe learning needs and profound and complex needs to reach their potential. We are special because we provide an outstanding educational experience for a vast range of needs in a supportive and caring atmosphere where students blossom in our inclusive environment. Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.
Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world. Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do. All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family. Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally.
Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment: An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff) Support Staff only based on working full time, all year - Generous holiday entitlement from your first day of employment (37 days holiday rising to 39 days after 5 years’ service including Bank Holidays)
Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme. Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
Free Eye Tests
Cycle to work scheme
Access to our Institute of Education and fantastic opportunities to help you grow, contribute and flourish in your role and in the Trust. We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one. Actual Salary: £18,395 - £18,685 Working Hours: 32.5 hrs Mon - Fri 08.45 – 15.45, Term Time only plus 5 inset days Contract Type: Fixed term until 31.08.25, however this position could become permanent

What skills and experience we're looking for

We want to appoint a highly motivated and enthusiastic Welfare and Care Assistant to join our support team.

As a member of our Support Team, you will work closely with other support staff, teaching assistants and teachers to support children with a range of disabilities and support needs. The role supports learners’ personal and physical care needs including changing and feeding, as well as supporting young people in classes and to access community-based activities including pushing wheelchairs. This could also be an ideal role for parents/carers who want to work around their children’s school hours.

You will be confident about working with (or learning to work with) children with a range of SEND needs and either have or be willing to learn about best practice in the area, you will be passionate and open to learn and you will work well in a team and have excellent communication skills.

Blackfriars Academyis a very special place to be educated. We have a learning community of approximately 120 students aged between 11-19 and over 90 staff all working towards the goal of supporting students with profound and complex, or moderate or severe learning needs and profound and complex needs to reach their potential. We are special because we provide an outstanding educational experience for a vast range of needs in a supportive and caring atmosphere where students blossom in our inclusive environment.

Shaw Education Trust are a thriving mix of diverse and growing schools including Primary, Secondary and Special Schools all working together to improve the lives of young people in our communities. We are sponsored by Shaw Trust a charity organisation that focuses on transforming lives. We’re a growing group of dynamically awesome academies providing education to children of all ages and abilities. Staff across our team of schools are dedicated to ensuring that every child has the opportunity to be successful, whatever their starting point in life.

Our Special settings cater for children and young people with a wide range of Special Educational Needs from children with profound medical needs and life limiting conditions, those with severe, moderate and sensory needs through to young people with social emotional and mental health needs that require support and understanding to help them to navigate their world.

Whether you are a teacher, a teaching assistant, a healthcare professional or work in facilities, admin or operations all our Special Schools offer you the opportunity to work within an establishment that has a ‘family’ feel that puts the children, young people and their families at the heart of what they do.

What the school offers its staff

All the pupils within our Special Schools have an individualised education and are educated in small classes and groups with enhanced support to ensure that all their needs are met. There is nothing more rewarding than being part of a team that supports a child or young person with Special Educational Needs to reach their goals. You truly will make a difference to the life of a young person and their family.

Our schools span from Birmingham to Bury, meaning that we can support students from all walks of life, no matter their background or socioeconomic status. In doing this, we can help ensure all children are able to access a high standard of education, with all being treated equally.

Shaw Education Trust offer the following employee benefits with your Teaching or Support Staff employment:

• An excellent Local Government Pension Scheme (Support Staff) / Teachers Pension (Teaching Staff)
• Support Staff only based on workingfull time, all year- Generous holiday entitlement from your first day of employment (37 days holidayrising to 39 daysafter 5 years’ service including Bank Holidays)
• Electric Car Scheme: Environmentally friendly vehicles with our electric car scheme.
• Access to Medicash Health & Wellbeing Plan: Enjoy health services designed to support your well-being.
• Free DiscountForTeachers Scheme for all staff (Support and Teaching), Exclusive discounts to save money with a wide selection of discounts and exclusive offers from hundreds of the biggest brands.
• Free Eye Tests
• Cycle to work scheme
• Access to our Institute of Education and fantastic opportunities to help yougrow, contributeandflourishin your role and in the Trust.

We know our people are the key to our success and so we’re committed to ensuring the employment experience at Shaw Education Trust is a rewarding one.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Secretary to Senior Management Team
Fulltime, Permanent
Location: Stafford College
Salary: £25,000 - £30,000 per annum
In November 2019 Newcastle and Stafford Colleges Group (NSCG) became the first further education provider in England to achieve outstanding grades in every area of Ofsted’s recently reformed Education Inspection Framework (EIF).
The inspection report praised all areas of the College’s provision and acknowledged NSCG’s ‘positive, stimulating and safe learning environment’, ‘highly motivated staff’, and ‘learners’ exemplary behaviour and attitudes to learning’. It also highlighted the fantastic partnerships the College has with industry.
As Secretary to the Senior Management Team you will be responsible for providing a professional and confidential secretarial and administrative support service.
Main duties and responsibilities will include:
Providing a full range of secretarial duties to the Senior Management Team including the production of confidential letters, emails, reports and presentations all to a very high standard.
Providing an efficient and welcoming point of contact for all visitors, students and staff.
Receiving, sorting and distributing incoming mail and dealing with routine correspondence.
Managing the diaries of members of the Senior Management Team.
Producing high quality minutes of meetings held within the College where appropriate.
Managing the bookings of internal meeting rooms as required.
The willingness to travel and work between sites is essential and you will need a current driving licence and your own transport.
Due to the nature of the role, confidentiality and diplomacy are of paramount importance, as is the ability to work to tight deadlines in a calm and professional manner.
Required Skills and Experience:
Has previous experience of working in a senior secretarial role which includes minute taking
Has excellent literacy and presentation skills
Has excellent organisational skills and the ability to meet strict deadlines on a regular basis.
Has a confident and professional manner and is able to communicate effectively at all levels.
What’s in it for you?
The college offers and excellent benefits package which includes:
Local Government Pension Scheme
Electric Vehicle Scheme (Salary Sacrifice)
Cycle to Work Scheme (Salary sacrifice)
Excellent Training and Development Opportunities (supported with a dedicated budget)
Staff parking available
Health-related benefits including subsidised health scheme
On site restaurant facilities and FREE early morning coffee/tea and toast
How to apply
To apply for the role of Secretary to the Senior Management Team, please click ‘Apply Now’ to complete an online application form.
The closing date for completed applications is Sunday 17th November 2024

We are seeking an organised and detail-oriented Office Assistant to join our team. As an Office Assistant you will play a crucial role in ensuring the smooth operation of our office and providing administrative support to our staff. This is a full-time position with competitive pay.

Duties:
- Answer phone calls in a professional and friendly manner, recording messages and putting calls through to the relevant people
- Provide general administrative support such as filing, scanning, and photocopying of documents
- Assist with basic clerical tasks as assigned

-Ability to work independently and as part of a team.

-On the job training provided

Skills:
- Excellent phone etiquette and customer service skills
- Strong organisational skills with the ability to multitask and prioritise tasks effectively
- Proficiency in computerised office applications such as Microsoft Office Suite
- Attention to detail and accuracy in data entry and record keeping

If you are a motivated individual with general administrative skills, we would love to hear from you. Please submit your application for consideration.

Job Types: Full-time, Permanent

Pay: From £19,000.00 per year

Additional pay:

Bonus scheme
Benefits:

Company pension
Free parking
On-site parking
Schedule:

Day shift
Monday to Friday
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

THE COMPANY
A local service business based on the outskirts of Rugeley require an experienced Accounts Clerk for a permanent contract.

THE ROLE
Reporting to the Accounts Manager your tasks will include processing Sales and Purchase invoices; dealing with accounts queries; processing payments and receipts; creating invoices; filing; communicating with customers and suppliers. You will also be allocating cash, attending meetings, taking minutes, and keeping notes; Liaising with staff in other departments and with external contacts; to investigate and resolve any issues. Process Sales invoicing and credit notes on Sage 50 and Client’s portals. Credit control and process monthly rebates and carry out credit checks on potential new customers and set credit limits.

REQUIREMENTS
The post provides both clerical and administrative support to managers, either as part of a team or individually depending on the task. The role plays a vital part in the administration and smooth-running of businesses. Most work involves both written and oral communication, word processing and typing, and requires relevant skills such as IT, organisational and presentation skills, as well as the ability to multi-task and work well under pressure. You will have at least 3 years accounts & admin experience. A good knowledge of the finance function including both Sales and Purchase ledger with knowledge of Sage and MS Excel. The ability to work in a small team with a good eye for details and strong numerical skills.

COMPANY BENEFITS
The company offer good working conditions and onsite parking. Working hours 8.00am – 5.00pm. Salary of £24,000 – £26,000 depending on experience.

Cross Office Support Role - (Secretarial/Office Administration/Reception)
£25K, Open to negotiation DOEStafford, Occasional request to cover reception in Rugeley office.Monday - Friday, 9am - 5pm
Main Tasks/ Responsibilities:

• Reception Duties: Cover reception, process calls, log messages, and handle visitors, especially new clients.
• Client Service: Be considerate towards client needs, providing timely and professional service.
• Post and Email Management: Monitor incoming post, list and receipt cash, and distribute general emails.
• Administrative Support: Undertake clerical duties, maintain reception area tidiness, and provide cover for Rugeley reception.
• Document Preparation: Prepare accurate correspondence and documents swiftly using audiotyping and word processing.
• Filing and Mail: Administer daily filing, manage client files, and prepare mail for dispatch.
• Meeting and Diary Management: Arrange meetings, maintain diaries, and prepare meeting rooms.
• Training and Development: Undertake training, promote self-development, and guide junior staff.
• Confidentiality and Efficiency: Maintain confidentiality, seek economies with office supplies, and adapt to changes in working practices.
• IT and Accounts Knowledge: Understand the firm's IT systems, request training if needed, and follow accounts procedures.

Skills / Attributes

• Accurate audio and copy typing with experience.
• Efficient keyboard skills.
• Proficient in Microsoft Word and Outlook.
• Strong organisational and diary management skills.
• Clear communication and pleasant telephone manner.
• Literate and numerate with neat handwriting.
• Adaptable and able to work in a team.
• Good knowledge of the firm's business and ability to learn new software.

Benefits

• 34 days holiday (This includes 8 days bank holiday, 4 contractual leave days during the Christmas period) Increasing by one day per year to up to 5 years of service.
• 5%, employer contribution, 3% of employee contribution, totalling a combined 8% contribution
• Career development opportunities
• Investments and Savings
• Financial advice/support
• Retail Discount Scheme - vouchers/discounts
• Childcare vouchers

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Warehouse Admin

We are seeking a Warehouse Administrator to play a vital role in coordinating our daily warehouse and distribution requirements.

Salary: £11.68 per hour

Working Hours:

• 5 out of 6 days Mon - Sat
• 8:00 - 16:00

Location: Stafford, Acton Gate

Duration: Ongoing

Responsibilities:

• Produce daily progress reports for the customer.
• Provide operational support to ensure efficient day-to-day warehouse operations.
• Liaise with the customer to meet their requests and ensure satisfaction.
• Maintain accurate records within the warehouse WMS to facilitate smooth operations.
• Generate order picks and putaway documents for warehouse staff.

Requirements:

• Computer literate
• Organised
• Admin experience
• Excellent communication skills
• Ability to work in a fast-paced environment

Benefits of working with us as a Warehouse Operative:

• 28 Holidays per year
• Weekly Pay
• Pension Scheme
• Mortgage references

This is an amazing opportunity if you are looking for Warehouse Admin jobs in Acton Gate, Stafford

Sign your contract with Job&Talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Job Title: Warehouse Admin

We are seeking a Warehouse Administrator to play a vital role in coordinating our daily warehouse and distribution requirements.

Salary: £11.68 per hour

Working Hours:

• Monday to Friday, 6am to 2pm and rotating to 2pm to 10pm

Location: Stafford, Acton Gate

Duration: Ongoing

Responsibilities:

• Produce daily progress reports for the customer.
• Provide operational support to ensure efficient day-to-day warehouse operations.
• Liaise with the customer to meet their requests and ensure satisfaction.
• Maintain accurate records within the warehouse WMS to facilitate smooth operations.
• Generate order picks and putaway documents for warehouse staff.

Requirements:

• Computer literate
• Organised
• Admin experience
• Excellent communication skills
• Ability to work in a fast-paced environment

Benefits of working with us as a Warehouse Operative:

• 28 Holidays per year
• Weekly Pay
• Pension Scheme
• Mortgage references
• Ongoing training and the chance to gain valuable certifications

This is an amazing opportunity if you are looking for Warehouse Admin jobs in Stafford.

Sign your contract with Job&Talent for some great working benefits and professional stability.

If you are interested in the above role please click apply and one of our team members will get in touch with you shortly!

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services.

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

What skills and experience we're looking for

This is an exceptional opportunity for a friendly, highly organised person to join

our dynamic and busy office team. The right candidate should be a qualified,

enthusiastic, positive, self-motivated and have the capacity for hard work and

a desire to support our skilled administrative team.

You will be required to complete a wide variety of clerical tasks, ranging from

answering the telephone to dealing with complex customer enquiries. You will

have a personable approach to students, staff and external stakeholders.

You will need to possess strong organisational and administrative skills together

with IT and communication skills. The duties of the post are varied so the ability

to prioritise workload, work under pressure and a high level of flexibility is

required. This is a permanent position, to commence as soon as possible,

term time only.

What the school offers its staff

• A Christian community with a caring, secure and

disciplined environment.

• A wide range of extra-curricular activities.
• High academic standards.
• A commitment to success for all.
• Ongoing CPD for all staff

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

We are seeking a full-time Receptionist/Administrative Support Assistant to start as soon as possible. The role will involve support for the school’s general administration including reception duties, and other key functions such as the parents’ evening booking system, or home-school communication. There are two busy receptions in school and we anticipate the postholder being based in our main visitor reception. This role will involve some first-aid duties and the successful candidate should be willing to undertake any necessary training.

The successful candidate will have excellent administrative skills, IT skills and be highly efficient and organised. Whilst experience in a school is not essential, we are looking for someone who is used to operating IT systems in a front of house setting. The post requires you to be able to deal sensitively with a variety of situations with students, staff, parents and external organisations. An ability to remain calm in stressful situations and a flexible approach with highly accurate written communication skills are essential.

What the school offers its staff

King Edward VI School is a popular 11-18 comprehensive school rated Good by OfSTED in 2022 with recognition of outstanding practice and high expectations. The school is well-regarded within the community and has a reputation for high quality teaching. Lichfield is a small, vibrant cathedral city which is easily accessible from the surrounding areas.

Further details about the role

This position is subject to a criminal records check from the Disclosure & Barring Service (Formerly CRB) which will require you to disclose all criminal convictions.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

NJC 3-8 £22,737 - £24,702 Actual Salary: £19,470.79 - £21,153.52 + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

37 hours a week, 39 weeks per year (flexible working considered)

Permanent

As soon as possible

Tamworth Enterprise College is based in Staffordshire, within easy commuting distance of Birmingham and Derby. We are on a journey to rapidly improve the quality of teaching and learning across the school, to impact positively on student outcomes.

As an Attendance Assistant, you'll play a vital role in:

• Improving student attendance: Ensuring our school meets statutory obligations and targets.
• Providing exceptional customer service: Building strong relationships with students, parents, and staff.
• Driving school improvement: Contributing to the overall success of our academy.

To succeed in this role, you'll need:

• Strong organisational skills: Ability to manage multiple tasks and prioritise effectively.
• Excellent communication skills: Clear and effective communication with all stakeholders.
• Customer service focus: A commitment to providing exceptional support.
• Technical proficiency: Good IT skills and the ability to use various software applications.

We offer:

• A supportive and collaborative work environment.
• Opportunities for professional development.
• Competitive salary and benefits package.

We encourage you to apply if you're passionate about making a positive impact on the lives of young people.

Who is Lift Schools?

We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had.

We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.

We offer you:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

Ready to apply? Get in touch here. We can't wait to hear from you.

Closing date: 14th October 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

We are hiring Administration Officers!

Location: Stoke-on-Trent

Fully office based.

Hourly rate: £12.84 p/h

Contract: Temporary ongoing assignment

Monday - Friday, 9:00 to 17:00, Full time

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team of Administration Officers in Stoke-on-Trent Home Office in the Asylum department.

Asylum Operations is responsible for registering, deciding and concluding asylum protection claims. The primary function of the directorate is to make high quality decisions on asylum cases and work with other parts of the organisation to ensure effective immigration control. The role of administrative support staff is to ensure that asylum cases can progress through the asylum process.

Key Duties

• Provide administrative support by undertaking a range of administrative tasks, specifically logging and actioning a variety of correspondence and dealing with customer enquiries.
• Safeguarding personal data and complying with all GDPR requirements
• Manage inboxes and dealing with correspondence received electronically or by post. Update relevant databases/files.
• Make and demonstrate well-judged decisions regarding demand-led correspondence and other complex queries relating to Asylum Registration Cards (ARCs) and screening.
• To collate, assess and respond to information given by customers.
• Escorting customers to their Asylum Interviews
• Responding to digitally received postal and telephony queries in an effective and timely manner.
• Deliver against targets and provide excellent customer service.
• Develop and maintain good working relationships to collaboratively deliver what is required.
• Deliver a professional service to the Home Office standards and support colleagues.
• Have a flexible approach and be receptive to organisational change.
• Additional duties within the scope of the grade may vary dependant on business needs and the specific team where the candidate is placed.

Essential Criteria

• Be able to use basic Microsoft packages including Word, Excel and Outlook
• Adapt to changing priorities and ability to work at pace.
• Ability to work independently and closely with others to achieve shared goal/targets.
• Good communication and interpersonal skills (both verbal and written)

You must hold a valid passport and must have lived in the UK for longer than 5 years. You can apply for the role with your CV. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.  In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

As a member Cannock Villages PCN you will be competent and proficient in delivering the requirements of the Team administrator support role and work closely with the community nurses, phlebotomists, GPs as well as the wider multi-disciplinary team to support and provide outstanding care and interventions to patients within their own homes For further details, please take a look at the detailed job description and person specification attached.