Total 41 job vacancies in labuan

AYANA Hospitality, an acclaimed hospitality company, is seeking a highly organized and detail-oriented individual to join their team as a Purchasing Staff for their Komodo property. This is an opportunity to become a key player in the company's supply chain operations and support the company's continued growth in the hospitality industry. The successful candidate will have a passion for procurement, exceptional attention to detail, and excellent communication skills.

Responsibilities

• Manage and track inventory levels to ensure optimal stock levels are maintained
• Coordinate with suppliers to ensure timely delivery and resolve any delivery issues
• Assist with the preparation of purchase orders and invoices
• Perform data entry and maintain accurate purchasing records
• Monitor supplier performance and regularly evaluate alternatives in the market
• Assist with the development of procurement strategies to maximize efficiency and cost savings
• Collaborate with cross-functional teams, such as operations and finance, to ensure seamless procurement processes and timely payment of invoices

• Bachelor's degree in hospitality, business administration, or a related field
• Minimum of 2 years of experience in purchasing and inventory management, preferably in the hospitality industry
• Excellent verbal and written communication skills in both English and Indonesian
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel and other inventory management software
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to work flexible hours and adapt to changes in priorities as needed.

AYANA Hospitality is looking for a creative and skilled Multimedia Specialist to join our dynamic team. The Multimedia Specialist is part of AYANA Komodo's Public Relations Team. The successful candidate will be the dedicated photographer, videographer, editor, and graphic designer for the resort and its fleet of cruises.

Responsibilities

• Work closely with the PR Executive to come up with ideas for IG reels, ads, TikTok videos, YouTube videos, and photos that can gain traction on our channels and drive engagement, follows, or conversions
• Be an active member of the PR team, strategizing and contributing new ideas regularly
• Stay up-to-date on trends and experiment with new ways for AYANA to reach new and relevant audiences through design and multimedia
• Coordinate external vendors for photography, videography or design as needed
• Work closely with AYANA's designers and photographers from other properties to understand the brand and ensure cohesion
• Create mood boards, references and concepts for photo and video shoots
• Edit photos & videos footage into social media and corporate content
• Complete necessary paperwork for photo shoot needs (ex. food and beverage costs, shooting permits, etc.)
• Coordinate models for photo and video shoots, occasionally work with KOLs, creators, media, or models for special content creation projects
• Provide a monthly report of work
• Assist with other PR tasks as needed, such as admin or hosting media or influencers

• Experience and strong abilities with professional camera equipment, including drone

• Good level of English to communicate with different team members and media as needed
• Creative with artistic and videography ideas
• Ability to understand 5-star brand image
• Willing to work as part of a team to meet the needs of various departments

AYANA Hospitality is seeking a dynamic Sales Executive to join our team at AYANA Komodo resort, one of the most luxurious resorts in the world. As a Sales Executive, you will be responsible for generating revenue by promoting and selling our resort's BOAT (Best of All Times) service to potential clients. You will be part of a team dedicated to exceeding our guests' expectations by providing exceptional services that create unforgettable experiences.

Responsibilities

• Identifying potential clients and developing new business relationships.
• Promoting the BOAT (Best of All Times) service to potential clients and presenting its value proposition.
• Developing and implementing sales strategies to achieve targets and goals.
• Reviewing market analysis to determine customer needs, competitor activity, and market trends
• Communicating with clients to understand their requirements, providing insight into the luxury travel experience.
• Preparing and presenting sales proposals, contracts, and packages to clients.
• Participating in industry events, networking, and gathering market intelligence.

• Experience in sales and business development in the hospitality industry.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to exceed sales goals and targets.
• Customer-focused and service-oriented to provide exceptional experiences to clients.
• Knowledge of sales and marketing techniques and principles.
• Ability to work independently and in a team environment.
• Must be able to work flexible hours, including weekends and holidays.

• Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
• Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
• Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
• Monitor and evaluate guest feedback to continuously improve the spa experience.
• Train and motivate spa staff, providing coaching and guidance as needed.
• Collaborate with other departments within the resort to ensure a seamless guest experience.
• Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
• Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
• Handle any guest complaints or issues in a timely and satisfactory manner.
• Ensure compliance with all health and safety regulations.
• Contribute to the development and implementation of the resort's sustainability initiatives.

• Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
• Proven experience as a Spa Manager or similar role.
• Excellent leadership and management skills.
• Strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Knowledge of spa treatments and products.
• Fluency in English, both written and spoken.
• Experience in a luxury hotel or resort is preferred.

AYANA Hospitality is seeking a dynamic and motivated Assistant Learning & Development Manager to join our team at AYANA Komodo, located in the stunning Komodo Island. In this role, you will support the Learning & Development Manager in designing, implementing, and evaluating training programs that enhance employee performance and contribute to the overall success of the resort. You will collaborate with various department heads and trainers to identify training needs, develop training materials, and deliver engaging and effective training sessions. The ideal candidate possesses a passion for developing others, strong communication skills, and a proactive approach to learning and development.

Responsibilities

• Assist in developing and implementing the resort's learning and development strategy
• Collaborate with department heads to assess training needs and develop training plans
• Support the design and delivery of training programs, workshops, and seminars
• Coordinate training logistics, including scheduling, resources, and venue arrangements
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement
• Maintain training records and ensure compliance with training requirements
• Support the implementation of employee onboarding and orientation programs
• Stay up-to-date with industry trends and best practices in learning and development

• Minimum of 3 years of experience in a learning and development role, preferably in the hospitality industry
• Bachelor's degree in Human Resources, Training, or a related field
• Strong knowledge of learning and development principles and practices
• Excellent presentation and facilitation skills
• Ability to collaborate and work effectively with diverse teams
• Good organizational and project management skills
• Proficiency in Microsoft Office and learning management systems
• Strong problem-solving and analytical skills

We are looking for an Assistant Executive Housekeeper to join our team at AYANA Komodo. In this role, you will assist the Executive Housekeeper in overseeing the daily operations of the housekeeping department, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will also be responsible for managing a team of housekeeping staff, training and developing them to provide exceptional service to our guests. As an Assistant Executive Housekeeper, you will play a key role in ensuring guest satisfaction and maintaining high standards of cleanliness throughout the property.

• Prior experience as a supervisor or assistant executive housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to train and develop a team
• Knowledge of housekeeping procedures and best practices
• Flexibility to work in a remote and exotic location

As the Executive Housekeeper at AYANA Komodo, you will be responsible for overseeing the daily operations of housekeeping, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will work closely with a team of dedicated housekeeping staff to ensure the highest level of cleanliness and guest satisfaction. Additionally, you will be responsible for managing the housekeeping budget and ensuring that all departmental goals are met.

• Prior experience as an Executive Housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Degree in hospitality management or a related field is preferred
• Fluency in English and a second language is a plus
• Flexibility to work in a remote and exotic location

• Assist in ensuring the Human Resources department complies with all corporate, regional, and hotel policies and procedures, and the Indonesian governmental regulations pertaining to employee benefits.
• Organize and maintain employee benefit records.
• Assist in disseminating information affecting employee benefits and administration.
• Process proper paperwork for the enrolment of employees and their defendants in the BPJS Ketenagakerjaan program.
• Assist in processing employee terminations.
• Process status change forms and assist in monitoring eligibility for vacations, paid sick leave, holidays and leaves of absence.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Trouble-shoot benefit claim problems and employee concerns through communications and the application of the AYANA Resort Company’s philosophy of service.
• Reconcile and process monthly insurance premium statements.
• Provide benefits information and assist in administering intercompany transfers.
• Assist in general Human Resources functions with clerical supports duties.
• Coordinate employee Discounted Rooms program.
• Total and record earned vacation hours.
• Prepare periodic reports and conduct audits of benefit levels, usage and rates with the assistance of Human Resources Director and Assistant Direction.
• Update employee data according to information listed on respective Status Change Form.
• Prepare monthly employee birthday list.
• Organize a monthly employee birthday party.
• Prepare and send correspondence on job offers to specified applicants.
• Prepare 90-day probationary review notifications and distribute to department managers.
• Prepare monthly departmental payroll records and submit to paymaster.
• Perform all other duties as assigned.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion.

• Has experience in a similar position at a 5-start Resort.
• Has Good communication and interpersonal skill
• Has excellent Leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's qualification.

Company & Role Overview

AYANA Hospitality is a renowned hospitality company that strives to provide exceptional experiences and services to its guests. With a portfolio of luxurious hotels and resorts around the world, AYANA Hospitality prides itself on delivering top-notch quality and creating memorable moments for its visitors.

We are currently seeking a dedicated and passionate English Teacher to join our team at AYANA Komodo resort, located in the stunning Komodo National Park in Indonesia. As an English Teacher, you will have the opportunity to inspire and educate students from various backgrounds while enjoying the breathtaking natural beauty of the region.

If you have a love for teaching, a strong command of the English language, and a desire to work in a dynamic and beautiful setting, we would love to hear from you.

• Develop and implement engaging lesson plans that align with the curriculum
• Teach English language skills to students of different age groups and proficiency levels
• Provide a supportive and inclusive learning environment
• Assess and evaluate students' progress and provide feedback
• Utilize technology and other educational resources to enhance learning
• Collaborate with colleagues to share best practices and actively participate in professional development opportunities

• Participate in school events and activities
• Communicate with parents and provide regular updates on student progress
• Contribute to the overall success and growth of the English program

Requirements

• Bachelor's degree in English, Education, or a related field
• Teaching certification or relevant teaching experience
• Native or near-native English fluency
• Experience teaching English as a second language is preferred
• Passion for education and a commitment to student success
• Excellent communication and interpersonal skills
• Flexibility and adaptability in a multicultural environment

• Working hours: Monday - Friday, 8:00 AM to 4:00 PM
• Contract Period: 1 year

• To ensure hotel revenue is balanced, controlled, complete and accurately reported each day
• Perform spot audit on rooms periodically, checking against housekeeping report
• Complete any other projects, tasks or activities as assigned from time to time
• Reconcile taxes and service charged on revenue
• Split revenue in Opera as per agreed ratios (e.g. third party or packages, where ever not configured in the system)
• Prepare Food and Beverage Report, Daily Revenue Report
• Ensure rebate for the day is initiated and signed by Manager. Receive authorization for rebates per the Delegation of Authority (DOA)
• Scrutinize the rebates for reason ability and adherence to DOA
• Check total of all ledgers (guest/ city/ deposit/ package) to ensure all transactions for the prior day have been posted accurately
• In case of discrepancy, run Opera Imbalance Report which identifies ledger in which the item is stuck
• Generate No Show report to check that charges are levied and bills are raised to the guest by Front Desk
• Receive incentive sheet duly approved from Front Office along with back up for the up sells
• Receive signed copy of upgrade report from Front office and verify the data
• Check reservations against the original booking

• Has experience in a Similar position at a 5 star resort
• Has Good communication and interpersonal skill
• Has excellent leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's Qualification

AYANA Hospitality, an industry-leading hospitality company, is seeking a General Cashier for our AYANA Komodo resort in Indonesia. Our company is dedicated to providing exceptional service and experiences to our guests, and we need someone who shares our passion for hospitality to join our team. As the General Cashier, you will be responsible for managing all financial transactions for the resort, ensuring accuracy and accountability at all times.

Responsibilities

• Handle all financial transactions for the resort, including petty cash, bank deposits, and credit card transactions
• Reconcile all financial accounts and ensure all financial records are accurate and up-to-date
• Manage and maintain accurate records of all cash and credit transactions
• Prepare detailed financial reports for management and executive teams
• Provide support and training to team members to ensure accurate financial reporting
• Ensure all financial policies and procedures are followed consistently and accurately
• Assist in budget preparation and monitoring, and help identify cost-saving measures

• Bachelor's degree in accounting, finance, or a related field
• At least 2 years of experience in a similar role in the hospitality industry
• Strong working knowledge of financial software programs
• Advanced proficiency in Microsoft Excel and other office productivity software
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Ability to work under pressure and meet deadlines

AYANA Hospitality, an acclaimed hospitality company, is seeking a highly organized and detail-oriented individual to join their team as a Purchasing Staff for their Komodo property. This is an opportunity to become a key player in the company's supply chain operations and support the company's continued growth in the hospitality industry. The successful candidate will have a passion for procurement, exceptional attention to detail, and excellent communication skills.

Responsibilities

• Manage and track inventory levels to ensure optimal stock levels are maintained
• Coordinate with suppliers to ensure timely delivery and resolve any delivery issues
• Assist with the preparation of purchase orders and invoices
• Perform data entry and maintain accurate purchasing records
• Monitor supplier performance and regularly evaluate alternatives in the market
• Assist with the development of procurement strategies to maximize efficiency and cost savings
• Collaborate with cross-functional teams, such as operations and finance, to ensure seamless procurement processes and timely payment of invoices

• Bachelor's degree in hospitality, business administration, or a related field
• Minimum of 2 years of experience in purchasing and inventory management, preferably in the hospitality industry
• Excellent verbal and written communication skills in both English and Indonesian
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel and other inventory management software
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to work flexible hours and adapt to changes in priorities as needed.

AYANA Hospitality is a luxury hospitality company seeking a Guest Relation Officer for our AYANA Komodo resort. As a Guest Relation Officer, you will be responsible for providing exceptional customer service to our guests, ensuring they have a memorable stay at our resort.

Responsibilities

• Welcome and greet guests upon arrival with a friendly and professional demeanor
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Handle guest enquiries, requests, and complaints, providing timely and appropriate resolutions
• Coordinate with other departments to fulfill guest needs and preferences
• Provide information to guests about the resort facilities, services, and local attractions
• Promote and upsell resort amenities, packages, and promotions

• Previous experience in a similar role in the hospitality industry
• Excellent communication and problem-solving skills
• Customer service oriented with a positive attitude
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of hotel management software and Microsoft Office suite
• Fluency in English and additional languages is a plus
• Flexibility to work in shifts, including weekends and holidays

• Orchestrate, assist and implement all special needs, requests and preference information as outlined under job overview for deliver to guest
• Daily house court and expected arrivals/departures (particularly VIP’s)
• Schedule daily group activities, name and location of meeting/banquet rooms.
• Provide welcome drink & chilled towel for arrival guest also guest in need.
• Monitor out look and follow up request.
• Courtesy call one day prior guest check out to anticipate and arrange guest needs.
• Maintain complete knowledge of property features and services, hours of operations, hotel restaurants concepts menu, price range, dress code and ambiance, room types, numbers, names, layout, appointments, amenities and locations, hotel top repeat guest, room rates, special packages and promotions.
• Maintain complete knowledge and comply with all hotel and departmental policies & procedures.
• Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
• Maintain updated resource materials on all vendors and information to accommodate guest requests.
• Legibly complete requisition for additional supplies / materials and submit to manager.
• Set up work station with necessary supplies; maintain cleanliness throughout shift
• Energize the Guest Relations process in daily contact with other departments
• Contribute to the warm welcome and fond farewell process
• Pre contact arriving group (travel agent related) one day prior arrival and continue the next day to ensuring check in process and warm welcome exceed guest expectation
• Participate and contributing to the resort sustainability program through education, interaction and suggestion

• Has experience in a similar Position at 5-start Resort
• Has Good communication and Interpersonal Skill
• Has related license, certificates and (or) diploma to support candidate's qualification