Total 12,742 job vacancies in george town

Job Description:

• Developing and optimizing thin film processes, such as Physical Vapour Deposition (PVD) and e-Beam Evaporation for Micro-Electro-Mechanical-Systems (MEMS), Wide-Band-Gap (WBG) and Photonics applications.
• Thin film property characterization and process issue troubleshooting.
• Develop film defect reduction and yield improvement strategies.
• Act as a subject matter expert and resource for colleagues in integration teams.
• Work with Fab team in establishing statistical process control for thin film module.
• Generate and present reports to both internal and external customers.

Job Requirements:

• Bachelors/Masters in Materials Science and Engineering, Physics, Electrical Engineering, or closely related fields are welcome to apply.
• 3+ years direct industry experience in PVD and evaporation is preferred.
• Good understanding of thin film deposition techniques, defect reduction methodologies, yield improvement and thin film property characterization is desired.
• Understanding of thin film tool hardware, especially PVD and evaporation, is advantageous.
• Knowledge and prior hands-on experience on basic process characterization techniques such as SEM/TEM, EDX, SIMS, FTIR, XPS, ellipsometry is advantageous.
• Good understanding of thin film deposition techniques, defect reduction methodologies, yield improvement and thin film property characterization is desired.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

As the Research Engineer (Equipment/Operations), you are directly involved in tool installation activities for semiconductor process tools. You would need to work proactively to coordinate with the contractor on the ground for the execution and take corrective and preventive actions of lessons learned, due diligently to prevent reoccurrence. You are responsible for performing utilities turn-on after installation is completed. You must perform the activities per ASTAR site procedure and safety policies to ensure all tool-install-related activities are completed, meeting safety, quality, schedule and budget requirements. You will also be required to perform other activities such as operations for the different semiconductor modules (Diffusion, Litho, Dry/Wet Etch, Thin Film, Implant, etc).

Responsibilities:

• Coordinate with all tool-install base contractors to execute equipment hookup for new tools, to meet the high-quality standards, dynamic schedule, and forecasted budget.
• Coordinate with the Project owner (NGTC/APM) to facilitate utility release as per the planned schedule and update tool release status timely
• Follow all safety and environmental procedures to ensure compliance with EHS-related regulations, risk assessment, safe work procedures, and permit-to-work system.
• Play an active role in safety, actively participating in safety discussions and safe work practices.
• Establish regular area walks to identify opportunities for improved safety, cleanliness, housekeeping and efficiency
• Establish regular, working interaction with peers as well as vendors in tool installation & facilitation, communicating clearly and respectfully all relevant information.
• Keep the reporting officer informed regarding the progress of assigned work and any abnormalities observed in your area.
• Demonstrate ability to understand drawing and highlighting discrepancies
• Follow area-specific procedures and documentation
• Prioritize work tasks to meet schedule and expectations, minimum guidance
• Perform tool tool-relativities and cleanroom systems troubleshooting during the hookup phase
• To perform equipment trouble-shooting of the equipments in NGTC when the need arises
• To perform utility-on after installation completion and to work closely with LCAM for complete closure
• To perform tests balancing of exhaust for new tools whenever necessary
• To perform measures for tool consumption during the hookup phase and to work closely with LCAM
• Use methods to organize, calculate, and display data accurately for utility and flowrate measurement
• Perform site activities in accordance to the Discipline

Requirements:

• Degree/Diploma in Mechanical/Electrical/Chemical engineering or equivalent
• Semiconductor experience (Equipment & Process)
• Facilities field or Wafer Fab Manufacturing equipment background will be an advantage.
• AutoCAD

As the Research Engineer (Equipment/Operations), you are directly involved in tool installation activities for semiconductor process tools. You would need to work proactively to coordinate with the contractor on the ground for the execution and take corrective and preventive actions of lessons learned, due diligently to prevent reoccurrence. You are responsible for performing utilities turn-on after installation is completed. You must perform the activities per ASTAR site procedure and safety policies to ensure all tool-install-related activities are completed, meeting safety, quality, schedule and budget requirements. You will also be required to perform other activities such as operations for the different semiconductor modules (Diffusion, Litho, Dry/Wet Etch, Thin Film, Implant, etc).

Responsibilities:

• Coordinate with all tool-install base contractors to execute equipment hookup for new tools, to meet the high-quality standards, dynamic schedule, and forecasted budget.
• Coordinate with the Project owner (NGTC/APM) to facilitate utility release as per the planned schedule and update tool release status timely
• Follow all safety and environmental procedures to ensure compliance with EHS-related regulations, risk assessment, safe work procedures, and permit-to-work system.
• Play an active role in safety, actively participating in safety discussions and safe work practices.
• Establish regular area walks to identify opportunities for improved safety, cleanliness, housekeeping and efficiency
• Establish regular, working interaction with peers as well as vendors in tool installation & facilitation, communicating clearly and respectfully all relevant information.
• Keep the reporting officer informed regarding the progress of assigned work and any abnormalities observed in your area.
• Demonstrate ability to understand drawing and highlighting discrepancies
• Follow area-specific procedures and documentation
• Prioritize work tasks to meet schedule and expectations, minimum guidance
• Perform tool tool-relativities and cleanroom systems troubleshooting during the hookup phase
• To perform equipment trouble-shooting of the equipments in NGTC when the need arises
• To perform utility-on after installation completion and to work closely with LCAM for complete closure
• To perform tests balancing of exhaust for new tools whenever necessary
• To perform measures for tool consumption during the hookup phase and to work closely with LCAM
• Use methods to organize, calculate, and display data accurately for utility and flowrate measurement
• Perform site activities in accordance to the Discipline

Requirements:

• Degree/Diploma in Mechanical/Electrical/Chemical engineering or equivalent
• Semiconductor experience (Equipment & Process)
• Facilities field or Wafer Fab Manufacturing equipment background will be an advantage.
• AutoCAD

Job Description:

• Actively working with cross functional stakeholders to plan and develop new lithography process
• Validate mask designs, reticle tape out and post tape out verifications
• Actively participate in internal and external technical discussions to overcome process related challenges and provide relevant solutions
• Perform process characterization, margin study to determine the process capability of new process platform
• Act as subject matter expert and resource for researchers and industry partners to enable process and/or product realization
• Publish process development outcomes and breakthroughs in research community
• Engage with relevant equipment makers/vendors and responsible for selecting and procuring research equipment
• Work with fab team in establishing SPC for newly developed processes

Job Requirements:

• Bachelors/Masters in Materials Science and Engineering, Physics, Electrical Engineering, or closely related fields are welcome to apply
• More than 5 years of relevant working experience in R&D and/or industry environment and broad exposure in handling 6”, 8” and/or 12” substrate covering nano to micron technology nodes, preferably in SiC/GaN/Photonics
• Proficient in Photolithography tools including Immersion/KrF/I-line Scanner/Stepper/Mask Aligner, knowledge in eBeam Lithography tool will be added advantage
• Hands-on experience in metrology including but not limited to CdSEM, Overlay, OCD, DRSEM, Microscope. Capable to create recipe to support various research requirements
• Knowledge in design and simulation (ProLith, OPC,etc), and reticle layouts (OAS,GDS) review and basic tape out process
• Equipped with Photolithography skill set including fundamental lithography theory, Photoresist characteristic and application, new process setup (swing curve, FEM, DoE, Statistic Root Cause Analysis and problem solving methodology, etc), optimization and margin improvement.
• Relevant hardware and application knowledge in Photolithography tools and metrology.
• Possess good interpersonal and oral/written communication skills, with ability to deliver clear and concise messages to both internal and external stakeholders.

You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with vendors, government agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Review Quality Assurance Plan and Test Strategy to provide timely and meaningful feedback.
• Ensure all required testing documentations are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.
• Conduct research on emerging test automation technologies that can optimize and accelerate the project delivery.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 5 years' experience in application exploratory testing and regression test automation, application performance testing, and/or application security testing. Hands-on experience in automating various types of tests such as unit tests, API tests, Integration Tests, UI Tests, and End-to-end Tests.
• Create and support test automation strategies and implementations
• Knowledge of test best practices, test methodologies and their corresponding tools.
• Must have strong troubleshooting and debugging skills
• Meticulous attention to details
• Strong analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Excellent verbal communication and listening skills
• Experience in agile development environment will be an added advantage
• Experience in DevOps will be an added advantage
• Experience in Performance testing will be an added advantage

Reports to: Directors

Core purpose of the role: This position will play a pivotal role in the operations team for all HR related matters. The individual will be responsible for all aspects of HR from recruitment, onboarding/ off boarding processes, claims, training and development, as well as staff engagement and welfare of the employees.

Job scopes:

Recruitment and On-boarding

• Determine and use the appropriate sourcing channel (including Jobs Bank, LinkedIn, job portals, recruitment agencies and internal applications)
• Coordinate the recruitment process, including but not limited to understanding job specifications, posting advertisements, pre-screening of candidate’s applications according to specifications, submitting qualified applications to the hiring managers and tracking application progress to position close
• Conduct interviews
• Arrange background check of new hires
• Manage end-to-end on-boarding activities including but not limited to accounts creation, IT related email and access, induction packs
• Arrange new hire induction

HR Operations

• Provide prompt update and accurate maintenance of employee database and personnel files
• Support in providing inputs to update HR reports, budget report, internal HR working templates, external statutory/labour market survey and headcount related reporting
• Monitor employees' work pass / MOM employment pass compliance
• Monitor probationary period, etc
• Review and update Employee Handbooks and Business Conduct Guidelines
• Maintain organisation charts and prepare monthly HR reports
• Support in the update of HR policies, processes and procedures

Performance Management

• Support the full suite of annual performance review cycle (communications to staff, creation of online forms and provide updates on completion rates and analytics)
• Work closely with business leaders to ensure the performance management exercises are properly executed and completed on time

Pay Review

• Support the annual pay review process
• Creation of excel spreadsheets for management input and analytics to update data on performance excel spreadsheets
• Participate in C&B surveys and benchmark with various key companies in similar industry

Employee Relations

• Support to business leaders in all employee relations matters
• Provide HR policies guidance and interpretation to employees
• Handle employee grievances, disciplinary issues and counsel staff

Offboarding

• Coordinate exit process: payroll, employee records, exit interviews

Payroll & Benefits Administration

• Manage and execute regular benefits administrations
• Ensure timely and accurate execution of CPF, government-claim submissions (Maternity, Paternity, Childcare and NS claims), income tax (IR8A and IR21) matters
• Maintain accuracy and update movements in company insurance policy

Employee Engagement

• Plan and execute internal employee engagement activities such as dialogues, and corporate staff engagement events.

Learning & Development

• Conduct training needs analysis for business units and employees.
• Source for external vendors, coordinate course registration and training grant applications
• Evaluate and monitor training programs and budgets

Ad Hoc Projects

• Drive and implement process improvements to increase HR efficiency and effectiveness.
• Participate in ad-hoc assignments and projects as assigned.

Qualifications & Experience:

• University Degree in Human Resources or related degree
• Strong knowledge of HR generalist functions and at least 3 years of relevant experience

Knowledge / Skills

• Confidentiality and discretion.
• Excellent attention to detail and organisational skills.
• Effective communication and interpersonal skills.
• Comfortable in a fast-paced and dynamic environment.
• Proactive and highly organized with excellent time management skills & adherence to deadlines.
• A problem solver with a “can do” attitude who is not afraid to think outside the box.
• A collaborative team player, who is sociable
• Ability to work independently and autonomously.
• Advanced knowledge of MS Office: Excel, Word, PowerPoint, Outlook

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The National University of Singapore invites applications for the position of Research Assistant in the Department of Information Systems and Analytics, School of Computing. The School of Computing is strongly committed to research excellence in all its dimensions: Searching for fundamental results and insights, developing novel computational solutions to a wide range of applications, building large-scale experimental systems and improving the well-being of society. We seek to play an active role both internationally and locally in the core and emerging areas of Computer Science and Information Systems.

The Research Assistant will be responsible for working closely with the Principal Investigator and lab members on one or more research projects. He/she should possess experience or interest in at least one of the following research areas:

Key responsibilities:

• Build a tree based private blockchain system for the given specification. It is a tree structure with hash based dependency for validation similar to blockchain.
• Evaluate the tree based system for efficiency, accuracy, scalability, throughput and energy efficiency through simulations with varying data complexities.
• Build an application using the tree based structure and gather insights from users, developers or businesses leveraging BlockForest, focusing on ease of usage/integration and practical benefits.

Only shortlisted candidates will be notified.

Job Requirements

• A Bachelor’s degree with Honours in Computer Science or related area;
• Good knowledge in Blockchain technologies; and
• Experience in research

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will work as an integral part of the laboratory operations team, providing support to the laboratory manager in operations and related laboratory duties such as safety matters, procurement and core equipment training. If you thrive in a dynamic environment and have a passion for managing laboratory operations and contributing to scientific advancements, this role could be an exciting fit for you!

Key Responsibilities

• Oversee the daily operations of the laboratory, ensuring that all processes and procedures are followed accurately and efficiently
  Facilitate training and development of laboratory users
  Support the operations team on laboratory safety and documentation
  Ensure compliance with all relevant regulations and safety standards to maintain a safe working environment
  Manage the laboratory procurement of equipment and supplies, including negotiating contracts with vendors and suppliers
  Implement and oversee maintenance schedules for laboratory equipment to ensure optimal performance and longevity
  Maintain the microfabrication cleanroom in functional state
  Stay abreast of technological advancements to enhance operational effectiveness.
  Other ad-hoc duties

Qualifications

• Bachelor’s Degree in Engineering or related field from a reputable university
• At least one year of working experience in a research/laboratory environment and familiarity with research operations
• Working experience in rapid prototyping, CAD or cleanroom microfabrication is preferred, but not necessary
• Understanding of safety regulations and compliance
• Ability to work cooperatively and communicate effectively with team members and researchers
• Passionate in mastering research equipment and passing on knowledge to users

To apply, please send your cover letter, CV and three references (name, institution, email). Only shortlisted candidates will be contacted.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Saw Swee Hock School of Public Health (SSHSPH) at the National University of Singapore (NUS) is seeking a research fellow (RF) for the various projects on chronic disease. The successful applicant will have a strong foundation in epidemiology and quantitative methods, show good initiative in troubleshooting tasks and have excellent communication skills.

The RF will play an important role in the conduct of current research projects on diabetes epidemiology, care and outcomes. In addition, successful candidates will be expected to support the preparation of new grant proposals. The RF will also be expected to work independently, while working in a team-based setting.

Responsibilities:

• Conduct and coordinate clinical or epidemiologic research under the direction and supervision of the Principal Investigator and Collaborators, including preparing applications for ethical approval, data collection and management, and quality assurance
• Manage these research projects in a team-based, cross functional research environment, which include supervising/ mentoring junior research staff and research students
• Undertake necessary statistical analysis, including advanced modelling techniques, to interrogate the data
• Draft research reports and manuscripts for scientific sharing and publication
• Support the preparation of new grant proposals
• Attend project meetings and to participate (where necessary) in other meetings
• Ensure compliance with health, safety and ethical guidelines in all aspects of work
• Undertake any other specific roles and management functions as may be reasonably required by the Principal Investigator

Requirements:

• PhD Degree in public health, epidemiology, biostatistics, health services research, health information science or related fields.
• Proficiency in English is a must as the candidate will be required to write scientific papers for publication in international peer reviewed journals and present work undertaken to a technical audience.
• Track record of publications in international peer reviewed journals
• Proficiency in the use of statistical software (Stata and R)
• Expertise in epidemiological and statistical analysis techniques, including joint modelling for time to event analysis and Markov modelling
• Ability to work independently as well as in a team-based, cross functional research environment
• Self-motivated, independent learner and detail-oriented
• Good project management skills

Recruitment is open immediately. The grade of appointment will be accorded based on candidate’s academic qualifications and years of relevant experience.

To apply, please submit the following documents:
a. Cover letter highlighting career goals and relevant experience
b. Curriculum Vitae, containing details of two named referees

Please note that only shortlisted candidates will be contacted.

SPD Scientific is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. The company is committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

About the job

Introduce and promote labwares and consumables and general equipment product lines, garnering market awareness as stipulated by the management in terms of given demographics, industry and technological sectors.

Responsibilities

• Plan selling activities for the assigned territories, identify potential clients through research, networking, and various prospecting methods like cold calling, email campaigns, and social media outreach.
• Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
• Work to meet or exceed individual and team sales targets by closing deals and generating revenue and optimal gross profits for the company.
• Effectively present and demonstrate the value proposition of the offered products or services to clients during sales pitches, trade shows, or other opportunities.
• Discuss contractual terms with clients, negotiate deals, and finalize agreements to ensure mutually beneficial outcomes and the subsequent satisfactory fulfillment of client’ orders.
• Coordinate with the marketing, product development, applications, technical service, administration support and finance departments to ensure full client satisfaction and convey customer feedback for improvements.
• Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
• Continuously enhance product knowledge and stay informed of market developments, competitors’ activities and products’ information to remain competitive and effective in addressing customers and their needs.
• Any other duties assigned by Senior Management team.

Requirements

• Bachelor degree in Biotechnology / Medical Technology / Lifesciences / Food Technology / Biomedical / Sciences related
• At least 1 year of Sales related experience
• Strong presentation skills and eloquent
• Team player and hands-on in initiatives and projects
• Thrive on challenges, strong problem-solving and analytical skills
• Proficient in Microsoft Office skills

SPD Scientific

is a leading distributor of laboratory reagents, instruments and solutions to the lifescience, diagnostics and industrial markets. We are committed to provide high quality products and solutions to improve accuracy and efficiency to laboratories across a wide market segment.

SPD Scientific Pte Ltd is rapidly expanding. As part of our expansion program, we are seeking experienced and high-caliber individual in this newly created role to join us.

The role will be reporting to the Business Entity Manager as a key member of the Sales Team in SPD Scientific. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

• In this role, you will be leading the business and growth development of all brands and marketing activities. You are accountable for the overall expenses and profitability of the product segment. To have in-depth knowledge of business products, value proposition and identifying and mapping business strengths and customer needs.
• You will be managing the training and development of the sales team in Singapore in developing their team strategies. You will be responsible for managing, servicing, and maintaining good business relationships with all customers.
• Through monitoring of market trends and customers, you will contribute by making recommendations or developing strategies to better position the team and resources to deliver optimal results. Researching new business opportunities and viable income streams.

Requirements:

• Bachelor's degree in Life Science, Biotechnology, Biomedical, Medical Science or related studies
• At least 5 - 8 years of relevant sales or sales management experience in the same industry
• Experience in Clinical Diagnostics segments or Animal Cell Culture Research, Pre-Analytical Chemistry and Infectious Diseases Diagnostics, Histopathology. Biochemistry, Microbiology, Hematology and molecular laboratories
• Strong analytical and management skills
• Excellent communication and interpersonal skills
• A dynamic team player with the ability to work independently. Strong analytical and management skills

*Part-time Position*

We are looking for a fun-loving, dinosaur-obsessed, big-hearted (do you know some dinosaurs can have up to 8 hearts?!) centre administrator to join our team and keep all the dinosaurs in check!

Your responsibilities:

• General reception duties

• Answering phone calls

• Handling and responding to enquiries in a timely fashion

• Scheduling of cases for the centre

• Handle general therapy/school related administrative duties

• Help with opening/closing of the centre/getting the centre ready each day

• Provide administrative support and update records

• Ad hoc administrative/operations duties as allocated

..if you fit the following Rawr-quirements:

• At least N/O levels qualifications or equivalent

• Meticulous and detail-oriented

• Min 1 year of work experience in a similar administrative role/customer service

• Customer-service oriented, a plus if you enjoy interacting with children

• Compassionate

• Knowledge of multiple languages is a plus

• Care for the clients you serve

Then we want you to join the Dinosaur family! Grab this opportunity with all your claws!

Potential hires can expect competitive remuneration, a fun, casual work environment with colleagues that are open-minded and eager to learn from one another, and respects work-life balance. You'll also get to grow together with a young company.

All ages welcome.

*Please apply with expected salary*

Our company is looking to onboard 3 part-time drivers to support our logistic team.

Responsibilities

• delivery of food products islandwide
• willing to learn or able to use mobile invoicing device

Requirements

• Class 3 driving license (manual)
• able to start work at 7am

Benefits

• 3 day work week
• flexible scheduling

Reporting to the Head of Brand, Communications, & Marketing, the Executive/Senior Executive for Communications will develop and implement internal and external corporate communications strategies and plans, aimed at enhancing the image and reputation of the YTL PowerSeraya Group.

Responsibilities

External Communications

1. Develop the communications strategy in alignment with key business priorities

· Handle all media queries (proactive and reactive)

· Develop press releases, FAQs, talking points, and narratives when required

· Develop media briefing documents, media interview facilitation and pre-interview spokesperson briefing when required

· Media engagements with key media (mainstream, local business, energy media)

· Research, identify and pitch for stories/interviews as appropriate

· Daily media monitoring to constantly stay ahead of developing digital media channels in order to mitigate risks or exploit opportunities

· Develop single narrative and ensure messages align

2. Implement and deliver branding/image

· Act as one of the main points of coordination within the Group

· Assist in developing and managing the Group’s initiatives

· Brand profiling and positioning as required

· Brand guardian of the company’s branding and corporate content materials

3. Develop and maintain digital media presence

· LinkedIn account

· Maintain and update website contents

4. Establish presence in the industry by aligning narratives about our business and participate in industry-driven forums, etc.

5. Crisis Communication

· Act as central point of contact with Energy Market Authority’s Communications team

· Oversee crisis communications with key stakeholders, including preparation and drafting of holding statements

Internal Communications

1. Drive and align information throughout the organisation

· Sharing and alignment of information about the industry, the business and the Group

· Communicate the Corporate Culture

· Communicate Management initiatives

2. Boost Engagement and Productivity

· Create conversations - develop Communications Roadmap to address and manage various stages of behavioural shifts in people going through a change process for employee engagement

· Develop content and organise staff-bonding events

· Forge closer ties/bridging the gap between employees

· Leverage on all communication channels and repurpose content

Job Requirements

· Preferably a Degree with strong passion to work in the communications space

· Minimum 2 years of experience in Corporate Communications or PR agency

· Excellent writing, editing, proofreading and presentation skills

· Preferably Mandarin proficient, to liaise with Chinese media

· Resourceful, and able to work both independently and in teams

· Strong interpersonal, time-management and organizational skills

· Creative and self-driven

Role Summary:

To play the lead role in planning, executing, monitoring, controlling, and closing projects. Delivering engagements on time, within the budget, and within expected profit margins while keeping external and internal stakeholders in the know and ensure a high degree of satisfaction to the customer with CSAT ratings of 4.8+

Responsibilities:

• Creating clear and concise project plans to both execute the project and monitor its progress and adjust along the way as needed before the project reaches its final stages and cut through bureaucracy steering teams to the final goal.

• Efficiently managing against contract, controlling the project through minimising uncertainty, setting realistic deadlines, proactively managing scope creep, budgets, resources, and time.

• Maintaining effective communication, ensuring the customer is fully informed and up to date on key performance indicators including but not limited to schedule, risks, issues, decisions, budgets, change requests etc

• Strong technical skills and technical acumen and a solid understanding of software development and ServiceNow.

• Proactively managing information, documenting critical discussions/meetings through formal channels, analysing data and documentation for inaccuracies, keeping knowledge and decisions flowing seamlessly.

• Intuitively, identifying, evaluating, mitigating, and communicating potential risks before the project begins and throughout the engagement.

• Meticulously monitoring actuals against forecasted across progress, milestones, budgets, performance and implementing immediate corrective measures where needed.

• Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, presenting comprehensive reports documenting status and key performance indicators, drafting change requests and project documentation.

Managing and developing strong relationships and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders ensuring technology design and solutions are aligned with business requirements

• Working independently on engagements with the ability to wear many hats providing holistic services across engagement management, advisory, consulting and implementation

• Collaborating effectively with Enablers local and remote to drive successful outcomes on time and within budget providing support and mentorship

• Champion of the Enable Way methodology, contributing regularly to continual improvement and reviewing processes and documentation for successful customer engagements

• Identifying opportunities and influence clients to adopt Enable services including CASE, Rapid Seeds and ServiceNow platform modules, functionality, and upgrades.

Qualifications & Certifications:

• IT Degree or relevant tertiary education in Computer Science Willingness and ability to learn/achieve ServiceNow certifications

• ServiceNow Practitioner Technical Project Manager Path

• ServiceNow Associate Technical Project Manager Path

• Agile SAFe Certification

• ITIL Foundation Certified

• ServiceNow Fundamentals - Trained

• ServiceNow sales & presales accreditation in 4+ Product lines

• Enable Way People Leader Certified

Project Management Certification

•Any other ServiceNow Certification in CSA

• ServiceNow Professional Technical Project Manager Path

• ITIL Foundation Certified

Skills Matrix:

• Experience in end-to-end Engagement management and successful delivery of small to medium sized projects including coordinating resources, providing functional expertise and delivering quality outcomes

• Managing projects against contracts including invoicing, schedules, project change requests, and stakeholder conflict

• Drafting and adjusting project schedules to meet scope and aggressive timeline

• Leading customer workshops with acute attention to detail, engaging in feedback, listening well, capturing and document detailed risks, issues, decisions and actions.

• Providing quality assurance across all customer content, articulating, and translating requirements to business stakeholders

• Presenting and facilitating customer showcases that are carefully planned, considering customer use cases, personas and areas of interest for different audience

• 3+ years successful ServiceNow project delivery in multiple customer engagements

• Some people leadership / coaching experience

• General understanding of ServiceNow licensing