Total 22 job vacancies in Malaysia

Responsibilities:

• Respond to customer inquiries promptly and professionally.
• Prepare costings and quotations for customers.
• Handle all related documentation, including delivery orders, invoices, and proforma invoices.
• Coordinate with various departments regarding order status, product design, and other related matters.
• Support the marketing team and manager in various phases of sales and marketing efforts.

Requirements:

• Currently pursuing a Bachelor’s degree in Marketing, Business Administration, Communication, or a related field.
• Recent graduates with a diploma or certification in Marketing, Business Administration, or a related field are also welcome.
• Proficiency in MS Office.
• Excellent communication and interpersonal skills.
• Strong team player with a customer-oriented approach.

Perks & Benefits

• Bonus
• Open culture
• Personal development opportunities
• Paid training and development
• Panel clinics
• Medical claims

職責：

• 及時、專業地回覆客戶的詢問。
• 為客戶準備成本會計和報價。
• 處理所有相關文件，包括交貨單、發票和形式發票。
• 與各部門協調訂單狀態、產品設計和其他相關事宜。
• 在銷售和行銷工作的各個階段為行銷團隊和經理提供支援。

要求：

• 目前正在攻讀行銷、工商管理、傳播或相關領域的學士學位。
• 我們也歡迎擁有行銷、工商管理或相關領域文憑或認證的應屆畢業生。
• 熟練使用 MS Office。
• 優秀的溝通和人際交往能力。
• 強大的團隊合作精神，以客戶為導向。

津貼和福利

• 獎金
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 專案診所
• 醫療索賠

Responsibilities:

• • Answer to customer inquiries.
  • Maintain relationships with customers.
  • Prepare costings and quotations for customers.
  • Prepare all documents related, for example: delivery orders, invoices, and proforma invoices.
  • Liaise with production on the status of the order and customer's stock in the warehouse.
  • Liaise with purchasing in purchasing the materials.
  • Liaise with R&D in terms of new product design and costings.
  • Assist marketing staff and manager as necessary at any phase of sales plus marketing efforts.

Requirements:

• • A bachelor's degree in marketing, business administration, communication, or related qualification.
  • Previous experience in marketing, customer service, sales, or similar roles.
  • Excellent knowledge of MS Office.
  • Excellent organizational and time-management skills.
  • Outstanding communication and interpersonal abilities.
  • Outstanding communication and people skills.
  • A team player with a customer-oriented approach.

Perks & Benefits

• Commission and bonus
• Open Culture
• Personal development opportunities
• Panel clinics
• Medical claims

職責：

• • 回答客戶的詢問。
  • 維繫與客戶的關係。
  • 為客戶準備成本會計和報價。
  • 準備所有相關文件，例如：交貨單、發票和形式發票。
  • 與生產部門聯絡，了解訂單狀態和客戶倉庫中的庫存狀況。
  • 與採購部門聯繫，採購材料。
  • 在新產品設計和成本會計方面與研發部門保持聯繫。
  • 在銷售和行銷工作的任何階段根據需要協助行銷人員和經理。

要求：

• • 行銷、工商管理、傳播學或相關資格學士學位。
  • 具有行銷、客戶服務、銷售或類似職位的經驗。
  • 精通 MS Office。
  • 優秀的組織和時間管理能力。
  • 優秀的溝通和人際交往能力。
  • 優秀的溝通和人際交往能力。
  • 具有以客戶為導向的團隊合作精神。

津貼和福利

• 佣金和獎金
• 開放文化
• 個人發展機會
• 專案診所
• 醫療索賠

Responsibilities

▪ Handle full set of accounts including accounts payable, accounts receivable and

general ledger of the property division

▪ Presentation of timely, accurate monthly accounts and analyses for management

review

▪ Assist in the preparation of monthly management reports

▪ Assist in the preparation of financial forecasts

▪ Handle daily collections of cash & cheques and reconcile cash & cheques’

receipts with cash book on daily basis

▪ Familiar with issuance of invoices, credit notes, debit note management, etc

▪ Keep track/Filing administrative task and assist in day to day operation

▪ To prepare accounting schedule and liaise with auditors and tax agent

▪ Manage confidential information and update records

▪ Process staff claims, advance and travel requests

▪ Perform administrative duties such as attending to meetings, upkeep of office,

answering phone calls, facilitate dispatch and courier services

▪ Organize and schedule meetings and travel arrangements

▪ Familiar with e-invoice procedure

▪ To assist in ad-hoc assignments from time to time

Qualifications

▪ Candidate must possess at least Degree/Diploma in Finance/Accountancy,

ACCA/LCCI or its equivalent

▪ Minimum 3 years relevant working experience in Finance/Accounting field, with

Finance/Accounting in construction/interior field background is an added value

▪ Full set accounting knowledge

▪ Able to work independently under tight timelines

▪ Positive, committed, proactive possess initiative and willing to learn

▪ Excellent analytical, communication and interpersonal skills

▪ Computer literate with good knowledge in Microsoft Office applications

▪ Required language(s): Mandarin/Cantonese, English, Bahasa Malaysia

▪ Ability to speak and write Mandarin/Cantonese is an added value

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave
• Personal development opportunities

Job Summary

The Distribution Planning Supervisor will be responsible for managing and coordinating the activities of the distribution planning team, which includes Demand & Supply Planners and Shipping Officers. The role involves overseeing inventory control, demand forecasting, material planning, and the coordination of inbound and outbound shipments. The supervisor will ensure that all processes are accurately and timely executed, compliance with customs regulations is maintained, and continuous improvements in logistics operations are achieved.

Key Responsibilities

• • Team Leadership: Supervise and manage the activities of the Demand & Supply Planning team and the Shipping team, ensuring efficient and effective operations.
  • Team Development: Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meetings, team meetings and daily coaching.
  • Demand Planning: Oversee the updating and maintenance of demand forecasts in the SAP system by collaborating with Blum subsidiaries and analyzing historical data.
  • Inventory Control: Monitor and adjust inventory levels to prevent overstocking or stockouts, ensuring optimal inventory turnover.
  • Supply Planning: Manage material requests from Blum production sites and suppliers based on forecasted demand.
  • Customs & Declaration Process:
  • Oversee the activities of a team of shipping officers. Ensuring that documentation for importing and exporting goods are accurately prepared and comply with Malaysian and international trade regulations.
  • Inbound and Outbound Coordination: Oversee the timely and accurate receipt of inbound shipments and coordinate outbound shipments to Blum subsidiaries and customers.
  • Data Management: Maintain accurate master data in the SAP system to support effective planning and decision-making.
  • Reporting: Generate and present regular reports on inventory status, forecast accuracy, and supply chain performance to senior management.
  • Continuous Improvement: Continuously assess and improve planning and shipping processes to enhance efficiency and service quality.
  • Problem Solving: Address and resolve any issues related to import/export processes promptly to avoid delays.

Requirement:

• • Bachelor's degree in Supply Chain Management, Business Administration, International Business, or related field.
  • Proven experience in managing supply chain functions, including demand planning, inventory control, and shipping operations.
  • Strong proficiency with SAP or similar ERP systems, specifically in inventory and production planning and import/export modules.
  • Extensive knowledge of Malaysian customs regulations, international trade laws, and transshipment processes.
  • Excellent leadership and team management skills.
  • Exceptional organizational and analytical skills.
  • Strong communication skills and proficiency in English and Malay.

Additional Information :

We hope to welcome new team members on board by February 25, 2025.

Perks & Benefits

• Commission and bonus
• Medical insurance

Job Summary

The Warehouse Supervisor will play a pivotal role in managing day-to-day warehouse activities to ensure operational excellence. The ideal candidate will have a strong background in warehouse management, a commitment to safety standards, and the ability to lead a diverse team effectively.

Work Tasks

• Define and optimize warehouse procedure
• Overviewing daily operations related KPIs
• Warehouse personnel management
• Warehouse employee training
• Stocktaking arrangement
• Warehouse safety management
• Shipping and receiving management
• Warehouse Management Sofware and SAP system operation
• Communicate with internal departments
• Complaint handling

Key Responsibilities

• Lead and manage a team responsible for inbound and outbound logistics operations (receiving, warehousing, pick, pack, ship).
• Be the responsible for the results of warehouse operations and to achieve set KPI goals.
• Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meetings, team meetings and daily coaching on the floor.
• Make a training plan and development plan with the team. Set up training plans in Blum’s e-learning software
• Develop and enforce SOPs for inventory control and streamline warehouse processes.
• Drive adherence to health, safety, and environmental standards set by local law and company policies.
• Initiate, coordinate, and enforce optimal operational policies and procedures.
• Maintain a clean and organized warehouse environment in accordance with our 5S Standards.
• Ensure system records are accurately maintained in SAP.
• Prepare productivity reports, statistics for analysis and annual budgets.
• Collaborate with other departments to integrate logistics with the broader business systems.

Requirement

• Bachelor's degree in Supply Chain Management, Logistics, or relevant field.
• Proven experience in warehousing, distribution, or logistics management.
• Proficiency in English and Bahasa Malaysia, both written and spoken.
• Strong leadership skills with the ability to manage time effectively and multitask.
• Excellent organizational and communication skills.
• Familiarity with SAP ERP and SAP warehouse management software EWM.
• Experience working in an international company.
• In-depth knowledge of the legal requirements of the Malaysian warehousing and logistics industry.

Additional Information :

We hope to welcome new team members on board by February 25, 2025.

Perks & Benefits

• Commission and bonus
• Medical insurance

Job Summary

The Warehouse Supervisor will play a pivotal role in managing day-to-day warehouse activities to ensure operational excellence. The ideal candidate will have a strong background in warehouse management, a commitment to safety standards, and the ability to lead a diverse team effectively.

Work Tasks

• Define and optimize warehouse procedure
• Overviewing daily operations related KPIs
• Warehouse personnel management
• Warehouse employee training
• Stocktaking arrangement
• Warehouse safety management
• Shipping and receiving management
• Warehouse Management Sofware and SAP system operation
• Communicate with internal departments
• Complaint handling

Key Responsibilities

• Lead and manage a team responsible for inbound and outbound logistics operations (receiving, warehousing, pick, pack, ship).
• Be the responsible for the results of warehouse operations and to achieve set KPI goals.
• Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meetings, team meetings and daily coaching on the floor.
• Make a training plan and development plan with the team. Set up training plans in Blum’s e-learning software
• Develop and enforce SOPs for inventory control and streamline warehouse processes.
• Drive adherence to health, safety, and environmental standards set by local law and company policies.
• Initiate, coordinate, and enforce optimal operational policies and procedures.
• Maintain a clean and organized warehouse environment in accordance with our 5S Standards.
• Ensure system records are accurately maintained in SAP.
• Prepare productivity reports, statistics for analysis and annual budgets.
• Collaborate with other departments to integrate logistics with the broader business systems.

Requirement

• Bachelor's degree in Supply Chain Management, Logistics, or relevant field.
• Proven experience in warehousing, distribution, or logistics management.
• Proficiency in English and Bahasa Malaysia, both written and spoken.
• Strong leadership skills with the ability to manage time effectively and multitask.
• Excellent organizational and communication skills.
• Familiarity with SAP ERP and SAP warehouse management software EWM.
• Experience working in an international company.
• In-depth knowledge of the legal requirements of the Malaysian warehousing and logistics industry.

Additional Information :

We hope to welcome new team members on board by February 25, 2025.

Perks & Benefits

• Commission and bonus
• Medical insurance

Job Summary

The Distribution Planning Supervisor will be responsible for managing and coordinating the activities of the distribution planning team, which includes Demand & Supply Planners and Shipping Officers. The role involves overseeing inventory control, demand forecasting, material planning, and the coordination of inbound and outbound shipments. The supervisor will ensure that all processes are accurately and timely executed, compliance with customs regulations is maintained, and continuous improvements in logistics operations are achieved.

Key Responsibilities

• • Team Leadership: Supervise and manage the activities of the Demand & Supply Planning team and the Shipping team, ensuring efficient and effective operations.
  • Team Development: Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meetings, team meetings and daily coaching.
  • Demand Planning: Oversee the updating and maintenance of demand forecasts in the SAP system by collaborating with Blum subsidiaries and analyzing historical data.
  • Inventory Control: Monitor and adjust inventory levels to prevent overstocking or stockouts, ensuring optimal inventory turnover.
  • Supply Planning: Manage material requests from Blum production sites and suppliers based on forecasted demand.
  • Customs & Declaration Process:
  • Oversee the activities of a team of shipping officers. Ensuring that documentation for importing and exporting goods are accurately prepared and comply with Malaysian and international trade regulations.
  • Inbound and Outbound Coordination: Oversee the timely and accurate receipt of inbound shipments and coordinate outbound shipments to Blum subsidiaries and customers.
  • Data Management: Maintain accurate master data in the SAP system to support effective planning and decision-making.
  • Reporting: Generate and present regular reports on inventory status, forecast accuracy, and supply chain performance to senior management.
  • Continuous Improvement: Continuously assess and improve planning and shipping processes to enhance efficiency and service quality.
  • Problem Solving: Address and resolve any issues related to import/export processes promptly to avoid delays.

Requirement:

• • Bachelor's degree in Supply Chain Management, Business Administration, International Business, or related field.
  • Proven experience in managing supply chain functions, including demand planning, inventory control, and shipping operations.
  • Strong proficiency with SAP or similar ERP systems, specifically in inventory and production planning and import/export modules.
  • Extensive knowledge of Malaysian customs regulations, international trade laws, and transshipment processes.
  • Excellent leadership and team management skills.
  • Exceptional organizational and analytical skills.
  • Strong communication skills and proficiency in English and Malay.

Additional Information :

We hope to welcome new team members on board by February 25, 2025.

Perks & Benefits

• Commission and bonus
• Medical insurance

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

工作總結

倉庫主管將在管理日常倉庫活動以確保卓越營運方面發揮關鍵作用。理想的候選人將擁有深厚的倉庫管理背景、對安全標準的承諾以及有效領導多元化團隊的能力。

工作任務

• 定義和優化倉庫流程
• 概覽日常營運相關 KPI
• 倉庫人員管理
• 倉庫員工培訓
• 盤點安排
• 倉庫安全管理
• 出貨和收貨管理
• 倉庫管理軟體和SAP系統操作
• 與內部部門溝通
• 投訴處理

主要職責

• 領導和管理一支負責進出物流作業（收貨、倉儲、分類、包裝、運輸）的團隊。
• 對倉庫營運的結果負責並實現既定的 KPI 目標。
• 透過定期有效的個人會議、團隊會議和日常現場輔導，有責任培養每個團隊成員的技能和信心以及獨立工作的能力。
• 與團隊一起制定培訓計劃和發展計劃。在 Blum 的電子學習軟體中製定培訓計劃
• 制定和執行庫存控制標準作業程序並簡化倉庫流程。
• 推動遵守當地法律和公司政策規定的健康、安全和環境標準。
• 發起、協調和執行最佳營運政策和程序。
• 根據我們的 5S 標準保持倉庫環境乾淨整潔。
• 確保 SAP 中準確維護系統記錄。
• 準備生產力報告、分析統計數據和年度預算。
• 與其他部門合作，將物流與更廣泛的業務系統整合。

要求

• 供應鏈管理、物流或相關領域學士學位。
• 在倉儲、配送或物流管理方面擁有豐富的經驗。
• 精通英語和馬來語的書面和口語。
• 強大的領導能力，能夠有效管理時間和處理多項任務。
• 優秀的組織和溝通能力。
• 熟悉SAP ERP和SAP倉庫管理軟體EWM。
• 有在國際公司工作的經驗。
• 深入了解馬來西亞倉儲物流行業的法律要求。

附加資訊 ：

我們希望在 2025 年 2 月 25 日之前歡迎新的團隊成員加入。

津貼和福利

• 佣金和獎金
• 醫療保險

工作總結

分銷計劃主管將負責管理和協調分銷計劃團隊的活動，其中包括需求和供應計劃人員以及運輸官員。該角色涉及監督庫存控制、需求預測、物料計劃以及入庫和出庫運輸的協調。主管將確保所有流程準確及時執行，遵守海關法規，並實現物流營運的持續改善。

主要職責

• • 團隊領導：監督和管理供需計畫團隊和運輸團隊的活動，確保有效率且有效的運作。
  • 團隊發展：透過定期有效的個人會議、團隊會議和日常輔導，負責培養每個團隊成員的技能和信心以及獨立工作的能力。
  • 需求規劃：透過與 Blum 子公司合作並分析歷史數據，監督 SAP 系統中需求預測的更新和維護。
  • 庫存控制：監控和調整庫存水平，防止庫存過多或缺貨，確保最佳庫存週轉率。
  • 供應計畫：根據預測的需求管理百隆生產基地和供應商的材料請求。
  • 報關流程：
  • 監督航運官員團隊的活動。確保準確準備進出口貨物的文件並符合馬來西亞和國際貿易法規。
  • 入庫和出庫協調：監督入庫貨物的及時、準確接收，並協調向 Blum 子公司和客戶的出庫貨物。
  • 資料管理：維護SAP系統中準確的主數據，以支援有效的規劃和決策。
  • 報告：產生並向高階管理層提交有關庫存狀態、預測準確性和供應鏈績效的定期報告。
  • 持續改進：持續評估和改進計劃和運輸流程，以提高效率和服務品質。
  • 解決問題：及時解決與進出口流程相關的任何問題，以避免延誤。

要求：

• • 供應鏈管理、工商管理、國際商務或相關領域學士學位。
  • 在管理供應鏈職能方面擁有豐富的經驗，包括需求規劃、庫存控制和運輸營運。
  • 精通 SAP 或類似的 ERP 系統，特別是庫存和生產計劃以及導入/導出模組。
  • 廣泛了解馬來西亞海關法規、國際貿易法和轉運流程。
  • 優秀的領導能力和團隊管理能力。
  • 優秀的組織和分析能力。
  • 良好的溝通能力，精通英語和馬來語。

津貼和福利

• 佣金和獎金
• 醫療保險

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Responsibilities

▪ Handle full set of accounts including accounts payable, accounts receivable and general ledger of the property division

▪ Presentation of timely, accurate monthly accounts and analyses for management review

▪ Assist in the preparation of monthly management reports

▪ Assist in the preparation of financial forecasts

▪ Handle daily collections of cash & cheques and reconcile cash & cheques’ receipts with cash book on daily basis

▪ Familiar with issuance of invoices, credit notes, debit note management, etc

▪ Keep track/Filing administrative task and assist in day to day operation

▪ To prepare accounting schedule and liaise with auditors and tax agent

▪ Manage confidential information and update records

▪ Process staff claims, advance and travel requests

▪ Perform administrative duties such as attending to meetings, upkeep of office,

answering phone calls, facilitate dispatch and courier services

▪ Organise and schedule meetings and travel arrangements

▪ Familiar with e-invoice procedure

▪ To assist in ad-hoc assignments from time to time

Qualifications

▪ Candidate must possess at least Degree/Diploma in Finance/Accountancy,

ACCA/LCCI or its equivalent

▪ Minimum 3 years relevant working experience in Finance/Accounting field, with

Finance/Accounting in construction/interior field background is an added value

▪ Full set accounting knowledge

▪ Able to work independently under tight timelines

▪ Positive, committed, proactive possess initiative and willing to learn

▪ Excellent analytical, communication and interpersonal skills

▪ Computer literate with good knowledge in Microsoft Office applications

▪ Required language(s): Mandarin/Cantonese, English, Bahasa Malaysia

▪ Ability to speak and write Mandarin/Cantonese is an added value

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave
• Personal development opportunities

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance