Total 40 job vacancies in Malaysia

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

高階客戶成功管理主管（IT 產業）

卡魯納（砂勞越）企業有限公司BHD。

角色概述：

作為 Karuna 的高級客戶成功主管，您將在構建和

與客戶保持牢固的關係，確保他們從我們的服務中獲得最大價值

技術解決方案。您將負責透過以下方式推動客戶保留、成長和宣傳

制定策略性客戶計畫並與客戶內的主要利害關係人互動

組織。

主要職責：

建立關係：

與客戶組織內的主要利害關係人培養並維持牢固的關係，

包括高階主管、決策者和最終用戶，以確保長期滿意度和合作夥伴關係。

策略客戶管理：

制定並執行根據每個客戶的具體需求和目標量身定制的策略客戶計劃，

強調推動科技領域內的保留、成長和宣傳。

入職和培訓：

領導新客戶的入職流程，透過提供深入的資訊確保無縫過渡

對我們的技術產品和服務進行培訓，使客戶能夠實現他們的期望

結果。

客戶參與度：

定期與客戶互動，了解他們不斷變化的需求，尋找追加銷售的機會

或交叉銷售其他技術產品或服務，並解決他們可能遇到的任何問題或挑戰

臉。

主要聯絡點：

作為客戶詢問、疑慮或升級的主要聯絡點，與

內部技術團隊快速解決問題並確保客戶滿意度。

客戶倡議：代表我們組織內客戶的聲音，倡導他們的利益

所有部門的需求和優先事項，並推動提高整體客戶滿意度的舉措

經驗。

回饋分析：

收集並分析客戶對我們技術解決方案體驗的回饋，

確定趨勢和需要改進的領域，並與內部團隊合作推動產品發展

增強或流程優化。

效能監控：

追蹤和分析與客戶成功相關的關鍵績效指標，例如客戶

滿意度分數、留任率和追加銷售/交叉銷售機會，採取積極措施

確保達到或超過目標。

職位要求：

學歷：

需要工商管理、行銷、IT 或相關領域的學士學位。

經驗：在面向客戶的角色中擁有豐富的經驗，例如客戶成功、客戶

科技業內的管理或銷售人員，在提高客戶滿意度方面擁有良好的記錄

和保留。

技能：

較強的人際溝通和溝通能力，能夠建立融洽的關係、影響力和

與客戶和內部技術團隊有效協作。

戰略思維：具有戰略思維和解決問題的能力，具有主動性和主動性

以解決方案為導向的方法來解決客戶的需求和挑戰。

適應性：

能夠在快節奏、動態的技術環境中管理多個優先事項。

技術熟練程度：

熟悉客戶成功軟體平台和工具，並對

技術解決方案以及它們如何為客戶創造價值。

對客戶成功的熱情：

對客戶倡議的堅定承諾和對提供卓越客戶的熱情

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

Python Developer

We are looking for a passionate and hardworking Python Developer who has the following skills:

Responsibilities:

• Customize, develop and deploy Odoo applications to optimize business processes.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Integrate third-party services and APls to extend Odoo's functionality.
• Write clean, maintainable, and well-documented Python code.
• Troubleshoot and resolve issues, ensuring smooth functionality and integration of Odoo modules.
• Test and debug customizations, new features, and updates to existing Odoo applications
• Assist in training and support for end-users to ensure effective use of the customized Odoo system.
• Continuously learn and stay updated on the latest Odoo versions and best practices.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2+ years of experience in Python development, specifically in Odoo customization.
• Strong understanding of Odoo framework and ORM API.
• Experience in database management (PostgreSQL is preferred).
• Proficient in front-end technologies like HTML, CSS, and JavaScript.E
• Familiarity with version control systems such as Git.
• Strong analytical and problem-solving skills with attention to detail.
• Someone who is able to think outside the box and learn things quickly . Alert, driven and can speak up

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

Python開發者

我們正在尋找一位充滿熱情、勤奮的 Python 開發人員，他必須具備以下技能：

職責：

• 客製化、開發和部署 Odoo 應用程式以優化業務流程。
• 與跨職能團隊合作收集需求並將其轉化為技術解決方案。
• 整合第三方服務和 API 以擴展 Odoo 的功能。
• 編寫乾淨、可維護且文檔齊全的 Python 程式碼。
• 排除故障並解決問題，確保 Odoo 模組的順利運作和整合。
• 測試和調試現有 Odoo 應用程式的自訂、新功能和更新
• 協助對最終使用者進行培訓和支持，以確保有效使用客製化的 Odoo 系統。
• 不斷學習並隨時了解最新的 Odoo 版本和最佳實踐。

要求：

• 計算機科學、軟體工程或相關領域的學士學位。
• 擁有 2 年以上 Python 開發經驗，特別是 Odoo 客製化的經驗。
• 對 Odoo 框架和 ORM API 有深入的了解。
• 有資料庫管理經驗（PostgreSQL優先）。
• @精通HTML、CSS、JavaScript等前端技術。
• 熟悉Git等版本控制系統。
• 強大的分析和解決問題的能力，注重細節。

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

Python Developer

We are looking for a passionate and hardworking Python Developer who has the following skills:

Responsibilities:

• Customize, develop and deploy Odoo applications to optimize business processes.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Integrate third-party services and APls to extend Odoo's functionality.
• Write clean, maintainable, and well-documented Python code.
• Troubleshoot and resolve issues, ensuring smooth functionality and integration of Odoo modules.
• Test and debug customizations, new features, and updates to existing Odoo applications
• Assist in training and support for end-users to ensure effective use of the customized Odoo system.
• Continuously learn and stay updated on the latest Odoo versions and best practices.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2+ years of experience in Python development, specifically in Odoo customization.
• Strong understanding of Odoo framework and ORM API.
• Experience in database management (PostgreSQL is preferred).
• Proficient in front-end technologies like HTML, CSS, and JavaScript.E
• Familiarity with version control systems such as Git.
• Strong analytical and problem-solving skills with attention to detail.
• Someone who is able to think outside the box and learn things quickly . Alert, driven and can speak up

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

Full Stack Developer (Laravel, React Native & Python)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

We are looking for a passionate and hardworking Laravel, React Native and Python Programmer who has the following skills:

Requirements :

• Strong knowledge and understanding in Laravel is a must
• Good understanding of PHP, Jquery, MySQL, NGINX and Apache
• Strong understanding on front-end technologies, such as JavaScript, HTML5, and CSS3. Other languages such as React Native and React.js will be a plus
• Strong knowledge in MVC
• Experience with UI/UX Mobile App Development
• Strong knowledge of the common PHP or web server exploits and their solutions
• User authentication and authorization between multiple systems, servers, and environments
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Designing, developing and maintaining applications using Odoo framework (Python)
• Collaborate closely with cross-functional teams, including front-end developers, designers and managers, to deliver scalable, secure and high-performance solutions.
• Instrumental in building robust backend systems that meet business requirements and exceed user expectations with Odoo and Python development.

Qualifications:

• Degree or Masters in Information Technology, Computer Science, Software Engineer, or related course with equivalent qualifications.
• Good understanding and hands on knowledge of Laravel, React Native and Python
• Have fair knowledge and good grasp of programming concepts and computing skills, able to think logically, and have a keen interest in software development.
• Enjoys challenging problem solving
• Matured and able to communicate effectively, both spoken and written in English.
• Disciplined, independent and punctual

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

Full Stack Developer (Laravel, React Native & Python)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

We are looking for a passionate and hardworking Laravel, React Native and Python Programmer who

has the following skills:

Requirements :

• Strong knowledge and understanding in Laravel is a must
• Good understanding of PHP, Jquery, MySQL, NGINX and Apache
• Strong understanding on front-end technologies, such as JavaScript, HTML5, and CSS3. Other languages such as React Native and React.js will be a plus
• Strong knowledge in MVC
• Experience with UI/UX Mobile App Development
• Strong knowledge of the common PHP or web server exploits and their solutions
• User authentication and authorization between multiple systems, servers, and environments
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Designing, developing and maintaining applications using Odoo framework (Python)
• Collaborate closely with cross-functional teams, including front-end developers, designers and managers, to deliver scalable, secure and high-performance solutions.
• Instrumental in building robust backend systems that meet business requirements and exceed user expectations with Odoo and Python development.

Qualifications:

• Degree or Masters in Information Technology, Computer Science, Software Engineer, or related course with equivalent qualifications.
• Good understanding and hands on knowledge of Laravel, React Native and Python
• Have fair knowledge and good grasp of programming concepts and computing skills, able to think logically, and have a keen interest in software development.
• Enjoys challenging problem solving
• Matured and able to communicate effectively, both spoken and written in English.
• Disciplined, independent and punctual

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

全端開發人員（Laravel、React Native 和 Python）

卡魯納（砂勞越）企業有限公司BHD。

我們正在尋找一位充滿熱情、勤奮的 Laravel、React Native 和 Python 程式設計師

具有以下技能：

要求 ：

• 對 Laravel 的深入了解和理解是必須的
• 對 PHP、Jquery、MySQL、NGINX 和 Apache 有很好的了解
• 對JavaScript、HTML5、CSS3等前端技術有深入的了解。其他語言，例如 React Native 和 React.js 將是一個優勢
• 豐富的 MVC 知識
• UI/UX 行動應用程式開發經驗
• 對常見的 PHP 或 Web 伺服器漏洞及其解決方案有深入的了解
• 多個系統、伺服器和環境之間的使用者認證和授權
• 熟悉 PHP 作為平台的限制及其解決方法
• 建立表示和支援業務流程的資料庫模式
• 使用 Odoo 框架 (Python) 設計、開發和維護應用程式
• 與跨職能團隊（包括前端開發人員、設計師和經理）密切合作，提供可擴展、安全和高效能的解決方案。
• 透過 Odoo 和 Python 開發，有助於建立強大的後端系統，滿足業務需求並超越使用者期望。

資格：

• 資訊科技、電腦科學、軟體工程師或具有同等資格的相關課程的學位或碩士學位。
• 對 Laravel、React Native 和 Python 有良好的理解和實踐知識
• 對程式設計概念和計算技能有一定的了解和掌握，能夠邏輯思考，對軟體開發有濃厚的興趣。
• 喜歡解決具有挑戰性的問題
• 成熟並能夠用英語進行有效的口語和書面溝通。
• 遵守紀律、獨立、準時

津貼和福利

• 休閒著裝要求
• 公司旅行
• 事假
• 開放文化
• 個人發展機會
• 員工活動
• 季節停車
• 專家小組醫生

Digital Marketing Executive (Specializing in FB Meta)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Internal Campaigns

- Developing and implementing marketing plans and campaigns for Karuna

- Creating compelling and engaging content for various marketing channels

- Collaborating with other departments to develop effective marketing strategies

- Keeping up-to-date with industry developments and trends

Client Campaigns

- Conducting market research to identify trends and opportunities

- Managing budgets and ensuring cost-effectiveness of marketing efforts

- Analyzing data and metrics to evaluate the success of marketing campaigns and make adjustments

as needed

- Communicating with customers and networking with industry contacts to gather feedback and stay

informed of new developments and opportunities

- Preparing proposals and presentations for clients regarding digital marketing strategies

Digital Marketing Mastery (Specialisation in FB Meta)

- Mastering a range of digital marketing services to enhance Karuna's offerings

- Developing and executing digital marketing strategies to increase brand awareness and drive

website traffic and sales

- Gaining technical skills to plan and execute SEO, Facebook Ads, and LinkedIn marketing

- Collaborating with the design team to create visual assets for campaigns and social media posts

Overall

- Managing and overseeing marketing campaigns and initiatives across multiple channels,

including digital and traditional marketing

Requirements :

• Bachelor’s degree in marketing with good grades
• More than 2 years of experience in digital marketing (specialisation in Facebook Meta)
• Extensive knowledge of marketing strategies, channels, digital marketing, SEO and branding
• Superb leadership, exceptional analytical and problem-solving skills;
• Strong time management and organisational abilities;
• Proficiency in electronic marketing automation software will be advantageous
• Able to develop content
• Able to liaise with clients

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

Digital Marketing Executive (Specializing in FB Meta)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Internal Campaigns

- Developing and implementing marketing plans and campaigns for Karuna

- Creating compelling and engaging content for various marketing channels

- Collaborating with other departments to develop effective marketing strategies

- Keeping up-to-date with industry developments and trends

Client Campaigns

- Conducting market research to identify trends and opportunities

- Managing budgets and ensuring cost-effectiveness of marketing efforts

- Analyzing data and metrics to evaluate the success of marketing campaigns and make adjustments

as needed

- Communicating with customers and networking with industry contacts to gather feedback and stay

informed of new developments and opportunities

- Preparing proposals and presentations for clients regarding digital marketing strategies

Digital Marketing Mastery (Specialisation in FB Meta)

- Mastering a range of digital marketing services to enhance Karuna's offerings

- Developing and executing digital marketing strategies to increase brand awareness and drive

website traffic and sales

- Gaining technical skills to plan and execute SEO, Facebook Ads, and LinkedIn marketing

- Collaborating with the design team to create visual assets for campaigns and social media posts

Overall

- Managing and overseeing marketing campaigns and initiatives across multiple channels,

including digital and traditional marketing

Requirements :

• Bachelor’s degree in marketing with good grades
• More than 2 years of experience in digital marketing (specialisation in Facebook Meta)
• Extensive knowledge of marketing strategies, channels, digital marketing, SEO and branding
• Superb leadership, exceptional analytical and problem-solving skills;
• Strong time management and organisational abilities;
• Proficiency in electronic marketing automation software will be advantageous
• Able to develop content
• Able to liaise with clients

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

數位藝術行銷主管（元分析專業）

卡魯納（砂勞越）企業有限公司BHD。

內部活動

- 為 Karuna 制定和實施行銷計劃和活動

- 為各種行銷管道創造引人注目且引人入勝的內容

- 與其他部門合作制定有效的行銷策略

- 隨時了解產業發展和趨勢

客戶活動

- 進行市場研究以確定趨勢和機會

- 管理預算並確保行銷工作的成本效益

- 分析數據和指標以評估行銷活動的成功並做出調整

根據需要

- 與客戶溝通並與行業聯繫人建立聯繫以收集回饋並留下來

了解新的發展和機遇

- 為客戶準備數位行銷策略的建議和演示

精通數位行銷（FB Meta 專業）

- 掌握一系列數位行銷服務，以增強 Karuna 的產品和服務

- 制定和執行數位行銷策略，以提高品牌知名度和驅動力

網站流量和銷售量

- 獲得規劃和執行 SEO、Facebook 廣告和 LinkedIn 行銷的技術技能

- 與設計團隊合作，為活動和社交媒體貼文創建視覺資產

全面的

- 管理和監督跨多個管道的行銷活動和計劃，

包括數位行銷和傳統行銷

要求 ：

• 行銷學士學位，成績良好
• 擁有 2 年以上數位行銷經驗（專注於 Facebook Meta）
• 豐富的行銷策略、管道、數位行銷、搜尋引擎優化和品牌知識
• 卓越的領導力、卓越的分析和解決問題的能力；
• 較強的時間管理及組織能力；
• 熟練電子行銷自動化軟體將具有優勢
• 能夠開發內容
• 能夠與客戶聯絡

津貼和福利

• 員工股權
• 休閒著裝要求
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

職位要求：

• 候選人必須至少擁有 LCCI/會計文憑

• 需要至少1 年相關領域的工作經驗。

• 所需語言：英語和馬來語

• 全職職位- 工作時間：週一至週五（上午 9 點至下午 6 點）

• 自我激勵，具備優秀的任務管理技能。高效、流程驅動

• 能夠立即開始工作。

如果有興趣請發送電子郵件至 hrdesk@advelsoft.com.my

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Job Requirement:

• Candidate must possess at least LCCI/Diploma in Accounting

• At least 1 Year(s) of working experience in the related field is required.

• Required Language(s): English & Bahasa Malaysia

• Full-time position- Working hours: Monday to Friday (9 am – 6 pm)

• Self-motivated with splendid tasks management skills. Highly efficient and process-driven

• ABLE TO START WORK IMMEDIATELY.

If interested kindly email to hrdesk@advelsoft.com.my

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

•  Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship. Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner organizations to end users in coordination with partner sales resources.
• Proactively recruits new qualifying partners, conducts partner enablement, engagement and key account mapping.

Required Qualification & Experience

• To succeed in this position, you should have at least 3 years of relevant experience in channel sales in the IT industry and a good record of achieving assigned sales quota.
• Experience selling enterprise solutions to large & medium corporations would be an advantage.
• Knowledge of channel partner management is a must and direct experience in a distributor is required.
• Knowledge of security and storage products would be an advantage.
• Knowledge of cyber security and solutions would be an advantage.
• Good communication and interpersonal skills, ability to work independently as well as in a team are also critical success factors for this position.

Perks & Benefits

• Allowance (mobile, transportation, etc.)
• Commission
• Free snacks / Happy hours
• Regular team activities
• Medical and Personal Accident insurance
• Personal development opportunities

Job responsibilities:

• • Responsible for measuring, analyzing, positioning, and promoting our product line. Strong communication and project coordination skills, with an ability to work effectively with Principle, Partners, Channel Sales and Technical team and execute various product marketing initiatives.
  • Create and own product messaging and marketing plans.
  • Drive product marketing efforts such as defining and implementing a customer communications strategy; defining market research studies to gain knowledge about competitors’ attitudes and behavior; and developing collateral that optimally positions the strengths of our products.
  • Develop and implement go-to-market plan.
  • Produce product collateral such as customer presentations, webcasts, and case studies.
  • Defining market research studies to gain knowledge about end users and partners attitudes and behavior and developing collateral that optimally positions the strengths of our products.
  • Interface with key industry press and analysts.
  • Evangelize products to sales, channel, and end users
  • Passion for analyzing products, customers and market dynamics.
  • Simultaneously manage multiple products under tight deadlines.
  • Participate in tradeshow booth duty to assist in lead generation.
  • Works with both internal and external contacts.

Requirement:

• • Minimum 3 to 5 years of experience selling enterprise security & networking solutions to large & medium corporations.
  • Previous experience in successfully developing and/or managing major accounts where significant revenue growth has been generated.
  • Strong knowledge of security & networking solutions
  • Team player, self-motivated, result-oriented and highly independent.
  • Flexible and able to travel
  • Strong business acumen and natural leadership skills
  • Good presentation and negotiation skills.
  • Able to work with little or no direct supervision

Perks & Benefits

• Commission
• Allowance (mobile, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical and Personal Accident insurance
• Personal development opportunities