Total 410 job vacancies in Surabaya, Indonesia

Company Overview: Founded in London in 2013, British Publishing House now operates 7 branches across Europe and has expanded into Asia with operations in Malaysia and Singapore. We’re now excited to introduce our first encyclopedia for Indonesia in 2025.

Position Overview: Join our team as a Telemarketer and embark on an exciting journey connecting with influential personalities. In this role, you will research successful individuals in Indonesia and invite them to interview sessions with our dedicated editors to share their inspiring life stories. Your main responsibilities include researching personalities and extending interview invitations.

Key Responsibilities:

- Conduct research to find prospective personality candidates based on the criteria and requirements set by British Publishing House.

- Approach prospective personalities through multi-channel communication platforms (via outbound calls, emails, chat, and social media).

- Schedule interview appointments (in-person or via video call) with personalities for our dedicated editors in the the CRM system.

- Utilize CRM software to update personality’s contact details and maintain interaction records between personalities, telemarketing, and editors in the system.

- Actively seek new opportunities for interview invitations through networking and social media.

- Collaborate closely with editors to achieve monthly sales and appointment targets.

Qualifications:

- SPM/O-Level, Diploma, or Degree in any field.

- Minimum 1 year of experience in telesales, marketing, or sales support.

- Proficiency in English and Bahasa Indonesia, both written and spoken.

- Excellent communication and interpersonal skills, with the ability to build rapport and trust - with clients.

- Self-motivated and goal-oriented, with a proactive approach to sales.

- Ability to work independently and as part of a team with a positive attitude and sunny disposition.

- Experience working towards time-based targets.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave
• High monthly earnings up to RM10,000 (including commission)
• Career advancement opportunities
• Positive work environment
• Proper guidance and training provided

Job Descriptions

1. Melaksanakan kegiatan penjualan dan marketing kepada distributor bahan bangunan di luar pulau
2. Melakukan aktivitas penjualan produk secara retail sesuai dengan target yang telah ditetapkan
3. Mengelolah dan monitoring terhadap piutang distributor untuk memastikan pencapaian target inkaso
4. Melakukan monitoring dan menindaklanjuti kegiatan promo yang sudah diberikan kepada distributor guna memaksimalkan strategi pemasaran dan penjualan produk
5. Menjalin hubungan yang baik dengan distributor luar pulau untuk mendukung pertumbuhan dan perkembangan sebagai mitra bisnis
6. Melakukan monitoring kinerja distributor dengan memastikan kepuasan distributor dan penjualan produk existing dan produk baru
7. Melakukan edukasi kepada new distributor dan distributor existing serta membuat problem solving atas complain pelanggan
8. Melakukan perluasan market dengan dibuktikan penambahan jumlah distributor yang menjalin kerjasama sebagai mitra bisnis

Jobdes

1. Mengelola pengembangan organisasi, perencanaan strategi pengembangan Sumber daya manusia meliputi pengadaan tenaga kerja, pelatihan, remunerasi, penilaian kinerja, manajemen talent hingga perencanaan jenjang karir dan suksesi
2. Melakukan pengelolaan program pengembangan karyawan meliputi, perencanaan, pelaksanaan dan evaluasi dari kegiatan pelatihan yang berdampak pada kinerja karyawan secara optimal
3. Mengelola permasalahan hubungan industrial sesuai peraturan ketenagakerjaan dan menyelesaikan perselisihan antara karyawan dan management
4. Mengelola administrasi kepegawaian, absensi, penggajian dan berbagai dokumen terkait ketenagakerjaan
5. Mengelolah dan monitoring operasional harian General Affair meliputi Pemeliharaan, perbaikan, pengelolaan inventaris aset perusahaan dan mendukung kebersihan serta keamanan lingkungan kerja 
6. Menafsirkan dan memberikan nasihat tentang isu ketenagakerjaan dan hubungan industrial
7. Membuat laporan performance kinerja masing-masing karyawan yang dilakukan evaluasi secara objektif
8. Mengelolah semua aspek legalitas dan perizinan operasional perusahaan termasuk pengurusan dokumen perizinan yang dibutuhkan

Menjaga kebersihan dan kerapian room section

1. PM untuk pembangunan Project Jalan Raya dan Piping
2. Mengkoordinasikan subkontraktor dan pekerja
3. Membuat rencana kerja proyek (RABP dan Metode Kerja)
4. Mengidentifikasi dan mengelola resiko agar proyek tepat waktu
5. Mengawasi semua aspek proses pembangunan

1. Menyusun Drafting jalan untuk proses pembangunan
2. Bertanggung jawab sebagai estimator pelaksanaan proyek
3. Memonitor semua kegiatan infrastruktur di proyek
4. Merekomendasikan rencana kegiatan konstruksi yang akan dilaksanakan
5. Bertanggung jawab dalam pemeliharaan sistem sipil proyek

1. Membuat jurnal keuangan
2. Membuat dan menyusun laporan keuangan
3. Membuat tagihan piutang perusahaan
4. Menerima dan mengelola pembayaran piutang
5. Membuat laporan SPT masa PPN, PPh dan SPT Tahunan

Posisi ini untuk penempatan Proyek IKN (Penajem Paser Utara).

We are seeking an enthusiastic and detail-oriented Assistant Restaurant Manager to join our team in Surabaya, Indonesia. As a key member of our management team, you will play a crucial role in ensuring smooth daily operations and delivering exceptional dining experiences to our guests.

• Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures
• Support in recruiting, training, and managing restaurant staff to maintain high service standards
• Ensure excellent customer service by addressing guest concerns promptly and professionally
• Collaborate with the management team to implement promotional activities and special events
• Monitor and maintain food and beverage quality, cleanliness, and adherence to health and safety regulations
• Assist in inventory management, including ordering supplies and minimizing waste
• Support financial management efforts by monitoring expenses and analyzing performance metrics
• Foster a positive and collaborative work environment among staff members
• Implement and maintain efficient systems for reservations, seating, and wait list management
• Stay informed about industry trends and competitor activities to contribute to the restaurant's growth strategies

Title: Front Desk Agent 

Reports To: Front Desk Supervisor/Front Office Manager 

Supervises: None  

General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival. 

Specific Responsibilities: 

• Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.  Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. 

• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. 

• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. 

• Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. 

• Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. 

• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. 

• Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service. 

• Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. 

• Maintains a friendly, cheerful and courteous demeanor at all times. 

• Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible. 

• Stays up to date on gift shop merchandise, provides guests with information and processes gift shop sales. 

• Relays art exhibition information to guests. 

• Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations. 

• Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel. 

• Performs other duties as assigned, requested or deemed necessary by management. 

• Knows standard cash handling procedures and knowledge of computerized cash register systems. 

• Must be fluent in English. 

• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. 

• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. 

• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. 

• Standard office equipment including but not limited to:  telephone, copier, cash register, PC, fax machine, and PBX machine. 

• Must pass a background check. 

Education/Formal Training 

• High School diploma or equivalent 

Experience 

• Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.  

We are seeking a dynamic and experienced Restaurant & Bar Manager to join our team in Surabaya, Indonesia. As the Restaurant & Bar Manager, you will be responsible for overseeing all aspects of our establishment's operations, ensuring exceptional customer experiences, and leading a team of dedicated professionals.

• Manage the day-to-day operations of the restaurant and bar, ensuring smooth service and customer satisfaction
• Oversee inventory management, including ordering supplies and maintaining optimal stock levels
• Develop and implement strategies to increase revenue and profitability
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
• Recruit, train, and supervise staff members, fostering a positive and collaborative work environment
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Analyze sales data and prepare reports for upper management
• Collaborate with the kitchen team to develop and update menus
• Manage budgets and control costs while maintaining quality standards
• Organize and oversee special events and promotions to attract and retain customers

We are seeking an innovative and empathetic Talent and Culture Manager to join our dynamic team in Surabaya, Indonesia. As a key member of our Human Resources department, you will play a crucial role in shaping our organization's culture, driving employee engagement, and attracting top talent to support our company's growth and success.

• Develop and implement comprehensive talent acquisition strategies to attract and retain high-quality candidates
• Lead and oversee the full recruitment cycle, including job posting, screening, interviewing, and onboarding processes
• Design and execute employee engagement initiatives to foster a positive and inclusive work environment
• Collaborate with leadership to develop and maintain a strong organizational culture aligned with company values
• Manage performance evaluation processes and provide guidance on career development opportunities
• Analyze HR metrics and provide data-driven insights to inform strategic decision-making
• Ensure compliance with local labor laws and regulations
• Develop and deliver training programs to enhance employee skills and promote professional growth
• Act as a trusted advisor to managers and employees on HR-related matters
• Implement and maintain HR systems and processes to improve efficiency and effectiveness
• Lead diversity and inclusion initiatives to promote a welcoming and equitable workplace
• Manage employee relations issues and facilitate conflict resolution when necessary
• Collaborate with other departments to align HR strategies with overall business objectives
• Stay updated on industry trends and best practices in talent management and organizational culture

The Lower Primary Homeroom Teacher creates a safe, engaging environment, providing pastoral care and designing and delivering lessons for comprehensive learning in English, Maths and Science. They aim to enhance students' intellectual, emotional, physical, and social growth, equipping them with skills for academic and societal success. 

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Design, facilitate and manage learning activities, assessments, classroom management and student engagement to create a safe and stimulating educational setting. 
• Provide pastoral care and support the holistic development of students in grades 1 and/or 2, ensuring a nurturing atmosphere that promotes their intellectual, emotional, physical, and social growth. 
• Serve as a positive role model for students, upholding the school's mission and maintaining high standards of professional conduct and ethics. 
• Develop and maintain a constructive and ongoing rapport with children and parents

• Responsible to implementing and supporting networking solution (project/maintenance)
• Deploying and inspecting IT Network Systems
• Monitoring the performance and capacity of computer systems
• Performing regular checks on network hardware or software
• Responding to network alerts and hardware malfunctions
• Diagnosing and troubleshooting network errors
• Tracking and documenting network issues and compiling incidents reports • Responding to user requests and providing network training
• Will be work in shifting with a team (24x7) 

Job Description:

• Analysing, diagnosing, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software, network connectivity, databases, printers, scanners, and any related problems

• Maintaining all updates and security patches for applications and operating systems

• Notebook hardware troubleshoot, such as RAM, Hard disk, VGA.

• Updates and closures of trouble tickets and service requests from user

• Maintain communication with end-user and created report to team leader/SPV.

Account Officer