Total 273 Director/C-Level job vacancies in Patuxent River, Maryland

Our client is currently looking for a dedicated Sales Director to join their reputable law firm based in Singapore. As the Sales Director, you will be a key driver of the startup's growth and client engagement strategies. Your responsibilities will include identifying new business opportunities, cultivating strong client relationships, and developing innovative marketing initiatives. Collaborating closely with cross-functional teams, you will contribute to the startup's success and play a pivotal role in achieving our business objectives in the competitive Singapore market.

Job Descriptions:

• Track market trends and competitor activities, develop and execute effective marketing and sales strategies, promote the implementation of data center and other telecommunications operator businesses overseas, and achieve sales targets and performance objectives in foreign markets.
• Explore new overseas markets. Develop and maintain local customer resources, establishing strong collaborative relationships.
• Identify customer needs, showcase service capabilities, provide customized integrated solutions, drive projects to become benchmark cases, and enhance the company’s market influence and customer satisfaction.
• Strengthen internal collaboration, improve delivery capabilities, and ensure the smooth delivery of projects.

Requirements:

• Bachelor’s degree or higher in related disciplines
• Over 5 years of overseas sales experience in data center electromechanical equipment companies such as ABB, Vertiv, Eaton, or Delta (in Singapore and Southeast Asian countries). Familiarity with the operations of the Singapore and Southeast Asian markets is essential, and candidates with customer resources in foreign data centers, Colo service providers, and telecommunications operators will be prioritized.
• Excellent communication, negotiation, and sales skills, with the ability to complete sales tasks independently.
• Strong team collaboration spirit, able to work effectively with cross-departmental teams.
• Strong market analysis, promotion, and development capabilities, with keen market insights and project operation experience.
• Familiar with industry-specific terminology in the power sector, capable of conducting business communications with international clients.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

Job Description & Requirements

• Drive sales across all the company’s offline sales channels, including retail stores, distribution channels and private shopping service, through setting short and long-term channel strategies to achieve sales and profit goals.

• Work with and mentor the retail sales team to ensure that flagship store sales targets are met through building a sales strategy, running promotional activities.

• Establishes productive, professional relationships with key internal/external personnel across sales channels.

• Work on opening and managing distribution for exclusive brands under the company, with key strategies implemented to achieve distribution sales goals.

• Building on customer engagement initiatives and implement improvements that can be made to optimise both sales and customer experience.

• Provide feedback to Management team on consumer sales trends, unmet needs, and opportunities to deliver greater value to customers.

• Coordinates the involvement of company personnel, including operations, merchandising, marketing, retail, ecommerce, and management to meet sales performance objectives.

• Meets assigned targets for profitable sales volume and strategic objectives in assigned channel partners.

• Accountable for weekly sales reporting at Management meetings.

Requirements:

• A university degree in Business, Marketing, or related fields.
• Minimum 5 years in management capacity, overseeing sales channels.
• Previous experience with fashion, beauty and retail companies are a big plus.
• Proficient in Microsoft Office Word, Excel & PowerPoint.
• Thrive in a fast-paced environment.

Main responsibilities:

· Lead the account managers, guide and support them, train and help them grow

· Respond to IFE tenders across the APAC region, by proposing the proper strategy for the clients, understanding the pricing (internal/external) and clients’ requirements

· Collaborate closely with internal stakeholders who will help facilitate the roadmap and the content strategy – review the airlines’ annual budgets and plan accordingly the content

· Present and engage with all relevant stakeholders on the airlines’ side when needed

· Review and understand license agreements, which includes interpreting contractual terms and understanding the application of our content strategies with the airlines we are servicing

· Review the airline guidelines and processes with the account manager to ensure proper services, and stay within allocated budget – in view to have contract renewals

· Analyse and report on passengers’ information, demographics, routes you can get from the airlines

· Work closely with internal teams and engage with third parties’ partners when needed, to allow the account managers to meet multiple operation timelines

· Know the trends from both entertainment and traveling industries to drive actionable insights

· Each month/cycle, review the content suggested by account managers and see how it fits in our agency’s global content strategy – try to get higher returns for Spafax

· Liaise with the Hive team and take part in the monthly calls regarding the World Content – The Hive team is the one getting all the content licences for Spafax

· Maintain weekly calls with each account manager – report weekly to in line manager

· Understand the range of services Spafax offers beyond the contracted services, and identify potential opportunities

The qualities we are seeking:

· Looking for a proactive, motivated, enthusiastic team leader and team player who believes content service providers can help the IFE be a differentiator to the airlines

· Passion for TV, movies and film industry as a whole

· Excellent negotiation skills with the ability to understand the customer needs, negotiate complex sales and total value offerings to customers

· Well organized, detailed and able to work to deadline and stick to schedules - able to work flexible work hours due to teams based in other regions

· Has a keen sense of budget management

· Ideally good knowledge of the aviation industry and its operational processes for the IFE

· Able to influence decision making internally and with the clients

· Knowledge about the other business areas of an aviation group is a plus

· Ideas about the use of innovative digital solutions when Spafax creates some, like client platforms, reporting dashboards, media sales, …

· Talent for presenting complex issues as well as for networked thinking and acting combined with a high degree of independence

· Excellent oral and written communications skills in English.

About us: Roseonly is an operator of retail outlets and online platforms designed to sell floral products. The company's platform sells imported roses and rose-themed jewellery and accessories, enabling users to get love tokens.

Overview: As a Franchise Director, you will be responsible for identifying potential franchisees, negotiating agreements, and supporting franchisees in establishing and operating successful outlets. You will work closely with various departments to ensure alignment with brand standards and objectives.

Responsibilities:

Franchisee Recruitment:

• Identify and research potential franchise markets and candidates.
• Develop and execute strategies to attract qualified franchisees.
• Conduct presentations and meetings to promote franchise opportunities.
• Evaluate franchise applications and conduct interviews.

Negotiation and Contracting:

• Negotiate franchise agreements, including terms and conditions, fees, and support.
• Ensure compliance with legal and regulatory requirements.
• Coordinate with legal counsel for contract drafting and review.

Franchisee Support and Training:

• Provide guidance and support to franchisees during the setup phase.
• Develop and implement training programs for franchisees and their staff.
• Monitor franchisee performance and offer assistance as needed.

Brand Management:

• Maintain brand consistency across all franchise locations.
• Ensure adherence to brand standards and operational procedures.
• Collaborate with marketing and advertising teams to promote the brand effectively.

Relationship Management:

• Cultivate positive relationships with existing franchisees.
• Address franchisee concerns and resolve disputes effectively.
• Act as a liaison between franchisees and the corporate office.

Market Analysis and Strategy:

• Conduct market research to identify trends and opportunities.
• Develop market entry strategies for new locations.
• Monitor competitor activities and adjust strategies accordingly.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
• Proven experience in franchise development, particularly with retail and F&B brands
• Strong negotiation and communication skills.
• Knowledge of franchise regulations and legal requirements.
• Ability to travel as needed.
• Excellent organizational and project management abilities.
• Results-oriented with a track record of meeting targets.

Benefits:

• Competitive salary and performance-based incentives.
• Opportunities for career growth and advancement.
• Dynamic work environment with a focus on teamwork and innovation.

[What the role is]

You will be part of a team that is responsible for upholding proper procurement governance in NEA. You will facilitate procurement activities by departments while ensuring that government/NEA procurement policies/guidelines are applied accordingly and standards of integrity and transparency are upheld throughout the procurement value-chain.

[What you will be working on]

You will support the procurement functions in NEA by carrying out the following activities:

• Lead a team of procurement officers.
• Pro-actively engage users to identify aggregations or other procurement levers
• Develop category strategies through spend analysis and drive strategic sourcing with users to address their procurement needs
• Provide procurement advices to users on all stages of procurement cycle
• Review tender/quotation documents to ensure that they are drafted in compliance to Instruction Manual (IM) (Procurement), NEA’s procurement policy and guidelines and optimise the spending for NEA
• Review tender/quotation evaluations to ensure value for money, fairness and transparency and compliance with IM (Procurement) and NEA procurement policy and guidelines
• Review post-award contract documents to ensure proper contract management and governance
• Improve outreach and facilitate dialogue among procurement community and users in NEA
• Improve the procurement processes, systems and governance framework in NEA to optimise the procurement expenditure and operational efficiency

[What we are looking for]

Job Requirements:

• At least 10 years of experience in government procurement. Experience in construction procurement and revenue contracting will be an added advantage.
• Good applied knowledge of IM (Procurement), IM (Revenue), Gebiz and Gebiz Management Console (GMC)
• Possess an inquisitive mind on how to derive more value from each purchase
• Good analytical, interpersonal, writing and presentation skills
• Performance driven, result oriented with an attention to details and accuracy
• Have a passion for procurement work and able to adapt to changes and work well under tight deadlines
• Able to work well as team player and as an individual
• Proficiency in IT skills (eg. MS Word, Excel, PowerPoint, etc)

You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Senior-Assistant-Director--Category-Management-and-Services-Department-_JR-10000032343

About Coco & Eve

Coco & Eve was founded in 2018, capturing the spirit of Bali with clean, vegan beauty products, sprinkling its magic across all of our innovative formulas. With 22 beauty awards and operating in 38 countries across retail, Amazon & our direct channel, we are set to continue our rapid growth. From haircare, suncare and skincare, we combine clinically proven actives with tropical goodness and a sustainable beauty focus.

In 2024, we have a product launch pipeline with 15 product launches across 8 key moments plus we are launching the brand instore with top global retailers. It will be the biggest year for Coco & Eve in the brand's history.

About the Job
As the Brand Director of Coco & Eve, you will play a pivotal role in shaping and driving the brand and product launch and marketing strategy across global markets. Reporting to the Managing Director, you will lead a dynamic team responsible for orchestrating innovative marketing campaigns, managing brand activations, and spearheading product launches to enhance brand presence and achieve commercial success.

Key Responsibilities:

• Develop and implement comprehensive marketing strategies to meet commercial targets and enhance brand equity.
• Lead a team of 12 marketing professionals in areas such as social media, influencer engagement, brand marketing, and design.
• Drive the creative direction, strategic positioning and execution of new product launches, ensuring alignment with market needs and brand values.
• Manage and execute 360-degree global marketing campaigns from concept through execution, collaborating with cross-functional teams including Creative, Product Development, Digital, Customer Experience, and Operations.
• Oversee the brand's social media strategy, particularly focusing on growing TikTok reach and community engagement. Utilise platforms like TikTok. Instagram, Youtube and Facebook and to enhance organic reach and customer interaction.
• Develop and maintain strong relationships with PR agencies and content creators globally to secure top-tier media coverage and innovative content collaborations.
• Champion the brand's presence in new territories, working closely with the Trade Marketing Manager to ensure cohesive brand messaging and successful market entries.
• Manage budgets for campaigns and activations in line with objectives.
• Foster an entrepreneurial culture within the team, emphasising innovation, accountability, and continuous improvement.

Requirements:

• A minimum of 7 years' experience in brand management, social media, and marketing within the beauty industry.
• At least 5 years of management experience, preferably leading large teams in a dynamic, fast-paced environment.
• Bachelor’s degree in Marketing, Business, or a related field; Master’s degree preferred.
• Demonstrated success in developing marketing strategies and executing record-breaking campaigns.
• Proven ability to manage and grow influencer relationships and execute impactful PR strategies.
• Strong analytical skills with a proven track record in using data to drive brand decisions and strategies.
• Excellent communication and interpersonal skills, capable of fostering strong relationships both internally and externally.
• Experience in managing a global brand with a deep understanding of various international markets, particularly the US, UK, Europe, and Australia.
• Creative thinker with a performance marketing mindset, adept at operating under pressure and meeting tight deadlines.

What We Offer:

• The opportunity to lead a renowned beauty brand with a global footprint.
• A collaborative work environment where creativity and innovation are encouraged.
• Competitive salary and benefits package.
• A role where you can impact and grow with the company.

This job has everything for the right applicant, and is available immediately. All applications will be treated confidentially.

Only successful candidates will be contacted.

Roles & Responsibilities

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible
• Streamline operational processes to reduce costs and improve efficiency.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Prepare timely and accurate performance reports
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Good communication skills in English and Mandarin to liaise with our China team.

Skills and Qualifications:

• Education: Bachelor's or Master’s degree in Business Administration, Operations Management, or a related field.
• Experience: 5+ years of experience in business and operations management, with a proven track record of leadership.
• Leadership Skills: Strong ability to lead and motivate teams, foster a positive work environment, and drive results.
• Analytical Thinking: Strong analytical and problem-solving skills to make data-driven decisions.
• Communication: Excellent verbal and written communication skills to engage with internal and external stakeholders.
• Financial Acumen: Knowledge of budgeting, cost management, and financial reporting.
• Project Management: Experience in managing complex projects from start to finish.
• Adaptability: Ability to adapt to a fast-paced, ever-changing environment.
• Technology Skills: Proficiency in operational software, ERP systems, and general office applications.

ROLE

This position is based in the Saint Laurent Hong Kong office, directly reporting to Chief Commercial Officer and Asia Pacific President. The role is responsible for driving and implementing Client Engagement activities across the Asia Pacific, supporting a customer-centric culture with a focus on the retail network. Leading the local teams in designing and executing Client Engagement initiatives. In addition, establishing a strong collaboration and partnership between HQs and local departments.

MISSION

CLIENTELING

• Drive the implementation and execution of corporate clienteling programs and practices across the region, to recruit new customers and increase loyalty among existing ones
• Manage and coordinate the deployment of all process, tools, and training to align with the corporate standard
• Provide support and guidance to the retail teams in all Clienteling activities, and ensure appropriate focus on strategic clients (e.g., Locals, VICs) to reach business goals
• Share, encourage, and follow-up on Best Practices within stores across the Asia Pacific, with a specific focus on flagship and clienteling driven stores

VIC ENGAGEMENT

• Contribute to the design/planning and lead the regional execution of VIC Initiatives (e.g. Fashion Shows, dinners) conducted centrally and locally, and evaluate the effectiveness of all strategic and tactical activities
• Work collaboratively with local General Managers and Store Management teams, to ensure objectives are set, measured, and achieved to drive the growth of our top clients’ business in the region

CRM

• Strategically build and analyze CRM datasets to draw insights to develop fitting solutions in driving overall business results
• Implement strategies and targeted actions that increase customer base, drive sales and CRM KPIs
• Ensure accurate data collection and data quality
• Oversee CRM team and systems (upgrading, data cleansing, integration, etc.)
• Monitor and improve Customer Engagement KPIS (new customers, retention, frequency, etc.) to support HQ, and regional teams in driving action plans
• Supervise, train and coach the local teams to provide consistent and elevated service to internal customers with reporting and KPI analysis
• Support and enhance a Company Customer-centric culture at the regional level

PROFILE

• 8 - 10 years’ experience in retail, solid experience in Client Relationship Management
• Degree holder in Marketing, Business or related discipline preferable
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Dynamic, passion for the fashion industry, and knowledge of the luxury market/competitors
• Commercial awareness and strong business acumen
• Strong analytical and numerical skills
• Strong verbal and written communication skills and excellent organizational skills
• Proficiency with Microsoft Office, particularly Excel and CRM systems
• Fluency in English (Mandarin and/or Cantonese would be an advantage)

Roles & Responsibilities

• Provides advice and guidance to other employees
• Work autonomously while ensuring CEO expectations are readily met and exceeded.
• Defining, implementing and revising operational policies and guidelines for the organization
• Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs
• Liaising with departmental heads to develop financial plans and ensure company-wide compliance
• Developing and implementing human resources policies and Supporting strategic objectives
• Completing performance reviews in a prudent manner
• Delegating responsibilities to ensure staff members grow as capable participants
• Employing various initiatives to coach employees to optimize their capabilities.
• Ensuring compliance with laws and regulations
• Driving the company’s operating capabilities to surpass customer satisfaction, retention and company goals
• Overseeing marketing initiatives and implementing better business practices.
• Spearheading strategies to steer the company’s future in a positive direction.
• Oversee daily operations, while controlling and managing inventory and logistics
• Ensuring daily operations run smoothly and as efficiently as possible

· Streamline operational processes to reduce costs and improve efficiency.

• Monitoring invoices, money handling procedures, accounting and bank processes.
• Prepare timely and accurate performance reports
• Ability to develop effective self-media strategies for clients in these industries.
• Strong team management and leadership abilities. Demonstrated experience in leading teams to work efficiently and achieve goals.
• Excellent communication and coordination skills, capable of maintaining strong relationships with clients, team members, and partners.
• Strong data analysis and interpretation skills. Ability to provide optimization recommendations and improvement measures based on data insights.
• Understanding local market trends and characteristics and providing strategic advice for the company's expansion.
• Proven ability to build teams and standard operating procedures (SOPs) from scratch.
• Good communication skills in English and Mandarin to liaise with our China team.

Skills and Qualifications:

• Education: Bachelor's or Master’s degree in Business Administration, Operations Management, or a related field.
• Experience: 5+ years of experience in business and operations management, with a proven track record of leadership.
• Leadership Skills: Strong ability to lead and motivate teams, foster a positive work environment, and drive results.
• Analytical Thinking: Strong analytical and problem-solving skills to make data-driven decisions.
• Communication: Excellent verbal and written communication skills to engage with internal and external stakeholders.
• Financial Acumen: Knowledge of budgeting, cost management, and financial reporting.
• Project Management: Experience in managing complex projects from start to finish.
• Adaptability: Ability to adapt to a fast-paced, ever-changing environment.
• Technology Skills: Proficiency in operational software, ERP systems, and general office applications.

Senior Research Director

We are a specialist division of M&C Saatchi.

Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.

We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.

A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to lead this research team.

The Senior Research Director will be confident leading the Research & Insights Department, managing & overseeing a team across two offices. This will involve overseeing the design of assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. The Senior Research Director will also oversee report writing for internal audiences as well as clients. The position requires relationship management with research partners who perform the primary research on behalf of the organisation. The position will also require representing the research team internally, with especial regard to working with the accounts, strategy and production teams. The position will additionally entail other research tasks, including but not limited to open-source research; desk reviews; lessons learned/best practice write ups; etc.

Reports to the Indo-Pacific Director

Job purpose

· Working as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.

· Leading the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities

· Implementing evaluation strategies, including designing assessment strategies and reviewing draft formative and evaluative research instruments produced by Analysts working on the project.

· Owning project research reporting including assessment reports and formative research reports. This includes reviewing reports delivered by Managers & Analysts working on the project to ensure we are providing meaningful and actionable insights.

· Presenting research findings to internal and external audiences in a clear, articulate and timely manner.

· Managing relationships with research fieldwork partners and overseeing all project management when outsourced.

· Assisting with optimising the project’s strategy and delivery.

· Feeding into strategy/Theory of Change development.

· Regional research craft leadership and line management of Managers & Analysts within the team, contributing to both formal and informal training and mentorship of members of the team.

· Development and productisation of research capabilities for existing and potential clients. This includes selling capabilities to prospective clients and development of bespoke methods and tools for commercialisation.

· Reporting and updating the Leadership team regularly, managing upwards as well as downwards

Knowledge and Expertise

· Expertise in quantitative and qualitative research methods; research, data and insights

· A firm interest and understanding of geo-politics and International Relations.

· Regional expertise: The SRD is expected to be (or become) an authority on the APAC region, with the ability to sense-check the analysis produced by the analysts within the team, and knowledge of best practice when conducting research in Asian markets.

· Proven ability to lead and manage a regional team.

Desirable:

· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.

· Knowledge of behaviour change communications.

· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:

· Minimum of 8 years relevant research, monitoring and evaluation experience.

· Experience managing research projects from design to report writing.

· Strong qualitative and quantitative analysis skills (with experience using SPSS, Q, R or Stata).

· Experience designing and conducting mixed methods research studies.

· Department lead or extensive line management experience.

· Strong report writing and data visualisations skills.

· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.

· A strong work ethic with ability to stick to deadlines.

· Bachelor’s degree in a relevant field.

· Fluent in written and spoken English.

· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:

· Experience with evaluating behavioural change.

· Experience evaluating the impact/effectiveness of multimedia communications activity.

· Experience with digital and innovative research methods.

· Experience designing logical frameworks (logframes) and assessment strategies.

· Experience using data visualisation software such as tableau.

· Experience of myriad tools, research processes and partners that have improved ways of working.

Additional Key Qualities

· Understanding of the company’s culture and business area.

· Sense of responsibility towards the organisation’s reputation.

· Ability to travel and work independently.

· Forward leaning attitude and ability to represent the research team internally and externally.

· Willingness to manage, mentor and train members of the team.

· Anticipation of challenges and show of initiative across all projects.

ROLE

This position is based in the Saint Laurent Singapore office, reporting directly to the General Manager of Southeast Asia and Oceania, heading up all HR disciplines for Southeast Asia and Oceania retail and corporate office.

You will identify and deliver HR strategies to support business goals and drive results with the responsibility for all HR activities and the end-to-end employee lifecycle. You will play an ambassador role in delivering the company’s culture empowering and inspiring to drive the talent and leadership capabilities.

MISSION

• Develop strong and trusted partnerships with internal business clients providing coaching and advice on people-related matters and strategies, supporting organizational design in line with overall business needs
• Manage all employee-related issues
• Define the recruitment strategy to hire the best talents fitting with Saint Laurent’s culture and business needs. Lead the recruitment process and ensure a positive experience during the onboarding process for all new employees, setting up for success within the company and their role
• Coach management to manage high and low performers in a timely and impactful manner, understanding the skill gaps and training needs and creating relevant development plans to support business plans
• Identify key contributors to the business and advise on short & long-term ways to increase retention of key talents. Lead talent review discussions to identify key talents, plan their development across Saint Laurent and/or Kering, and prepare for succession
• Ensure the compensation and benefits are aligned to the market and support our attraction and retention objectives
• Implement a holistic communication strategy to implement HR initiatives, ensuring alignment with business priorities and promoting a positive and inclusive workplace culture
• Owner of budget and forecasting business process for markets, responsible for preparing, supporting, and monitoring market personnel costs at the retail and corporate level; productivity levels, and carrying out cost controls as needed.
• Implement global HR initiatives at the market level, share any market specificities with HQ, and adapt these as per local needs
• Other ad hoc duties as required by management

• reative Vision: Develop and maintain the overall visual style or theme for projects, including advertising campaigns, films, and product designs.
• Concept Development: Collaborate with clients or project stakeholders to understand the project's objectives and translate them into visual concepts.
• Team Leadership: Supervise and guide the creative team, including graphic designers, illustrators, photographers, and other visual artists.
• Coordination with Other Departments: Work closely with marketing, production, and design teams to ensure the visual elements align with the overall strategy and messaging.
• Client Presentations: Present design concepts and campaigns to clients, gather feedback, and make revisions accordingly.
• Budget Management: Oversee and manage the art department's budget, ensuring resources are allocated efficiently.
• Quality Control: Ensure high-quality standards across all visual materials and deliverables.
• Brand Consistency: Maintain consistency in branding and visual identity across all platforms and media.
• Trend Awareness: Stay updated on current design trends, tools, and technologies to keep creative output fresh and innovative.
• Problem Solving: Address creative challenges and troubleshoot any design-related issues that arise during the production process.

Position Overview:

The Director of Innovation & IT will be responsible for leading the hotel's technological transformation and guiding the innovation strategy. This role will focus on leveraging emerging technology to enhance guest experiences (both internal and external), streamline hotel operations, and drive business growth. The Director will oversee the Information Systems (IS) department, ensuring the optimal performance of all IT-related operations while driving innovative initiatives to maintain the hotel’s competitive edge as a 5-star property. Additionally, the Director will spearhead the development of Software-as-a-Service (SaaS) products with the goal of taking these innovations to market. This role is ideal for someone with an entrepreneurial mindset who thrives in a dynamic, fast-paced environment and is eager to drive new business opportunities through technological innovation. Close collaboration with the General Manager and department heads will be key to positioning the hotel as a leader in the smart hospitality space.

Key Responsibilities:

Information Systems Management:

• Oversee the daily operations of the IS department, including networks, hardware, software, and IT support.
• Ensure the security and integrity of the hotel's data and IT infrastructure through comprehensive cybersecurity measures.
• Maintain and upgrade the Property Management System (PMS) and other operational systems (e.g., CRM, F&B, and housekeeping management).
• Establish and manage IT policies, procedures, and best practices, ensuring compliance with data privacy and security regulations.
• Coordinate with external vendors to guarantee high-quality service and the seamless integration of new technologies.

Productivity & Innovation:

• Drive the hotel’s innovation agenda by identifying and implementing new technologies that enhance guest experiences and operational efficiency, such as digital check-ins, smart rooms, and guest mobile apps.
• Fully in charge of IT-related productivity solutions, including identifying potential funding assistance schemes and liaising with government groups to maximize funding and facilitate reimbursement.
• Lead hotel-wide digital transformation projects, such as contactless services, energy management systems, and tech-driven sustainability initiatives.
• Collaborate with department heads to assess technological needs and develop tailored solutions.
• Spearhead the development of SaaS products that solve hospitality industry challenges, and work toward taking these products to market.

Strategic Planning & Project Management:

• Develop and execute a long-term IT and innovation strategy aligned with the hotel's business goals.
• Manage budgets for technology investments, ensuring the cost-effective deployment of new systems and solutions.
• Ensure compliance with international standards and legal regulations, such as GDPR and PCI DSS.
• Oversee the planning, execution, and delivery of IT projects, ensuring they are completed on time, within budget, and aligned with the hotel's objectives.

Team Leadership:

• Lead, mentor, and grow the IS team, fostering a culture of innovation, continuous improvement, and excellence.
• Support and guide the IT team during preventive and corrective maintenance, including after-hours upgrades as needed.
• Establish proper inventory management and ensure maintenance of all IT-related equipment, software licenses, and contracts.

Sustainability & Green Technology:

• Introduce eco-friendly IT solutions that support the hotel’s sustainability goals, such as energy management systems and paperless processes.
• Partner with relevant stakeholders to pursue green certifications (e.g., GSTC certification), ensuring that technology aids in achieving sustainability objectives.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (MBA is a plus).
• 7+ years of experience in IT leadership roles, preferably within the hospitality industry.
• Strong technical knowledge of property management systems, CRM platforms, network architecture, and cybersecurity.
• Proven track record of leading and executing digital transformation initiatives that enhance guest experience and operational efficiency.
• Experience in building and launching SaaS products is highly desirable.
• Entrepreneurial mindset with the ability to identify and capitalize on new business opportunities through technology.
• Familiarity with sustainability-related technology solutions and compliance with cybersecurity protocols and data privacy regulations.
• Exceptional project management skills with the ability to lead multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.
• Excellent communication and interpersonal skills to work effectively with senior management, team members, and external partners.
• Strong problem-solving skills, proactive mindset, and meticulous attention to detail.

Preferred Skills:

• Experience with cloud-based solutions and advanced cybersecurity measures.
• Hands-on experience with AI, automation, IoT, or robotics in operational contexts.
• Knowledge of government grants (e.g., STB) and initiatives for tech development in the hospitality sector.

RESEARCH DIRECTOR

We are a specialist division of M&C Saatchi.

Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.

We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.

A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to join this research team.

The Research Director will be confident managing more junior members of the research team. This will involve overseeing the design of assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. The Research Director will also oversee report writing for internal audiences as well as clients. The position requires relationship management with research partners who perform the primary research on behalf of the organisation. The position will also require representing the research team internally, with especial regard to working with the accounts, strategy and production teams. The position will additionally entail other research tasks, including but not limited to: open-source research; desk reviews; lessons learned/best practice write ups; etc.

Job purpose

· Work as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.

· Lead on the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities

· Implementation of evaluation strategies, including designing assessment strategies and reviewing draft formative and evaluative research instruments produced by Analysts working on the project.

· Ownership of project research reporting including assessment reports and formative research reports. This includes reviewing reports delivered by Analysts working on the project to ensure we are providing meaningful and actionable insights.

· Presenting research findings to internal and external audiences in a clear, articulate and timely manner.

· Managing relationships with research fieldwork partners and overseeing all project management when outsourced.

· Assisting with optimising the project’s strategy and delivery.

· Feeding into strategy/Theory of Change development.

· Line management of Analysts within the team and contributing to both formal and informal training of more junior members of the team.

· Regular upward reporting to the Senior Research Director and undertaking any other duties deemed necessary by the Senior Research Director.

Knowledge and Expertise

Essential:

· Expertise in quantitative and qualitative research methods.

· A firm interest and understanding of geo-politics and International Relations.

· Regional expertise: The RD is expected to be (or become) an authority on the APAC region, with the ability to sense-check the analysis produced by the analysts within the team, and knowledge of best practice when conducting research in Asian markets.

Desirable:

· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.

· Knowledge of behaviour change communications.

· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:

Essential:

· Minimum of 6 years relevant research, monitoring and evaluation experience.

· Experience managing research projects from design to report writing.

· Strong qualitative and quantitative analysis skills (with experience using SPSS, Q, R or Stata).

· Experience designing and conducting mixed methods research studies.

· Line management experience.

· Strong report writing and data visualisations skills.

· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.

· A strong work ethic with ability to stick to deadlines.

· Bachelor’s degree in a relevant field.

· Fluent in written and spoken English.

· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:

· Experience with evaluating behavioural change.

· Experience evaluating the impact/effectiveness of multimedia communications activity.

· Experience with digital and innovative research methods.

· Experience designing logical frameworks (logframes) and assessment strategies.

· Experience using data visualisation software such as tableau.

Additional Key Qualities

Essential:

· Understanding of the company’s culture and business area.

· Sense of responsibility towards the organisation’s reputation.

· Ability to travel and work independently.

· Forward leaning attitude and ability to represent the research team internally and externally.

· Willingness to manage and train more junior members of the team.

· Anticipation of challenges and show of initiative across all projects.

Scope of Role:

• Accountable for the operational and sales leadership and development of a specialist discipline team.
• Accountable for the overall direction and operational management of all business activities for your defined area.
• This includes responsibility for the delivery of a range of recruitment services and the development and performance management of all team members.
• Fully accountable for P&L and achievement of all business objectives and financial targets for defined area.
• Responsibility for upholding the values of the organisation and acting as an exemplary role model in all external and internal relationships.
• Lead from the front in the achievement of own individual fee targets and the generation of new business and ongoing client relationship management.

Accountabilities:

1. Corporate responsibilities

• Member of the defined area senior management team
• Leadership of strategic projects and initiatives across the defined area
• Responsible for leading and delivery on Professional Staffing or group corporate projects as agreed by Managing Director

2. Customers

• Identify and understand your customer needs within your defined market areas.
• Ensure that your defined areas recruitment services and USP’s are aligned with customers current and anticipated future needs
• Create and implement operational plans that win, keep and develop new clients
• Ensure continuous and appropriate regular activities that will maintain and build lasting relationships/networks with customers.
• Monitor the development of customer relationships
• Ensure customer information is shared across the wider business to leverage sales.
• Connect with other Adecco brands who have shared customers and share information
• Act as a brand ambassador for your specialist defined area/location internally and externally
• Identify, participate and represent your defined area/location in key internal and external networks and business communities
• Maintain awareness of market/legal changes/trends and impact of such on potential customers. Work closely with Managing Director and peers to provide solutions for customer in response to anticipated changes.

3. Business planning and Development

• Identify opportunities for local and national business and contribute to plans to ensure the opportunities are executed effectively to maximise opportunity.
• Identify trends and developments in services, prices and delivery models.
• Ensure competitor knowledge is current and that your defined area maintains competitive advantage
• Promote sales and growth campaigns across your defined area in line with the wider business initiatives
• Identify ways of cross selling and increase customer’s awareness of Spring and Adecco’s full product offering.
• Devise and implement innovative sales approaches working closely with Managing Director and peers
• Direct and execute an effective sales strategy for your business area (transactional and ‘solution selling’) inline with the overall business strategy.
• Make informed decision to improve business development strategy and goals to reflect market conditions. Liaise with other Directors and Managers to ensure consistent approach.
• Continually review the strategic and tactical business plan for your immediate business area to ensure that it remains effective.
• Contribute to the overall Spring Services strategy.
• Ensure relevant business knowledge is deployed, shared and retained within the overall defined area.
• Analyse headcount requirements and ensure the defined area is staffed for optimum delivery as per efficiency targets

4. Financial Acumen

• Identify opportunities and implement required change to improve and maintain profitability and other financial KPIs of the business.
• Monitor revenue and results versus budget for sales and profits
• Present and agree annual budgets and business plans with OD.
• Ensure compliance with corporate guidelines around liabilities, pricing and payment terms.
• Monitor pricing and spend with key client groups and address any adverse trends.
• Plan and review the operational costs associated with delivery of recruitment services in line with targets agreed
• Monitor key metrics across the business and produce sales reports accurately and within required timescales. Ensure timely feedback to OD regarding any risk.
• Ensure events and marketing activity throughout the region are budgeted and within agreed guidelines for the business.

5. Organisational planning

• Work in conjunction with back offices functions to ensure processes are in place to for your team to work effectively.
• Manage people, processes and systems capabilities within your business to meet both strategic and customer goals/requirement.

6. People Management and leadership

• Act as an inspirational and motivational role model, leading by example and effectively engaging all team members.
• Ensure that you have the right person in the right role at all levels throughout your defined area, provide support, coaching and development where needed but be uncompromising in maintaining and continuously developing performance and quality standards
• Provide effective and regular feed back and coaching, recognising and rewarding performance as well as addressing any under performance issues in a timely manner.
• Ensure that your own time is used effectively and constructively, being visible and approachable throughout the business and setting the pace that you expect others to follow
• Support, coach and manage performance of direct reports and their subsequent teams including setting performance targets, objectives and KPI’s.
• Act as an escalation point for direct reports
• Coach and direct the skills and personal development of direct reports
• Provide key talent with ‘stretch’ assignments to develop skills both within your immediate business area and across business
• Develop the mindset of ‘expert’ to ‘expert’ encouraging development through continuous self learning/networks.
• Ensure the continuous development of skills and career paths throughout your defined area
• Take responsibility for ensuring correct administration of all direct reports employment issues in collaboration with Group HR, including terminating employee’s contract, pay issues, disciplinary issues and grievances.
• Manage holiday leave throughout your business area to ensure continuous coverage
• Use appropriate delegation to ensure that you remain focused on working effectively as a leader

7. Recruitment and selection

• Work closely with Managing Director to attract and build a pipeline of future talent with succession plans for key roles.
• Continuously monitor recruitment and retention, take appropriate action/make changes where necessary.
• Work closely with group Talent Acquisition and L&D to ensure that your team gain full advantage from group resources
• Monitor and analyse turnover/absenteeism and take appropriate action to retain high performers