Total 20 Director/C-Level job vacancies in Naperville, Illinois

ABOUT THE POSITION

The Chief Counsel advises the heads of regional operating and staff divisions on Department programs administered in the region and is the Regional Director's chief legal advisor. Provides legal advice to the General Counsel on formulation, coordination, revision and execution of administrative policy and programs at the regional and national levels. Drafts, reviews, and clears important letters, policy statements, and similar communications by the Regional Director and other region officials on significant program and policy matters which require sensitivity to legal, public relations, or State relations implications.

Serves as a member of the top management team in the region and collaborates with the Regional Director, the General Counsel, and other high level OGC and region managers to establish and articulate legal positions, organizational priorities, and operating principles. Provides leadership and executive management of an office of 31 attorneys and additional support staff to ensure that the office produces timely and quality legal work that meets the agency's needs, that staff have opportunities for career development and advancement, and that office is managed in conformance with all personnel, fiscal, and other administrative requirements. Manages organizational resources consistent with long and short-term plans and operational requirements. Provides executive leadership for identifying and implementing ways to improve the quality and efficiency of the region's business processes and enhance the quality and timeliness of the region's legal products and services.

Consults with U.S. Attorneys and provides professional leadership for legal staff's activities involving investigating, preparing, presenting, and conducting criminal and civil litigation growing out of Departmental activities in the region. Activities include developing litigation strategies and negotiating settlements of claims against the United States. Consultation and assistance involve preparation of complaints, briefs, motions, stipulations, judgments, findings, and all other instruments and documents required for litigation; interviewing witnesses; and advising clients of the legality of State, local, and private claims against the United States. Provides authoritative advice on legal matters to representatives of U.S. Attorneys' Offices, the Department of Justice, the Solicitor General, and others. Directs staff activities involving assistance to State and local law offices in litigation in State courts affecting Federally aided programs.

The Chief, Care Management and Social Work Service has full responsibility for provision of complex social work services requiring advanced practice skills as well as administrative responsibility for numerous programs such as Community Nursing Home, Respite, Contract Adult Day Healthcare, Veteran Directed Home Care, Advance Care Planning, Caregiver Support, Intimate Partner Violence Assistance Program, and Post 9/11 Military to VA. Additional program areas with coordination responsibilities lying within Care management and Social Work include the Visual Impairment Services Team, Polytrauma/TBI, and Spinal Cord Injury and Diseases, including Multiple Sclerosis and ALS.

The Chief is responsible for defining the mission and vision of the Service, developing the scope of practice for health care system social workers, designing a service business plan, and assuring implementation of quality improvement measures. The incumbent is responsible for developing, planning, clarifying, administering and managing Care Management and Social Work Services for all areas of the Marion VA Health Care System (HCS). The incumbent designates service priorities and objectives, ensures the supervision and evaluation of all service staff, and is responsible for supervising and evaluating the performance of all direct reports, including program managers, program coordinators, and social workers. The Chief makes independent professional decisions and recommendations. The incumbent serves as the liaison to other Services or care-lines, other facilities, VISN offices and VHA Central Office. This position also serves as liaison with Veterans Benefits Administration Offices, other government agencies, and the community. The incumbent is responsible for advising management of specific clinical or administrative issues within the Care Management and Social Work Service and within the Marion VA HCS. The position serves as a consultant, mentor, and advisor to subordinates, peers and administration. The incumbent is responsible for Joint Commission, CARF, OIG and other compliance for the Care Management and Social Work services at the facility.

The Chief of Care Management and Social Work Service serves as the facility's Social Work Executive and has professional and clinical responsibility for approximately 100 facility social workers, including one GS 14, eight GS-13 and twenty GS-12 social workers. This includes provision of program specific consultation related to social work, social work hiring and human resources actions, social work productivity measurement, staffing management, risk management and coverage, management of the social work trainee program, strategic direction for social work, and professional education.

This employee travels to the various sites and to other VA facilities, Veterans Integrated Service Network (VISN), or VACO as necessary.

Work Schedule: Monday-Friday 8:00 am - 4:30 pm
Telework: Adhoc Telework only as needed.
Financial Disclosure Report: Not required

Preferred Experience: One year of experience equivalent to the GS-13 grade level. Candidate must have strong leadership skills as well as evidence of supervisory and management skills. Experience must demonstrate possession of advance skills in administration, demonstrating progressively more professional competency skills and judgment. Individual may have certification or other post-masters degree training from a nationally recognized professional organization or university that includes defined curriculum/course of study and internship, or equivalent supervised professional experience.

• You will direct, plan, manage and coordinate DPTMS programs and resources.
• You will draft and prepare executive correspondence and reports to higher headquarters, subordinate and serviced activities.
• You will execute the military training program in support of garrison.
• You will administer the Army military personnel testing program; manages training ammunition; and provides training aid support to all active and reserve component personnel.
• You will develop and execute all contingency plans necessary for rapid reaction to domestic emergencies, acts of terrorism, and natural disasters associated with earthquakes and weather phenomena.
• You will coordinate installation plans with all major tenant units, the Federal Emergency Management Agency, and state and local emergency management agencies.
• You will direct the garrison's personnel security, intelligence and counterintelligence programs.
• You will manage and controls the programs and operations through more than two lines of supervision.

• Assists the QM Chief in providing leadership and guidance to develop, implement, refine and maintain a comprehensive quality management
• Improve the quality of patient care, and evaluate the appropriateness and timeliness of services provided
• Assists the Chief of QM with organizational communication with regulatory/accrediting bodies
• Employs a high level of expertise when communicating with regulatory agencies
• Providing transparency and truth in communications while mitigating risk to the organization and promoting integration of strong quality and safety practices into organizational culture
• Provide leadership in the development of ideas and provide recommendations for the establishment of standards of care, policies, and objectives for the enhancement of patient care throughout the organization
• Analyzes results and provides in-depth reports to top management and other high level meetings such as Executive Leadership Briefing
• Providing effective program management, incumbent assures high quality care
• Incumbent works closely with the Controlled Substance Coordinator, VA Police, Pharmacy, and other leadership stakeholders
• Participates in committees, boards, councils, and workgroups at both the facility and the VISN level

This position serves as the Assistant Medical Center Director located at the Jesse Brown VA Medical Center within the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Veterans Integrated Service Network (VISN), VA Medical Center (VAMC). The Assistant Medical Center Director exercises line authority for multiple administrative and allied health services and sections and is directly responsible for facility operations.

The Assistant Director shares with the Executive Leadership Team a level of responsibility for the direction and management of the Medical Center and is directly responsible for facilities operations. The Assistant Director plans, coordinates, supervises, and directs various administrative and health related services. The Assistant Director participates on a day-to-day basis in top level Executive discussions, decisions, policy making and actions of all administrative functions and indirectly of all clinical matters impacting patient care.

Duties include, but may not be limited to the following:

• Budget and Fiscal Management for the facility services assigned such as resource management and FTEE control within the assigned services.
• Oversees the management of administrative services supporting assigned operations.
• Demonstrates a clear understanding of government and agency systems and an acute awareness of all elements of resources as they related to the cost of healthcare operations.
• Serves as fiscal advisor to the medical center Director in preparing formal budget submissions for approval.
• Exercises full line authority for multiple administrative functions (services and sections) and indirectly for all clinical matters affecting patient care.
• Delegates authority and holds managers under his/her oversight responsible and accountable for the performance of their service lines, programs, and human capital requirements.
• Hearing and resolving appropriate complaints and grievances.
• Represents the healthcare system by establishing and maintaining community partnerships, and relationships with internal and external stakeholders.
• Promoting the understanding of the health care delivery system's mission within the local community and proactively advising both of benefit and/or hospital changes and information.
• Exercises authority for establishing priorities for healthcare operations and allocating available resources accordingly.
• Works with Service Chiefs in the formulation of budgets for their respective services
• Conducts internal systematic reviews; and serves as an essential capacity for developing and coordinating internal measures to assure that both clinical and administrative operations are in within governing standards.
• Participates on a day-to-day basis in top level Executive discussions, decisions, policy making, and actions of all administrative functions and indirectly of all clinical matters impacting patient care.
• Serves as a facilitator between clinical providers and administrators to meet the medical center's goals and priorities.

At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.

The Division of Examinations conducts the SEC's National Exam Program. The Division's mission is to protect investors, ensure market integrity and support responsible capital formation through risk-focused strategies that: (1) improve compliance; (2) prevent fraud; (3) monitor risk; and (4) inform policy. The results of the Division's examinations are used by the SEC to inform rule-making initiatives, identify and monitor risks, improve industry practices and pursue misconduct.

The Associate Regional Director, under the immediate supervision of the Regional Director, plans and establishes staffing needs, work streams and policy for the Broker Dealer Examination Program of the Division of Examinations in the Chicago Regional Office (CHRO) and directs, coordinates, controls, and evaluates the performance in this area. The BDX examination program is responsible for conducting exams of broker-dealers, exchanges, clearing agencies, transfer agents, municipal advisors, municipal securities dealers, security-based swaps dealers, funding portals, investment advisors and/or investment companies.

Typical duties include:

• Collaborating with headquarters, other regional offices and appropriate divisions in determining national and regional examination priorities.
• Developing and leading national and regional initiatives and priority examinations.
• Triaging market events to determine impact to registrants and securities markets more broadly, and coordinating with headquarters and other regions about an appropriate response.
• Interacting with the examination staff and registrants on complex and novel issues identified on examinations.
• Informing and interacting with the policy divisions, including on novel and complex issues identified during examinations, that affect interpretations or guidance of Commission rules and regulations.
• In conjunction with headquarters staff, planning and evaluating the overall program of the Region with respect to compliance/examinations matters.
• Ensuring that the overall compliance and examination activities are carried out consistent with overall Commission and Division guidelines and priorities.
• Performing the full range of supervisory duties, including evaluating employee performance; evaluating staffing needs and hiring, making recommendations for appointment and promotion; hearing and resolving complaints; identifying development and training needs of employees; and other related supervisory tasks.
• Communicating with FINRA and other self-regulatory organizations in order to monitor the operational and financial condition of securities industry registrants within the region.
• Contacting and collaborating with high-ranking officials from other federal agencies and departments of government, congressional staff officials, state officials, and/or executives of comparable private sector organizations.
• Participating in and/or planning public speaking events to educate the industry and general public about examination and Commission priorities.
• Promoting the spirit and practice of diversity, equity, inclusion, and accessibility (DEIA), furthering the goals of equal employment opportunity (EEO) by taking positive steps to ensure the accomplishment of the Commission's DEIA objectives, and adhering to nondiscriminatory employment practices.

At the Securities and Exchange Commission (SEC), we are committed to diversity, equity, inclusion and accessibility (DEIA) and value a workforce that reflects the diverse experiences and perspectives of the communities we serve. As such, we welcome applications from qualified individuals of all backgrounds who share our commitment to public service.

The Division of Examinations conducts the SEC's National Exam Program. The Division's mission is to protect investors, ensure market integrity and support responsible capital formation through risk-focused strategies that: (1) improve compliance; (2) prevent fraud; (3) monitor risk; and (4) inform policy. The results of the Division's examinations are used by the SEC to inform rule-making initiatives, identify and monitor risks, improve industry practices and pursue misconduct.

The Associate Regional Director, under the immediate direction of the Regional Director, plans and establishes staffing needs, work streams and policy for the Broker Dealer Examination Program of the Division of Examinations in the Chicago Regional Office (CHRO) and directs, coordinates, controls, and evaluates the performance in this area. The BDX examination program is responsible for conducting exams of broker-dealers, national securities exchanges, transfer agents, municipal advisors, securities-based swaps dealers, the Public Company Accounting Oversight Board, and the Securities Investor Protection Corporation.

Typical duties include:

• Collaborating with headquarters, other regional offices and appropriate divisions in determining national and regional examination priorities.
• Developing and leading national and regional initiatives and priority examinations.
• Triaging market events to determine impact to registrants and securities markets more broadly, and coordinating with headquarters and other regions about an appropriate response.
• Interacting with the examination staff and registrants on complex and novel issues identified on examinations.
• Informing and interacting with the policy divisions, including on novel and complex issues identified during examinations, that affect interpretations or guidance of Commission rules and regulations.
• In conjunction with headquarters staff, planning and evaluating the overall program of the Region with respect to compliance/examinations matters.
• Ensuring that the overall compliance and examination activities are carried out consistent with overall Commission and Division guidelines and priorities.
• Performing the full range of supervisory duties, including evaluating employee performance; evaluating staffing needs and hiring, making recommendations for appointment and promotion; hearing and resolving complaints; identifying development and training needs of employees; and other related supervisory tasks.
• Communicating with FINRA and other self-regulatory organizations in order to monitor the operational and financial condition of securities industry registrants within the region.
• Contacting and collaborating with high-ranking officials from other federal agencies and departments of government, congressional staff officials, state officials, and/or executives of comparable private sector organizations.
• Participating in and/or planning public speaking events to educate the industry and general public about examination and Commission priorities.
• Promoting the spirit and practice of diversity, equity, inclusion, and accessibility (DEIA), furthering the goals of equal employment opportunity (EEO) by taking positive steps to ensure the accomplishment of the Commission's DEIA objectives, and adhering to nondiscriminatory employment practices.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

The Clinical Resource Hub (CRH) is a VISN-based repository of clinical and administrative staff that serve Veterans Affairs facilities within and outside of a Veterans Integrated System Network (VISN). Staff within the CRH are expected to provide inter-professional services to VISN facilities that are underserved or experiencing gaps in clinicians due to the inability to match provider supply with demand. Services provided by CRH staff are conducted via multiple modalities, including virtual and in-person care. Position is Telework Eligible.

Duties include, but not limited to:

• Develops policies and guidelines related to the practice and administration of CRH Tele-Pain Medicine.
• Oversees the administration of telehealth pain medicine and opioid safety review board electronic consultation services.
• Member of the local, regional and National Pain Management Committees.
• Reviews and reports to CRH leadership team regarding Opioid Safety Updates and collaborates with CRH Service Line Chiefs to address Opioid Safety Initiatives.
• Coordinates with the Service Line Chief to ensure that Telehealth equipment and supplies that are necessary for the efficient operation of the Tele-Pain Medicine Section are acquired and maintained per VA standards and protocols.
• Collaborate with Chiefs of Nursing Service Line, Mental Health Service Line, Rehab Services Service Line, Pharmacy Service Line and Social Work Service Line for respective Tele-Pain staff members.
• Completes performance evaluations of subordinate staff per VA standards and policies.
• Responsible for conducting professional practice evaluations with providers to assess their performance, identify when performance does not meet expectations, and initiate appropriate action to improve performance.
• Collaborates with the Service Line Chief to develop yearly Tele-Pain Medicine Section budget projections.
• Generates written responses to Tele-Pain management and opioid safety-related, veteran complaints, Congressional and White House inquiries per VHA protocols.
• Perform additional duties as assigned.

• Provides telehealth, face to face evaluations, and interventional pain medicine procedures in designated VA facilities as part of a balanced, data­ driven, multi-disciplinary treatment plan, in accordance to current licensing and standards of care.
• Works as part of an interdisciplinary team of pain management providers.
• Initiates, modifies, or discontinues medication therapies and serves as a consultant for intensive medication therapy management services.
• Orders, performs, reviews, and analyzes appropriate laboratory tests, other diagnostic studies, and registries necessary to monitor and support medication therapy.
• Performs pain management comprehensive assessments, develops treatment plans and performs interventions for complex acute and chronic pain patients.
• Manages opioid medications and performs opioid tapers and detoxification when necessary.
• Complies with current VA/DOD Long-term Opioid Therapy Guidelines, and local VA policies.
• Develops therapeutic care plans that are intended to achieve defined outcomes that improve the patient's quality of life.
• Orders, performs, reviews, and analyzes appropriate laboratory tests, other diagnostic studies, and registries necessary to monitor and support medication therapy.
• Follows up with patients regarding laboratory or other diagnostic test results to discuss care plans, changes to therapy and additional monitoring or testing requirements.
• Perform additional duties as assigned.

Travel may occur to any of these VISN 12 VA Medical Center locations:

• Chicago, IL
• North Chicago, IL
• Hines, IL
• Danville, IL
• Milwaukee, WI
• Madison, WI
• Tomah, WI
• Iron Mountain, MI

PRIMARY PURPOSE: To serve as Director, Chief of Staff, exercising supervisory and managerial authorities over the Chief of Staff. Represents, advocates and serves as Command and Control (C2) Systems Subject Matter Expert for the Commander on Global Air Mobility mission support at the strategic, operational and tactical levels covering a wide range of responsibilities such as advocating and integrating new C2 software applications to increase mobility air force planning, tasking, execution and assessment efficiencies, resolving complex personnel and financial issues involving military, civilian and contract personnel for the organization and HQ 18 AF and developing and advocating courses of action for global operations based on predictive analysis techniques.

DUTIES:

1. Plans, organizes, and oversees the activities of the Chief of Staff.
2. Exercises supervisory personnel management responsibilities.
3. Represents the Chief of Staff and/or 618 TACC with a variety of AF, Joint Command agencies and interested organizations.
4. Collaborates with various agency representatives from DoD, Government and non-governmental agencies to provide technical expertise related to air mobility support.
5. Manages 618 TACC resources, including annual budgets, equipment. and personnel.

Major duties and responsibilities include:

- Oversees, guides, manages and integrates supply chain operations across the organization;
- Plans and coordinates fiscal, acquisition, clinical and administrative operations;
- Establishes, monitors and manages the performance and measurement of logistics functions for all aspects of the supply chain;
- Conducts logistics audits, compliance reviews and program effectiveness/efficiency reviews;
- Manages all activities involved in the supply chain management to include sourcing, procurement and logistics management activities;
- Responsible for linking major business functions and processes within the organization into a cohesive and high performing business model;
- Forecast planning and budget execution for supplies, subsistence, durable medical equipment, medical gases, expendable/non-expendable and capital equipment, inventory management, warehouse operations, transportation and distribution;
- Leads and/or participates in regular meetings, ensuring logistics needs and requirements are being met;
- Performs other related duties as assigned.

Work Schedule: Monday - Friday 8:00am - 4:30pm
Telework: Not Suitable
Virtual: This is not a virtual position.
Position Description/PD#: Logistics Management Specialist (Asst Chief) / PD19130O
Relocation/Recruitment Incentives: May be Authorized for a Highly Qualified Individual
Permanent Change of Station (PCS): Not authorized.
Financial Discloser Report: Not required

Major duties and responsibilities include:

- Oversees, guides, manages and integrates supply chain operations across the organization;
- Plans and coordinates fiscal, acquisition, clinical and administrative operations;
- Establishes, monitors and manages the performance and measurement of logistics functions for all aspects of the supply chain;
- Conducts logistics audits, compliance reviews and program effectiveness/efficiency reviews;
- Manages all activities involved in the supply chain management to include sourcing, procurement and logistics management activities;
- Responsible for linking major business functions and processes within the organization into a cohesive and high performing business model;
- Forecast planning and budget execution for supplies, subsistence, durable medical equipment, medical gases, expendable/non-expendable and capital equipment, inventory management, warehouse operations, transportation and distribution;
- Leads and/or participates in regular meetings, ensuring logistics needs and requirements are being met;
- Performs other related duties as assigned.

Work Schedule: Monday - Friday 8:00am - 4:30pm
Telework: Not Suitable
Virtual: This is not a virtual position.
Position Description/PD#: Logistics Management Specialist (Asst Chief)/ PD19130O
Relocation/Recruitment Incentives: May be Authorized for a Highly Qualified Individual
Permanent Change of Station (PCS): Not authorized.
Financial Discloser Report: Not required

The Associate Chief Nurse (ACN) provides senior leadership and oversight for daily clinical and administrative operations within nursing as directed by the Associate Director for Patient Care Services
(ADPCS.) The ACN supports the integration and collaboration of nursing with other professional
disciplines and functional areas in the mutual achievement of patient-centered and organizational goals. They champion a High Reliability Organization (HRO) with a culture of safety founded on a systems approach to developing evidence-based health care solutions based on prevention, not punishment, with collective mindfulness.

The ACN collaborates with interdisciplinary team members, including other program and service leaders at the facility and network. They work closely to establish and maintain effective relationships with all levels of Veteran Affairs (VA) staff nationwide. The ACN relates effectively with customers, families, and the community as well as program and service leaders at the local and network levels. They assist the ADPCS with healthcare operations and the functions and activities expected of them. The ACN contributes ideas and recommendations for the establishment of standards of care, policies, and objectives for the enhancement of nursing.

Work Schedule: Monday - Friday, 7:00am - 3:30pm

VA offers a comprehensive total rewards package: VA Nurse Total Rewards
Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Telework: Ad - Hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized

• Direct the accomplishment of analyses, design studies, layouts, and designs on features for navigation, flood control, vertical construction and related projects.
• Provide technical advice on structural, electrical and mechanical engineering design and supervisor design computations.
• Plan and assign work of subordinates, set and adjust short term priorities and prepares schedule for work completion.
• Evaluate work performances and counsels employees on work and administrative matters.
• Coordinate development of structural, mechanical, and electrical designs and drawings required for projects.
• Oversee development of designs, plans and specifications for difficult mechanical and electrical systems containing unusual features.
• Advise others concerning electrical and mechanical design problems.
• Function as an authority on structural, electrical, mechanical engineering and architectural design matters within the agency.

• Direct the accomplishment of analyses, design studies, layouts, and designs on features for navigation, flood control, vertical construction and related projects.
• Provide technical advice on structural, electrical and mechanical engineering design and supervisor design computations.
• Plan and assign work of subordinates, set and adjust short term priorities and prepares schedule for work completion.
• Evaluate work performances and counsels employees on work and administrative matters.
• Coordinate development of structural, mechanical, and electrical designs and drawings required for projects.
• Oversee development of designs, plans and specifications for difficult mechanical and electrical systems containing unusual features.
• Advise others concerning electrical and mechanical design problems.
• Function as an authority on structural, electrical, mechanical engineering and architectural design matters within the agency.

The Associate Chief of Staff, Geriatrics and Extended Care (ACOS/GEC) is responsible for providing a full range of geriatric services for a diverse group of aging Veterans within the Hines VA Hospital. These duties include but are not limited to referral consultation covering all issues of Geriatrics. The ACOS/GEC will perform as a consultant to our inpatient service, Emergency Medicine service, and others as appropriate. In addition, the ACOS/GEC will perform Geriatric Evaluation and Management and will develop treatment plans for our residents in the Community Living Center. In addition to excellent leadership skills, the ACOS/GEC will be knowledgeable and proficient with VA Performance Measures and the principles of System Redesign, demonstrate leadership qualities, as well as strategic planning skills, dedication to patient-centered care, and a commitment to organizational stewardship. ACOS/GEC is required to lead, give direction, provide knowledge, skills and abilities in the area of geriatric and rehabilitative, and lead professional staff in these clinical domains.The Associate Chief of Staff, Geriatrics and Extended Care is responsible to the Chief of Staff. Leadership assigns patient care management by defining objectives, priorities and deadlines; general guidance is provided, but functions and responsibilities are carried out independently. The incumbent keeps the Chief of Staff informed of progress of all clinical and administrative matters. Results are reviewed for completion and conformance with policy

Duties and Responsibilities of the Associate Chief of Staff, Geriatrics and Extended Care (ACOS GEC) will include but are not limited to

• Ensures clinical care is delivered in accordance with hospital and VHA policy, meeting or exceeding community standards and VHA national benchmarks.
• Responsible for the fiscal oversight of the Geriatrics and Extended Care Service
• Chairs the Hines Hospital GEC Committee.
• Serve as a member of the Medical Executive Board (MEB) and is responsible for advising staff members of the recommendations and implications of Medical Executive Board action as it concerns the service and Medical Center.
• Serves on hospital committees and task forces, both standing and ad hoc, as appropriate. Participates in local, VISN, and national level committees.
• Assist the Chief of Staff in the enforcement of the policies of the Medical Center Bylaws, and Rules and Regulations of the staff.
• Provides direct clinical and administrative oversight for medical students and Internal Medicine residents, and fellows from Loyola University Medical Center (LUMC).
• Develops performance metrics for all provider classification to drive performance and to direct desired behavior.
• Is in compliance with VHA Scheduling Directives to enhance the management of access.
• Is actively engaged in facility Quality Improvement activities, including compliance with the VA credentialing/privileging process and ensuring that an active Peer Review process is in place for Geriatrics and Extended Care Service providers.
• Actively engaged in Service Recovering and have knowledge of SHEP and other patient satisfaction data sources. Uses customer service data for service improvement.
• Operates a sound personnel performance management system in compliance with the Union Master Agreement and HR policies including VHA labor relations policies. Responsible for, have knowledge of and/or ensuring that the following are current.
• Has knowledge of and is in compliance with conflict of interest and ethics policies related to business practices/associations including contracting and procurement regulations.
• Actively collaborates with our academic affiliate Loyola Medical Center (LUMC).
• Other duties as assigned.