The Nurse IV Deputy Chief of Quality Management for Performance Improvement executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines, influence organizational mission and health care. The DCQMPI initiates, develops, leads, and directs the facility systems redesign, performance measures management, data analytics, High Reliability Organization, and Pathways to Excellence/Evidence Based Practice initiatives and programs. The DCQMPI works collaboratively with the Clinical Service Chiefs, Administrative Service Chiefs, and Nursing Leadership to achieve VA Northern California Health Care System, In the absence of the Chief of Quality Management (CQM), the incumbent acts as a member of the Executive Leadership Team (ELT) and has executive decision-making authority over areas of responsibility within Quality Management Service as well as the accreditation, risk management, and patient safety programs. Functions or Scope of Assigned Duties: The DCQMPI provides executive leadership and direct supervision over the following areas: systems redesign, performance improvement, data analytics, HRO, and Pathways to Excellence/Evidence Based Practice initiatives.
LEADERSHIP: Inspires individual and organizational excellence, creates a shared vision, and successfully leads change to improve organizational performance?& attain measurable performance outcomes. Expectations:
- Develops, organizes, and directs clinical and non-clinical operational aspects with an added emphasis on delivering services where it is needed.
- Routinely analyzes plans and actions related to practice, quality and safety issues to identify and improve performance and attain national outcomes for Veteran healthcare.
- Able to inspire staff at the VA Central Office (VACO) and network levels in order to build consensus and cooperation, and a shared vision to advance goals for Veteran healthcare.
BUSINESS ACUMEN: Uses business models and applies fundamental concepts of economics to programs under their leadership.
Expectations: - Provides guidance and oversight of national program management to ensure proper resource utilization.
- Participates in continuous learning to successfully promote and apply economic concepts and business models to set priorities.
- Assesses and evaluates national patient care delivery policies and programs to support their nursing professional development and senior leadership goals.
INSPIRING AN INDUSTRY LEADING CULTURE: Employs an industry-leading, shared decision- making culture. Cultivates a diverse and inclusive workforce that serves Veterans, families and caregivers of all backgrounds and builds trust, cultural competencies and catalyzes dynamic teams at the program or service level.
Expectations:
- Assists with the creation at the organizational level, of a diverse and inclusive national program office workforce to serve Veterans, families, and caregivers of all backgrounds.
- Seeks and utilizes healthcare policy and practices to enable the delivery of reliable and accessible healthcare.
- Recognizes, cultivates, and integrates cultural health care practices that address social and health inequities.
COMMUNICATION AND RELATIONSHIP MANAGEMENT: Directs the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional organizational values, beliefs and practices at the program or services level.
Expectations: - Establishes and maintains highly effective relationships at the VACO, VISN and facility levels of the organization.
- Relates effectively with national program staff and leaders at the program and service level.
- Communicates with transparency, clarity, and integrity.
- Sustains relationships at all levels to advance strategic action plans.
PROFESSIONAL AND SOCIAL RESPONSIBILITY: Operationalizes a culture of holistic care, health advocacy and health equity. Applies ethical principles in decision-making at the program or service level. Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans and the community.
Expectations:
- Advocates for holistic care and health equity in patient care.
- Advances one's knowledge through the continual application of evidence-based research.
- Translates, supports, and integrates evidence into practice throughout the national program office.
- Develops and supports an environment for ethical decision-making throughout the organization.
Work Schedule: Monday - Friday, 8:00 am - 4:30 pm
NOTE: Shifts may vary depending on patient care needs.
Telework: Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Starting at $170,311 Per Year (VN 4)