Total 694 Manager job vacancies in Portsmouth, Hampshire

• Provides technical support and assistance for physical facility and equipment management.
• Identifies facility, safety, and defense forces vehicle needs for New Boston SFS.
• Operates the vehicle fuel facilities and performs associated fuel supply maintenance and compliance duties.
• Operates the hazardous material facility.
• Acts as NBSFS single point of contact on all CA/CRL items.

Starting at $61,333 Per Year (NK 3)

• Serves as Project Manager responsible for the overall management, control, coordination, and execution of assigned projects.
• Performs as the project team leader who implements corporate decisions, guidance, regulations, and policies.
• Participates in programming decisions affecting long and short-range courses of action for assigned projects.
• Contributes input to the operating budget related to projects assigned.
• Identifies customer problems and facilitates appropriate resolution.
• Interacts with higher officials internal and external to the organization.
• Regulates the quality of projects to ensure they are completed on schedule and within budget.

Starting at $81,963 Per Year (GS 11-12)

• Serves as Project Manager responsible for the overall management, control, coordination, and execution of assigned projects.
• Performs as the project team leader who implements corporate decisions, guidance, regulations, and policies.
• Participates in programming decisions affecting long and short-range courses of action for assigned projects.
• Contributes input to the operating budget related to projects assigned.
• Identifies customer problems and facilitates appropriate resolution.
• Interacts with higher officials internal and external to the organization.
• Regulates the quality of projects to ensure they are completed on schedule and within budget.

Starting at $81,963 Per Year (GS 11-12)

• You will develop construction program execution schedules to verify progress is made within established timeframes.
• You will execute construction within cost and schedule constraints to ensure adherence to performance or budgetary requirements.
• You will recommend strategies to eliminate obstacles to achieve program goals.
• You will coordinate construction operations between a contractor and an organization or client to verify project completion within established timeframes.
• You will supervise a group of construction manager, engineers and engineering technicians.

Starting at $104,861 Per Year (GS 13)

The Child and Youth Program (CYP) Leader provides direct care and instruction to children and youth (6 weeks to 18 years) in addition to guidance, assistance, and mentoring for CY Program Assistants. Routine day-to-day assignments are normally performed independently with technical assistance available from supervisor when required. Routine assignments are spot-checked; the more technical assignments are closely reviewed for adherence to policies, procedures, and instructions.

The duties and responsibilities have been grouped into categories, including mentor, curriculum, indoor and outdoor environment, interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities. Each is described below.

Mentor

Mentors assigned CY Program Assistant team.

Works with senior employees to provide instruction and training to lower-level employees.

Assists lower-level employees in completing the Standardized Module Training.

Assists the Training and Curriculum (T&C) Specialist in helping lower-level CY Program Assistants translate professional development training into practice by mentoring, guiding and role-modeling.

Models appropriate behaviors and techniques for working with children and youth.

Provides suggestions and makes recommendations to credential practicum candidates.

Assists the T&C Specialist with recording observations and charts progress of team members' on-the-job skills.

Consults frequently with the T&C Specialist for guidance on strategies to further assist team members' professional development efforts.

Curriculum

Plans activities for program participants based on observed needs of individual children and youth. Continually reviews activities and plans for appropriateness.

Works with T&C Specialist, supervisor, and the CY Program Assistants to implement activities and special events that meet the physical, social, emotional, and cognitive needs of children and youth. Incorporates special instructions provided by parents such as special dietary needs, physical needs, or other information that may affect the child or youth's experience in the program.

Prepares and implements program options for children and youth with special requirements. Assists children and youth with special projects, homework, and life skills.

Recommends to the T&C Specialist and CY Program Assistants changes and adjustments to activities and plans where necessary to meet unusual situations.

Sets up displays and bulletin boards.

Arranges for and/or serves appropriate snacks or meals where applicable.

Indoor and Outdoor Environment

Works with team members to prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules. Makes suggestions about improvements to the activity areas.

Inventories equipment on a recurring basis and recommends replenishing damaged, missing, and depleted supplies.

Secures supplies, equipment, and facilities.

Interactions and Relationships

Encourages participant interest and establishes a program setting that promotes positive interactions with other children, youth, and adults.

Interacts with children and youth using approved child guidance and youth development techniques.

Supervision of Children and Youth

Provides care and supervision, oversight, and accountability for program participants in compliance with the Department of Defense (DoD), NAF Component, and local installation command policies, guidance, and standards.

Maintains control of and accounts for the whereabouts and safety of children and youth. Ensures children and youth (as applicable) depart with authorized person according to written parental instructions.

Oversees arrival and departure of children and youth.

Supervises children and youth during daily schedule of indoor and outdoor activities and on field trips, outings, and special events.

Parent and Employee Communication

Interacts professionally with employees, parents, and local installation command personnel.

Participates in conferences with parents, employees, school representatives, and local installation command personnel.
Briefs other employees and parents.

Assessment

Observes children and youth and documents developmental progression and/or concerns and uses the information in planning.

Assists CY Program Assistants with assessment tasks when needed.

Compliance

Ensures assigned area achieves and maintains standards for DoD certification and national accreditation or equivalent.

Ensures compliance with law, policies, and regulations applicable to DoD CY programs.

Additional Responsibilities

Collects, maintains, and reports program participation data.

Performs other related duties as assigned.

A complete list of duties and responsibilities will be provided at the time of hire.

Starting at $24.56 Per Hour (CY 2)

The Southampton Clinical Trials Unit (CTU), based at Southampton General Hospital, manages a growing portfolio of multi-centre clinical trials that will directly influence routine clinical practice.

We currently have a vacancy for a Senior Trial Managers to join the existing team. The post sits within the non-cancer group in the area of respiratory. This is an exciting opportunity for someone with previous clinical trials experience to join a CTU which has full registration status from the UK Clinical Research Collaboration (UKCRC).

The Senior Trial Manager (Portfolio Lead) will be responsible for the oversight of a portfolio of respiratory trials ensuring they are delivered according to required standards, time and budget. These are senior posts within the CTU with advisory, leadership and line management responsibilities. They will be required to work with multiple stakeholders so must have excellent communication and interpersonal skills, along with the ability to multi-task, meet deadlines and be a good leader and line manager.

The successful candidates will have experience of trial coordination and/or management gained through working on interventional clinical trials, including mixed methods and conducting trials in either secondary or primary care or other research naïve environments. They should have excellent knowledge of GCP and governance relating to trials and other well designed studies.

The employing organisation is the University of Southampton which offers a competitive salary, pension scheme, generous holiday entitlement and other benefits. The post is offered on a one year fixed term contract in the first instance with the possibility of an extension.

The CTU is part of a strong research environment in Southampton which includes the South Central Research Design Service, Primary Care infrastructure, Cancer Research UK Clinical Centre, Experimental Cancer Medicine Centre, Clinical Research Facility and strong NHS R&D Management.

For an informal discussion regarding the non-cancer position please contact Jacqui Nuttall, Head of Trial Management (jnv14@soton.ac.uk).

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on +44(0)2380 592750 or recruitment@soton.ac.uk quoting the job number.

Proud member of the Disability Confident employer scheme

MPR/UPR + TLR + well-being cash plan + pension scheme (TPS) + additional Lift Schools benefits

Full Time, Permanent

Easter 2025 or earlier start date

With you in our classrooms, we can change lives.
We're looking for a dedicated Head of Geography to join our warm, supportive team at Winton Community Academy from Easter 2025 or earlier.

Ready for your talents to be nurtured?
Come and play a vital role in ensuring our students receive the education they deserve. In collaboration with colleagues, you will deliver outstanding teaching to every child, in every classroom, every day. At our school, we ensure that you have the time and space needed to get on with what matters most - educating - so we remove as much administrative burden from you as possible.

Geography is a popular option at Winton for GCSE and you will be joining a lovely team within the Humanities faculty. This is a fantastic opportunity for an aspiring leader to put their stamp on a department and to develop their leadership skills. Within this role, you will make a tangible impact on the lives of young people.

About Winton Community Academy:
We are a popular secondary school with a great reputation within the local community. The school boasts fantastic facilities, which includes a MUGA, a recently refurbished library and gymnasium, new music suite, dance studios, animal management area and expansive grounds. In addition to this, we have recently celebrated the opening of our brand new £5m expansion building, which includes a full size school hall, two state of the art science laboratories and two additional classrooms, as well as new toilet facilities. We are also pleased to have recently opened our renovated 'Inclusion Space' which has bespoke classrooms and breakout space for our nurture and SEND students.

The school maintained a 'Good' grade in the latest visit by Ofsted in 2023. We pride ourselves on a culture of high support and high expectations, and we have excellent relationships with families and the community who work closely with us to ensure every child receives an excellent education.

The role is due to commence from Easter 2025 or earlier. This is a full time, permanent position. Early applications are encouraged as we will be reviewing applications upon receipt.

Closing date: 10 December 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

Join Our Team as a Service Desk Supervisor/Manager!

Are you ready to take the next step in your career? We're seeking a dedicated and dynamic Service Desk Supervisor/Manager to join our client, at their main office in Fareham. This is an exciting opportunity to lead a talented team and make a significant impact within the organization.

What We Offer:

• Competitive Salary: £35,000 - £45,000 per annum
• Generous Leave: 26 days of holiday plus 8 bank holidays
• Pension Contribution: 3% company pension scheme
• Overtime Opportunities: Increase your earnings with additional hours
• Health & Wellbeing Program: Comprehensive support for your physical and mental health
• Enhanced Parental Leave: Enjoy enhanced maternity and paternity leave options
• Employee Discounts: Save on a variety of products and services
• Company Events: Join in on regular team-building and social events
• Free Parking: Convenient parking available for all staff
• Sick Pay: Financial support during difficult times

About the Role:
As the Service Desk Supervisor/Manager, you will oversee daily operations, ensuring exceptional service delivery and team performance. You will be responsible for managing workflows, mentoring staff, and driving continuous improvement initiatives. Ensure smooth communication between the desk and on-site service management and play a key role in maintaining service quality and managing client expectations. Act as the main point of contact, manage CAFM systems and most importantly lead the team.

Experience: Service Desk Experience: Minimum of 2 years managing a service desk in a fast-paced environment Team Management: Proven experience in managing and leading a team Facilities Management: At least 2 years of experience in the FM industry CAFM System Experience: Experience with CAFM systems (Concept Evolution preferred) for tracking and managing work orders. Financial Proficiency: Comfortable raising quotes and issuing purchase orders, with attention to detail.

Don't miss out on this fantastic opportunity to join a forward-thinking company that truly values its employees!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Your new company
You will be joining a well established, growing group in the Technology space based close to Farnham, Surrey.

Your new role
Your new role, reporting into the Finance Director is key in driving performance in several of their highest profile divisions. You will be leading a small team of experienced accountants with strong tenure and team culture whilst ensuring that the month end activities are delivered accurately and on time. Your month end packs will include P&L, balance sheet as well as commentary for the Directors. Outside of month end, you'll be working on performance packs, presenting key insights and driving the business towards achieving its budget. This role is high profile within the group but you'll be supported by a strong finance team.

What you'll need to succeed
In addition to your professional accounting qualification (ACA/ACCA/CIMA/equivalent), you should be a proven operator with month end, team leadership as well as building partnerships up to Board level. Given the level of engagement, you should be a strong communicator and able to hold teams to account for their performance.

What you'll get in return
A competitive salary is on offer, hybrid working and progression opportunities.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Chris Evans now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

We are looking to appoint an enthusiastic and ambitious Assistant Achievement Leader to be part of the Inclusion Support Faculty. Crestwood Community School is one school with two separate campuses serving central Eastleigh with a large Inclusion Support Faculty which is overseen by the Achievement Leader for Inclusion Support. Crestwood Community School has two Resource Provisions and the highest number of students on roll with Education, Health and Care Plans in the local authority. There are also a significant number of students on roll with identified special educational needs. The successful applicant will work with the Achievement Leader to oversee the provisions of students with special educational needs on a specific campus and take an active role in the shaping and monitoring of provisions on offer to students. The ideal candidate will have experience of working with students with special educational needs or be passionate about securing the best outcomes and futures for students regardless of their background or needs. This position would suit an experienced teacher from any subject background and somebody who has a willingness to undertake the NPQ SENCO in the future or already holds the NASENCO qualification. This position is ideal for somebody who is ambitious and seeking career progression in the future.

A member of the faculty who recently started teacher training at Crestwood Community School stated:

“Working in inclusion support has been an incredible journey of personal growth. Being there for students with diverse needs, helping them flourish, has been the most fulfilling part of my job. It's a role that holds a special place in my heart and motivates me to continue working with children in the future. From moments of pure joy to unexpected challenges, every day brings something new and meaningful.”

The Inclusion Support Faculty forms an integral part of Crestwood Community School which offers a safe and inclusive environment for students with special educational needs. The faculty is a highly successful faculty and has a strong reputation in the local community for offering provisions to students with special educational needs. The faculty is a large team which comprises a senior team, wellbeing and pastoral staff and classroom support assistants. The faculty is collaborative and has a commitment to working together to secure the best outcomes for students with special educational needs and ensure that their educational experience is positive regardless of the challenges they may face.

The Achievement Leader for Inclusion Support works across both campuses and has oversight over inclusion across the school and alternative provision. The ideal candidate must be able to work collaboratively with staff at all levels in the school and be able to liaise with key stakeholders in a student’s life. The successful candidate will be a valuable member of the faculty leadership team and will have oversight over a number of Education Health and Care Plans on the campus they operate on. The ideal candidate will have experience in understanding the barriers students face to access education and have knowledge of Education, Health and Care Plans and systems which operate in the creation and monitoring of plans with key stakeholders or be willing to undertake training to understand these systems. The candidate will need to be creative and solution focused to find the best possible solutions to issues which may arise throughout a young person’s educational journey.

For the successful candidate, a commitment to raising standards and a passion for developing young adults is essential: this entails a commitment to all learners, to excellence for all, and a belief that a good school makes a significant difference to learners’ life chances, levels of attainment and the wellbeing of the community as a whole

What the school offers its staff

Crestwood Community School had an Ofsted inspection in February 2024, which confirmed that we continue to be a ‘good’ school. The report stated that at Crestwood “there is a welcoming, friendly atmosphere”. They also said that “teachers and support staff, including those in the early stages of their career, are proud to work at the school. They particularly value school leader's careful consideration of their workload and well-being so that they can focus their efforts fully on pupils’ education.” In addition, Ofsted report that “many pupils, staff and parents describe the school as a ‘big family’. This is a happy school, where staff and students want to be. The #Crestwoodfamily pervades through everything we do.

As a school we take staff well being seriously. We offer staff the following:

• wellbeing weeks, with no commitments scheduled after school
• free lunch every day
• free tea and coffee
• half termly cooked breakfasts
• accrued inset days, taken as twilights, giving staff an additional 4 days off a year
• One wellbeing day per year (during term-time), to be taken at their chosen time (after a qualifying period)
• weekly thank you bulletin
• birthday cards
• heads discretionary leaves of absence for family events
• acts of random kindness
• access to mental health first aiders

Our Head Teacher has a clear vision and an absolute determination to improve the provision of education across Eastleigh. We care deeply about our school, the staff, the students and the community we serve, we are a school with a heart. We as a school are clear about our improvement agenda and we work cohesively as a school wide team. As this was our fifth consecutive “good” grading it demonstrates that at Crestwood we are continually providing a consistent quality in all we do, against a backdrop of tougher standards and criteria to be judged against.

We care deeply about our school, the staff, the students and the community we serve, we are a school with a heart. We as a school are clear about our improvement agenda and we work cohesively as a school wide team. As this was our fifth consecutive “good” grading it demonstrates that at Crestwood we are continually providing a consistent quality in all we do, against a backdrop of tougher standards and criteria to be judged against.

The Inclusion Support Faculty is a large faculty which delivers provisions to students with special educational needs across both campuses. The Achievement Leader for Inclusion Support works across both campuses and is a qualified teacher and SENCO. She is passionate about securing the best outcomes for students with special educational needs. The Achievement Leader is supported by a team of skilled Provision Leads who oversee academic and behaviour on each campus and a Teacher of SEN. The wider team encompasses classroom based support staff, Assistant Provision Leads and emotional support staff, including ELSAs. Crestwood Community School currently has 111 Education, Health and Care plans which is the highest number of plans in the local area. The Inclusion Support faculty has a strong reputation in the local community for the support provided to students which is delivered by a team of skilled and innovative individuals who are solution focused to secure the best plans for students with barriers to education. We operate under a person centred approach to planning which allows staff to create bespoke packages of support around students when required.

It is the belief that High Quality Inclusive teaching is the best strategy to support students with special educational needs and that this takes place in the classroom with subject specialists. However, students who access Inclusion Support are often withdrawn from a subject in Key Stage Three and an option at Key Stage Four to allow them to access additional interventions. In Key Stage Three students access interventions which focus on literacy and numeracy skills which allow them to access the wider curriculum and also social skills. In Key Stage Four students are able to access functional skills in English and Maths and also additional interventions to allow them to access pre-teaching and over-learning of their GCSE subjects. Students who are identified through testing and screeners are able to access tutor time interventions which are delivered throughout the school year. Our ethos is to provide students with the skills that allow them to access the next step in their education or life. We aim to provide them with the knowledge and skills to be successful when they leave school.

We have enhanced our campuses significantly over the past few years. We have refurbished nearly all areas across the school. We have had a new crescent area and roof at Shakespeare which has enhanced the building significantly. The Cherbourg Campus is situated between the town’s two post-16 providers. The site is well maintained with specialist facilities in excellent condition throughout, including 5 new Science rooms and refurbished Sports Hall. In totality we are a school continually on the up and have a can-do-more attitude.

As a new member of staff you will be well supported: we have a comprehensive induction process, and you will be given an Induction Mentor and a ‘professional buddy’. We hold the Investors in People Gold standard, and see professional learning as a major strategic priority.

Further details about the role

Your application should comprise a completed Hampshire teaching application form, and a letter in which you should outline your experience to date, the reasons for your interest in the post and your suitability for it. Please include a paragraph on your philosophy of Inclusion and what specialisms you could bring to Crestwood Community School.

An application form can be found on the school website under School Information- Vacancies.

Applications, with the names and addresses of two referees, should be returned to me, Krista Dawkins, Head Teacher at hr@crestwood.hants.sch.uk.

Commitment to safeguarding

Crestwood Community School and Hampshire County Council are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.

Exciting Opportunity Alert!

Our award-winning Estate Agency client are looking for a highly successful and experienced Sales Manager to join their Fleet office.

If you thrive on recognition and aspire to excel in everything you do, this is the perfect opportunity! Be part of a highly successful and expanding Estate Agency with a structured career path up to regional management, that recognises and rewards excellence.

As a Sales Manager, you will:

• Create the largest active market share of any agent in the area
• Maximise revenues and grow the property register
• Develop exceptional working relationships with clients to encourage repeat business and recommendations
• Maximise branch profit and achieve all financial targets
• Manage performance of employees through regular 1:1's, reviews etc
• Influence a result through effective team management, action planning and delivery of plans

Ideal Candidate Qualities:

• Previous Estate Agency and customer services experience
• Target driven and tenacious, with demonstrable evidence of achievements
• Effectively manage a team
• Motivated and enthusiastic
• Display high standards of service and presentation
• Good organisational skills
• Demonstrate ideas and initiative around plans for market growth
• Hold a full driving license, have your own car and be insured for Business Use

What our client can offer:

- Comprehensive Training: Learn the ins and outs of the company and market share generation methods.

- Unlimited Earning Potential: Enjoy uncapped commission opportunities and bonus incentives.

- Continuous Growth: Thrive with ongoing career and personal development opportunities.

- ✈️ Rewarding Success: Qualify for annual award trips and exciting prizes.

- Celebrating You: Enjoy a paid day off for your birthday after successfully passing probation.

- Increased Perks: Watch your holiday entitlement grow with each year of service.

- Health care Benefits: Access personal private health care upon successfully passing probation.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

We have a truly exciting opportunity for an experienced Operations Manager to come and work at our Hampshire based Depot in Cosham, Portsmouth.

Previous leadership experience in a regulated environment is advantageous for this role but not essential.

Interviews to start early to mid-December.

So if you want to join a forward thinking company, be involved in this exciting project and have a can-do attitude, whilst enjoying working in a friendly environment – why not come and join the Phoenix Family?

Our Company

At Phoenix Group we are committed to excellence and dedicated to our customers’ needs. We are pivotal to enabling healthy lives, every day, all day; we are a trusted service that delivers to our communities, which is something that we are proud of. As a pan-European wholesaling and retail company we do that in many ways be that via our 490 plus community pharmacies, 13 nationwide distribution depots or our growing specialty services portfolio.

About the Role : As Operations Manager you will be responsible for managing a variety of colleagues, influencing stakeholders , ensuring service and performance levels are achieved and that the highest quality standards are maintained at all times.

You will be responsible for ensuring that all relevant regulatory and legal requirements are fulfilled.

As Operations Manager you will lead on a multitude of depot initiatives by effectively managing the processes, ensuring service and performance levels are achieved within defined financial and operational objectives.

In this role you will ensure effective team and company communications are cascaded within your location, effectively encouraging involvement and positive commitment throughout the depot. Effective interfaces with the broader Warehouse Team, PHOENIX supply chain and commercial functions will be critical to develop and assist in leading vision and value initiatives.

Who do we want?

We invite applications from dynamic leaders who display strong written and verbal communication skills, can lead large teams, manage their own workload, meeting and exceeding targets and KPIs.

Previous experience of working within a Lean Methodology/Six Sigma environment would be an advantage, as would working within a highly regulated industry.

Reporting to the Depot Manager you will be responsible for the depot achieving its key performance indicator targets in line with business objectives and budgets.

Please see Job Description for further details.

The Package

Competitive salary with an annual bonus

You’ll benefit from excellent training, we invest in our employees’ development by offering career progression opportunities.

Training and Support

You will

• receive a comprehensive Induction from the learning and development facilitators
• have support from a friendly team to ‘buddy up’ with you
• have access to your local training champion for any queries
• work alongside subject matter experts to give you both the competence and confidence to carry out your role

We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes:

• Training and support to ensure your success in the role
• A competitive remuneration package including company car / bonus opportunity
• 25 days, pro-rata, of paid annual leave, plus bank holidays, rising with length of service
• A fantastic working environment
• On site, free car parking facilities
• An employee discount scheme

You’ll be employed on a permanent contract, working 37.5 hours per week, with flexibility as required.

INDPHD

Who are Diligenta?

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

The Opportunity:

• Lead, develop, and motivate your team, ensuring adherence to all people management processes.
• Oversee complaint handlers to ensure fair, prompt, and efficient resolution of complaints, acting as the escalation point for complex cases.
• Ensure compliance with FCA complaint handling rules and internal frameworks.

Benefits:

• 33 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme.
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
• Apply to find out about our other benefits.

What you'll be doing:

• Proactively managing work schedules and team skills to meet productivity and quality targets.
• Completing timely and comprehensive performance reviews, identifying training and development needs.
• Managing and developing your team to ensure complaints are handled efficiently, meeting customer, business, and personal targets.
• Identifying and communicating operational factors impacting service delivery, with resolution proposals.
• Managing resources and time effectively to meet department measures, including SLA and FCA reporting.
• Analysing data and management information to anticipate operational issues and taking relevant actions.
• Developing and maintaining high-quality relationships with internal and external customers, including Clients and the Financial Ombudsman Service (FOS).
• Leading your team through business improvement activities and continuous improvement initiatives.
• Ensuring your team understands and contributes to customer and business goals.
• Creating awareness within the team of responsibilities for risk management and compliance.
• Handling complaints in compliance with FCA rules and internal frameworks, preventing potential breaches.
• Escalating compensation payments or decisions exceeding authority levels in a timely manner.

What we're looking for:

• Strong people management, leadership, coaching, and development skills.
• Proven decision-making and problem-solving skills with focus on customer and client.
• Excellent verbal and written communication skills.
• Strong time management and organizational skills in a target-driven environment.
• Ability to quickly learn and apply product and process knowledge.
• Resilience and ability to work under pressure.
• Detailed understanding and practical experience of people management policies and processes.
• Understanding of the Life and Pensions industry is nice to have.
• Knowledge and application of relevant business systems and processes, including workflow.
• Minimum of 3 years' experience in a similar role.
• Proven ability in using Microsoft Word and Excel.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Grounds Maintenance Team Leader

Location: Winchester, UK

Contract type: Permanent, Full time.

Working hours: 7 am - 4:30 pm Monday to Friday

Salary: £12.50 per hour

About the role

Grass cutting, strimming, hedge pruning, flower bed maintenance, spraying, and more - join us as a Grounds Maintenance Operative and you'll be doing them all. As part of our team in Winchester, you will keep the grounds in wonderful condition. It's a great opportunity to develop your skills, gain valuable experience, and grow with us in a friendly and encouraging environment.

Requirements

• Previous experience working in Grounds Maintenance


• Previous experience as a Grounds Maintenance Team Leader would be advantageous


• Can-do attitude and safety-conscious mindset


• Physically fit and able to work outdoors in all weather conditions


• Willingness to learn and work well in a team


• A full valid UK driving licence.


• PA1 and PA6 licences are an advantage but not essential

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.


• Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.


• Meaningful impact: Contribute to projects that make a real difference in the community and environment.


• Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Annual leave:Up to 21 days holiday plus bank holidays.


• Family-friendly policies:Enhanced maternity and shared parental leave.


• Health Care Cash Plan:Private health and insurance cover opt-in.


• Employee Assistance Programmes:Support for personal and professional challenges.


• Voluntary benefits:Discounts on retail, holidays, gym memberships, and more.


• Financial wellbeing support:Resources to manage your finances.


• Competitive pension scheme:Secure your future.


• Recognition schemes:Colleague of the Month and annual awards.


• Volunteering policy:Two days per year to support a cause of your choice.


• Mental health support:Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.

#GW

Proud member of the Disability Confident employer scheme

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Head Bartender at O'Neill's Southsea, you will bring your experience and passion to lead a team whose drinks keep our guests coming back for more. You will ensure the bar is stocked up, supporting your General Manager in ordering stock. Through your example and training, you will maintain the highest standards and lead your bar team to success.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you’re up for the craic, we want to hear from you.

WHAT’S IN IT FOR ME?

• Flexible shifts - to fit around the other important things in life.
• A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
• 20% discount across all off our brands for up to 5 friends and family.
• Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  
• Discounts on gym memberships.
• Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING? AS HEAD BARTENDER YOU’LL…

• Lead the bar team to success, acting as a mixologist for our drink offering.
• Support and be a role model for your teams’ training and development.
• Support the day to day running of the business.
• Maintain high standards of cleanliness and safety.

Proud member of the Disability Confident employer scheme