Total 3,154 Manager job vacancies in MSC - East - Cambridge - USA - MA

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Preferably with a Degree in Engineering related studies.
• Minimum 10 years of engineering/design experience
• Good interpersonal, communication, and organisational skills
• Able to work well independently and as a team

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Preferably with a Degree in Engineering related studies.
• Minimum 10 years of engineering/design experience
• Good interpersonal, communication, and organisational skills
• Able to work well independently and as a team

About the role:

• Liaise with client's representatives on all site matters with proper documentation.
• Deal effectively with all consultants, construction teams, and relevant authorities.
• Provide leadership and direction on all project operations and activities such as the design, plan, schedule, scope and budget
• Manage and ensure completion of assigned upgrading / Additional & Alteration (A&A) works in accordance to the client’s expectation within the timeline and budget
• Ability to manage multiple projects at a time.
• Liaise closely with sub-contractors, architects, consultants, and relevant authorities to ensure the smooth execution of project.
• Ensure that works are executed in accordance with approved plans/drawings and in accordance with contract specification.
• Able to chair project kick-off meetings, progress meeting and all other project related meetings with clients, consultants, and other parties.
• Able to prepare tender document including the estimated price value and specification write up.
• Preparation & Monitoring of project progress claim, variation, and final accounts daily/weekly for all parties.
• Conduct quality assurance reviews to ensure that required work is satisfactorily performed and completed by certified consultants.
• Any other related duties that may be assigned

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Experience in Greenmark Project/ACMV will be advantageous.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Description:

• Plan and control the delivery of project design to ensure the achievement of quality, completion and project objectives.
• Select and engage, then monitor the performance of external design partners within the discipline including their deliverables, cost and timeframes.
• Manage the design approval process in accordance with project requirements and program
• Prepare budgets and schedules of design delivery for management approval then manage and report the cost of design delivery in the project life cycle.
• Manage design to ensure the cost of the works meets project requirements.
• Manage client and stakeholder expectations and communicate effectively with the project team.
• Select and develop design management staff within the project by providing leadership and mentoring to ensure their design management competencies.
• Understand design compliance and reporting procedures and processes and leadership in the communication of requirements.
• Foster the interaction between design and construction teams to maximise innovation and project success.

Job Requirement:

• Preferably with a Degree in Engineering related studies.
• Minimum 10 years of engineering/design experience
• Good interpersonal, communication, and organisational skills
• Able to work well independently and as a team

The Underwriter is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Assists business unit goals by continuous identification of process improvements and efficiencies that reduce costs and improve customer service levels. Work with management team on prioritization and implementation of approved actions.
• Provide backup support to Credit Underwriting Group Manager, lead projects and initiatives and mentor lower level Credit Officers as needed.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years previous credit authority experience. Prior experience working in a regulatory and compliance policy environment
• Proven analytical skills including the ability to read and assess individual and company financial statements, cash flow, industry/competitive analysis and projections; including complicated business structures with foreign subsidiaries and/or parent organizations.
• Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process
• Excellent organizational skills, prioritizing capabilities, attention to detail, and the ability to complete assignments within required deadlines in a fast-paced environment
• Effective inter-personal and written/verbal communication skills
• Thorough problem recognition and resolution skills
• Pro-active disposition with ability to work autonomously and within a team Proficient in various spreadsheet and word processing applications (Excel and Word), including the use of graphs and charts and financial analysis software
• Typically deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.
• Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources.
• Exercises wide degree of latitude and discretion.
• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
• Solid experience in managing larger mid-corporate or corporate banking client portfolio
• Wide-range of credit experience including but not limited to episodic transactions such as loan syndications, privatizations, management buy-outs

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Job

1. Accountable for the efficiency and effective operations of the Call Centre, its agents and services.
2. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards.
3. Lead in reviewing current practices, reviewing resources, utilizing resources well, set targets for the department, set targets for the staff, report regularly to HOD and manage costs well.
4. Lead in using relevant market information to analyse and propose on new services, new processes to improve work, and new ideas on the use of digital technologies.
5. Leverage on relevant information, data, digital enablers, digital tools, technologies to propose improvements in upscaling and upskilling the Call Centre’s ability to deliver and perform beyond its current means.
6. Ensure staff are recruited, trained, coached and enabled to provide excellent service under any circumstances. Ensure the well-being of all staff.
7. Establish and maintain effective working relationships with the many stakeholders’ i.e., departmental supervisors and co-workers, external collaborators, vendors, corporate clients, and the public.
8. Undertake any other duties as and when assigned.

The Person

• At least 2 years of working experience in Call Centre Management / Operations.
• Possess excellent communication skills and service oriented.
• Strong supervisory skills in leading and motivating a team towards achievement of departmental and organizational goals.
• Strong understanding of managing service operations.
• Proficient in relevant digital applications and tools.
• Meticulous in attending to incidents and ability to work with tight deadlines.

About Us
Caulfield Grammar School is an internationally recognised, independent, co-educational school committed to providing exceptional educational opportunities from Early Learning through to Year 12. With over students across 4 campuses and our Student Experience Programs in Yarra Junction and Kakadu, Caulfield Grammar passionately strives to deliver innovative specialist educational programs enabling quality learning every day, in every experience, for every learner, for life.
The Role 
We are seeking an experienced and highly motivated Senior Facilities and Operations Manager with strong interpersonal skills and a proactive, can-do attitude to join our team. This is a key position that manages our Facilities & Maintenance teams across multiple campuses and takes pride in delivering high quality service while liaising closely with our capital works program and engages directly with campus leadership staff.
Reporting directly to the Chief Operations Officer in this





... Click here to view more detail / apply for Senior Facilities & Operations Manager

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!













Hallam, VIC, AU,







Nov 7,







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... Click here to view more detail / apply for State Manager VIC/TAS

Job Description
Branch Manager ? Tauranga
Are you a dynamic leader with a passion for the heavy transport sector? We're searching for a Branch Manager who is able to bring their strategic expertise and strong industry connections to our state-of-the-art Tauranga facility. This is an exciting opportunity to be part of a senior leadership team, reporting directly to the General Manager ? NZ.
Why Join Us? Our Tauranga branch is more than just a workplace ? it's a hub of innovation. With super-modern facilities that include dedicated service, parts, sales, and engineering departments, we're equipped to provide industry-leading solutions. Your role will be key in harnessing the full potential of our advanced setup while building a thriving, high-performing culture.
What You'll Do
As Branch Manager, you'll step into a pivotal role that combines strategic vision with operational excellence. You'll need a well-established network within
... Click here to view more detail / apply for Branch Manager

Our client is an ASX 100 iconic market leader, and today they are seeking to appoint an inspirational and transformational National Customer Service & Administration Manager to lead their national Inbound Customer Service Contact Centres and their Administration Support Teams whilst also proactively taking full responsibility for premium customer escalation management ($1m customers nationally), all whilst playing a key role in the transformation of this B2B customer centric multi-site/national operation. 
Key to our client?s success has been their ability to position their people at the forefront of their decision making, along with CX excellence. You will be supporting a significant multi-service multi-site operation as you lead these business critical functions.


So, what?s in it for you?  The opportunity to:  



Enjoy a salary package of up to $185k 10% STIs
Have full accountability for representing a national inbound Customer Service Contact Centres and their

... Click here to view more detail / apply for National Customer Service Manager

Service Manager (Automotive)
Generous Financial Package
Car & Benefits
Eastbourne Area

“There are no traffic jams along the extra mile”

Job Description
An opportunity has arisen for an experienced Service Manager to run the service department in this commercial Main Dealer setting. This demanding role will require a candidate with the drive and ambition to push forward a Dealership with a team of 14 to manage and draw the best from. If you have what it takes to make this role your own, do not delay, apply TODAY!!

Responsibilities
• Oversee and grow team performance across the service side of the business
• Wort to KPI’s in relation to the department and budgets
• Undertake financial and budgetary requirements of the role
• Ensure manufacturer, and dealership standards are met in relation to customer service and satisfaction

Qualifications
• Experience in the role of running a service department
• Proven track record of supporting, and mentoring service team members
• Ability to oversee service department duties
• A stable work history

Salary and Benefits
• Basic salary DOE
• Generous bonus scheme
• Standard motor trade hours
• Excellent company benefits

Other Opportunities
If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!

Referral Scheme
If you’re not an Aftersales Manager, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.

Important
ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one
The job is based in East Sussex and our client would like you to have a commute you can carry out in the long term.
If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.
Our standard procedure is to speak to you before we send your CV to any of our clients so, please make sure your contact details are on your CV.

A Vacancy at Cambridgeshire and Peterborough NHS Foundation Trust.


We are looking for an experienced clinician who is passionate about the development of others, as well as curious about use of technology in training and development, to join our Learning and Organisational Development team. This role does not require a background in digital education and technologies as you will be working with an established team who would benefit from your experiences and understanding of learning in the clinical workplace.

A good candidate will have a strong clinical background that includes experience assessing competence in clinical settings as well as development of clinical training programmes and learning materials. They will demonstrate the ability to engage, support, motivate and lead others to give high quality care.

An excellent candidate will be able to demonstrate their professionalism and innovative attitude to challenges in the workplace, and a commitment to empowering others.

Not sure if this is the right next step for you? Please do contact us if you would like to discuss before submitting your application.
• To provide managerial and clinical leadership and to ensure that there are effective arrangements in place to co-ordinate the team to meet service demand
• To support analysis of training needs, quality assurance and review of development programmes in addressing specific identified learning or clinical needs
• To promote meaningful staff engagement in learning opportunities, including the use of emerging learning technologies
• In collaboration with TEL Learning and Development Consultant manage the overall CPFT technologies in learning strategy

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

Please refer to the attached job description and person specification for full details of responsibilities
• Lead on implementation of national and organisational clinical competencies to ensure that both modern design and delivery models are used, and that impact on practice post-delivery can be evidenced.
• Support review and update of existing training programmes to ensure that they continue to meet service delivery needs and offer proactive support where integration of technology may better meet identified training needs.
• To effectively and efficiently manage resources within the team in liaison with the Learning and Development Manager.
• To ensure close effective working relationships with Learning and Development Team Leader - Essential Skills, Compliance Manager and Training Administration Manager for logistics that support effective training design, delivery, reporting and evaluation.
• To ensure the team maintain strong links and working relationships with key stakeholders within the organisation such as clinical, practice development and Directorate leads to ensure that development provision is consistent with operational needs.
• Provide consultation, advice and implementation guidance to trainers and Subject Matter Experts (SMEs) regarding the training needs analysis, design, delivery and review of training programmes including development and maintenance of course online and digital content in an NHS/healthcare context.
• Provide consultation and guidance to managers, clinical leads and other stakeholders in relation to the meeting the training needs of staff in the context of evolving service delivery.
• Develop close links between Learning and Development, clinical services and Research and Development.
• Working with Learning and Development Consultant - Technology Enhanced Learning (TEL) support the development, maintenance and update of digital content.
• Monitor and support evaluation and follow up of technology enhanced training and development activities.
• Maintain an overview of the use of technology enhanced learning tools in development programmes.
• Maintain appropriate records to enable monitoring and evaluation of professional development activity.
• Maintain an overview of national and regional developments in TEL policy, practice and professional development through formal and informal activity.
• Identify the specific requirements and resources needed for the delivery of TEL training programmes.
• Undertake ad hoc TEL project work as required, including research, scoping and evaluation and reporting to support the project.
• Prepare reports and presentations for strategic management groups and other stakeholders as required.


This advert closes on Wednesday 11 Dec 2024

The Workforce Innovation Senior Manager will support the team by providing leadership and management across innovation functions for the directorate and by working as part of a dynamic team in delivering an effective service. The post holder will support managers and staff across the east of England to meet regional priorities, by effective delivery of their system workforce plans, through the education innovation and transformation functions. The post holder will be required to work in a matrix way with other teams and key stakeholders across the system to ensure innovative solutions are applied to workforce issues arising.

The post holder will lead on the management of innovation activities and programmes, managing associated budgets and staffing, and working with key partners and systems.

The post holder will support the development of effective strategy and operational policies for promoting innovation across Cluster and Sector.

Working closely with colleagues across the sector, ensuring coherent strategy and will:
• Drive the strategy for, supporting and ensuring alignment across the system
• Drive reform and support organisational change and uptake of initiatives that support excellence
• Develop and communicate the vision for the role of innovation, and the development of strategy and operational policies to support this vision
• Engage with key strategic regional and national policy makers to inform development of strategy and policies
• Identify examples of national and international best practice and to ensure that NHS England benefits from relevant innovations in healthcare
• Support development by developing the innovation infrastructure and capacity in organisations
• Develop and champion new initiatives or projects as necessary
• Working with providers and clinical experts to design new training products

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.
The mission of the Workforce, Training and Education (WT&E) Directorate is to ensure the NHS in England has a sufficient and inclusive workforce with the knowledge, skills, values, and behaviours to deliver compassionate high-quality health and care to the people it serves. We commit to operate collaboratively both within NHSE and with stakeholders externally. The directorate delivers multi-professional education and training, and proactively engages with systems and partners to influence innovation and change, constructively challenge and seek assurance to lead improvements in culture, leadership and workplace experience for all, at all stages of peoples’ careers within the NHS.

Working closely with colleagues across the sector, ensuring coherent strategy and will:
• Drive the strategy for, supporting and ensuring alignment across the system
• Drive reform and support organisational change and uptake of initiatives that support excellence
• Develop and communicate the vision for the role of innovation, and the development of strategy and operational policies to support this vision
• Engage with key strategic regional and national policy makers to inform development of strategy and policies
• Identify examples of national and international best practice and to ensure that NHS England benefits from relevant innovations in healthcare
• Support development by developing the innovation infrastructure and capacity in organisations
• Develop and champion new initiatives or projects as necessary
• Working with providers and clinical experts to design new training products


Improving quality and outcomes

The post holder will be responsible for:
• Supporting the development and delivery of the infrastructure to achieve the region’s objectives in relation to innovation
• Managing the facilitation of the development of recommended workforce models and guides to support the reduction of unwarranted variation
• Work with key stakeholder to ensure innovative strategies and solutions are underpinned by actions and activities that will deliver systems and provider workforce plans.
• Identify examples of national and international best practice and supporting systems to realise the benefits of innovation in delivering their integrated plans.
• Support systems with ensuring innovations are effectively utilised to drive productivity and ensure achievement o financial targets.
• Maximize opportunities for cross sector innovation specifically with social care.
• Developing approaches for complex pathways which require depth of experience to support design
• Using existing approaches to solve workforce challenges
• Working with key colleagues to ensure quality, value and impact of innovative and transformational activity aligned to education and training.
• Ensuring that knowledge expertise is fed into commissioning decisions and supply workstreams, recognizing need for innovation in order to reduce workforce gaps.
• Working collaboratively across NHS England
Enabling patient and public involvement.
• To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of NHS England.

Promoting equality and reducing inequalities
• To uphold organisational policies and principles on the promotion of equality.
• To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality.

Partnership and cross boundary working
• To work with teams across the directorate, region and nationally to deliver education commissioning
• To manage effective matrix working with others, including Quality, Clinical, Supply, Intelligence and Retention functions, as well as national teams, in order to deliver the core objectives of this role.
• To facilitate partners across the system in recognising workforce as a priority in driving service transformation and new models of care, using knowledge and skills to support deliverable and innovative solutions.
• To support the health and care system, through upskilling and knowledge sharing, to ensure they have a workforce that can work across acute, community and primary care boundaries, beyond traditional professional demarcations and with the ability to adapt and innovate to meet current and future workforce needs.
• To act as a conduit between national and regional teams, system partners and education providers to ensure regional and local priorities are applied to decision making and that national priorities and targets are fed into this process.
• In partnership with systems and subject matter experts, provide innovative solutions to workforce gaps, including maximising role utilisation and implementation of new roles.

Leadership for transformational change
• To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate.
• To provide an appropriate level of critical challenge to system partners, regional and national colleagues, using knowledge and skills to guide decision making in relation to workforce solutions and commissioned activity.
• To provide support to the Deputy Head of Innovation, taking accountability for specific functions and programmes of work as delegated and ensuring effective delivery.

Using insight and evidence for improvement
• To support development and delivery of regional education, transformation and innovation strategy, ensuring mechanisms are in place for monitoring impact and outcomes as well as progress against deliverables.

Operational Requirements
• As a senior lead working internally and externally to deliver projects, initiatives and services to time and in a cost effective way.
• To support the identification and sharing of best practice to support service improvement.
• To operate in a highly political and sensitive environment.
• Support the portfolio of programmes/projects in demonstrating value for money tracking, managing and delivering agreed benefits.
• Provide specialist advice and prepare strategic reports and briefings for directors and stakeholders.
• In depth analysis, interpretation and production of complex and multiple reports.

Financial and Physical Resources
• Responsible for budgets/ matching the available budget to the appropriate staff resources and projects and for ensuring that the budget breaks even, co-ordinating and monitoring expenditure.
• Responsible for supporting the commissioning of projects and procurement of services to support project delivery, acting in accordance with Standing Orders and Standing Financial Instruction.
• Provide financial reports to Directors and the Board as required.

People Management
• Responsible for the day to day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary employee relations matters.
• Responsible for an individual’s development on the job and team performance.

Information Management
• Develop and deliver information sharing systems.
• Develop the acquisition, organisation, provision and use of knowledge and information.
• Highlight exceptions and risks ensuring mitigating action is taken.
• Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of the Department.
• Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to delivery of ‘products’ and service improvement.
• Analyse, interpret and present data to highlight issues, risks and support decision making.

Research and Development
• Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information.
• Deliver projects to comply with key performance indicators, and best practice guidance.
• Co-ordinate Research & Development initiatives, delegating as appropriate.

Planning and Organisation
• Ensure projects, services and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required.
• Determine the strategic planning of Department or Directorate projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
• Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Service Sector priorities.
• Determine short, medium and long term business plans, achieving quality outcomes.

Policy and Service Development
• Carry responsibility for developing policy and procedure within own discipline/field, including briefings, commissioning, business or resources.
• Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLA’s) which may impact within Department or Directorate.
• Proposes changes to own project/service and make recommendations for other projects/service delivery.
• Maintain a good knowledge of emerging policies from government departments, the organisation in defining the strategy, in order to support delivery of the NHS Long Term Workforce Plan.

Key Working Relationships
• Communicates and provides highly complex information to a wide range of internal and external stakeholders (verbal, written and numerical).
• Present highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting.
• Commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues.
• Support matrix working internally and collaborative working across organisations.


This advert closes on Wednesday 11 Dec 2024

The mission of the Workforce, Training and Education (WT&E) Directorate is to ensure the NHS in England has a sufficient and inclusive workforce with the knowledge, skills, values, and behaviours to deliver compassionate high-quality health and care to the people it serves. We commit to operate collaboratively both within NHSE and with stakeholders externally. The directorate delivers multi-professional education and training, and proactively engages with systems and partners to influence innovation and change, constructively challenge and seek assurance to lead improvements in culture, leadership and workplace experience for all, at all stages of peoples careers within the NHS. Working closely with colleagues across the sector, ensuring coherent strategy and will: Drive the strategy for, supporting and ensuring alignment across the system Drive reform and support organisational change and uptake of initiatives that support excellence Develop and communicate the vision for the role of innovation, and the development of strategy and operational policies to support this vision Engage with key strategic regional and national policy makers to inform development of strategy and policies Identify examples of national and international best practice and to ensure that NHS England benefits from relevant innovations in healthcare Support development by developing the innovation infrastructure and capacity in organisations Develop and champion new initiatives or projects as necessary Working with providers and clinical experts to design new training products Improving quality and outcomes The post holder will be responsible for: Supporting the development and delivery of the infrastructure to achieve the regions objectives in relation to innovation Managing the facilitation of the development of recommended workforce models and guides to support the reduction of unwarranted variation Work with key stakeholder to ensure innovative strategies and solutions are underpinned by actions and activities that will deliver systems and provider workforce plans. Identify examples of national and international best practice and supporting systems to realise the benefits of innovation in delivering their integrated plans. Support systems with ensuring innovations are effectively utilised to drive productivity and ensure achievement o financial targets. Maximize opportunities for cross sector innovation specifically with social care. Developing approaches for complex pathways which require depth of experience to support design Using existing approaches to solve workforce challenges Working with key colleagues to ensure quality, value and impact of innovative and transformational activity aligned to education and training. Ensuring that knowledge expertise is fed into commissioning decisions and supply workstreams, recognizing need for innovation in order to reduce workforce gaps. Working collaboratively across NHS EnglandEnabling patient and public involvement. To act as a champion for patients and their interests and involve the public and patients in the policy development and decision-making of NHS England. Promoting equality and reducing inequalities To uphold organisational policies and principles on the promotion of equality. To create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality. Partnership and cross boundary working To work with teams across the directorate, region and nationally to deliver education commissioning To manage effective matrix working with others, including Quality, Clinical, Supply, Intelligence and Retention functions, as well as national teams, in order to deliver the core objectives of this role. To facilitate partners across the system in recognising workforce as a priority in driving service transformation and new models of care, using knowledge and skills to support deliverable and innovative solutions. To support the health and care system, through upskilling and knowledge sharing, to ensure they have a workforce that can work across acute, community and primary care boundaries, beyond traditional professional demarcations and with the ability to adapt and innovate to meet current and future workforce needs. To act as a conduit between national and regional teams, system partners and education providers to ensure regional and local priorities are applied to decision making and that national priorities and targets are fed into this process. In partnership with systems and subject matter experts, provide innovative solutions to workforce gaps, including maximising role utilisation and implementation of new roles. Leadership for transformational change To model a collaborative and influencing style of working, negotiating with others to achieve the best outcomes. Embedding this approach across the Directorate. To provide an appropriate level of critical challenge to system partners, regional and national colleagues, using knowledge and skills to guide decision making in relation to workforce solutions and commissioned activity. To provide support to the Deputy Head of Innovation, taking accountability for specific functions and programmes of work as delegated and ensuring effective delivery. Using insight and evidence for improvement To support development and delivery of regional education, transformation and innovation strategy, ensuring mechanisms are in place for monitoring impact and outcomes as well as progress against deliverables. Operational Requirements As a senior lead working internally and externally to deliver projects, initiatives and services to time and in a cost effective way. To support the identification and sharing of best practice to support service improvement. To operate in a highly political and sensitive environment. Support the portfolio of programmes/projects in demonstrating value for money tracking, managing and delivering agreed benefits. Provide specialist advice and prepare strategic reports and briefings for directors and stakeholders. In depth analysis, interpretation and production of complex and multiple reports. Financial and Physical Resources Responsible for budgets/ matching the available budget to the appropriate staff resources and projects and for ensuring that the budget breaks even, co-ordinating and monitoring expenditure. Responsible for supporting the commissioning of projects and procurement of services to support project delivery, acting in accordance with Standing Orders and Standing Financial Instruction. Provide financial reports to Directors and the Board as required. People Management Responsible for the day to day range of staff management matters, which will include responsibility for supporting appraisals, development of staff, recruitment and where necessary employee relations matters. Responsible for an individuals development on the job and team performance. Information Management Develop and deliver information sharing systems. Develop the acquisition, organisation, provision and use of knowledge and information. Highlight exceptions and risks ensuring mitigating action is taken. Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of the Department. Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust business cases and contribute to delivery of products and service improvement. Analyse, interpret and present data to highlight issues, risks and support decision making. Research and Development Plan, develop and evaluate methods and processes for gathering, analysing, interpreting and presenting data and information. Deliver projects to comply with key performance indicators, and best practice guidance. Co-ordinate Research & Development initiatives, delegating as appropriate. Planning and Organisation Ensure projects, services and initiatives are delivered on time, to quality standards and in a cost effective manner, adjusting plans as required. Determine the strategic planning of Department or Directorate projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary. Determine the development of performance and governance strategies and the development and implementation of improvement programmes, in accordance with Service Sector priorities. Determine short, medium and long term business plans, achieving quality outcomes. Policy and Service Development Carry responsibility for developing policy and procedure within own discipline/field, including briefings, commissioning, business or resources. Responsible for proposing and drafting changes, implementation and interpretation to policies, guidelines and service level agreements (SLAs) which may impact within Department or Directorate. Proposes changes to own project/service and make recommendations for other projects/service delivery. Maintain a good knowledge of emerging policies from government departments, the organisation in defining the strategy, in order to support delivery of the NHS Long Term Workforce Plan. Key Working Relationships Communicates and provides highly complex information to a wide range of internal and external stakeholders (verbal, written and numerical). Present highly complex information about projects, initiatives and services to a wide range of stakeholders in a formal setting. Commit to working and engaging constructively with internal and external stakeholders on a range of contentious issues. Support matrix working internally and collaborative working across organisations.

Head of Financial Accounting

Location: Cambridgeshire and Peterborough NHS Foundation Trust

Contract: Temporary (6 month initial)

Rate: £35 Per Hour Umbrella (PAYE Inc. £31.33, PAYE Exc. £27.96)

Start date: ASAP

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting for a highly skilled Head of Financial Accountant on behalf of an NHS Trust. This pivotal role involves overseeing financial operations, ensuring compliance with statutory requirements, and supporting strategic financial planning. Key responsibilities include resolving payroll issues, collaborating with auditors on charity reviews, managing outsourced financial services, and providing technical guidance on VAT, capital expenditure, and lease accounting. The successful candidate will possess a CCAB qualification, extensive post-qualification experience within a complex organisation (preferably NHS), and the ability to communicate complex financial data to diverse audiences. This is an excellent opportunity for a motivated individual to make a significant impact on the Trust's financial operations and planning.

Main responsibilities

• Address payroll discrepancies, including the collection of salary overpayment debts.
• Collaborate with Trust auditors to complete the ongoing charity review.
• Manage outsourced financial services (NHS SBS) and ensure compliance with statutory returns, including month/year-end accounts, VAT returns, and charity accounting.
• Support Trust-wide financial planning, including balance sheet, cash flow, and financial reconciliations, while ensuring the integrity of financial reporting systems.
• Provide budget holder training and advise on technical finance matters such as VAT, capital expenditure, and lease accounting.

Candidate Requirements

• CCAB qualification, honours degree or equivalent, with evidence of compliance with institute CPD requirements.
• Significant senior post-qualification experience, including preparing statutory annual accounts, managing cash and capital plans, and producing regulatory returns, ideally within the NHS or a similarly complex organisation.
• Extensive knowledge of multiple financial services functions, coupled with experience in staff management and finance staff development.
• Ability to communicate complex financial data to non-finance professionals, manage contentious discussions effectively, and demonstrate strong leadership qualities.
• Confident use of financial systems, databases, and Microsoft Office, with the ability to deliver accurate and concise outputs.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.