Total 5 job vacancies by Welovesupermom Pte Ltd

We are looking for a passionate and results-driven Product Manager to join our team. In this role, you will work closely with cross-functional teams, including Tech, Design, and Business Stakeholders, to contribute to the product strategy and lead product discovery and delivery. Your focus will be on understanding our users' needs and ensuring that our products not only meet those needs but also align with our business objectives.

Key Responsibilities:

Contribute to Product Strategy

• Collaborate with VP product to build product strategy to inform what problems we should focus on to achieve our vision

 Lead Product Discovery:

• Gather Ideas: Source ideas that meet user needs and serve business goals from user feedback, market research, and internal stakeholders
• Refine Ideas: Work with cross-functional teams to define and scope the Minimum Viable Product (MVP) versions for new ideas, focusing on delivering the core functionality needed to test and validate the idea with minimal effort.
• User Validation: Where it makes sense, first conduct user research and testing to validate the feasibility and desirability of the scoped MVPs
• Prioritize Ideas: Prioritize the above MVPs based on their potential to achieve desired outcomes and the effort required

Ensure Successful Product Delivery:

• Provide clear and validated requirements to the Tech team to ensure successful development.
• Act as a liaison between Tech and other teams, removing blockers and facilitating smooth communication.
• Oversee the product launch process, ensuring timely and successful releases.
• Conduct post-launch reviews to gather insights and continuously improve the product.

• Proven experience as a Product Manager in a tech startup or similar environment.
• Strong ability to work collaboratively with cross-functional teams, including Tech, Design, and Business Stakeholders.
• Excellent communication and interpersonal skills to manage stakeholder expectations and foster a collaborative work environment.
• Expertise in balancing user (Supermoms and Supermom Clients) needs with business (Supermom Pte Ltd) goals and technical constraints.
• Proficiency in leveraging both quantitative and qualitative data to inform decision-making.
• A deep understanding or willingness to learn of our target users, parents and brands looking to connect with parents.
• Experience in optimizing B2C flows and Marketing Automation tools preferred.

Job Description:

You will play a key role in supporting our team by ensuring data accuracy and completeness. Your responsibilities will include:

• Adjust raw data to align with clients' templates and specifications.
• Utilize provided resources to fill in any vacant data fields.
• Reach out to campaign participants as needed to verify or gather additional information.

Requirements :

• Proficient in Microsoft Excel.
• Comfortable in working with numbers.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fresh graduates are encouraged, 1-2 years’ experience is a plus.
• Bachelor's degree in natural science, engineering, statistics, accounting, or mathematics preferred.
• Available to work a 3 to 6 month internship.
• Ready to work in a hybrid role; Monday and Friday (WFA); Tuesday, Wednesday, and Thursday (WFO) at Menara Sentraya, Blok M, South Jakarta.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.

• Minimum 5 years’ experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years’ experience in people management
• Proven experience in managing successful B2C demand generation programmes
• Proven experience in managing CRM/lifecycle marketing and/or performance marketing
• Working knowledge of Hubspot and GA4
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

At Community Activation, our objective is to create authentic, relevant and relatable user-generated content with our Key Opinion Buyers who include our mothers, women and dads in the Supermom Community!

Project Based - Community Activation will focus on :

• Monitoring and activating user and community to persuade them to join our campaign.
• Utilize data-driven insights to optimize campaign performance, increase engagement, and maximize ROI.
• Oversee content development, ensuring it aligns with both client goals and audience preferences.
• Monitor campaign performance metrics and generate reports highlighting key successes, insights, and recommendations.
• Leverage analytical tools to assess UGC engagement levels, brand mentions, and overall campaign impact.

• Minimum of 1 year of experience in community activation, digital marketing or social media management, ideally in an agency setting. Fresh graduates are welcome to apply.
• Demonstrated skill in project management
• Excellent communication and interpersonal skills.
• Ability to develop and implement data-driven strategies.
• Proficient in Bahasa Indonesia, preferably able to speak and write in English as well
• Available to work on a freelance contract for 3 to 6 months, Onsite in Menara Sentraya Blok M, with a working arrangement from Monday to Friday, 9 AM to 6 PM.

We are looking for an exceptional leader to develop and grow our start up business in Indonesia. This person must possess an entrepreneurial mindset combined with proven capability in growing a start-up successfully. You will be able to tap knowledge and expertise from HQ in Singapore, including significant tech and product support, leveraging on our existing tech platform to building custom solutions to suit the market demands.

Reporting to the Group CEO, this person will be an integral part of the Company's leadership team. This role requires the development and execution of both long and short term strategies to drive Supermom’s community, platform development, customer acquisition & retention, media sales and business profitability.

To succeed in this role, you will need to have exceptional willingness to be involved in all things "Customer" - from using data insights to develop changes to process or strategy, to measuring and managing the performance of the Customer Success and Product Sales teams, to identifying and delivering marketing materials to support the business growth

Responsibilities

•           Responsible for overall operation, marketing, sales, and P&L of Indonesia

•           Build and lead a diverse, inclusive, and high performing team to serve the Indonesian business

•           Build a lean and high-output marketing team to drive Key Opinion Mothers (KOM) & customer acquisition

•           Build a solid media sales team to drive revenue acquisition

•           Work with product and technology team to improve product fit for Indonesia market

•           Lead public relation initiatives

•           Attract, develop, and retain industry’s best talent within a line of business or business function, actively developing a pipeline of successor talent for critical roles

•           Work independently using marketing analytics tools to aid in reporting, execution, and optimization

•           Ensure compliance with local government polices & regulations as well as Supermom ethics & country regulatory

• Minimum 8 years of experience working in start-up company in Indonesia, with at least 5 years of experience leading a team
• Possess an entrepreneurial mindset combined with proven capability in growing a startup successfully.
• Able to speak and write fluently in Bahasa Indonesia and English (as we will be working a lot of local Indonesian partners, from influencers to clients to agencies)
• Proven capability in developing different media revenue streams and growing business revenue
• Experience in the full spectrum of digital marketing activities
• Experience in churning and analysing data to support discussions and decisions
• Experience in working with regional teamsng and analysing data to support discussions and decisions
• Experience in working with regional teams

• Competitive remuneration including ESOPs