Total 61 job vacancies by Vanguard Healthcare Pte. Ltd.

Community Outreach Associate (COA) primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated service level standards.

COA are to assist Community Engagement Executive (CEE) in managing all community development initiatives throughout Vanguard, when required on top of the above responsibilities. This role assist to implement programs to promote community awareness.

Work Location: Woodlands and Senja Care Home

Responsibilities:

• Plan and coordinate social and recreational activities designed to meet the needs and interests of the clients
• Collect feedback and make improvements to the activities
• Coordinate, train and supervise volunteers where necessary
• Carry out reception duties
• Assist Centre Manager in planning and arranging transport schedule for clients
• Responsible for completing monthly / yearly reports in a timely fashion
• Responsible in maintaining program records (attendances, participating in Individual Care plans, recording of blood pressure etc) and any other administrative and relevant records /duties where assigned by the Centre Manager
• Responsible for community outreach and engagement, by being involved in external engagement for activities and programmes for Vanguard Senior Care (VSC)
• To track and report effectiveness of our outreach

Volunteer Management

• Work with CEE to manage / execute the volunteers’ framework for Senior Care Centre (VSC)
• Oversight and keeping track of VSC’s list of volunteers
• To assist in conducting briefings to volunteers at commencement
• Develop a feedback mechanism for the Volunteers who have served in VSCs
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Assist in regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard who engages volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Requirements

• ‘O’ Level/ Diploma in any discipline
• Good communication and interpersonal skills.
• Team player who is organized and meticulous at work.
• Proficient in Microsoft Office

Working Location: Peal Hill/ Woodlands / Bukit Batok / Bukit Panjang / Tampines Care Home

Job Description

• Attend to basic nursing and general care needs of residents
• Conduct daily exercises and activities for residents
• Accompany residents for medical appointments
• Ensure the safety, comfort and well-being of the residents
• Work with nurses to maintain a safe and clean environment
• Any other duties as assigned by the Senior / Nurse Managers and Staff Nurses
• For Senior Healthcare Assistant, you are expected to take part in nursing quality committee, and serve as a role model

Job Requirements

• Demonstrate good communication and people engagement skills
• Candidates proficient in local languages and dialects would be preferred.
• Good organisational ability
• Good team player who is also able to work well independently
• Able to carry out given instructions competently
• Customer service orientation
• Self-motivated
• Hardworking

You will be posted to Tampines/Bukit Batok/Senja/Woodlands/Pearl's Hill Care Home

Providing quality care

• Work with Senior/Nurse Manager to analyse and evaluate nursing care plan provided for the residents.
• Co-ordinate with Enrolled Nurses to implement care plan such as medication, hygiene care, social and physical activities for the residents.
• Identify symptoms of residents that are related to illnesses and/or decline in functional and cognitive abilities and advocate early medical attention.

Training & Development

• Mentor and guide Enrolled Nurses, Nursing Aides/ Assistants and Healthcare Assistants in performing their functional duties.
• Participate in relevant quality improvement and assessment activities.

Administration and management

• Educate family members of residents on the residents’ health conditions and help them gain understanding on the holistic care provided.
• Ensure all documentation of residents’ case is maintained appropriately.
• Deputise Senior/Nurse Manger in his/her absence
• Any other duty as assigned by the Director of Nursing or Senior/Nurse Manager

Job Requirements

• Degree/Diploma in Nursing from an recognised institution as approved by Singapore Nursing Board
• Demonstrate good communications and people engagement skills, preferably the use of local languages and dialects.
• Good organisation ability Able to form networks and strong linkages with stakeholders.
• Able to work shifts
• Candidates with the relevant nursing qualification without experience will be considered.
• For Senior position, at least 7 to 8 years of experience, preferably with experience in public healthcare or nursing home sector.
• Various locations available: Bukit Batok, Senja, Woodlands, Tampines, Pearl's Hill

This role will provide administrative and operational support to ensure the smooth admission and discharge of clients.

Location: Tampines Care Home

Client & NOK Engagement Related Scope

• Attend team meetings to discuss and follow up on administrative care referrals for clients where necessary.
• Liaise with external organisations that provide services to meet clients’ and their families’ needs, and refer them to community support organisations if necessary.
• Assist Social Worker to follow up with clients and family members who requires financial assistance.

Administration / Operation

• Participate as part of the administration team to conduct client’s pre-admission, admission and discharge.
• Conduct intake assessment including basic financial counselling and service agreement.
• Establish and confirm source of social facts shown in the social background of all new clients.
• Support Medifund administration and applications in collaborations with Finance and Social Woker.
• Support and work closely with Finance to manage arrears.
• Provide day to day coordination roles and duties between NOKs and Centre.
• Maintain and upkeep administrative documentation of all clients including filing, tracking and updating where necessary.
• Maintain and upkeep Centre’s databases
• Manage and update data into relevant system such as IRMS, ILTC and NMTS.
• Any other duties as assigned by the Reporting Manager/Supervisor

Requirements:

• Diploma in relevant field
• Demonstrate initiatives to identify, plan, develop and implement resourcefulness to find solutions to missing gaps in work processes and mutually benefits stakeholders.
• Good communications and people engagement skills
• Good organisation ability
• Ability to multi-task and eye for details.

Years of Experience Required:

• Candidates without experience are welcome to apply.
• At least 1 to 3 years of relevant healthcare industry experience.

Working Location: Bukit Batok Care Home

This role will be responsible to perform daily housekeeping functions and maintain high standard of hygiene and cleanliness within the kitchen of the Nursing Home.

You will support the Operations Support Assistant and Ops Support Executive (OSE) to work with outsourced vendors to ensure the safe and proper management, kitchen cleanliness, handling, plating and delivery of food to residents

The detailed duties are as follows:

• Assist in the maintenance of food hygiene (taking delivery of food, storage of food, food temperature maintenance, food preparation)
• Upkeep environmental cleanliness (washing of dishes and cutlery), includes daily cleaning and weekly deep cleaning
• Ensure proper handling of chemicals
• Report any maintenance deficiencies detected within the kitchen to the Operations Support Assistant and/or Ops Support Exec.
• Ensure kitchen supplies are adequate to meet the daily needs of the nursing home
• Keep work areas free of hazardous conditions. Ensure that kitchen tools / equipment are cleansed and properly stored after usage.
• Work with vendors to receive food
• Work with the Centre Manager to audit the kitchen facilities
• Conduct plating activities if required

Requirements:

• Basic English Language Proficiency to communicate with colleagues from diverse backgrounds.
• Service oriented and customer focused
• Related experience in hospitality or food & beverage industry will be preferred.
• Able to work on rotating shifts

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Location: Senja/Bukit Batok/Pearl Hill/Woodlands/Tampines Care Home

Roles & Responsibilities

Providing Quality Care

• Perform all nursing procedures, which include administration of medications, wound dressing and meal feeding.
• Assist Senior/ Staff Nurses during treatment and examination of residents.
• Carry out overall hygiene care for residents
• Accompany residents to participate in daily group exercises
• Any other duties as assigned by the Senior/Nurse Manager and Staff Nurses

Training & Development

• Participate in relevant quality improvement and assessment activities.

Administration and management

• Assist in maintaining residents' records on their condition and progress
• Educate family members of residents on the residents’ health conditions and help them gain understanding on the holistic care provided.

Educational Requirements:

• NITEC Certificate in Nursing from an recognised institution as approved by Singapore Nursing Board

State other requirements/qualities such as personality traits, interests or skills required for the job:

• Demonstrate good communications and people engagement skills, preferably the use of local languages and dialects.
• Good organisation ability
• Able to form networks and strong linkages with stakeholders.
• Able to work in shift

Years of Experience Required:

• Candidates with nursing qualification without experience will be considered.
• For Senior position, at least 6 to 7 years of experience, preferably with experience in public healthcare or nursing home sector.

Location : Tampines Care Home/ Senja Care Home

The Therapy Assistant is responsible for executing rehab activites as planned by Therapists and will be required to perform documentation promptly.

Clinical Care

• Work under the supervison of Therapists to assist in implementing individual and group activities such as activities of daily living, ranging exercises, mobilization, and cognitive activities.
• Educate residents/clients on proper use of equipment and exercise routines as prescribed by the Therapists.
• Adhere to all safety measures and infection control procedures.
• Prepare apparatus/equipment/mobility aids according to procedures and protocols as instructed by the Therapists.
• Update residents'/clients' progress promptly to the Therapists.
• Portering of residents for therapy/group activities

Other Responsibilities

• Maintain updated residents/clients' records and data entry for programmes KPI.
• Ensure regular maintenance check of therapy equipment
• Ensure cleanliness and maintain safe work environment (e.g. keeping rehab equipment after use)
• Inform supervisor when stock supplies are low
• Perform other administrative duties or other duties as assigned by the Rehabilitation Manager.

Education Requirements:

• WSQ Higher Certificate in Therapy Support
• NITEC in Community Care and Social Service
• Work-Study Diploma in Rehabilitation Care
• Diploma or Degree in Physiotherapy or Occupational Therapy from non-recognised institutions

Required Skill(S)

• Demonstrates good communications and interpersonal skills
• Adaptable and time management skills
• willingness to work with elderly residents/clients
• Able to work independtly and in groups
• Possess basic computer skills
• Preferably 1-year experience in rehab services

Location: Senja and Tampines Care Home

The Senior/ Occupational Therapist develops and provides the rehabitative care and services based on the care model, to residents of the Nursing Home(s). You will work with the residents of the nursing home to achieve optimal independence by improving and restoring their abilities in self-care, daily living, work and leisure. You will also provide functional, physical, cognitive and psychosocial assessments to understand their rehabilitation needs and set realistic goals with them. This may include training of daily activities, home assessment and modification, leisure exploration and work rehabilitation and working with the residents to help them reintegrated back to the community and return to their life roles. You will also educate and provide training for family members and caregivers on care-giving skills.

Clinical Care 

• Assess, evaluate and identify rehabilitation needs of residents; formulate/develop and implement appropriate individualised occupational therapy programmes to facilitate, restore, improve or maintain their abilities to perform self-care, work, leisure activities and meaningful life roles. 
• Evaluate, monitor and review treatment on a regular basis to document needs and progress of service users and ensure that treatment is appropriate and effective. 
• Evaluate and prescribe assistive devices to improve function in activities of daily living as required by residents. 
• Maintain good communication and liaise with various disciplines involved in the rehabilitation process and refer residents to respective professionals for consultation and appropriate intervention

Training & Development 

• Guide, supervise and train occupational therapy students, therapy assistants, junior staff, caregivers and volunteers on their performance of duties and implementation of programmes, to ensure safe and effective treatment of residents. 
• Provide training for caregivers in preparation for residents' discharge back into the home environment.

Administration 

• Maintain database/records of all residents to provide evidence-based treatment with accurate and appropriate documentation.
• Ensure that proper documentation is made for all treatment rendered to residents. 
• Any other duty as assigned by the Rehab Manager or Director of Nursing

Requirements:

• Diploma/ Degree in Occupational therapy recognised by the Singapore Allied Health Professional Council.
• Preferably 1 to 2 years of experience, with experience in rehab services, nursing homes or hospitals
• Fully Registered Therapist with the Singapore Allied Health Professional Council preferred

The Senior/ Physiotherapist develops and provides rehabitative care and services based on the care model, to residents of the Nursing Home(s). You will have opportunities to work with other healthcare professionals to design appropriate rehabilitation programmes for the residents of the nursing home. You may be involved in developing prevention and treatment programmes with inputs from the residents and may use advanced technology or robotics to relieve pain, improve muscle strength, joint range and mobility, increase exercise tolerance, and improve respiratory function. You will also provide caregiver education to facilitate residents’ recovery.

Clinical Care

• Assess, evaluate and identify rehabilitation needs of residents; formulate/develop and implement appropriate individualised physiotherapy programmes to facilitate, restore, improve or maintain movement/function.
• Evaluate, monitor and review treatment on a regular basis to document needs and progress of diets and ensure that treatment is appropriate and effective.
• Evaluate and prescribe assistive devices to improve function in activities of daily living as required by residents.
• Maintain good communication and liaise with various disciplines involved in the rehabilitation process and refer residents to respective professionals for consultation and appropriate intervention.

Training & Development

• Guide, supervise and train physiotherapy students, therapist assistants, caregivers and volunteers on their performance of duties and implementation of programmes, to ensure safe and effective treatment of residents.
• Provide training for caregivers in preparation for residents' discharge back into the home environment.

Administration

• Maintain database/records of all residents to provide evidence-based treatment with accurate and appropriate documentation.
• Ensure that proper documentation is made for all treatment rendered to residents.
• Any other duty as assigned by the Rehab Manager or Director of Nursing

Requirements:

• Diploma/ Degree in physiotherapy recognised by the Singapore Allied Health Professional Council.
• Preferably with 1 to 2 years of experience, with experience in rehab services and hospitals, care homes and rehab centres. Fully Registered Therapist with the Singapore Allied Health Professional Council preferred

As part of the Nursing Workforce for the Vanguard Senior Care, the Community Care Associate will assist the Senior / Staff Nurse in the delivery of required and optimal level (quality care) of healthcare services, based on the defined care model, to clients in the Vanguard Senior Care.

Work Location: Senja and Tampines Care Home

• Attend to basic nursing and general care needs of clients
• Conduct group activities for the clients
• Ensure the safety, comfort and well-being of the clients
• Work with the therapists on implementation of new activities
• Work with nurses to maintain a safe and clean environment
• Participate in quality improvement committee, and serve as a role model Any other duties as assigned by the CM (VSC) and Senior/ Staff Nurse

Requirements

• GCE N level
• Preferably attained training in either of the following courses:

a) WSQ Higher Cert in Healthcare support (Nursing Care)

b) ITE Approved Training Centre Healthcare (Home Care) program

• Good communication and interpersonal skills. Ability to converse in major dialects is an advantage
• Strong organisation abilities
• At least 1 year of experience, preferably with experience in rehab services or nursing homes or community care settings.

This vacancy is under the Career Conversion Programme for Registered Nurses (Degree). Please do not apply to this job posting. If interested, please apply through the CCP website at https://conversion.mycareersfuture.gov.sg/Portal/ProgramDetails.aspx?ProgID=P00000189

Roles & Responsibilities:

Providing quality care

• Work with Senior/Nurse Manager to analyse and evaluate nursing care plan provided for the residents.
• Supervise ward operations for a ward / level to ensure quality delivery of care
• Co-ordinate with Enrolled Nurses to implement care plan such as medication, hygiene care, social and physical activities for the residents.
• Identify symptoms of residents that are related to illnesses and/or decline in functional and cognitive abilities and advocate early medical attention.
• Oversee and ensure there is holistic case management of patients
• Perform incident reporting activities including investigation, report writing and communicating response to the family members involved
• Facilitate and assist in planning of regular ward meetings
• Identify and assess nursing service problems and assist nurse manager in the resolution of the problems

Training & Development

• Mentor and guide Enrolled Nurses, Nursing Aides/ Assistants and Healthcare Assistants in performing their functional duties.
• Participate in relevant quality improvement and assessment activities.
• Conduct regular care conference to ensure there is sharing of knowledge and experience among the nurses and care staff

Administration and management

• Educate family members of residents on the residents’ health conditions and help them gain understanding on the holistic care provided.
• Ensure all documentation of residents’ case is maintained appropriately.
• Deputise Senior/Nurse Manger in his/her absence
• Any other duty as assigned by the Director of Nursing or Senior/Nurse Manager
• Ensure compliance to operating procedures and policies to maintain quality clinical standards
• Conduct periodical audits (Internal Quality Audit) as well as quality improvement audit to ensure that care staff are performing and meeting clinical standards
• Report discrepancies in nursing procedure and policy to the relevant management staff
• Conduct projects and/or research on current issues and trends in the healthcare sector (e.g. infection control, quality improvement) as assigned by S/NMs
• Play a key role in developing relationships with patient’s family members and facilitate family conferences to ensure high service standards
• Oversee and supervise junior staff (e.g., NA & HCA) to take stock of their capabilities, in order to efficiently leverage on their knowledge, skills and abilities.
• Conduct counselling session for care staff who may be facing trouble with work or have personal issues that might be affecting their work (ad-hoc basis).

Location: Bukit Batok Care Home

Community relations are responsible for managing all community development initiatives throughout Vanguard. This role plans, develop and implement programs to promote community awareness.

Responsibilities:

• Conceptualize communications strategies during CEE meetings and contribute ideas for internal Vanguard events
• Lead or support to build and maintain strong relationships with community partners, grassroots, schools and volunteers as well as local community leaders
• Effectively develop full range of written materials such as contributed articles and write-ups, CEO speeches, marketing materials and reports.
• Work with healthcare institutions such as MOH, MOHH and AIC on seeking clearance on articles and write-ups
• Work with departments to develop communications / marketing collaterals when needed
• Work closely with the Senior / Centre Manager to develop / strategize engagement programs for residents/clients and promote awareness of Vanguard and its mission.
• Develop a comprehensive outreach plan and publicity strategy for Vanguard
• Participate in the research, writing, and presentation of proposals and reports where required
• Lead and organize internal and or external events for Vanguard
• To track and report effectiveness of our outreach programmes and engagement activities
• To track donations on a timely manner and report to the manager monthly

Volunteer Management

• Work with various departments in Vanguard to manage / execute the volunteers’ framework for Vanguard
• Oversight and keeping track of Vanguard’s list of volunteers
• To conduct briefings to volunteers at commencement of activities
• Develop a feedback mechanism for the Volunteers who have served in Vanguard
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Plan regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard which use volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Collaborate with other social service agencies to leverage volunteers pool
• Manage regular reporting and tracking, and report metric
• Donation management – Tracking and responding to donations received for the Home.

Requirements:

• A degree in Mass Communications, or Journalism is preferred.
• Min 1 to 2 years' experience in public relations agency, events company, corporate communications environment or journalism is preferred.
• Fresh graduates are welcome to apply too.
• Have served a stint in a Charity or non-profit organisation, prior experience within the healthcare sector is preferred
• Savvy in design softwares and platforms such as Canva and Piktochart

Community Outreach Associate (COA) primarily manages the daily activities of the senior care centre by supporting the Centre Manager in planning and arranging activities and transport for the clients. He / She also provides general admin support to the centre thereby ensuring a smooth delivery of the client related services in accordance to the stipulated service level standards.

COA are to assist Community Engagement Executive (CEE) in managing all community development initiatives throughout Vanguard, when required on top of the above responsibilities. This role assist to implement programs to promote community awareness.

Work Location: Woodlands and Senja Care Home

Responsibilities:

• Plan and coordinate social and recreational activities designed to meet the needs and interests of the clients
• Collect feedback and make improvements to the activities
• Coordinate, train and supervise volunteers where necessary
• Carry out reception duties
• Assist Centre Manager in planning and arranging transport schedule for clients
• Responsible for completing monthly / yearly reports in a timely fashion
• Responsible in maintaining program records (attendances, participating in Individual Care plans, recording of blood pressure etc) and any other administrative and relevant records /duties where assigned by the Centre Manager
• Responsible for community outreach and engagement, by being involved in external engagement for activities and programmes for Vanguard Senior Care (VSC)
• To track and report effectiveness of our outreach

Volunteer Management

• Work with CEE to manage / execute the volunteers’ framework for Senior Care Centre (VSC)
• Oversight and keeping track of VSC’s list of volunteers
• To assist in conducting briefings to volunteers at commencement
• Develop a feedback mechanism for the Volunteers who have served in VSCs
• Attend meetings relating to volunteer activities e.g. Volunteer Committee, Public Education, NCSS meetings relating to volunteers’ activities
• Assist in regular Support Group meetings and Volunteer Get-Togethers, Volunteers’ Appreciation functions in conjunction with various departments in Vanguard who engages volunteers
• Develop relationships with the volunteers/ or their organisations so that a sustainable pipeline of volunteers is created.
• Manage regular reporting and tracking, and report metrics
• Donation management – Tracking and responding to donations received for the Home.

Requirements

• ‘O’ Level/ Diploma in any discipline
• Good communication and interpersonal skills.
• Team player who is organized and meticulous at work.
• Proficient in Microsoft Office

Location: Senja Care Home

Responsibilities:

• Support the Manager in overseeing compliance in day-to-day operations, directives, KPI and all work processes.
• Conduct home visits, community outreach efforts and conduct community screening for seniors residing in the assigned boundary.
• Develop and implement outreach strategies.
• Build and maintain relationship/ rapport with community seniors.
• Plan and implement activities and programmes based on seniors’ needs and interest to promote active lifestyles and social engagement.
• Gather seniors to join the planned programmes.
• Provide support to seniors who requires befriending and track the efforts done.
• Provide information and refer the community seniors to appropriate services as required.
• Recruit, develop and retain volunteers/ senior volunteers.
• Assist community seniors on vital signs monitoring.
• Compile and submit required reports on a timely basis.
• Provide administrative support such as putting up document for purchases, claims and processing invoice received.
• Track the expenses for the AAC and keep expenses within budget.
• Supervisory role to associates and ensure their competencies.
• Arrange and track essential courses required.
• Any other duties as assigned by the Manager.
• Attend to walk-in, phone and text enquiries and correspondence.
• Track AAC KPIs such as outreach, programmes participation and befriending.
• Ensure confidentiality of the seniors’ data, in line with Organisation’s PDPA policy

Requirements:

• A degree in any discipline.
• 3 to 4 years' experience in community care setting is preferred.
• Good communication and interpersonal skills.
• Can-do positive attitude, with interest to engage the seniors.
• Team player who is organized and meticulous at work.
• Eye for details and meticulous in planning of events from start to the end
• Willing to work on occasional weekends.
• Adaptable to changes
• Ability to multi-task and perform under pressure.
• Able to work in a fast-paced environment.
• Proficient in Microsoft Office and data presentation